communities in control - welcome to gov.uk · communities in control: real people, real power...
TRANSCRIPT
Co
mm
un
itie
s in
co
ntr
ol
Real
peo
ple,
real
pow
er
Communities in control: real people, real power
Com
mun
ities
in c
ontr
ol:
real
peo
ple,
rea
l pow
er
Pres
ente
d to
Par
liam
ent
by t
he S
ecre
tary
of
Stat
e
for
Com
mun
ities
and
Loc
al G
over
nmen
t by
Com
man
d of
Her
Maj
esty
9
July
200
8
Cm
742
7 £3
3.45
© C
row
n C
op
yrig
ht
2008
The
text
in t
his
docu
men
t (e
xclu
ding
the
Roy
al A
rms
and
othe
r de
part
men
tal
or a
genc
y lo
gos)
may
be
repr
oduc
ed f
ree
of c
harg
e in
any
for
mat
or
med
ium
pr
ovid
ing
it is
rep
rodu
ced
accu
rate
ly a
nd n
ot u
sed
in a
mis
lead
ing
cont
ext.
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mat
eria
l mus
t be
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ecifi
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ater
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leas
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ffic
e of
Pub
lic S
ecto
r In
form
atio
n, In
form
atio
n Po
licy
Team
, K
ew,
Rich
mon
d, S
urre
y TW
9 4D
U o
r e-
mai
l: lic
ensi
ng@
opsi
.gov
.uk
ISBN
: 97
8 0
10 1
7427
2 6
Con
tent
s
Co
nte
nts
Fore
wo
rd b
y R
t. H
on
. Go
rdo
n B
row
n M
P, P
rim
e M
inis
ter
i
Intr
od
uct
ion
iii
by R
t. H
on. H
azel
Ble
ars
MP
Secr
etar
y of
Sta
te f
or
Com
mun
ities
and
Loc
al G
over
nmen
t
Exec
uti
ve S
um
mar
y 1
Ch
apte
r 1:
Th
e ca
se f
or
peo
ple
an
d c
om
mu
nit
ies
hav
ing
mo
re p
ow
er
11
Why
em
pow
erm
ent?
Ch
apte
r 2:
Act
ive
citi
zen
s an
d t
he
valu
e o
f vo
lun
teer
ing
33
How
can
I be
an
activ
e ci
tizen
and
vol
unte
er?
Ch
apte
r 3:
Acc
ess
to in
form
atio
n
47
How
can
I fin
d ou
t in
form
atio
n in
a w
ay I
unde
rsta
nd a
nd c
an u
se?
Ch
apte
r 4:
Hav
ing
an
infl
uen
ce
63
How
do
I hav
e m
y sa
y an
d in
fluen
ce t
he d
ecis
ions
bei
ng m
ade
on m
y be
half,
bo
th b
y el
ecte
d an
d ap
poin
ted
peop
le?
Ch
apte
r 5:
Ch
alle
ng
e 89
How
do
I hol
d to
acc
ount
the
peo
ple
who
exe
rcis
e po
wer
in m
y lo
calit
y?
Ch
apte
r 6:
Red
ress
95
How
do
I get
sw
ift a
nd f
air
redr
ess
whe
n th
ings
go
wro
ng a
nd m
ake
sure
it
does
n’t
happ
en t
o so
meo
ne e
lse?
Ch
apte
r 7:
Sta
nd
ing
fo
r o
ffice
10
3
How
do
I sta
nd f
or o
ffice
and
wha
t su
ppor
t sh
ould
I ge
t?
Ch
apte
r 8:
Ow
ner
ship
an
d c
on
tro
l 11
7
How
can
my
frie
nds,
nei
ghbo
urs
and
I ow
n an
d ru
n lo
cal s
ervi
ces
ours
elve
s?
Co
ncl
usi
on
: U
nle
ash
ing
gen
ius
and
tal
ent
127
An
nex
es
131
i
In t
he m
oder
n w
orld
the
re a
re m
any
chal
leng
es t
hat
cann
ot b
e m
et b
y ce
ntra
l go
vern
men
t ac
ting
alon
e –
and
to a
ddre
ss t
hose
cha
lleng
es e
ffec
tivel
y, w
e ne
ed t
o ha
rnes
s th
e en
ergy
and
inno
vatio
n of
fro
nt-li
ne p
rofe
ssio
nals
, loc
al g
over
nmen
t,
citiz
ens
and
com
mun
ities
.
Am
ong
my
first
prio
ritie
s w
hen
I bec
ame
Prim
e M
inis
ter
wer
e th
e G
over
nanc
e of
Brit
ain
prop
osal
s to
enh
ance
the
rig
hts
of c
itize
ns a
nd t
o m
ake
our
inst
itutio
ns m
ore
acco
unta
ble.
But
we
need
to
build
on
this
by
empo
wer
ing
com
mun
ities
and
citi
zens
an
d en
surin
g th
at p
ower
is m
ore
fairl
y di
strib
uted
acr
oss
the
who
le o
f ou
r so
ciet
y.
Ove
r th
e la
st t
en y
ears
loca
l cou
ncils
hav
e im
prov
ed t
he q
ualit
y of
the
ser
vice
s th
ey o
ffer
lo
cal p
eopl
e, a
nd a
s a
resu
lt w
e ha
ve f
reed
the
m u
p fr
om c
entr
al g
over
nmen
t co
ntro
l, w
ith f
ewer
tar
gets
and
gre
ater
tru
st.
Now
with
thi
s W
hite
Pap
er w
e w
ant
to m
ove
to t
he n
ext
stag
e in
tha
t pr
oces
s –
enha
ncin
g th
e po
wer
of
com
mun
ities
and
hel
ping
peo
ple
up a
nd d
own
the
coun
try
to
set
and
mee
t th
eir
own
prio
ritie
s. In
thi
s w
ay w
e st
reng
then
loca
l dem
ocra
cy b
y in
crea
sing
par
ticip
atio
n.
This
is n
ot a
bout
mak
ing
peop
le s
it in
mee
tings
on
wet
Tue
sday
nig
hts,
it is
abo
ut
help
ing
citiz
ens
to g
et in
volv
ed w
hen
they
wan
t to
on
thei
r ow
n te
rms
– pa
ving
the
w
ay f
or a
new
sty
le o
f ac
tive
polit
ics
that
not
onl
y gi
ves
peop
le a
gre
ater
say
but
en
sure
s th
at t
heir
voic
es a
re h
eard
and
tha
t th
eir
view
s w
ill m
ake
a di
ffer
ence
.
And
it is
an
agen
da f
or e
mpo
wer
men
t th
at r
each
es r
ight
acr
oss
the
boar
d, f
rom
su
ppor
ting
peop
le w
ho w
ant
to t
ake
an a
ctiv
e ro
le in
the
ir co
mm
uniti
es t
o gi
ving
the
m
bett
er a
cces
s to
info
rmat
ion
and
the
chan
ce t
o ge
t m
ore
invo
lved
in k
ey lo
cal p
ublic
se
rvic
es. T
hese
the
mes
lie
at t
he h
eart
of
our
publ
ic s
ervi
ce r
efor
m a
gend
a –
the
tran
sfer
of
pow
er b
oth
to f
ront
-line
pro
fess
iona
ls a
nd t
o us
ers,
who
we
wan
t to
be
able
to
pla
y a
far
grea
ter
role
in s
hapi
ng t
he s
ervi
ces
they
use
.
Fore
wor
d by
Rt.
Hon
. Gor
don
Brow
n M
P
Fore
wo
rd
10 D
OW
NIN
G S
TR
EE
TL
ON
DO
N S
W1A
2A
A
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
ii
To h
elp
achi
eve
thos
e go
als,
thi
s W
hite
Pap
er s
ets
out
conc
rete
pro
posa
ls f
or a
reas
w
here
bot
h ce
ntra
l and
loca
l gov
ernm
ent
can
devo
lve
mor
e po
wer
to
citiz
ens
– gi
ving
lo
cal c
omm
uniti
es t
he p
ower
to
driv
e re
al im
prov
emen
ts in
eve
ryth
ing
from
the
way
th
eir
neig
hbou
rhoo
ds a
re p
olic
ed t
o th
e w
ay t
hat
com
mun
ity a
sset
s ar
e us
ed. I
bel
ieve
it
will
hel
p to
bui
ld t
he v
ibra
nt lo
cal d
emoc
raci
es o
n w
hich
our
soc
iety
and
our
pub
lic
serv
ices
dep
end.
Rt.
Ho
n. G
ord
on
Bro
wn
MP,
Pri
me
Min
iste
r
iii
Intr
oduc
tion
by R
t. H
on. H
azel
Ble
ars
MP
Intr
od
uct
ion
My
30 y
ears
in p
oliti
cs, a
s a
com
mun
ity a
ctiv
ist,
cou
ncill
or, M
embe
r of
Par
liam
ent
and
Min
iste
r ha
ve c
onvi
nced
me
that
the
re a
re f
ew is
sues
so
com
plex
, few
pro
blem
s so
kno
tty,
th
at t
hey
cann
ot b
e ta
ckle
d an
d so
lved
by
the
inna
te c
omm
on s
ense
and
gen
ius
of lo
cal
peop
le. W
ith t
he r
ight
sup
port
, gui
danc
e an
d ad
vice
, com
mun
ity g
roup
s an
d or
gani
satio
ns
have
a h
uge,
larg
ely
late
nt, c
apac
ity f
or s
elf-
gove
rnm
ent
and
self-
orga
nisa
tion.
Thi
s sh
ould
be
the
hal
lmar
k of
the
mod
ern
stat
e: d
evol
ved,
dec
entr
alis
ed, w
ith p
ower
diff
used
th
roug
hout
our
soc
iety
.
That
peo
ple
shou
ld h
ave
the
max
imum
influ
ence
, con
trol
and
ow
ners
hip
over
the
de
cisi
ons,
for
ces
and
agen
cies
whi
ch s
hape
the
ir liv
es a
nd e
nviro
nmen
ts is
the
ess
ence
of
dem
ocra
cy. T
here
are
few
idea
s m
ore
pow
erfu
l, or
mor
e ch
alle
ngin
g. P
eopl
e w
ith
pow
er a
re s
eldo
m w
illin
g to
giv
e it
up r
eadi
ly; p
eopl
e w
ithou
t po
wer
are
sel
dom
co
nten
t to
rem
ain
ensl
aved
. We
can
see
this
tru
th b
eing
pla
yed
out
with
ter
rible
vi
olen
ce in
a c
ount
ry s
uch
as Z
imba
bwe.
Our
his
tory
is p
unct
uate
d by
gre
at s
trug
gles
for
dem
ocra
cy, f
rom
the
sol
dier
s w
ho
deba
ted
with
gen
eral
s at
Put
ney
durin
g th
e En
glis
h C
ivil
War
, to
the
Roch
dale
fam
ilies
w
ho t
ook
cont
rol o
ver
the
food
the
y bo
ught
by
crea
ting
the
first
coo
pera
tive,
fro
m t
he
fam
ilies
who
gat
here
d at
St
Pete
r’s F
ield
in M
anch
este
r to
dem
and
parli
amen
tary
re
form
, to
the
Cha
rtis
ts w
ho m
arch
ed in
the
ir th
ousa
nds
at K
ersa
l Moo
r in
Sal
ford
, fr
om t
he w
omen
who
cha
ined
the
mse
lves
to
raili
ngs
and
wen
t to
pris
on t
o w
in t
he
vote
, to
our
gran
dpar
ents
’ gen
erat
ion
who
def
eate
d fa
scis
m.
Our
s is
a g
over
nmen
t co
mm
itted
to
grea
ter
dem
ocra
cy, d
evol
utio
n an
d co
ntro
l for
co
mm
uniti
es. W
e w
ant
to s
ee s
tron
ger
loca
l cou
ncils
, mor
e co
-ope
rativ
es a
nd s
ocia
l en
terp
rises
, mor
e pe
ople
bec
omin
g ac
tive
in t
heir
com
mun
ities
as
volu
ntee
rs, a
dvoc
ates
, an
d el
ecte
d re
pres
enta
tives
. We
wan
t to
see
pub
lic s
ervi
ces
and
publ
ic s
erva
nts
in t
une
with
, and
acc
ount
able
to,
the
peo
ple
they
ser
ve. D
emoc
racy
is n
ot a
bout
a c
ross
in a
bo
x ev
ery
five
year
s, b
ut a
bout
a w
ay o
f lif
e. It
sho
uld
flow
aro
und
us li
ke o
xyge
n.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
iv
We’
ve t
aken
som
e im
port
ant
step
s fo
rwar
d in
rec
ent
year
s, w
ith d
evol
utio
n fo
r Sc
otla
nd,
Wal
es a
nd L
ondo
n, r
efor
min
g th
e Lo
rds,
mor
e in
vest
men
t an
d po
wer
s fo
r lo
cal c
ounc
ils,
and
enco
urag
emen
t fo
r in
nova
tive
way
s to
get
peo
ple
invo
lved
suc
h as
par
ticip
ator
y bu
dget
ing,
citi
zens
’ jur
ies
and
petit
ions
. But
the
re is
so
muc
h m
ore
to b
e do
ne.
This
Whi
te P
aper
tak
es u
s fu
rthe
r on
the
jour
ney,
but
thi
s is
not
the
last
wor
d. W
e ar
e ch
angi
ng h
ere
the
term
s of
the
deb
ate.
We
will
con
tinue
to
striv
e fo
r gr
eate
r re
form
, de
volu
tion
and
acco
unta
bilit
y, b
ecau
se t
hat
is w
hat
peop
le w
ill in
crea
sing
ly w
ant
and
dem
and.
And
bec
ause
it is
the
rig
ht t
hing
to
do.
Rt.
Ho
n. H
azel
Ble
ars
MP
Secr
etar
y of
Sta
te f
or C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
1
1.
C
omm
uniti
es in
con
trol
: rea
l peo
ple,
rea
l pow
er a
ims
to p
ass
pow
er in
to t
he h
ands
of
loca
l com
mun
ities
. We
wan
t to
gen
erat
e vi
bran
t lo
cal d
emoc
racy
in e
very
par
t of
the
cou
ntry
, and
to
give
rea
l con
trol
ove
r lo
cal d
ecis
ions
and
ser
vice
s to
a w
ider
po
ol o
f ac
tive
citiz
ens.
We
wan
t to
shi
ft p
ower
, inf
luen
ce a
nd r
espo
nsib
ility
aw
ay f
rom
exi
stin
g ce
ntre
s of
2.
po
wer
into
the
han
ds o
f co
mm
uniti
es a
nd in
divi
dual
citi
zens
. Thi
s is
bec
ause
we
belie
ve t
hat
they
can
tak
e di
ffic
ult
deci
sion
s an
d so
lve
com
plex
pro
blem
s fo
r th
emse
lves
. The
sta
te’s
role
sho
uld
be t
o se
t na
tiona
l prio
ritie
s an
d m
inim
um
stan
dard
s, w
hile
pro
vidi
ng s
uppo
rt a
nd a
fai
r di
strib
utio
n of
res
ourc
es.
A v
ibra
nt p
artic
ipat
ory
dem
ocra
cy s
houl
d st
reng
then
our
rep
rese
ntat
ive
3.
dem
ocra
cy. T
he t
hird
sec
tor
– th
roug
h ch
ariti
es, v
olun
tary
org
anis
atio
ns a
nd s
ocia
l en
terp
rises
– h
as m
uch
to o
ffer
fro
m it
s tr
aditi
ons
of p
urpo
sefu
l altr
uism
and
se
lfles
s vo
lunt
eerin
g. E
qual
ly, w
e be
lieve
tha
t po
litic
al a
ctiv
ity is
a w
orth
whi
le a
nd
esse
ntia
l par
t of
Brit
ish
life,
and
we
wan
t to
res
tore
peo
ple’
s fa
ith in
pol
itics
.
In t
he W
hite
Pap
er, w
e ad
dres
s se
ven
key
issu
es w
hich
we
trea
t fr
om t
he
4.
pers
pect
ive
of in
divi
dual
citi
zens
: bei
ng a
ctiv
e in
you
r co
mm
unity
; acc
ess
to
info
rmat
ion;
hav
ing
an in
fluen
ce; c
halle
nge;
red
ress
; sta
ndin
g fo
r of
fice;
and
ow
ners
hip
and
cont
rol.
We
hav
e d
on
e a
lot
so f
ar…
Ove
r th
e la
st d
ecad
e, t
he G
over
nmen
t ha
s m
oder
nise
d th
e de
moc
ratic
sys
tem
5.
w
ith d
evol
ved
adm
inis
trat
ions
in S
cotla
nd, W
ales
and
Nor
ther
n Ire
land
; a L
ondo
n as
sem
bly
and
dire
ctly
-ele
cted
may
ors
in E
ngla
nd; e
lect
oral
ref
orm
for
Eur
opea
n Pa
rliam
ent
elec
tions
; and
an
end
to t
he h
ered
itary
prin
cipl
e in
the
Hou
se o
f Lo
rds.
Ther
e ha
ve b
een
equa
lly im
port
ant
chan
ges
in o
ur p
artic
ipat
ory
dem
ocra
cy, w
ith
6.
com
mun
ities
hel
ping
to
shap
e re
gene
ratio
n pr
ogra
mm
es t
hrou
gh N
ew D
eal f
or
Com
mun
ities
, loc
al e
lect
ions
to
NH
S Fo
unda
tion
Trus
ts a
nd a
str
onge
r ro
le f
or
petit
ions
. Loc
al c
ounc
ils h
ave
beco
me
mor
e vi
sibl
e an
d ac
coun
tabl
e, w
ith g
reat
er
devo
lutio
n of
pow
er t
o lo
cal n
eigh
bour
hood
s. N
ew p
artn
ersh
ips
and
agre
emen
ts
have
hel
ped
to s
tren
gthe
n ac
coun
tabi
lity.
Exec
utiv
e Su
mm
ary
Exec
uti
ve S
um
mar
y
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
2
… b
ut
we
nee
d m
ore
ref
orm
Yet
pow
er s
till r
emai
ns t
oo c
entr
alis
ed a
nd t
oo c
once
ntra
ted
in g
over
nmen
t. T
he
7.
divi
sion
bet
wee
n w
hat
shou
ld b
e de
cide
d at
the
cen
tre
and
wha
t is
bes
t de
cide
d lo
cally
rem
ains
blu
rred
.
Ther
e ha
s be
en a
gro
win
g di
senc
hant
men
t w
ith f
orm
al p
oliti
cal m
echa
nism
s.
8.
Turn
out
at e
lect
ions
has
bee
n de
clin
ing.
Pol
itica
l par
ties
that
onc
e ha
d 3.
5 m
illio
n m
embe
rs n
ow h
ave
bare
ly h
alf
a m
illio
n be
twee
n th
em. P
eopl
e lo
cally
don
’t f
eel
they
hav
e an
ade
quat
e sa
y in
the
run
ning
of
loca
l ser
vice
s. A
nd a
maj
ority
don
’t
thin
k co
unci
llors
rep
rese
nt t
heir
view
s.
But
whi
le p
eopl
e w
ant
to h
ave
a gr
eate
r sa
y, t
hey
need
als
o to
be
conv
ince
d th
at
9.
thei
r in
volv
emen
t w
ill m
ake
a di
ffer
ence
. If
they
spe
ak u
p, t
hey
wan
t to
kno
w t
hat
thei
r vo
ices
will
be
hear
d. T
his
is w
hat
emp
ow
erm
ent
is a
ll ab
out
– pa
ssin
g m
ore
and
mor
e po
litic
al p
ower
to
mor
e an
d m
ore
peop
le t
hrou
gh e
very
pra
ctic
al
mea
ns.
And
the
evi
denc
e su
gges
ts t
he q
ualit
y of
dec
isio
n-m
akin
g is
impr
oved
as
10.
gove
rnm
ent
actio
ns m
ore
clos
ely
mat
ch t
he w
ishe
s of
the
ir ci
tizen
s. In
thi
s w
ay,
empo
wer
men
t ca
n re
vive
civ
ic s
ocie
ty a
nd d
rive
impr
ovem
ents
in t
he N
HS,
pol
ice,
ju
stic
e sy
stem
and
loca
l cou
ncils
.
Loca
l co
un
cils
rem
ain
cru
cial
Cou
ncils
rem
ain
at t
he h
eart
of
loca
l dem
ocra
cy. T
he G
over
nmen
t ha
s gi
ven
them
11
. a
45 p
er c
ent
incr
ease
in r
eal-t
erm
s fu
ndin
g si
nce
1997
, and
has
cut
cen
tral
ta
rget
s. A
t th
e sa
me
time,
acc
ount
abili
ty t
hrou
gh t
he A
udit
Com
mis
sion
has
see
n a
big
impr
ovem
ent
in q
ualit
y, w
ith o
nly
a ha
ndfu
l of
coun
cils
now
in t
he
Com
mis
sion
’s w
eake
st c
ateg
orie
s.
But
man
y co
unci
ls s
houl
d do
mor
e to
pro
mot
e pa
rtic
ipat
ion.
So,
we
will
intr
oduc
e 12
. a
new
‘du
ty t
o p
rom
ote
dem
ocr
acy’
to
help
cou
ncils
pro
mot
e in
volv
emen
t th
roug
h cl
eare
r in
form
atio
n, b
ette
r tr
aine
d st
aff
and
mor
e vi
sibl
e co
unci
llors
in t
he
com
mun
ity. W
e w
ill a
lso
exte
nd t
he e
xist
ing
‘du
ty t
o in
volv
e’ lo
cal p
eopl
e in
key
de
cisi
ons,
whi
ch w
ill c
ome
into
eff
ect
in A
pril
2009
, and
will
cov
er p
olic
e au
thor
ities
and
key
art
s, s
port
ing,
cul
tura
l and
env
ironm
enta
l org
anis
atio
ns. W
e w
ill s
up
po
rt f
ron
tlin
e st
aff
in r
espo
ndin
g to
indi
vidu
al n
eeds
with
a n
ew t
ask
3
Exec
utiv
e Su
mm
ary
forc
e. W
e w
ill a
lso
set
up a
n Em
po
wer
men
t Fu
nd
of
at le
ast
£7.5
m t
o su
ppor
t na
tiona
l thi
rd s
ecto
r or
gani
satio
ns t
urn
key
empo
wer
men
t pr
opos
als
into
pr
actic
al a
ctio
n.
Sup
po
rtin
g y
ou
in b
eco
min
g a
mo
re a
ctiv
e ci
tize
n o
r vo
lun
teer
Brita
in h
as a
ric
h tr
aditi
on o
f vo
lunt
ary
activ
ity. T
hree
-qua
rter
s of
Brit
ish
peop
le
13.
volu
ntee
r in
som
e w
ay. T
he g
over
nmen
t ha
s su
ppor
ted
volu
ntee
ring,
par
ticul
arly
fo
r yo
ung
peop
le a
nd t
he s
ocia
lly e
xclu
ded,
for
exa
mpl
e, t
hrou
gh t
he v
cha
rity,
Vo
lunt
eerin
g fo
r A
ll an
d G
olds
tar.
The
Dep
artm
ent
for
Wor
k an
d Pe
nsio
ns a
re
expl
orin
g ho
w t
ho
se o
n b
enef
its
can
be
sup
po
rted
in t
akin
g up
vol
unte
erin
g op
port
uniti
es a
nd t
he O
ffic
e of
the
Thi
rd S
ecto
r w
ill in
vest
£2m
in o
pp
ort
un
itie
s fo
r p
eop
le w
ith
dis
abili
ties
to
volu
ntee
r. W
e ar
e w
orki
ng c
lose
ly w
ith t
he P
rime
Min
iste
r’s C
ounc
il on
Soc
ial A
ctio
n on
ext
end
ing
men
tori
ng
an
d b
efri
end
ing
.
Lear
ning
abo
ut c
itize
nshi
p he
lps
to d
evel
op s
kills
in y
oung
peo
ple
and
adul
ts. T
he
14.
citi
zen
ship
cu
rric
ulu
m is
impo
rtan
t in
sch
ools
and
we
will
als
o be
sup
port
ing
a p
ath
fin
der
pro
gra
mm
e (T
ake
Part
) fo
r ad
ults
whi
ch w
ill o
ffer
tra
inin
g an
d in
form
atio
n ab
out
how
to
be a
n ac
tive
citiz
en. W
e w
ill e
ncou
rage
and
su
pp
ort
in
no
vati
ve p
rog
ram
mes
to
hel
p y
ou
ng
peo
ple
fro
m d
iver
se b
ackg
rou
nd
s to
bec
om
e ef
fect
ive
lead
ers.
Com
mun
ity d
evel
opm
ent w
orke
rs c
an h
elp
citiz
ens
to s
hape
thei
r ow
n ar
eas.
We
are
15.
keen
to e
ncou
rage
oth
er fr
ontli
ne w
orke
rs to
do
com
mun
ity b
uild
ing.
Inde
pend
ent
mul
ti pu
rpos
e co
mm
unity
led
orga
nisa
tions
can
also
pla
y a
vita
l rol
e in
em
pow
erin
g lo
cal p
eopl
e an
d w
e ar
e es
tabl
ishin
g a
£70m
Com
mun
ityb
uild
ers
sche
me
to h
elp
them
bec
ome
mor
e su
stai
nabl
e. G
rass
root
s G
rant
s, d
evel
oped
by
the
Off
ice
of t
he
Third
Sec
tor,
offe
r sm
all s
ums
of m
oney
fro
m a
n £8
0m f
und
– in
add
ition
the
re is
a
£50m
com
mun
ity e
ndow
men
t fu
nd –
to
help
loca
lly-b
ased
gro
ups
to s
urvi
ve
and
thriv
e.
Man
y te
ns o
f th
ousa
nds
of p
eopl
e ar
e m
otiv
ated
by
thei
r fa
ith t
o pr
ovid
e se
rvic
es
16.
to lo
cal c
omm
uniti
es. B
ut t
heir
cont
ribut
ion
hasn
’t a
lway
s be
en f
ully
app
reci
ated
. W
e in
tend
to
rem
ove
th
e b
arri
ers
to c
om
mis
sio
nin
g s
ervi
ces
fro
m f
aith
-b
ased
gro
up
s an
d ca
rry
out
a na
tiona
l sur
vey
of t
hird
sec
tor
orga
nisa
tions
, in
clud
ing
faith
bas
ed o
rgan
isat
ions
, to
unde
rsta
nd t
he d
iffic
ultie
s th
ey f
ace.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
4
We
will
sup
port
com
mun
ity e
ffor
t in
tac
klin
g 17
. cl
imat
e ch
ang
e. A
‘Gre
en
Nei
ghbo
urho
od’ s
chem
e ha
s be
en la
unch
ed w
hich
will
dem
onst
rate
how
co
mm
uniti
es c
an t
ake
actio
n to
ado
pt lo
w c
arbo
n lif
esty
les.
Loca
l eve
nts
prov
ide
a gr
eat
way
for
com
mun
ities
to
com
e to
geth
er a
nd
18.
enco
urag
e pe
ople
to
get
invo
lved
in lo
cal a
ctiv
ities
. We
will
su
pp
ort
loca
l co
mm
un
itie
s in
dev
elo
pin
g lo
cal e
ven
ts s
uch
as li
tter
pic
ks, p
aint
ing
com
mun
ity c
entr
es, s
tree
t pa
rtie
s or
fai
rs in
loca
l par
ks.
Pro
vid
ing
yo
u w
ith
mo
re a
cces
s to
info
rmat
ion
C
itize
ns o
ften
fee
l pow
erle
ss b
ecau
se o
f a
lack
of
info
rmat
ion.
Too
muc
h ja
rgon
19
. ca
n al
iena
te, c
onfu
se a
nd f
rust
rate
. Mor
e ac
cess
ible
and
ope
n in
form
atio
n is
a
pre-
requ
isite
to
com
mun
ity e
mpo
wer
men
t. D
espi
te f
reed
om o
f in
form
atio
n an
d m
ore
‘Pla
in E
nglis
h’, p
eopl
e fe
el le
ss w
ell-i
nfor
med
abo
ut t
heir
loca
l cou
ncil
toda
y th
an t
hey
did
a fe
w y
ears
ago
.
The
Inte
rnet
off
ers
huge
opp
ortu
nitie
s an
d w
e w
ant
to e
ncou
rage
pub
lic b
odie
s 20
. to
aut
horis
e th
e re
-use
of
info
rmat
ion.
We
are
imp
rovi
ng
th
e in
form
atio
n
avai
lab
le t
o lo
cal c
itiz
ens
and
serv
ice-
user
s. B
ut t
here
is a
cor
rela
tion
betw
een
soci
al a
nd d
igita
l exc
lusi
on. W
e w
ill e
nsur
e al
l sec
tions
of
soci
ety
can
enjo
y th
e be
nefit
s of
the
Inte
rnet
, and
oth
er m
etho
ds o
f co
mm
unic
atio
n.
Loca
l aut
horit
ies,
pub
lic s
ervi
ce p
rovi
ders
and
web
site
s se
t up
by
citiz
ens
are
21.
help
ing
us t
o en
sure
tha
t m
ore
wid
espr
ead
up-t
o-da
te lo
cal d
ata
is p
ublis
hed.
N
HS
hosp
ital d
ata
will
hel
p pa
tient
s m
ake
mor
e in
form
ed c
hoic
es a
bout
the
ir ca
re.
Pare
nts
will
soo
n kn
ow m
ore
abou
t th
eir
child
ren’
s pr
ogre
ss, b
ehav
iour
and
ho
mew
ork.
We
wan
t pe
ople
to
have
acc
ess
to in
form
atio
n on
wha
t is
hap
peni
ng in
the
ir ow
n 22
. ar
eas.
We
will
incr
ease
acc
ess
to in
form
atio
n a
vaila
ble
at
a lo
cal l
evel
and
ex
plor
e ne
w a
nd in
nova
tive
appr
oach
es t
o sh
arin
g in
form
atio
n bo
th w
ith c
itize
ns
and
with
thi
rd p
artie
s. W
e w
ill o
pen
up f
urth
er e
lem
ents
of
the
Plac
es D
atab
ase.
A s
tron
g in
depe
nden
t m
edia
is a
vita
l par
t of
any
dem
ocra
cy. W
e w
ill c
ontin
ue t
o 23
. su
ppor
t a
rang
e of
med
ia o
utle
ts a
nd s
uppo
rt in
nova
tion
in c
omm
unity
and
soc
ial
med
ia. W
e w
ill p
ilot
a m
ento
ring
sche
me
in d
epriv
ed a
reas
on
usin
g th
e In
tern
et.
5
Exec
utiv
e Su
mm
ary
Mak
ing
su
re y
ou
r p
etit
ion
s ar
e h
eard
– a
nd
act
ed u
po
nPe
titio
ns h
ave
beco
me
easi
er t
hrou
gh t
he In
tern
et, w
ith m
ore
than
8 m
illio
n 24
. pe
ople
sig
ning
pet
ition
s on
the
No
10 D
owni
ng S
tree
t pe
titio
ns w
ebsi
te t
o da
te.
To m
ake
it ea
sier
to
influ
ence
the
age
nda
at a
loca
l lev
el w
e w
ill in
trod
uce
a 25
. n
ew
du
ty f
or
cou
nci
ls t
o r
esp
on
d t
o p
etit
ion
s, e
nsur
ing
that
tho
se w
ith s
igni
fican
t lo
cal s
uppo
rt a
re p
rope
rly d
ebat
ed. L
ocal
aut
horit
ies
shou
ld r
espo
nd c
lear
ly t
o pe
titio
ns, f
or e
xam
ple
thos
e de
alin
g w
ith e
mpt
y pr
oper
ties,
tra
nsfe
rrin
g th
e ow
ners
hip
of a
bui
ldin
g to
the
com
mun
ity, o
r pa
rtic
ipat
ory
budg
etin
g. If
peo
ple
are
not
satis
fied
with
a r
espo
nse
to a
pet
ition
, the
y co
uld
ask
for
it to
be
deba
ted
in f
ull c
ounc
il. C
ounc
ils w
ill a
lso
act
as c
om
mu
nit
y ad
voca
tes
for
pet
itio
ns
rela
ted
to
th
e Pr
imar
y C
are
Tru
st.
Petit
ions
sho
uld
be t
aken
into
acc
ount
in d
ecis
ion
mak
ing
in p
ublic
ser
vice
s. W
e 26
. w
ill w
ork
with
key
insp
ecto
rate
s to
enc
oura
ge t
hem
to
ensu
re p
etit
ion
s ar
e im
po
rtan
t p
iece
s o
f ev
iden
ce t
o d
eter
min
e w
hen
insp
ecti
on
s sh
ou
ld b
e tr
igg
ered
.
Incr
easi
ng
yo
ur
chan
ce t
o in
flu
ence
co
un
cil b
ud
get
s an
d
po
licie
sC
itize
ns s
houl
d ha
ve a
gre
ater
say
in h
ow lo
cal b
udge
ts a
re s
pent
. 27
. Pa
rtic
ipat
ory
b
ud
get
ing
– w
here
citi
zens
hel
p to
set
loca
l prio
ritie
s fo
r sp
endi
ng –
is a
lread
y op
erat
ing
in 2
2 lo
cal a
utho
ritie
s. W
e w
ant
to e
ncou
rage
eve
ry lo
cal a
utho
rity
to
use
such
sch
emes
in s
ome
form
by
2012
.
Loca
l aut
horit
ies
shou
ld d
o m
ore
to
28.
pro
mo
te v
oti
ng
in e
lect
ions
, inc
ludi
ng
wor
king
with
you
ng p
eopl
e th
roug
h ci
tizen
ship
less
ons.
We
will
giv
e co
unci
ls t
he
pow
er t
o pr
ovid
e m
odes
t in
cen
tive
s fo
r vo
tin
g –
per
haps
an
entr
y in
to a
priz
e dr
aw –
as
a w
ay o
f en
gagi
ng p
eopl
e.
Giv
ing
yo
u m
ore
say
in y
ou
r n
eig
hb
ou
rho
od
W
e w
ant
to e
ncou
rage
29
. m
ore
nei
gh
bo
urh
oo
d c
ou
nci
ls. S
o w
e w
ill b
uild
on
the
exis
ting
8,90
0 pa
rish
and
tow
n co
unci
ls b
y en
cour
agin
g ne
w v
illag
e,
neig
hbou
rhoo
d an
d co
mm
unity
cou
ncils
, par
ticul
arly
in u
rban
are
as. W
e w
ill
intr
oduc
e a
right
of
appe
al w
here
a c
omm
unity
’s pr
opos
al f
or a
loca
l cou
ncil
is
deni
ed b
y th
e lo
cal a
utho
rity.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
6
A q
uart
er o
f lo
cal c
ounc
ils u
se
30.
nei
gh
bo
urh
oo
d m
anag
emen
t to
join
up
loca
l se
rvic
es in
clud
ing
heal
th a
nd t
rans
port
and
hel
p ta
ckle
pro
blem
s in
dep
rived
co
mm
uniti
es. T
he r
ecen
t Fl
anag
an r
evie
w o
f po
licin
g re
com
men
ded
that
ne
ighb
ourh
ood
polic
ing
shou
ld b
e pa
rt o
f th
is p
roce
ss. T
he t
hird
sec
tor
also
has
a
uniq
ue a
bilit
y to
art
icul
ate
the
view
s of
citi
zens
and
driv
e ch
ange
, and
we
will
w
ork
with
the
m t
o de
velo
p pr
inci
ples
for
the
ir pa
rtic
ipat
ion
in L
ocal
Str
ateg
ic
Part
ners
hips
.
Loca
l aut
horit
ies
mus
t en
gage
mor
e pe
ople
in
31.
com
mis
sio
nin
g lo
cal g
oo
ds
and
se
rvic
es. C
itize
ns s
houl
d ha
ve a
say
in h
ow s
ervi
ces
are
deliv
ered
, to
impr
ove
deci
sion
-mak
ing
and
valu
e-fo
r-m
oney
.
We
wan
t w
itnes
ses
and
the
vict
ims
of c
rime
to f
eel t
hat
the
syst
em is
on
thei
r 32
. si
de. W
e su
ppor
t th
e us
e of
‘co
mm
un
ity
just
ice’
giv
ing
loca
l peo
ple
the
chan
ce
to d
ecid
e, f
or e
xam
ple,
wha
t ta
sks
offe
nder
s on
wor
k or
ders
sho
uld
unde
rtak
e.
The
Min
istr
y of
Jus
tice
will
wor
k w
ith t
he L
ocal
Gov
ernm
ent
Ass
ocia
tion
and
the
Ass
ocia
tion
of C
hief
Pol
ice
Off
icer
s to
agr
ee p
ilot
pro
ject
s fo
r ci
tize
ns
to
dis
cuss
‘co
mm
un
ity
pay
bac
k’ a
nd lo
cal c
omm
unity
saf
ety
prio
ritie
s.
Equa
lly, w
e w
ant
loca
l peo
ple
to h
ave
mor
e of
a s
ay in
the
pla
nnin
g sy
stem
so
we
33.
will
pro
vide
mor
e fu
ndin
g to
sup
port
co
mm
un
ity
eng
agem
ent
in p
lan
nin
g a
nd
we
will
ens
ure
plan
ners
dev
elop
str
onge
r sk
ills
in w
orki
ng w
ith c
omm
uniti
es.
Up
to 7
50,0
00 p
eopl
e ar
e on
a
34.
ten
ants
’ gro
up o
r co
mm
ittee
, mak
ing
deci
sion
s ab
out
thei
r ho
mes
and
est
ates
. Sub
ject
to
Parli
amen
tary
app
rova
l, a
new
bod
y,
the
Tena
nt S
ervi
ces
Aut
horit
y w
ill s
oon
be r
espo
nsib
le f
or p
rote
ctin
g al
l soc
ial
hous
ing
tena
nts.
We
are
givi
ng t
enan
ts a
gre
ater
say
thr
ough
loca
l com
pact
s,
choi
ce-b
ased
lett
ings
and
ten
ant
co-o
pera
tives
.
Giv
ing
old
er a
nd
yo
un
g p
eop
le a
str
on
ger
vo
ice
It is
impo
rtan
t th
at o
lder
peo
ple
can
shap
e lo
cal s
ervi
ces
and
in J
une
2008
the
35
. G
over
nmen
t la
unch
ed a
rev
iew
of
old
er p
eop
le’s
en
gag
emen
t w
ith
g
ove
rnm
ent.
Mos
t you
ng p
eopl
e do
n’t v
ote
and
man
y se
em d
isaff
ecte
d w
ith tr
aditi
onal
pol
itics
. Yet
36
. 67
per
cen
t of 1
8-24
yea
r old
s sa
y th
ey a
re in
tere
sted
in lo
cal i
ssue
s –
and
youn
g pe
ople
are
oft
en w
illin
g to
vol
unte
er. S
o w
e m
ust d
o m
ore
to e
ngag
e th
em.
7
Exec
utiv
e Su
mm
ary
Youn
g pe
ople
nee
d ge
nuin
e in
fluen
ce o
ver
loca
l ser
vice
s an
d de
cisi
on m
akin
g.
37.
The
Dep
artm
ent
for
Chi
ldre
n, S
choo
ls a
nd F
amili
es (D
CSF
) has
est
ablis
hed
a Yo
uth
Sect
or D
evel
opm
ent
Fund
to
supp
ort
good
thi
rd s
ecto
r or
gani
satio
ns e
xpan
d th
eir
capa
city
to
deliv
er g
ood
qual
ity p
rovi
sion
to
youn
g pe
ople
. 250
tra
ined
yo
un
g
advi
sors
are
alre
ady
help
ing
publ
ic b
odie
s to
dev
elop
pol
icie
s an
d pl
ans
in w
ays
that
mee
t th
e ne
eds
of y
oung
peo
ple.
Som
e ar
eas
also
hav
e a
yout
h m
ayor
el
ecte
d by
you
ng p
eopl
e lo
cally
. We
will
est
ablis
h d
irec
t ac
cess
fo
r yo
un
g
advi
sors
to
th
e Se
cret
ary
of
Stat
e fo
r C
om
mu
nit
ies
and
Lo
cal G
ove
rnm
ent
and
set
up
a p
rog
ram
me
for
you
ng
peo
ple
to
'sh
ado
w' g
ove
rnm
ent
min
iste
rs a
nd
ele
cted
may
ors
. DC
SF a
re e
stab
lishi
ng a
£6m
nat
iona
l ins
titut
e fo
r yo
uth
lead
ersh
ip w
hich
will
wor
k w
ith u
s to
dev
elop
inte
rnsh
ips
for
you
ng
p
eop
le w
ith
co
un
cillo
rs.
Enab
ling
yo
u t
o h
old
th
ose
wit
h p
ow
er t
o a
cco
un
t W
e w
ill
38.
rais
e th
e vi
sib
ility
of
the
ove
rvie
w a
nd
scr
uti
ny
fun
ctio
n in
loca
l go
vern
men
t, w
hich
is s
imila
r to
Sel
ect
Com
mitt
ees
in P
arlia
men
t. P
ub
lic o
ffic
ials
w
ill b
eco
me
mo
re v
isib
le. A
key
par
t of
the
rol
e of
a c
hair
or c
hief
exe
cutiv
e of
a
publ
ic b
ody
shou
ld b
e th
at t
hey
face
a r
egul
ar p
ublic
hea
ring.
We
will
con
sult
on a
new
rig
ht t
o pe
titio
n to
hol
d lo
cal o
ffic
ers
to a
ccou
nt a
t pu
blic
mee
tings
.
We
are
incr
easi
ng t
he
39.
acco
un
tab
ility
of
loca
l po
lice
and
hea
lth
ser
vice
s.
Thro
ugh
cons
ulta
tion
on t
he N
HS
Con
stitu
tion
Prim
ary
Car
e Tr
usts
are
bei
ng
aske
d to
con
side
r ho
w t
hey
can
stre
ngth
en t
heir
dire
ct e
ngag
emen
t w
ith t
he
publ
ic. T
he f
orth
com
ing
Polic
ing
Gre
en P
aper
will
set
out
how
pol
ice
forc
es w
ill b
e m
ade
mor
e ac
coun
tabl
e, in
clud
ing
thro
ugh
dire
ct e
lect
ions
.
We
wan
t m
ore
visi
ble
and
acco
unta
ble
loca
l lea
ders
. We
supp
ort
the
dire
ctly
-40
. el
ecte
d m
ayor
mod
el, a
lread
y in
ope
ratio
n in
12
tow
ns in
add
ition
to
the
high
-pr
ofile
Lon
don
May
or. W
e w
ant
to s
ee m
ore
may
ors
dir
ectl
y el
ecte
d a
nd w
ill
cons
ult
on m
akin
g it
easi
er f
or lo
cal p
eopl
e to
dem
and
a re
fere
ndum
and
on
redu
cing
res
tric
tions
on
the
freq
uenc
y of
ref
eren
dum
s.
New
inde
pend
ent
asse
ssm
ents
of
serv
ices
in lo
cal a
reas
are
bei
ng in
trod
uced
fro
m
41.
Apr
il 20
09. T
his
Co
mp
reh
ensi
ve A
rea
Ass
essm
ent
will
incl
ude
eval
uatio
n of
the
qu
ality
of
publ
ic e
ngag
emen
t.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
8
Pro
vid
ing
yo
u w
ith
red
ress
wh
en t
hin
gs
go
wro
ng
Whe
n pu
blic
ser
vice
s fa
ll sh
ort
of t
he h
ighe
st s
tand
ards
, citi
zens
sho
uld
be a
ble
to
42.
com
pla
in a
nd
see
k re
dre
ss.
One
in f
ive
adul
ts c
ompl
ains
to
thei
r lo
cal c
ounc
il ea
ch y
ear
and
a la
rger
43
. pr
opor
tion
is d
issa
tisfie
d ab
out
the
qual
ity o
f lo
cal s
ervi
ces.
Peo
ple
who
wan
t to
co
mpl
ain
ofte
n do
n’t
know
how
to
go a
bout
it. N
early
tw
o-th
irds
of t
hose
who
do
com
plai
n to
the
cou
ncil
are
diss
atis
fied
with
how
the
ir co
mpl
aint
is h
andl
ed.
Even
so,
the
re is
als
o a
grow
ing
belie
f th
at t
he q
ualit
y of
loca
l ser
vice
s is
im
prov
ing.
Publ
ic s
ervi
ces
are
beco
min
g m
ore
acce
ssib
le t
hrou
gh s
ervi
ces
such
as
Dire
ctgo
v 44
. an
d C
onsu
mer
Dire
ct. T
he A
udit
Com
mis
sion
and
the
Loc
al G
over
nmen
t O
mbu
dsm
an b
oth
prov
ide
advi
ce o
n ho
w t
o co
mpl
ain
abou
t po
or s
ervi
ces.
We
are
revi
ewin
g t
he
Loca
l Om
bu
dsm
an’s
juri
sdic
tio
n t
o m
ake
sure
all
mat
ters
ar
e co
vere
d.
How
ever
, it
is im
port
ant
that
eve
ry lo
cal a
utho
rity
has
45.
a sy
stem
of
acce
ssib
le,
inte
ract
ive
con
tact
for
citi
zens
to
rais
e co
ncer
ns. S
uch
syst
ems
shou
ld b
e de
velo
ped
with
cle
ar p
rinci
ples
and
a p
rope
r un
ders
tand
ing
of w
hat
redr
ess
or
com
pens
atio
n m
ay b
e av
aila
ble
whe
re t
hat
is a
ppro
pria
te. W
here
peo
ple
just
w
ant
thin
gs p
ut r
ight
, the
y sh
ould
be
kept
info
rmed
of
wha
t ha
s be
en d
one
follo
win
g th
eir
com
plai
nt.
Righ
ts a
nd p
ower
s sh
ould
be
bala
nced
by
resp
onsi
bilit
ies
and
dutie
s. W
e w
ill
46.
exte
nd p
ilot
Co
mm
un
ity
Co
ntr
acts
whi
ch a
gree
prio
ritie
s be
twee
n co
unci
ls,
polic
e or
the
NH
S w
ith lo
cal r
esid
ents
, who
in t
urn
agre
e to
pla
y th
eir
part
. We
wou
ld li
ke t
o he
ar f
rom
loca
l are
as in
tere
sted
in r
unni
ng a
co
mm
un
ity
ple
dg
eban
k w
here
indi
vidu
als
pled
ge a
sm
all a
mou
nt o
f re
sour
ce if
oth
ers
do
the
sam
e.
We
will
com
mis
sion
a
47.
revi
ew in
to e
xten
din
g r
edre
ss f
or
citi
zen
s. T
he r
evie
w
will
rep
ort
in e
arly
200
9.
9
Exec
utiv
e Su
mm
ary
Mak
ing
it e
asie
r fo
r yo
u t
o s
tan
d f
or
off
ice
The
prop
ortio
n of
cou
ncill
ors
who
are
wom
en, u
nder
-25
or f
rom
bla
ck a
nd
48.
min
ority
eth
nic
back
grou
nds
is f
ar lo
wer
tha
n th
eir
prop
ortio
n of
the
pop
ulat
ion.
W
e w
ant
to s
ee a
wid
er r
ang
e o
f p
eop
le s
tan
din
g f
or
elec
tio
n t
o th
eir
loca
l co
unci
l. A
tas
kfor
ce c
haire
d by
Bar
ones
s U
ddin
is w
orki
ng t
o he
lp m
ore
blac
k an
d m
inor
ity e
thni
c w
omen
bec
ome
coun
cillo
rs. P
rogr
amm
es s
uch
as O
pera
tion
Blac
k Vo
te a
re u
sing
a s
hado
win
g sc
hem
e to
enc
oura
ge m
ore
blac
k pe
ople
to
beco
me
coun
cillo
rs, m
agis
trat
es a
nd s
choo
l gov
erno
rs. W
e w
ill a
men
d t
he
Wid
dic
om
be
rule
s w
hich
for
bid
coun
cil w
orke
rs a
bove
a c
erta
in s
alar
y ba
nd f
rom
bei
ng a
ctiv
e in
par
ty p
oliti
cs.
We
will
giv
e 49
. b
ackb
ench
co
un
cillo
rs m
ore
po
wer
s to
mak
e ch
ange
s in
the
ir w
ard
with
dis
cret
iona
ry lo
calis
ed b
udge
ts t
hat
they
can
tar
get
on w
ard
prio
ritie
s.
We
will
sup
port
aut
horit
ies
in e
nabl
ing
coun
cillo
rs w
ith c
arin
g re
spon
sibi
litie
s an
d ot
hers
to
part
icip
ate
in m
eetin
gs a
nd v
ote
rem
otel
y.
We
wan
t pe
ople
to
serv
e in
a r
ange
of
civi
c ro
les.
Cou
ncill
ors,
mag
istr
ates
, sch
ool
50.
gove
rnor
s an
d ot
hers
are
alre
ady
entit
led
to r
eque
st r
easo
nabl
e ti
me
off
wo
rk
for
thei
r p
ub
lic d
uti
es. W
orki
ng w
ith e
mpl
oyer
s, w
e w
ill c
onsu
lt on
ext
endi
ng
that
rig
ht t
o pe
ople
ser
ving
on
a ra
nge
of o
ther
impo
rtan
t pu
blic
boa
rds
such
as
mem
bers
of
cour
t bo
ards
or
boar
ds o
f ho
usin
g as
soci
atio
ns.
Peop
le m
ay b
e pr
even
ted
from
sta
ndin
g fo
r pu
blic
off
ice
beca
use
they
are
afr
aid
51.
of lo
sing
the
ir jo
b if
they
are
ele
cted
. Em
ploy
ers
ofte
n ov
eres
timat
e th
e tim
e in
volv
ed a
nd u
nder
estim
ate
the
skill
s ac
quire
d in
a c
ivic
rol
e. S
o w
e ar
e w
orki
ng
with
em
ploy
er o
rgan
isat
ions
on
an e
mp
loye
rs’ i
nfo
rmat
ion
pac
k.
Man
y co
unci
llors
wou
ld li
ke t
o se
e 52
. a
form
al q
ual
ific
atio
n t
hat
reco
gnis
ed t
heir
wor
k. W
e w
ill r
evie
w e
xist
ing
qual
ifica
tions
and
mod
ules
to
deve
lop
a sy
stem
of
form
al a
ccre
dita
tion
at d
iffer
ent
skill
leve
ls. W
e w
ill e
ncou
rage
cou
ncils
to
use
thei
r ex
istin
g po
wer
s to
cre
ate
Ald
erm
en f
rom
exp
erie
nce
d f
orm
er
cou
nci
llors
an
d e
nab
le t
he
use
of
the
new
tit
le o
f ‘A
lder
wo
man
’.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
10
We
wan
t to
mak
e it
easi
er f
or p
eopl
e w
ishi
ng t
o se
rve
on lo
cal c
omm
ittee
s,
53.
boar
ds o
r sc
hool
gov
erni
ng b
odie
s to
kno
w w
hat
the
role
invo
lves
and
how
to
go
abou
t ap
plyi
ng f
or v
acan
cies
. We
will
mak
e it
easi
er f
or p
eopl
e to
fin
d in
form
atio
n on
the
ran
ge o
f w
ays
they
cou
ld b
e ac
tive
in c
ivic
rol
es in
the
ir co
mm
uniti
es. T
his
will
invo
lve
dire
ctin
g pe
ople
to
furt
her
info
rmat
ion,
and
als
o al
low
tho
se r
unni
ng
com
mun
ity w
ebsi
tes
to p
rese
nt r
elev
ant
info
rmat
ion
to t
heir
loca
l com
mun
ity.
Ow
ner
ship
an
d c
on
tro
lW
e w
ant
to s
ee a
n in
crea
se in
the
num
ber
of p
eopl
e he
lpin
g to
run
or
own
loca
l 54
. se
rvic
es a
nd a
sset
s, a
nd t
o tr
ansf
er m
ore
of t
hese
ass
ets
into
com
mun
ity o
wne
rshi
p.
Thes
e as
sets
mig
ht in
clud
e co
mm
unity
cen
tres
, str
eet
mar
kets
, sw
imm
ing
pool
s,
park
s or
a d
isus
ed s
choo
l, sh
op o
r pu
b. A
new
Ass
et T
ran
sfer
Un
it w
ill p
rovi
de
info
rmat
ion,
res
earc
h an
d go
od p
ract
ice.
Loca
l aut
horit
ies
shou
ld e
nsur
e th
at in
form
atio
n on
the
ass
ets
they
ow
n or
55
. m
anag
e is
cle
arly
up
to d
ate.
Com
mun
ity L
and
Trus
ts (C
LTs)
are
inde
pend
ent
orga
nisa
tions
whi
ch o
wn
or
56.
cont
rol l
and
for
the
bene
fit o
f th
e lo
cal c
omm
unity
. W
e w
ill c
on
sult
on
a
nat
ion
al f
ram
ewo
rk f
or
Co
mm
un
ity
Lan
d T
rust
s. W
e ar
e su
ppor
ting
four
teen
pi
lot
CLT
s.
We
wan
t to
see
mor
e pe
ople
invo
lved
in s
tart
ing
and
runn
ing
soci
al e
nter
pris
es,
57.
whe
re t
he p
rofit
s ar
e pl
ough
ed b
ack
into
the
com
mun
ity o
r re
inve
sted
in t
he
busi
ness
. A n
ew S
ocia
l Ent
erpr
ise
Uni
t is
bei
ng s
et u
p in
Com
mun
ities
and
Loc
al
Gov
ernm
ent
to r
ecog
nise
the
soc
ial e
nter
pris
e co
ntrib
utio
n to
the
dep
artm
ent’s
ob
ject
ives
. We
will
als
o en
cou
rag
e lo
cal a
uth
ori
ties
to
en
sure
so
cial
en
terp
rise
s ar
e ab
le t
o c
om
pet
e fa
irly
fo
r co
ntr
acts
.
Co
ncl
usi
on
Unl
ess
we
give
citi
zens
sim
ilar
choi
ces
in o
ur d
emoc
ratic
sys
tem
to
thos
e th
ey
58.
have
in t
heir
ever
yday
live
s –
and
the
sam
e rig
hts
to d
eman
d th
e be
st –
we
will
se
e a
furt
her
eros
ion
of t
rust
and
par
ticip
atio
n in
dem
ocra
cy. T
here
are
no
limits
to
the
capa
city
of
the
Briti
sh p
eopl
e fo
r se
lf-go
vern
men
t, g
iven
the
rig
ht p
latf
orm
s,
mec
hani
sms
and
ince
ntiv
es. E
mpo
wer
ing
citiz
ens
and
com
mun
ities
is a
n ur
gent
ta
sk f
or u
s al
l.
If lib
erty
and
equ
ality
, as
is t
houg
ht b
y so
me,
ar
e ch
iefly
to
be f
ound
in
dem
ocra
cy, t
hey
will
be
be
st a
ttai
ned
whe
n al
l pe
rson
s al
ike
shar
e in
the
go
vern
men
t to
the
utm
ost.
Ari
sto
tle
(384
–322
BC
)
Ch
apte
r 1
The
case
for
peo
ple
and
com
mun
ities
ha
ving
mor
e po
wer
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
12
The
case
fo
r p
eop
le a
nd
co
mm
un
itie
s h
avin
g m
ore
po
wer
Pass
ing
po
wer
to
th
e p
eop
le
1.1
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
has
a s
impl
e ai
m: t
o pa
ss p
ower
in
to t
he h
ands
of
loca
l com
mun
ities
so
as t
o ge
nera
te v
ibra
nt lo
cal d
emoc
racy
in
ever
y pa
rt o
f th
e co
untr
y an
d gi
ve r
eal c
ontr
ol o
ver
loca
l dec
isio
ns a
nd s
ervi
ces
to
a w
ider
poo
l of
activ
e ci
tizen
s.
This
is a
Gov
ernm
ent,
not
just
a C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
Whi
te P
aper
. 1.
2 Th
e ke
y th
emes
are
pow
er, i
nflu
ence
and
con
trol
: who
has
pow
er, o
n w
hose
be
half
it is
exe
rcis
ed, h
ow it
is h
eld
to a
ccou
nt, a
nd h
ow it
can
be
diff
used
th
roug
hout
the
com
mun
ities
in w
hich
we
live.
It is
abo
ut d
emoc
racy
, and
how
de
moc
ratic
pra
ctic
es a
nd id
eals
can
be
appl
ied
to o
ur c
ompl
ex, m
oder
n so
ciet
y.
The
pri
nci
ple
s o
f em
po
wer
men
tTh
e pr
inci
ples
whi
ch u
nder
pin
this
Whi
te P
aper
are
:1.
3
dem
ocra
tic r
efor
ms
mus
t be
foc
used
on
the
role
of
the
citi
zen
, act
ing
alon
e or
with
oth
ers,
to
influ
ence
dec
isio
ns, h
old
polit
icia
ns a
nd o
ffic
ials
to
acco
unt,
se
ek r
edre
ss o
r ta
ke c
ontr
ol o
f lo
cal s
ervi
ces.
We
are
appr
oach
ing
this
Whi
te
Pape
r fr
om t
he p
ersp
ectiv
e of
the
citi
zen,
not
the
sys
tem
. The
refo
re t
his
docu
men
t is
str
uctu
red
arou
nd t
he w
ays
in w
hich
citi
zens
may
wis
h to
be
enga
ged
in s
ocie
ty a
nd t
he p
oliti
cal p
roce
ss
our
refo
rms
are
desi
gned
to
shif
t p
ow
er, i
nfl
uen
ce a
nd
res
po
nsi
bili
ty a
way
fr
om e
xist
ing
cent
res
of p
ower
and
into
the
han
ds o
f co
mm
uniti
es a
nd
citiz
ens.
The
se a
re t
he p
eopl
e w
ho u
ltim
atel
y m
ust
hold
pow
er in
a m
atur
e de
moc
racy
. Our
ref
orm
s ar
e ne
ither
abo
ut t
wea
king
the
sys
tem
nor
abo
ut
redi
strib
utin
g po
litic
al p
ower
fro
m o
ne g
roup
of
polit
icia
ns t
o an
othe
r
the
chal
len
ge
and
deb
ate
that
aris
es f
rom
thi
s sh
ift o
f po
wer
is a
goo
d th
ing,
how
ever
unc
omfo
rtab
le t
his
may
be
for
polit
icia
ns a
nd s
ervi
ce p
rovi
ders
. Th
e pe
ople
, as
the
ultim
ate
hold
ers
of p
ower
, hav
e th
e rig
ht t
o as
k di
ffic
ult
ques
tions
, dem
and
answ
ers
and
take
act
ion
them
selv
es t
o im
prov
e th
eir
com
mun
ities
Ch
apte
r 1
13
The
case
for
peo
ple
and
com
mun
ities
hav
ing
mor
e po
wer
we
belie
ve t
hat
citi
zen
s an
d c
om
mu
nit
ies
are
cap
able
of
taki
ng
dif
ficu
lt
dec
isio
ns,
bal
anci
ng c
ompe
ting
dem
ands
and
sol
ving
com
plex
pro
blem
s th
emse
lves
, giv
en t
he r
ight
sup
port
and
res
ourc
es. W
e do
not
thi
nk t
hat
only
an
enl
ight
ened
and
altr
uist
ic c
lass
of
polit
ical
lead
ers
and
adm
inis
trat
ors
can
deliv
er w
hat
is g
ood
for
peop
le. W
e tr
ust
peop
le t
o ha
ve t
he c
omm
on s
ense
an
d in
genu
ity t
o ru
n th
eir
own
affa
irs a
nd t
o be
the
aut
hors
of
thei
r ow
n de
stin
y
loca
l au
tho
riti
es h
ave
a vi
tal r
ole
. The
re a
re m
any
exce
llent
exa
mpl
es o
f co
unci
ls b
eing
at
the
hear
t of
loca
l dem
ocra
cy a
nd t
his
shou
ld b
e th
e ca
se
ever
ywhe
re. R
epre
sen
tati
ve d
emo
crac
y re
mai
ns c
entr
al t
o lo
cal d
emoc
racy
bu
t w
e be
lieve
it c
an b
e re
info
rced
, not
und
erm
ined
, by
dire
ct p
artic
ipat
ion
of
citiz
ens
– ea
ch r
equi
res
the
othe
r
the
role
of
cen
tral
go
vern
men
t is
to
prov
ide
supp
ort,
res
ourc
es, l
egis
latio
n an
d th
e fr
amew
ork
of n
atio
nal p
riorit
ies.
The
sta
te s
houl
d be
a p
latf
orm
und
er
peop
le’s
feet
, not
a w
eigh
t ho
ldin
g th
em d
own
we
part
icul
arly
val
ue t
he r
ole
of t
he t
hir
d s
ecto
r in
soc
ial a
nd d
emoc
ratic
re
new
al, b
y w
hich
we
mea
n gr
oups
, cam
paig
ns, c
o-op
erat
ives
, mut
uals
and
so
cial
ent
erpr
ises
ow
ned
and
run
by t
heir
own
mem
bers
, inv
estin
g th
eir
prof
its
in t
he lo
cal c
omm
unity
. The
se t
ypes
of
orga
nisa
tions
are
whe
re p
eopl
e le
arn
the
skill
s of
dem
ocra
cy a
nd w
here
dem
ocra
cy c
an f
lour
ish
with
in t
he t
hird
sec
tor,
we
reco
gn
ise
and
cel
ebra
te t
he
role
of
ind
ivid
ual
ac
tive
cit
izen
s, s
ocia
l ent
repr
eneu
rs, c
ampa
igne
rs, v
olun
teer
s an
d po
litic
al
activ
ists
. Our
civ
il so
ciet
y is
def
ined
and
ene
rgis
ed b
y hu
ndre
ds o
f th
ousa
nds
of
dece
nt p
eopl
e, p
erfo
rmin
g ac
ts o
f al
trui
sm a
nd s
elfle
ssne
ss, a
nd t
hese
peo
ple
dese
rve
the
supp
ort
and
reco
gniti
on o
f go
vern
men
t
the
cont
ribut
ions
, exp
erie
nces
and
per
spec
tives
of
all c
itiz
ens,
reg
ardl
ess
of
race
, age
, dis
abili
ty, g
ende
r, se
xual
orie
ntat
ion
and
relig
ion
shou
ld b
e re
cogn
ised
and
val
ued
last
ly, t
he a
ssum
ptio
n ru
nnin
g th
roug
hout
thi
s W
hite
Pap
er is
tha
t p
olit
ical
ac
tivi
ty is
val
uab
le a
nd
wo
rth
wh
ile, s
houl
d be
rec
ogni
sed
and
rew
arde
d,
and
is a
n es
sent
ial p
art
of B
ritai
n’s
natio
nal l
ife. W
e w
ant
to c
halle
nge
the
ster
eoty
pes
of p
oliti
cs a
nd t
ake
on t
he c
ynic
ism
whi
ch c
orro
des
our
polit
ical
sy
stem
. We
aim
to
show
tha
t by
eng
agin
g in
pol
itics
peo
ple
can
enac
t be
nefic
ial c
hang
e, s
erve
the
ir co
mm
uniti
es, d
evel
op t
heir
own
skill
s an
d ex
perie
nce
and
cont
ribut
e to
a s
tron
g so
ciet
y an
d na
tion
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
14
Our
mod
ern
defin
ition
of
dem
ocra
cy is
a s
yste
m o
f go
vern
men
t w
here
by, p
oliti
cal
1.4
pow
er is
exe
rcis
ed b
y ci
tizen
s th
roug
h el
ecte
d re
pres
enta
tives
, or
dire
ctly
thr
ough
pe
titio
ns, r
efer
endu
ms
or a
ctiv
e pa
rtic
ipat
ion.
Thi
s op
erat
es w
ithin
a f
ram
ewor
k of
fr
ee e
lect
ions
, che
cks
and
bala
nces
on
pow
er, a
n in
depe
nden
t ju
dici
ary
and
med
ia
and
guar
ante
ed c
ivil
liber
ties
and
hum
an r
ight
s. P
oliti
cal p
artie
s ar
e an
ess
entia
l co
mpo
nent
of
dem
ocra
cy, b
ecau
se t
hey
have
a v
ital r
ole
in a
ggre
gatin
g op
inio
n an
d gi
ving
citi
zens
a p
latf
orm
for
the
ir vi
ews.
The
y al
so h
ave
a lo
cal r
ole
in re
crui
ting
mem
bers
, pro
vidi
ng p
oliti
cal e
duca
tion
and
orga
nisa
tiona
l exp
erie
nce
to in
divi
dual
s an
d ru
nnin
g el
ectio
n ca
mpa
igns
.
Dem
ocr
acy
in B
rita
inBr
itain
’s de
moc
racy
is t
he p
rodu
ct o
f te
n ce
ntur
ies
of c
hang
e. A
t tim
es t
he c
hang
e 1.
5 ha
s co
me
rapi
dly,
cat
alys
ed b
y so
cial
and
eco
nom
ic d
evel
opm
ents
, by
revo
lutio
n an
d w
ar, o
r by
the
ele
ctio
n of
gov
ernm
ents
with
a f
irm m
anda
te t
o re
form
the
sy
stem
. At
times
the
cha
nge
has
been
ste
ady
and
slow
, oft
en r
esul
ting
from
the
pr
actic
e of
dem
ocra
cy it
self.
Briti
sh h
isto
ry is
pun
ctua
ted
by d
ebat
es a
bout
the
nat
ure
of d
emoc
racy
and
the
1.
6 st
rugg
les
for
polit
ical
pow
er t
o be
ext
ende
d to
gre
ater
num
bers
of
the
popu
latio
n –
from
the
Put
ney
Deb
ates
dur
ing
the
Engl
ish
Civ
il W
ar w
hich
pav
ed t
he w
ay f
or
our
civi
l lib
ertie
s, t
o th
e C
hart
ists
’ cam
paig
n in
the
nin
etee
nth
cent
ury
to e
xten
d th
e vo
te t
o w
orki
ng p
eopl
e an
d fr
om t
he d
eman
ds o
f th
e Su
ffra
gett
es f
or v
otes
fo
r w
omen
, to
the
cam
paig
ns in
the
196
0s a
nd 1
970s
for
mor
e in
volv
emen
t by
in
dust
rial w
orke
rs, s
tude
nts,
cou
ncil
hous
e te
nant
s an
d us
ers
of s
ocia
l ser
vice
s.
Mor
e re
cent
ly t
he m
ass
cam
paig
n m
obili
sing
peo
ple
in t
he c
all t
o ‘M
ake
Pove
rty
His
tory
’ rem
inds
us
that
the
way
our
dem
ocra
cy w
orks
has
alw
ays
been
sub
ject
to
pres
sure
fro
m b
elow
.
In 1
948
artic
le 2
1 of
the
Uni
vers
al D
ecla
ratio
n of
Hum
an R
ight
s se
t ou
t rig
hts
to
1.7
equa
l acc
ess
to p
ublic
ser
vice
, to
vote
in f
ree
elec
tions
and
to
take
par
t in
go
vern
men
t “d
irect
ly o
r th
roug
h fr
eely
cho
sen
repr
esen
tativ
es”.
1
This
part
of t
he U
nive
rsal
Dec
lara
tion
of H
uman
Rig
hts
reco
gnise
s th
at d
emoc
racy
can
1.
8 be
exe
rcise
d by
ele
ctin
g re
pres
enta
tives
as
part
of a
repr
esen
tativ
e de
moc
ratic
sys
tem
. It
also
mak
es c
lear
that
dire
ct d
emoc
racy
can
be
part
of a
dem
ocra
tic s
yste
m. T
he
prin
cipl
e is
that
the
will
of t
he p
eopl
e is
the
basis
for t
he a
utho
rity
of g
over
nmen
t.
1 U
nive
rsal
Dec
lara
tion
of H
uman
Rig
hts:
194
8.
15
The
case
for
peo
ple
and
com
mun
ities
hav
ing
mor
e po
wer
This
Whi
te P
aper
vie
ws
polit
ical
par
ticip
atio
n an
d de
moc
ratic
con
trol
in t
his
light
–
1.9
not
as a
priv
ilege
gru
dgin
gly
bequ
eath
ed t
o th
e ci
tizen
ry b
y th
ose
with
pow
er, b
ut
as a
n ac
tivity
fun
dam
enta
l to
the
defin
ition
of
‘citi
zen’
, to
be c
laim
ed a
s a
right
.
The
past
ten
yea
rs h
ave
been
a p
erio
d of
pol
itica
l cha
nge
and
refo
rm. S
ince
199
7,
1.10
the
dem
ocra
tic s
yste
m h
as b
een
mod
erni
sed
by c
reat
ing
a W
elsh
Ass
embl
y,
Scot
tish
Parli
amen
t, t
he N
orth
ern
Irela
nd A
ssem
bly
and
a Lo
ndon
May
or a
nd
Ass
embl
y, in
trod
ucin
g th
e fir
st d
irect
ly-e
lect
ed m
ayor
s in
Eng
land
, end
ing
the
here
dita
ry p
rinci
ple
in t
he H
ouse
of
Lord
s an
d re
form
ing
the
syst
em o
f el
ectio
ns
for
the
Euro
pean
Par
liam
ent.
Alo
ngsi
de t
hese
maj
or r
efor
ms
to o
ur r
epre
sent
ativ
e de
moc
ratic
str
uctu
res,
the
1.
11 G
over
nmen
t, s
ince
199
7, h
as p
ione
ered
met
hods
of
part
icip
ator
y de
moc
racy
. For
ex
ampl
e: t
he t
en-y
ear
New
Dea
l for
Com
mun
ities
pro
gram
me
incl
uded
dire
ct
elec
tions
to
loca
l boa
rds,
whi
ch s
et p
riorit
ies
and
dire
ct in
vest
men
t in
dep
rived
ar
eas;
the
new
NH
S Fo
unda
tion
Trus
ts h
ave
a lo
cal m
embe
rshi
p w
hich
ele
cts
repr
esen
tativ
es; t
he S
cott
ish
Parli
amen
t ha
s a
petit
ioni
ng s
yste
m w
hich
allo
ws
citiz
ens
to p
ropo
se d
ebat
es; a
nd D
owni
ng S
tree
t ha
s en
cour
aged
on-
line
petit
ions
. The
Gov
ernm
ent
has
also
use
d pa
rtic
ipat
ory
met
hods
to
devi
se p
olic
y,
for
exam
ple
the
ambi
tious
You
r H
ealth
, You
r C
are,
You
r Sa
y pr
ogra
mm
e to
en
gage
peo
ple
in m
akin
g he
alth
pol
icy,
and
rec
ent
citiz
ens’
jurie
s ru
n on
chi
ldre
n’s
serv
ices
and
imm
igra
tion.
The
Min
istr
y of
Jus
tice
is p
ublis
hing
, alo
ngsi
de t
his
Whi
te P
aper
, a d
iscu
ssio
n pa
per
sett
ing
out
a pr
opos
ed f
ram
ewor
k fo
r th
e gr
eate
r us
e of
eng
agem
ent
tech
niqu
es a
t th
e na
tiona
l lev
el.
Sinc
e 19
97 t
here
hav
e be
en d
ram
atic
cha
nges
in h
ow p
eopl
e us
e an
d sh
are
1.12
info
rmat
ion.
In 1
997
less
tha
n 10
per
cen
t of
the
pop
ulat
ion
had
used
the
In
tern
et. I
n 20
07 6
7 pe
r ce
nt a
cces
sed
the
Inte
rnet
eve
ryda
y.2
In 1
997
ther
e w
as
no d
omes
tic b
road
band
but
now
mor
e th
an h
alf
of h
ouse
hold
s ha
ve b
road
band
.
2 O
ffic
e of
Nat
iona
l Sta
tistic
s (2
007)
Inte
rnet
Acc
ess
2007
: Hou
seho
lds
and
Indi
vidu
als.
Lon
don:
Off
ice
of N
atio
nal S
tatis
tics.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
16
Publ
ic s
ervi
ces
in 1
997
wer
e in
nee
d of
inve
stm
ent a
nd m
oder
nisa
tion.
Ove
r the
last
1.
13 te
n ye
ars
mos
t ser
vice
s ha
ve u
nder
gone
two
maj
or s
tage
s of
refo
rm. T
he fi
rst s
tage
us
ed n
atio
nal s
tand
ards
and
targ
ets
to d
rive
up p
erfo
rman
ce w
hilst
incr
easin
g in
vest
men
t. In
the
seco
nd s
tage
, top
-dow
n ta
rget
s an
d st
anda
rds
wer
e co
mpl
emen
ted
with
impr
ovem
ent d
riven
by
clea
rer i
ncen
tives
with
in th
e pu
blic
se
rvic
es th
emse
lves
, rat
her t
han
impo
sed
from
Whi
teha
ll.
As
part
of
the
agen
da f
or p
ublic
ser
vice
refo
rm t
he p
ublic
atio
n of
1.
14
Stro
ng a
nd
Pros
pero
us C
omm
uniti
es: t
he L
ocal
Gov
ernm
ent
Whi
te P
aper
in O
ctob
er 2
006
sign
alle
d a
devo
lutio
n of
pow
er f
rom
Whi
teha
ll to
tow
n ha
lls a
nd f
rom
loca
l au
thor
ities
to
loca
l com
mun
ities
in E
ngla
nd.3
Prog
ress
has
bee
n m
ade
in in
crea
sing
vi
sibi
lity
and
acco
unta
bilit
y of
loca
l cou
ncils
and
the
ir sc
ope
to d
evel
op in
nova
tive
loca
l sol
utio
ns.
The
mai
n el
emen
ts o
f thi
s ne
w re
latio
nshi
p be
twee
n ce
ntra
l and
loca
l gov
ernm
ent
1.15
and
betw
een
loca
l gov
ernm
ent a
nd p
eopl
e ar
e se
t out
in d
etai
l in
stat
utor
y gu
idan
ce
that
we
are
publ
ishin
g al
ongs
ide
this
Whi
te P
aper
.4 Th
e ke
y co
mpo
nent
s ar
e:
Loca
l Str
ateg
ic P
artn
ersh
ips
(LSP
s): t
hese
par
tner
ship
s be
twee
n lo
cal
coun
cils
and
oth
er lo
cal a
genc
ies
prov
ide
the
foru
m t
o cr
eate
a s
hare
d vi
sion
an
d a
shar
ed s
ense
of
prio
ritie
s fo
r a
plac
e. T
hird
sec
tor
orga
nisa
tions
are
ful
l an
d eq
ual p
artn
ers
in L
ocal
Str
ateg
ic P
artn
ersh
ips
(LSP
s)
the
du
ty t
o in
volv
e, p
lace
d on
a s
erie
s of
indi
vidu
al p
artn
ers,
will
ens
ure
that
pe
ople
hav
e gr
eate
r op
port
uniti
es t
o in
fluen
ce d
ecis
ion-
mak
ing
and
get
invo
lved
new
Lo
cal A
rea
Ag
reem
ents
(LA
As)
set
out
the
prio
ritie
s fo
r th
e lo
cal a
rea.
N
ew L
AA
s ar
e ag
reem
ents
bet
wee
n ce
ntra
l gov
ernm
ent,
loca
l aut
horit
ies
and
thei
r pa
rtne
rs, t
hrou
gh t
he L
SP, t
o im
prov
e se
rvic
es a
nd t
he q
ualit
y of
life
in a
pl
ace.
Gov
ernm
ent
Off
ices
in t
he r
egio
ns w
ork
with
loca
l aut
horit
ies
and
thei
r pa
rtne
rs t
o en
sure
tar
gets
set
in L
AA
s ar
e m
et
3 C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
(200
6) S
tron
g an
d Pr
ospe
rous
Com
mun
ities
: The
Loc
al
Gov
ernm
ent
Whi
te P
aper
. Lon
don:
Com
mun
ities
and
Loc
al G
over
nmen
t.4
This
sta
tuto
ry g
uida
nce,
Com
mun
ities
and
Loc
al G
over
nmen
t (2
008)
Cre
atin
g St
rong
, Saf
e an
d Pr
ospe
rous
Com
mun
ities
Sta
tuto
ry G
uida
nce,
cov
ers
Loca
l Str
ateg
ic P
artn
ersh
ips,
Sus
tain
able
C
omm
unity
Str
ateg
ies,
Loc
al A
rea
Agr
eem
ents
, the
dut
y to
con
sult,
info
rm a
nd in
volv
e, a
chie
ving
Be
st V
alue
and
str
ateg
ic c
omm
issi
onin
g. S
ee w
ww
.com
mun
ities
.gov
.uk/
publ
icat
ions
/com
mun
ities
/co
mm
uniti
esin
cont
rol
17
The
case
for
peo
ple
and
com
mun
ities
hav
ing
mor
e po
wer
Nat
ion
al In
dic
ato
rs: t
he p
erfo
rman
ce f
ram
ewor
k fo
r lo
cal g
over
nmen
t in
clud
es a
set
of
198
Nat
iona
l Ind
icat
ors.
The
se in
dica
tors
cov
er a
ll th
e na
tiona
l pr
iorit
y ou
tcom
es w
hich
loca
l aut
horit
ies
and
thei
r pa
rtne
rs w
ill b
e re
spon
sibl
e fo
r de
liver
ing.
Eac
h LA
A h
as u
p to
35
of t
hese
indi
cato
rs a
gree
d as
prio
ritie
s.
Perf
orm
ance
aga
inst
all
the
natio
nal i
ndic
ator
s w
ill b
e as
sess
ed t
hrou
gh t
he
Com
preh
ensi
ve A
rea
Ass
essm
ent
(CA
A)
ind
epen
den
t C
om
pre
hen
sive
Are
a A
sses
smen
ts w
ill b
e re
port
ed a
nnua
lly
for
each
loca
l are
a an
d w
ill c
onsi
st o
f:
– an
are
a as
sess
men
t th
at lo
oks
at h
ow w
ell l
ocal
pub
lic s
ervi
ces
are
deliv
erin
g be
tter
out
com
es f
or p
eopl
e an
d ho
w li
kely
the
y ar
e to
impr
ove
in t
he f
utur
e.
This
will
be
deliv
ered
join
tly b
y th
e A
udit
Com
mis
sion
and
oth
er in
spec
tora
tes
– or
gani
satio
nal a
sses
smen
ts o
f in
divi
dual
pub
lic b
odie
s
We
have
als
o ta
ken
sign
ifica
nt s
teps
to
stre
ngth
en c
ivil
soci
ety
and
build
our
1.
16 ca
paci
ty f
or v
olun
tary
act
ion.
The
Thi
rd S
ecto
r Re
view
whi
ch r
epor
ted
in J
uly
2007
co
mm
itted
£51
5m in
thi
rd s
ecto
r pr
ogra
mm
es t
o su
ppor
t th
ousa
nds
of
com
mun
ity o
rgan
isat
ions
acr
oss
the
coun
try
to b
uild
the
ir ca
paci
ty, t
o be
com
e m
ore
effe
ctiv
e, t
o he
lp t
hem
tra
nsfo
rm p
ublic
ser
vice
s an
d to
giv
e th
em, a
nd
thos
e th
ey w
ork
for,
a gr
eate
r vo
ice.
5 Bo
th c
entr
al a
nd lo
cal g
over
nmen
t ar
e co
mm
itted
to
wor
king
with
the
thi
rd s
ecto
r in
line
with
the
Com
pact
– a
fr
amew
ork
for
part
ners
hip
wor
king
set
out
in 1
998.
6 Th
e th
ird s
ecto
r ha
s a
uniq
ue a
bilit
y to
art
icul
ate
and
driv
e ch
ange
thr
ough
adv
ocac
y an
d ac
tion.
The
nee
d f
or
furt
her
ref
orm
But
desp
ite p
rogr
ess
bein
g m
ade
over
the
pas
t de
cade
, as
we
surv
ey o
ur p
oliti
cal
1.17
syst
em a
t th
e en
d of
the
firs
t de
cade
of
the
new
mill
enni
um, i
t is
cle
ar t
hat
it ne
eds
to a
dapt
to
the
pres
sure
s pl
aced
upo
n it
by t
he s
wee
ping
cha
nges
of
glob
alis
atio
n,
new
cha
lleng
es s
uch
as t
ackl
ing
clim
ate
chan
ge, n
ew t
echn
olog
y an
d ris
ing
expe
ctat
ions
fro
m c
itize
ns. W
hile
we
can
be p
roud
tha
t m
any
of t
he n
ew s
yste
ms
are
wor
king
wel
l and
tha
t Br
itain
’s po
litic
al s
yste
m re
mai
ns f
ree
from
the
inst
abili
ty a
nd
the
tain
t of
cor
rupt
ion
or s
yste
mat
ic c
heat
ing
that
mar
s so
me
othe
rs, w
e ne
ed t
o be
ho
nest
abo
ut t
he w
ays
in w
hich
our
sys
tem
is f
ailin
g. T
here
is u
nfin
ishe
d bu
sine
ss
here
; we
need
to
mak
e th
is n
ew a
rchi
tect
ure
wor
k fo
r pe
ople
and
mov
e to
the
nex
t st
age
of p
ublic
sec
tor
refo
rm, w
here
citi
zens
are
em
pow
ered
to
play
the
ir pa
rt.
5 C
abin
et O
ffic
e (2
007)
The
Fut
ure
Role
of
the
Third
Sec
tor
in S
ocia
l and
Eco
nom
ic R
egen
erat
ion:
Fi
nal R
epor
t. L
ondo
n: C
abin
et O
ffic
e.6
See
ww
w.t
heco
mpa
ct.o
rg.u
k
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
18
The
1.18
G
over
nanc
e of
Brit
ain
Gre
en P
aper
, pre
sent
ed t
o Pa
rliam
ent
in J
uly
2007
, hi
ghlig
hted
the
se c
halle
nges
.7 It
said
tha
t:
pow
er r
emai
ns t
oo c
entr
alis
ed a
nd t
oo c
once
ntra
ted
in g
over
nmen
t ha
nds
clar
ity is
nee
ded
over
wha
t po
wer
gov
ernm
ent
shou
ld a
nd s
houl
d no
t ha
ve
incr
easi
ng c
ynic
ism
and
dis
enga
gem
ent
from
the
pol
itica
l pro
cess
is r
efle
cted
in
fal
ling
elec
tion
turn
outs
At t
he 2
001
gene
ral e
lect
ion,
turn
out a
cros
s th
e U
K w
as ju
st 5
9 pe
r cen
t. It
wen
t up
1.19
sligh
tly to
61
per c
ent i
n 20
05, a
lthou
gh 1
7 m
illio
n re
gist
ered
vot
ers
stay
ed a
t hom
e.
This
com
pare
s to
the
hist
oric
hig
h tu
rnou
t in
the
1950
ele
ctio
n of
84
per c
ent,
and
turn
out f
or a
ll ot
her g
ener
al e
lect
ions
sin
ce th
e w
ar o
f abo
ve 7
0 pe
r cen
t.8
In t
he M
ay 2
008
coun
cil e
lect
ions
, tur
nout
was
just
35
per
cent
.1.
20
9
Even
the
Lon
don
May
oral
ele
ctio
n in
May
200
8, w
ith s
igni
fican
t m
edia
att
entio
n 1.
21 an
d hi
gh-p
rofil
e ca
mpa
igns
, att
ract
ed o
nly
45 p
er c
ent
of L
ondo
n’s
elec
tors
to
the
polli
ng s
tatio
ns.10
Ther
e is
evi
denc
e th
at s
ocia
l cla
ss is
an
impo
rtan
t fa
ctor
in d
ecid
ing
whe
ther
1.
22 pe
ople
vot
e or
not
.11 T
he p
arlia
men
tary
con
stitu
enci
es a
nd c
ounc
il ar
eas
with
the
lo
wes
t tu
rnou
ts c
orre
late
clo
sely
with
are
as w
here
the
poo
rest
peo
ple
live.
12
In 2
005,
the
hig
hest
tur
nout
s w
ere
in W
est
Dor
set,
Win
ches
ter,
Rich
mon
d Pa
rk in
1.
23 so
uth-
wes
t Lo
ndon
and
Nor
thav
on, a
sea
t co
mpr
isin
g sm
all t
owns
and
Bris
tol
subu
rbs.
Som
e of
the
low
est
turn
outs
wer
e in
inne
r-ci
ty s
eats
in L
iver
pool
, Sal
ford
, M
anch
este
r an
d G
lasg
ow.13
7 M
inis
try
of J
ustic
e (2
007)
The
Gov
erna
nce
of B
ritai
n. L
ondo
n: M
inis
try
of J
ustic
e.8
Ralli
ngs,
C. a
nd T
hras
her,
M. (
2000
) Brit
ish
Elec
tora
l Fac
ts: 1
832-
1999
; The
Ele
ctor
al C
omm
issi
on
(200
5) E
lect
ion
2005
: tur
nout
, Lon
don:
The
Ele
ctor
al C
omm
issi
on.
9 Se
e ht
tp://
new
s.bb
c.co
.uk/
1/hi
/uk_
polit
ics/
7378
788.
stm
. To
note
, the
se f
igur
es h
ave
not
been
ver
ified
. 10
Se
e ht
tp://
new
s.bb
c.co
.uk/
1/hi
/uk_
polit
ics/
7378
788.
stm
. To
note
, the
se f
igur
es h
ave
not
been
ver
ified
.11
H
ansa
rd S
ocie
ty (2
008)
An
Aud
it of
Pol
itica
l Eng
agem
ent
5 Lo
ndon
: Han
sard
Soc
iety
.12
El
ecto
ral C
omm
issi
on (2
005)
Ele
ctio
n 20
05: T
urno
ut –
How
Man
y, W
ho a
nd W
hy?
Lond
on: T
he
Elec
tora
l Com
mis
sion
.13
Ib
id.
19
The
case
for
peo
ple
and
com
mun
ities
hav
ing
mor
e po
wer
Seve
nty
per
cent
of
peop
le in
soc
ial c
lass
AB
(for
inst
ance
man
ager
s an
d 1.
24 pr
ofes
sion
als)
vot
ed in
200
5, b
ut o
nly
54 p
er c
ent
of p
eopl
e cl
assi
fied
as D
E (f
or
inst
ance
sem
i-and
uns
kille
d w
orke
rs a
nd m
anua
l wor
kers
).14
The
mos
t re
cent
1.
25
Aud
it of
Pol
itica
l Eng
agem
ent
finds
tha
t le
ss t
han
a qu
arte
r of
18
-24
year
old
s (2
3 pe
r ce
nt) a
re a
bsol
utel
y ce
rtai
n to
vot
e, c
ompa
red
with
alm
ost
eigh
t in
ten
of
the
65-7
4 ag
e gr
oup
(78
per
cent
).15
Ther
e is
evi
denc
e th
at y
oung
peo
ple’
s re
ject
ion
of m
ains
trea
m p
oliti
cs is
a h
abit
1.26
whi
ch s
ticks
, dep
ress
ing
turn
outs
in f
utur
e el
ectio
ns a
nd m
akin
g it
hard
er f
or
polit
ical
par
ties
to r
ecru
it ac
tivis
ts.16
The
dang
er is
tha
t po
litic
al p
artie
s sk
ew t
heir
polic
y pl
atfo
rms
tow
ards
the
peo
ple
1.27
mor
e lik
ely
to v
ote
(old
er, m
ore
afflu
ent)
, ins
tead
of
the
peop
le m
ost
in n
eed
of
enga
gem
ent
and
supp
ort.
In e
ffec
t, it
mig
ht m
ean
that
the
peo
ple
for
who
m
polit
ics
has
the
mos
t to
off
er (t
he p
oore
st a
nd m
ost
disa
dvan
tage
d) a
re t
he p
eopl
e le
ast
likel
y to
pla
y an
act
ive
polit
ical
rol
e, o
r ev
en v
ote.
But
the
faili
ngs
of o
ur p
oliti
cal s
yste
m r
un m
uch
deep
er t
han
the
obvi
ous
1.28
man
ifest
atio
n of
non
-vot
ing.
The
re is
als
o a
grow
ing
sens
e th
at p
oliti
cs is
a p
ursu
it co
nduc
ted
by ‘s
omeo
ne e
lse’
and
tha
t po
litic
ians
are
in it
for
wha
t th
ey c
an g
et
out
of it
, not
wha
t th
ey c
an c
ontr
ibut
e. T
he id
ea o
f pu
blic
ser
vice
thr
ough
pol
itics
is
incr
easi
ngly
vie
wed
as
old-
fash
ione
d an
d ec
cent
ric. W
here
as o
nly
40 y
ears
ago
po
litic
s w
as s
een
as a
res
pect
able
way
of
serv
ing
your
com
mun
ity, t
oday
it is
vi
ewed
, alb
eit
unfa
irly,
as
a w
ay o
f se
rvin
g yo
urse
lf. C
omm
enta
tors
suc
h as
Pet
er
Ridd
ell i
n H
ones
t O
ppor
tuni
sm –
the
ris
e of
the
car
eer
polit
icia
n ha
ve w
ritte
n ab
out
the
rise
of a
str
atum
of
prof
essi
onal
pol
itici
ans,
dis
tinct
and
dis
tant
fro
m t
he
peop
le t
hey
are
elec
ted
to s
erve
.17
14
Ibid
.15
H
ansa
rd S
ocie
ty (2
008)
An
Aud
it of
Pol
itica
l Eng
agem
ent
5 Lo
ndon
: Han
sard
Soc
iety
.16
El
ecto
ral C
omm
issi
on (2
005)
Ele
ctio
n 20
05: T
urno
ut –
How
Man
y, W
ho a
nd W
hy?
Lond
on:
The
Elec
tora
l Com
mis
sion
.17
Ri
ddel
l, P
(199
3) H
ones
t O
ppor
tuni
sm: t
he r
ise
of t
he c
aree
r po
litic
ian.
Ham
ish
Ham
ilton
.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
20
In B
ritai
n, m
embe
rshi
p of
pol
itica
l par
ties
is a
t a
reco
rd lo
w. I
n th
e 19
50s,
ove
r 1.
29 3.
5 m
illio
n Br
itons
bel
onge
d to
the
Lab
our,
Con
serv
ativ
e or
Lib
eral
Par
ties.
Tod
ay,
that
fig
ure
is o
nly
half
a m
illio
n.18
All
polit
ical
par
ties
stru
ggle
to
recr
uit
mem
bers
, to
enc
oura
ge a
ctiv
ism
and
to
stan
d ca
ndid
ates
in e
very
are
a.
At
a lo
cal l
evel
, evi
denc
e su
gges
ts t
hat
peop
le f
eel a
liena
ted
from
loca
l 1.
30 de
moc
racy
. An
opin
ion
poll
cond
ucte
d fo
r C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
in
Febr
uary
200
8 sh
owed
tha
t:
six
out
of t
en p
eopl
e do
not
fee
l tha
t th
ey a
re g
iven
an
adeq
uate
say
in h
ow
loca
l cou
ncil
serv
ices
are
run
mor
e th
an n
ine
out
of t
en b
elie
ve t
hat
coun
cils
cou
ld b
e m
ore
acco
unta
ble
near
ly f
our
out
of t
en p
eopl
e do
not
fee
l tha
t co
unci
llors
are
rep
rese
ntat
ive
of
thei
r co
mm
uniti
es
six
out
of t
en p
eopl
e do
not
bel
ieve
tha
t co
unci
llors
ade
quat
ely
refle
ct t
heir
view
s
only
one
in t
hree
peo
ple
feel
tha
t th
ey c
an in
fluen
ce d
ecis
ions
in t
heir
loca
l ar
ea a
nd e
ven
few
er y
oung
peo
ple
feel
tha
t th
ey c
an h
ave
an in
fluen
ce. B
ut
four
in f
ive
peop
le a
gree
it is
impo
rtan
t to
influ
ence
loca
l dec
isio
ns19
So w
hat
are
the
caus
es o
f po
litic
al d
isen
gage
men
t? T
he G
over
nmen
t’s v
iew
is t
hat
1.31
peop
le f
eel t
hey
lack
pow
er.
Lack
of
basi
c in
form
atio
n ab
out
how
and
whe
re t
o vo
te, i
gnor
ance
of
the
polit
ical
1.
32 sy
stem
, alie
natio
n fr
om m
ains
trea
m p
artie
s, la
ck o
f tim
e, a
nd t
he im
pact
of
a cy
nica
l med
ia a
ll pl
ay a
par
t in
dep
ress
ing
turn
out.
Our
cur
rent
dem
ocra
tic
stru
ctur
es a
re la
rgel
y th
e pr
oduc
t of
the
Vic
toria
n er
a. B
ut w
e no
w li
ve in
a
cent
ury
whe
n pe
ople
acc
ess
vast
am
ount
s of
info
rmat
ion
inst
antly
, cre
ate
onlin
e co
mm
uniti
es a
cros
s co
ntin
ents
, dev
elop
per
sona
l rel
atio
nshi
ps w
ith t
heir
bank
s,
insu
rers
, and
ret
aile
rs a
nd e
xpec
t an
d de
man
d hi
gh s
tand
ards
fro
m t
he p
eopl
e su
pply
ing
them
with
ser
vice
s. O
ur d
emoc
ratic
str
uctu
res
have
not
kep
t pa
ce w
ith
this
pro
gres
s.
18
Page
, B. (
2005
) The
Fut
ure
of P
oliti
cal P
artie
s Pr
ospe
ct M
agaz
ine,
Sep
tem
ber
2005
.19
se
e w
ww
.com
mun
ities
.gov
.uk/
docu
men
ts/c
omm
uniti
es/x
ls/7
1280
1.xl
s
21
The
case
for
peo
ple
and
com
mun
ities
hav
ing
mor
e po
wer
We
belie
ve t
hat
the
caus
es o
f po
litic
al d
isen
gage
men
t, w
hile
com
plex
, can
be
1.33
dist
illed
to
a do
min
ant
fact
or: a
sen
se o
f po
wer
less
ness
on
the
part
of
mos
t ci
tizen
s th
at t
heir
voic
es a
re n
ot b
eing
hea
rd, t
heir
view
s no
t lis
tene
d to
, the
ir pa
rtic
ipat
ion
unw
elco
med
or
thei
r ac
tivity
unr
ewar
ded.
Peo
ple
wan
t to
kno
w t
hat
if th
ey e
xpen
d th
eir
valu
able
tim
e an
d ef
fort
, the
re w
ill b
e ta
ngib
le, p
ract
ical
and
po
sitiv
e re
sults
.
Yet
peop
le a
re n
ot n
atur
ally
apa
thet
ic. S
ixty
-nin
e pe
r ce
nt o
f re
spon
dent
s to
the
1.
34 20
07 A
udit
of P
oliti
cal E
ngag
emen
t sa
id t
hey
wan
ted
a sa
y in
how
the
cou
ntry
is
run.
20 L
ikew
ise,
res
earc
h un
dert
aken
for
the
Lyo
ns In
quiry
fou
nd t
hat
73 p
er c
ent
of r
espo
nden
ts f
elt
that
peo
ple
shou
ld b
e ab
le t
o in
fluen
ce h
ow t
heir
coun
cil t
ax
is s
pent
, with
nea
rly h
alf
wan
ting
to b
e pe
rson
ally
invo
lved
.21 P
eopl
e w
ant
to b
e in
volv
ed a
nd h
ave
thei
r sa
y, b
ut t
he s
truc
ture
and
cul
ture
of
polit
ics
alie
nate
s an
d de
ters
the
m.
The
answ
er li
es in
1.
35
emp
ow
erm
ent:
pas
sing
mor
e an
d m
ore
polit
ical
pow
er t
o m
ore
and
mor
e pe
ople
, usi
ng e
very
pra
ctic
al m
eans
ava
ilabl
e, f
rom
the
mos
t m
oder
n so
cial
net
wor
king
web
site
s, t
o th
e m
ost
anci
ent
met
hods
of
petit
ioni
ng,
publ
ic d
ebat
es a
nd c
itize
ns’ j
urie
s. In
thi
s w
ay, d
emoc
racy
bec
omes
, not
a s
yste
m
of o
ccas
iona
l vot
ing
or a
n im
perf
ect
met
hod
of s
elec
ting
who
gov
erns
us,
but
so
met
hing
tha
t in
fuse
s ou
r w
ay o
f lif
e.
Infl
uen
ce, p
ow
er a
nd
wel
l-b
ein
gTh
ere
is a
bod
y of
evi
denc
e th
at t
he f
amili
ar, o
ften
mun
dane
eve
ryda
y m
eetin
gs
1.36
betw
een
neig
hbou
rs in
the
str
eet
or a
t th
e sc
hool
gat
e, a
re v
ery
impo
rtan
t in
ge
nera
ting
wel
l-bei
ng.22
Str
ong
soci
al n
etw
orks
, goo
d co
mm
unity
spi
rit a
nd a
lo
cal s
ense
of
belo
ngin
g an
d pl
ace,
are
fou
ndat
ions
for
con
fiden
t an
d he
alth
y co
mm
uniti
es.23
20
Han
sard
Soc
iety
/Ele
ctor
al C
omm
issi
on (2
007)
An
Aud
it of
Pol
itica
l Eng
agem
ent
4, L
ondo
n: H
ansa
rd
Soci
ety.
21
BMG
Res
earc
h (2
007)
Lyo
ns In
quiry
Sur
vey.
Nor
wic
h: H
MSO
. 22
Ro
bert
son,
D, S
myt
h, J
, and
McI
ntos
h, I
(200
8) N
eigh
bour
hood
iden
tity,
peo
ple,
tim
e an
d pl
ace.
Jo
seph
Row
ntre
e Fo
unda
tion.
23
Hot
hi, M
(200
8) N
eigh
bour
lines
s +
Em
pow
erm
ent
= W
ellb
eing
. The
You
ng F
ound
atio
n.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
22
UK
evi
denc
e sh
ows
that
tho
se w
ho p
artic
ipat
e in
com
mun
ity a
ctiv
ities
hav
e be
en
1.37
show
n to
gai
n fr
om a
sen
se o
f ac
hiev
emen
t, in
crea
sed
conf
iden
ce, a
nd e
nhan
ced
skill
s an
d se
lf-es
teem
.24
Whe
n a
citiz
en f
eels
tha
t th
ey c
an h
ave
an in
fluen
ce o
ver
loca
l dec
isio
ns a
nd t
hat
1.38
thei
r vo
ice
will
be
hear
d an
d re
spec
ted,
thi
s ca
n im
prov
e th
eir
gene
ral s
ense
of
wel
l-bei
ng a
nd e
ven
leve
ls o
f ha
ppin
ess.
Whi
le s
ocia
l and
eco
nom
ic f
acto
rs p
lay
a ce
ntra
l rol
e in
det
erm
inin
g w
heth
er s
omeo
ne f
eels
hap
py o
r no
t, r
esea
rch
from
Sw
itzer
land
(whi
ch h
as a
wel
l-dev
elop
ed s
yste
m o
f di
rect
dem
ocra
cy) s
how
s th
at
citiz
ens
are
happ
ier
whe
n th
ere
are
grea
ter
leve
ls o
f lo
cal d
emoc
racy
.25 T
wo
reas
ons
are
give
n fo
r th
is: f
irst,
tha
t pa
rtic
ipat
ory
dem
ocra
cy le
ads
to b
ette
r de
cisi
on-m
akin
g, s
o th
at p
eopl
e fe
el t
he G
over
nmen
t’s a
ctio
ns m
ore
clos
ely
mat
ch
the
peop
le’s
wis
hes;
and
sec
ond,
bec
ause
peo
ple
valu
e be
ing
dire
ctly
invo
lved
in
dem
ocra
cy.
Furt
her
ben
efit
sA
s w
ell a
s th
e fe
elin
gs o
f sa
tisfa
ctio
n, f
ulfil
men
t an
d pe
rson
al g
row
th t
hat
activ
e 1.
39 ci
tizen
ship
brin
gs, c
omm
unity
em
pow
erm
ent
can
also
hav
e w
ider
ben
efits
for
so
ciet
y. It
can
:
supp
ort
mor
e co
hesi
ve a
nd in
tegr
ated
com
mun
ities
. As
indi
vidu
als
enga
ge
with
the
ir ne
ighb
ours
, with
com
mun
ity g
roup
s an
d lo
cal d
ecis
ion
mak
ers
on
how
to
tack
le s
hare
d co
ncer
ns, t
here
is m
ore
inte
ract
ion
betw
een
peop
le o
f di
ffer
ent
back
grou
nds
and
mor
e em
phas
is o
n sh
ared
goa
ls. G
reat
er o
penn
ess
abou
t de
cisi
on m
akin
g an
d gr
eate
r in
volv
emen
t in
tho
se d
ecis
ions
can
rem
ove
perc
eptio
ns o
f in
just
ice
that
can
fue
l ext
rem
ism
help
rev
ive
civi
c so
ciet
y an
d lo
cal d
emoc
racy
as
mor
e pe
ople
bec
ome
dire
ctly
in
volv
ed in
the
thi
ngs
that
aff
ect
them
– w
heth
er it
is t
heir
loca
l
24
Popa
y, J
, Att
ree,
P, H
ornb
y, D
, Milt
on, B
, Whi
tehe
ad, M
, Fre
nch,
B, K
owar
zik,
U, S
imps
on, N
and
Po
vall,
S (2
007)
Com
mun
ity E
ngag
emen
t in
Initi
ativ
es A
ddre
ssin
g th
e W
ider
Soc
ial D
eter
min
ants
of
Hea
lth: A
Rap
id R
evie
w o
f Ev
iden
ce o
n Im
pact
, Exp
erie
nce
and
Proc
ess,
Lon
don:
Dep
artm
ent
of H
ealth
.
SQ
W (2
008)
Nei
ghbo
urho
od M
anag
emen
t Pa
thfin
ders
: Fin
al E
valu
atio
n Re
port
, Lon
don:
Com
mun
ities
an
d Lo
cal G
over
nmen
t.
Ba
rnes
, M. a
nd B
enne
t, G
. (19
97) F
rail
Bodi
es, C
oura
geou
s Vo
ices
: Old
er P
eopl
e In
fluen
cing
C
omm
unity
Car
e, H
ealth
and
Soc
ial C
are
in t
he C
omm
unity
, Vol
.6(2
), pp
.102
-111
.25
Fr
ey, B
and
Stu
tzer
, A (2
000)
Hap
pine
ss, E
cono
my
and
Inst
itutio
ns, T
he E
cono
mic
Jou
rnal
, Vol
.110
, N
o.44
6, p
p.91
8-93
8.
23
The
case
for
peo
ple
and
com
mun
ities
hav
ing
mor
e po
wer
neig
hbou
rhoo
ds, s
choo
ls, t
hing
s to
do
for
youn
g pe
ople
, or
prac
tical
ste
ps in
ta
cklin
g bi
g pr
oble
ms
like
clim
ate
chan
ge
crea
te m
echa
nism
s of
citi
zen
part
icip
atio
n (f
or e
xam
ple
syst
ems
of
acco
unta
bilit
y, r
edre
ss a
nd c
ompe
nsat
ion)
whi
ch h
elp
driv
e fo
rwar
d co
ntin
uous
im
prov
emen
ts in
the
qua
lity
and
effic
ienc
y of
pub
lic s
ervi
ces
such
as
the
NH
S,
polic
e, c
rimin
al ju
stic
e sy
stem
and
loca
l cou
ncil
serv
ices
, and
eng
age
peop
le in
de
liver
ing
succ
essf
ul o
utco
mes
it ca
n bu
ild a
str
ong
civi
l soc
iety
whe
re c
omm
itted
indi
vidu
als,
com
mun
ity
grou
ps, v
olun
tary
org
anis
atio
ns a
nd s
ocia
l ent
erpr
ises
see
k so
lutio
ns t
o so
me
of t
he d
iffic
ult
prob
lem
s fa
cing
con
tem
pora
ry s
ocie
ty, s
tren
gthe
ning
pub
lic
deba
te a
nd b
uild
ing
supp
ort
for
chan
ge
A m
ore
deta
iled
revi
ew o
f th
e be
nefit
s of
em
pow
erm
ent
is in
the
Evi
denc
e A
nnex
1.
40 of
thi
s do
cum
ent.
26
The
imp
ort
ance
of
cou
nci
lsTh
e G
over
nmen
t ha
s de
mon
stra
ted
its c
omm
itmen
t to
loca
l aut
horit
ies
by
1.41
incr
easi
ng t
he f
inan
cial
res
ourc
es a
vaila
ble
to c
ounc
ils (a
45
per
cent
incr
ease
in
real
ter
ms
in E
ngla
nd b
y 20
11) a
nd b
y cu
ttin
g th
e nu
mbe
r of
cen
tral
ly-im
pose
d pe
rfor
man
ce in
dica
tors
fro
m 1
200
to 1
98, g
ivin
g co
unci
llors
gre
ater
fre
edom
to
esta
blis
h th
eir
own
loca
l prio
ritie
s in
line
with
the
wis
hes
of t
heir
resi
dent
s.27
The
Gov
ernm
ent
and
the
Loca
l Gov
ernm
ent
Ass
ocia
tion
(LG
A) h
ave
also
sig
ned
the
1.42
Cen
tral
-Loc
al C
onco
rdat
(see
ann
ex) w
hich
ens
hrin
es t
he p
rinci
ple
of d
evol
utio
n at
th
e he
art
of t
he G
over
nmen
t’s r
elat
ions
hip
with
loca
l cou
ncils
in E
ngla
nd.
The
stan
dard
of
serv
ices
tha
t co
unci
ls d
eliv
er h
as b
een
impr
ovin
g in
rec
ent
year
s.
1.43
Loca
l aut
horit
y pe
rfor
man
ce, a
s m
easu
red
by t
he C
ompr
ehen
sive
Per
form
ance
A
sses
smen
t (C
PA) c
ondu
cted
by
the
Aud
it C
omm
issi
on, h
as im
prov
ed. I
n 20
02
ther
e w
ere
34 lo
cal a
utho
ritie
s in
the
bot
tom
tw
o ca
tego
ries,
by
2007
the
re w
ere
only
tw
o, w
ith n
one
in t
he b
otto
m c
ateg
ory.
28
26
see
ww
w.c
omm
uniti
es.g
ov.u
k/pu
blic
atio
ns/c
omm
uniti
es27
Fo
r m
ore
info
rmat
ion
see
Cre
atin
g St
rong
, Saf
e an
d Pr
ospe
rous
Com
mun
ities
(HM
G, J
uly
2008
(f
ootn
ote
4)).
28
ww
w.a
udit-
com
mis
sion
.gov
.uk/
Prod
ucts
/NA
TIO
NA
L-RE
PORT
/890
6AF8
9-01
4B-4
462-
9094
-5D
E69A
5D5C
8F/C
PATh
eHar
derT
est.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
24
But
loca
l dem
ocra
cy d
oes
not
stop
at
the
door
of
the
coun
cil.
We
wan
t to
see
1.
44 de
volu
tion
of p
ower
ext
endi
ng b
eyon
d th
e to
wn
hall
and
to t
he d
oors
tep
of e
very
ci
tizen
. As
cent
ral g
over
nmen
t de
volv
es p
ower
to
coun
cils
, so
coun
cils
sho
uld
devo
lve
to c
itize
ns.
A n
ew d
uty
to
pro
mo
te d
emo
crac
yA
s a
first
ste
p to
rec
ogni
sing
the
prin
cipl
e th
at p
oliti
cal a
ctiv
ity is
val
uabl
e,
1.45
w
e w
ill
pla
ce a
du
ty t
o p
rom
ote
dem
ocr
acy
on
loca
l au
tho
riti
es. T
his
build
s on
the
w
ork
carr
ied
out
by t
he C
ounc
illor
s C
omm
issi
on29
and
com
plem
ents
the
‘dut
y to
in
volv
e’ t
hat
we
intr
oduc
ed in
the
Loc
al G
over
nmen
t an
d Pu
blic
Invo
lvem
ent
in
Hea
lth A
ct 2
007.
This
mea
ns t
hat
loca
l aut
horit
ies
shou
ld n
o lo
nger
be
seen
as
just
uni
ts o
f lo
cal
1.46
adm
inis
trat
ion,
but
as
vibr
ant
hubs
of
loca
l dem
ocra
cy, w
ith a
sta
tuto
ry d
uty
to
prom
ote
dem
ocra
tic u
nder
stan
ding
and
par
ticip
atio
n. W
e w
ill e
mpo
wer
loca
l co
unci
ls t
o pr
esen
t th
emse
lves
as
dem
ocra
tic c
entr
es, w
ith a
new
cul
ture
whi
ch
sees
dem
ocra
tic p
oliti
cs a
s re
spec
ted,
rec
ogni
sed
and
valu
ed.
Dra
win
g on
the
bes
t ex
ampl
es w
hich
alre
ady
exis
t in
cou
ncils
, we
will
enc
oura
ge
1.47
loca
l aut
horit
ies
to t
ake
a ra
nge
of a
ctio
ns t
hat,
tog
ethe
r, w
ill a
chie
ve t
his.
The
se
coul
d in
clud
e:
bet
ter
info
rmat
ion
: cou
ncil
publ
icat
ions
and
web
site
s sh
ould
pro
vide
cle
ar
info
rmat
ion
abou
t po
litic
al c
ontr
ol, c
ounc
il m
eetin
gs, c
ounc
illor
s’ s
urge
ries
and
how
to
cont
act
both
cou
ncill
ors
and
loca
l pol
itica
l par
ties
a tw
o-w
ay p
roce
ss: u
sing
loca
l rad
io, b
logs
, pod
cast
s an
d in
tera
ctiv
e w
ebsi
tes
to im
prov
e di
alog
ue b
etw
een
coun
cillo
rs a
nd lo
cal p
eopl
e
emp
ow
erin
g y
ou
ng
peo
ple
with
a m
ore
posi
tive
expe
rienc
e of
vot
ing
thro
ugh
youn
g m
ayor
s, t
he U
K Y
outh
Par
liam
ent,
moc
k el
ectio
ns a
nd s
choo
l co
unci
ls
get
tin
g p
eop
le in
volv
ed: e
xpla
inin
g to
all
com
mun
ities
how
to
be a
co
unci
llor
or t
ake
up o
ther
civ
ic r
oles
– in
clud
ing
scho
ol g
over
nors
hips
or
heal
th b
oard
mem
bers
hip
– th
roug
h w
ebsi
tes
and
new
slet
ters
29
Com
mun
ities
and
Loc
al G
over
nmen
t (2
007)
, Rep
rese
ntin
g th
e Fu
ture
: The
Rep
ort
of t
he C
ounc
illor
s C
omm
issi
on, L
ondo
n: C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent.
25
The
case
for
peo
ple
and
com
mun
ities
hav
ing
mor
e po
wer
pra
ctic
al s
up
po
rt f
or
cou
nci
llors
, inc
ludi
ng a
llow
ing
coun
cillo
rs t
o ho
ld
surg
erie
s on
cou
ncil
prem
ises
, and
allo
win
g al
l pol
itica
l par
ties
to h
ire c
ounc
il pr
emis
es f
or m
eetin
gs a
nd e
vent
s
trai
nin
g f
ron
t-lin
e st
aff
so t
hat
they
can
ans
wer
sim
ple
ques
tions
fro
m t
he
publ
ic a
bout
the
loca
l dem
ocra
tic s
yste
m. P
eopl
e lik
e ca
ll ce
ntre
sta
ff, c
ounc
il ta
x, h
ousi
ng a
nd p
lann
ing
offic
ers
shou
ld k
now
whi
ch p
oliti
cal p
arty
con
trol
s th
e co
unci
l, th
e da
te o
f th
e ne
xt e
lect
ions
, how
to
regi
ster
and
whe
re t
o vo
te
pro
mo
tin
g d
emo
crac
y: c
ounc
ils c
ould
invo
lve
staf
f or
for
mer
cou
ncill
ors
in
prom
otin
g lo
cal d
emoc
racy
thr
ough
pro
gram
mes
suc
h as
‘Civ
ic C
ham
pion
s’ o
r ‘D
emoc
racy
Adv
ocat
es’.
This
cou
ld in
clud
e:
– ex
-cou
ncill
ors
beco
min
g m
ento
rs f
or s
ervi
ng c
ounc
illor
s
– co
unci
llors
wor
king
with
loca
l sch
ools
, inc
ludi
ng in
itiat
ing
visi
ts t
o ex
plai
n th
eir
role
and
to
supp
ort
activ
e ci
tizen
ship
edu
catio
n
– m
akin
g a
posi
tive
pres
enta
tion
to lo
cal v
olun
teer
gro
ups
or b
oard
s ab
out
gove
rnan
ce r
oles
and
how
to
appl
y
– pr
omot
ing
the
role
of
the
coun
cil a
nd c
ounc
illor
to
com
mun
ity a
nd
volu
ntar
y gr
oups
– de
velo
ping
link
s w
ith t
own
and
paris
h co
unci
ls a
nd s
uppo
rtin
g de
moc
racy
ac
tiviti
es
targ
etin
g: c
o-or
dina
ted
targ
etin
g of
gro
ups
not
wel
l rep
rese
nted
am
ong
coun
cillo
rs (w
omen
, you
ng p
eopl
e, p
eopl
e of
wor
king
age
, peo
ple
from
bla
ck
and
min
ority
eth
nic
com
mun
ities
) to
expl
ain
the
role
, tim
e co
mm
itmen
t an
d su
ppor
t av
aila
ble
to h
elp
them
tak
e up
civ
ic r
oles
thir
d s
ecto
r: w
orki
ng w
ith t
hird
sec
tor
orga
nisa
tions
to
ensu
re t
hat
activ
e ci
tizen
s in
com
mun
ity a
nd v
olun
tary
gro
ups
know
abo
ut t
he o
ppor
tuni
ties
to
take
up
civi
c ro
les
liais
ing
wit
h lo
cal e
mp
loye
rs t
o en
cour
age
supp
ort
for
staf
f m
embe
rs w
ho
have
tak
en o
n a
civi
c go
vern
ance
rol
e
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
26
We
shal
l als
o en
cour
age
loca
l aut
horit
ies
to d
o m
ore
to e
ncou
rage
vot
ing
1.48
30
th
roug
h:
posi
tive
cam
paig
ns t
o en
cour
age
vote
r re
gist
ratio
n an
d vo
ting,
esp
ecia
lly w
ith
youn
g pe
ople
sche
mes
whi
ch r
ecog
nise
peo
ple
who
hav
e tu
rned
out
on
polli
ng d
ay, f
or
exam
ple
ever
y vo
ter
gett
ing
an ‘I
’ve
Vote
d’ s
ticke
r at
the
bal
lot
box
30
We
will
enc
oura
ge lo
cal a
utho
ritie
s to
bui
ld o
n th
e w
ork
they
are
doi
ng t
o m
eet
sect
ion
69 o
f th
e El
ecto
ral A
dmin
istr
atio
n A
ct 2
006.
27
The
case
for
peo
ple
and
com
mun
ities
hav
ing
mor
e po
wer
Sou
thw
ark
Act
ive
Cit
izen
s H
ub
Sout
hwar
k Vo
lunt
eer
Cen
tre
is a
cha
rity
that
aim
s to
enh
ance
the
com
mun
ity in
So
uthw
ark
thro
ugh
prom
otin
g, s
uppo
rtin
g an
d de
velo
ping
vol
unte
erin
g an
d ac
tive
citiz
ensh
ip. I
t ha
s be
en e
stab
lishe
d fo
r 12
yea
rs, a
nd h
as 1
8 m
embe
rs o
f st
aff.
In
2006
the
y en
able
d 6,
500
peop
le t
o ge
t in
volv
ed. S
ince
200
5, it
has
bee
n co
mm
issi
oned
by
Sout
hwar
k C
ounc
il to
dev
elop
and
ope
rate
an
Act
ive
Citi
zens
H
ub, w
ith o
ther
pub
lic s
ecto
r pa
rtne
rs in
the
bor
ough
.
It pr
ovid
es a
ran
ge o
f ac
tiviti
es in
clud
ing:
free
tra
inin
g on
top
ics
such
as
med
ia s
kills
, bec
omin
g a
mag
istr
ate,
eff
ectiv
e ne
twor
king
, ‘ho
w S
outh
war
k w
orks
’ and
dev
elop
ing
a pr
ojec
t
prod
ucin
g ‘H
ow t
o’ g
uide
s ex
plai
ning
the
pro
cess
for
get
ting
invo
lved
in a
fo
rmal
civ
ic r
ole
such
as
coun
cillo
r, m
agis
trat
e, s
choo
l gov
erno
r an
d so
on
prod
ucin
g gu
ides
exp
lain
ing
how
to
get
invo
lved
in o
ther
way
s su
ch a
s st
artin
g a
cam
paig
n or
influ
enci
ng a
pla
nnin
g pr
opos
al
rais
ing
the
prof
ile o
f ac
tive
citiz
ens
and
volu
ntee
ring
thro
ugh
exhi
bitio
n st
alls
, co
nfer
ence
s an
d ot
her
even
ts
orga
nisi
ng a
Sou
thw
ark
Star
s ev
ent
to
cele
brat
e pe
ople
act
ive
in t
heir
com
mun
ities
thr
ough
aw
ards
suc
h as
A
ctiv
e C
itize
n of
the
Yea
r
supp
ortin
g re
side
nt m
embe
rs o
n th
e Lo
cal S
trat
egic
Par
tner
ship
supp
ortin
g co
mm
unity
-of-
inte
rest
for
ums,
in p
artn
ersh
ip w
ith t
he c
ounc
il
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
28
Exte
nd
ing
th
e ‘D
uty
to
Invo
lve’
We
will
1.
49
exte
nd
th
e ‘d
uty
to
invo
lve’
to
ad
dit
ion
al a
gen
cies
an
d b
od
ies
acro
ss E
ng
lan
d. T
he ‘d
uty
to in
volv
e’, w
hich
com
es in
to e
ffec
t in
Apr
il 20
09,
curr
ently
app
lies
mai
nly
to lo
cal a
utho
ritie
s. It
req
uire
s na
med
bod
ies
to t
ake
appr
opria
te s
teps
to
invo
lve
peop
le in
dec
isio
ns, p
olic
ies
and
serv
ices
tha
t m
ay
affe
ct t
hem
or
be o
f in
tere
st t
o th
em.
Belo
w a
re t
he a
dditi
onal
org
anis
atio
ns t
o be
cov
ered
by
the
duty
to
invo
lve:
1.50
the
Art
s C
ounc
il
Chi
ef O
ffic
er o
f Po
lice
and
Polic
e A
utho
ritie
s
Engl
ish
Her
itage
The
Envi
ronm
ent
Age
ncy
The
Hea
lth &
Saf
ety
Exec
utiv
e
The
Hom
es a
nd C
omm
uniti
es A
genc
y31
JobC
entr
e Pl
us
Prob
atio
n Tr
usts
and
oth
er p
rovi
ders
of
prob
atio
n se
rvic
es
The
Mus
eum
s, L
ibra
ries
and
Arc
hive
s C
ounc
il
Nat
ural
Eng
land
Regi
onal
Dev
elop
men
t A
genc
ies
Spor
t En
glan
d
Yout
h O
ffen
ding
Tea
ms
NH
S bo
dies
are
und
er a
com
para
ble
duty
to
invo
lve.
Sta
tuto
ry g
uida
nce
to
1.51
acco
mpa
ny t
hese
pro
visi
ons
will
be
issu
ed s
hort
ly.32
31
The
esta
blis
hmen
t of
the
Hom
es a
nd C
omm
uniti
es A
genc
y is
sub
ject
to
Parli
amen
tary
app
rova
l. Th
e A
genc
y w
ill b
e cr
eate
d by
the
Hou
sing
and
Reg
ener
atio
n Bi
ll w
hich
has
not
, at
the
time
of
publ
icat
ion,
rec
eive
d Ro
yal A
ssen
t.32
N
HS
Trus
ts, N
HS
Foun
datio
n Tr
usts
and
Prim
ary
Car
e Tr
usts
. For
det
ails
see
sec
tion
242
of t
he N
atio
nal
Hea
lth S
ervi
ce A
ct 2
006,
am
ende
d by
sec
tion
233
of t
he L
ocal
Gov
ernm
ent
and
Publ
ic In
volv
emen
t in
H
ealth
Act
200
7.
29
The
case
for
peo
ple
and
com
mun
ities
hav
ing
mor
e po
wer
This
rep
rese
nts
a m
ajor
incr
ease
in c
itize
n po
wer
acr
oss
orga
nisa
tions
with
a h
uge
1.52
influ
ence
on
peop
les’
live
s.
We
also
wan
t to
mak
e su
re t
hat
peop
le a
re n
ot b
omba
rded
with
a r
ange
of
1.53
cons
ulta
tion
requ
ests
. We
thin
k th
at p
ublic
bod
ies
shou
ld, w
here
app
ropr
iate
, joi
n up
with
oth
er o
rgan
isat
ions
to
enga
ge p
eopl
e. W
e w
ill w
ork
with
loca
l bod
ies
unde
r th
e ‘d
uty
to in
volv
e’ t
o id
entif
y w
ays
to s
trea
mlin
e co
nsu
ltat
ion
an
d
eng
agem
ent.
Loc
al S
trat
egic
Par
tner
ship
s (L
SPs)
hav
e an
impo
rtan
t ro
le h
ere.
Emp
ow
erin
g t
he
wo
rkfo
rce
Ever
yone
wor
king
for
the
pub
lic s
ecto
r pl
ays
a ro
le in
em
pow
erin
g ci
tizen
s an
d 1.
54 co
mm
uniti
es. W
e w
ill c
reat
e a
new
Em
po
wer
ing
th
e Fr
on
tlin
e Ta
skfo
rce,
tha
t w
ill in
clud
e a
wid
e ra
nge
of s
take
hold
ers
from
acr
oss
loca
l gov
ernm
ent,
pub
lic
serv
ices
, sta
ff g
roup
s, t
rade
uni
ons,
thi
rd s
ecto
r or
gani
satio
ns a
nd s
ervi
ce u
sers
th
emse
lves
. The
tas
kfor
ce w
ill lo
ok a
t th
e ro
le o
f th
e pu
blic
ser
vice
wor
kfor
ce in
em
pow
erin
g us
ers
and
resi
dent
s an
d ho
w t
he f
ront
line
can
resp
ond
to a
mor
e em
pow
ered
pub
lic. I
t w
ill c
onsi
der,
in p
artic
ular
, the
rel
atio
nshi
ps b
etw
een
loca
l pu
blic
ser
vice
s an
d th
e m
ost
vuln
erab
le g
roup
s in
soc
iety
. We
will
ann
ounc
e m
ore
deta
il th
is a
utum
n, a
nd w
ould
exp
ect
the
task
forc
e to
run
unt
il au
tum
n 20
10.
The
Emp
ow
erm
ent
Fun
dM
any
thou
sand
s of
1.
55
thir
d s
ecto
r or
gani
satio
ns a
lread
y co
ntrib
ute
to t
he a
ims
of
this
Whi
te P
aper
in a
way
tha
t no
one
els
e ca
n. W
hile
it is
not
our
rol
e to
sup
port
th
em a
ll, a
long
side
thi
s W
hite
Pap
er w
e ar
e co
nsul
ting
on a
dra
ft p
rosp
ectu
s fo
r an
‘Em
pow
erm
ent
Fund
’, of
at
leas
t £7
.5m
, to
be la
unch
ed la
ter
this
yea
r. Th
is
fund
, whi
ch r
epla
ces
the
prop
osed
Str
ateg
ic P
artn
ers
Prog
ram
me,
will
pro
vide
su
ppor
t fo
r ex
istin
g na
tiona
l thi
rd s
ecto
r or
gani
satio
ns o
pera
ting
acro
ss E
ngla
nd
whi
ch a
re h
elpi
ng lo
cal c
omm
uniti
es t
urn
key
prop
osal
s in
to p
ract
ical
act
ion
on
the
grou
nd in
are
as s
uch
as c
omm
unity
lead
ersh
ip, i
nvol
vem
ent
in p
lann
ing
and
soci
al e
nter
pris
e.
Sco
pe
and
co
nsu
ltat
ion
On
5 M
arch
200
8 C
omm
uniti
es S
ecre
tary
Haz
el B
lear
s an
noun
ced
her
plan
s to
1.
56 de
velo
p th
is W
hite
Pap
er. I
n de
velo
ping
the
doc
umen
t w
e sp
oke
to a
wid
e ra
nge
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
30
of s
take
hold
ers
who
fed
the
ir co
mm
ents
and
sug
gest
ions
into
pol
icy
deve
lopm
ent.
For
fur
ther
det
ails
of
whi
ch s
take
hold
ers
wer
e in
volv
ed a
nd t
he
proc
ess
thro
ugh
whi
ch t
hey
wer
e in
volv
ed –
see
the
ann
ex t
o th
is d
ocum
ent.
The
polic
ies
in t
his
Whi
te P
aper
larg
ely
cove
r En
glan
d on
ly. W
here
pro
posa
ls c
over
1.
57 th
e U
nite
d K
ingd
om, t
his
is e
xplic
itly
stat
ed. W
e w
ill e
ngag
e w
ith a
ll de
volv
ed
adm
inis
trat
ions
on
impl
emen
tatio
n, is
sue
by is
sue.
Seve
n q
ues
tio
ns
on
th
e ro
ad t
o a
cit
izen
s’ d
emo
crac
ySo
me
peop
le h
ave
desc
ribed
the
opp
ortu
nitie
s fo
r co
mm
unity
eng
agem
ent
as a
1.
58 ‘la
dder
’ or
a ‘s
pect
rum
’, fr
om in
divi
dual
act
s of
goo
d ne
ighb
ourli
ness
thr
ough
to
taki
ng o
n fo
rmal
civ
ic r
espo
nsib
ility
.33 W
hile
we
valu
e th
ose
that
do
go o
n to
gr
eate
r le
vels
of
invo
lvem
ent,
we
also
kno
w t
hat
diff
eren
t pe
ople
wan
t to
get
in
volv
ed in
com
mun
ity a
ctiv
ity a
nd lo
cal d
emoc
racy
in d
iffer
ent
way
s an
d at
di
ffer
ent
stag
es o
f lif
e. W
e re
cogn
ise
and
enco
urag
e al
l typ
es o
f co
mm
unity
ac
tivity
how
ever
gre
at o
r sm
all.
We
wan
t a
syst
em w
hich
giv
es p
eopl
e a
voic
e, a
n op
port
unity
to
act
and,
if t
hey
1.59
wan
t to
sei
ze it
, rea
l pow
er t
o m
ake
a di
ffer
ence
. Thi
s W
hite
Pap
er s
eeks
to
give
an
swer
s to
sev
en q
uest
ions
tha
t a
citiz
en m
ight
rea
sona
bly
ask:
AC
TIV
E C
ITIZ
ENS
AN
D T
HE
VA
LUE
OF
VO
LUN
TEER
ING
H
ow c
an I
be a
n ac
tive
citiz
en a
nd v
olun
teer
?(s
ee C
hap
ter
2)
AC
CES
S TO
INFO
RM
ATI
ON
H
ow c
an I
find
out
info
rmat
ion
in a
way
I un
ders
tand
and
can
use
? (see
Ch
apte
r 3)
HA
VIN
G A
N IN
FLU
ENC
EH
ow d
o I h
ave
my
say
and
influ
ence
the
dec
isio
ns b
eing
mad
e on
my
beha
lf, b
oth
by e
lect
ed a
nd a
ppoi
nted
peo
ple?
(see
Ch
apte
r 4)
33
Arn
stei
n, S
. (19
69) A
Lad
der
of C
itize
n Pa
rtic
ipat
ion,
Jou
rnal
of
the
Am
eric
an In
stitu
te o
f Pl
anne
rs,
Vol.
35, N
o 4,
pp.
216
-224
31
The
case
for
peo
ple
and
com
mun
ities
hav
ing
mor
e po
wer
CH
ALL
ENG
E H
ow d
o I h
old
to a
ccou
nt t
he p
eopl
e w
ho e
xerc
ise
pow
er in
my
loca
lity?
(see
Ch
apte
r 5)
RED
RES
S H
ow d
o I g
et s
wift
and
fai
r re
dres
s w
hen
thin
gs g
o w
rong
and
mak
e su
re it
do
esn’
t ha
ppen
to
som
eone
els
e?(s
ee C
hap
ter
6)
STA
ND
ING
FO
R O
FFIC
E H
ow d
o I s
tand
for
off
ice
and
wha
t su
ppor
t sh
ould
I ge
t?(s
ee C
hap
ter
7)
OW
NER
SHIP
AN
D C
ON
TRO
L H
ow c
an m
y fr
iend
s, n
eigh
bour
s an
d I o
wn
and
run
loca
l ser
vice
s ou
rsel
ves?
(see
Ch
apte
r 8)
32
Wh
at d
iffe
ren
ce c
an I
mak
e? …
to
clim
ate
chan
ge
Man
y be
lieve
tha
t cl
imat
e ch
ange
is t
he s
ingl
e m
ost
impo
rtan
t ch
alle
nge
that
we
face
to
day.
And
sin
ce a
roun
d 40
per
cen
t of
em
issi
ons
are
a re
sult
of t
he c
hoic
es e
ach
of u
s m
ake
ever
y da
y, t
akin
g ac
tion
toge
ther
will
mak
e a
real
diff
eren
ce. S
o w
hat
can
you
do?
Ho
w c
an I
get
mo
re a
ctiv
e?
I can
wor
k w
ith n
eigh
bour
s to
sha
re t
ips
on e
nerg
y sa
ving
I can
get
invo
lved
with
my
loca
l tow
n or
par
ish
coun
cil i
n ca
rryi
ng o
ut s
mal
l sca
le
sust
aina
ble
ener
gy p
roje
cts
I can
join
the
Gre
en S
tree
ts c
ompe
titio
n th
at w
ill b
e la
unch
ed la
ter
this
yea
r by
the
En
ergy
Sav
ing
Trus
t
I can
cam
paig
n th
roug
h lo
cal a
nd n
atio
nal g
roup
s on
clim
ate
chan
ge is
sues
Ho
w c
an I
acce
ss in
form
atio
n?
I can
fin
d ou
t m
y C
arbo
n Fo
otpr
int
usin
g th
e on
line
Act
on
CO
2 C
arbo
n C
alcu
lato
r at
ww
w.a
cton
co2.
dire
ct.g
ov.u
k or
cal
l the
Act
on
CO
2 he
lplin
e on
080
0 51
2 01
2
I can
fin
d ou
t ho
w m
uch
carb
on a
pro
duct
use
s to
hel
p m
e m
ake
low
car
bon
shop
ping
dec
isio
ns b
y lo
okin
g ou
t fo
r th
e ne
w c
arbo
n la
bels
dev
elop
ed b
y G
over
nmen
t th
roug
h th
e C
arbo
n Tr
ust
I can
fin
d ou
t w
heth
er m
y co
unci
l has
sig
ned
the
Not
tingh
am D
ecla
ratio
n on
C
limat
e C
hang
e an
d is
tak
ing
actio
n to
red
uce
clim
ate
chan
ge b
y ca
lling
my
loca
l co
unci
l or
chec
king
onl
ine34
I can
ask
my
empl
oyer
whe
ther
the
y ar
e re
port
ing
Car
bon
Emis
sion
s to
the
Car
bon
Dis
clos
ure
Proj
ect35
Ho
w c
an I
hav
e an
infl
uen
ce?
I can
get
invo
lved
in s
ettin
g pr
iorit
ies
in m
y ar
ea. I
can
ask
my
coun
cillo
r to
set
so
met
hing
up
or p
rom
pt a
pet
ition
to
ensu
re t
here
’s a
prop
er d
ebat
e on
clim
ate
chan
ge
I can
get
invo
lved
in p
artic
ipat
ory
budg
etin
g sc
hem
es w
here
the
y ex
ist
– or
pet
ition
fo
r on
e if
they
don
‘t –
to
give
me
the
chan
ce t
o sh
ape
how
mon
ey is
spe
nt lo
cally
, fo
r ex
ampl
e on
com
mun
ity c
ompo
stin
g or
car
sha
ring
sche
mes
Ho
w c
an I
run
so
met
hin
g m
ysel
f?
I can
set
up
a so
cial
ent
erpr
ise
to a
ddre
ss c
limat
e ch
ange
loca
lly. F
or e
xam
ple,
I co
uld
take
on
an u
nder
used
cou
ncil
build
ing
and
conv
ert
it in
to a
n ec
o-fr
iend
ly c
omm
unity
ce
ntre
, or
set
up a
spe
cial
ist
recy
clin
g fir
m o
r a
loca
l foo
d co
oper
ativ
e or
I co
uld
help
re
duce
fue
l bill
s th
roug
h a
com
mun
ity o
wne
d w
indf
arm
.3435
34
ww
w.e
nerg
ysav
ingt
rust
.org
.uk/
hous
ingb
uild
ings
/loca
laut
horit
ies/
Not
tingh
amD
ecla
ratio
n35
w
ww
.cdp
roje
ct.n
et
The
peop
le w
ho d
rive
the
effo
rt t
o m
ake
the
good
so
ciet
y ar
e w
illin
g ci
tizen
s.
Thes
e pe
ople
cho
ose
to b
epa
rt o
f a
loca
l and
glo
bal
com
mun
ity w
here
peo
ple
show
con
cern
for
one
anot
her.
Peop
le c
hoos
e
to b
e w
illin
g ci
tizen
s no
t
beca
use
they
are
for
ced
from
with
out,
but
bec
ause
th
ey a
re c
ompe
lled
from
w
ithin
.
Will
ing
cit
izen
s an
d
the
mak
ing
of
the
go
od
so
ciet
y, C
om
mu
nit
y Li
nks
, U
K, J
anu
ary
2008
Ch
apte
r 2
Act
ive
citiz
ens
and
the
valu
e
of v
olun
teer
ing
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
34
Act
ive
citi
zen
s an
d t
he
valu
e o
f vo
lun
teer
ing
How
can
I be
an
activ
e ci
tizen
and
vol
unte
er?
Act
ive
and
ente
rpris
ing
indi
vidu
als
can
play
a c
ruci
al r
ole
in s
timul
atin
g co
mm
unity
2.
1 ac
tivity
. Man
y pe
ople
lead
ver
y bu
sy li
ves,
bal
anci
ng t
he d
eman
ds o
f w
ork,
fam
ily
and
frie
nds,
but
sim
ple
acts
of
good
nei
ghbo
urlin
ess
perf
orm
ed in
our
dai
ly li
ves
mak
e a
big
diff
eren
ce. O
ur e
very
day
cont
acts
with
eac
h ot
her
shap
e bo
th o
ur
sens
e of
com
mun
ity a
s w
ell a
s pr
ovid
ing
conc
rete
ben
efits
– f
rom
bor
row
ing
to
baby
sitt
ing
to k
eepi
ng a
n ey
e on
eac
h ot
hers
’ pro
pert
y to
look
ing
in o
n el
derly
ne
ighb
ours
. Kno
win
g th
at w
e ha
ve g
ood
neig
hbou
rs c
an h
elp
us f
eel n
ot ju
st t
hat
we
live
in a
n ar
ea, b
ut t
hat
it is
hom
e.
Ther
e ar
e al
so m
any
insp
iring
indi
vidu
als
and
com
mun
ity g
roup
s w
ho h
ave
take
n 2.
2 co
llect
ive
actio
n to
brin
g ab
out
chan
ge, f
or e
xam
ple,
by
fund
rais
ing
thro
ugh
chur
ch a
nd s
choo
l fet
es o
r by
sta
rtin
g a
com
mun
ity e
nter
pris
e. O
ther
s ha
ve f
ough
t fo
r is
sues
of
conc
ern
to t
heir
loca
l com
mun
ity b
y ca
mpa
igni
ng, t
urni
ng a
roun
d de
mor
alis
ed e
stat
es a
nd h
elpi
ng t
o pr
even
t cr
ime
and
anti-
soci
al b
ehav
iour
.
Brita
in h
as a
str
ong
trad
ition
of
volu
ntar
y an
d co
mm
unity
act
ivity
. A m
yria
d of
2.
3 vo
lunt
ary
orga
nisa
tions
enr
ich
Briti
sh s
ocie
ty: t
he R
ed C
ross
, Oxf
am, W
omen
’s Ro
yal V
olun
tary
Ser
vice
(WRV
S), W
omen
’s In
stitu
te, R
oyal
Nat
iona
l Life
boat
In
stitu
tion
(RN
LI),
Nat
iona
l Tru
st, R
oyal
Soc
iety
for
the
Pre
vent
ion
of C
ruel
ty t
o A
nim
als
(RSP
CA
). Th
ere
are
thou
sand
s of
oth
er g
roup
s su
ch a
s tr
ade
unio
ns,
cham
bers
of
com
mer
ce, f
aith
gro
ups
and
polit
ical
par
ties.
How
ever
, tho
se w
ho w
ant
to a
ct f
or c
hang
e ca
n fa
ce n
umer
ous
obst
acle
s. T
his
is
2.4
part
icul
arly
the
cas
e in
are
as o
f m
ultip
le d
isad
vant
age
whe
re la
ck o
f w
ork,
mon
ey,
mob
ility
or
educ
atio
n ca
n al
l inh
ibit
peop
le f
rom
bei
ng m
ore
activ
e in
the
ir co
mm
uniti
es.
Thos
e w
ho w
ant
to e
ngag
e in
com
mun
ity a
ctiv
ity c
an s
omet
imes
lack
mee
ting
2.5
plac
es, a
ppro
pria
te f
undi
ng o
r pr
actic
al h
elp
from
oth
ers
who
kno
w t
he r
opes
. A
lack
of
loca
l com
mun
ity g
roup
s in
a n
eigh
bour
hood
will
mak
e it
diff
icul
t fo
r
Ch
apte
r 2
35
Act
ive
citiz
ens
and
the
valu
e of
vol
unte
erin
g
peop
le t
o ge
t st
arte
d. Y
et, s
uch
disa
dvan
tage
s an
d ob
stac
les
mak
e co
mm
unity
ac
tivity
all
the
mor
e ne
cess
ary.
We
wan
t to
mak
e it
easi
er t
o be
invo
lved
in v
olun
tary
and
com
mun
ity a
ctiv
ity. T
his
2.6
chap
ter
sets
out
som
e w
ays
in w
hich
gov
ernm
ent
can
and
will
enc
oura
ge t
his.
Fam
ily c
risi
s le
d D
oro
thy
to h
er G
oo
d N
eig
hb
ou
rs
Dor
othy
Pag
e fo
und
the
Shot
ley
and
Erw
arto
n G
ood
Nei
ghbo
ur S
chem
e in
Suf
folk
to
be
inva
luab
le w
hen
one
of h
er s
ons
was
rus
hed
to h
ospi
tal w
ith a
life
-th
reat
enin
g ill
ness
. 82
year
-old
Dor
othy
, liv
ing
alon
e in
an
isol
ated
rur
al a
rea
then
ha
d tw
o ne
w p
robl
ems.
She
had
to lo
ok a
fter
her
son
’s tw
o bo
iste
rous
col
lie d
ogs
and
try
to v
isit
her
son
regu
larly
at
Ipsw
ich
hosp
ital.
A r
ound
trip
by
taxi
cos
t £2
5.
Dor
othy
tur
ned
to a
loca
l Goo
d N
eigh
bour
s Sc
hem
e an
d w
as s
oon
able
to
visi
t he
r so
n,
payi
ng v
olun
teer
driv
ers
just
£10
a t
rip f
or
petr
ol. A
rot
a of
vol
unte
ers
took
tur
ns t
o ta
ke t
he d
ogs
for
a w
alk
each
day
.
“I ju
st d
on’t
kno
w w
hat
I wou
ld h
ave
done
w
ithou
t th
e G
ood
Nei
ghbo
ur S
chem
e,”
said
D
orot
hy. “
They
are
all
nice
peo
ple,
eve
ry
one
of t
hem
tha
t’s c
ome
to h
elp
me.
The
y ca
me
to w
alk
the
dogs
com
e ra
in o
r ha
il,
and
they
alw
ays
took
the
m f
or a
n ho
ur
wha
teve
r th
e w
eath
er.”
Sche
me
chai
rman
Ton
y Ro
bert
s cl
eane
d he
r w
indo
ws
and
volu
ntee
r Ro
n Pa
rr g
ot a
br
oken
bed
wel
ded
by h
is s
on.
ww
w.s
uffo
lkac
re.o
rg.u
k
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
36
Vo
lun
teer
ing
Vo
lun
teer
ing
2.7
can
be
defin
ed a
s ‘a
ny a
ctiv
ity w
hich
invo
lves
spe
ndin
g tim
e,
unpa
id, d
oing
som
ethi
ng w
hich
aim
s to
ben
efit
som
eone
(ind
ivid
uals
or
grou
ps)
othe
r th
an o
r in
add
ition
to
clos
e re
lativ
es, o
r be
nefit
the
env
ironm
ent’
.36
The
Gov
ernm
ent
plac
es h
uge
valu
e on
2.
8 vo
lun
teer
ing
. In
July
200
7, t
he P
rime
Min
iste
r cr
eate
d th
e C
ounc
il fo
r So
cial
Act
ion,
to
supp
ort
the
effo
rts
of a
ll th
ose
striv
ing
for
a ch
ange
in o
ur s
ocie
ty. T
he G
over
nmen
t al
so e
stab
lishe
d th
e v
char
ity
in M
ay 2
006
to e
ncou
rage
you
ng v
olun
teer
s, w
ith £
75m
to
desi
gn a
nd
com
mis
sion
a n
ew p
rogr
amm
e ca
lled
vinv
olve
d, t
o en
gage
500
,000
mor
e yo
ung
volu
ntee
rs in
Eng
land
ove
r th
e ne
xt t
hree
yea
rs.
And
in J
une
2007
the
Gov
ernm
ent
appo
inte
d Ba
rone
ss J
ulia
Neu
berg
er t
o th
e 2.
9 ro
le o
f G
over
nmen
t C
ham
pion
for
Vol
unte
erin
g. S
he s
aid
in a
rep
ort
in M
arch
20
08, “
Volu
ntee
ring
can
crea
te a
virt
uous
circ
le, i
mpr
ovin
g le
vels
of
wel
l bei
ng f
or
volu
ntee
rs, p
rofe
ssio
nal c
olle
ague
s an
d m
ost
impo
rtan
tly t
he p
eopl
e th
at u
se t
he
serv
ices
”.37
Bar
ones
s N
eube
rger
has
ann
ounc
ed t
hat
her
next
rep
ort,
due
in
autu
mn
2008
, will
be
on v
olun
teer
ing
acro
ss t
he C
rimin
al J
ustic
e Sy
stem
.
In D
ecem
ber
2007
, Bar
ones
s Sa
lly M
orga
n le
d an
inde
pend
ent
cros
s-pa
rty
pane
l 2.
10 w
hich
sup
port
ed T
he S
cout
Ass
ocia
tion
to u
nder
take
an
inqu
iry in
to y
oung
adu
lt vo
lunt
eerin
g in
the
UK
. She
rec
ogni
sed,
in h
er r
epor
t in
Jun
e 20
08, t
hat
volu
ntee
ring
is a
n ex
celle
nt w
ay f
or y
oung
adu
lts t
o de
velo
p tr
ansf
erab
le s
kills
and
re
com
men
ded
ther
e w
as g
reat
er f
lexi
bilit
y by
gov
ernm
ent,
bus
ines
s an
d ac
adem
ia
to u
nloc
k th
is p
oten
tial a
nd s
uppo
rt v
olun
teer
ing
as a
rou
te in
to w
ork.
38
Toda
y ne
arly
thr
ee-q
uart
ers
of p
eopl
e ar
e ac
tive
in a
ran
ge o
f vo
lunt
ary
activ
ities
, 2.
11 fr
om r
aisi
ng m
oney
, to
serv
ing
on c
omm
ittee
s, t
o vi
sitin
g vu
lner
able
peo
ple,
to
cam
paig
ning
for
cha
nge.
39 In
the
UK
, the
ove
r-60
s co
ntrib
ute
no f
ewer
tha
n 18
mill
ion
hour
s pe
r w
eek,
or
appr
oxim
atel
y 80
0 m
illio
n ho
urs
per
year
in u
npai
d w
ork.
The
ir w
ork
is w
orth
ove
r £5
bn e
ach
year
.40
36
Com
mis
sion
on
the
Futu
re o
f Vo
lunt
eerin
g w
ww
.vol
com
m.o
rg.u
k37
N
eube
rger
, J (2
008)
Vol
unte
erin
g in
the
Pub
lic S
ervi
ces:
hea
lth a
nd s
ocia
l car
e Lo
ndon
: Cab
inet
Off
ice.
38
The
Mor
gan
Inqu
iry w
ww
.mor
gani
nqui
ry.o
rg.u
k39
C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
(200
8) C
itize
nshi
p Su
rvey
: Apr
il-D
ecem
ber
2007
, Eng
land
and
W
ales
, Lon
don:
Com
mun
ities
and
Loc
al G
over
nmen
t40
H
arpe
r, S.
(200
7) T
he F
utur
e of
Ret
irem
ent,
HSB
C.
37
Act
ive
citiz
ens
and
the
valu
e of
vol
unte
erin
g
Volu
ntee
ring
can
also
be
a m
eans
for
peo
ple
from
diff
eren
t ag
es a
nd b
ackg
roun
ds
2.12
to c
ome
toge
ther
. Diff
eren
t ge
nera
tions
are
bec
omin
g di
scon
nect
ed f
rom
eac
h ot
her,
with
cha
ngin
g fa
mily
pat
tern
s an
d liv
ing
arra
ngem
ents
. The
se is
sues
will
be
the
mai
n th
eme
of t
his
year
’s U
K O
lder
Peo
ple’
s D
ay o
n 1
Oct
ober
200
8. T
he
Dep
artm
ent
for
Chi
ldre
n, S
choo
ls a
nd F
amili
es’ T
ime
to T
alk
cons
ulta
tion
foun
d th
at y
oung
and
old
peo
ple
wan
ted
to g
et t
oget
her
mor
e. M
inis
ters
acr
oss
Gov
ernm
ent
have
bee
n co
nsid
erin
g ho
w t
he G
over
nmen
t ca
n su
ppor
t m
ore
inte
rgen
erat
iona
l act
ivity
to
take
pla
ce a
nd w
ill r
epor
t to
the
Prim
e M
inis
ter
in
sum
mer
200
8.
Vo
lun
teer
ing
, lea
rnin
g a
nd
wo
rkVo
lunt
ary
activ
ity c
an p
lay
an im
port
ant
role
in h
elpi
ng p
eopl
e w
ho a
re n
ot
2.13
wor
king
to
keep
in t
ouch
with
the
labo
ur m
arke
t an
d to
obt
ain
skill
s an
d ex
perie
nce
that
may
hel
p th
em in
to w
ork.
The
Dep
artm
ent
for
Wor
k an
d Pe
nsio
ns (D
WP)
and
the
Ass
ocia
tion
of C
hief
2.
14 Ex
ecut
ives
of
Volu
ntar
y O
rgan
isat
ions
(AC
EVO
) hav
e la
unch
ed a
tas
kfor
ce t
o ex
plor
e th
e ro
le o
f th
e th
ird s
ecto
r in
wel
fare
-to-
wor
k re
form
.
DW
P ar
e al
so w
orki
ng c
lose
ly w
ith t
he C
reat
e C
onso
rtiu
m t
o lo
ok a
t al
low
ing
2.15
com
mun
ity o
rgan
isat
ions
to
pay
peop
le t
o do
wor
k th
at s
tren
gthe
ns t
heir
com
mun
ities
with
out
it af
fect
ing
thei
r be
nefit
s. T
he C
reat
e C
onso
rtiu
m, D
WP
and
Com
mun
ities
and
Loc
al G
over
nmen
t ar
e ai
min
g to
pilo
t th
is ‘C
om
mu
nit
y A
llow
ance
’. D
WP
are
also
rev
iew
ing
trai
ning
and
ope
ratio
nal g
uida
nce
for
thei
r st
aff
in J
obC
entr
es t
o en
sure
tha
t pe
ople
are
abl
e to
tak
e up
vol
unte
erin
g op
port
uniti
es.
The
Gov
ernm
ent
wan
ts e
very
one
to b
e ab
le t
o vo
lunt
eer.
Volu
ntee
ring
For
All
is a
2.
16 th
ree-
year
£3m
cam
paig
n to
rai
se a
war
enes
s of
vol
unte
erin
g op
port
uniti
es a
nd
help
peo
ple
beco
me
volu
ntee
rs. I
t ha
s he
lped
dis
able
d pe
ople
, tho
se w
ith n
o qu
alifi
catio
ns a
nd p
eopl
e fr
om d
iffer
ent
ethn
ic c
omm
uniti
es a
cces
s qu
ality
vo
lunt
eerin
g op
port
uniti
es. A
noth
er s
chem
e ca
lled
Gol
dsta
r pr
ovid
es £
5m t
o tr
ain
and
supp
ort
orga
nisa
tions
in in
volv
ing
peop
le f
rom
the
se g
roup
s as
vol
unte
ers.
The
Gov
ernm
ent,
thr
ough
the
Off
ice
of t
he T
hird
Sec
tor
(OTS
), w
ill
2.17
in
vest
a
furt
her
£2m
to
cre
ate
op
po
rtu
nit
ies
for
peo
ple
wit
h d
isab
iliti
es t
o b
eco
me
volu
nte
ers
and
vo
lun
teer
man
ager
s.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
38
Men
tori
ng
an
d b
efri
end
ing
Men
torin
g an
d be
frie
ndin
g ar
e po
pula
r fo
rms
of v
olun
teer
ing.
The
se in
clud
e 2.
18 ‘p
eer
to p
eer’
sch
ool b
uddy
ing
sche
mes
, spe
cial
ist
prog
ram
mes
con
nect
ing
peop
le
at t
imes
of
cris
is o
r tr
ansi
tion
and
onlin
e m
ento
ring
such
as
the
Hor
ses
Mou
th
web
site
cap
turin
g th
e po
wer
of
lots
of
idea
s fr
om d
iffer
ent
peop
le f
or a
soc
ial
purp
ose.
Str
ong
and
supp
ortiv
e in
divi
dual
rel
atio
nshi
ps a
re a
t th
e ce
ntre
of
ever
y su
cces
sful
com
mun
ity. S
usta
inin
g an
d de
velo
ping
‘one
to
one’
wor
k is
impo
rtan
t.
Ther
e ar
e m
any
effe
ctiv
e m
ento
ring
and
befr
iend
ing
sche
mes
in t
he U
K, o
ften
2.
19 sm
all s
cale
and
loca
l. W
e ar
e w
orki
ng c
lose
ly w
ith t
he C
ounc
il on
Soc
ial A
ctio
n an
d th
e M
ento
ring
and
Befr
iend
ing
Foun
datio
n on
way
s of
ext
endi
ng a
nd
repl
icat
ing
this
wor
k an
d d
evel
op
ing
a s
trat
egy
for
exte
nd
ing
on
e to
on
e en
gag
emen
t th
rou
gh
th
e d
eliv
ery
of
loca
l ser
vice
s.
Men
tori
ng
Yo
un
g B
lack
Men
: th
e R
EAC
H P
rog
ram
me
The
REA
CH
pro
gram
me
emer
ged
from
an
inde
pend
ent
repo
rt o
n yo
ung
blac
k m
en
and
boys
and
the
dis
crep
anci
es b
etw
een
thei
r ac
hiev
emen
t le
vels
and
tho
se o
f th
eir
whi
te c
ount
erpa
rts.
Reco
mm
enda
tions
to
gove
rnm
ent
incl
ude
impr
ovin
g th
e vi
sibi
lity
of b
lack
mal
e ro
le
mod
els
at a
nat
iona
l lev
el, c
reat
ing
bett
er li
nks
betw
een
scho
ols
and
fam
ilies
, im
prov
ing
repo
rtin
g of
rac
e eq
ualit
y in
sch
ools
, and
look
ing
at h
ow g
over
nmen
t ca
n su
ppor
t vo
lunt
ary
and
com
mun
ity o
rgan
isat
ions
to
shar
e ex
pert
ise.
C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
is s
uppo
rtin
g th
is p
rogr
amm
e of
wor
k.
Com
mun
ities
and
Loc
al G
over
nmen
t w
ill h
elp
the
com
mun
ity t
o re
crui
t at
leas
t 20
bl
ack
mal
e ro
le m
odel
s as
par
t of
a r
ole
mod
ellin
g pr
ojec
t. T
he in
volv
emen
t of
yo
ung
blac
k m
en w
ill b
e ke
y in
sel
ectin
g ca
ndid
ates
. The
wor
k is
des
igne
d to
bui
ld
a gr
oup
of n
atio
nal f
igur
es, w
ho h
ave
been
suc
cess
ful i
n th
eir
field
and
who
are
ab
le t
o de
mon
stra
te a
chie
vem
ent
and
insp
ire a
nd m
otiv
ate
youn
g bl
ack
men
.
Cliv
e Le
wis
, REA
CH
pan
el m
embe
r sa
id: “
I bel
ieve
the
REA
CH
rol
e m
odel
ling
prog
ram
me
offe
rs t
he o
ppor
tuni
ty t
o si
gnifi
cant
ly e
nhan
ce t
he c
omm
uniti
es’ o
ffer
to
you
ng b
lack
boy
s an
d m
en. R
esea
rch
also
sho
ws
that
the
opp
ortu
nity
cos
t of
fa
iling
to
rais
e as
pira
tions
and
att
ainm
ent
in t
his
grou
p am
ount
s to
som
e £2
4bn
over
the
nex
t 50
yea
rs”.
39
Act
ive
citiz
ens
and
the
valu
e of
vol
unte
erin
g
Cit
izen
ship
lear
nin
gA
noth
er k
ey b
arrie
r to
peo
ple
beco
min
g ac
tive
citiz
ens
is t
heir
perc
eive
d la
ck o
f 2.
20 co
nfid
ence
and
ski
lls.41
Citi
zens
hip
lear
ning
in s
choo
ls is
vita
l to
help
you
ng
peop
le d
evel
op t
he s
kills
the
y w
ill n
eed
to p
artic
ipat
e in
the
ir co
mm
uniti
es b
oth
as
youn
g pe
ople
and
in f
utur
e lif
e.
As
part
of
the
new
cur
ricul
um b
eing
tau
ght
in s
econ
dary
sch
ools
fro
m S
epte
mbe
r, 2.
21 th
e ci
tizen
ship
cur
ricul
um w
ill c
ontin
ue t
o in
clud
e pa
rtic
ipat
ion
in d
iffer
ent
kind
s of
dec
isio
n m
akin
g an
d vo
ting
and
the
role
s of
citi
zens
and
Par
liam
ent
in h
oldi
ng
thos
e in
pow
er t
o ac
coun
t. It
will
als
o pr
omot
e ta
king
soc
ial a
ctio
n. F
or p
rimar
y sc
hool
s, S
ir Jim
Ros
e, f
orm
er D
eput
y C
hief
Insp
ecto
r of
Sch
ools
, is
chai
ring
an
inde
pend
ent
revi
ew w
hich
will
be
look
ing
at t
he p
ositi
on o
f ci
tize
nsh
ip
edu
cati
on
as
part
of
the
wid
er r
evie
w o
f th
e w
hole
cur
ricul
um. A
n in
terim
rep
ort
is d
ue in
Oct
ober
200
8 an
d th
e fu
ll re
port
in M
arch
200
9.
Citi
zens
hip
lear
ning
is a
lso
impo
rtan
t fo
r ad
ults
. Som
e pe
ople
wan
t to
kno
w m
ore
2.22
abou
t ho
w lo
cal s
ervi
ces
are
man
aged
and
loca
l dem
ocra
cy o
pera
tes.
Som
e pe
ople
nee
d su
ppor
t an
d en
cour
agem
ent
to h
ave
the
conf
iden
ce t
o sp
eak
up a
nd
get
invo
lved
. We
will
sup
port
a T
ake
Part
loca
l pat
hfi
nd
er p
rog
ram
me,
of
ferin
g in
form
atio
n an
d tr
aini
ng o
n ho
w t
o be
an
activ
e ci
tizen
. It
will
bui
ld o
n th
e ex
istin
g Ta
ke P
art
netw
ork.
Co
mm
un
ity
lead
ersh
ipFo
r co
mm
uniti
es t
o fe
el e
mpo
wer
ed t
hey
need
lead
ers
they
tru
st w
ho u
nder
stan
d 2.
23 th
em a
nd r
efle
ct t
heir
mak
eup.
But
in m
any
plac
es p
eopl
e fr
om c
erta
in
com
mun
ities
fee
l the
y la
ck p
athw
ays
into
pow
er. T
hat
is w
hy it
is im
port
ant
to
help
you
ng p
eopl
e fr
om d
iver
se b
ackg
roun
ds t
o be
com
e ef
fect
ive
lead
ers
whe
ther
in
the
pub
lic, p
rivat
e or
the
thi
rd s
ecto
r. Im
port
ant
wor
k ha
s be
en d
one
by
orga
nisa
tions
incl
udin
g th
e Pr
ince
s Tr
ust
and
Win
dsor
Fel
low
ship
and
the
re a
re
inno
vativ
e ne
w p
rogr
amm
es s
uch
as t
he Y
oung
Fou
ndat
ion’
s U
pris
ing
Lead
ersh
ip
prog
ram
me.
Thi
s is
sup
port
ing
and
trai
ning
a n
ew g
ener
atio
n of
19-
25 y
ear
olds
to
pla
y a
grea
ter
role
in p
oliti
cs a
nd p
ublic
dec
isio
n-m
akin
g an
d to
tak
e up
po
sitio
ns o
f po
wer
. We
will
en
cou
rag
e an
d s
up
po
rt in
no
vati
ve c
om
mu
nit
y le
ader
ship
pro
gra
mm
es, i
nclu
ding
pro
vidi
ng f
undi
ng t
hrou
gh t
he n
ew
Empo
wer
men
t Fu
nd.
41
See
page
48
of D
alzi
el, D
, Hew
itt, E
, and
Eva
ns, L
,(200
7) M
otiv
atio
ns a
nd B
arrie
rs t
o C
itize
n G
over
nanc
e, L
ondo
n: C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
40
Mir
iam
gai
ns
the
con
fid
ence
to
sp
eak
up
as
a ca
rer
Miri
am h
ad b
een
feel
ing
very
isol
ated
as
she
car
ed f
or h
er 1
6-ye
ar-o
ld
seve
rely
aut
istic
son
.
Aft
er a
Spe
akin
g U
p co
urse
in D
evon
sh
e no
w d
eliv
ers
regu
lar
talk
s on
au
tism
and
dis
abili
ty a
war
enes
s to
lo
cal o
rgan
isat
ions
, inc
ludi
ng t
he
Dev
on a
nd C
ornw
all P
olic
e.
“I h
ave
been
tre
men
dous
ly
enco
urag
ed b
y th
e in
tere
st t
hat
my
talk
s ge
nera
te,”
she
sai
d. “
I ow
e a
lot
to t
he S
peak
ing
Up
cour
se. W
ithou
t it,
I ce
rtai
nly
wou
ldn’
t ha
ve h
ad t
he
conf
iden
ce t
o be
com
e a
trai
ner.”
Cur
rent
ly a
roun
d 40
peo
ple
are
trai
ning
soc
ial s
ervi
ces
staf
f to
resp
ond
bett
er t
o ca
rers
’ nee
ds, o
ther
s ar
e tr
aini
ng s
ocia
l wor
kers
at
the
Uni
vers
ity o
f Pl
ymou
th, o
r ar
e pa
rt o
f lo
cal h
ealth
and
soc
ial c
are
foru
ms
and
initi
ativ
es.
The
cour
ses
are
orga
nise
d by
Tak
e Pa
rt in
the
Sou
th W
est,
a p
artn
ersh
ip le
d by
Exe
ter
Cou
ncil
for
Volu
ntar
y Se
rvic
e, w
hich
use
s th
e co
urse
s to
enc
oura
ge u
sers
of
heal
th
and
soci
al c
are
serv
ices
and
car
ers
to s
ay w
hat
they
fee
l abo
ut t
he s
ervi
ces
prov
ided
fo
r th
em.
ww
w.e
xete
rcvs
.org
.uk
Co
mm
un
ity
dev
elo
pm
ent
Com
mun
ity d
evel
opm
ent
seek
s to
em
pow
er in
divi
dual
s an
d gr
oups
of
peop
le b
y 2.
24 pr
ovid
ing
them
with
the
ski
lls t
hey
need
to
effe
ct c
hang
e in
the
ir ow
n co
mm
uniti
es. W
e su
ppor
t th
e ro
le o
f co
mm
unity
dev
elop
men
t w
orke
rs a
s a
cata
lyst
for
act
ive
citiz
ensh
ip. H
owev
er t
here
are
too
few
spe
cial
ist
com
mun
ity
deve
lopm
ent
wor
kers
to
carr
y ou
t th
is w
ork
on t
he s
cale
nee
ded.
We
are
ther
efor
e ke
en t
o su
ppor
t lo
cal a
utho
ritie
s an
d Lo
cal S
trat
egic
Par
tner
ship
s (L
SPs)
w
ho w
ant
to p
riorit
ise
com
mun
ity d
evel
opm
ent,
by
enab
ling
othe
r fr
ont-
line
wor
kers
to
do m
ore
com
mun
ity b
uild
ing.
Incr
easi
ngly,
wor
king
with
com
mun
ities
41
Act
ive
citiz
ens
and
the
valu
e of
vol
unte
erin
g
will
be
part
of
the
day
job
for
man
y se
rvic
e pr
ovid
ers
who
rec
ogni
se t
hat
serv
ices
an
d ou
tcom
es –
ran
ging
fro
m r
ecyc
ling
to e
duca
tion,
fro
m s
tree
t m
aint
enan
ce t
o so
cial
car
e –
can
be b
ette
r w
hen
resi
dent
s sh
are
aim
s an
d ar
e ac
tivel
y in
volv
ed.
We
will
:2.
25
wor
k w
ith t
he C
omm
unity
Dev
elop
men
t Fo
unda
tion
and
othe
r co
mm
unity
de
velo
pmen
t ne
twor
ks, t
o bu
ild o
n th
e C
omm
unity
Dev
elop
men
t C
halle
nge
repo
rt f
rom
200
6 to
ens
ure
that
pra
ctic
al g
uida
nce
is a
vaila
ble
on c
omm
unity
de
velo
pmen
t42
wor
k w
ith t
he A
cade
my
for
Sust
aina
ble
Com
mun
ities
to
ensu
re a
ppro
pria
te
trai
ning
in c
omm
unity
dev
elop
men
t an
d co
mm
unity
em
pow
erm
ent
skill
s is
av
aila
ble
to r
elev
ant
publ
ic s
ecto
r of
ficia
ls, i
nclu
ding
pla
nnin
g of
ficer
s,
rege
nera
tion
prac
titio
ners
,hou
sing
man
ager
s an
d a
wid
er r
ange
of
serv
ice
prov
ider
s
Inve
stin
g in
co
mm
un
ity
org
anis
atio
ns
Com
mun
ity-b
ased
org
anis
atio
ns a
re t
he k
ey t
o so
lvin
g so
me
of t
he m
ost
diff
icul
t 2.
26 an
d co
mpl
ex n
eigh
bour
hood
issu
es. B
ut t
hey
ofte
n re
quire
gre
ater
fin
anci
al
stab
ility
. Nei
ghbo
urho
od o
rgan
isat
ions
can
pro
vide
a b
ase
from
whi
ch p
eopl
e an
d gr
assr
oots
gro
ups
can
get
invo
lved
in d
rivin
g po
sitiv
e so
cial
cha
nge
thro
ugh
a ra
nge
of a
ctiv
ities
, ser
vice
s, s
uppo
rt a
nd f
acili
ties.
Yet
, for
man
y of
the
se
orga
nisa
tions
it is
a s
trug
gle
to s
urvi
ve.
We
wan
t to
sup
port
the
se c
omm
unity
-led
orga
nisa
tions
. 2.
27
We
will
est
ablis
h a
£7
0m C
om
mu
nit
ybu
ilder
s fu
nd
, del
iver
ed b
y a
natio
nal p
artn
er, i
ncor
pora
ting
£11m
fro
m t
he O
ffic
e of
the
Thi
rd S
ecto
r. W
e w
ill b
e in
vitin
g ex
pres
sion
s of
in
tere
st t
o ad
min
iste
r th
e fu
nd a
s so
on a
s po
ssib
le.
The
fund
will
be
inve
sted
to
enab
le c
omm
unity
org
anis
atio
ns t
o m
ake
a st
ep
2.28
chan
ge in
the
ir ac
tiviti
es. W
e w
ant
to e
nsur
e th
ere
are
suita
ble,
acc
essi
ble
com
mun
ity f
acili
ties
whe
re p
eopl
e ca
n m
eet
to r
un t
heir
activ
ities
. We
wan
t ne
ighb
ourh
oods
to
have
spa
ces
whe
re p
eopl
e ca
n co
me
toge
ther
to
disc
uss
thei
r lo
cal c
once
rns
and
chan
nel t
hem
eff
ectiv
ely
and
cons
truc
tivel
y in
to lo
cal d
ecis
ion-
42
Com
mun
ities
and
Loc
al G
over
nmen
t (2
006)
The
Com
mun
ity D
evel
opm
ent
Cha
lleng
e. L
ondo
n:
Com
mun
ities
and
Loc
al G
over
nmen
t.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
42
mak
ing.
We
wan
t or
gani
satio
ns t
o ha
ve t
he a
bilit
y to
bid
for
and
run
loca
l ser
vice
s –
tailo
red
to t
he n
eeds
of
thei
r ow
n pa
rtic
ular
nei
ghbo
urho
od o
r co
mm
unity
. And
w
e w
ant
com
mun
ity o
rgan
isat
ions
to
be r
un a
s ec
onom
ical
ly-v
iabl
e so
cial
en
terp
rises
with
out
bein
g pe
rpet
ually
dep
ende
nt o
n gr
ant
fund
ing.
Gra
ssro
ots
Gra
nts
Gov
ernm
ent
also
rec
ogni
ses
that
a h
uge
rang
e of
sm
all v
olun
tary
and
com
mun
ity
2.29
grou
ps a
nd o
rgan
isat
ions
(gra
ssro
ots
grou
ps) p
lay
a vi
tal r
ole
in s
tren
gthe
ning
co
mm
uniti
es. T
he T
hird
Sec
tor
Revi
ew c
eleb
rate
d th
is a
nd h
ighl
ight
ed t
he p
ositi
ve
impa
ct t
hat
smal
l gra
nt f
undi
ng s
trea
ms
can
have
on
the
com
mun
ity s
ecto
r.43
Dis
cuss
ions
in 2
007
with
sm
all g
roup
s, c
omm
unity
and
vol
unta
ry s
ecto
r 2.
30 or
gani
satio
ns, c
omm
unity
fou
ndat
ions
and
nat
iona
l thi
rd s
ecto
r or
gani
satio
ns a
ll hi
ghlig
hted
the
nee
d fo
r im
med
iate
sm
all g
rant
s fu
ndin
g fo
r gr
assr
oots
gro
ups
and
the
need
to
addr
ess
the
sust
aina
bilit
y an
d in
depe
nden
ce o
f fu
ndin
g. T
he
Gov
ernm
ent
has
reco
gnis
ed t
hat
smal
l gra
nts
prog
ram
mes
are
ess
entia
l to
supp
ort
activ
e co
mm
unity
org
anis
atio
ns in
clud
ing
mar
gina
lised
and
exc
lude
d gr
oups
.
The
Off
ice
of t
he T
hird
Sec
tor
has
deve
lope
d th
e 2.
31
Gra
ssro
ots
Gra
nts
p
rog
ram
me.
The
pro
gram
me
prov
ides
sm
all g
rant
s to
gra
ssro
ots
grou
ps t
hat
have
vol
unte
er t
ime
as t
heir
mai
n re
sour
ce a
nd a
ims
to:
incr
ease
imm
edia
te g
rant
fun
ding
and
cap
acity
bui
ldin
g su
ppor
t to
sm
all
volu
ntar
y an
d co
mm
unity
gro
ups
and
orga
nisa
tions
(gra
ssro
ots
grou
ps)
thro
ugho
ut E
ngla
nd
incr
ease
the
long
ter
m f
undi
ng a
vaila
ble
to g
rass
root
s gr
oups
fro
m
com
mun
ity-o
wne
d en
dow
men
ts r
aise
d fr
om lo
cal d
onor
s
impr
ove
the
sust
aina
bilit
y an
d qu
ality
of
loca
l gra
nt m
akin
g by
str
engt
heni
ng
inde
pend
ent
fund
ers
thro
ugho
ut E
ngla
nd
Smal
l gra
nts
will
be
dis
per
sed
fro
m a
n £
80m
fu
nd
fro
m 2
008
to 2
011
2.32
.
Gra
ssro
ots
Gra
nts
also
aim
s to
inve
st in
the
long
er-t
erm
sus
tain
abili
ty o
f th
e se
ctor
th
roug
h an
add
ition
al £
50m
end
owm
ent
fund
. Thi
s is
a ‘m
atch
cha
lleng
e’
endo
wm
ent:
tho
se r
ecei
ving
the
end
owm
ent
will
be
expe
cted
to
rais
e fu
rthe
r
43
Cab
inet
Off
ice
and
HM
Tre
asur
y (2
007)
The
Fut
ure
role
of
the
third
sec
tor
in s
ocia
l and
eco
nom
ic
rege
nera
tion:
Fin
al r
epor
t N
orw
ich:
TSO
.
43
Act
ive
citiz
ens
and
the
valu
e of
vol
unte
erin
g
inve
stm
ent
from
priv
ate
dona
tions
to
mat
ch t
he G
over
nmen
t fu
ndin
g. T
he
endo
wm
ent
mat
ch c
halle
nge
elem
ent
of G
rass
root
s G
rant
s is
exp
ecte
d to
dra
w in
fu
ndin
g fr
om p
rivat
e in
divi
dual
s an
d or
gani
satio
ns, e
ncou
ragi
ng a
nd r
einf
orci
ng a
cu
lture
of
givi
ng in
res
pons
e to
loca
l nee
ds.
The
role
of
fait
h-b
ased
gro
up
sA
mon
g th
e vo
lunt
ary
orga
nisa
tions
we
wan
t to
hel
p in
diff
eren
t w
ays
to b
uild
2.
33 st
rong
er c
omm
uniti
es, t
here
is a
par
ticul
ar r
ole
for
faith
bas
ed g
roup
s. B
ritai
n ha
s a
stro
ng t
radi
tion
of f
aith
-bas
ed o
rgan
isat
ions
wor
king
to
impr
ove
loca
l co
mm
uniti
es. T
his
refle
cts
the
impo
rtan
ce p
lace
d on
cha
ritab
le a
cts,
soc
ial a
ctio
n an
d ci
vic
duty
in a
ll re
ligio
ns p
ract
ised
in t
he U
K. T
here
are
ove
r 23
,000
rel
igio
us
char
ities
in t
he U
K a
nd m
any
mor
e fa
ith-b
ased
org
anis
atio
ns, i
nvol
ving
ten
s of
th
ousa
nds
of p
eopl
e m
otiv
ated
by
thei
r fa
ith, w
orki
ng a
t a
loca
l and
nat
iona
l lev
el
to p
rovi
de s
uppo
rt a
nd s
ervi
ces
to c
omm
uniti
es. A
t tim
es t
here
has
bee
n re
luct
ance
on
the
part
of
loca
l aut
horit
ies
and
agen
cies
to
com
mis
sion
ser
vice
s fr
om f
aith
-bas
ed g
roup
s, in
par
t be
caus
e of
som
e co
nfus
ion
abou
t th
e pr
oprie
ty
of d
oing
so.
Bui
ldin
g on
the
Fai
thw
orks
Cha
rter
, we
inte
nd t
o w
ork
with
fai
th
com
mun
ities
to
clar
ify t
he is
sues
and
to
rem
ove
th
e b
arri
ers
to c
om
mis
sio
nin
g
serv
ices
fro
m f
aith
-bas
ed g
rou
ps.
The
Off
ice
of t
he T
hird
Sec
tor
will
be
carr
ying
out
a
2.34
n
ew n
atio
nal
su
rvey
of
thir
d s
ecto
r o
rgan
isat
ion
s –
incl
udin
g fa
ith-b
ased
cha
ritie
s –
late
r th
is y
ear
to
bett
er u
nder
stan
d th
e is
sues
whi
ch in
fluen
ce t
he w
ell-b
eing
of
the
sect
or.
Inte
r-fa
ith
str
ateg
yW
e w
ill s
hort
ly p
ublis
h ou
r st
rate
gy f
or in
crea
sing
dia
logu
e an
d co
llabo
rativ
e so
cial
2.
35 ac
tion
betw
een
peop
le w
ith d
iffer
ent
relig
ions
and
bel
iefs
and
tho
se w
ith n
one.
Our
ai
m is
to
fost
er a
n un
ders
tand
ing
of w
hat
we
all h
ave
in c
omm
on a
nd c
reat
e m
ore
oppo
rtun
ities
for
peo
ple
to w
ork
toge
ther
to
brin
g ab
out
a re
al a
nd p
ositi
ve c
hang
e w
ithin
the
ir lo
cal c
omm
unity
. To
boos
t lo
cal a
ctiv
ity, w
e w
ill b
e an
noun
cing
a m
ulti-
mill
ion
poun
d pr
ogra
mm
e of
inve
stm
ent
and
supp
ort
alon
gsid
e th
e st
rate
gy.
Clim
ate
chan
ge
and
en
viro
nm
ent
Clim
ate
chan
ge is
a k
ey c
halle
nge
of o
ur t
imes
and
a c
ompl
ex p
robl
em r
equi
ring
2.36
actio
n by
num
erou
s pa
rtie
s in
clud
ing
cent
ral a
nd lo
cal g
over
nmen
t, t
he t
hird
se
ctor
, the
priv
ate
sect
or, c
omm
uniti
es a
nd in
divi
dual
s. A
ctiv
e ci
tizen
ship
is c
ruci
al
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
44
to m
eet
the
dem
andi
ng, b
ut e
ssen
tial,
goal
s of
red
ucin
g ca
rbon
em
issi
ons
as w
ell
as a
dapt
ing
effe
ctiv
ely
to it
s co
nseq
uenc
es.
Ther
e ar
e al
read
y ou
tsta
ndin
g ex
ampl
es o
f ci
tizen
eng
agem
ent
in t
ackl
ing
clim
ate
2.37
chan
ge. F
or e
xam
ple,
the
vill
age
of A
shto
n-H
ayes
, in
Che
shire
, has
set
itse
lf an
am
bitio
us t
arge
t to
bec
ome
carb
on n
eutr
al a
nd h
as a
lread
y ac
hiev
ed s
ubst
antia
l re
duct
ions
in e
mis
sion
s by
act
ing
as a
com
mun
ity, c
oord
inat
ed b
y th
e pa
rish
coun
cil.
The
Gov
ernm
ent
is k
een
to s
uppo
rt c
omm
unity
eff
ort
in t
ackl
ing
clim
ate
chan
ge,
2.38
and
has
a nu
mbe
r of
initi
ativ
es u
nder
way
. The
Dep
artm
ent
for
Envi
ronm
ent,
Foo
d an
d Ru
ral A
ffai
rs p
lans
to
deve
lop
a nu
mbe
r of
‘too
ls’ a
imed
at
both
hel
ping
in
divi
dual
s an
d co
mm
uniti
es u
nder
stan
d ho
w t
hey
can
tack
le c
limat
e ch
ange
. The
y ha
ve a
lso
laun
ched
a £
10m
Gre
en N
eigh
bour
hood
s sc
hem
e w
hich
will
dem
onst
rate
ho
w c
omm
uniti
es c
an t
ake
actio
n to
live
low
-car
bon
lifes
tyle
s in
100
pio
neer
ing
neig
hbou
rhoo
ds. A
num
ber o
f exi
stin
g sc
hem
es ru
n by
the
Ener
gy S
avin
gs T
rust
(EST
), pa
rtic
ular
ly t
he C
omm
unity
Act
ion
for
Ener
gy S
chem
e, o
ffer
sup
port
and
tra
inin
g fo
r co
mm
unity
act
ivis
ts. T
he E
ST’s
Adv
ice
Net
wor
k pr
ovid
es in
form
atio
n on
gra
nts.
Bu
sine
sses
are
als
o im
port
ant
play
ers
in t
ackl
ing
clim
ate
chan
ge a
nd t
he C
arbo
n Tr
ust
supp
orts
the
m t
hrou
gh a
ran
ge o
f in
itiat
ives
aim
ed a
t re
duct
ions
in t
heir
ener
gy u
se a
nd c
arbo
n em
issi
ons.
Envi
ronm
enta
l act
ion
is a
n as
pect
of
volu
ntar
y ac
tivity
tha
t ha
s gr
own
rapi
dly
in
2.39
rece
nt y
ears
. In
som
e si
tuat
ions
thi
s ha
s in
volv
ed p
ublic
cam
paig
ns, i
n ot
hers
it
has
invo
lved
res
pond
ing
to e
mer
genc
ies
such
as
flood
s. B
ut, f
or m
any
peop
le it
is
sim
ple
actio
ns s
uch
as r
ecyc
ling,
hel
ping
cle
an u
p a
loca
l par
k or
par
ticip
atin
g in
‘w
alki
ng b
us’ s
chem
es t
hat
have
mad
e a
diff
eren
ce in
the
ir co
mm
uniti
es.
Volu
ntee
rs a
nd lo
cal c
omm
unity
gro
ups
also
pla
y a
vita
l rol
e in
hel
ping
sup
port
, pr
otec
t an
d en
hanc
e ou
r lo
cal g
reen
spac
es a
nd lo
cal w
ildlif
e. F
or e
xam
ple,
Frie
nds
of E
aton
Par
k in
Nor
wic
h, lo
ok a
fter
and
impr
ove
the
envi
ronm
ent
of t
he p
ark
and
help
mak
e it
acce
ssib
le t
o ev
eryo
ne. T
heir
prog
ram
me
of e
vent
s in
clud
es h
ealth
w
alks
, tal
ks a
nd c
onse
rvat
ion
days
.44
Co
mm
un
ity
even
tsLo
cally
-foc
used
eve
nts
prov
ide
a gr
eat
oppo
rtun
ity f
or p
eopl
e fr
om d
iffer
ent
2.40
back
grou
nds
and
gene
ratio
ns t
o co
me
toge
ther
and
enc
oura
ge p
eopl
e to
get
in
volv
ed in
loca
l act
iviti
es. T
hey
can
deve
lop
a se
nse
of b
elon
ging
to
an a
rea.
44
see
ww
w.f
riend
sofe
aton
park
.co.
uk/a
bout
_us.
htm
l
45
Act
ive
citiz
ens
and
the
valu
e of
vol
unte
erin
g
They
can
als
o in
crea
se k
now
ledg
e ab
out
how
to
influ
ence
loca
l dec
isio
ns. T
hese
co
uld
be o
pen-
days
for
loca
l com
mun
ity g
roup
s, a
nd s
how
case
s fo
r sc
hem
es s
uch
as p
artic
ipat
ory
budg
etin
g or
loca
lly-o
wne
d an
d ru
n as
sets
. The
eve
nts
mig
ht
incl
ude
litte
r pi
cks,
pai
ntin
g co
mm
unity
cen
tres
, str
eet
part
ies
or f
airs
in lo
cal
park
s or
pub
lic c
eleb
ratio
ns o
f fa
ith f
estiv
als
to w
hich
all
are
invi
ted.
Man
y lo
cal
auth
oriti
es a
lread
y en
cour
age
or o
rgan
ise
thes
e.
Loze
lls C
om
mu
nit
y C
lean
Up
Loze
lls is
an
inne
r city
are
a of
Birm
ingh
am b
light
ed fo
r man
y ye
ars
by li
tter
, fly
-tip
ping
, gr
affit
ti an
d fly
pos
ting.
Fed
up
with
filt
hy p
ublic
spa
ces,
a g
athe
ring
of B
lack
Maj
ority
C
hurc
hes
join
ed S
t Pa
ul a
nd S
t Si
las
Chu
rch
who
ran
the
Loz
ells
Com
mun
ity C
lean
U
p to
impr
ove
the
loca
l env
ironm
ent.
The
chur
ches
invi
ted
repr
esen
tativ
es f
rom
Birm
ingh
am C
ity C
ounc
il, G
roun
dwor
k,
Loze
lls a
nd B
irchf
ield
Tra
ding
Ass
ocia
tions
and
oth
er c
omm
unity
org
anis
atio
ns t
o jo
int
mee
tings
to
plan
and
del
iver
the
eve
nt. O
ther
fai
th c
omm
uniti
es w
ere
also
invo
lved
.
The
chur
ches
con
trib
uted
by
info
rmin
g th
e co
mm
unity
, pro
vidi
ng a
cen
tral
mee
ting
plac
e, re
crui
ting
volu
ntee
rs a
nd p
repa
ring
refr
eshm
ents
whi
lst
the
othe
r pa
rtic
ipan
ts
cont
ribut
ed in
oth
er w
ays.
B&
Q p
rovi
ded
pain
t an
d gr
affit
i rem
oval
equ
ipm
ent,
M
cDon
alds
con
trib
uted
to
the
refr
eshm
ents
and
fin
anci
al c
ontr
ibut
ions
wer
e m
ade
by lo
cal b
usin
esse
s.
On
the
day
of t
he C
lean
Up,
the
vol
unte
ers
carr
ied
out
the
plan
ned
wor
k fo
r ea
ch
site
ove
r a
perio
d of
90
min
utes
or
so, s
tayi
ng in
con
tact
via
wal
kie
talk
ie.
The
even
t w
as a
gre
at s
ucce
ss w
ith o
ver
70 p
eopl
e ta
king
par
t in
the
Cle
an U
p.
Jere
my
Shie
lds
from
Birm
ingh
am C
ity C
ounc
il sa
id o
f th
e da
y:
“An
exce
llent
day
; a lo
t w
as a
chie
ved.
Hav
ing
esta
blis
hed
som
e m
omen
tum
, I t
hink
w
e sh
ould
wor
k ou
t a
med
ium
-ter
m s
trat
egy
to s
ee h
ow w
e ca
n ca
pita
lise
on t
he
effo
rt t
hat
wen
t in
. It
real
ly w
as e
xtre
mel
y go
od.”
St P
auls
and
St
Sila
s co
ntin
ue t
o ru
n th
e Lo
zells
Com
mun
ity C
lean
Up,
set
ting
all
sect
ions
of
the
com
mun
ity t
o w
ork
toge
ther
to
impr
ove
the
appe
aran
ce o
f th
eir
com
mun
ity.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
46
We
are
cons
ider
ing
way
s to
sup
port
loca
l com
mun
ities
in d
evel
opin
g su
ch e
vent
s. T
here
is
alre
ady
The
Citi
zens
’ Day
Fra
mew
ork
publ
ishe
d by
the
Citi
zens
hip
Foun
datio
n.45
We
are
expl
orin
g, w
ith p
artn
ers,
the
dev
elop
men
t of
the
inau
gura
l ann
ual g
loba
l soc
ial
foru
m, C
hain
Rea
ctio
n, b
eing
org
anis
ed b
y C
omm
unity
Lin
ks t
his
autu
mn,
ena
blin
g ac
-tiv
ists
acr
oss
the
wor
ld t
o co
nnec
t, c
olla
bora
te a
nd c
omm
it to
soc
ial a
ctio
n. W
e ar
e al
so
in c
onve
rsat
ion
with
a w
ide
rang
e of
pub
lic, p
rivat
e an
d vo
lunt
ary
sect
or p
artn
ers
abou
t a
natio
nal s
umm
er e
vent
to
prom
ote
soci
al a
ctio
n w
hich
will
be
laun
ched
in e
arly
200
9.
Lew
ish
am P
eop
le’s
Day
Lew
isha
m P
eopl
e’s
Day
is n
ow in
its
24th
yea
r. In
tha
t tim
e it
has
grow
n fr
om a
sm
all
scal
e co
unci
l eve
nt t
o a
com
mun
ity f
estiv
al in
volv
ing
all o
f th
e Le
wis
ham
Loc
al
Stra
tegi
c Pa
rtne
rshi
p pa
rtne
rs, w
ith 1
0 st
ages
, 1,7
50 p
artic
ipan
ts a
nd 3
0,00
0 vi
sito
rs.
The
prog
ram
me
invo
lves
loca
l an
d in
tern
atio
nal p
erfo
rmer
s w
ho a
re re
pres
enta
tives
of
Lew
isha
m’s
dive
rse
com
mun
ities
. In
2008
the
y ar
e w
orki
ng w
ith t
he A
rts
Cou
ncil
and
Aud
ienc
es L
ondo
n on
the
Ta
king
Par
t pr
ojec
t to
en
cour
age
new
aud
ienc
es
incl
udin
g ol
der
peop
le, p
eopl
e w
ith le
arni
ng d
isab
ilitie
s,lo
ne p
aren
ts a
nd re
fuge
es. T
hey
have
com
mis
sion
ed t
he E
nglis
h Fo
lk D
ance
and
Son
g So
ciet
y to
wor
k w
ith a
loca
l prim
ary
scho
ol to
dev
ise a
per
form
ance
pie
ce fo
r the
eve
nt
blen
ding
the
trad
ition
al m
usic
and
dan
ce o
f Eng
lish,
Irish
and
Con
gole
se c
ultu
res.
Loca
l peo
ple
will
hav
e an
opp
ortu
nity
to
enga
ge o
n is
sues
aff
ectin
g th
em a
s Le
wis
ham
Loc
al A
ssem
blie
s Te
am w
ill b
e at
the
eve
nt c
olle
ctin
g vi
ews
and
opin
ions
on
var
ious
loca
l iss
ues.
Pre
ssur
e gr
oups
and
pol
itica
l par
ties
are
also
repr
esen
ted
at
the
even
t.
ww
w.le
wis
ham
.gov
.uk/
new
sand
even
ts/e
vent
s/pe
ople
sday
45
See
ww
w.c
itize
nshi
pfou
ndat
ion.
org.
uk/m
ain/
reso
urce
.php
?s36
7
But
Mr
Den
t, t
he p
lans
hav
e be
en
avai
labl
e in
the
loca
l pla
nnin
g
offic
e fo
r th
e la
st n
ine
mon
ths.
”
“Oh
yes,
wel
l as
soon
as
I hea
rd I
wen
t st
raig
ht r
ound
to
see
them
, ye
ster
day
afte
rnoo
n. Y
ou h
adn’
t
exac
tly g
one
out
of y
our
way
to
call
atte
ntio
n to
the
m, h
ad y
ou?
I m
ean,
like
act
ually
tel
ling
an
ybod
y or
any
thin
g.”
“But
the
plan
s w
ere
on d
ispla
y ...
”
“On
disp
lay?
I ev
entu
ally
had
to
go
dow
n to
the
cel
lar
to fi
nd t
hem
.”
“Tha
t’s t
he d
ispl
ay d
epar
tmen
t.”
“With
a fl
ashl
ight
.”
“Ah,
wel
l the
ligh
ts h
ad p
roba
bly
gone
.”
“So
had
the
stai
rs.”
“But
look
, you
fou
nd t
he n
otic
e di
dn’t
you
?”
“Yes
,” s
aid
Art
hur,
“yes
I di
d. It
was
on
disp
lay
in th
e bo
ttom
of a
lock
ed
filin
g ca
bine
t stu
ck in
a d
isuse
d
lava
tory
with
a s
ign
on th
e do
or
sayi
ng ‘B
ewar
e of
the
Leop
ard’
”.
Fro
m T
he
Hit
chh
iker
s’ G
uid
e to
th
e G
alax
y b
y D
ou
gla
s A
dam
s
Ch
apte
r 3
Acc
ess
to in
form
atio
n
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
48
Acc
ess
to in
form
atio
nH
ow c
an I
find
out
info
rmat
ion
in a
way
I u
nder
stan
d an
d ca
n us
e?Th
e qu
ote
from
3.
1 Th
e H
itchh
iker
’s G
uide
to
the
Gal
axy
illus
trat
es w
hat
it m
ust
have
fe
lt lik
e w
hen
tryi
ng t
o ge
t in
form
atio
n 20
or
30 y
ears
ago
. Sin
ce t
hen
muc
h ha
s be
en a
chie
ved
and
one
of t
he m
ain
issu
es is
how
to
brin
g al
l pub
lic a
utho
ritie
s up
to
the
sta
ndar
d of
the
bes
t. T
his
chap
ter
look
s at
how
peo
ple
can
obta
in
unde
rsta
ndab
le lo
cal i
nfor
mat
ion
and
shar
e in
form
atio
n of
the
ir ow
n. T
he
Gov
ernm
ent
is c
omm
itted
to
mak
ing
timel
y an
d re
leva
nt in
form
atio
n ab
out
publ
ic
serv
ices
and
crit
ical
issu
es m
ore
avai
labl
e to
eve
ryon
e.
Info
rmat
ion
is p
ow
erO
ne o
f th
e m
ain
reas
ons
peop
le c
an f
eel p
ower
less
is a
lack
of
info
rmat
ion,
in
3.2
form
ats
and
plac
es w
hich
are
rea
dily
acc
essi
ble
and
easi
ly u
nder
stoo
d.
Acr
oss
the
publ
ic s
ervi
ces,
pro
fess
iona
ls a
nd e
xper
ts h
ave
som
etim
es u
sed
jarg
on,
3.3
acro
nym
s an
d te
chni
cal l
angu
age
whi
ch a
liena
te, c
onfu
se a
nd f
rust
rate
citi
zens
in
thei
r pu
rsui
t of
sim
ple
answ
ers
or b
asic
info
rmat
ion.
All
prof
essi
ons
use
jarg
on a
s a
shor
t-ha
nd: a
s a
way
of
tran
smitt
ing
com
plex
info
rmat
ion
amon
g th
eir
peer
gr
oup,
bas
ed o
n th
e kn
owle
dge
that
the
ir pe
ers
will
und
erst
and
wha
t th
ey m
ean.
In
the
NH
S an
d so
cial
ser
vice
s, t
his
can
be a
life
-sav
ing
proc
ess.
But
tec
hnic
al
lang
uage
can
bec
ome
a m
eans
of
excl
udin
g th
e or
dina
ry c
itize
n. M
ost
loca
l au
thor
ities
hav
e so
ught
to
rem
edy
this
, thr
ough
initi
ativ
es s
uch
as p
lain
Eng
lish
cam
paig
ns a
nd a
dvoc
acy
prog
ram
mes
.
Thro
ugh
the
Free
dom
of
Info
rmat
ion
Act
200
0, t
he G
over
nmen
t en
sure
d th
at
3.4
citiz
ens
in E
ngla
nd a
nd W
ales
hav
e a
gene
ral r
ight
, with
lim
ited
exem
ptio
ns, t
o th
e in
form
atio
n he
ld b
y pu
blic
aut
horit
ies,
incl
udin
g lo
cal c
ounc
ils, t
he p
olic
e, t
he
NH
S, s
choo
ls, h
ospi
tals
, uni
vers
ities
and
gov
ernm
ent
agen
cies
. We
did
this
to
reco
gnis
e th
at u
nles
s a
citiz
en h
as f
ull a
cces
s to
the
info
rmat
ion
he o
r sh
e ne
eds,
th
en f
ull c
itize
nshi
p ca
nnot
be
achi
eved
.
Ch
apte
r 3
49
Acc
ess
to in
form
atio
n
Acc
ess
to in
form
atio
n is
a p
re-r
equi
site
to
com
mun
ity e
mpo
wer
men
t.3.
5
Peop
le w
ant
acce
ss t
o re
leva
nt in
form
atio
n ab
out
the
serv
ices
and
fac
ilitie
s w
hich
3.
6 th
ey u
se r
egul
arly
– in
form
atio
n w
hich
is u
nder
stan
dabl
e at
the
leve
l of
thei
r ne
ighb
ourh
ood
or lo
cal a
rea.
46 T
hey
also
wan
t to
use
info
rmat
ion
to g
et in
volv
ed
in lo
cal d
ecis
ions
.47 W
hen
they
can
get
suc
h in
form
atio
n, t
hey
ofte
n fe
el b
ette
r ab
out
the
qual
ity o
f se
rvic
es. Y
et in
200
6–07
, bar
ely
half
of lo
cal a
utho
rity
resi
dent
s fe
lt th
at t
heir
coun
cil k
ept
them
ver
y or
fai
rly w
ell i
nfor
med
abo
ut t
he
serv
ices
and
ben
efits
it p
rovi
ded
– a
decl
ine
of n
ine
perc
enta
ge p
oint
s si
nce
2003
–04.
48 F
or v
ulne
rabl
e pe
ople
the
rol
e of
acc
essi
ble
supp
ort
and
advi
ce in
m
akin
g ch
oice
s re
late
d to
ser
vice
s th
ey n
eed
is c
ruci
al.
Peop
le w
ant
info
rmat
ion
so t
hat
they
can
und
erst
and:
3.7
wha
t se
rvic
es a
nd f
acili
ties
are
avai
labl
e in
the
ir lo
cal a
rea
how
the
y ca
n ge
t m
ore
invo
lved
in t
heir
loca
l are
a
how
the
ir lo
cal s
ervi
ces
com
pare
with
tho
se in
oth
er a
reas
how
a c
ompl
aint
the
y ha
ve m
ade
is b
eing
add
ress
ed
46
Dar
low
, A, H
awtin
, M a
nd J
assi
, S (2
008)
Rep
ortin
g Pe
rfor
man
ce In
form
atio
n to
Citi
zens
, Lon
don:
C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent.
47
Ibid
.48
C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
(200
7) B
est
Valu
e U
ser
Satis
fact
ion
Surv
eys
2006
-07
– G
ener
al
Surv
ey N
atio
nal R
epor
t, L
ondo
n: C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
50
Red
bri
dg
e’s
cust
om
er f
rien
dly
web
site
The
‘Red
brid
ge i’
web
site
(ww
w.
redb
ridge
.gov
.uk)
has
eff
ectiv
ely
rew
ritte
n th
e ru
les
for
coun
cil w
ebsi
te
desi
gn a
nd a
dopt
ed in
nova
tions
fro
m
the
priv
ate
sect
or –
Goo
gle,
Am
azon
, eB
ay, F
aceb
ook
– to
del
iver
hig
hly
pers
onal
ised
, cus
tom
er-d
riven
‘Web
2.
0’ s
ervi
ces.
Usi
ng G
oogl
e m
appi
ng, r
egis
tere
d us
ers
of t
he s
ite a
re s
how
n th
eir
own
hous
e in
the
mid
dle
of t
he s
cree
n,
mar
ked
with
a b
lue
3-D
hou
se ic
on.
Laye
rs o
f in
form
atio
n ca
n be
eas
ily
adde
d to
and
rem
oved
fro
m t
he m
ap,
such
as
scho
ols,
hea
lth s
ervi
ces
and
libra
ries.
At
the
laun
ch o
f Re
dbrid
ge i
in 2
007,
the
Red
brid
ge C
hief
Exe
cutiv
e st
ated
tha
t th
e si
te’s
flexi
bilit
y “m
eans
it c
an e
volv
e an
d gr
ow in
a d
irect
ion
larg
ely
dict
ated
by
its
audi
ence
”.
Redb
ridge
Cou
ncil
used
its
web
site
for
the
Red
brid
ge C
onve
rsat
ion,
a m
ajor
pub
lic
cons
ulta
tion
whi
ch a
sked
res
iden
ts a
bout
long
ter
m im
prov
emen
ts t
hey
wan
ted
to
see
in t
he B
orou
gh a
nd h
ow t
o pa
y fo
r th
em. B
y us
ing
Redb
ridge
i, t
he c
ounc
il w
as
able
to
offe
r in
tera
ctiv
ity a
nd p
rovi
de la
rge
amou
nts
of c
onte
nt in
a s
truc
ture
d w
ay,
so r
esid
ents
cou
ld m
ake
info
rmed
cho
ices
.
Ove
r 2,
500
onlin
e re
spon
ses
wer
e re
ceiv
ed, p
rovi
ding
det
aile
d fe
edba
ck o
n th
e pr
iorit
ies
of r
esid
ents
and
the
tra
de-o
ffs
they
wou
ld b
e pr
epar
ed t
o m
ake.
Alth
ough
th
ere
was
a p
aral
lel o
ff-li
ne c
onsu
ltatio
n, r
esid
ents
wer
e en
cour
aged
to
go o
nlin
e by
giv
ing
them
fre
e ac
cess
in In
tern
et c
afes
, lib
rarie
s an
d sc
hool
ICT
suite
s.
51
Acc
ess
to in
form
atio
n
The
po
wer
of
info
rmat
ion
on
line
The
Inte
rnet
now
per
form
s a
rang
e of
rol
es f
rom
bei
ng s
een
as a
tru
sted
frie
nd in
3.
8 m
akin
g pu
rcha
sing
dec
isio
ns, t
o be
ing
a so
urce
of
supp
ort
for
diff
eren
t co
mm
uniti
es, t
o be
ing
a so
urce
of
tips
on a
hug
e ra
nge
of a
reas
. Gov
ernm
ent
itsel
f pr
oduc
es a
gre
at d
eal o
f in
form
atio
n of
inte
rest
to
peop
le f
or a
var
iety
of
uses
. The
Ord
nanc
e Su
rvey
for
exa
mpl
e, e
stim
ates
tha
t th
e in
form
atio
n it
prod
uces
und
erpi
ns £
100b
n of
eco
nom
ic a
ctiv
ity e
very
yea
r. A
rec
ent
revi
ew
The
Pow
er o
f In
form
atio
n, c
ondu
cted
by
Tom
Ste
inbe
rg a
nd E
d M
ayo
for
the
Gov
ernm
ent
stat
ed t
hat:
49
“The
re a
re s
ocia
l and
eco
nom
ic b
enef
its t
o ne
w w
ays
of m
akin
g an
d sh
arin
g in
form
atio
n, w
heth
er in
volv
ing
gove
rnm
ent,
citi
zens
or
both
, for
exa
mpl
e:
in m
edic
al s
tudi
es o
f br
east
can
cer
and
HIV
pat
ient
s, p
artic
ipan
ts in
onl
ine
com
mun
ities
und
erst
and
thei
r co
nditi
on b
ette
r an
d ge
nera
lly s
how
a g
reat
er
abili
ty t
o co
pe. I
n th
e ca
se o
f H
IV, t
here
are
als
o lo
wer
tre
atm
ent
cost
s
stud
ies
of ‘w
ired’
loca
l com
mun
ities
dem
onst
rate
tha
t th
ere
are
mor
e ne
ighb
ours
who
kno
w t
he n
ames
of
othe
r pe
ople
on
thei
r st
reet
shar
ing
rest
aura
nts’
foo
d sa
fety
info
rmat
ion
in L
os A
ngel
es le
d to
a d
rop
in
food
-bor
ne il
lnes
s of
13
per
cent
(com
pare
d to
a t
hree
per
cen
t in
crea
se in
the
w
ider
sta
te in
the
sam
e tim
e fr
ame)
. The
pro
port
ion
of r
esta
uran
ts r
ecei
ving
‘g
ood’
sco
res
mor
e th
an d
oubl
ed, w
ith s
ales
ris
ing
by e
ight
per
cen
t
by p
rovi
ding
cle
ar in
form
atio
n w
hen
disp
ensi
ng m
edic
atio
n, p
harm
acis
ts
can
impr
ove
patie
nt a
dher
ence
and
per
sist
ence
with
med
icat
ion
advi
ce b
y
16–3
3 pe
r ce
nt”
The
copy
right
in lo
cal g
over
nmen
t in
form
atio
n is
ow
ned
by t
he lo
cal a
utho
rity.
3.
9 A
num
ber
of p
ublic
sec
tor
bodi
es h
ave
auth
oris
ed r
euse
by
offe
ring
onlin
e lic
ence
s su
ch a
s th
e C
lick-
Use
Lic
ence
, whi
ch is
hos
ted
by t
he O
ffic
e of
Pub
lic
Sect
or In
form
atio
n. A
ny p
ublic
sec
tor
orga
nisa
tion
can
allo
w t
heir
info
rmat
ion
to
be m
ade
avai
labl
e vi
a th
is r
oute
.
49
May
o, E
and
Ste
inbe
rg, T
(200
7) T
he P
ower
of
Info
rmat
ion:
An
Inde
pend
ent
Revi
ew b
y Ed
May
o an
d To
m S
tein
berg
. Lon
don:
Cab
inet
Off
ice.
Ava
ilabl
e fr
om: h
ttp:
//ww
w.c
abin
etof
fice.
gov.
uk/r
epor
ts/
pow
er_o
f_in
form
atio
n.as
px
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
52
Free
ing
up
pu
blic
sec
tor
info
rmat
ion
Esse
x C
ount
y C
ounc
il an
d W
orce
ster
shire
Cou
nty
Cou
ncil
have
bee
n ac
cred
ited
unde
r th
e In
form
atio
n Fa
ir Tr
ader
Sch
eme.
Elm
brid
ge B
orou
gh C
ounc
il is
usi
ng t
he o
nlin
e Pu
blic
Sec
tor
Info
rmat
ion
Clic
k-U
se
Lice
nce
to a
utho
rise
the
re-u
se o
f th
e m
ater
ial i
t pr
oduc
es.
Dev
on C
ount
y C
ounc
il ha
s a
very
libe
ral p
ositi
on o
n re
-use
: its
“co
pyrig
ht
prot
ecte
d” m
ater
ial m
ay b
e re
prod
uced
fre
e of
cha
rge
in a
ny f
orm
at o
r m
edia
w
ithou
t re
quiri
ng s
peci
fic p
erm
issi
on. (
http
://w
ww
.dev
on.g
ov.u
k/in
dex/
copy
right
.ht
m).
Ham
pshi
re C
ount
y C
ounc
il al
low
s al
l typ
es o
f no
n-co
mm
erci
al r
e-us
e fr
ee o
f ch
arge
un
der
the
term
s of
a g
ener
al li
cenc
e, w
ith c
omm
erci
al r
e-us
e un
der
the
term
s of
sp
ecifi
c lic
ence
s.
(ww
w3.
hant
s.go
v.uk
/fre
edom
ofin
form
atio
n/w
eb-c
opyr
ight
-lice
nce.
htm
).
Som
e of
the
bes
t ex
ampl
es o
f ho
w in
form
atio
n ca
n be
use
d to
em
pow
er c
itize
ns
3.10
are
gene
rate
d by
citi
zens
, not
gov
ernm
ent.
The
dem
ocra
tic a
ctiv
ist
grou
p M
ySoc
iety
has
pro
duce
d a
num
ber
of o
nlin
e se
rvic
es w
hich
reu
se b
asic
pub
lic
info
rmat
ion
– su
ch a
s th
e na
me
of a
n el
ecte
d re
pres
enta
tive,
the
ir co
ntac
t de
tails
, th
e em
ail a
ddre
ss u
sed
by a
cou
ncil
to r
epor
t br
oken
thi
ngs
on t
he s
tree
t or
how
to
fin
d ot
her
loca
l gro
ups.
53
Acc
ess
to in
form
atio
n
FixM
yStr
eet.
com
– h
as r
ecei
ved
20,0
00 r
epor
ts o
f st
reet
pro
blem
s th
at it
has
fed
th
roug
h to
cou
ncils
. The
site
invi
tes
you
to t
ake
and
uplo
ad p
hoto
s an
d hi
ghlig
ht
exam
ples
of
graf
fiti,
vand
alis
m, b
roke
n pa
ving
sla
bs o
r fly
-tip
ping
and
the
web
te
am t
hen
mak
e th
e co
mpl
aint
to
your
cou
ncil
on y
our
beha
lf. T
hey
mon
itor
prog
ress
and
rep
ort
back
.
Wri
teTo
Them
.co
m –
sen
t 17
5,00
0 m
essa
ges
to r
epre
sent
ativ
es in
200
7 by
pr
ovid
ing
a si
mpl
e w
ay t
o se
nd m
essa
ges
onlin
e –
just
ent
er y
our
post
cod
e, s
elec
t yo
ur C
ounc
illor
, Mem
ber
of P
arlia
men
t (M
P) e
tc a
nd s
end
your
mes
sage
.
They
wo
rkfo
ryo
u.c
om
– a
naly
ses
and
publ
ishe
s th
e pa
rliam
enta
ry a
ctiv
ity o
f yo
ur
MP,
incl
udin
g vo
tes,
spe
eche
s an
d qu
estio
ns, a
nd c
ompa
res
them
to
othe
rs.
Info
rmat
ion
on
line
is n
ot
eno
ug
hTh
ere
is a
str
ong
corr
elat
ion
betw
een
thos
e w
ho a
re s
ocia
lly e
xclu
ded
and
thos
e 3.
11 w
ho a
re d
igita
lly e
xclu
ded.
For
exa
mpl
e, it
is e
stim
ated
tha
t 15
per
cen
t of
the
ad
ult
popu
latio
n (m
ore
than
six
mill
ion
peop
le) s
uffe
r so
cial
exc
lusi
on a
nd a
re a
lso
unab
le t
o us
e th
e In
tern
et.50
The
Gov
ernm
ent
rece
ntly
ann
ounc
ed t
hat
it w
ould
sup
port
a n
etw
ork
of d
igita
l 3.
12 in
clus
ion
advi
sers
who
will
wor
k di
rect
ly w
ith in
divi
dual
loca
l aut
horit
ies
and
thei
r pa
rtne
rs.
A f
orth
com
ing
cros
s-go
vern
men
t 3.
13
Dig
ital
Eq
ual
ity
Act
ion
Pla
n w
ill a
im t
o en
sure
th
at lo
cal c
omm
uniti
es a
nd a
ll se
ctio
ns o
f ou
r so
ciet
y ca
n en
joy
equa
lly t
he f
ull
rang
e of
ben
efits
tha
t di
gita
l tec
hnol
ogie
s ca
n br
ing.
Som
e pe
ople
, inc
ludi
ng t
hose
who
are
web
-lite
rate
and
hav
e ac
cess
to
the
web
, 3.
14 pr
efer
to
rece
ive
info
rmat
ion
and
part
icip
ate
with
out
goin
g on
line.
51 S
ome
grou
ps
of p
eopl
e re
ly o
n w
ord-
of-m
outh
for
the
ir in
form
atio
n, w
ith a
cen
tral
rol
e gi
ven
to
faith
gro
up le
ader
s or
com
mun
ity le
ader
s. It
is p
artic
ular
ly im
port
ant
that
ac
cess
ible
sup
port
and
adv
ice
is g
iven
to
vuln
erab
le g
roup
s su
ch a
s dr
ug u
sers
and
ro
ugh
slee
pers
.
50
Dig
ital I
nclu
sion
Tea
m (2
007)
The
Dig
ital I
nclu
sion
Lan
dsca
pe in
Eng
land
: Del
iver
ing
Soci
al Im
pact
th
roug
h In
form
atio
n an
d C
omm
unic
atio
ns T
echn
olog
ies,
Lon
don:
Dig
ital I
nclu
sion
Tea
m.
51
Dut
ton,
W a
nd H
elsp
er, E
J (2
007)
The
Inte
rnet
in B
ritai
n: 2
007,
Oxf
ord:
Uni
vers
ity o
f O
xfor
d.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
54
Ther
efor
e, t
he p
refe
renc
es a
nd n
eeds
of
diff
eren
t gr
oups
in s
ocie
ty n
eed
to b
e 3.
15 co
nsid
ered
. For
exa
mpl
e, t
he o
nlin
e w
orld
is p
redo
min
antly
a y
oung
dom
ain.
For
al
l the
tal
k of
‘silv
er s
urfe
rs’,
Inte
rnet
usa
ge d
ecre
ases
with
age
, with
71
per
cent
of
tho
se a
ged
65 a
nd o
ver
neve
r ha
ving
use
d th
e In
tern
et, c
ompa
red
with
fou
r pe
r ce
nt o
f 16
-24
year
old
s.52
Old
er p
eopl
e ar
e lik
ely
to u
se d
iffer
ent
Inte
rnet
se
rvic
es: t
hey
are
mor
e lik
ely
to u
se e
-gov
ernm
ent
serv
ices
tha
n st
uden
ts.53
A r
ange
of
met
hods
will
the
refo
re b
e ne
cess
ary,
usi
ng t
he m
edia
tha
t di
ffer
ent
3.16
peop
le p
refe
r, an
d de
liver
ed w
here
the
y ca
n ea
sily
acc
ess
it, in
clud
ing
thro
ugh
libra
ries.
Man
y lo
cal a
utho
ritie
s ar
e al
read
y pr
ovid
ing
info
rmat
ion
in in
nova
tive
way
s in
clud
ing
key
fact
s ca
rds
and
frid
ge m
agne
ts.
This
typ
e of
info
rmat
ion
enab
les
peop
le t
o m
ake
info
rmed
dec
isio
ns, f
rom
fin
ding
3.
17 su
itabl
e ch
ildca
re t
o de
cidi
ng w
hich
can
dida
te t
o vo
te f
or in
an
elec
tion,
hol
ding
th
eir
loca
l rep
rese
ntat
ive
to a
ccou
nt a
nd m
akin
g th
e m
ost
of li
ving
in t
heir
area
.
Mak
ing
pro
gre
ss o
n p
rovi
din
g lo
cal i
nfo
rmat
ion
Com
mun
ities
and
Loc
al G
over
nmen
t ha
s pl
ayed
a s
igni
fican
t ro
le a
cros
s 3.
18 go
vern
men
t an
d w
ith lo
cal a
utho
ritie
s to
dev
elop
an
IT n
etw
ork
calle
d G
ove
rnm
ent
Co
nn
ect.
Eng
lish
and
Wel
sh lo
cal a
utho
ritie
s ca
n sh
are
info
rmat
ion
secu
rely
bet
wee
n th
emse
lves
and
with
cen
tral
gov
ernm
ent
usin
g G
over
nmen
t C
onne
ct.
In t
he
3.19
G
over
nanc
e of
Brit
ain
Gre
en P
aper
, pub
lishe
d in
Jul
y 20
07, t
he G
over
nmen
t pr
opos
ed t
o w
ork
with
loca
l aut
horit
ies
and
publ
ic s
ervi
ce p
rovi
ders
in E
ngla
nd t
o en
sure
tha
t th
ere
is w
ides
prea
d us
e of
loca
l rea
l-tim
e da
ta.54
Thi
s w
ould
pro
vide
co
mm
uniti
es w
ith r
egul
ar a
nd a
cces
sibl
e in
form
atio
n on
loca
l ser
vice
s, h
elpi
ng
citiz
ens
judg
e th
eir
effe
ctiv
enes
s an
d th
e pe
rfor
man
ce o
f se
rvic
e pr
ovid
ers.
Thro
ugh
3.20
N
HS
Ch
oic
es, d
ata
are
publ
ishe
d to
ena
ble
peop
le t
o m
ake
info
rmed
ch
oice
s ab
out
thei
r ca
re.55
Som
e of
thi
s in
form
atio
n is
pro
vide
d by
pat
ient
s th
emse
lves
and
info
rms
peop
le a
bout
the
qua
lity
of c
are
in t
heir
loca
l are
a. T
his
52
Col
ville
, R (2
008)
Pol
itics
, Pol
icy
and
the
Inte
rnet
, Lon
don:
Cen
tre
for
Polic
y St
udie
s.53
D
utto
n, W
and
Hel
sper
, E J
(200
7) T
he In
tern
et in
Brit
ain:
200
7, O
xfor
d: U
nive
rsity
of
Oxf
ord.
54
Min
istr
y of
Jus
tice
(200
7) T
he G
over
nanc
e of
Brit
ain;
Lon
don:
Min
istr
y of
Jus
tice
55
See
http
://w
ww
.nhs
.uk/
scor
ecar
d/Pa
ges/
Scor
ecar
dWel
com
e.as
px
55
Acc
ess
to in
form
atio
n
incl
udes
dat
a on
the
out
com
es o
f su
rger
y an
d ot
her
med
ical
inte
rven
tions
and
the
le
vels
of
patie
nt s
atis
fact
ion
with
hos
pita
ls a
nd o
ther
clin
ics.
Info
rmat
ion
is a
lso
prov
ided
loca
lly t
hrou
gh ‘i
nfor
mat
ion
pres
crip
tions
’ for
peo
ple
with
long
-ter
m
cond
ition
s to
em
pow
er p
eopl
e to
man
age
thei
r ca
re m
ore
effe
ctiv
ely,
and
to
help
th
em s
tay
mor
e in
depe
nden
t an
d to
fee
l mor
e in
con
trol
.
In
3.21
ed
uca
tio
n, M
inis
ters
hav
e m
ade
clea
r th
eir
expe
ctat
ion
that
all
seco
ndar
y sc
hool
s by
201
0, a
nd a
ll pr
imar
y sc
hool
s by
201
2, w
ill r
epor
t on
line
to p
aren
ts o
n th
eir
child
’s at
tend
ance
, beh
avio
ur a
nd a
ttai
nmen
t, a
nd s
peci
al n
eeds
. Evi
denc
e un
derli
nes
the
posi
tive
effe
cts
of p
aren
ts b
eing
invo
lved
and
info
rmed
, and
sc
hool
s al
read
y se
e th
e be
nefit
s of
gre
ater
eng
agem
ent
with
par
ents
.
Loui
se C
asey
’s 3.
22
Crim
e an
d co
mm
uniti
es r
evie
w f
ound
tha
t th
e pu
blic
wer
e ve
ry
clea
r ab
out
the
info
rmat
ion
they
wan
t on
cri
me.
56 P
eopl
e w
ant
regu
lar
info
rmat
ion
on c
rimes
com
mitt
ed a
nd p
unis
hmen
t se
rved
in t
heir
loca
l are
a. T
hey
wan
t to
hav
e na
med
con
tact
s w
ith c
lear
info
rmat
ion
abou
t w
ho is
res
pons
ible
for
w
hat
loca
lly, a
nd h
ow t
o co
ntac
t th
em in
bot
h em
erge
ncy
and
non-
emer
genc
y si
tuat
ions
.
The
Gov
ernm
ent
prop
oses
to
mee
t th
ese
expe
ctat
ions
thr
ough
the
3.23
n
ew P
olic
ing
Pl
edg
e. T
he c
onte
nt o
f th
e pr
opos
ed P
olic
ing
Pled
ge w
ill b
e se
t ou
t in
the
Pol
icin
g G
reen
Pap
er. I
t w
ill in
clud
e a
natio
nal e
lem
ent
whi
ch w
ill s
et o
ut w
hat
each
for
ce
in E
ngla
nd a
nd W
ales
will
del
iver
for
the
pub
lic, s
uch
as k
eepi
ng p
eopl
e in
form
ed
abou
t th
e pr
ogre
ss o
f th
eir
inqu
iries
, plu
s a
loca
l ele
men
t w
here
loca
l prio
ritie
s ca
n be
set
in e
ach
area
, agr
eed
by p
eopl
e in
the
nei
ghbo
urho
od. T
he lo
cal e
lem
ent
will
al
so g
ive
the
publ
ic a
way
to
hold
Nei
ghbo
urho
od P
olic
ing
Team
s to
acc
ount
for
ta
cklin
g th
eir
loca
l prio
ritie
s. T
he p
olic
e w
ill p
rovi
de r
egul
ar f
eedb
ack
to p
eopl
e ab
out
wha
t ac
tions
are
bei
ng t
aken
and
wha
t ha
ppen
ed a
s a
resu
lt.
Kee
ping
peo
ple
info
rmed
of
wha
t is
bei
ng d
one
to d
eal w
ith t
heir
prob
lem
s an
d 3.
24 te
lling
the
m a
bout
pro
gres
s pl
ays
a ve
ry im
port
ant
role
in m
akin
g th
em f
eel s
afer
. Fr
om J
uly
2008
mo
nth
ly c
rim
e in
form
atio
n a
bo
ut
leve
ls a
nd
typ
es o
f cr
ime
will
be
mad
e av
aila
ble
. The
Gov
ernm
ent
is a
lso
cons
ider
ing
how
crim
e m
appi
ng c
an b
e us
ed s
o th
at t
he p
ublic
can
com
pare
leve
ls o
f cr
ime
and
perf
orm
ance
in t
heir
area
with
oth
er s
imila
r ar
eas.
56
Cab
inet
Off
ice
(200
8) E
ngag
ing
Com
mun
ities
in F
ight
ing
Crim
e: A
Rev
iew
by
Loui
se C
asey
, Lon
don:
C
abin
et O
ffic
e.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
56
Mo
vin
g f
orw
ard
We
wan
t 3.
25
info
rmat
ion
on
ser
vice
s to
be
tru
ly lo
cal –
ava
ilabl
e at
loca
l ne
ighb
ourh
ood
leve
l – s
o pe
ople
can
see
wha
t is
hap
peni
ng in
the
ir ow
n ar
ea. F
or
exam
ple
coun
cil-w
ide
crim
e st
atis
tics
can
hide
mar
ked
diff
eren
ces
in p
artic
ular
ar
eas;
for
the
info
rmat
ion
to b
e us
eful
to
a co
mm
unity
gro
up it
nee
ds t
o be
as
loca
l as
poss
ible
. The
Off
ice
of N
atio
nal S
tatis
tics
‘Nei
ghbo
urho
od S
tatis
tics’
w
ebsi
te a
lread
y pr
ovid
es a
lot
of in
form
atio
n of
thi
s ty
pe.
The
3.26
Lo
cal A
rea
Ag
reem
ent
(LA
A)
offe
rs a
n op
port
unity
for
loca
l aut
horit
ies
and
thei
r pa
rtne
rs t
o pr
esen
t cl
early
to
loca
l citi
zens
how
the
y ar
e go
ing
to t
ackl
e th
e m
ajor
prio
ritie
s fo
r th
eir
area
, and
the
ir co
ntrib
utio
n to
nat
iona
l iss
ues
whi
ch
affe
ct e
very
one,
suc
h as
clim
ate
chan
ge.
Com
mun
ities
and
Loc
al G
over
nmen
t ha
s re
cent
ly la
unch
ed t
he c
ross
-gov
ernm
ent
3.27
Dat
a In
terc
han
ge
Hu
b w
hich
giv
es lo
cal a
utho
ritie
s ac
cess
to
the
mos
t up
-to-
date
info
rmat
ion
on N
atio
nal I
ndic
ator
s57 a
nd t
hrou
gh t
hat,
the
cha
nce
to
com
pare
loca
l per
form
ance
aga
inst
LA
A t
arge
ts. T
his
will
allo
w lo
cal a
utho
ritie
s to
be
nchm
ark
thei
r pe
rfor
man
ce a
gain
st s
imila
r au
thor
ities
els
ewhe
re in
the
cou
ntry
. Re
port
ing
of t
he C
ompr
ehen
sive
Are
a A
sses
smen
t –
the
mai
n in
dica
tion
of lo
cal
perf
orm
ance
– w
ill e
nabl
e ci
tizen
s to
com
pare
the
per
form
ance
of
all a
reas
ag
ains
t al
l the
Nat
iona
l Ind
icat
ors.
57
Indi
cato
rs c
over
a w
ide
rang
e of
nat
iona
l prio
ritie
s, s
uch
as p
upil
achi
evem
ent
in s
choo
ls a
nd n
umbe
rs
of n
ew h
omes
. The
new
set
of
198
Nat
iona
l Ind
icat
ors
was
ann
ounc
ed a
s pa
rt o
f th
e C
ompr
ehen
sive
Sp
endi
ng R
evie
w 2
007
and
cam
e in
to f
orce
on
1 A
pril
2008
, rep
laci
ng a
ll pr
evio
us p
erfo
rman
ce
indi
cato
rs in
clud
ing
Best
Val
ue P
erfo
rman
ce In
dica
tors
and
Per
form
ance
Ass
essm
ent
Fram
ewor
k in
dica
tors
.
57
Acc
ess
to in
form
atio
n
Ho
w t
he
Am
eric
an p
ub
lic is
info
rmed
ab
ou
t cr
ime
Whe
n re
side
nts
in m
any
of t
he b
igge
st c
ities
in t
he U
nite
d St
ates
wan
t to
kno
w
wha
t’s r
eally
goi
ng o
n ab
out
crim
e in
the
ir ne
ighb
ourh
ood,
the
y ca
n fin
d al
l the
in
form
atio
n th
ey w
ant
on t
heir
loca
l pol
ice
web
site
.
Polic
e ch
iefs
reg
ular
ly c
olle
ct p
erfo
rman
ce in
form
atio
n fr
om d
iffer
ent
prec
inct
s ac
ross
a g
row
ing
num
ber
of c
ities
incl
udin
g N
ew Y
ork,
Los
Ang
eles
and
Bal
timor
e so
tha
t th
ey k
now
whe
re c
rime
is r
isin
g an
d fa
lling
.
They
use
the
dat
a to
cha
lleng
e lo
cal p
olic
e co
mm
ande
rs w
here
crim
e ap
pear
s to
be
risin
g. T
hey
also
use
the
info
rmat
ion
to k
eep
the
May
or in
form
ed.
But
the
data
are
not
kep
t w
ithin
city
circ
les
– th
ey a
re a
ll m
ade
publ
ic e
ach
wee
k on
th
e In
tern
et.
The
proc
ess
was
firs
t de
velo
ped
as p
art
of N
ew Y
ork’
s dr
ive
to c
ut c
rime
in t
he
1990
s, w
hich
has
see
n th
e nu
mbe
r of
mur
ders
fal
l fro
m 2
,262
in 1
990
to 4
96 la
st
year
.
Now
vis
itors
to
the
New
Yor
k Po
lice
Dep
artm
ent’s
Com
pSta
t w
ebsi
te c
an s
ee f
igur
es
upda
ted
ever
y w
eek
for
the
city
as
a w
hole
and
for
the
ir ow
n lo
cal p
reci
nct.
The
data
sho
w h
ow t
he n
umbe
r of
bur
glar
ies,
rob
berie
s an
d m
urde
rs h
as c
hang
ed
over
the
pas
t ye
ar a
s w
ell a
s w
hat’s
hap
pene
d so
far
thi
s ye
ar.
Balti
mor
e C
ity’s
polic
e de
part
men
t pu
blis
hes
sim
ilar
data
in it
s C
itiSt
at p
rogr
amm
e,
as w
ell a
s an
inte
ract
ive
crim
e m
ap w
hich
allo
ws
peop
le t
o se
e av
erag
e cr
ime
stat
istic
s fo
r th
e la
st t
hree
yea
rs, f
or a
n ar
ea c
over
ing
a ra
dius
of
1/2
mile
fro
m t
heir
hom
e. L
os A
ngel
es a
lso
publ
ishe
s m
onth
ly d
ata
on g
ang-
rela
ted
crim
es.
ww
w.n
yc.g
ov/
htm
l/n
ypd
/htm
l/cr
ime_
pre
ven
tio
n/c
rim
e_st
atis
tics
.sh
tm
Com
mun
ities
and
Loc
al G
over
nmen
t is
als
o lo
okin
g at
how
to
open
up
furt
her
3.28
elem
ents
of
the
Plac
es D
atab
ase,
a m
ajor
rep
osito
ry o
f in
form
atio
n ab
out
com
mun
ities
. Thi
s w
ill h
elp
peop
le b
ette
r un
ders
tand
the
tre
nds
and
chal
leng
es in
th
eir
loca
l are
a. W
e w
ill u
se f
eedb
ack
from
use
rs o
f th
e si
te t
o im
prov
e an
d ta
ilor
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
58
the
data
base
to
prov
ide
the
info
rmat
ion
that
citi
zens
wan
t, in
a w
ay t
hey
wan
t to
vi
ew it
. We
will
laun
ch t
he n
ew p
ublic
fac
ing
Plac
es D
atab
ase
in a
utum
n 20
08.
In a
dditi
on t
o th
is, t
here
is a
hug
e am
ount
of
info
rmat
ion
colle
cted
loca
lly b
y 3.
29 au
thor
ities
the
mse
lves
. Thi
s in
form
atio
n co
uld
be o
f gr
eat
inte
rest
to
peop
le if
th
ey c
ould
acc
ess
it. H
owev
er, c
urre
ntly
the
re is
big
var
iatio
n be
twee
n au
thor
ities
in
how
muc
h of
thi
s in
form
atio
n th
ey m
ake
avai
labl
e an
d in
its
qual
ity,
acce
ssib
ility
and
use
fuln
ess
to c
itize
ns, i
nclu
ding
tho
se w
ith d
isab
ilitie
s an
d sp
ecia
l ne
eds.
We
wan
t lo
cal a
utho
ritie
s to
pub
lish
this
info
rmat
ion
as s
oon
as t
hey
have
ac
cess
to
it th
emse
lves
. We
will
wor
k w
ith t
he L
ocal
Gov
ernm
ent
Ass
ocia
tion
(LG
A) a
nd t
he Im
prov
emen
t an
d D
evel
opm
ent
Age
ncy
(IDeA
) to
sup
po
rt lo
cal
auth
ori
ties
in m
akin
g in
form
atio
n t
hey
ho
ld m
ore
rea
dily
ava
ilab
le. W
e w
ill a
lso
wor
k w
ith lo
cal a
utho
ritie
s to
pilo
t in
no
vati
ve a
pp
roac
hes
to
sh
arin
g
info
rmat
ion
, wit
h c
itiz
ens,
co
mm
un
ity
gro
up
s an
d w
ith
th
ird
par
ties
like
M
ySoc
iety
and
oth
ers,
to
cons
olid
ate,
reu
se a
nd r
epub
lish
loca
l inf
orm
atio
n.
Scre
enre
ader
.net
– a
gat
eway
to
ind
epen
den
ce f
or
the
blin
d
and
par
tial
ly s
igh
ted
Scre
enre
ader
.net
sup
plie
s a
free
too
l to
enab
le t
he b
lind
and
part
ially
sig
hted
w
ithou
t fin
anci
al r
esou
rces
to
mak
e a
com
pute
r ta
lk f
or t
hem
, allo
win
g th
e us
er t
o he
ar e
xact
ly w
hat’s
on
the
scre
en, t
o ac
cess
the
Inte
rnet
, to
writ
e em
ails
and
lett
ers,
or
sea
rch
for
a jo
b. T
his
inva
luab
le t
ool i
s ca
lled
‘Thu
nder
’ Scr
eenr
eade
r.net
and
was
fo
unde
d by
blin
d pe
ople
(Rog
er a
nd M
arga
ret
Wils
on-H
inds
) for
blin
d us
ers.
The
tech
nolo
gy u
sed
is n
ot n
ew b
ut, b
ecau
se it
ten
ds t
o be
exp
ensi
ve
(£50
0-£1
,100
), m
ost
blin
d an
d vi
sual
ly im
paire
d pe
ople
stil
l fin
d th
emse
lves
bar
red
from
pro
duct
ive
use
of c
ompu
ters
. Scr
eenr
eade
r.net
is u
niqu
e in
pro
vidi
ng t
his
tech
nolo
gy f
or f
ree.
Mor
e th
an 1
00,0
00 b
lind
peop
le h
ave
dow
nloa
ded
Thun
der
from
the
site
in t
he
last
18
mon
ths
and
over
20,
000
have
bec
ome
‘reg
iste
red
user
s’. S
cree
nrea
der.n
et’s
obje
ctiv
e is
to
diss
emin
ate
the
tech
nolo
gy a
s fa
r as
pos
sibl
e –
as it
s co
nstit
utio
n st
ates
: “m
ake
this
uni
vers
ally
ava
ilabl
e to
all
that
nee
d it”
.
Scre
enre
ader
.net
vie
ws
the
talk
ing
com
pute
r as
the
“ne
w B
raill
e”, t
he g
atew
ay t
o re
adin
g, w
ritin
g, le
arni
ng a
nd in
depe
nden
ce f
or b
lind
peop
le.
ww
w.s
cree
nrea
der.n
et
59
Acc
ess
to in
form
atio
n
Thos
e in
nee
d of
sup
port
in o
ur s
ocie
ty c
an e
xper
ienc
e pa
rtic
ular
cha
lleng
es in
3.
30 fin
ding
info
rmat
ion
abou
t th
e se
rvic
es t
hey
are
entit
led
to. A
s pa
rt o
f ou
r pi
lots
of
inno
vativ
e ap
proa
ches
to
shar
ing
info
rmat
ion
we
will
exp
lore
way
s of
st
reng
then
ing
info
rmat
ion
prov
isio
n fo
r vu
lner
able
and
soc
ially
exc
lude
d pe
ople
th
roug
h C
har
ters
fo
r In
dep
end
ent
Livi
ng
. The
se c
hart
ers
will
pro
vide
a c
lear
an
d ac
cess
ible
sta
tem
ent
of t
he s
tand
ards
ser
vice
use
rs c
an e
xpec
t. T
hey
will
als
o pr
ovid
e in
form
atio
n on
the
per
form
ance
of
serv
ices
in m
eetin
g th
ese
stan
dard
s.
And
it is
not
just
loca
l aut
horit
ies
who
hol
d in
form
atio
n th
at is
of
inte
rest
to
3.31
citiz
ens.
The
new
ind
epen
den
t so
cial
ho
usi
ng
reg
ula
tor,
the
Ten
ant
Serv
ices
A
utho
rity58
will
ens
ure
that
info
rmat
ion
is a
vaila
ble
to e
nabl
e so
cial
ten
ants
to
com
pare
the
per
form
ance
of
prov
ider
s of
soc
ial h
ousi
ng in
clud
ing
hous
ing
asso
ciat
ions
and
, in
futu
re, l
ocal
aut
horit
ies.
Co
mm
un
ity
med
iaTh
e m
ains
trea
m m
edia
– n
atio
nal,
loca
l, pr
int,
bro
adca
st a
nd o
nlin
e –
has
an
3.32
enor
mou
s in
fluen
ce o
ver
peop
le’s
attit
udes
tow
ards
the
pol
itica
l sys
tem
, tow
ards
po
litic
ians
and
tow
ards
pol
itica
l ins
titut
ions
and
is a
key
sou
rce
of in
form
atio
n ab
out
the
big
issu
es in
a lo
cal a
rea.
Joh
n Ll
oyd
has
gone
as
far
as t
o su
gges
t th
at:
“The
med
ia in
the
tw
enty
-firs
t ce
ntur
y, a
re in
Brit
ain
at t
he h
eigh
t of
the
ir po
wer
s –
a po
sitio
n sh
ared
by
thei
r co
unte
rpar
ts in
no
othe
r co
untr
y, e
ven
the
US…
Not
hing
–
not
relig
ious
bel
ief,
not
pol
itica
l deb
ate
and
argu
men
t, n
ot e
ven
conv
ersa
tion
with
fr
iend
s an
d fa
mily
– p
osse
sses
the
com
man
d ov
er m
ass
atte
ntio
n th
at t
he m
edia
ha
ve t
aken
as
thei
r ow
n. T
heir
them
es d
omin
ate
publ
ic a
nd p
rivat
e liv
es. T
heir
defin
ition
s of
wha
t is
rig
ht o
r w
rong
, tru
e or
fal
se, i
mpo
se t
hem
selv
es o
n po
litic
s an
d on
the
pub
lic d
omai
n. T
heir
narr
ativ
es c
onst
ruct
the
wor
ld w
e do
n’t
imm
edia
tely
exp
erie
nce
– w
hich
for
nea
rly a
ll of
us,
is m
ost
of t
he w
orld
.”59
The
Gov
ernm
ent
reco
gnis
es t
he im
port
ance
of
a ra
nge
of m
edia
out
lets
, lik
e 3.
33 co
mm
unity
rad
io a
nd t
elev
isio
n st
atio
ns a
nd lo
cal w
ebsi
tes,
as
a w
ay o
f pr
omot
ing
alte
rnat
ive
info
rmat
ion
for
disc
ussi
on a
nd d
ebat
e, a
nd e
nabl
ing
citiz
ens
to m
ake
choi
ces
abou
t w
here
to
get
info
rmat
ion
on t
heir
neig
hbou
rhoo
ds. T
he
58
The
esta
blis
hmen
t of
the
Ten
ant
Serv
ices
Aut
horit
y is
sub
ject
to
legi
slat
ion.
The
Ten
ant
Serv
ices
A
utho
rity
will
be
crea
ted
by t
he H
ousi
ng a
nd R
egen
erat
ion
Bill
whi
ch h
as n
ot a
t th
e tim
e of
pu
blic
atio
n, r
ecei
ved
Roya
l Ass
ent.
59
Lloy
d, J
(200
4) W
hat
the
med
ia a
re d
oing
to
our
polit
ics,
Con
stab
le.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
60
Gov
ernm
ent
will
wor
k w
ith m
ains
trea
m b
road
cast
ers
and
Ofc
om t
o en
cour
age
new
opp
ortu
nitie
s fo
r th
is s
ecto
r to
dev
elop
.
Sup
po
rtin
g in
no
vati
on
We
wan
t to
sup
port
inno
vatio
n in
the
use
of
new
tec
hnol
ogie
s. T
his
coul
d be
in
3.34
the
form
of
activ
e de
bate
and
del
iber
ativ
e en
gage
men
t w
ith g
over
nmen
t or
in
no
vati
on
in c
om
mu
nit
y an
d s
oci
al m
edia
. We
will
wor
k cl
osel
y w
ith t
he
Off
ice
of t
he T
hird
Sec
tor,
Cab
inet
Off
ice,
the
Min
istr
y of
Jus
tice,
Dep
artm
ent
for
Inno
vatio
n, U
nive
rsiti
es a
nd S
kills
and
oth
er p
artn
ers
to e
xplo
re w
ays
of d
oing
th
is. W
e w
ill a
lso
prov
ide
fund
ing
for
med
ia a
nd t
echn
olog
y th
roug
h th
e Em
pow
erm
ent
Fund
.
Mo
bili
sin
g v
olu
nte
ers
to r
esp
on
d t
o s
um
mer
flo
od
s
Com
mun
ity S
ervi
ce V
olun
teer
s (C
SV) i
s th
e U
K’s
larg
est
volu
ntee
ring
and
trai
ning
or
gani
satio
n. It
run
s 36
BBC
Act
ion
Des
ks
acro
ss E
ngla
nd, l
inke
d to
the
BBC
and
re
achi
ng in
to 1
0 m
illio
n ho
mes
. Thi
s ne
twor
k w
as p
artic
ular
ly u
sefu
l dur
ing
the
2007
sum
mer
flo
ods.
CSV
res
pond
ed t
o th
e cr
isis
in S
outh
Yo
rksh
ire t
hrou
gh t
he C
SV G
ood
Nei
ghbo
ur A
ppea
l, ru
n in
par
tner
ship
with
loca
l BBC
Rad
io p
artn
ers,
BBC
Rad
io S
heff
ield
. BBC
Rad
io S
heff
ield
’s C
SV
Act
ion
Des
k br
oadc
ast
on-a
ir ap
peal
s fo
r lis
tene
rs t
o do
nate
ess
entia
l ite
ms
of
hous
ehol
d eq
uipm
ent
and
furn
iture
to
peop
le w
hose
hom
es a
nd p
osse
ssio
ns h
ad
been
des
troy
ed. C
SV a
lso
appe
aled
for
vol
unte
ers
to a
ssis
t w
ith t
he c
olle
ctio
n an
d di
strib
utio
n of
don
ated
item
s as
wel
l as
the
phys
ical
cle
an-u
p of
flo
od a
reas
.
BBC
Rad
io S
heff
ield
bro
adca
st 2
4 ho
urs
a da
y fo
r te
n da
ys d
urin
g th
e ap
peal
, with
C
SV’s
Act
ion
Man
ager
And
y K
ersh
aw m
anag
ing
both
the
ir ou
trea
ch e
ffor
ts a
s w
ell
as b
eing
the
voi
ce o
f th
e ap
peal
on
air.
At
its p
eak,
the
Act
ion
Des
k A
ppea
l was
ge
nera
ting
200
calls
an
hour
and
400
–500
em
ails
a d
ay f
rom
peo
ple
offe
ring
item
s an
d su
ppor
t, a
nd r
ecru
ited
over
250
vol
unte
ers.
ww
w.c
sv.o
rg.u
k
61
Acc
ess
to in
form
atio
n
Gov
ernm
ent
will
pilo
t a
‘3.
35
Dig
ital
Men
tor’
sch
eme
in d
epriv
ed a
reas
. The
se
men
tors
will
sup
port
gro
ups
to d
evel
op w
ebsi
tes
and
podc
asts
, to
use
digi
tal
phot
ogra
phy
and
onlin
e pu
blis
hing
too
ls, t
o de
velo
p sh
ort
film
s an
d to
impr
ove
gene
ral m
edia
lite
racy
. The
Dig
ital M
ento
rs w
ill a
lso
crea
te li
nks
with
com
mun
ity
and
loca
l bro
adca
ster
s as
par
t of
the
ir ca
paci
ty b
uild
ing,
to
enab
le t
hose
who
w
ant
to d
evel
op c
aree
rs in
the
med
ia t
o do
so.
Dep
endi
ng o
n th
e su
cces
s of
the
se
pilo
ts, t
his
sche
me
coul
d be
rol
led
out
to d
epriv
ed a
reas
acr
oss
Engl
and.
The
Dep
artm
ent
for
Chi
ldre
n, S
choo
ls a
nd F
amili
es is
sup
port
ing
a Yo
uth
Med
ia
3.36
Fund
, kno
wn
as M
edia
box,
to
help
you
ng p
eopl
e ha
ve a
pos
itive
voi
ce in
the
m
edia
. It
offe
rs d
isad
vant
aged
13-
19 y
ear
olds
the
cha
nce
to d
evel
op a
nd
prod
uce
crea
tive
med
ia p
roje
cts
abou
t is
sues
tha
t ar
e im
port
ant
to t
hem
, usi
ng
film
, prin
t, t
elev
isio
n, r
adio
or
onlin
e pl
atfo
rms.
Ove
r 7,
000
youn
g pe
ople
hav
e be
en f
unde
d so
far
.
Sinc
e le
gisl
atio
n in
200
4 pr
ovid
ing
for
the
licen
sing
of
com
mun
ity r
adio
, Ofc
om
3.37
has
awar
ded
som
e 17
0 co
mm
un
ity
rad
io li
cen
ces
and
arou
nd 1
00 s
tatio
ns a
re
now
on-
air.
The
Dep
artm
ent
for
Cul
ture
, Med
ia a
nd S
port
pro
vide
s so
me
core
fu
ndin
g vi
a O
fcom
. We
belie
ve t
hat
com
mun
ity r
adio
can
hav
e a
uniq
ue r
ole
in
wor
king
with
in c
omm
uniti
es t
o bu
ild s
ocia
l coh
esio
n an
d em
pow
erm
ent
and
draw
on
a ra
nge
of f
undi
ng s
ourc
es t
o de
liver
soc
ial b
enef
its.
Bene
fits
also
incl
ude
prov
idin
g lo
cal e
duca
tion,
tra
inin
g an
d vo
lunt
eerin
g 3.
38 op
port
uniti
es –
incl
udin
g fo
r th
e hu
ndre
ds o
f m
edia
pro
fess
iona
ls w
ho g
ive
up
thei
r tim
e to
men
tor
loca
l com
mun
ity g
roup
s th
roug
h pr
ogra
mm
es s
uch
as t
hat
orga
nise
d by
the
Med
ia T
rust
. In
addi
tion,
soc
ial m
edia
can
be
an e
ntry
poi
nt f
or
peop
le t
o be
com
e ac
tive
citiz
ens,
esp
ecia
lly f
or y
oung
peo
ple,
pro
vidi
ng t
hem
w
ith w
ays
to c
reat
e th
eir
own
stor
ies
and
cont
ent
abou
t an
ythi
ng t
hat
inte
rest
s th
em, r
angi
ng f
rom
dai
ly b
logs
to
onlin
e di
scus
sion
s ab
out
rais
ing
child
ren.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
62
Ref
ug
ee B
en b
road
cast
s to
Bra
dfo
rd
Ben
Mus
sanz
i bro
adca
sts
regu
larly
on
Brad
ford
’s co
mm
unity
rad
io s
tatio
n, B
CB
106.
6fm
.
Six
year
s ag
o, B
en f
led
the
Dem
ocra
tic R
epub
lic o
f C
ongo
. Des
pite
his
qua
lific
atio
ns a
nd e
xper
ienc
e,
Ben
foun
d it
impo
ssib
le a
s a
refu
gee
with
poo
r En
glis
h to
fin
d a
job.
A c
hanc
e en
coun
ter
with
Mar
y D
owso
n, t
he B
CB
Dire
ctor
, ope
ned
Ben’
s ho
rizon
s to
com
mun
ity
radi
o an
d a
host
of
new
pro
duct
ion
and
pres
enta
tion
skill
s.
Ben
has
been
vol
unte
erin
g w
ith B
CB
for
over
fou
r ye
ars,
bro
adca
stin
g a
Fren
ch
lang
uage
pro
gram
me
calle
d A
fric
a on
Air.
Mor
e re
cent
ly h
e st
arte
d a
mon
thly
En
glis
h la
ngua
ge p
rogr
amm
e, P
eace
Mus
ic.
“Not
onl
y w
as I
givi
ng a
voi
ce t
o m
y co
mm
unity
, but
thr
ough
pre
sent
ing
Afr
ica
on
Air
and
late
r Pe
ace
Mus
ic, I
was
abl
e ex
pres
s m
y fe
elin
gs, d
eep
feel
ings
tha
t ha
d be
en c
ause
d by
the
tra
uma
of w
ar,”
sai
d Be
n. “
I rec
ogni
se n
ow t
hat
the
radi
o sh
ow
was
the
sta
rt o
f m
e de
alin
g w
ith t
his
trau
ma.
”
The
mul
ti-aw
ard
win
ning
sta
tion
is a
lso
avai
labl
e on
line.
It b
road
cast
s 24
hou
rs a
day
w
ith a
mix
of
mus
ic, l
ocal
new
s, s
port
and
com
mun
ity p
rogr
amm
ing.
Fun
ding
com
es
from
the
Bra
dfor
d C
ity C
ounc
il, g
over
nmen
t, c
harit
ies
and
the
Euro
pean
Uni
on.
As
a m
embe
rshi
p or
gani
satio
n, it
enc
oura
ges
peop
le t
o be
invo
lved
in t
he li
fe o
f th
e st
atio
n. T
here
are
als
o tr
aini
ng w
orks
hops
to
help
peo
ple
lear
n th
e ba
sics
of
broa
dcas
ting.
ww
w.b
cbra
dio.
co.u
k
Go
to t
he p
eopl
e. L
ive
with
th
em. L
earn
fro
m t
hem
. Lo
ve t
hem
.
Star
t w
ith w
hat
they
kno
w.
Build
with
wha
t th
ey h
ave.
But
with
the
bes
t le
ader
s,
whe
n th
e w
ork
is d
one,
th
e ta
sk a
ccom
plis
hed,
the
pe
ople
will
say
“W
e ha
ve d
one
this
ou
rsel
ves”
.
Lao
Tzu
(600
– 5
31 B
C)
Ch
ines
e Ta
ois
t p
hilo
sop
her
Ch
apte
r 4
Hav
ing
an in
fluen
ce
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
64
Hav
ing
an
infl
uen
ceH
ow d
o I h
ave
my
say
and
influ
ence
the
de
cisi
ons
bein
g m
ade
on m
y be
half,
bot
h by
el
ecte
d an
d ap
poin
ted
peop
le?
This
cha
pter
exp
lain
s ho
w w
e w
ill g
ive
peop
le n
ew r
ight
s to
pet
ition
for
act
ion
4.1
from
the
ir re
pres
enta
tives
and
pub
lic o
ffic
ials
and
how
we
will
enc
oura
ge h
ighe
r tu
rnou
ts in
ele
ctio
ns, i
nclu
ding
thr
ough
vot
ing
ince
ntiv
es.
Peti
tio
n p
ow
erBr
itain
has
a lo
ng-s
tand
ing
trad
ition
of
petit
ioni
ng t
o ex
pres
s a
colle
ctiv
e vi
ew a
nd
4.2
put
pres
sure
on
thos
e in
pow
er. F
or e
xam
ple,
the
Cha
rtis
ts d
eman
ded
grea
ter
dem
ocra
cy in
the
184
0s, i
nclu
ding
dem
andi
ng a
n en
d to
rot
ten
boro
ughs
, pa
ymen
t fo
r M
Ps, v
otes
for
wor
king
men
and
ann
ual p
arlia
men
ts. T
hey
orga
nise
d a
petit
ion
in s
uppo
rt o
f th
eir
dem
ands
whi
ch w
as s
igne
d by
six
mill
ion
peop
le, o
ut
of a
pop
ulat
ion
of u
nder
20
mill
ion.
Ten
s of
tho
usan
ds o
f pe
ople
sig
ned
petit
ions
as
par
t of
the
cam
paig
n to
abo
lish
the
tran
satla
ntic
sla
ve t
rade
.
Ther
e is
a lo
ng-e
stab
lishe
d tr
aditi
on o
f m
embe
rs o
f th
e pu
blic
pre
sent
ing
petit
ions
4.
3 at
the
doo
r of
No.
10
Dow
ning
Str
eet.
Sin
ce it
s la
unch
in N
ovem
ber
2006
, the
e-
Petit
ions
site
has
pro
ved
to b
e a
high
ly p
opul
ar in
nova
tion,
hel
ping
peo
ple
com
mun
icat
e w
ith t
he G
over
nmen
t an
d w
ith t
he P
rime
Min
iste
r’s o
ffic
e. T
here
ha
ve b
een
mor
e th
an e
ight
mill
ion
sign
atur
es, o
rigin
atin
g fr
om m
ore
than
fou
r m
illio
n di
ffer
ent
emai
l add
ress
es. T
he s
oftw
are
behi
nd t
he s
yste
m is
als
o av
aila
ble
free
for
any
one
to u
se.
We
are
not
prop
osin
g go
vern
men
t by
pet
ition
s, n
or a
re w
e su
gges
ting
that
the
4.
4 ro
le o
f el
ecte
d re
pres
enta
tives
in t
akin
g di
ffic
ult
deci
sion
s sh
ould
be
unde
rmin
ed.
But,
we
do b
elie
ve t
hat
stro
nger
pet
ition
pow
ers
will
ena
ble
mor
e pe
ople
to
have
th
eir
voic
e he
ard
and
help
ele
cted
rep
rese
ntat
ives
do
thei
r jo
bs b
ette
r.
Ch
apte
r 4
65
Hav
ing
an in
fluen
ce
Infl
uen
cin
g t
he
nat
ion
al a
gen
da
The
Scot
tish
Parli
amen
t su
cces
sful
ly a
llow
s in
divi
dual
s, c
omm
unity
gro
ups
and
4.5
orga
nisa
tions
to
have
pet
ition
s on
issu
es o
f pu
blic
con
cern
con
side
red
by a
st
andi
ng c
omm
ittee
. The
y ca
n de
cide
whe
ther
an
issu
e ra
ised
by
petit
ion
shou
ld
be c
onsi
dere
d in
a S
cott
ish
parli
amen
tary
deb
ate.
For
the
UK
, the
Hou
se o
f C
omm
ons
Proc
edur
e C
omm
ittee
has
look
ed a
t th
e 4.
6 Sc
ottis
h pa
rliam
ent
syst
em a
nd a
t ot
her
mod
els
in p
ropo
sing
ref
orm
s to
the
pe
titio
ning
sys
tem
at
Wes
tmin
ster
. The
Com
mitt
ee h
as n
ow p
ublis
hed
a re
port
pr
opos
ing
a sy
stem
of
e-pe
titio
ning
, whi
ch c
ould
res
ult
in a
par
liam
enta
ry d
ebat
e or
Sel
ect
Com
mitt
ee in
quiry
. It
is u
ltim
atel
y a
mat
ter
for
Parli
amen
t ho
w it
tak
es
this
for
war
d, b
ut t
he G
over
nmen
t w
elco
mes
the
wor
k do
ne b
y th
e C
omm
ittee
w
hich
has
the
obj
ectiv
e of
re-
enga
ging
peo
ple
with
pol
itics
and
Par
liam
ent.
The
G
over
nmen
t w
ill r
espo
nd t
o th
e C
omm
ittee
’s re
com
men
datio
ns in
due
cou
rse.
The
Min
istr
y of
Jus
tice
disc
ussi
on p
aper
, 4.
7 A
nat
iona
l fra
mew
ork
for
grea
ter
citiz
en
enga
gem
ent,
whi
ch is
pub
lishe
d al
ongs
ide
this
Whi
te P
aper
, als
o w
elco
mes
the
pr
opos
ed e
-pet
ition
sch
eme
for
Parli
amen
t an
d lo
oks
forw
ard
to im
plem
enta
tion.
Mak
ing
th
ing
s h
app
en lo
cally
Man
y lo
cal a
utho
ritie
s ha
ndle
pet
ition
s ve
ry w
ell.
How
ever
, res
earc
h fo
r th
e Lo
cal
4.8
Gov
ernm
ent
Ass
ocia
tion
(LG
A) s
ugge
sts
that
few
er t
han
a th
ird o
f co
unci
ls
guar
ante
e a
resp
onse
to
petit
ions
.60 O
ur o
wn
rese
arch
sug
gest
s th
at t
he n
umbe
r of
cou
ncils
who
mak
e de
tails
of
thei
r pe
titio
ns s
chem
e av
aila
ble
to t
he p
ublic
is
even
sm
alle
r.
We
will
intr
oduc
e a
4.9
new
du
ty o
n lo
cal c
ou
nci
ls t
o r
esp
on
d t
o a
ll p
etit
ion
s,
incl
ud
ing
ele
ctro
nic
pet
itio
ns,
rel
atin
g t
o lo
cal a
uth
ori
ty f
un
ctio
ns
or
oth
er
pu
blic
ser
vice
s w
her
e th
e co
un
cil s
har
es d
eliv
ery
resp
on
sib
iliti
es. P
etiti
ons
coul
d ca
ll fo
r ac
tion
– to
dea
l with
em
pty
prop
ertie
s, t
o tr
ansf
er t
he o
wne
rshi
p of
a
build
ing
to t
he c
omm
unity
, to
calm
tra
ffic
in a
n ac
cide
nt b
lack
spot
, or
to r
eque
st
refu
se c
olle
ctio
n on
a c
erta
in d
ay, g
ates
at
the
end
of t
he p
assa
ges
behi
nd h
ouse
s,
a ne
w s
choo
l cro
ssin
g, o
r ne
w s
tree
t lig
hts
in a
dar
k co
rner
of
an e
stat
e. T
hey
coul
d al
so c
all f
or p
artic
ipat
ory
budg
etin
g or
a lo
cal r
efer
endu
m t
hus
givi
ng t
he
initi
ativ
e to
the
citi
zen.
60
Loca
l Gov
ernm
ent
Ass
ocia
tion
rapi
d su
rvey
of
102
mem
ber
auth
oriti
es, 2
007.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
66
Resp
ondi
ng t
o a
petit
ion
shou
ld n
ot b
e a
‘tic
kbox
’ exe
rcis
e. If
the
cou
ncil’
s 4.
10 ov
ervi
ew a
nd s
crut
iny
com
mitt
ee d
ecid
es t
he r
espo
nse
is n
ot a
dequ
ate
or
subs
tant
ive,
pet
ition
ers
will
be
able
to
secu
re a
deb
ate
of t
he f
ull c
ounc
il. In
any
ev
ent,
if f
ive
per
cent
of
the
loca
l pop
ulat
ion
sign
a p
etiti
on, t
here
will
hav
e to
be
a fu
ll co
unci
l deb
ate.
Loc
al a
utho
ritie
s w
ill b
e ab
le t
o se
t lo
wer
thr
esho
lds.
A f
ew is
sues
, for
exa
mpl
e pl
anni
ng, w
ill n
eed
to b
e de
alt
with
diff
eren
tly t
o re
flect
4.
11 ex
istin
g ro
bust
sta
tuto
ry p
roce
sses
for
pub
lic p
artic
ipat
ion
and
cons
ulta
tion.
Pe
titio
ns a
re a
lread
y us
ed e
xten
sive
ly b
y lo
cal c
omm
uniti
es t
o ex
pres
s th
eir
view
s on
pla
nnin
g m
atte
rs. L
ocal
pla
nnin
g au
thor
ities
are
alre
ady
lega
lly r
equi
red
to
addr
ess
repr
esen
tatio
ns, i
nclu
ding
pet
ition
s, b
y ta
king
rel
evan
t co
mm
ents
into
ac
coun
t an
d by
mak
ing
thei
r de
cisi
on a
nd t
he r
easo
ns f
or it
pub
lic.
Co
un
cils
will
als
o a
ct a
s co
mm
un
ity
advo
cate
s4.
12
, for
exa
mpl
e fo
r pe
titio
ns
rela
ted
to t
he P
rimar
y C
are
Trus
t on
sub
ject
s su
ch a
s th
e le
vel o
f pr
ovis
ion
of
com
mun
ity s
ervi
ces.
We
will
wor
k w
ith o
ur lo
cal p
artn
ers
to d
evis
e a
syst
em
whi
ch w
ill w
ork
in p
ract
ice
and
whi
ch is
cap
able
of
enga
ging
the
pub
lic in
a
mea
ning
ful w
ay.
We
wan
t to
em
pow
er t
he p
ublic
to
use
petit
ions
in o
ther
pub
lic s
ervi
ces.
The
4.
13 C
hief
Insp
ecto
r of
Edu
catio
n, C
hild
ren’
s Se
rvic
es a
nd S
kills
has
ann
ounc
ed t
hat
in
the
futu
re t
he t
imin
g of
insp
ectio
ns w
ill b
e de
term
ined
by
an a
nnua
l ris
k as
sess
men
t w
hich
will
be
info
rmed
by
a ra
nge
of e
vide
nce
incl
udin
g th
e vi
ews
of
pare
nts
obta
ined
thr
ough
sur
veys
or
from
com
plai
nts.
Thi
s w
ill in
clud
e is
sues
ra
ised
thr
ough
pet
ition
s.
We
will
wor
k w
ith k
ey in
spec
tora
tes
to e
ncou
rage
the
m t
o co
nsid
er p
etiti
ons
as
4.14
impo
rtan
t pi
eces
of
evid
ence
to
dete
rmin
e w
hen
insp
ectio
ns m
ust
take
pla
ce, f
or
exam
ple
if an
old
peo
ple’
s ca
re h
ome
is n
ot u
p to
an
acce
ptab
le s
tand
ard
or a
w
orkp
lace
is f
elt
to b
e un
safe
.
67
Hav
ing
an in
fluen
ce
Co
un
cillo
r C
all f
or
Act
ion
We
intr
oduc
ed a
new
pow
er f
or c
ounc
illor
s in
the
Loc
al G
over
nmen
t an
d Pu
blic
4.
15 In
volv
emen
t in
Hea
lth A
ct 2
007
calle
d th
e C
ounc
illor
Cal
l for
Act
ion.
Thi
s em
pow
ers
coun
cillo
rs t
o re
quire
ove
rvie
w a
nd s
crut
iny
com
mitt
ees
to c
onsi
der
issu
es o
f lo
cal c
once
rn. W
e w
ill w
ork
with
the
Loc
al G
over
nmen
t A
ssoc
iatio
n (L
GA
) to
issu
e gu
idan
ce la
ter
this
yea
r to
sup
port
cou
ncill
ors
in e
xerc
isin
g th
ese
pow
ers.
A C
ounc
illor
Cal
l for
Act
ion
also
exi
sts
in t
he P
olic
e an
d Ju
stic
e A
ct 2
006
to r
aise
crim
e an
d di
sord
er is
sues
suc
h as
gan
gs a
nd g
uns.
The
Hom
e O
ffic
e w
ill
be c
onsu
lting
on
how
a C
ounc
illor
Cal
l for
Act
ion
mig
ht a
dd v
alue
as
part
of
the
broa
der
loca
l acc
ount
abili
ty a
rran
gem
ents
for
crim
e an
d di
sord
er in
the
upc
omin
g Po
licin
g G
reen
Pap
er. C
onsi
dera
tion
of t
he c
rime
and
diso
rder
Cou
ncill
or C
all f
or
Act
ion
will
be
take
n fo
rwar
d in
ligh
t of
the
res
ults
of
that
con
sulta
tion
with
a v
iew
to
gui
danc
e by
the
end
of
the
year
.
Part
icip
ato
ry b
ud
get
ing
Part
icip
ator
y bu
dget
ing
invo
lves
peo
ple
in m
akin
g de
cisi
ons
abou
t ho
w s
ectio
ns
4.16
of lo
cal p
ublic
bud
gets
are
allo
cate
d an
d in
vest
ed. O
rigin
atin
g am
ong
the
poor
est
com
mun
ities
in P
orto
Ale
gre,
Bra
zil i
n 19
89, t
he s
yste
m h
as b
een
used
in 3
00
citie
s w
ith 1
2 m
illio
n pe
ople
. The
Gov
ernm
ent
curr
ently
sup
port
s th
e Pa
rtic
ipat
ory
Budg
etin
g U
nit,
a p
roje
ct o
f th
e C
hurc
h A
ctio
n G
roup
on
Pove
rty,
to
enco
urag
e th
e sp
read
of
part
icip
ator
y bu
dget
ing
in E
ngla
nd.
Part
icip
ator
y bu
dget
ing
help
s to
dev
elop
the
ski
lls, e
xper
ienc
e an
d co
nfid
ence
of
4.17
thos
e in
volv
ed. I
t he
lps
to b
ring
peop
le t
oget
her
acro
ss d
ivid
es o
f ra
ce, a
ge, c
lass
an
d ba
ckgr
ound
to
build
a s
tron
ger
com
mun
ity a
nd e
ngen
ders
gre
ater
un
ders
tand
ing
of t
he c
ompl
exiti
es o
f lo
cal c
ounc
ils’ d
ecis
ion-
mak
ing,
incl
udin
g co
mpr
omis
es a
nd t
rade
-off
s. T
he d
ecis
ions
tak
en c
an b
e be
tter
tai
lore
d to
loca
l ne
eds
beca
use
loca
l com
mun
ity v
iew
s ar
e bu
ilt in
to t
he p
roce
ss f
rom
the
sta
rt,
and
the
proc
ess
enab
les
loca
l cou
ncill
ors
to a
dopt
a p
ositi
on o
f st
rong
com
mun
ity
lead
ersh
ip.61
It is
impo
rtan
t th
at s
ocia
lly e
xclu
ded
grou
ps a
re n
ot m
argi
nalis
ed in
th
e de
velo
pmen
t of
the
se a
ppro
ache
s an
d th
at t
heir
incl
usio
n he
lps
to in
form
and
ba
lanc
e co
mm
unity
dec
isio
n-m
akin
g.
61
Lava
n, K
(200
7) P
artic
ipat
ory
Budg
etin
g in
the
UK
: An
Eval
uatio
n fr
om a
Pra
ctiti
oner
Per
spec
tive,
M
anch
este
r: P
B U
nit.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
68
Ther
e ar
e 22
loca
l aut
horit
y pa
rtic
ipat
ory
budg
etin
g pi
lots
cur
rent
ly o
pera
ting
in
4.18
Engl
and,
with
mor
e pl
anne
d by
the
end
of
the
year
. We
wan
t to
enc
oura
ge a
ll lo
cal a
utho
ritie
s to
fol
low
the
exa
mpl
e of
pio
neer
ing
loca
l aut
horit
ies
such
as
Sund
erla
nd a
nd B
radf
ord
so t
hat
part
icip
ator
y bu
dget
ing
is u
sed
in e
very
loca
l au
thor
ity a
rea
by 2
012.
We
will
sho
rtly
pub
lish
a N
atio
nal
Str
ateg
y o
n
par
tici
pat
ory
bu
dg
etin
g, w
hich
will
set
out
how
thi
s as
pira
tion
will
be
achi
eved
.
The
Dep
artm
ent
for
Chi
ldre
n, S
choo
ls a
nd F
amili
es (D
CSF
) has
pro
vide
d di
scre
te
4.19
fund
ing
for
youn
g pe
ople
to
cont
rol –
the
You
th O
ppor
tuni
ty F
und
and
the
Yout
h C
apita
l Fun
d. T
hese
fun
ds w
ill e
nabl
e lo
cal a
utho
ritie
s to
dev
elop
new
app
roac
hes
to s
trat
egic
inve
stm
ent
in y
outh
act
iviti
es a
nd f
acili
ties,
par
ticul
arly
in d
epriv
ed
area
s. W
e ar
e w
orki
ng w
ith t
he D
epar
tmen
t of
Hea
lth t
o ex
plor
e ho
w p
artic
ipat
ory
budg
etin
g ca
n be
use
d to
invo
lve
peop
le in
dec
isio
ns a
bout
hea
lth-r
elat
ed
spen
ding
. Add
ition
ally,
loca
l cou
ncill
ors
can
choo
se t
o al
loca
te a
ny d
eleg
ated
bu
dget
s th
roug
h pa
rtic
ipat
ory
budg
etin
g ap
proa
ches
.
The
Hom
e O
ffic
e w
ill s
uppo
rt p
ilotin
g th
e us
e of
par
ticip
ator
y bu
dget
ing
for
loca
l 4.
20 co
mm
unity
saf
ety
budg
ets.
We,
and
oth
er g
over
nmen
t de
part
men
ts, a
re
cons
ider
ing
whe
ther
mon
ey r
ecov
ered
fro
m c
rimin
als
unde
r th
e Pr
ocee
ds o
f C
rime
Act
200
2 sh
ould
be
avai
labl
e to
be
used
in t
his
way
.
69
Hav
ing
an in
fluen
ce
New
cast
le y
ou
ng
ster
s d
ecid
e w
hat
th
ey w
ant
to f
un
d
In N
ewca
stle
mor
e th
an 4
,000
you
ngst
ers
wer
e in
volv
ed in
spe
ndin
g £1
10,0
00 o
f th
e lo
cal
Nei
ghbo
urho
od R
enew
al F
und
from
200
6 to
200
8 in
an
awar
d-w
inni
ng p
artic
ipat
ory
budg
etin
g pi
lot,
br
ande
d lo
cally
as
Ude
cide
. Chi
ldre
n an
d yo
ung
peop
le s
et p
riorit
ies
for
spen
ding
the
mon
ey a
nd p
ut
forw
ard
proj
ect
idea
s.
Am
ong
the
succ
essf
ul p
ropo
sals
was
an
outd
oor
play
are
a fo
r ba
bies
at
a lo
cal c
hild
ren’
s ce
ntre
, new
sa
mba
dru
ms
for
a sp
ecia
l sch
ool a
nd a
pla
y ar
ea a
t a
hom
eles
s fa
mili
es p
roje
ct.
Jam
es, a
pup
il fr
om F
arne
Prim
ary
Scho
ol, s
aid:
“A
dults
pic
k di
ffer
ent,
bor
ing
stuf
f, b
ut U
deci
de
give
s ch
ildre
n a
go a
t sp
endi
ng t
he m
oney
”.Te
ache
r Ro
se W
ilcox
add
ed: “
The
child
ren
mad
e al
l the
dec
isio
ns f
or t
hem
selv
es.
They
’ve
real
ly d
iscu
ssed
the
mer
its o
f th
e id
eas
and
whe
ther
the
y m
et t
he c
riter
ia.”
The
City
Cou
ncil
was
so
impr
esse
d by
the
ir en
thus
iasm
, com
mitm
ent
and
abili
ty t
o m
ake
good
dec
isio
ns t
hat
they
hav
e em
bedd
ed t
his
met
hod
of e
ngag
emen
t w
ithin
th
eir
stru
ctur
es f
or d
eliv
erin
g se
rvic
es f
or c
hild
ren
and
youn
g pe
ople
. So
muc
h so
tha
t w
hen
Chi
ldre
n’s
Serv
ices
wan
ted
to k
now
whi
ch p
roje
cts
bidd
ing
for
thei
r £2
.25m
C
hild
ren’
s Fu
nd w
ould
mak
e a
diff
eren
ce t
o th
e liv
es o
f yo
ung
peop
le, t
hey
aske
d yo
ung
peop
le t
hem
selv
es t
o vo
te.
ww
w.n
ewca
stle
.gov
.uk/
udec
ide#
wha
t
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
70
Vo
tin
g in
cen
tive
sM
any
peop
le v
iew
vot
ing
in e
lect
ions
as
one
of t
he d
utie
s of
citi
zens
hip,
and
car
ry
4.21
out
thei
r re
spon
sibi
litie
s ev
ery
polli
ng d
ay. I
ncre
asin
gly,
tho
ugh,
vot
ing
is s
een
as
an a
rcan
e an
d al
ien
proc
ess,
whi
ch d
eter
s m
any
peop
le f
rom
tak
ing
part
. Thi
s is
es
peci
ally
tru
e of
you
ng p
eopl
e, w
ho a
re t
urni
ng t
heir
back
s on
vot
ing
in e
lect
ions
in
rec
ord
num
bers
.62
As
part
of
the
new
dut
y to
pro
mot
e de
moc
racy
tha
t w
e w
ill p
lace
on
loca
l 4.
22 au
thor
ities
, the
y sh
ould
run
info
rmat
ion
cam
paig
ns t
o ex
plai
n th
e pr
oces
ses
and
impl
icat
ions
of
votin
g, e
spec
ially
to
youn
g pe
ople
. Thi
s m
ight
invo
lve
loca
l cou
ncils
fo
rgin
g pa
rtne
rshi
ps w
ith s
choo
ls t
o us
e ci
tizen
ship
edu
catio
n to
adv
ocat
e vo
ting.
Th
e Q
ualit
y Pa
rish
Sche
me
requ
ires
paris
h co
unci
ls t
o pr
omot
e lo
cal d
emoc
racy
as
one
of t
he c
riter
ia f
or a
chie
ving
Qua
lity
stat
us.63
We
will
giv
e lo
cal a
utho
ritie
s4.
23
th
e p
ow
er t
o p
rovi
de
ince
nti
ves
for
voti
ng
in
loca
l go
vern
men
t el
ecti
on
s, f
or e
xam
ple
by e
nter
ing
vote
rs in
to a
priz
e dr
aw.
Votin
g in
cent
ives
sho
uld
not
be c
onst
rued
as
‘pay
ing
for
vote
s’ o
r cr
eate
a m
ajor
ne
w f
inan
cial
bur
den
on c
ounc
ils. I
nste
ad, t
hey
shou
ld b
e vi
ewed
as
an e
ye-
catc
hing
met
hod
to in
crea
se a
war
enes
s an
d en
gage
men
t, e
spec
ially
with
you
ng
peop
le w
ho h
ave
neve
r vo
ted
and
who
mig
ht v
iew
the
pro
cess
with
sus
pici
on.
Stro
ng
er c
om
mu
nit
y g
ove
rnan
ceW
e w
ant
form
al d
emoc
ratic
dec
isio
n-m
akin
g to
be
cond
ucte
d as
loca
lly a
s 4.
24 po
ssib
le, s
o th
at c
itize
ns c
an f
eel t
hat
thei
r lo
cal g
over
nmen
t is
par
t of
the
fab
ric
of c
omm
unity
life
and
tha
t th
eir
view
s ca
n be
hea
rd a
nd a
cted
upo
n by
loca
l co
unci
llors
.
To t
his
end,
we
wan
t to
enc
oura
ge t
he c
reat
ion
of c
ounc
ils a
t th
e m
ost
loca
l lev
el
4.25
whe
re t
hese
are
wan
ted
and
need
ed b
y lo
cal p
eopl
e, s
o th
at c
ounc
ils d
o no
t ju
st
exis
t at
dis
tric
t, c
ount
y or
bor
ough
leve
l. In
big
citi
es, p
eopl
e te
nd t
o id
entif
y w
ith
the
part
of
the
city
the
y liv
e in
. In
conu
rbat
ions
, peo
ple
iden
tify
with
the
ir su
burb
, es
tate
or
neig
hbou
rhoo
d. In
rur
al a
reas
, peo
ple
iden
tify
mos
t st
rong
ly w
ith t
heir
villa
ge o
r ne
ares
t to
wn.
Thi
s ca
n le
ad t
o a
disc
onne
ct b
etw
een
the
plac
e pe
ople
62
Elec
tora
l Com
mis
sion
(200
5) E
lect
ion
2005
: Tur
nout
– H
ow M
any,
Who
and
Why
?, L
ondo
n:
The
Elec
tora
l Com
mis
sion
. 63
A
chie
ving
qua
lity
paris
h st
atus
dem
onst
rate
s th
at a
cou
ncil
has
met
cer
tain
min
imum
sta
ndar
ds
expe
cted
fro
m a
n ef
fect
ive,
rep
rese
ntat
ive
and
activ
e pa
rish
coun
cil.
71
Hav
ing
an in
fluen
ce
say
they
live
in, a
nd t
he n
ame
of t
he lo
cal a
utho
rity
whi
ch d
eliv
ers
thei
r se
rvic
es
and
colle
cts
thei
r co
unci
l tax
. So
for
exam
ple,
a r
esid
ent
of M
alm
esbu
ry o
r Pe
wse
y,
in W
iltsh
ire is
unl
ikel
y to
say
the
y liv
e in
Ken
net,
eve
n if
that
is t
he n
ame
of t
he
coun
cil w
hich
col
lect
s th
eir
tax
ever
y ye
ar.
Ther
e ar
e al
read
y ab
out
8,90
0 pa
rish
or t
own
coun
cils
in E
ngla
nd, w
ith a
bout
4.
26 70
,000
ele
cted
par
ish
coun
cillo
rs, c
over
ing
roug
hly
90 p
er c
ent
of t
he
geog
raph
ical
are
a of
Eng
land
. The
se p
aris
h an
d to
wn
coun
cils
can
gen
erat
e lo
cal
inco
me
to f
und
thei
r ac
tiviti
es t
hrou
gh a
sup
plem
enta
ry c
harg
e (c
alle
d a
‘pre
cept
’) w
hich
is a
dded
to
the
coun
cil t
ax b
ill f
or t
he r
esid
ents
of
thei
r ar
ea.
In s
ome
area
s, p
aris
h or
tow
n co
unci
ls h
ave
wor
ked
with
loca
l gro
ups
to d
evel
op
4.27
a co
mm
unity
gov
erna
nce
part
ners
hip
mod
el, b
ased
on
the
deve
lopm
ent
of a
co
llect
ive
visi
on a
nd a
ctio
n pl
an. T
his
lend
s its
elf
to m
etho
ds s
uch
as p
artic
ipat
ory
budg
etin
g.
Resi
dent
s in
eve
ry p
art
of E
ngla
nd c
an n
ow s
eek
to e
stab
lish
this
for
m o
f lo
cal
4.28
coun
cil,
incl
udin
g in
maj
or c
ities
suc
h as
Lon
don.
Peo
ple
can
now
als
o ch
oose
to
call
thei
r lo
cal c
ounc
il a
neig
hbou
rhoo
d, c
omm
unity
or
villa
ge c
ounc
il in
stea
d of
a
paris
h or
tow
n co
unci
l if
they
wis
h. T
his
will
hel
p to
avo
id c
onfu
sing
civ
il pa
rish
coun
cils
, whi
ch a
re lo
cal c
ounc
ils, w
ith e
ccle
sias
tical
par
ish
coun
cils
whi
ch a
re
linke
d to
a c
hurc
h. W
e w
ant
to e
ncou
rage
the
cre
atio
n of
mor
e lo
cal c
ounc
ils
espe
cial
ly in
maj
or c
ities
, whe
re t
here
is lo
cal d
eman
d fo
r th
em, a
nd w
here
the
y ca
n be
man
aged
in a
fin
anci
ally
sus
tain
able
way
, whi
ch is
acc
epta
ble
to lo
cal
taxp
ayer
s. W
e in
tend
to
intr
oduc
e a
rig
ht
of
app
eal t
o t
he
Secr
etar
y o
f St
ate
wh
ere
a co
mm
un
ity’
s p
rop
osa
l fo
r a
loca
l co
un
cil i
s d
enie
d b
y th
e lo
cal
auth
ori
ty. W
e w
ill a
lso
wor
k w
ith t
he N
atio
nal A
ssoc
iatio
n of
Loc
al C
ounc
ils t
o en
cour
age
mor
e pa
rish
and
tow
n co
unci
ls t
o be
com
e Q
ualit
y co
unci
ls u
nder
the
ir re
vise
d sc
hem
e.
Sinc
e 19
72, e
very
par
ish
coun
cil h
as b
een
oblig
ed t
o ho
ld a
n an
nual
par
ish
4.29
mee
ting
of it
s el
ecto
rs, a
nd r
esid
ents
hav
e th
e po
wer
to
dem
and
a po
ll of
all
elec
tors
on
any
ques
tion
unde
r di
scus
sion
at
the
mee
ting.
The
pol
l is
then
or
gani
sed
and
held
at
a la
ter
date
. In
the
past
par
ish
polls
hav
e be
en c
ondu
cted
on
que
stio
ns w
hich
are
not
loca
l iss
ues.
We
prop
ose
to m
ake
the
rule
s g
ove
rnin
g p
aris
h p
olls
mo
re a
cces
sib
le a
nd b
ette
r un
ders
tood
and
to
mor
e cl
early
def
ine
thei
r sc
ope.
Thi
s m
ight
lead
to
chan
ges
such
as
exte
ndin
g th
e ho
urs
durin
g w
hich
par
ish
polls
are
con
duct
ed.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
72
Bye-
law
s ca
n be
use
d to
ens
ure
that
ope
n pu
blic
spa
ces
can
be e
njoy
ed b
y al
l. Fo
r 4.
30 ex
ampl
e, lo
cal a
utho
ritie
s ha
ve u
sed
them
to
ban
the
ridin
g of
min
i-mot
orcy
cles
in
publ
ic p
arks
, to
ban
skat
eboa
rdin
g in
inap
prop
riate
are
as a
nd t
o pr
even
t do
gs
ente
ring
child
ren’
s pl
ay a
reas
. In
futu
re, l
ocal
aut
horit
ies,
incl
udin
g in
som
e ca
ses
paris
h co
unci
ls, w
ill b
e ab
le t
o m
ake
cert
ain
bye
-law
s w
ith
ou
t th
e n
eed
fo
r sc
ruti
ny
by
cen
tral
go
vern
men
t. T
his
will
mak
e by
e-la
ws
easi
er t
o un
ders
tand
an
d ex
plor
e, a
llow
ing
loca
l sol
utio
ns f
or lo
cal i
ssue
s.
Nei
gh
bo
urh
oo
d m
anag
emen
tA
roun
d a
quar
ter
of lo
cal a
utho
ritie
s, c
over
ing
near
ly 5
00 n
eigh
bour
hood
s an
d 4.
31 4.
2 m
illio
n pe
ople
, now
ope
rate
a s
yste
m c
alle
d ne
ighb
ourh
ood
man
agem
ent.
Th
is s
eeks
to
link
loca
l ser
vice
s, p
artic
ular
ly e
nviro
nmen
tal s
ervi
ces,
war
deni
ng a
nd
polic
ing,
and
foc
us o
n th
e ne
eds
of a
com
mun
ity. I
n ar
eas
whe
re n
eigh
bour
hood
m
anag
emen
t is
wor
king
, peo
ple
repo
rt a
red
uctio
n in
the
ir pe
rcep
tion
of
prob
lem
s su
ch a
s ca
r cr
ime,
van
dalis
m, g
raff
iti a
nd r
acia
l har
assm
ent;
incr
ease
d sa
tisfa
ctio
n w
ith t
he w
ay d
rugs
, litt
er a
nd n
uisa
nce
are
bein
g ta
ckle
d; a
nd
incr
ease
d sa
tisfa
ctio
n w
ith t
he p
olic
e be
caus
e of
gre
ater
vis
ibili
ty o
f po
lice
offic
ers
and
polic
e co
mm
unity
sup
port
off
icer
s (P
CSO
s).
Sir
Ronn
ie F
lana
gan,
in h
is r
ecen
t re
view
of
polic
ing
4.32
64
, rec
omm
ende
d th
at
neig
hbou
rhoo
d-le
vel p
olic
ing
shou
ld b
e pa
rt o
f w
ider
loca
l aut
horit
y-le
d ne
ighb
ourh
ood
man
agem
ent.
Thi
s w
ould
mea
n lo
cally
-neg
otia
ted
com
mun
ity
safe
ty p
riorit
ies;
sha
red
info
rmat
ion
and
feed
back
for
res
iden
ts; a
nd s
tron
g re
side
nt in
volv
emen
t in
the
dire
ctio
n of
pol
icin
g. (T
his
was
sup
port
ed b
y Lo
uise
C
asey
in h
er r
ecen
t re
view
.)
Both
nei
ghbo
urho
od p
olic
ing
and
a m
ore
inte
grat
ed n
eigh
bour
hood
ser
vice
rel
y 4.
33 he
avily
on
the
activ
e pa
rtic
ipat
ion
of lo
cal c
omm
uniti
es t
o m
ake
them
wor
k. T
he
Hom
e O
ffic
e w
ill t
ake
forw
ard
the
Cas
ey p
ropo
sal t
o su
ppor
t co
mm
unity
gro
ups
to p
lay
a st
rong
er r
ole
in t
ackl
ing
crim
e th
roug
h th
e C
omm
unity
Crim
e Fi
ghte
r pr
ogra
mm
e. It
will
be
an o
ppor
tuni
ty t
o in
crea
se t
he v
isib
ility
and
eff
ectiv
enes
s of
th
e m
any
and
dive
rse
loca
l gro
ups
alre
ady
wor
king
in t
he c
omm
unity
– s
uch
as
Nei
ghbo
urho
od W
atch
– a
nd t
o ex
tend
invo
lvem
ent
into
new
are
as a
nd in
clud
e ne
w c
itize
ns.
64
Flan
agan
, R (2
008)
The
Rev
iew
of
Polic
ing:
Fin
al R
epor
t, L
ondo
n: H
ome
Off
ice.
73
Hav
ing
an in
fluen
ce
Ther
e ar
e pl
enty
of e
xam
ples
of t
his
arou
nd th
e co
untr
y. In
Der
wen
tsid
e,
4.34
C
ount
y D
urha
m, t
he p
olic
e an
d ot
her
agen
cies
laun
ched
a c
ampa
ign
to t
ackl
e un
dera
ge
drin
king
and
ant
i-soc
ial b
ehav
iour
. The
initi
ativ
e re
duce
d th
e am
ount
of
alco
hol
seiz
ed b
y 85
per
cen
t to
just
18
seiz
ures
a m
onth
, with
a re
duct
ion
in a
nti-s
ocia
l be
havi
our.
We
will
tak
e th
is a
ppro
ach
furt
her
with
the
Nat
iona
l Pol
ice
Impr
ovem
ent
Age
ncy
and
the
Regi
onal
Impr
ovem
ent
and
Effic
ienc
y Pa
rtne
rshi
ps.
Stre
ng
then
ing
co
mm
un
ity
voic
esTh
e th
ird s
ecto
r ha
s a
uniq
ue a
bilit
y to
giv
e a
voic
e to
the
com
mun
ity a
nd d
rive
4.35
chan
ge, m
ost
pow
erfu
lly w
here
thi
rd s
ecto
r or
gani
satio
ns w
ork
toge
ther
. We
reco
gnis
e th
at in
clus
ive
part
icip
ativ
e st
ruct
ures
for
thi
rd s
ecto
r or
gani
satio
ns a
re
impo
rtan
t in
ens
urin
g th
at t
he s
ecto
r ha
s a
cons
iste
nt, e
ffec
tive
and
acco
unta
ble
voic
e in
loca
l dec
isio
n-m
akin
g.
This
ess
entia
l rol
e is
refle
cted
in s
tatu
tory
gui
danc
e fo
r lo
cal a
utho
ritie
s. W
e ha
ve
4.36
wor
ked
clos
ely
with
thi
rd s
ecto
r um
brel
la g
roup
s to
dev
elop
‘Prin
cipl
es o
f Re
pres
enta
tion’
for
thi
rd s
ecto
r or
gani
satio
ns o
n Lo
cal S
trat
egic
Par
tner
ship
s (L
SPs)
. Th
ese
prin
cipl
es w
ill h
elp
the
sect
or t
o or
gani
se it
s in
volv
emen
t in
LSP
s an
d he
lp
LSPs
dec
ide
how
the
y m
ight
bes
t su
ppor
t th
is in
volv
emen
t in
a s
usta
ined
way
.
Eng
agin
g p
eop
le in
dev
elo
pin
g a
nd
co
mm
issi
on
ing
ser
vice
sU
nder
stan
ding
the
nee
ds o
f ci
tizen
s, c
usto
mer
s an
d us
ers
of s
ervi
ces
is
4.37
fund
amen
tal.
In t
he w
ords
of
one
loca
l gov
ernm
ent
offic
er “
If w
e re
ally
wan
t to
pu
t ou
r cu
stom
ers
first
, the
n w
e ne
ed t
o ge
t to
kno
w t
hem
bet
ter”
. Su
ch w
ork,
so
met
imes
cal
led
Cus
tom
er In
sigh
t, in
clud
es b
ette
r m
easu
rem
ent
of s
atis
fact
ion;
se
rvic
e de
sign
with
the
invo
lvem
ent
of u
sers
and
cus
tom
ers;
and
the
iden
tific
atio
n of
diff
eren
t gr
oups
of
serv
ice
user
s w
ith d
iffer
ent
need
s.
Thro
ugh
the
new
‘dut
y to
invo
lve’
pla
ced
on lo
cal a
utho
ritie
s in
Eng
land
, cou
ncils
4.
38 sh
ould
incl
ude
peop
le in
dev
elop
ing
and
com
mis
sion
ing
loca
l goo
ds a
nd s
ervi
ces.
In
volv
ing
loca
l com
mun
ities
will
ens
ure
bett
er d
ecis
ions
and
impr
oved
val
ue-f
or-
mon
ey. P
artic
ular
eff
orts
sho
uld
be m
ade
to e
ngag
e vu
lner
able
gro
ups,
who
are
of
ten
the
mos
t de
pend
ent
on s
ervi
ces.
Diff
eren
t fe
atur
es in
clud
e:
peop
le t
akin
g pa
rt in
com
mis
sion
ing
serv
ices
, thr
ough
nei
ghbo
urho
od
cont
ract
s, p
artic
ipat
ory
budg
etin
g an
d ne
ighb
ourh
ood
man
agem
ent
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
74
dire
ct p
aym
ents
and
indi
vidu
al b
udge
ts f
or s
ervi
ce u
sers
so
they
can
dec
ide
for
them
selv
es w
hat
serv
ices
bes
t m
eet
thei
r ne
eds
and
man
age
them
pass
ing
the
deliv
ery
and
owne
rshi
p of
ser
vice
s to
peo
ple
thro
ugh
soci
al
ente
rpris
es a
nd c
oope
rativ
es
The
wor
k of
the
4.
39
Reg
ion
al Im
pro
vem
ent
and
Eff
icie
ncy
Par
tner
ship
s (R
IEPs
) an
d th
e R
egio
nal
Em
po
wer
men
t Pa
rtn
ersh
ips
(REP
s) c
an s
uppo
rt lo
cal
auth
oriti
es in
invo
lvin
g pe
ople
in im
prov
ing
serv
ices
and
influ
enci
ng lo
cal
deci
sion
s. W
e w
ill e
ncou
rage
gre
ater
col
labo
ratio
n be
twee
n th
em t
o pr
iorit
ise
empo
wer
men
t an
d en
gage
men
t w
ithin
the
RIE
P pr
ogra
mm
es, a
nd t
o en
sure
em
pow
erm
ent
is t
aken
acc
ount
of
in im
prov
emen
t an
d ef
ficie
ncy
wor
k. T
his
will
al
so in
volv
e th
e C
omm
unity
Dev
elop
men
t Fo
unda
tion.
Wor
king
with
the
Loc
al G
over
nmen
t A
ssoc
iatio
n (L
GA
) and
the
RIE
Ps, w
e w
ill a
sk
4.40
that
em
pow
erm
ent
is e
mbe
dded
in p
roje
cts
supp
orte
d by
the
£11
5m c
apita
l fun
d fo
r ef
ficie
ncy
and
tran
sfor
mat
ion
of lo
cal s
ervi
ces.
Sch
oo
l e-A
dm
issi
on
s –
Lon
do
n B
oro
ug
h o
f H
ackn
ey
Des
pite
bei
ng o
ne o
f Lo
ndon
’s m
ost
depr
ived
are
as, w
ithou
t w
ides
prea
d ho
me
broa
dban
d ac
cess
, Hac
kney
has
repo
rted
85
per
cen
t of
par
ents
and
car
ers
appl
ying
on
line
for
seco
ndar
y sc
hool
pla
ces
in 2
008.
Th
is f
igur
e is
sig
nific
antly
hig
her
than
the
na
tiona
l ave
rage
.
The
reas
on b
ehin
d H
ackn
ey’s
asto
nish
ing
succ
ess
in a
chie
ving
hig
h us
e of
e-a
dmiss
ions
is t
hat
loca
l hea
dtea
cher
s w
ere
clos
ely
invo
lved
in t
he t
echn
olog
y pr
ojec
t. P
aren
ts
com
plet
e th
e ap
plic
atio
n fo
rm a
t a
mee
ting
with
the
prim
ary
head
teac
her
usin
g th
e sc
hool
’s co
mpu
ter
to f
ill o
ut a
nd s
ubm
it th
e fo
rm. S
taff
are
on
hand
to
help
with
any
pr
oble
ms.
Ove
rall,
the
sys
tem
mak
es it
far
eas
ier,
less
str
essf
ul a
nd q
uick
er f
or b
usy
pare
nts
to a
pply
for
a s
choo
l pla
ce f
or t
heir
child
ren.
ww
w.le
arni
ngtr
ust.
co.u
k/sc
hool
s/ad
mis
sion
s_an
d_tr
ansf
ers/
e-ad
mis
sion
s.as
px
75
Hav
ing
an in
fluen
ce
The
Sust
ain
able
Co
mm
un
itie
s A
ct 2
007
The
Sust
aina
ble
Com
mun
ities
Act
200
7 ai
ms
to p
rom
ote
the
econ
omic
, soc
ial o
r 4.
41 en
viro
nmen
tal w
ell-b
eing
of
loca
l are
as, i
nclu
ding
par
ticip
atio
n in
civ
ic a
nd p
oliti
cal
activ
ity. I
t pr
ovid
es a
cha
nnel
for
peo
ple,
thr
ough
the
ir lo
cal a
utho
rity,
to
ask
cent
ral
gove
rnm
ent
to t
ake
actio
n to
pro
mot
e su
stai
nabl
e co
mm
uniti
es. T
he A
ct a
lso
ensu
res
that
com
mun
ities
will
be
bett
er in
form
ed a
bout
pub
lic m
oney
tha
t is
spe
nt
in t
heir
area
. We
are
issu
ing
brie
f gu
idan
ce a
long
side
thi
s W
hite
Pap
er a
bout
how
lo
cal a
utho
ritie
s sh
ould
wor
k w
ith p
anel
s of
loca
l rep
rese
ntat
ives
, inc
ludi
ng m
embe
rs
from
und
er-r
epre
sent
ed g
roup
s, o
n th
e be
st p
ropo
sals
for
cha
nge
in t
heir
area
.
The
crim
inal
just
ice
syst
emW
e w
ant
witn
esse
s an
d th
e vi
ctim
s of
crim
e to
be
able
to
get
info
rmat
ion,
hav
e a
4.42
fair
say,
and
fee
l tha
t th
e sy
stem
is o
n th
eir
side
. The
rev
iew
of
crim
e an
d co
mm
uniti
es b
y Lo
uise
Cas
ey65
fou
nd t
hat
som
e m
embe
rs o
f th
e pu
blic
wer
e fe
arfu
l tha
t if
they
cha
lleng
e cr
ime
or a
nti-s
ocia
l beh
avio
ur b
y re
port
ing
it to
the
po
lice
or g
ivin
g ev
iden
ce in
cou
rt, t
hey
may
be
at r
isk
of h
aras
smen
t. A
Law
Re
form
, Vic
tims
and
Witn
esse
s Bi
ll, p
ropo
sed
in t
he d
raft
legi
slat
ive
prog
ram
me
for
2009
-10
will
str
engt
hen
the
arra
ngem
ents
for
pro
tect
ing
vuln
erab
le a
nd
intim
idat
ed w
itnes
ses.
Tha
t Bi
ll w
ill b
uild
on
the
Crim
inal
Evi
denc
e (W
itnes
s A
nony
mity
) Bill
intr
oduc
ed in
Jul
y, w
hich
see
ks t
o pl
ace
the
use
of a
nony
mou
s ev
iden
ce in
crim
inal
pro
ceed
ings
on
a fir
m s
tatu
tory
foo
ting,
whi
le s
afeg
uard
ing
defe
ndan
ts’ r
ight
to
a fa
ir tr
ial.
Co
mm
un
ity
just
ice
The
Cas
ey r
evie
w a
lso
iden
tifie
d th
e ne
ed f
or a
str
onge
r se
nse
of ‘v
isib
le ju
stic
e’ s
o 4.
43 th
at c
omm
uniti
es f
eel t
hat
the
syst
em is
wor
king
and
crim
inal
s ar
e no
t ‘g
ettin
g aw
ay w
ith it
’.
In 2
004,
the
Gov
ernm
ent
laun
ched
a ‘c
omm
unity
just
ice’
pro
gram
me
with
the
4.
44 ai
m o
f pu
ttin
g th
e co
urt
at t
he h
eart
of
the
com
mun
ity. T
here
is a
dia
logu
e w
ith
the
com
mun
ity o
n th
e im
pact
of
loca
l crim
e an
d an
ti-so
cial
beh
avio
ur, a
nd
repo
rtin
g of
act
ions
tak
en b
y th
e co
urt,
with
peo
ple
havi
ng t
he o
ppor
tuni
ty t
o pr
opos
e pr
ojec
ts f
or p
ayba
ck a
ctiv
ities
. Peo
ple
are
also
enc
oura
ged
to s
erve
as
volu
ntee
rs w
ithin
the
sys
tem
.
65
Cab
inet
Off
ice
(200
8) E
ngag
ing
Com
mun
ities
in F
ight
ing
Crim
e: A
Rev
iew
by
Loui
se C
asey
, Lon
don:
C
abin
et O
ffic
e. A
vaila
ble
from
: ww
w.c
abin
etof
fice.
gov.
uk/c
rime.
aspx
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
76
The
first
tw
o co
mm
unity
just
ice
proj
ects
wer
e es
tabl
ishe
d in
Liv
erpo
ol a
nd S
alfo
rd
4.45
in 2
004
and
2005
. Com
mun
ity c
ourt
s ar
e no
w e
stab
lishe
d al
ong
the
prin
cipl
es o
f co
mm
unity
just
ice
in B
irmin
gham
, Bra
dfor
d, H
ull,
Leic
este
r, M
erth
yr T
ydfil
, M
iddl
esbr
ough
, Not
tingh
am, D
evon
and
Cor
nwal
l, an
d th
ree
loca
tions
in L
ondo
n –
Har
inge
y, N
ewha
m a
nd W
ands
wor
th.
The
prin
cipl
e of
com
mun
ity e
ngag
emen
t by
the
cou
rts,
pilo
ted
in t
he c
omm
unity
4.
46 ju
stic
e pr
ojec
ts, h
as p
rove
n so
suc
cess
ful t
hat
it is
now
bei
ng r
olle
d ou
t to
all
Mag
istr
ates
, cou
rts
in E
ngla
nd a
nd W
ales
, lin
king
in w
ith w
ider
eng
agem
ent
wor
k le
d by
nei
ghbo
urho
od p
olic
e te
ams.
77
Hav
ing
an in
fluen
ce
Just
ice
is s
een
to
be
do
ne
at a
No
rth
Liv
erp
oo
l Co
mm
un
ity
Just
ice
Cen
tre
Resi
dent
s in
Nor
th L
iver
pool
wer
e fe
d up
tha
t pr
ostit
utes
wer
e tu
rnin
g a
loca
l st
reet
into
a n
o-go
are
a fo
r fa
mili
es.
They
use
d a
regu
lar
‘Mee
t th
e Ju
dge’
ev
ent
to t
alk
to J
udge
Dav
id F
letc
her,
who
hea
ds t
heir
loca
l com
mun
ity ju
stic
e ce
ntre
.
Nor
th L
iver
pool
Com
mun
ity J
ustic
e C
entr
e br
ings
tog
ethe
r cr
imin
al ju
stic
eag
enci
es a
nd v
olun
tary
org
anis
atio
ns t
o ta
ckle
loca
l crim
e.
Its d
edic
ated
cou
rtro
om, p
resi
ded
over
by
Judg
e Fl
etch
er, h
ears
Mag
istr
ates
’ Cou
rt
and
Yout
h C
ourt
cas
es, a
s w
ell a
s ca
ses
that
wou
ld n
orm
ally
be
sent
to
the
Cro
wn
Cou
rt f
or s
ente
nce.
As
a re
sult
of c
ombi
ned
effo
rts
betw
een
the
cent
re a
nd t
he p
olic
e, p
rost
itute
s an
d ke
rb c
raw
lers
wer
e br
ough
t sw
iftly
to
cour
t.
Judg
e Fl
etch
er d
isqu
alifi
ed s
even
ker
b cr
awle
rs f
rom
driv
ing,
ens
urin
g th
at t
hey
did
not
retu
rn t
o th
e ar
ea, o
r dr
ive
to a
ny o
ther
are
a.
“We
have
com
e to
see
His
Hon
our
Judg
e Fl
etch
er a
s ‘O
ur J
udge
’,” s
aid
one
loca
l re
side
nt. “
He
know
s w
hat
is im
port
ant
to u
s an
d ha
s m
ade
him
self
know
n in
the
co
mm
unity
by
gett
ing
out
and
abou
t m
eetin
g th
e pe
ople
who
live
her
e.”
ww
w.c
omm
unity
just
ice.
gov.
uk/n
orth
liver
pool
Co
mm
un
ity
sen
ten
ces
In p
ollin
g co
nduc
ted
for
Loui
se C
asey
’s Re
view
, 90
per
cent
agr
eed
that
all
4.47
puni
shm
ents
for
crim
e sh
ould
invo
lve
som
e pa
ybac
k to
the
com
mun
ity. O
ver
half
the
peop
le w
ante
d a
say
in t
he t
ype
of w
ork
that
sho
uld
be u
nder
take
n. T
he
Min
istr
y of
Jus
tice
will
wor
k w
ith t
he L
ocal
Gov
ernm
ent
Ass
ocia
tion
(LG
A) a
nd t
he
Ass
ocia
tion
of C
hief
Pol
ice
Off
icer
s to
agr
ee p
ilot
proj
ects
tha
t pr
ovid
e th
e
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
78
oppo
rtun
ity f
or c
itize
ns t
o m
eet
with
pol
ice,
pro
batio
n an
d lo
cal c
ounc
ils t
o vo
te
on p
riorit
ies
for
‘com
mun
ity p
ayba
ck’ w
ork
and
loca
l com
mun
ity s
afet
y pr
iorit
ies.
66
Emp
ow
erin
g p
eop
le in
th
e p
lan
nin
g s
yste
mO
ur p
lann
ing
syst
em is
inte
nded
to
help
del
iver
loca
l, re
gion
al a
nd n
atio
nal
4.48
prio
ritie
s, b
alan
cing
indi
vidu
al r
ight
s, c
omm
unity
nee
ds a
nd n
atio
nal i
nter
ests
. It
take
s in
to a
ccou
nt s
ocia
l, en
viro
nmen
tal a
nd e
cono
mic
con
cern
s in
clud
ing
Brita
in’s
stra
tegi
c ec
onom
ic n
eeds
, env
ironm
enta
l cha
lleng
es s
uch
as c
limat
e ch
ange
and
the
nee
ds o
f ou
r ch
angi
ng s
ocie
ty.
A w
ide
rang
e of
pla
nnin
g re
form
s is
tak
ing
plac
e al
ongs
ide
this
Whi
te P
aper
. For
4.
49 ex
ampl
e, a
t lo
cal l
evel
we
have
mad
e it
easi
er f
or p
eopl
e to
get
invo
lved
with
pla
n pr
epar
atio
n by
str
eam
linin
g th
e pr
oces
s.
We
are
also
mov
ing
to a
sys
tem
whe
re d
evel
oper
s m
ake
cont
ribut
ions
to
4.50
infr
astr
uctu
re o
n a
muc
h fa
irer
basi
s. T
his
new
reg
ime
will
be
calle
d th
e C
omm
unity
Infr
astr
uctu
re L
evy
(CIL
). Th
e lo
cal a
utho
rity’
s pr
opos
als
for
how
muc
h de
velo
pers
sho
uld
be c
harg
ed w
ill b
e co
nsul
ted
on. T
his
will
pro
vide
mor
e op
port
uniti
es t
han
are
curr
ently
ava
ilabl
e fo
r lo
cal c
omm
uniti
es t
o ge
t in
volv
ed in
de
cisi
ons
on w
here
to
spen
d m
oney
.
The
curr
ent
plan
ning
obl
igat
ions
sys
tem
(oft
en r
efer
red
to a
s ‘s
ectio
n 10
6’),
whe
re
4.51
deve
lope
rs c
ontr
ibut
e to
loca
l fac
ilitie
s su
ch a
s pl
ay a
reas
, ope
n sp
ace
and
tran
spor
t, w
ill c
ontin
ue a
long
side
CIL
. We
are
expl
orin
g ho
w w
e ca
n gi
ve lo
cal
com
mun
ities
mor
e in
form
atio
n ab
out
wha
t co
ntrib
utio
ns h
ave
been
mad
e, m
ore
oppo
rtun
ity t
o sh
ape
how
the
con
trib
utio
ns a
re u
sed
and
whe
ther
the
loca
l pl
anni
ng a
utho
rity
has
spen
t th
em o
n th
e fa
cilit
ies
that
wer
e or
igin
ally
agr
eed.
Ther
e ar
e m
any
diff
eren
t te
chni
ques
ava
ilabl
e w
hich
hel
p en
gage
the
pub
lic a
nd
4.52
othe
r st
akeh
olde
rs in
gen
erat
ing
idea
s an
d m
akin
g de
cisi
ons
on is
sues
whi
ch
affe
ct t
heir
lives
. One
pop
ular
met
hod
is P
lann
ing
for
Real
:
66
Cab
inet
Off
ice
(200
8) E
ngag
ing
Com
mun
ities
in F
ight
ing
Crim
e: A
Rev
iew
by
Loui
se C
asey
, Lo
ndon
: Cab
inet
Off
ice.
79
Hav
ing
an in
fluen
ce
Plan
nin
g f
or
Rea
l in
volv
es t
he
com
mu
nit
y in
Sw
ale
Bo
rou
gh
C
ou
nci
l Qu
een
bo
rou
gh
an
d R
ush
end
en
Plan
ning
for
Rea
l was
use
d to
gat
her
the
idea
s an
d vi
ews
from
the
com
mun
ity in
cr
eatin
g a
mas
ter
plan
for
a b
row
nfie
ld s
ite
situ
ated
bet
wee
n Q
ueen
boro
ugh
and
Rush
ende
n on
the
Isle
of
Shep
pey.
C
omm
unity
eng
agem
ent
has
been
key
to
the
rege
nera
tion
on t
he is
land
whi
ch is
pa
rt o
f th
e Th
ames
Gat
eway
Pro
gram
me.
A s
erie
s of
par
ticip
ator
y co
nsul
tatio
n ev
ents
prov
ided
loca
l res
iden
ts w
ith in
form
atio
n on
how
the
are
a w
ould
cha
nge
but
mos
t im
port
antly
the
Pla
nnin
g fo
r Re
al p
roce
ss
gave
peo
ple
the
oppo
rtun
ity t
o ge
nuin
ely
shap
e el
emen
ts o
f th
e m
aste
r pl
an.
Loca
l sch
ool c
hild
ren
part
icip
ated
by
help
ing
to m
ake
a la
rge
3D m
odel
of
Que
enbo
roug
h an
d Ru
shen
den.
Thi
rty
per
cent
of
the
loca
l pop
ulat
ion
wer
e co
nsul
ted,
whi
ch g
ener
ated
mor
e th
an 5
,000
sug
gest
ions
.
Follo
win
g th
e en
thus
iasm
cre
ated
by
Plan
ning
for
Rea
l, re
side
nts
and
loca
l par
tner
s ha
ve g
one
on t
o se
t up
the
Com
mun
ity a
nd S
kills
Gro
up, i
ntro
duce
d a
com
mun
ity
new
slet
ter
and
have
est
ablis
hed
a de
dica
ted
web
site
(ww
w.q
rreg
en.c
o.uk
/).
Nei
ghbo
urho
od In
itiat
ives
Fou
ndat
ion,
019
52 5
90 7
77 (w
ww
.nif.
co.u
k).
Plan
ning
for
Rea
l is
a re
gist
ered
tra
dem
ark
of t
he N
eigh
bour
hood
Initi
ativ
e Fo
unda
tion.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
80
As
wel
l as
impr
ovin
g th
e pl
anni
ng s
yste
m it
self,
we
wan
t to
off
er m
ore
supp
ort
to
4.53
indi
vidu
als
and
com
mun
ities
tak
ing
part
. We
are
prov
idin
g £3
.2m
in 2
008/
09 t
o
incr
ease
su
pp
ort
fo
r Pl
ann
ing
Aid
, with
a p
artic
ular
foc
us o
n se
curin
g co
nstr
uctiv
e in
put
into
loca
l and
reg
iona
l pla
ns, w
orki
ng in
par
tner
ship
s ac
ross
the
se
ctor
, and
tar
getin
g ha
rd t
o re
ach
grou
ps. W
e w
ill a
lso
cont
ribut
e up
to
£1.5
m
ove
r th
ree
year
s to
th
e n
ew E
mp
ow
erm
ent
Fun
d f
or o
rgan
isat
ions
invo
lved
in
com
mun
ity e
ngag
emen
t in
pla
nnin
g.
In a
dditi
on t
o th
is s
uppo
rt, w
e w
ill b
e al
loca
ting
up t
o 4.
54
£4m
ove
r th
ree
year
s to
lo
cal p
lan
nin
g a
uth
ori
ties
in E
ng
lan
d t
o pr
omot
e co
mm
unity
par
ticip
atio
n in
pl
anni
ng, w
heth
er a
t in
divi
dual
or
grou
p le
vel.
To d
evel
op s
kills
in c
omm
unity
eng
agem
ent,
we
will
wor
k w
ith t
he R
oyal
Tow
n 4.
55 Pl
anni
ng In
stitu
te o
n th
e co
mm
un
ity
pla
nn
ing
co
nte
nt
of t
heir
educ
atio
n an
d lif
elon
g-le
arni
ng p
rogr
amm
es. W
e w
ill a
lso
wor
k w
ith t
he P
lann
ing
Adv
isor
y Se
rvic
e to
ens
ure
prof
essi
onal
s ha
ve a
cces
s to
app
ropr
iate
goo
d pr
actic
e an
d in
form
atio
n. It
is im
port
ant
for
plan
ners
to
deve
lop
stro
nger
ski
lls in
co
mm
unic
atin
g th
e pu
rpos
e be
hind
loca
l and
reg
iona
l pla
ns, a
nd h
ow a
nd w
hen
com
mun
ities
can
influ
ence
the
m.
We
will
als
o 4.
56
exte
nd
th
e p
lan
nin
g b
urs
ary
sch
eme
by £
1m b
etw
een
2009
and
20
11; t
his
will
brin
g an
othe
r 45
pla
nner
s a
year
into
the
sys
tem
and
hel
p ea
se
staf
fing
pres
sure
s so
tha
t m
ore
time
can
be s
pent
wor
king
mor
e di
rect
ly a
nd
proa
ctiv
ely
with
com
mun
ities
.
Emp
ow
erin
g t
enan
tsTe
nant
s gr
oups
hav
e ca
mpa
igne
d ov
er m
any
deca
des
to b
e in
volv
ed in
dec
isio
ns
4.57
abou
t th
eir
hom
es, n
otab
ly f
air
leve
ls o
f re
nt a
nd d
ecen
t st
anda
rds
of r
epai
r. To
day,
one
in f
ive
peop
le e
ngag
ed in
civ
ic a
ctiv
ism
is a
mem
ber
of a
ten
ants
’ gr
oup
or c
omm
ittee
: pos
sibl
y as
man
y as
thr
ee-q
uart
ers
of a
mill
ion
peop
le.67
The
G
over
nmen
t is
on
the
side
of
tena
nts
in s
ocia
l hou
sing
who
wan
t to
hav
e a
dire
ct
influ
ence
and
say
ove
r th
e ru
nnin
g of
the
ir ho
mes
, est
ates
and
nei
ghbo
urho
ods.
Tena
nt M
anag
emen
t O
rgan
isat
ions
(TM
Os)
hav
e su
cces
sful
ly m
anag
ed s
ocia
l 4.
58 ho
usin
g es
tate
s fo
r m
any
year
s. In
man
y pl
aces
the
y ar
e id
eally
pla
ced
to u
se t
heir
skill
s, e
xper
ienc
e an
d co
mm
unity
root
s to
influ
ence
and
del
iver
oth
er n
eigh
bour
hood
67
Base
d on
ana
lysi
s of
Citi
zens
hip
Surv
ey d
ata
(Apr
il to
Dec
embe
r 20
07).
81
Hav
ing
an in
fluen
ce
serv
ices
. We
wan
t to
enc
oura
ge t
hose
TM
Os
that
wis
h to
do
this
by
off
erin
g s
up
po
rt f
rom
nei
gh
bo
urh
oo
d m
anag
emen
t sp
ecia
lists
and
de
velo
ping
a p
ract
ical
too
lkit
to a
ssis
t th
em.
For
the
first
tim
e 4.
59
a si
ng
le b
od
y –
the
Ten
ant
Serv
ices
Au
tho
rity
68 –
will
be
resp
onsi
ble
for
prot
ectin
g al
l soc
ial t
enan
ts in
all
form
s of
soc
ial h
ousi
ng. T
he
Tena
nt S
ervi
ces
Aut
horit
y ai
ms
to p
ut s
ocia
l ten
ants
at
the
hear
t of
reg
ulat
ion.
It
will
hav
e ob
ject
ives
to
ensu
re p
rote
ctio
n an
d ch
oice
for
ten
ants
and
to
ensu
re
they
are
invo
lved
in t
he m
anag
emen
t of
the
ir ow
n ho
mes
. We
are
also
com
mitt
ed
to e
stab
lishi
ng a
Nat
ion
al T
enan
t V
oic
e, t
o en
sure
ten
ants
hav
e a
pow
erfu
l voi
ce
and
expe
rtis
e at
nat
iona
l lev
el.
In 2
000
the
Gov
ernm
ent
intr
oduc
ed
4.60
Te
nan
t Pa
rtic
ipat
ion
Co
mp
acts
: ag
reem
ents
bet
wee
n co
unci
ls a
nd t
heir
tena
nts
on h
ow t
enan
ts w
ould
be
enga
ged
in d
ecis
ion-
mak
ing
and
how
the
agr
eem
ents
wou
ld b
e re
view
ed. T
he
best
of
thes
e ag
reem
ents
eng
age
loca
l res
iden
ts, e
spec
ially
gro
ups
such
as
youn
g pe
ople
, peo
ple
with
dis
abili
ties
and
peop
le w
ithou
t En
glis
h as
a f
irst
lang
uage
. Th
ey le
ad t
o be
tter
dec
isio
ns a
nd v
alue
for
mon
ey. S
ince
200
0, t
he la
ndsc
ape
of
soci
al h
ousi
ng h
as b
een
tran
sfor
med
, with
mor
e ar
ms-
leng
th m
anag
emen
t or
gani
satio
ns (A
LMO
s) r
espo
nsib
le f
or m
anag
ing
soci
al h
ousi
ng a
nd c
hang
es t
o th
e nu
mbe
r an
d op
erat
ions
of
regi
ster
ed s
ocia
l lan
dlor
ds (R
SLs)
. The
refo
re, w
e w
ill
revi
ew T
enan
t Pa
rtic
ipat
ion
Com
pact
s to
tak
e in
to a
ccou
nt c
hang
es t
o th
e so
cial
ho
usin
g se
ctor
, the
new
‘dut
y to
invo
lve’
on
coun
cils
and
new
arr
ange
men
ts s
uch
as L
ocal
Str
ateg
ic P
artn
ersh
ips
and
neig
hbou
rhoo
d m
anag
emen
t.
We
wan
t te
nant
s to
hav
e 4.
61
mo
re c
ho
ice
and
co
ntr
ol o
ver
wh
ere
they
live
. Our
pr
ogra
mm
e of
‘cho
ice-
base
d le
ttin
gs’ o
ffer
s th
is. W
e w
ill e
xpan
d th
is s
chem
e w
ith
an e
xtra
£2m
unt
il 20
10.
The
Hou
sing
Gre
en p
aper
set
out
our
incr
ease
d am
bitio
n fo
r m
ore
hom
es t
o m
eet
4.62
grow
ing
dem
and.
69 W
e ar
e pr
oduc
ing
a to
olk
it o
n e
mp
ow
erin
g p
eop
le in
the
de
cisi
ons
abou
t ho
usin
g gr
owth
in t
heir
area
.
68
The
esta
blis
hmen
t of
the
Ten
ant
Serv
ices
Aut
horit
y is
sub
ject
to
the
pass
age
of le
gisl
atio
n. T
he T
enan
t Se
rvic
es A
utho
rity
will
be
crea
ted
by t
he H
ousi
ng a
nd R
egen
erat
ion
Bill
whi
ch h
as n
ot, a
t th
e tim
e of
pu
blic
atio
n, r
ecei
ved
Roya
l Ass
ent.
69
Com
mun
ities
and
Loc
al G
over
nmen
t (2
007)
Hom
es f
or t
he F
utur
e: M
ore
Aff
orda
ble,
Mor
e Su
stai
nabl
e –
the
Hou
sing
Gre
en P
aper
. Lon
don:
Com
mun
ities
and
Loc
al G
over
nmen
t
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
82
We
supp
ort
the
spre
ad o
f st
rong
, via
ble,
wel
l man
aged
, fin
anci
ally
rob
ust
and
4.63
dem
ocra
tical
ly a
ccou
ntab
le h
ou
sin
g c
oo
per
ativ
es, w
here
hom
es a
re o
wne
d by
re
side
nts
in m
utua
l org
anis
atio
ns, r
oote
d in
the
prin
cipl
es o
f de
moc
racy
. Bei
ng a
m
embe
r of
a h
ousi
ng c
oope
rativ
e ca
n le
ad t
o ot
her
form
s of
eng
agem
ent.
For
ex
ampl
e 10
per
cen
t of
ten
ants
livi
ng in
Red
ditc
h C
o-op
erat
ive
Hom
es a
re a
lso
scho
ol g
over
nors
. We
have
sup
port
ed t
he c
all f
or e
vide
nce
from
the
Mut
ualit
y in
H
ousi
ng C
omm
issi
on a
nd w
ill b
e co
nsid
erin
g th
e fin
ding
s of
the
ir re
port
whi
ch is
ex
plor
ing
how
mut
ual h
ousi
ng s
olut
ions
cou
ld s
ucce
ssfu
lly b
e ex
pand
ed in
En
glan
d on
ce it
is p
ublis
hed.
83
Hav
ing
an in
fluen
ce
Mar
c G
ard
iner
an
d f
ello
w t
enan
ts im
pro
ve t
hei
r to
wer
blo
ck
Mar
c G
ardi
ner c
ould
rem
embe
r the
com
mun
ity ro
om a
t the
bot
tom
of h
is to
wer
blo
ck
as a
hub
of t
he lo
cal c
omm
unity
. The
room
was
use
d fo
r ac
tiviti
es s
uch
as a
ver
y po
pula
r bi
ngo
nigh
t an
d ad
ult
even
ing
clas
ses.
How
ever
, thi
s co
mm
unity
roo
m h
ad
been
clo
sed
dow
n an
d le
ft e
mpt
y so
Mar
c de
cide
d to
get
invo
lved
in t
ryin
g to
get
th
e ro
om o
pen
and
used
aga
in.
Mar
c ha
s be
en a
ctiv
e in
his
com
mun
ity in
Ply
mou
th f
or m
any
year
s. H
e is
cur
rent
ly
the
Cha
ir of
the
are
a’s
New
Dea
l for
Com
mun
ities
(ND
C) P
rogr
amm
e Bo
ard
and
prev
ious
ly s
et u
p an
d ch
aire
d a
resi
dent
s’ g
roup
for
sev
en y
ears
. He
belie
ves
his
past
ex
perie
nces
hav
e he
lped
in w
orki
ng t
owar
ds o
peni
ng t
he c
omm
unity
cen
tre.
The
first
thi
ng M
arc
did
was
to
resu
rrec
t th
e re
side
nts’
gro
up, w
hich
he
was
the
n ke
en t
o op
en u
p to
the
wid
er c
omm
unity
. “I w
as im
pres
sed
with
the
num
ber
of
loca
l peo
ple
who
wer
e up
for
get
ting
invo
lved
,” M
arc
said
abo
ut t
he w
ay t
he
com
mun
ity h
as s
uppo
rted
the
pro
ject
.
Onc
e th
e co
mm
unity
gro
up w
as e
stab
lishe
d, t
hey
spen
t tim
e un
ders
tand
ing
the
chal
leng
es a
nd is
sues
the
y fa
ced
in g
ettin
g th
e co
mm
unity
roo
m r
eope
ned.
The
y m
ade
prog
ress
by
wor
king
with
the
cou
ncil
and
by t
hink
ing
of c
reat
ive
solu
tions
to
prob
lem
s.
Toge
ther
the
y ar
e no
w a
chie
ving
som
e su
cces
s. T
he c
omm
unity
roo
m is
ope
n an
d is
us
ed f
or m
eetin
gs t
o di
scus
s th
e ne
w a
ctiv
ities
the
y w
ill o
ffer
. The
y ha
ve a
lread
y ho
sted
a b
ingo
and
soc
ial n
ight
and
are
org
anis
ing
day
trip
s in
a m
ini b
us b
orro
wed
fr
om t
he lo
cal N
DC
reg
ener
atio
n pr
ojec
t.
It’s
hope
d th
at in
the
fut
ure,
the
com
mun
ity r
oom
will
pla
y ho
st t
o ev
enin
g cl
asse
s,
tabl
e te
nnis
, dar
ts a
nd m
usic
eve
nts
as w
ell a
s be
ing
a hu
b of
act
ivity
in t
he lo
cal
com
mun
ity.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
84
Emp
ow
erin
g o
lder
peo
ple
In a
n ag
eing
soc
iety
it is
par
ticul
arly
impo
rtan
t th
at o
lder
peo
ple
are
activ
ely
4.64
invo
lved
in s
hapi
ng lo
cal s
ervi
ces.
In J
une
2008
the
Dep
artm
ent
of W
ork
and
Pens
ions
laun
ched
a r
evie
w o
f o
lder
peo
ple
’s e
ng
agem
ent
wit
h
Go
vern
men
t.70
Thi
s w
ill e
xam
ine
the
curr
ent
arra
ngem
ents
for
the
eng
agem
ent
of o
lder
peo
ple
and
how
the
se a
rran
gem
ents
info
rm p
olic
y an
d ac
tions
of
gove
rnm
ent
at a
ll le
vels
. The
rev
iew
will
rep
ort
in t
he a
utum
n. In
add
ition
, we
will
be
ref
resh
ing
our
stra
tegy
for
old
er p
eopl
e, O
ppor
tuni
ty A
ge, o
ver
the
com
ing
mon
ths.
71 C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent’s
rec
ent
‘Life
time
Hom
es, L
ifetim
e N
eigh
bour
hood
s’ s
trat
egy
high
light
ed h
ow w
e w
ould
em
pow
er o
lder
peo
ple
to
live
inde
pend
ently
in t
heir
own
hom
es f
or lo
nger
, cre
atin
g m
ore
choi
ce a
nd
cont
rol f
or p
eopl
e ov
er t
heir
lives
.72
Emp
ow
erin
g y
ou
ng
peo
ple
We
know
tha
t yo
ung
peop
le a
re d
isen
gage
d fr
om f
orm
al p
oliti
cs b
ut t
hey
cann
ot
4.65
be d
ism
isse
d as
‘apa
thet
ic’.
Sixt
y-se
ven
per
cent
of
18-2
4 ye
ar o
lds
say
they
are
in
tere
sted
in lo
cal i
ssue
s.73
The
y ar
e m
ore
likel
y to
par
ticip
ate
in r
egul
ar in
form
al
volu
ntar
y ac
tivity
tha
n ol
der
peop
le a
nd a
re a
lso
mor
e lik
ely
to b
e in
volv
ed in
som
e ty
pes
of in
form
al s
ocia
l act
ivity
. For
inst
ance
, you
ng p
eopl
e, in
par
ticul
ar, h
ave
been
at
the
for
efro
nt o
f on
line
soci
al n
etw
orki
ng. A
ccor
ding
to
the
2007
sur
vey
of T
he
Inte
rnet
in B
ritai
n, t
he la
rges
t di
ffer
ence
in u
se o
f so
cial
net
wor
king
site
s su
ch a
s Fa
cebo
ok, M
ySpa
ce a
nd B
ebo
was
bas
ed o
n pe
ople
’s ag
e.74
The
4.66
Yo
uth
Cit
izen
ship
Co
mm
issi
on
cha
ired
by J
onat
hon
Tong
e, P
rofe
ssor
of
Polit
ics
at L
iver
pool
Uni
vers
ity, i
s du
e to
rep
ort
in s
prin
g 20
09 a
nd w
ill b
e co
nsid
erin
g ho
w t
o in
crea
se y
oung
peo
ple’
s pa
rtic
ipat
ion
in p
oliti
cs, h
ow a
ctiv
e ci
tizen
ship
can
be
prom
oted
thr
ough
vol
unte
erin
g an
d co
mm
unity
eng
agem
ent
and
how
pol
itica
l sys
tem
s ca
n re
flect
the
com
mun
icat
ion
pref
eren
ces
of y
oung
pe
ople
. The
Com
mis
sion
will
als
o le
ad a
con
sulta
tion
with
you
ng p
eopl
e on
w
heth
er t
he v
otin
g ag
e sh
ould
be
low
ered
to
16.
70
See
ww
w.p
ublic
atio
ns.p
arlia
men
t.uk
/pa/
cm/c
mw
ms/
arch
ive/
0805
22.h
tm#h
ddr_
1771
se
e w
ww
.dw
p.go
v.uk
/opp
ortu
nity
_age
/72
C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
(200
8) L
ifetim
e H
omes
, Life
time
Nei
ghbo
urho
ods:
A N
atio
nal
Stra
tegy
for
hou
sing
in a
n ag
eing
soc
iety
. Lon
don:
Com
mun
ities
and
Loc
al G
over
nmen
t73
Th
e El
ecto
ral C
omm
issi
on a
nd H
ansa
rd S
ocie
ty (2
007)
Aud
it of
Pol
itica
l Eng
agem
ent.
74
Dut
ton,
W a
nd H
eksp
er, E
(200
7) T
he In
tern
et in
Brit
ain.
Oxf
ord:
Uni
vers
ity o
f O
xfor
d.
85
Hav
ing
an in
fluen
ce
It is
impo
rtan
t fo
r lo
cal a
utho
ritie
s to
eng
age
mea
ning
fully
with
you
ng p
eopl
e to
4.
67 al
low
the
m t
o in
fluen
ce t
he s
ervi
ces
they
use
and
to
wor
k w
ith a
dults
in t
heir
com
mun
ities
on
issu
es o
f co
mm
on c
once
rn. S
uch
wor
k sh
ould
be
part
of
the
loca
l ch
ildre
n an
d yo
ung
peop
le’s
plan
s.
In
4.68
A
imin
g H
igh
for
Youn
g Pe
ople
: a t
en-y
ear
stra
tegy
for
pos
itive
act
iviti
es75
we
set
out
the
impo
rtan
ce o
f em
pow
erin
g yo
ung
peop
le a
cros
s th
e se
rvic
es t
hey
use,
ba
cked
by
mea
sure
s to
ens
ure
they
hav
e re
al in
fluen
ce o
ver
spen
ding
dec
isio
ns.
Thes
e in
clud
ed t
he e
xten
sion
of
the
Yout
h O
ppor
tuni
ties
Fund
and
You
th C
apita
l Fu
nd u
ntil
at le
ast
2011
and
we
expe
ct lo
cal a
utho
ritie
s to
dev
olve
25
per
cent
of
thei
r po
sitiv
e ac
tiviti
es b
udge
t to
you
ng p
eopl
e’s
influ
ence
by
2018
. Sub
sequ
ently
th
e ne
w m
ypla
ce p
rogr
amm
e w
as la
unch
ed b
y D
CSF
on
3 A
pril
2008
to
prov
ide
new
and
impr
oved
you
th f
acili
ties
acro
ss t
he c
ount
ry e
xplic
itly
driv
en b
y th
e ac
tive
part
icip
atio
n of
you
ng p
eopl
e an
d th
eir
view
s an
d ne
eds.
In 2
005,
we
esta
blis
hed
‘you
ng a
dvis
ors’
to
crea
te a
poo
l of
youn
g pe
ople
age
d 4.
69 16
-21
to h
elp
publ
ic b
odie
s in
the
ir po
licy-
mak
ing
and
deliv
ery
of s
ervi
ces.
The
re
are
now
38
sche
mes
, with
250
tra
ined
you
ng a
dvis
ors.
For
ty p
er c
ent
of t
he
youn
g ad
viso
rs a
re f
rom
bla
ck a
nd m
inor
ity e
thni
c ba
ckgr
ound
s. W
e w
ill s
uppo
rt
the
Youn
g A
dvis
ors
char
ity t
o m
ake
youn
g ad
viso
rs a
vaila
ble
in m
ore
loca
l are
as.
Ther
e ar
e al
so o
ther
way
s fo
r yo
ung
peop
le t
o en
gage
suc
h as
bei
ng a
mem
ber
of
a pa
rish
‘You
th C
ounc
il’.
Man
y ex
istin
g in
itiat
ives
suc
h as
the
You
th O
ppor
tuni
ties
Fund
, the
You
th C
apita
l 4.
70 Fu
nd a
nd y
oung
adv
isor
s ar
e ha
ving
a v
isib
le im
pact
on
the
grou
nd w
ith m
ore
youn
g pe
ople
get
ting
invo
lved
in lo
cal d
ecis
ion-
mak
ing
and
mor
e be
nefit
ting
from
pr
ovis
ion
that
is re
leva
nt t
o th
eir
need
s an
d as
pira
tions
. How
ever
, the
re is
sco
pe t
o go
muc
h fu
rthe
r an
d to
giv
e yo
ung
peop
le a
big
ger
say.
Inno
vativ
e co
mm
unity
le
ader
ship
pro
gram
mes
(see
Cha
pter
2) w
ill h
elp
here
.
We
will
est
ablis
h a
syst
em f
or y
oung
adv
isor
s ag
ed 1
6-21
to
have
4.
71
dir
ect
acce
ss
to t
he
Secr
etar
y o
f St
ate
for
Co
mm
un
itie
s an
d L
oca
l Go
vern
men
t to
giv
e a
youn
g pe
rson
’s pe
rspe
ctiv
e as
pol
icy
is b
eing
for
mul
ated
and
impl
emen
ted.
75
Dep
artm
ent
for
Chi
ldre
n, S
choo
ls a
nd F
amili
es (2
007)
Aim
ing
Hig
h fo
r Yo
ung
Peop
le: a
ten
-yea
r st
rate
gy f
or p
ositi
ve a
ctiv
ities
. Lon
don.
DC
SF.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
86
We
are
also
est
ablis
hing
a n
atio
nal Y
oung
Mus
lims’
Adv
isor
y G
roup
(YM
AG
) to
talk
4.
72 di
rect
ly t
o go
vern
men
t on
issu
es, a
spira
tions
and
con
cern
s th
at a
ffec
t th
e liv
es o
f yo
ung
Mus
lims
in E
ngla
nd.76
We
will
set
up
a 4.
73
pro
gra
mm
e fo
r yo
un
g p
eop
le t
o ‘s
had
ow
’ go
vern
men
t m
inis
ters
, and
oth
er le
adin
g po
litic
al f
igur
es s
uch
as e
lect
ed m
ayor
s.
DC
SF is
als
o in
vest
ing
£6m
to
crea
te a
new
nat
iona
l ins
titut
e fo
r yo
uth
lead
ersh
ip.
4.74
This
will
wor
k w
ith C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
to c
reat
e a
prog
ram
me
of in
tern
ship
s fo
r yo
ung
peop
le t
o w
ork
with
loca
l cou
ncill
ors
to le
arn
abou
t th
e w
orki
ngs
of lo
cal d
emoc
racy
and
off
er t
heir
pers
pect
ive
to c
ounc
illor
s an
d of
ficer
s.
DC
SF h
as a
lso
esta
blis
hed
a Yo
uth
Sect
or D
evel
opm
ent
Fund
of
up t
o £1
00m
4.
75 to
sup
port
thi
rd s
ecto
r or
gani
satio
ns t
o ex
pand
the
ir pr
ovis
ion
and
to s
uppo
rt
youn
g pe
ople
in s
ettin
g up
and
run
ning
soc
ial e
nter
pris
es t
o pr
ovid
e po
sitiv
e ac
tiviti
es f
or t
heir
peer
s.
76
See
ww
w.n
ya.o
rg.u
k/in
form
atio
n/10
0598
/109
667/
1134
89/y
oung
mus
limad
viso
rygr
oup/
87
Hav
ing
an in
fluen
ce
You
ng
May
or
taki
ng
fo
rwar
d v
iew
s o
f yo
un
g p
eop
le in
To
wer
Ham
lets
The
youn
g pe
ople
of
Tow
er H
amle
ts
have
rece
ntly
ele
cted
the
ir se
cond
Yo
ung
May
or, A
kram
Hus
sain
. He
is
supp
orte
d in
his
new
role
by
Ale
x K
uye
and
Faiz
a M
ukith
, the
new
Dep
uty
Youn
g M
ayor
s.
The
Youn
g M
ayor
and
his
tw
o D
eput
ies
carr
y re
al re
spon
sibi
litie
s, t
akin
g fo
rwar
d th
e vi
ews
of y
oung
peo
ple
in
the
boro
ugh
to a
dult
deci
sion
mak
ers.
Youn
g pe
ople
hav
e an
ele
cted
loca
l voi
ce t
hat
can
repr
esen
t th
em n
ot ju
st lo
cally
, but
al
so o
n a
natio
nal s
tage
thr
ough
the
UK
You
th P
arlia
men
t.
The
Youn
g M
ayor
s an
d D
eput
y Yo
ung
May
ors
freq
uent
ly a
ppea
r al
ongs
ide
the
May
or, L
eade
r an
d Le
ad M
embe
rs a
t ke
y ev
ents
, and
hav
e th
e op
port
unity
to
job
shad
ow t
hem
.
They
con
trib
ute
to C
abin
et d
ecis
ions
aff
ectin
g yo
ung
peop
le. T
he Y
oung
May
or a
nd
Dep
uty
Youn
g M
ayor
s ho
ld a
bud
get
of £
30,0
00 a
nd c
onsu
lt ot
her
youn
g pe
ople
ab
out
how
the
bud
get
shou
ld b
e us
ed. L
ast
year
fol
low
ing
cons
ulta
tion,
the
bud
get
was
spe
nt o
n ne
w e
quip
men
t fo
r lo
cal y
outh
clu
bs. T
hey
regu
larly
con
sult
othe
r yo
ung
peop
le a
bout
issu
es a
ffec
ting
them
in T
ower
Ham
lets
. The
y al
so f
eedb
ack
to
youn
g pe
ople
wha
t ac
tions
the
y an
d th
e co
unci
l hav
e ta
ken.
ww
w.t
ower
ham
lets
.gov
.uk/
tem
plat
es/n
ews/
deta
il.cf
m?n
ewsc
d=88
82
88
Wh
at d
iffe
ren
ce c
an I
mak
e? …
as
a te
nan
tH
ow s
omeo
ne’s
acco
mm
odat
ion
is m
anag
ed, m
aint
aine
d an
d re
paire
d ca
n m
ake
a bi
g di
ffer
ence
to
thei
r w
ell-b
eing
. As
man
y as
thr
ee-q
uart
ers
of a
mill
ion
peop
le a
re
alre
ady
invo
lved
in d
ecis
ions
abo
ut t
heir
hom
es b
ut in
the
fut
ure
they
will
be
able
to
mak
e ev
en m
ore
of a
diff
eren
ce. S
o w
hat
can
you
do?
Ho
w c
an I
acce
ss in
form
atio
n?
I can
fin
d ou
t ab
out
tena
nts’
and
res
iden
ts’ g
roup
s in
my
area
fro
m m
y co
unci
l web
site
I can
see
wha
t I c
an e
xpec
t fr
om m
y ho
usin
g au
thor
ity b
y fin
ding
out
ab
out
thei
r ho
usin
g po
licie
s on
my
coun
cil’s
web
site
I can
com
pare
the
per
form
ance
of
my
hous
ing
asso
ciat
ion
thro
ugh
info
rmat
ion
publ
ishe
d by
the
new
Ten
ant
Serv
ices
Aut
horit
y
Ho
w c
an I
hav
e an
infl
uen
ce a
nd
ho
ld p
eop
le t
o a
cco
un
t?
I can
get
invo
lved
in t
he m
anag
emen
t of
my
hom
e
I can
sig
n a
petit
ion
if I n
eed
to
Ho
w c
an I
get
red
ress
wh
en t
hin
gs
go
wro
ng
?
I sho
uld
be t
old
how
com
plai
nts
will
be
deal
t w
ith
if I a
m u
nhap
py, I
can
tak
e m
y co
mpl
aint
to
the
loca
l gov
ernm
ent
ombu
dsm
an o
r if
I am
a h
ousi
ng a
ssoc
iatio
n te
nant
the
hou
sing
om
buds
man
if I h
ave
a se
rious
pro
blem
with
my
land
lord
I m
ay b
e ab
le t
o re
fer
it to
the
ne
w T
enan
t Se
rvic
es A
utho
rity
who
will
hav
e st
rong
pow
ers
to g
et t
hese
pr
oble
ms
sort
ed o
ut
I can
sha
re m
y co
ncer
ns a
nd c
ampa
ign
for
chan
ge a
s pa
rt o
f th
e N
atio
nal
Tena
nt V
oice
net
wor
k
Ho
w c
an I
run
so
met
hin
g m
ysel
f?
I can
bui
ld o
n m
y ex
perie
nce
in h
ousi
ng is
sues
by
man
agin
g ot
her
neig
hbou
rhoo
d se
rvic
es s
uch
as a
loca
l par
k or
str
eet
envi
ronm
ent
I can
hel
p se
t up
a ho
usin
g co
oper
ativ
e w
here
hom
es a
re o
wne
d by
resid
ents
in
mut
ual o
rgan
isatio
ns o
r a c
omm
unity
land
trus
t to
deliv
er a
ffor
dabl
e ho
usin
g
Hon
est
disa
gree
men
t is
oft
en a
go
od s
ign
of p
rogr
ess.
Mah
atm
a G
and
hi
(186
9–19
48)
Ch
apte
r 5
Cha
lleng
e
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
90
Ch
alle
ng
eH
ow d
o I h
old
to a
ccou
nt t
he p
eopl
e w
ho
exer
cise
pow
er in
my
loca
lity?
This
cha
pter
out
lines
how
peo
ple
can
hold
off
icia
ls t
o ac
coun
t th
roug
h ne
w
5.1
pow
ers
of p
etiti
onin
g, a
nd w
ays
in w
hich
we
will
est
ablis
h m
ore
visi
ble
and
acco
unta
ble
loca
l lea
ders
by
enco
urag
ing
mor
e po
wer
ful e
lect
ed m
ayor
s.
Ove
rvie
w a
nd
scr
uti
ny
com
mit
tees
Intr
oduc
ed in
200
0 in
Eng
land
, ove
rvie
w a
nd s
crut
iny
com
mitt
ees
hold
cou
ncil
5.2
Cab
inet
mem
bers
, the
cou
ncil
and
othe
r pu
blic
bod
ies
to a
ccou
nt. T
hey
wor
k in
a
sim
ilar
way
to
Sele
ct C
omm
ittee
s in
Par
liam
ent
and
give
cou
ncill
ors
the
pow
er t
o ch
ampi
on is
sues
and
cha
lleng
e co
unci
l lea
ders
and
off
icer
s, o
n be
half
of t
heir
cons
titue
nts.
We
wan
t to
rai
se t
he
visi
bili
ty o
f th
e sc
ruti
ny
fun
ctio
n t
o en
sure
th
at p
eopl
e ar
e aw
are
of t
his
pow
erfu
l too
l at
thei
r di
spos
al.
We
will
do
this
by
enco
urag
ing
coun
cils
to
cons
ider
new
app
roac
hes
to s
crut
iny,
5.
3 in
clud
ing:
enco
urag
ing
mor
e cr
eativ
e in
volv
emen
t of
the
pub
lic, f
or e
xam
ple
thro
ugh
hold
ing
delib
erat
ive
even
ts a
long
the
line
s of
‘Am
eric
a Sp
eaks
’ (la
rge
scal
e ci
tizen
eng
agem
ent
foru
ms
invo
lvin
g up
to
5,00
0 pe
ople
)
mov
ing
com
mitt
ee m
eetin
gs a
nd h
earin
gs o
ut o
f th
e to
wn
hall
and
into
the
co
mm
unity
, and
con
side
ring
web
cast
ing
grea
ter
publ
ic in
volv
emen
t in
sug
gest
ing
and
sele
ctin
g to
pics
for
rev
iew
mak
ing
info
rmat
ion
mor
e re
adily
ava
ilabl
e an
d ac
cess
ible
on
web
site
s an
d at
co
unci
l off
ices
Ch
apte
r 5
91
Cha
lleng
e
In a
dditi
on, w
e w
ill m
ake
chan
ges
to t
he s
crut
iny
func
tion
by:
5.4
furt
her
enha
ncin
g th
e po
wer
s of
ove
rvie
w a
nd s
crut
iny
com
mitt
ees
in lo
cal
auth
oriti
es t
o re
quire
info
rmat
ion
from
par
tner
s on
a b
road
er r
ange
of
issu
es
if ne
cess
ary
prov
idin
g co
unci
ls in
are
as w
ith d
istr
ict
and
coun
ty c
ounc
ils w
ith a
po
wer
to
com
bine
res
ourc
es in
‘are
a’ s
crut
iny
com
mitt
ees
requ
iring
som
e de
dica
ted
scru
tiny
reso
urce
in c
ount
y an
d un
itary
cou
ncils
Incr
easi
ng
vis
ibili
ty a
nd
acc
ou
nta
bili
ty o
f lo
cal o
ffic
ers
We
will
incr
ease
the
5.
5 vi
sib
ility
of
loca
l pu
blic
off
icer
s so
tha
t th
ey a
re a
ll op
en
to p
ublic
scr
utin
y an
d qu
estio
ning
fro
m lo
cal c
omm
uniti
es. A
key
par
t of
the
rol
e of
cha
irs o
r ch
ief
exec
utiv
es o
f a
loca
l pub
lic b
ody
shou
ld b
e th
at t
hey
face
a
regu
lar
publ
ic h
earin
g. It
sho
uld
be e
xpre
ssed
in t
heir
job
obje
ctiv
es a
nd c
ould
be
intr
oduc
ed a
s pa
rt o
f st
reng
then
ed o
verv
iew
and
scr
utin
y pr
oced
ures
. Thi
s ha
ppen
s al
read
y in
man
y pu
blic
ser
vice
s su
ch a
s th
e N
HS
but
we
wan
t to
brin
g a
cons
iste
ncy
acro
ss lo
cal p
ublic
ser
vice
s.
We
also
pro
pose
to
cons
ult
on a
5.
6 n
ew r
igh
t to
pet
itio
n t
o h
old
loca
l off
icer
s to
ac
cou
nt.
If e
noug
h pe
ople
ser
ved
by a
loca
l ser
vice
or
agen
cy s
ign
a lo
cal p
etiti
on
then
, sen
ior
offic
ers
wor
king
for
a lo
cal p
ublic
bod
y sh
ould
be
requ
ired
to a
tten
d a
publ
ic h
earin
g su
ch a
s ov
ervi
ew a
nd s
crut
iny.
Thes
e pu
blic
mee
tings
sho
uld
be o
pen
to a
ll lo
cal r
esid
ents
and
be
chai
red
by t
he
5.7
loca
l may
or o
r co
unci
l lea
der.
Ther
e sh
ould
be
an o
pen
agen
da. W
e w
ould
exp
ect
thes
e ev
ents
to
be o
pen
to t
he lo
cal m
edia
, and
to
be w
ebca
st li
ve. T
hese
he
arin
gs w
ould
giv
e se
nior
man
ager
s th
e op
port
unity
to
expl
ain
thei
r ac
tiviti
es,
desc
ribe
the
hard
cho
ices
and
tra
de-o
ffs,
and
list
en t
o pe
ople
’s co
ncer
ns a
nd
ques
tions
. Saf
egua
rds
will
be
put
in p
lace
to
ensu
re t
hat
the
syst
em is
not
ope
n to
ab
use.
Thi
s ap
proa
ch w
ill b
e de
velo
ped
alon
gsid
e ot
her
exis
ting
and
new
ap
proa
ches
to
scru
tiny.
We
will
sup
port
str
engt
heni
ng r
elat
ions
hips
bet
wee
n pr
ofes
sion
als
in lo
cal p
ublic
5.
8 bo
dies
by
enco
urag
ing
peop
le f
rom
acr
oss
the
publ
ic s
ecto
r to
run
join
t le
ader
ship
de
velo
pmen
t pr
ogra
mm
es. T
his
will
incl
ude
esta
blis
hing
the
key
lead
ersh
ip
com
pete
ncie
s ar
ound
com
mun
ity e
ngag
emen
t, c
ohes
ion
and
empo
wer
men
t.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
92
Mak
ing
po
lice
forc
es m
ore
acc
ou
nta
ble
We
will
mak
e su
re t
hat
peop
le h
ave
a vo
ice
in d
ecid
ing
how
pol
icin
g is
del
iver
ed,
5.9
are
clea
r ab
out
who
rep
rese
nts
thei
r in
tere
sts
on c
rime
and
polic
ing,
and
are
abl
e to
hol
d th
e po
lice
to a
ccou
nt.
Polic
e fo
rces
will
be
held
to
acco
unt
for
tack
ling
loca
l prio
ritie
s de
cide
d by
loca
l 5.
10 pe
ople
and
for
mee
ting
serv
ice
stan
dard
s se
t ou
t in
the
‘Pol
icin
g Pl
edge
’. C
itize
ns
will
dire
ctly
ele
ct a
n in
divi
dual
to
repr
esen
t th
eir
inte
rest
s in
rel
atio
n to
crim
e an
d po
licin
g. F
urth
er p
ropo
sals
on
this
will
be
set
out
in t
he f
orth
com
ing
Polic
ing
Gre
en P
aper
.
Acc
ou
nta
bili
ty f
or
hea
lth
ser
vice
sW
e ha
ve in
trod
uced
ext
ensi
ve r
efor
ms
to m
ake
the
NH
S m
ore
acco
unta
ble
to it
s 5.
11 us
ers.
We
have
giv
en o
verv
iew
and
scr
utin
y co
mm
ittee
s of
loca
l aut
horit
ies
the
pow
er t
o re
view
and
scr
utin
ise
loca
l hea
lth s
ervi
ces;
obl
iged
com
mis
sion
ers
of
heal
th a
nd s
ocia
l car
e se
rvic
es t
o re
spon
d to
Loc
al In
volv
emen
t N
etw
orks
(LIN
ks),
the
new
rec
ogni
sed
stru
ctur
es b
y w
hich
pat
ient
s an
d th
e pu
blic
can
influ
ence
th
eir
loca
l ser
vice
s; p
ut a
lega
l dut
y on
NH
S or
gani
satio
ns t
o in
volv
e pe
ople
and
th
eir
repr
esen
tativ
es in
the
pla
nnin
g an
d de
velo
pmen
t of
ser
vice
s; a
nd m
ade
sure
th
at P
rimar
y C
are
Trus
ts (P
CTs
) mus
t re
port
bac
k pu
blic
ly o
n ho
w t
hey
have
re
spon
ded
to lo
cal v
iew
s.
As
indi
cate
d in
the
Dep
artm
ent
of H
ealth
’s co
nsul
tatio
n on
the
new
NH
S 5.
12 C
onst
itutio
n, w
e ar
e en
cour
agin
g PC
Ts t
o en
hanc
e th
eir
acco
unta
bilit
y to
the
ir lo
cal c
omm
uniti
es a
s th
ey d
eter
min
e m
ost
appr
opria
te f
or t
heir
loca
lity,
incl
udin
g cr
eatin
g a
loca
l mem
bers
hip
syst
em o
r de
velo
ping
str
onge
r pa
rtne
rshi
ps w
ith lo
cal
gove
rnm
ent.
For
exa
mpl
e, P
CTs
alre
ady
have
the
abi
lity
to in
vite
a c
ounc
illor
or
thei
r m
ayor
to
sit
on t
he b
oard
as
a no
n-vo
ting
mem
ber
and
man
y PC
Ts d
o th
is
alre
ady.
Thi
s ca
n be
mirr
ored
with
a r
ecip
roca
l arr
ange
men
t w
here
the
PC
T ch
air
(or
anot
her
boar
d m
embe
r) a
tten
ds t
he c
ounc
il ca
bine
t fo
r he
alth
rel
ated
m
atte
rs.77
We
will
als
o be
invi
ting
LIN
ks t
o co
me
forw
ard
if th
ey w
ould
like
to
pilo
t 5.
13 ex
pand
ing
thei
r re
mit
beyo
nd h
ealth
and
soc
ial c
are
issu
es.
77
See
http
://w
ww
.dh.
gov.
uk/e
n/Pu
blic
atio
nsan
dsta
tistic
s/Pu
blic
atio
ns/P
ublic
atio
nsPo
licyA
ndG
uida
nce/
DH
_085
814
93
Cha
lleng
e
Hu
ll Pr
imar
y C
are
Tru
st (
PCT)
cre
ate
thei
r o
wn
loca
l m
emb
ersh
ip s
yste
m
Hul
l PC
T is
dra
win
g up
a m
embe
rshi
p sy
stem
sim
ilar
to F
ound
atio
n Tr
usts
, with
di
ffer
ent
‘con
stitu
enci
es’ f
or p
atie
nts
and
publ
ic, s
taff
and
the
vol
unta
ry s
ecto
r. Th
ere
will
the
n be
thr
ee t
iers
of
mem
bers
hip:
cor
e m
embe
rs; ‘
NH
S H
ull C
ham
pion
s’; a
nd a
sh
adow
boa
rd o
f go
vern
ors.
Cor
e m
embe
rs w
ill c
ompl
ete
ques
tionn
aire
s an
d at
tend
foc
us g
roup
s an
d pu
blic
m
eetin
gs. T
he ‘c
ham
pion
s’ w
ill w
ork
proa
ctiv
ely
with
the
PC
T as
par
tner
s, g
ener
ate
heal
th in
form
atio
n re
leva
nt t
o th
e PC
T, a
nd s
uppo
rt L
ocal
ity B
oard
s in
iden
tifyi
ng lo
cal
heal
th p
riorit
ies.
Mem
bers
of
the
shad
ow b
oard
of
gove
rnor
s w
ill b
e el
ecte
d fr
om t
he
‘NH
S H
ull C
ham
pion
s’. T
he s
hado
w b
oard
of
gove
rnor
s w
ill e
stab
lish
a pr
ogra
mm
e of
w
ork
as d
efin
ed b
y th
e m
embe
rshi
p an
d in
line
with
the
cor
pora
te o
bjec
tives
of
the
PCT.
Hul
l PC
T is
als
o tr
ying
to
co-o
rdin
ate
its m
embe
rshi
p w
ith t
he lo
cal a
cute
and
m
enta
l hea
lth t
rust
s, w
ho a
re b
oth
appl
ying
for
Fou
ndat
ion
Trus
t st
atus
.
ww
w.h
ullp
ct.n
hs.u
k
Mo
re d
irec
tly-
elec
ted
may
ors
The
Gov
ernm
ent
supp
orts
the
dire
ctly
-ele
cted
may
oral
mod
el f
or lo
cal l
eade
rshi
p,
5.14
beca
use
it pr
ovid
es v
isib
le le
ader
ship
for
a lo
cal a
rea.
We
belie
ve t
hat
elec
ted
may
ors
mak
e it
clea
rer
who
is r
espo
nsib
le f
or lo
cal s
ervi
ces,
and
hav
e th
e po
tent
ial
to e
ngag
e m
ore
peop
le in
pol
itics
. A s
urve
y in
200
4 sh
owed
tha
t 57
per
cen
t co
uld
nam
e th
eir
elec
ted
may
or f
rom
a p
rom
pt li
st, c
ompa
red
to 2
5 pe
r ce
nt w
ho
coul
d na
me
thei
r co
unci
l lea
der78
.
The
pote
ntia
l for
loca
l are
as t
o el
ect
thei
r m
ayor
was
est
ablis
hed
in t
he L
ocal
5.
15 G
over
nmen
t A
ct 2
000.
Sin
ce t
hen
12 p
lace
s ha
ve m
oved
to
a di
rect
ly-e
lect
ed
may
or: B
edfo
rd, D
onca
ster
, Hac
kney
, Har
tlepo
ol, L
ewis
ham
, Man
sfie
ld,
Mid
dles
brou
gh, N
ewha
m, N
orth
Tyn
esid
e, S
toke
-on-
Tren
t, T
orba
y an
d W
atfo
rd.
Five
are
inde
pend
ents
, fiv
e ar
e La
bour
, one
is C
onse
rvat
ive
and
one
is L
iber
al
Dem
ocra
t.
78
Rand
le, A
(200
4) M
ayor
s in
mid
-ter
m: l
esso
ns f
rom
the
eig
htee
n m
onth
s of
dire
ctly
-ele
cted
may
ors,
Lo
ndon
: NLG
N 2
004.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
94
We
have
als
o es
tabl
ishe
d a
dire
ctly
-ele
cted
May
or f
or L
ondo
n an
d a
Gre
ater
5.
16 Lo
ndon
Ass
embl
y, w
ith a
bud
get
of £
11.4
bill
ion.
Thi
s re
-est
ablis
hmen
t of
Lo
ndon
-wid
e go
vern
men
t, a
fter
an
abse
nce
of 1
4 ye
ars
follo
win
g th
e ab
oliti
on o
f th
e G
reat
er L
ondo
n C
ounc
il (G
LC) i
n 19
86, h
as b
een
deem
ed a
hug
e su
cces
s an
d is
now
an
acce
pted
par
t of
the
live
s of
Lon
done
rs. N
o se
rious
com
men
tato
r, lo
bby
grou
p or
pol
itica
l par
ty n
ow w
ants
to
reve
rse
the
deci
sion
to
have
a d
irect
ly-
elec
ted
may
or a
nd a
ssem
bly
for
Lond
on. T
he e
xist
ence
of
a hi
gh-p
rofil
e m
ayor
for
Lo
ndon
hel
ped
our
capi
tal w
in t
he 2
012
Oly
mpi
cs.
We
wan
t to
mak
e it
easi
er f
or p
eopl
e to
dem
and
that
the
ir lo
cal l
eade
rs m
ove
to
5.17
esta
blis
hing
a d
irect
ly-e
lect
ed m
ayor
thr
ough
a r
efer
endu
m, s
o:
we
will
con
sult
on p
erm
ittin
g on
-line
pet
ition
ing
as w
ell a
s tr
aditi
onal
pap
er
petit
ions
to
dem
onst
rate
sup
port
for
a r
efer
endu
m
we
will
con
sult
on r
educ
ing
the
thre
shol
d fo
r a
petit
ion
to t
rigge
r a
may
oral
re
fere
ndum
fro
m 5
per
cen
t of
vot
ers
– pe
rhap
s to
2, 3
or
4 pe
r ce
nt
we
will
rem
ove
the
stip
ulat
ion
that
no
refe
rend
um m
ay b
e he
ld f
or 1
0 ye
ars
if a
refe
rend
um is
lost
and
inst
ead
mov
e to
a s
yste
m w
here
a n
ew r
efer
endu
m
may
be
held
aft
er f
our
year
s in
the
se c
ircum
stan
ces
We
will
mak
e th
e m
ove
to a
dire
ctly
-ele
cted
may
oral
ty m
ore
attr
activ
e to
loca
l 5.
18 po
litic
ians
with
an
expe
ctat
ion
that
dire
ctly
-ele
cted
may
ors,
whe
re t
hey
exis
t,
wou
ld c
hair
the
Loca
l Str
ateg
ic P
artn
ersh
ip a
nd, b
e th
e ne
w C
rime
and
Polic
ing
repr
esen
tativ
e, a
s an
noun
ced
by t
he P
rime
Min
iste
r in
the
dra
ft le
gisl
ativ
e pr
ogra
me
for
2008
-09.
Co
mp
reh
ensi
ve A
rea
Ass
essm
ent
From
Apr
il 20
09, n
ew in
depe
nden
t as
sess
men
ts o
f lo
cal a
reas
will
be
intr
oduc
ed.
5.19
Com
preh
ensi
ve A
rea
Ass
essm
ent
(CA
A) w
ill r
elat
e pe
ople
’s ex
perie
nces
of
livin
g in
an
are
a to
how
loca
l age
ncie
s w
ork
toge
ther
and
how
loca
l pub
lic s
ervi
ces
can
be
impr
oved
. The
leve
l and
qua
lity
of p
ublic
eng
agem
ent
and
empo
wer
men
t w
ill b
e te
sted
and
eva
luat
ed a
s pa
rt o
f th
e C
AA
pro
cess
, inc
ludi
ng h
ow w
ell v
ulne
rabl
e an
d m
argi
nalis
ed g
roup
s ha
ve b
een
invo
lved
.
Whe
n co
mpl
aint
s ar
e fr
eely
he
ard,
dee
ply
cons
ider
ed
and
spee
dily
ref
orm
ed, t
hen
is t
he u
tmos
t bo
und
of c
ivil
liber
ty a
ttai
ned
that
wis
e m
en lo
ok f
or.
Joh
n M
ilto
n (
1608
–167
4)
Eng
lish
Po
et, H
isto
rian
an
d S
cho
lar
Follo
w t
he c
usto
mer
, if
they
ch
ange
... w
e ch
ange
.
Sir
Terr
y Le
ahy,
(C
hie
f Ex
ecu
tive
, Tes
co p
lc)
Ch
apte
r 6
Redr
ess
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
96
Red
ress
How
do
I get
sw
ift a
nd f
air
redr
ess
whe
n th
ings
go
wro
ng,
and
mak
e su
re it
doe
sn’t
hap
pen
to s
omeo
ne e
lse?
Ther
e w
ill u
nfor
tuna
tely
be
occa
sion
s w
here
ser
vice
s do
not
mee
t pe
ople
’s 6.
1 ex
pect
atio
ns. T
his
chap
ter
look
s at
how
to
mak
e su
re t
hat
expe
ctat
ions
are
cle
ar,
how
citi
zens
can
see
k re
dres
s an
d ho
w r
edre
ss c
an b
e us
ed t
o im
prov
e pe
rfor
man
ce in
the
fut
ure.
The
days
are
ove
r w
hen
peop
le a
ccep
ted
a w
ait
of m
any
wee
ks f
or a
pho
ne t
o be
6.
2 in
stal
led,
or
wai
ted
mon
ths
for
repa
irs t
o th
eir
hom
e, o
r w
aite
d ye
ars
for
thei
r N
HS
oper
atio
n. P
eopl
e no
long
er a
ccep
t ho
usin
g of
fices
tha
t cl
ose
for
lunc
h, o
r ph
one
lines
tha
t sh
ut d
own
at 5
pm. P
eopl
e w
ant
syst
ems
and
serv
ices
tha
t m
atch
th
eir
busy
life
styl
es a
nd w
orki
ng p
atte
rns.
Peo
ple
also
exp
ect
thei
r co
mpl
aint
s to
be
dea
lt w
ith p
rom
ptly
and
with
cou
rtes
y w
hen
syst
ems
fail.
Aro
und
a fif
th o
f th
e ad
ult
popu
latio
n co
ntac
t th
eir
loca
l cou
ncil
ever
y ye
ar w
ith a
6.
3 co
mpl
aint
abo
ut t
heir
area
or
the
qual
ity o
f th
e co
unci
l’s s
ervi
ces.
79 H
owev
er t
his
may
not
rep
rese
nt t
he f
ull e
xten
t of
dis
satis
fact
ion
as n
ot e
very
one
will
hav
e th
e kn
owle
dge
or c
onfid
ence
to
mak
e an
off
icia
l com
plai
nt o
r th
ey m
ay n
ot f
eel t
heir
com
plai
nt w
ill m
ake
a di
ffer
ence
. Thi
s is
esp
ecia
lly t
rue
whe
n pe
ople
are
uns
ure
who
is r
espo
nsib
le f
or a
loca
l ser
vice
.
Man
y pe
ople
who
do
com
plai
n fe
el t
hat
thei
r co
mpl
aint
s ar
e ha
ndle
d po
orly.
Onl
y 6.
4 34
per
cen
t of
tho
se w
ho h
ad c
onta
cted
the
ir co
unci
l in
the
last
yea
r w
ere
satis
fied
with
the
way
the
ir lo
cal a
utho
rity
hand
led
thei
r co
mpl
aint
.80 A
num
ber
of
fact
ors
influ
ence
sat
isfa
ctio
n. K
now
ing
the
nam
e of
the
per
son
deal
ing
with
the
co
mpl
aint
(35
per
cent
), ke
epin
g pe
ople
info
rmed
(32
per
cent
) and
the
spe
ed o
f re
spon
se (3
2 pe
r ce
nt) a
re s
een
as p
artic
ular
ly im
port
ant.
Kno
win
g th
e or
gani
satio
n w
ill t
reat
com
plai
nts
fairl
y (3
2 pe
r ce
nt) i
s al
so m
entio
ned
by m
any.
81
79
Com
mun
ities
and
Loc
al G
over
nmen
t (2
007)
Bes
t Va
lue
Use
r Sa
tisfa
ctio
n Su
rvey
s 20
06-0
7 –
Gen
eral
Su
rvey
Nat
iona
l Rep
ort,
Lon
don.
Com
mun
ities
and
Loc
al G
over
nmen
t.80
ib
id.
81
MO
RI (2
003)
Om
buds
men
Aw
aren
ess
Surv
ey 2
003.
Sur
vey
of t
he G
ener
al P
ublic
and
Adv
isor
y Bo
dies
, Lo
ndon
: Par
liam
enta
ry, H
ealth
Ser
vice
and
Loc
al G
over
nmen
t O
mbu
dsm
en.
Ch
apte
r 6
97
Redr
ess
Des
pite
thi
s, a
maj
ority
of
peop
le b
elie
ve t
hat
publ
ic s
ervi
ces
have
bec
ome
bett
er
6.5
at d
ealin
g w
ith c
ompl
aint
s: t
he p
ropo
rtio
n be
lievi
ng t
hat
publ
ic s
ervi
ces
mat
ch
or o
utpe
rfor
m p
rivat
e co
mpa
nies
ros
e fr
om 4
7 pe
r ce
nt in
199
7 to
55
per
cent
in
200
5.82
The
prin
cipl
es t
hat
unde
rpin
com
plai
nts
proc
edur
es s
houl
d be
tha
t:
dece
nt, a
gree
d st
anda
rds
of s
ervi
ce a
nd c
are
othe
r
unde
rsto
od
lear
ning
influ
ence
s de
liver
y ne
xt t
ime
Loca
l gov
ernm
ent
and
othe
r ag
enci
es t
ake
thei
r re
spon
sibi
litie
s to
han
dle
6.6
com
plai
nts
very
ser
ious
ly. M
ost
have
rob
ust
syst
ems
in p
lace
. Web
site
s lik
e D
irect
gov83
, and
pho
ne li
nes
such
as
Con
sum
er D
irect
and
101
84 g
ive
a fir
st p
oint
of
con
tact
to
rais
e an
issu
e w
ith y
our
coun
cil o
r a
publ
ic b
ody.
The
Aud
it C
omm
issi
on’s
guid
e to
com
plai
ning
abo
ut lo
cal p
ublic
ser
vice
s ex
plai
ns w
here
to
go if
you
hav
e a
com
plai
nt, a
nd t
he s
teps
to
take
if y
ou w
ant
to t
ake
it fu
rthe
r, in
clud
ing
the
role
of
the
Om
buds
man
whe
re t
here
may
hav
e be
en
mal
adm
inis
trat
ion.
85
82
MO
RI (2
003)
Om
buds
men
Aw
aren
ess
Surv
ey 2
003,
Sur
vey
of t
he G
ener
al P
ublic
and
Adv
isor
y Bo
dies
, Lo
ndon
: Par
liam
enta
ry, H
ealth
Ser
vice
and
Loc
al G
over
nmen
t O
mbu
dsm
en.
83
Dire
ctgo
v gi
ves
info
rmat
ion
on h
ow t
o m
ake
a co
mpl
aint
abo
ut a
ll pu
blic
bod
ies,
cov
erin
g th
e O
mbu
dsm
an s
ervi
ces
and
the
proc
edur
e in
pla
ce f
or t
he N
HS,
pol
ice
and
hous
ing,
and
will
hel
p yo
u to
loca
te y
our
loca
l MP
or c
ounc
il, a
nd t
ake
you
dire
ctly
to
thei
r w
ebpa
ges
desc
ribin
g th
e lo
cal
auth
ority
com
plai
nts
proc
edur
e. w
ww
.dire
ct.g
ov.u
k84
Th
e 10
1 sc
hem
e, w
hich
has
bee
n pi
lote
d in
a n
umbe
r of
are
as, s
how
s th
e pa
rtne
rshi
p w
orki
ng t
hat
new
for
ms
of t
echn
olog
y ca
n m
ake
poss
ible
.85
w
ww
.aud
it-co
mm
issi
on.g
ov.u
k/co
mpl
aint
s/fa
qs.a
sp
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
98
The
Loca
l Gov
ernm
ent
Om
buds
man
’s ne
w A
cces
s an
d A
dvic
e C
entr
e ha
s ju
st
6.7
open
ed in
Cov
entr
y. T
he c
entr
e pr
ovid
es a
firs
t po
int
of c
onta
ct f
or a
ll en
quiri
es
and
com
plai
nts,
and
off
ers
advi
ce t
o ca
llers
so
they
can
mak
e an
info
rmed
de
cisi
on a
bout
tak
ing
thei
r co
mpl
aint
for
war
d. A
n im
prov
ed w
ebsi
te m
akes
it
easi
er t
o su
bmit
enqu
iries
or
com
plai
nts
by p
hone
, em
ail a
nd in
writ
ing.
86
Con
fusi
on c
an a
rise
whe
n a
num
ber
of a
genc
ies
are
invo
lved
in h
andl
ing
a 6.
8 co
mpl
aint
, as
can
happ
en w
here
loca
l ser
vice
s ar
e be
ing
prov
ided
thr
ough
pa
rtne
rshi
ps. W
e ar
e th
eref
ore
revi
ewin
g t
he
Loca
l Om
bu
dsm
an’s
juri
sdic
tio
n
to m
ake
sure
tha
t an
y lim
itatio
ns o
n w
here
the
Om
buds
man
can
act
are
in t
he
genu
ine
inte
rest
s of
peo
ple,
and
to
ensu
re a
ll pa
rtne
rs in
volv
ed in
com
plai
nts
incl
udin
g th
e Lo
cal O
mbu
dsm
an, h
ave
the
flexi
bilit
y to
wor
k to
geth
er.
We
also
exp
ect
that
loca
l ser
vice
pro
vide
rs w
ill m
ove
tow
ards
sys
tem
s of
6.
9 ac
cess
ible
, in
tera
ctiv
e co
nta
ct f
or in
divi
dual
s to
rai
se t
heir
conc
erns
, for
ex
ampl
e Sa
lford
Cou
ncil’
s ‘R
epor
t it!
’ sch
eme
unde
r w
hich
you
can
ask
onl
ine
for
serv
ices
, inc
ludi
ng r
epor
ting
antis
ocia
l beh
avio
ur o
r fly
tippi
ng; o
r th
e Lo
ve
Lew
isha
m w
ebsi
te o
n w
hich
res
iden
ts c
an r
epor
t gr
affit
i, up
load
pho
tos,
rec
eive
im
med
iate
ack
now
ledg
emen
t an
d tr
ack
prog
ress
as
it oc
curs
.
Co
mm
un
ity
con
trac
tsN
ew r
ight
s an
d po
wer
s m
ust
be b
alan
ced
by r
espo
nsib
ilitie
s an
d du
ties.
The
6.
10 Yo
ung
Foun
datio
n ha
s pr
oduc
ed g
uida
nce
for
loca
l aut
horit
ies87
to
prom
ote
mor
e co
mm
unity
con
trac
ts. T
his
guid
ance
sta
tes
that
:
“Com
mun
ity c
ontr
acts
cre
ate
a cl
ear
set
of o
blig
atio
ns o
n th
e si
de o
f co
mm
uniti
es
and
the
peop
le w
ho d
eliv
er t
heir
serv
ices
, and
enc
oura
ge t
he id
ea o
f ac
coun
tabi
lity
betw
een
peop
le a
nd a
genc
ies.
”
We
wou
ld li
ke t
o se
e th
e id
ea o
f C
omm
unity
Con
trac
ts d
evel
opin
g in
eve
ry
6.11
neig
hbou
rhoo
d. C
omm
unity
con
trac
ts a
re in
pla
ce in
sev
eral
are
as in
clud
ing
Man
ches
ter,
Milt
on K
eyne
s, B
olto
n an
d W
alsa
ll, w
ith 1
1 fu
rthe
r pi
lot
sche
mes
un
derw
ay. T
hese
con
trac
ts b
ring
toge
ther
cou
ncils
, pol
ice,
the
loca
l NH
S an
d co
mm
unity
gro
ups
to a
gree
prio
ritie
s fo
r ac
tion.
In r
etur
n, p
eopl
e co
llect
ivel
y
86
ww
w.lg
o.or
g.uk
/87
C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
(200
8) H
ow t
o pu
blis
h a
loca
l cha
rter
, You
ng F
ound
atio
n fo
r C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent:
Lon
don.
99
Redr
ess
agre
e to
tak
e re
spon
sibi
lity
for
a lo
cal p
ark,
run
ning
aft
er-s
choo
l clu
bs o
r ke
epin
g a
com
mun
ity c
entr
e op
en. F
or e
xam
ple,
in t
he P
eel H
all n
eigh
bour
hood
in S
outh
M
anch
este
r 60
res
iden
ts r
ecei
ved
free
han
ging
bas
kets
, in
retu
rn f
or a
co
mm
itmen
t to
kee
p th
em w
ater
ed f
or n
eigh
bour
s if
they
wer
e aw
ay.
A c
on
trac
t h
elp
s re
sto
re c
om
mu
nit
y p
rid
e in
Sta
ffo
rdsh
ire
Peop
le li
ving
in t
he B
iddu
lph
East
w
ard
of S
taff
ords
hire
Moo
rland
s ha
ve g
ood
reas
on t
o ta
ke g
reat
er
prid
e in
the
ir co
mm
unity
.
The
resi
dent
s ar
e am
ong
the
first
in
the
cou
ntry
to
have
a c
ontr
act
info
rmin
g th
em c
lear
ly n
ot o
nly
of
who
doe
s w
hat
loca
lly –
whe
ther
re
mov
ing
aban
done
d ca
rs o
r cl
eani
ng u
p do
g m
ess
– bu
t ho
wth
ey c
an p
lay
a pa
rt in
mak
ing
thei
r co
mm
unity
a c
lean
er a
nd s
afer
pla
ce t
o liv
e.
The
Com
mun
ity P
ride
cont
ract
was
the
resp
onse
of
the
Moo
rland
s To
geth
er L
ocal
St
rate
gic
Part
ners
hip
– su
ppor
ted
by S
taff
ords
hire
Moo
rland
s D
istr
ict
Cou
ncil
– to
re
side
nts’
con
cern
s.
Resi
dent
s an
d lo
cal p
artn
ers
spen
t si
x m
onth
s dr
awin
g up
the
eig
ht-p
age
char
ter,
whi
ch h
as b
een
dist
ribut
ed t
o al
l 2,7
00 h
ouse
hold
s in
the
are
a.
Resi
dent
Dav
e D
avie
s, a
mem
ber
of t
he lo
cal s
afet
y an
d en
viro
nmen
t su
b-gr
oup,
sai
d:
“Bef
ore,
nob
ody
took
any
prid
e –
they
acc
epte
d an
d liv
ed w
ith t
hing
s. N
ow t
he
com
mun
ity is
invo
lved
and
can
see
the
diff
eren
ce.”
The
cont
ract
has
alre
ady
mad
e a
visi
ble
diff
eren
ce t
o th
e St
affo
rdsh
ire c
omm
unity
. Re
side
nts
com
plai
ned
that
the
str
eets
wer
e be
ing
swep
t on
a M
onda
y, a
day
bef
ore
the
bin
colle
ctio
n, le
avin
g di
rty
stre
ets
all w
eek.
A s
impl
e ro
ta s
witc
h so
lved
the
pr
oble
m.
Peop
le a
re a
lso
expe
cted
to
play
the
ir pa
rt in
hel
ping
to
deliv
er lo
cal s
ervi
ces
– su
ch a
s co
mm
unity
gar
dens
– a
s pa
rt o
f th
e ag
reem
ent.
And
aft
er a
yea
r of
ope
ratio
n, m
ost
peop
le t
hink
it h
as b
een
a su
cces
s.
ww
w.s
taff
smoo
rland
s.go
v.uk
/site
/scr
ipts
/doc
umen
ts_i
nfo.
php?
docu
men
tID=
650
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
100
The
curr
ent
pilo
t sc
hem
es h
ave
been
run
ning
sin
ce t
he b
egin
ning
of
the
year
. We
6.12
are
exte
ndin
g th
e pi
lots
unt
il th
e en
d of
200
8 an
d w
e w
ill e
valu
ate
thes
e cu
rren
t sc
hem
es a
t th
e en
d of
the
yea
r as
par
t of
look
ing
at h
ow t
o de
velo
p m
ore
cont
ract
s in
oth
er a
reas
.
Co
mm
un
ity
ple
dg
eban
ksPl
edge
bank
s he
lp p
eopl
e to
get
thi
ngs
done
by
lett
ing
them
reg
iste
r a
pled
ge
6.13
sayi
ng t
hey
will
do
som
ethi
ng, b
ut o
nly
if a
cert
ain
num
ber
of o
ther
peo
ple
do t
he
sam
e. P
eopl
e ca
n us
e w
ww
.ple
dgeb
ank.
com
to
set
one
up. I
n a
com
mun
ity
pled
geba
nk in
divi
dual
s w
ould
ple
dge
to p
rovi
de a
cer
tain
am
ount
of
reso
urce
(s
uch
as a
sm
all s
um o
f m
oney
or
thei
r sk
ills
and
expe
rtis
e), t
o a
cent
ral p
ot t
hat
wou
ld b
e us
ed t
o fu
rthe
r th
e pr
iorit
ies
iden
tifie
d in
the
com
mun
ity c
ontr
act.
We
wo
uld
like
to
hea
r fr
om
loca
l are
as w
ho
wo
uld
be
inte
rest
ed in
ru
nn
ing
a
com
mu
nit
y p
led
geb
ank
alon
gsid
e or
as
part
of
a co
mm
unity
con
trac
t (o
r a
sim
ilar
agre
emen
t th
at s
ets
out
loca
l prio
ritie
s, f
or e
xam
ple
a lo
cal P
olic
ing
Pled
ge).
We
will
look
to
star
t pi
lotin
g th
is a
ppro
ach
with
inte
rest
ed a
reas
in 2
009.
Wh
at h
app
ens
wh
en s
ervi
ces
fail
Man
y or
gani
satio
ns, i
n th
e pr
ivat
e an
d pu
blic
sec
tors
, hav
e sc
hem
es o
f fin
anci
al
6.14
redr
ess
if pr
omis
es a
re b
roke
n.
For
exam
ple,
Orb
it H
ousi
ng A
ssoc
iatio
n of
fers
its
resi
dent
s £1
0, p
lus
£2 p
er d
ay
6.15
for
ever
y da
y th
at a
rep
air
has
not
been
com
plet
ed p
ast
the
agre
ed d
ate
as p
art
of
its R
ight
to
Repa
ir sc
hem
e. S
ome
trai
n op
erat
ors
give
cus
tom
ers
vouc
hers
if t
he
trai
n is
can
celle
d or
del
ayed
and
som
e co
mpa
nies
del
iver
ing
groc
erie
s or
tak
eaw
ay
food
off
er f
ree
food
if t
he d
eliv
ery
is la
te.
We
belie
ve t
hat
thes
e sc
hem
es o
ffer
tw
o be
nefit
s: f
irstly
the
y se
rve
as a
n in
cent
ive
6.16
for
serv
ice
impr
ovem
ent
and
effic
ienc
y; a
nd s
econ
dly
they
mak
e th
e se
rvic
e us
er
feel
tha
t th
e se
rvic
e-pr
ovid
er is
the
re t
o se
rve
them
, not
the
oth
er w
ay r
ound
. The
am
ount
s of
fin
anci
al r
edre
ss –
eith
er p
ecun
iary
or
a vo
uche
r –
are
a to
ken,
but
th
ey a
re a
rem
inde
r of
who
mat
ters
mos
t in
the
tra
nsac
tion:
the
citi
zen.
The
sc
hem
es w
hich
cur
rent
ly o
pera
te in
the
pub
lic s
ecto
r do
not
pla
ce a
n un
due
burd
en o
n bu
dget
s, a
nd b
y dr
ivin
g up
eff
icie
ncy,
the
y m
ay s
ave
mon
ey o
ver
the
med
ium
ter
m.
101
Redr
ess
We
will
com
mis
sion
a c
onci
se r
evie
w in
to t
he f
easi
bilit
y an
d pr
actic
ality
of
6.17
intr
oduc
ing
and
exte
ndin
g th
e id
ea o
f re
dres
s fo
r ci
tizen
s w
hen
thei
r co
unci
l se
rvic
es f
ail t
o m
eet
agre
ed t
arge
ts. T
his
revi
ew in
to r
edre
ss w
ould
rev
iew
cu
rren
t ar
rang
emen
ts a
cros
s th
e pu
blic
ser
vice
s, in
the
priv
ate
sect
or, a
nd
arra
ngem
ents
in o
ther
cou
ntrie
s, a
nd m
ake
reco
mm
enda
tions
. We
antic
ipat
e th
at
the
revi
ew r
epor
t w
ill b
e su
bmitt
ed t
o th
e Se
cret
ary
of S
tate
in e
arly
200
9.
Ho
w a
ho
usi
ng
ass
oci
atio
n p
ays
to s
ay s
orr
y
Resi
dent
s w
ho e
xper
ienc
e po
or s
ervi
ce f
rom
Ra
glan
Hou
sing
Ass
ocia
tion
may
get
mor
e th
an a
n ap
olog
y. T
hey
can
also
be
give
n vo
uche
rs w
orth
up
to £
50 e
ach
to s
pend
on
the
Hig
h St
reet
to
com
pens
ate
them
for
any
di
stre
ss c
ause
d.
The
Dor
set-
base
d ho
usin
g as
soci
atio
n, w
hich
ow
ns a
nd m
anag
es o
ver
10,8
00 h
omes
ac
ross
Sou
ther
n En
glan
d an
d th
e M
idla
nds,
ha
s in
trod
uced
the
initi
ativ
e al
ongs
ide
a ne
w
cust
omer
cha
rter
for
its
resi
dent
s.
This
app
roac
h is
not
just
goo
d fo
r re
side
nts,
it m
akes
goo
d bu
sine
ss s
ense
too
. Ra
glan
kno
ws
that
it t
akes
val
uabl
e tim
e to
win
bac
k un
happ
y cu
stom
ers,
tak
ing
reso
urce
s aw
ay f
rom
oth
er a
ctiv
ities
.
ww
w.r
agla
n.or
g
102
Wh
at d
iffe
ren
ce c
an I
mak
e… t
o p
lan
nin
g m
y n
eig
hb
ou
rho
od
?D
o yo
u w
ant
to im
prov
e th
e pl
aces
whe
re y
ou li
ve, w
ork
and
play
? A
re y
ou
inte
rest
ed in
the
pro
visi
on o
f ho
usin
g, r
enew
able
ene
rgy
and
gree
n sp
ace,
the
re
gene
ratio
n of
dep
rived
are
as, p
rote
ctio
n of
old
bui
ldin
gs o
r pr
ovis
ion
of o
ther
se
rvic
es a
nd f
acili
ties
in y
our
neig
hbou
rhoo
d? If
you
are
the
n yo
u ne
ed t
o ge
t in
volv
ed in
pla
nnin
g yo
ur n
eigh
bour
hood
. So
wha
t ca
n yo
u do
?
Ho
w c
an I
get
mo
re a
ctiv
e?
I can
get
invo
lved
in t
he p
repa
ratio
n of
the
str
ateg
ies
for
my
area
. For
ex
ampl
e, I
can
cont
ribut
e to
my
loca
l dev
elop
men
t fr
amew
ork
I can
tak
e th
e le
ad a
nd h
elp
my
com
mun
ity w
rite
its o
wn
plan
I can
get
invo
lved
in p
lann
ing
deci
sion
s w
hich
aff
ect
me
thro
ugh
resp
ondi
ng t
o co
nsul
tatio
ns a
nd c
ontr
ibut
ing
to p
ublic
hea
rings
and
in
quiri
es
Ho
w c
an I
acce
ss in
form
atio
n?
I can
fin
d ou
t ho
w I
can
get
invo
lved
by
look
ing
at m
y lo
cal a
utho
rity’
s st
atem
ent
of c
omm
unity
invo
lvem
ent
I can
fin
d ou
t m
ore
abou
t th
e bi
g pl
anni
ng is
sues
in m
y ne
ighb
ourh
ood
by
visi
ting
the
plan
ning
sec
tion
on m
y lo
cal a
utho
rity’
s w
ebsi
te
Ho
w c
an I
hav
e an
infl
uen
ce?
In o
rder
to
influ
ence
I ne
ed t
o un
ders
tand
whe
n an
d ho
w t
o in
fluen
ce:
I can
vis
it th
e Pl
anni
ng P
orta
l at
ww
w.p
lann
ingp
orta
l.gov
.uk/
or
get
in
touc
h w
ith P
lann
ing
Aid
(Tel
: 012
1 69
3 12
01, w
ww
.pla
nnin
gaid
.rtp
i.org
.uk)
to
get
info
rmat
ion
on in
fluen
cing
loca
l pla
ns a
nd d
ecis
ions
I can
look
at
The
Han
dy G
uide
to
Plan
ning
(ww
w.u
rban
foru
m.o
rg.u
k/pu
bs/
inde
x.ht
ml)
or w
ww
.com
mun
itypl
anni
ng.n
et f
or in
form
atio
n on
the
pl
anni
ng p
roce
ss
The
Plan
ning
Bill
, cur
rent
ly b
efor
e Pa
rliam
ent,
als
o se
ts o
ut c
lear
opp
ortu
nitie
s fo
r lo
cal p
eopl
e to
influ
ence
dec
isio
ns o
n m
ajor
infr
astr
uctu
re. S
o, f
or e
xam
ple,
in
fras
truc
ture
dev
elop
ers
will
be
lega
lly r
equi
red
to c
onsu
lt lo
cal c
omm
uniti
es
befo
re t
hey
subm
it an
app
licat
ion
for
deve
lopm
ent.
Dem
ocra
cy is
the
gov
ernm
ent
of t
he p
eopl
e, b
y th
e pe
ople
, fo
r th
e pe
ople
.
Ab
rah
am L
inco
ln
(180
9–18
65)
Ch
apte
r 7
Stan
ding
for
offi
ce
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
104
Stan
din
g f
or
off
ice
How
do
I sta
nd f
or o
ffic
e an
d w
hat
supp
ort
shou
ld I
get?
This
cha
pter
is a
bout
how
peo
ple
can
take
on
a ci
vic
role
and
sta
nd f
or o
ffic
e,
7.1
espe
cial
ly f
or t
heir
loca
l cou
ncil,
bui
ldin
g on
the
rec
omm
enda
tions
of
the
Cou
ncill
ors
Com
mis
sion
.88
Mo
re r
epre
sen
tati
ve lo
cal c
ou
nci
llors
Acc
ordi
ng t
o th
e 20
06 C
ensu
s of
loca
l aut
horit
y co
unci
llors
:7.
2
only
29
per
cent
of
coun
cillo
rs a
re w
omen
, des
pite
ove
r ha
lf th
e po
pula
tion
bein
g w
omen
only
fou
r pe
r ce
nt o
f co
unci
llors
are
fro
m b
lack
and
min
ority
eth
nic
back
grou
nds,
des
pite
nea
rly 1
0 pe
r ce
nt o
f th
e po
pula
tion
desc
ribin
g th
emse
lves
as
com
ing
from
an
ethn
ic b
ackg
roun
d
only
0.3
per
cen
t of
cou
ncill
ors
are
aged
und
er 2
589
Thes
e fig
ures
are
an
indi
catio
n of
a s
erio
us w
eakn
ess
in o
ur lo
cal d
emoc
racy
and
7.
3 th
e G
over
nmen
t is
com
mitt
ed t
o en
surin
g th
at lo
cal r
epre
sent
ativ
es r
efle
ct t
he
loca
l com
mun
ities
the
y se
rve.
Thi
s w
ill n
ot o
nly
lead
to
a fa
irer
syst
em, w
ith m
ore
effe
ctiv
e re
pres
enta
tion
but
will
als
o en
cour
age
peop
le t
o se
rve
as c
ounc
illor
s be
caus
e th
ey c
an s
ee r
ole
mod
els
‘like
the
m’.
88
Com
mun
ities
and
Loc
al G
over
nmen
t (2
007)
, Rep
rese
ntin
g th
e Fu
ture
: The
Cou
ncill
ors
Com
mis
sion
, Lo
ndon
: Com
mun
ities
and
Loc
al G
over
nmen
t.89
ID
eA/L
GA
/LG
AR
(200
7) 2
006
Nat
iona
l Cen
sus
of L
ocal
Aut
horit
y C
ounc
illor
s in
Eng
land
, Lon
don:
ID
eA/L
GA
/LG
AR.
Ch
apte
r 7
105
Stan
ding
for
off
ice
The
Co
un
cillo
rs C
om
mis
sio
nTh
e Lo
cal G
over
nmen
t W
hite
Pap
er 2
006
esta
blis
hed
a C
ounc
illor
s C
omm
issi
on,
7.4
chai
red
by D
ame
Jane
Rob
erts
, to
revi
ew t
he in
cent
ives
and
bar
riers
to
peop
le
stan
ding
and
ser
ving
as
coun
cillo
rs.90
The
ir re
port
, Rep
rese
ntin
g th
e Fu
ture
, pu
blis
hed
in D
ecem
ber
2007
, add
ress
ed t
he m
any
issu
es t
hat
affe
ct p
eopl
e’s
desi
re t
o be
a c
ounc
illor
and
the
ir ab
ility
to
stan
d fo
r el
ectio
n; a
s w
ell a
s th
eir
capa
city
if s
ucce
ssfu
l, to
tak
e on
and
sta
y in
the
rol
e. It
als
o lo
oked
at
how
to
ensu
re t
hat
coun
cillo
rs’ p
ublic
ser
vice
was
ful
ly r
ecog
nise
d.
The
Com
mis
sion
est
ablis
hed
as t
heir
foun
ding
prin
cipl
es t
hat:
7.5
loca
l aut
horit
ies
are
key
to p
rom
otin
g lo
cal d
emoc
ratic
eng
agem
ent
prom
otin
g a
sens
e th
at a
n in
divi
dual
is a
ble
to in
fluen
ce t
he d
emoc
ratic
pr
oces
s an
d co
urse
of
even
ts is
the
key
to
enga
gem
ent
coun
cillo
rs a
re m
ost
effe
ctiv
e as
loca
lly e
lect
ed r
epre
sent
ativ
es w
hen
they
hav
e si
mila
r lif
e ex
perie
nces
to
thei
r co
nstit
uent
s
the
rela
tions
hip
and
the
conn
ectio
ns b
etw
een
coun
cillo
rs a
nd t
heir
cons
titue
nts
is k
ey t
o ef
fect
ive
repr
esen
tatio
n
it sh
ould
be
less
dau
ntin
g to
bec
ome
a co
unci
llor,
bett
er s
uppo
rt s
houl
d be
pr
ovid
ed o
nce
elec
ted
as a
cou
ncill
or a
nd it
sho
uld
be le
ss d
aunt
ing
to s
top
bein
g a
coun
cillo
r
The
Gov
ernm
ent
endo
rses
the
se p
rinci
ples
. Our
ful
l res
pons
e to
the
Cou
ncill
ors
7.6
Com
mis
sion
is b
eing
pub
lishe
d al
ongs
ide
this
Whi
te P
aper
.91
The
cen
tral
ro
le o
f lo
cal c
ou
nci
llors
The
Gov
ernm
ent
belie
ves
that
loca
l cou
ncill
ors
are
cent
ral t
o ou
r na
tiona
l life
and
7.
7 to
our
sys
tem
of
dem
ocra
cy. W
e re
cogn
ise
the
vita
l rol
e of
cou
ncill
ors
in s
hapi
ng
and
deliv
erin
g lo
cal s
ervi
ces,
spe
akin
g up
for
peo
ple,
cha
mpi
onin
g th
eir
area
s,
and
keep
ing
our
dem
ocra
cy a
live
in e
very
par
t of
the
cou
ntry
. We
see
coun
cillo
rs
as t
rue
‘loca
l her
oes’
, des
ervi
ng o
ur r
espe
ct a
nd s
uppo
rt.
90
Com
mun
ities
and
Loc
al G
over
nmen
t (2
006)
, The
Loc
al G
over
nmen
t W
hite
Pap
er.
Lond
on: C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent.
91
See
ww
w.c
omm
uniti
es.g
ov.u
k/pu
blic
atio
ns/c
omm
uniti
es/c
omm
uniti
esin
cont
rol
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
106
Earli
er in
thi
s W
hite
Pap
er, w
e se
t ou
t ou
r pr
opos
als
to in
trod
uce
a ne
w
7.8
‘du
ty t
o
pro
mo
te d
emo
crac
y’ f
or lo
cal a
utho
ritie
s, a
nd t
o en
able
cou
ncils
to
prov
ide
ince
nti
ves
to v
ote
in lo
cal e
lect
ions
. The
se a
re b
oth
reco
mm
enda
tions
mad
e by
th
e C
ounc
illor
s C
omm
issi
on.
Rem
ovi
ng
po
litic
al r
estr
icti
on
sW
e w
ill
7.9
amen
d t
he
‘Wid
dic
om
be
rule
s’ (s
ectio
n 2
of t
he L
ocal
Gov
ernm
ent
and
Hou
sing
Act
198
9) w
hich
for
bid
coun
cil w
orke
rs, a
bove
a c
erta
in s
alar
y ba
nd,
from
bei
ng a
ctiv
e in
par
ty p
oliti
cs, s
o th
at o
nly
the
mos
t se
nior
cou
ncil
offic
ers
such
as
chie
f ex
ecut
ives
and
chi
ef p
lann
ing
offic
ers
cont
inue
to
be b
arre
d fr
om
polit
ical
act
ivity
alo
ng w
ith o
ther
‘pol
itica
lly s
ensi
tive’
pos
ts. T
his
is a
de
mon
stra
tion
of o
ur d
esire
to
reha
bilit
ate
polit
ics
as a
legi
timat
e an
d w
orth
y ac
tivity
. Res
tric
tions
on
coun
cil e
mpl
oyee
s be
ing
coun
cillo
rs in
the
ir lo
cal a
utho
rity
in w
hich
the
y w
ork
will
, how
ever
, be
reta
ined
.
Ho
w L
eice
ster
att
ract
ed n
ew c
ou
nci
llors
Fift
een
new
nam
es w
ere
on t
he b
allo
t pa
pers
whe
n Le
ices
ter
vote
rs w
ent
to t
he p
olls
in
May
200
7 th
anks
to
a dr
ive
to a
ttra
ct n
ew c
ounc
illor
s.
Ther
e w
ere
too
few
can
dida
tes
com
ing
forw
ard,
par
ticul
arly
fro
m t
he c
ity’s
dive
rse
ethn
ic c
omm
uniti
es.
The
coun
cil p
ut p
oste
rs a
cros
s th
e ci
ty. A
rtic
les
appe
ared
in t
he lo
cal p
ress
. Vol
unta
ry
and
com
mun
ity g
roup
s w
ere
emai
led,
ope
n ev
enin
gs w
ere
held
, and
an
info
rmat
ive
web
site
ans
wer
ed a
ny q
uest
ions
peo
ple
mig
ht h
ave.
The
May
or a
lso
host
ed e
vent
s.
“The
re a
re n
o fo
rmal
qua
lific
atio
ns re
quire
d to
bec
ome
a co
unci
llor,”
str
esse
d H
ead
of D
emoc
ratic
Ser
vice
s, L
iz R
eid-
Jone
s. “
Life
exp
erie
nce
is o
ne o
f th
e be
st t
hing
s yo
u ca
n br
ing
to t
he ro
le.”
The
‘Mak
e Yo
ur V
oice
Hea
rd’ c
ampa
ign
incl
uded
eve
nts
with
pre
sent
atio
ns o
n ‘L
ife
as a
Cou
ncill
or’,
as w
ell a
s se
ssio
ns o
n th
e no
min
atio
n an
d el
ectio
n pr
oces
ses.
The
re
was
eve
n a
‘spe
ed d
atin
g’ s
essi
on w
here
pro
spec
tive
cand
idat
es c
ould
dis
cuss
the
ir co
ncer
ns w
ith e
xist
ing
coun
cillo
rs. A
n in
form
atio
n pa
ck a
nsw
ered
peo
ple’
s qu
estio
ns.
Seve
n of
the
15
who
sto
od w
ere
elec
ted
to s
erve
as
coun
cillo
rs.
ww
w.le
ices
ter.g
ov.u
k/yo
ur-c
ounc
il--s
ervi
ces/
coun
cil-a
nd-d
emoc
racy
/loca
l-dem
ocra
cy/
beco
me-
a-co
unci
llor
107
Stan
ding
for
off
ice
We
reco
gnis
e th
e ex
celle
nt w
ork
curr
ently
bei
ng d
one
by c
ounc
illor
s bu
t w
e no
w
7.10
wan
t to
do
mor
e to
rec
ogni
se a
nd r
ewar
d lo
cal c
ounc
illor
s, a
nd t
o en
cour
age
mor
e pe
ople
fro
m a
wid
er r
ange
of
back
grou
nds
to c
onsi
der
serv
ing
as a
co
unci
llor.
Bla
ck, A
sian
an
d M
ino
rity
Eth
nic
Wo
men
Co
un
cillo
rs
Task
forc
eLe
ss t
han
one
per
cent
of
loca
l cou
ncill
ors
are
blac
k, a
sian
and
min
ority
eth
nic
7.11
wom
en. T
o be
mor
e re
flect
ive
of s
ocie
ty t
his
need
s to
incr
ease
mor
e th
an f
ive
fold
to
aro
und
1000
. At
the
curr
ent
rate
of
incr
ease
thi
s co
uld
take
mor
e th
an 1
30
year
s. T
here
fore
a t
askf
orce
has
bee
n es
tabl
ishe
d by
the
Gov
ernm
ent
to h
elp
mor
e bl
ack,
asi
an a
nd m
inor
ity e
thni
c w
omen
to
beco
me
coun
cillo
rs, a
nd s
o m
ake
coun
cils
mor
e re
pres
enta
tive
of t
he c
omm
unity
. The
tas
kfor
ce is
cha
ired
by
Baro
ness
Udd
in, t
he f
irst
Mus
lim w
oman
in t
he H
ouse
of
Lord
s.
Mem
bers
incl
ude
coun
cillo
rs f
rom
acr
oss
Brita
in, f
rom
a r
ange
of
ethn
iciti
es a
nd
7.12
polit
ical
par
ties.
The
tas
kfor
ce w
ill t
ake
prac
tical
act
ion
to a
ddre
ss t
his
unde
r-re
pres
enta
tion.
Thi
s w
ill in
clud
e m
ento
ring
and
outr
each
eve
nts
in c
omm
unity
ce
ntre
s to
mak
e th
e ro
le o
f co
unci
llors
mor
e w
idel
y kn
own
and
bett
er
unde
rsto
od. T
his
wor
k w
ill in
volv
e or
gani
satio
ns s
uch
as t
he L
ocal
Gov
ernm
ent
Ass
ocia
tion
(LG
A),
Ope
ratio
n Bl
ack
Vote
(a n
on-p
artis
an o
rgan
isat
ion
wor
king
to
addr
ess
the
unde
r-re
pres
enta
tion
of b
lack
and
min
ority
eth
nic
com
mun
ities
in
polit
ical
and
civ
ic li
fe) a
nd t
he F
awce
tt S
ocie
ty. T
his
will
foc
us o
n tr
aini
ng,
esta
blis
hing
net
wor
king
gro
ups,
str
engt
heni
ng t
he e
vide
nce
base
and
wor
king
w
ith lo
cal c
ounc
ils, p
oliti
cal p
artie
s an
d or
gani
satio
ns li
ke t
he Im
prov
emen
t an
d D
evel
opm
ent
Age
ncy
(IDeA
).
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
108
Op
erat
ion
Bla
ck V
ote
an
d B
rist
ol C
ity
Co
un
cil w
ork
to
get
her
to
in
crea
se r
epre
sen
tati
on
Bris
tol’s
Cou
ncill
or S
hado
win
g Sc
hem
e is
run
join
tly b
y O
pera
tion
Blac
k Vo
te a
nd B
risto
l City
Cou
ncil.
It
addr
esse
s th
e un
der-
repr
esen
tatio
n of
bla
ck a
nd m
inor
ity
ethn
ic m
embe
rs w
ithin
all
leve
ls o
f th
e C
ounc
il an
d he
lps
to e
nsur
e th
at b
lack
and
min
ority
eth
nic
com
mun
ities
hav
e co
nfid
ence
in t
he
dem
ocra
tic p
roce
ss.
The
part
icip
ants
sha
dow
ed h
igh-
leve
l cou
ncill
ors
from
the
thr
ee m
ain
polit
ical
par
ties
for
a m
inim
um o
f ei
ght
days
ove
r a
six-
mon
th p
erio
d. T
he s
hado
w
coun
cillo
rs b
ecam
e in
volv
ed in
loca
l life
and
par
ty p
oliti
cs, l
earn
ing
abou
t th
e ro
le o
f co
unci
llors
, the
ser
ving
off
icer
s an
d ho
w t
he a
utho
rity
wor
ks.
Yasm
inah
Bee
beej
aun,
who
sha
dow
ed C
llr J
ohn
Dea
sy a
nd C
llr J
enny
Sm
ith d
urin
g th
e 20
07 s
chem
e, s
aid:
“It
was
muc
h m
ore
of a
n in
sigh
t th
an I
coul
d ha
ve im
agin
ed a
nd re
ally
mad
e m
e fe
el
part
of
the
polit
ical
pro
cess
.”
Libe
ral D
emoc
rat
coun
cillo
r Jo
hn K
iely,
who
men
tore
d sh
adow
Mal
eeka
Bok
hari,
sai
d:
“I c
anno
t sp
eak
mor
e hi
ghly
of
the
sche
me.
It w
as a
gre
at e
xper
ienc
e an
d a
priv
ilege
. It
has
give
n m
y sh
adow
an
oppo
rtun
ity t
o ex
perie
nce
ever
y as
pect
of
polit
ical
life
. It
has
also
had
an
unex
pect
ed e
ffec
t on
me
as I
saw
the
life
of
a m
embe
r of
the
bla
ck
and
min
ority
eth
nic
com
mun
ity m
ore
clos
ely
than
usu
al a
nd re
cogn
ised
som
e of
the
ve
ry d
iffer
ent
cultu
ral i
ssue
s fa
cing
tho
se f
rom
the
bla
ck a
nd m
inor
ity e
thni
c co
mm
unity
who
wan
t to
eng
age
with
in m
ains
trea
m p
oliti
cs.”
Gra
duat
es o
f th
e C
ounc
illor
Sha
dow
ing
Sche
me
have
gon
e on
to
be in
volv
ed in
a
rang
e of
civ
ic g
over
nanc
e ro
les
such
as
scho
ol g
over
nors
and
hav
e st
ood
at lo
cal
elec
tions
. The
pro
gram
me
won
a L
ocal
Gov
ernm
ent
Chr
onic
le a
war
d in
200
6.
ww
w.o
bv.o
rg.u
k/in
dex.
php?
optio
n=co
m_c
onte
nt&
task
=vi
ew&
id=
570&
Item
id=
128
109
Stan
ding
for
off
ice
Posi
tive
imag
es o
f co
un
cillo
rsW
e su
ppor
t th
e C
ounc
illor
s C
omm
issi
on in
its
desi
re t
o se
e a
mor
e po
sitiv
e pr
ofile
7.
13 fo
r co
unci
llors
. We
agre
e th
at t
he m
edia
hav
e a
resp
onsi
bilit
y to
the
ir au
dien
ces
to
help
peo
ple
unde
rsta
nd lo
cal a
nd n
atio
nal d
emoc
racy
. Thi
s is
ref
lect
ed in
the
pu
blic
ser
vice
bro
adca
ster
s’ r
emits
. We
wel
com
e th
e re
cent
pub
lic c
omm
itmen
t to
th
is f
rom
the
BBC
.
Peop
le m
ust
know
wha
t th
eir
coun
cillo
rs d
o, p
artic
ular
ly if
we
are
to e
ncou
rage
7.
14 ne
w c
andi
date
s to
sta
nd. M
any
auth
oriti
es a
lread
y se
t ou
t th
is r
ole
clea
rly f
or t
he
wid
er p
ublic
on
thei
r w
ebsi
tes
and
in le
afle
ts. W
e w
elco
me
the
Impr
ovem
ent
and
Dev
elop
men
t A
genc
y’s
(IDeA
) com
mitm
ent
to d
evel
op m
odel
des
crip
tions
of
the
role
of
a co
unci
llor
for
coun
cils
to
use.
The
Urb
an F
orum
’s re
cent
pub
licat
ion
of A
G
uide
to
Your
Cou
ncil,
pro
vidi
ng in
form
atio
n on
how
loca
l aut
horit
ies
wor
k an
d w
hat
they
are
res
pons
ible
for
, will
als
o he
lp p
eopl
e un
ders
tand
wha
t th
eir
coun
cil
does
.
We
supp
ort
the
Loca
l Gov
ernm
ent
Ass
ocia
tion’
s (L
GA
’s) R
eput
atio
n C
ampa
ign
7.15
92
, w
hich
set
s ou
t a
doze
n w
ays
in w
hich
cou
ncils
can
be
bett
er c
omm
unic
ator
s.
How
ever
, the
re is
stil
l too
muc
h co
nfus
ion
and
relu
ctan
ce w
ithin
loca
l gov
ernm
ent
abou
t ho
w f
ar c
ounc
ils s
houl
d pr
omot
e an
d su
ppor
t co
unci
llors
’ act
iviti
es. W
e w
ant
to c
larif
y th
is a
nd e
nsur
e th
at a
ny g
uida
nce
mak
es c
lear
the
legi
timat
e su
ppor
t w
hich
sho
uld
be g
iven
to
coun
cillo
rs, i
nclu
ding
to
thos
e w
ith d
isab
ilitie
s.
We
reco
gnis
e th
e ne
ed t
o re
view
the
Cod
e of
Rec
omm
ende
d Pr
actic
e on
Loc
al
Gov
ernm
ent
Publ
icity
93 a
nd o
ther
cen
tral
gui
danc
e w
hich
set
s ou
t w
hich
act
iviti
es
are
deem
ed p
arty
pol
itica
l or
offic
ial.
We
will
for
mal
ly c
on
sult
on
po
ten
tial
ch
ang
es t
o t
he
Pub
licit
y C
od
e, a
nd a
ssoc
iate
d gu
idan
ce in
the
aut
umn.
Thi
s w
ill in
clud
e gu
idan
ce w
hich
rel
ates
to
supp
ort
for
disa
bled
peo
ple.
But
publ
ic c
onfid
ence
req
uire
s ci
tizen
s to
be
clea
r ab
out
wha
t th
ey c
an e
xpec
t 7.
16 fr
om t
heir
coun
cillo
rs. W
e w
elco
me
the
LGA
and
IDeA
’s pl
ans
to e
stab
lish
indi
cativ
e ro
le d
escr
iptio
ns, s
ettin
g ou
t w
hat
coun
cillo
rs s
houl
d do
.
92
See
ww
w.r
eput
atio
n.lg
a.go
v.uk
/lga/
core
/pag
e.do
?pag
eId=
193
Se
e w
ww
.com
mun
ities
.gov
.uk/
docu
men
ts/lo
calg
over
nmen
t/pd
f/15
5067
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
110
Pow
ers
for
cou
nci
llors
Cou
ncils
alre
ady
have
pow
ers
to d
eleg
ate
7.17
d
iscr
etio
nar
y lo
calis
ed b
ud
get
s fo
r co
un
cillo
rs t
o al
loca
te t
o lo
cal g
roup
s or
ser
vice
s. T
his
allo
ws
coun
cillo
rs t
o ta
rget
th
eir
budg
et o
n th
e co
ncer
ns t
hey
judg
e to
be
the
high
est
prio
ritie
s of
loca
l el
ecto
rate
s, a
nd w
e w
ould
enc
oura
ge a
ll co
unci
ls t
o m
ake
use
of t
his
pow
er.
Cou
ncill
ors
may
, of
cour
se, u
se p
artic
ipat
ory
budg
etin
g te
chni
ques
to
deci
de h
ow
to s
pend
the
ir bu
dget
.
Sect
ion
236
of t
he L
ocal
Gov
ernm
ent
and
Publ
ic In
volv
emen
t in
Hea
lth A
ct 2
007
7.18
allo
ws
coun
cils
to
mak
e ar
rang
emen
ts s
o th
at in
divi
dual
cou
ncill
ors
can
exer
cise
m
ore
pow
er in
the
ir w
ard.
A lo
cal c
ounc
illor
cou
ld, f
or e
xam
ple,
hav
e th
e po
wer
to
get
a d
umpe
d fr
idge
in t
he lo
cal p
ark
rem
oved
. Thi
s w
ill e
nabl
e co
unci
llors
to
assi
st t
heir
cons
titue
nts
in a
way
tha
t se
es q
uick
and
dire
ct r
esul
ts, g
ivin
g lo
cal
coun
cillo
rs p
ower
s to
get
thi
ngs
done
.
Sup
po
rt f
or
cou
nci
llors
The
Cou
ncill
ors
Com
mis
sion
rec
ogni
sed
the
need
for
cou
ncils
to
prov
ide
mor
e 7.
19 ef
fect
ive
supp
ort
to c
ounc
illor
s; a
nd t
o or
gani
se c
ounc
il bu
sine
ss in
way
s th
at
mak
e th
e be
st u
se o
f co
unci
llors
’ tim
e. W
e w
elco
me
the
wor
k th
at t
he lo
cal
gove
rnm
ent
sect
or is
doi
ng h
ere.
We
wan
t to
sup
port
aut
horit
ies
in m
oder
nisi
ng t
he w
ay t
hey
do b
usin
ess
by
7.20
legi
slat
ing
to e
nabl
e co
unci
llors
with
car
ing
resp
onsi
bilit
ies
and
othe
rs, f
or
exam
ple
thos
e w
ith lo
ng jo
urne
y tim
es, t
o us
e in
form
atio
n an
d co
mm
unic
atio
n te
chno
logy
to
par
tici
pat
e in
mee
tin
gs
and
vo
te r
emo
tely
. Any
suc
h ar
rang
emen
ts w
ould
nee
d to
be
bala
nced
with
mea
sure
s to
pre
serv
e ac
coun
tabi
lity
and
tran
spar
ency
, so
that
citi
zens
can
rem
ain
conf
iden
t th
at t
hey
are
bein
g pr
oper
ly r
epre
sent
ed b
y th
eir
loca
l cou
ncill
or.
Ald
erm
en a
nd
Ald
erw
om
enW
hen
coun
cillo
rs lo
se t
heir
seat
s or
ret
ire, o
ften
the
ir ex
perie
nce
and
know
ledg
e 7.
21 is
lost
to
loca
l gov
ernm
ent.
We
wan
t m
ore
coun
cils
to
reco
gnis
e th
e co
ntrib
utio
n of
for
mer
cou
ncill
ors,
and
enc
oura
ge t
heir
cont
inui
ng in
volv
emen
t th
roug
h ex
istin
g po
wer
s to
cre
ate
Ald
erm
en b
ut a
lso
thro
ugh
new
pow
ers
whi
ch w
e w
ill
intr
oduc
e to
ena
ble
the
use
of t
he t
itle
of ‘A
lder
wom
an’.
An
Ald
erm
an o
r A
lder
wom
an is
a f
orm
er e
lect
ed c
ounc
illor
of
good
sta
ndin
g, h
avin
g us
ually
111
Stan
ding
for
off
ice
serv
ed a
t le
ast
two
full
term
s of
off
ice,
who
has
pro
vide
d di
stin
guis
hed
serv
ice.
A
lder
men
and
wom
en s
houl
d be
abl
e to
use
the
pre
fix t
o th
eir
nam
e A
lder
man
, A
lder
wom
en o
r A
ld. i
nste
ad o
f C
ounc
illor
or
Cllr
.
By r
ecog
nisi
ng t
heir
cont
ribut
ion
and
crea
ting
a w
ay in
whi
ch t
hey
can
cont
inue
7.
22 to
con
trib
ute
thei
r sk
ills
and
abili
ties,
we
hope
tha
t a
grea
ter
prop
ortio
n of
long
-st
andi
ng c
ounc
illor
s w
ill b
e le
ss r
eluc
tant
to
retir
e fr
om o
ffic
e an
d th
us c
reat
e m
ore
oppo
rtun
ities
for
new
cou
ncill
ors
to s
tand
in s
eats
.
Oth
er w
ays
to s
erve
th
e lo
cal c
om
mu
nit
yTh
ere
are
man
y m
ore
way
s to
ser
ve t
he lo
cal c
omm
unity
tha
n be
ing
an e
lect
ed
7.23
coun
cillo
r. W
e w
ant
to o
pen
up t
he o
ppor
tuni
ties
to s
erve
on
the
othe
r lo
cal
com
mitt
ees
and
boar
ds w
hich
dire
ct lo
cal s
ervi
ces.
We
wan
t th
e po
ol o
f pe
ople
se
rvin
g th
eir
com
mun
ities
in t
his
way
to
be d
eepe
ned
and
for
a re
fres
hing
bla
st o
f co
mm
on s
ense
to
be a
pplie
d to
dec
isio
n-m
akin
g.
In s
ome
plac
es t
here
are
not
eno
ugh
peop
le w
ith t
he in
cent
ives
, kno
wle
dge
or
7.24
desi
re t
o se
rve
on b
oard
s or
com
mitt
ees.
For
exa
mpl
e 12
per
cen
t of
Eng
land
’s 35
0,00
0 sc
hool
gov
erno
r pl
aces
are
vac
ant,
with
a q
uart
er o
f pl
aces
unf
illed
in
som
e of
the
poo
rest
and
mos
t de
priv
ed a
reas
.94
94
Dep
artm
ent
for
Chi
ldre
n, S
choo
ls a
nd F
amili
es (2
006)
Brie
fing
Info
rmat
ion
Shee
t –
Scho
ol G
over
ning
Bo
dies
: Rol
es, R
espo
nsib
ilitie
s an
d M
embe
rshi
p, L
ondo
n: D
CSF
.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
112
Jen
nie
Hen
ry –
a s
cho
ol g
ove
rno
r in
Man
ches
ter
Jenn
ie h
ad lo
ng f
elt
she
had
som
ethi
ng t
o of
fer
and
wan
ted
to m
ake
a di
ffer
ence
. D
espi
te b
eing
uns
ucce
ssfu
l the
firs
t tim
e sh
e st
ood
as a
sch
ool g
over
nor,
the
next
tim
e a
vaca
ncy
aros
e sh
e st
ood
agai
n an
d w
as s
ucce
ssfu
l.
Jenn
ie is
cur
rent
ly C
hair
of t
he G
over
nors
. She
cha
irs t
erm
ly f
ull g
over
nors
mee
tings
, as
wel
l as
staf
fing
and
budg
et m
eetin
gs. S
he h
as re
gula
r co
ntac
t w
ith t
he H
ead
of
the
scho
ol a
nd a
s C
hair
is re
spon
sibl
e fo
r di
ssem
inat
ing
info
rmat
ion
to o
ther
go
vern
ors
and
feed
ing
back
to
gove
rnor
s fr
om m
eetin
gs s
he a
tten
ds.
Som
etim
es it
is d
iffic
ult
for
Jenn
ie t
o fit
her
wor
k fo
r th
e go
vern
ors
arou
nd h
er f
amily
co
mm
itmen
ts. S
o he
r em
ploy
ers
at M
anch
este
r C
ity C
ounc
il ha
ve m
ade
it ea
sier
to
fit
her
dutie
s as
a g
over
nor
arou
nd h
er w
ork
com
mitm
ents
by
givi
ng h
er a
leav
e al
low
ance
of
1.5
days
per
ann
um.
How
ever
Jen
nie
rem
ains
abs
olut
ely
conv
ince
d th
at t
he re
war
ds o
f he
r w
ork
as a
go
vern
or f
ar o
utw
eigh
the
pre
ssur
es p
lace
d up
on h
er o
ther
com
mitm
ents
. Jen
nie
says
of
thes
e re
war
ds:
“Bei
ng a
sch
ool g
over
nor
has
give
n m
e a
grea
ter
unde
rsta
ndin
g of
the
com
plex
ities
of
sch
ools
in g
ener
al. T
his
has,
in t
urn,
hel
ped
in m
y po
sitio
n as
Cen
tral
Dis
tric
t Te
am
Man
ager
in C
hild
ren’
s Se
rvic
es a
t M
anch
este
r C
ity C
ounc
il. A
s I t
ruly
bel
ieve
tha
t ev
ery
child
doe
s m
atte
r, m
aint
aini
ng t
his
posi
tion
in t
his
type
of
com
mun
ity c
reat
es
man
y ch
alle
nges
. I g
et a
gre
at s
ense
of
achi
evem
ent
in c
ontr
ibut
ing
tow
ards
the
sc
hool
’s ac
hiev
emen
t in
add
ress
ing
thes
e ch
alle
nges
.”
Tim
e o
ff f
or
pu
blic
du
ties
A la
ck o
f tim
e is
reg
ular
ly c
ited
as a
key
bar
rier
to in
volv
emen
t in
gov
erna
nce
7.25
posi
tions
.95 T
he c
urre
nt la
w a
llow
s yo
u tim
e of
f fr
om w
ork
for
publ
ic d
utie
s if
you
are
a co
unci
llor,
a m
agis
trat
e, a
mem
ber
of a
pol
ice
auth
ority
(inc
ludi
ng t
he n
ew
elec
ted
crim
e an
d di
sord
er r
epre
sent
ativ
es),
a he
alth
bod
y su
ch a
s a
foun
datio
n tr
ust,
any
sta
tuto
ry t
ribun
al, a
sch
ool o
r co
llege
gov
erni
ng b
ody,
a m
embe
r of
the
95
Hab
eris
, A a
nd P
rend
ergr
ast,
J (2
007)
Res
earc
h Re
port
1. I
ncen
tives
and
Bar
riers
to
Beco
min
g an
d Re
mai
ning
a C
ounc
illor
: A R
evie
w o
f th
e U
K L
itera
ture
, Lon
don:
Com
mun
ities
and
Loc
al G
over
nmen
t D
alzi
el, D
, Hew
itt, E
and
Eva
ns, L
. (20
07) M
otiv
atio
ns a
nd B
arrie
rs t
o C
itize
n G
over
nanc
e, L
ondo
n:
Com
mun
ities
and
Loc
al G
over
nmen
t.
113
Stan
ding
for
off
ice
Gen
eral
Tea
chin
g C
ounc
il, a
mem
ber
of t
he E
nviro
nmen
t A
genc
y or
Sco
ttis
h En
viro
nmen
tal P
rote
ctio
n A
genc
y, a
mem
ber
of a
pris
on m
onito
ring
boar
d, o
r a
mem
ber
of S
cott
ish
Wat
er o
r a
wat
er c
usto
mer
con
sulta
tion
pane
l. W
e co
nsid
er
that
the
law
wor
ks w
ell f
or t
hese
pub
lic d
utie
s, b
ut, a
s w
e sp
read
dem
ocra
cy
thro
ugho
ut o
ur s
ocie
ty w
e ne
ed t
o en
sure
tha
t th
e la
w is
up-
to-d
ate.
We
will
co
nsu
lt o
n e
xten
din
g t
he
rig
ht
to t
ime
off
fo
r p
ub
lic d
uti
es7.
26
to
peop
le s
ervi
ng in
the
fol
low
ing
role
s w
hich
are
dec
isio
n-m
akin
g fu
nctio
ns in
st
atut
ory
bodi
es:
mem
bers
of
prob
atio
n bo
ards
/boa
rd m
embe
rs o
f pr
obat
ion
trus
ts96
mem
bers
of
cour
t bo
ards
yout
h of
fend
er p
anel
mem
bers
co-o
pted
ove
rvie
w a
nd s
crut
iny
com
mitt
ee m
embe
rs
lay
advi
sers
on
Mul
ti-A
genc
y Pu
blic
Pro
tect
ion
Pane
ls
The
Gov
ernm
ent
will
als
o co
nsul
t on
whe
ther
rol
es in
the
hou
sing
sec
tor
such
as
7.27
mem
bers
of
Boar
ds o
f te
nant
man
agem
ent
orga
nisa
tions
(TM
Os)
, hou
sing
as
soci
atio
ns o
r ar
ms
leng
th m
anag
emen
t or
gani
satio
ns s
houl
d be
cov
ered
. We
will
ask
for
vie
ws
from
all
stak
ehol
ders
on
this
que
stio
n.
We
also
wan
t to
enc
oura
ge p
eopl
e to
tak
e on
oth
er r
oles
in in
depe
nden
t an
d 7.
28 vo
lunt
ary
or c
omm
unity
sec
tor
orga
nisa
tions
, for
exa
mpl
e Lo
cal S
trat
egic
Pa
rtne
rshi
ps o
r C
omm
unity
Lan
d Tr
usts
, and
will
con
side
r no
n-re
gula
tory
way
s to
do
thi
s as
par
t of
the
con
sulta
tion.
96
By A
pril
2010
, all
Prob
atio
n Bo
ards
will
bec
ome
Prob
atio
n Tr
usts
.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
114
Bet
ter
info
rmat
ion
fo
r em
plo
yers
We
wan
t th
ere
to b
e be
tter
info
rmat
ion
avai
labl
e fo
r em
ploy
ers
so t
hey
know
7.
29 ex
actly
wha
t un
dert
akin
g th
ese
role
s en
tails
for
the
ir st
aff,
rec
ogni
sing
the
va
luab
le t
rans
fera
ble
skill
s th
at a
n em
ploy
ee p
erfo
rmin
g a
civi
c ro
le c
an t
ake
back
in
to t
he w
orkp
lace
.97 W
e ho
pe t
hat
bett
er in
form
ed e
mpl
oyer
s co
uld,
as
a re
sult,
pr
omot
e th
e be
nefit
s of
civ
ic p
artic
ipat
ion
to e
mpl
oyee
s.
We
are
ther
efor
e pl
anni
ng t
o w
ork
with
loca
l gov
ernm
ent
and
empl
oyer
7.
30 or
gani
satio
ns in
clud
ing
the
Con
fede
ratio
n of
Brit
ish
Indu
stry
(CBI
) and
the
Tra
de
Uni
on C
ongr
ess
(TU
C) t
o pr
oduc
e an
info
rmat
ion
pac
k fo
r em
ploy
ers
on c
ivic
ro
les,
out
linin
g th
e co
mm
itmen
ts a
nd a
lso
the
bene
fits.
Ther
e is
ple
nty
of g
ood
prac
tice
we
can
draw
upo
n. F
or e
xam
ple,
the
re a
re a
roun
d 7.
31 20
0 go
vern
ors
of lo
cal p
rimar
y sc
hool
s am
ong
Rolls
Roy
ce e
mpl
oyee
s. R
olls
Roy
ce
supp
ort
them
thr
ough
an
annu
al c
onfe
renc
e an
d an
ele
ctro
nic
emai
l net
wor
k an
d ea
ch y
ear
mak
e m
oney
ava
ilabl
e fo
r go
vern
ors
to a
pply
for
gra
nts
for
proj
ects
to
prom
ote
scie
nce,
eng
inee
ring
and
tech
nolo
gy in
the
ir sc
hool
s98. K
PMG
bel
ieve
th
at m
agis
trat
es n
ot o
nly
help
tow
ards
impr
ovin
g th
e sa
fety
of
our
com
mun
ities
, th
ey a
lso
deve
lop
core
bus
ines
s sk
ills
whi
ch a
re im
med
iate
ly t
rans
ferr
ed b
ack
to
the
wor
kpla
ce.99
Co
mm
un
ity
Mar
kTh
e ‘C
omm
unity
Mar
k’ r
un b
y Bu
sine
ss in
the
Com
mun
ity is
a n
ew n
atio
nal
7.32
stan
dard
tha
t pu
blic
ly r
ecog
nise
s co
mpa
nies
tha
t ar
e go
od in
vest
ors
in t
he
com
mun
ity. A
ny c
ompa
ny w
orki
ng in
the
UK
, in
any
sect
or, h
owev
er b
ig o
r sm
all,
can
appl
y. W
e w
ant
the
Com
mun
ity M
ark
to p
lay
a ro
le in
ince
ntiv
isin
g m
ore
busi
ness
es t
o su
ppor
t th
eir
empl
oyee
s un
dert
akin
g ci
vic
role
s. B
usin
ess
in t
he
Com
mun
ity w
ill c
eleb
rate
bes
t pr
actic
e th
roug
h ca
se s
tudy
mat
eria
l and
in
corp
orat
e em
ploy
ee v
olun
teer
ing
exam
ples
into
the
gui
danc
e no
tes
that
co
mpa
nies
use
whe
n th
ey a
pply.
97
John
, P, G
ains
, F, G
oodw
in, M
, Ric
hard
son,
L, R
ao, N
, and
Eva
ns, E
(200
7) R
esea
rch
Repo
rt 4
. Im
prov
ing
the
Repr
esen
tativ
enes
s of
Cou
ncill
ors:
Lea
rnin
g fr
om F
ive
Hig
h Pe
rfor
min
g Lo
cal A
utho
ritie
s in
Eng
land
, Lon
don:
Com
mun
ities
and
Loc
al G
over
nmen
t.98
Se
e ht
tp://
ww
w.b
itc.o
rg.u
k/do
cum
ent.
rm?i
d=68
3199
‘S
uppo
rtin
g M
agis
trat
es in
You
r W
orkp
lace
: A P
ract
ical
Gui
de’,
Busi
ness
in t
he C
omm
unity
.
115
Stan
ding
for
off
ice
We
wan
t to
rec
ogni
se t
he r
ole
the
priv
ate
sect
or h
as in
sup
port
ing
empo
wer
men
t.7.
33 W
e w
ill s
pons
or a
n ‘A
war
d f
or
Exce
llen
ce’ r
un b
y Bu
sine
ss in
the
Com
mun
ity.
Mak
ing
it e
asie
r to
ser
veM
any
diff
eren
t pu
blic
age
ncie
s sp
end
sign
ifica
nt s
ums
of m
oney
in e
ncou
ragi
ng
7.34
and
recr
uitin
g ci
tizen
s to
ser
ve t
heir
loca
l com
mun
ities
, for
exa
mpl
e as
sch
ool
gove
rnor
s or
mag
istr
ates
– t
hrou
gh a
dver
tisin
g, w
ebsi
tes
or h
elp-
lines
. We
will
m
ake
it ea
sier
for
peo
ple
to f
ind
info
rmat
ion
on t
he r
ange
of
way
s th
ey c
ould
be
activ
e in
civ
ic r
oles
in t
heir
com
mun
ities
. Thi
s w
ill in
volv
e di
rect
ing
peop
le t
o fu
rthe
r in
form
atio
n, a
nd a
lso
allo
w t
hose
run
ning
com
mun
ity w
ebsi
tes
to p
rese
nt
info
rmat
ion
rele
vant
to
thei
r lo
cal c
omm
unity
. So,
for
exa
mpl
e, if
som
eone
is
inte
rest
ed in
bec
omin
g a
mag
istr
ate,
but
dec
ides
not
to
do s
o, t
hey
can
easi
ly
inve
stig
ate
anot
her
form
of
serv
ice,
suc
h as
bec
omin
g a
scho
ol g
over
nor,
pris
on
visi
tor
or m
embe
r of
a y
outh
off
endi
ng p
anel
.
Acc
red
itat
ion
We
wan
t to
rec
ogni
se t
he c
ontr
ibut
ion
citiz
ens
mak
e an
d th
e sk
ills
that
the
y ga
in
7.35
whe
n th
ey t
ake
up a
civ
ic r
ole,
whe
ther
tha
t be
as
a co
unci
llor
or a
s a
mem
ber
of
anot
her
boar
d or
com
mitt
ee in
the
com
mun
ity. T
he N
atio
nal C
ensu
s of
Loc
al
Aut
horit
y C
ounc
illor
s in
Eng
land
in 2
006
foun
d th
at 4
2 pe
r ce
nt o
f co
unci
llors
w
ould
wel
com
e th
e op
port
unity
to
gain
a m
ore
form
al q
ualif
icat
ion
for
thei
r w
ork
as a
cou
ncill
or; t
his
rate
incr
ease
d si
gnifi
cant
ly f
or f
emal
e co
unci
llors
(44
per
cent
), th
ose
from
an
ethn
ic m
inor
ity b
ackg
roun
d (6
4 pe
r ce
nt) a
nd y
oung
er c
ounc
illor
s,
aged
25-
29 (6
3 pe
r ce
nt)10
0 . A
ccre
dita
tion
mig
ht, t
here
fore
, be
an in
cent
ive
to
thos
e gr
oups
cur
rent
ly u
nder
-rep
rese
nted
in c
ivic
rol
es.
Acc
redi
tatio
n w
ould
nee
d to
be
optio
nal f
or in
divi
dual
s ta
king
par
t in
all
civi
c 7.
36 ro
les,
not
nec
essa
rily
requ
ire f
orm
al le
arni
ng o
r te
achi
ng t
ime
and
be a
vaila
ble
at
diff
eren
t le
vels
, for
exa
mpl
e le
vel 2
(equ
ival
ent
to G
CSE
), le
vel 3
(equ
ival
ent
to
A L
evel
) and
pos
sibl
y le
vel 4
(equ
ival
ent
to t
he f
irst
year
of
a hi
gher
deg
ree)
. We
will
un
der
take
a r
evie
w t
o fin
d ou
t w
hat
rele
vant
qua
lific
atio
ns a
nd m
odul
es
exis
t an
d se
e w
hat
coul
d be
bui
lt up
on f
or t
his
purp
ose.
100
IDeA
/LG
A/L
GA
R (2
007)
200
6 N
atio
nal C
ensu
s of
Loc
al A
utho
rity
Cou
ncill
ors
in E
ngla
nd, L
ondo
n:
IDeA
/LG
A/L
GA
R.
We
do n
ot le
arn
to r
ead
or w
rite,
to
ride
or s
wim
, by
bein
g m
erel
y to
ld
how
to
do it
, but
by
doin
g it,
so
it is
on
ly b
y pr
actis
ing
popu
lar
go
vern
men
t on
a li
mite
d sc
ale
that
th
e pe
ople
will
eve
r le
arn
how
to
ex
erci
se it
on
the
larg
er.
Joh
n S
tuar
t M
ill (
1806
–187
3)
By ‘a
ctio
n gr
oup’
I m
ean
peop
le
who
com
e to
geth
er t
o ge
t
som
ethi
ng d
one
prop
erly,
whe
re s
o fa
r th
ings
hav
e be
en d
one
badl
y or
no
t at
all.
The
y co
uld
be c
once
rned
ab
out
hous
ing,
jobs
, tra
ffic
dang
ers,
ru
n-do
wn
neig
hbou
rhoo
ds,
child
ren’
s pl
ay f
acili
ties,
con
ditio
ns
at w
ork,
sho
ddy
good
s, v
anda
lism
, na
ture
con
serv
atio
n, p
olic
e
beha
viou
r or
a b
ette
r bu
s se
rvic
e.
They
see
for
the
mse
lves
wha
t is
w
rong
and
the
y fa
il to
see
why
ev
eryo
ne s
houl
d si
t ar
ound
any
lo
nger
wai
ting
for
som
ethi
ng
to h
appe
n.
Ton
y G
ibso
n, P
eop
le P
ow
er, 1
979
Ch
apte
r 8
Ow
ners
hip
and
cont
rol
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
118
Ow
ner
ship
an
d c
on
tro
lH
ow c
an m
y fr
iend
s, n
eigh
bour
s an
d I o
wn
and
run
loca
l ser
vice
s ou
rsel
ves?
This
cha
pter
look
s at
how
citi
zens
can
mov
e be
yond
bei
ng c
onsu
lted
or h
oldi
ng
8.1
offic
ials
to
acco
unt,
to
how
peo
ple
can
own
and
run
serv
ices
for
the
mse
lves
, ei
ther
by
serv
ing
on lo
cal b
oard
s an
d co
mm
ittee
s, o
r th
roug
h so
cial
ent
erpr
ises
an
d co
oper
ativ
es.
Man
y th
ousa
nds
of p
eopl
e in
Brit
ain
are
activ
e in
the
run
ning
of
loca
l com
mun
ity
8.2
grou
ps a
nd c
ampa
igns
and
in o
rgan
isin
g an
d de
liver
ing
loca
l ser
vice
s. T
he
Gov
ernm
ent
plac
es e
norm
ous
valu
e on
thi
s ac
tivity
, not
onl
y be
caus
e of
the
po
sitiv
e im
pact
on
peop
le a
nd n
eigh
bour
hood
s, b
ut a
lso
beca
use
by b
eing
in
volv
ed in
run
ning
loca
l ser
vice
s in
divi
dual
s ca
n de
velo
p th
eir
skill
s, c
onfid
ence
an
d ex
pert
ise.
Co
mm
un
ity
ow
ner
ship
The
Gov
ernm
ent
wan
ts t
o in
crea
se t
he n
umbe
r of
peo
ple
enga
ged
in t
he r
unni
ng
8.3
and
owne
rshi
p of
loca
l ser
vice
s an
d as
sets
. We
cont
inue
to
wor
k to
war
ds
achi
evin
g th
e vi
sion
set
out
by
Barr
y Q
uirk
in h
is 2
007
Revi
ew, t
hat
in 2
020
“in
ever
y lo
calit
y a
prop
ortio
n of
all
publ
ic a
sset
s ar
e in
the
ow
ners
hip
or
man
agem
ent
of s
usta
inab
le a
nd e
nerg
etic
com
mun
ity o
rgan
isat
ions
”.10
1
Thes
e as
sets
mig
ht in
clud
e co
mm
unity
cen
tres
, str
eet
mar
kets
, sw
imm
ing
pool
s,
8.4
play
grou
nds
and
trac
ts o
f la
nd, a
s w
ell a
s de
relic
t fa
cilit
ies
such
as
a di
suse
d sc
hool
, sho
p or
pub
.
Whe
re lo
cal a
sset
man
agem
ent
and
owne
rshi
p w
orks
wel
l, it
can
crea
te a
new
8.
5 ca
dre
of a
ctiv
e ci
tizen
s, o
wni
ng, d
irect
ing
and
runn
ing
a se
rvic
e as
wel
l as
prov
idin
g go
od v
alue
for
mon
ey f
or lo
cal a
utho
ritie
s an
d ot
her
publ
ic b
odie
s.
It ca
n su
ppor
t th
e cr
eatio
n of
new
co-
oper
ativ
es, m
utua
ls a
nd s
ocia
l ent
erpr
ises
w
hich
are
res
pons
ive
to lo
cal n
eeds
, ref
lect
loca
l am
bitio
ns a
nd w
hich
gen
erat
e lo
yalty
fro
m t
he lo
cal c
omm
unity
.
101
Com
mun
ities
and
Loc
al G
over
nmen
t (2
007)
, Mak
ing
Ass
ets
Wor
k: T
he Q
uirk
Rev
iew
. Lon
don:
C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
Ch
apte
r 8
119
Ow
ners
hip
and
cont
rol
Wor
king
with
loca
l gov
ernm
ent,
pro
fess
iona
l bod
ies
and
third
sec
tor
part
ners
, we
8.6
have
mad
e go
od p
rogr
ess
in im
plem
entin
g th
e re
com
men
datio
ns o
f th
e Q
uirk
Re
view
. We
have
set
out
cle
arly
wha
t w
e be
lieve
are
the
mai
n ch
arac
teris
tics
of
good
loca
l aut
horit
y as
set
man
agem
ent
as a
who
le10
2 an
d th
e A
udit
Com
mis
sion
ha
s pu
blis
hed
the
basi
s on
whi
ch t
hey
inte
nd t
o as
sess
the
way
loca
l aut
horit
ies
man
age
thei
r as
sets
und
er t
he n
ew C
ompr
ehen
sive
Are
a A
sses
smen
t. A
gui
de t
o ris
k m
anag
emen
t103
is n
ow a
vaila
ble
and
revi
sed
good
pra
ctic
e ad
vice
on
loca
l au
thor
ity a
sset
man
agem
ent
will
sho
rtly
be
avai
labl
e fr
om C
omm
uniti
es a
nd L
ocal
G
over
nmen
t an
d th
e Ro
yal I
nstit
utio
n of
Cha
rter
ed S
urve
yors
. Tw
enty
loca
l au
thor
ity a
reas
hav
e m
ade
stro
ng a
dvan
ces
both
on
how
the
y ap
proa
ch a
sset
tr
ansf
er s
trat
egic
ally
and
on
indi
vidu
al p
roje
cts,
and
cap
ital i
nves
tmen
t aw
ards
w
orth
£30
m a
re b
eing
mad
e to
ref
urbi
sh lo
cal a
utho
rity
asse
ts f
or t
rans
fer
to
com
mun
ity m
anag
emen
t or
ow
ners
hip.
We
now
nee
d to
rai
se t
he g
ame,
sp
read
ing
the
best
pra
ctic
e ac
ross
the
cou
ntry
and
hav
e an
noun
ced
proj
ects
in a
n ad
ditio
nal 3
0 ar
eas
this
yea
r.
Ass
et T
ran
sfer
Un
itW
e w
ill t
here
fore
est
ablis
h an
8.7
Ass
et T
ran
sfer
Un
it (A
TU),
build
ing
on t
he w
ork
of
the
Adv
anci
ng A
sset
s fo
r C
omm
uniti
es p
rogr
amm
e, le
d by
the
Dev
elop
men
t Tr
usts
Ass
ocia
tion
and
its p
artn
ers.
Thi
s pa
rtne
rshi
p w
ill e
xten
d th
e de
mon
stra
tion
prog
ram
me
and
will
lead
a c
ampa
ign
with
loca
l aut
horit
ies
and
com
mun
ity
grou
ps t
o st
ep u
p th
e nu
mbe
r of
tra
nsfe
rs (e
ither
of
owne
rshi
p or
man
agem
ent)
, w
here
thi
s is
a ju
stifi
ed o
utco
me
of a
str
ateg
ic a
ppro
ach
to a
sset
man
agem
ent,
in
line
with
the
rec
omm
enda
tions
of
the
Qui
rk R
evie
w. W
orki
ng w
ith
Com
mun
ities
and
Loc
al G
over
nmen
t, t
he A
sset
Tra
nsfe
r U
nit
will
rev
iew
pr
ogre
ss a
fter
12
mon
ths.
Acc
ou
nta
bili
ty f
or
asse
tsU
p to
dat
e in
form
atio
n on
loca
l aut
horit
y as
sets
sho
uld
form
the
bas
is o
f a
loca
l 8.
8 au
thor
ity’s
corp
orat
e pl
anni
ng a
nd d
ecis
ion-
mak
ing.
How
ever
, in
som
e ca
ses
issu
es a
roun
d ow
ners
hip
and
rest
rictio
ns o
n la
nd a
nd p
rope
rty
are
lega
lly c
ompl
ex
or c
omm
erci
ally
sen
sitiv
e. B
ut, i
n ge
nera
l, m
akin
g as
muc
h in
form
atio
n as
pos
sibl
e av
aila
ble
to lo
cal i
ndiv
idua
ls a
nd g
roup
s, w
ould
allo
w t
hem
to
open
ly c
halle
nge
102
Com
mun
ities
and
Loc
al G
over
nmen
t (2
008)
, Bui
ldin
g on
Str
ong
Foun
datio
ns: a
Fra
mew
ork
for
Loca
l A
utho
rity
Ass
et M
anag
emen
t. C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent:
Lon
don
103
Com
mun
ities
and
Loc
al G
over
nmen
t (2
008)
, Man
agin
g Ri
sks
in A
sset
Tra
nsfe
r: A
Gui
de.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
120
auth
oriti
es if
the
y th
ink
asse
ts a
re u
nder
used
. No
auth
ority
sho
uld
be s
impl
y si
ttin
g on
und
erus
ed a
sset
s. W
e al
so w
ant
to s
ee lo
cal a
utho
ritie
s in
crea
sing
ly
wor
king
with
the
ir ot
her
part
ners
to
ensu
re t
he w
hole
pub
lic e
stat
e in
the
ir ar
ea is
be
ing
used
to
give
max
imum
val
ue t
o th
e lo
cal c
omm
unity
. We
will
exp
lore
with
th
e A
udit
Com
mis
sion
, the
Loc
al G
over
nmen
t A
ssoc
iatio
n (L
GA
) and
oth
er
part
ners
how
we
can
lear
n fr
om a
nd d
isse
min
ate
best
pra
ctic
e in
thi
s ar
ea.
121
Ow
ners
hip
and
cont
rol
Co
mm
un
ity
bu
ilder
s b
reat
he
new
life
into
Lo
nd
on
’s S
ou
th B
ank
Mill
ions
of
peop
le e
njoy
Lon
don’
s So
uth
Bank
riv
ersi
de w
alkw
ay. T
he d
esig
n sh
ops,
gal
lerie
s, r
esta
uran
ts, c
afes
and
ba
rs a
ttra
ct t
hous
ands
of
visi
tors
.
But
it w
as n
ot a
lway
s lik
e th
at. B
y th
e ea
rly 1
970s
, the
Sou
th B
ank
was
larg
ely
blea
k an
d de
relic
t. T
he p
opul
atio
n ha
d fa
llen
from
50,
000
to ju
st 4
,000
.
This
situ
atio
n ga
lvan
ised
peo
ple
to d
raw
up a
pla
nnin
g st
rate
gy w
hich
wou
ld b
reat
he n
ew li
fe in
to t
he a
rea
with
new
ho
mes
, sho
ps a
nd o
ther
fac
ilitie
s.
Cen
tral
to
this
was
a d
erel
ict
13 a
cre
site
at
Coi
n St
reet
. Hal
f th
e la
nd w
as o
wne
d by
the
Gre
ater
Lon
don
Cou
ncil
(GLC
) and
the
oth
er h
alf
by o
ffic
e de
velo
pers
who
pl
anne
d to
use
the
site
s fo
r of
fice
spac
e an
d a
hote
l.
Aft
er y
ears
of
cam
paig
ning
, the
GLC
acq
uire
d th
e re
mai
ning
land
and
sol
d th
e si
tes
for
a no
min
al f
ee t
o C
oin
Stre
et C
omm
unity
Bui
lder
s (C
SCB)
, a d
evel
opm
ent
trus
t an
d so
cial
ent
erpr
ise
run
by lo
cal r
esid
ents
.
CSC
B se
t ab
out
prov
idin
g af
ford
able
co-
oper
ativ
e ho
mes
and
a f
ull r
ange
of
serv
ices
to
mak
e th
e ar
ea a
n at
trac
tive
plac
e to
live
.
“We’
re t
ryin
g to
mak
e th
e be
st u
se o
f la
nd a
nd t
o sh
ow t
hat
peop
le c
an li
ve c
lose
ly
toge
ther
and
run
the
ir ow
n es
tate
s in
the
ver
y ce
ntre
of
one
of t
he r
iche
st c
ities
in
the
wor
ld,”
sai
d C
SCB
Exec
utiv
e D
irect
or Ia
n Tu
cket
t.
An
area
tha
t 25
yea
rs a
go w
as b
leak
and
und
evel
oped
is t
oday
a t
hriv
ing
mix
ed a
nd
bala
nced
nei
ghbo
urho
od, w
ith a
gro
win
g re
side
ntia
l com
mun
ity li
ving
in w
ell
desi
gned
hom
es a
nd w
ith a
wid
e ra
nge
of jo
bs o
n of
fer.
ww
w.c
oins
tree
t.or
g
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
122
Co
mm
un
ity
Lan
d T
rust
sA
Com
mun
ity L
and
Trus
t (C
LT) i
s an
inde
pend
ent
orga
nisa
tion
whi
ch o
wns
or
8.9
cont
rols
land
for
the
ben
efit
of t
he lo
cal c
omm
unity
. Com
mun
ity L
and
Trus
ts c
an
secu
re t
he lo
ng-t
erm
fut
ure
of v
ital a
sset
s su
ch a
s op
en s
pace
s, lo
cal s
hops
, af
ford
able
hou
sing
and
mee
ting
halls
. The
Hou
sing
Cor
pora
tion
has
offe
red
fund
ing
to C
LTs
and
has
been
wor
king
with
the
Uni
vers
ity o
f Sa
lford
to
assi
st 1
4 pi
lot
CLT
s ac
ross
the
cou
ntry
.
The
Gov
ernm
ent
is s
eeki
ng v
iew
s on
a
8.10
n
atio
nal
fra
mew
ork
to
su
pp
ort
CLT
s,
incl
udin
g pr
inci
ples
aro
und
dem
ocra
tic p
artic
ipat
ion,
the
pos
sibl
e co
rpor
ate,
fin
anci
ng a
nd r
egul
ator
y st
ruct
ures
and
wha
t m
ore
can
be d
one
to e
nabl
e C
LTs
to
deve
lop.
A s
umm
ary
of t
he r
espo
nses
to
the
cons
ulta
tion
will
be
publ
ishe
d in
the
au
tum
n.
We
will
als
o be
wor
king
with
the
Dev
elop
men
t Tr
usts
Ass
ocia
tion,
Co-
oper
ativ
es
8.11
UK
and
oth
ers
to p
rovi
de g
reat
er s
uppo
rt t
o or
gani
satio
ns t
hat
wou
ld b
enef
it fr
om c
omm
unity
sha
re o
r bo
nd is
sues
.
Soci
al e
nte
rpri
ses
A s
ocia
l ent
erpr
ise
is a
bus
ines
s w
ith p
rimar
ily s
ocia
l obj
ectiv
es w
hose
sur
plus
es
8.12
are
prin
cipa
lly r
einv
este
d fo
r th
at p
urpo
se in
the
bus
ines
s or
in t
he c
omm
unity
, ra
ther
tha
n dr
iven
by
the
need
to
max
imis
e pr
ofits
for
sha
reho
lder
s an
d ow
ners
. Th
ere
are
at le
ast
55,0
00 s
ocia
l ent
erpr
ises
in t
he U
K, w
ith a
com
bine
d tu
rnov
er
of £
27bn
per
yea
r.
The
Gov
ernm
ent’s
Soc
ial E
nter
pris
e A
ctio
n Pl
an8.
13
104
iden
tifie
s fo
ur w
ays
in w
hich
so
cial
ent
erpr
ises
bui
ld a
fai
rer
soci
ety
and
stro
nger
eco
nom
y:
mee
ting
soci
al n
eed
usin
g bu
sine
ss s
ucce
ss f
or s
ocia
l or
envi
ronm
enta
l end
s an
d pr
ovid
ing
oppo
rtun
ity a
nd s
kills
for
mar
gina
lised
gro
ups
enco
urag
ing
ethi
cal m
arke
ts, d
riven
by
ethi
cal c
onsu
mer
ism
and
thr
ough
pi
onee
ring
ethi
cal p
ract
ice
such
as
fair
trad
e
104
Cab
inet
Off
ice
(200
6) S
ocia
l Ent
erpr
ise
Act
ion
Plan
: Sca
ling
New
Hei
ghts
, Lon
don:
Cab
inet
Off
ice.
123
Ow
ners
hip
and
cont
rol
impr
ovin
g pu
blic
ser
vice
s, t
hrou
gh s
hapi
ng s
ervi
ce d
esig
n an
d pi
onee
ring
new
ap
proa
ches
incr
easi
ng e
nter
pris
e by
att
ract
ing
new
ent
repr
eneu
rs w
ho w
ant
to m
ake
a di
ffer
ence
to
soci
ety
or t
he e
nviro
nmen
t, a
nd e
ncou
ragi
ng m
ore
wom
en,
unde
r-re
pres
ente
d gr
oups
and
you
ng p
eopl
e to
sta
rt t
heir
own
busi
ness
es
Exam
ples
of
Brita
in’s
soci
al e
nter
pris
es in
clud
e: J
amie
Oliv
er’s
rest
aura
nt F
iftee
n,
8.14
The
Big
Issu
e, t
he E
den
Proj
ect
and
the
fair-
trad
e co
ffee
com
pany
Caf
édire
ct, a
s w
ell a
s th
ousa
nds
of s
mal
ler
soci
al e
nter
pris
es in
eve
ry p
art
of t
he U
K p
rovi
ding
a
rang
e of
ser
vice
s. C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
has
rece
ntly
wor
ked
with
th
e TR
EES
Gro
up, t
he B
ig Is
sue
and
East
side
Con
sulti
ng t
o ru
n th
e Sp
ark
com
petit
ion
for
soci
al e
nter
pris
es p
reve
ntin
g an
d ta
cklin
g ho
mel
essn
ess.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
124
Fift
een
Co
rnw
all
Fift
een
Cor
nwal
l ope
ned
in M
ay
2006
. Eac
h ye
ar t
he r
esta
uran
t gi
ves
up t
o 20
tra
inee
-che
fs t
he o
nce-
in-a
-lif
etim
e op
port
unity
to
turn
the
ir liv
es
arou
nd.
All
prof
its f
rom
Fift
een
Cor
nwal
l go
to
the
regi
ster
ed c
harit
y, T
he
Cor
nwal
l Fou
ndat
ion
of P
rom
ise.
Th
e ch
arity
’s pu
rpos
e is
the
cre
atio
n of
car
eer
oppo
rtun
ities
for
disa
dvan
tage
d, lo
cal y
oung
peo
ple,
hel
ping
the
m t
o ac
hiev
e th
eir
pote
ntia
l. Th
e re
stau
rant
als
o pr
ovid
es a
boo
st t
o C
ornw
all’s
tou
rism
indu
stry
and
mak
es u
se o
f hi
gh q
ualit
y lo
cal f
ood
prod
ucer
s in
the
reg
ion.
On
the
grad
uatio
n of
the
sec
ond
grou
p of
app
rent
ices
in J
une
2008
, Chi
ef
Exec
utiv
e D
ave
Men
eer
said
: “th
e re
stau
rant
goe
s fr
om s
tren
gth
to s
tren
gth
seei
ng
an a
vera
ge o
f 10
0 fo
r lu
nch
and
dinn
er e
very
sin
gle
day
of t
he y
ear.
It’s
now
a b
ig
busi
ness
for
Cor
nwal
l, em
ploy
ing
100
youn
g pe
ople
in a
n aw
ard
win
ning
res
taur
ant
at a
stu
nnin
g lo
catio
n –
a tr
ue s
ocia
l ent
erpr
ise,
com
bini
ng p
ublic
fun
ding
with
the
re
venu
e fr
om t
he r
esta
uran
t, e
very
pen
ny o
f w
hich
is p
loug
hed
back
into
the
tr
aini
ng s
chem
e.”
The
soci
al e
nter
pris
e ha
s re
ceiv
ed s
uppo
rt f
rom
man
y, in
clud
ing
JobC
entr
e Pl
us, t
he
Lear
ning
and
Ski
lls C
ounc
il, C
ornw
all C
olle
ge, C
ornw
all C
ount
y C
ounc
il, R
esto
rmel
Bo
roug
h C
ounc
il, S
t A
uste
ll Br
ewer
y, H
SBC
Ban
k, B
arcl
ays
Bank
and
the
Hot
el a
nd
Extr
eme
Aca
dem
y, W
ater
gate
Bay
.
ww
w.f
iftee
ncor
nwal
l.co.
uk
125
Ow
ners
hip
and
cont
rol
The
Gov
ernm
ent
wan
ts t
o se
e m
any
mor
e pe
ople
invo
lved
in s
tart
ing
and
runn
ing
8.15
soci
al e
nter
pris
es, p
rovi
ding
goo
ds a
nd s
ervi
ces
acro
ss a
ran
ge o
f se
ctor
s, a
nd
crea
ting
wor
k an
d w
ealth
, par
ticul
arly
in t
he m
ost
depr
ived
nei
ghbo
urho
ods.
In
May
200
8 th
e G
over
nmen
t an
noun
ced
a re
view
to
exam
ine
how
the
£1.
5bn
Wor
king
Nei
ghbo
urho
od F
und
can
be u
sed
mor
e ef
fect
ivel
y by
soc
ial e
nter
pris
es
and
othe
r lo
cal p
artn
ers
to im
prov
e em
ploy
men
t ra
tes.
Com
mun
ities
and
Loc
al G
over
nmen
t w
ants
com
mun
ities
to
bene
fit f
ully
fro
m t
he
8.16
skill
s, k
now
ledg
e an
d ex
pert
ise
of s
ocia
l ent
erpr
ises
. A n
ew S
oci
al E
nte
rpri
se
Un
it is
in t
he p
roce
ss o
f be
ing
esta
blis
hed
that
will
cha
mpi
on t
he r
ole
of s
ocia
l en
terp
rise
mod
els
in d
eliv
erin
g C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent’s
str
ateg
ic
obje
ctiv
es, b
y re
cogn
isin
g th
eir
cont
ribut
ion
in a
reas
suc
h as
hou
sing
, re
gene
ratio
n an
d cr
eatin
g em
pow
ered
and
coh
esiv
e co
mm
uniti
es. S
uppo
rtin
g so
cial
ent
erpr
ises
to
empo
wer
com
mun
ities
and
loca
l res
iden
ts is
a k
ey t
hem
e of
th
e ne
w E
mpo
wer
men
t Fu
nd, d
etai
ls o
f w
hich
are
pub
lishe
d al
ongs
ide
this
Whi
te
Pape
r.
In a
dditi
on w
e w
ill e
ncou
rage
8.
17
loca
l au
tho
riti
es t
o e
nsu
re t
hat
so
cial
en
terp
rise
s ar
e ab
le t
o c
om
pet
e fa
irly
fo
r co
ntr
acts
. Soc
ial e
nter
pris
es o
ften
of
fer
good
val
ue f
or m
oney
and
inno
vatio
n. H
owev
er, t
hey
also
oft
en e
xper
ienc
e di
ffic
ultie
s in
bre
akin
g in
to t
he lo
cal g
over
nmen
t m
arke
t. L
ocal
aut
horit
ies
shou
ld
thin
k ab
out
thei
r ro
le in
sup
port
ing
and
prom
otin
g so
cial
ent
erpr
ises
thr
ough
pr
ocur
emen
t. F
or e
xam
ple,
con
trac
ts s
houl
d be
adv
ertis
ed in
for
ums
soci
al
ente
rpris
es a
cces
s an
d co
ntra
cts
coul
d be
bro
ken
dow
n in
to s
mal
ler
sect
ions
m
akin
g it
easi
er f
or s
ocia
l ent
erpr
ise
to b
id f
or t
hem
.
The
Off
ice
of G
over
nmen
t C
omm
erce
has
rec
ently
pub
lishe
d gu
idan
ce o
n ho
w t
o 8.
18 co
nsid
er s
ocia
l iss
ues
in p
rocu
rem
ent
polic
y105 .
The
Glo
ver
Revi
ew in
to s
mal
l and
m
ediu
m e
nter
pris
e in
volv
emen
t in
pub
lic s
ecto
r pr
ocur
emen
t is
mak
ing
reco
mm
enda
tions
on
the
step
s G
over
nmen
t sh
ould
tak
e to
ens
ure
that
mor
e sm
all f
irms
are
able
to
acce
ss t
he m
arke
t pl
ace.
Alo
ngsi
de t
his
we
will
wor
k w
ith
Busi
ness
Ent
erpr
ise
and
Regu
lato
ry R
efor
m a
nd t
he O
ffic
e of
the
Thi
rd S
ecto
r to
en
cour
age
all p
arts
of
the
publ
ic s
ecto
r to
sig
n up
to
Supp
ly2.
gov
port
al w
hich
al
low
s sm
all b
usin
esse
s, s
tart
up
com
pani
es a
nd s
ocia
l ent
erpr
ises
to
sear
ch a
nd
view
ope
n lo
wer
val
ue c
ontr
act
oppo
rtun
ities
and
pro
mot
e th
emse
lves
to
the
UK
105
Off
ice
of G
over
nmen
t C
omm
erce
(200
8) B
uy a
nd M
ake
a D
iffer
ence
: How
to
Add
ress
Soc
ial I
ssue
s in
Pu
blic
Pro
cure
men
t, L
ondo
n.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
126
publ
ic s
ecto
r. In
add
ition
, we
will
wor
k w
ith t
he O
ffic
e of
the
Thi
rd S
ecto
r to
di
ssem
inat
e th
e ou
tput
s of
the
Soc
ial C
laus
e Pr
ojec
t, w
hich
see
ks t
o ta
ckle
the
ba
rrie
rs t
o th
e us
e of
soc
ial c
laus
es a
nd t
o m
ake
publ
ic s
ervi
ces
mor
e ac
cess
ible
to
the
third
sec
tor
thro
ugh
effe
ctiv
e co
mm
issi
onin
g an
d im
prov
emen
ts in
pr
ocur
emen
t pr
oces
ses.
We
will
als
o w
ork
with
col
leag
ues
in o
ther
gov
ernm
ent
depa
rtm
ents
8.
19
to e
nsu
re
that
pro
cure
men
t p
roce
sses
do
no
t u
nfa
irly
dis
adva
nta
ge
soci
al
ente
rpri
ses
in r
ecog
nitio
n of
the
par
ticul
ar e
xper
tise
that
soc
ial e
nter
pris
es c
an
brin
g to
bea
r in
the
del
iver
y of
a r
ange
of
Gov
ernm
ent
obje
ctiv
es.
Co
ncl
usi
on
Unl
eash
ing
geni
us a
nd
tale
nt “Rev
olut
ions
cre
ate
geni
us a
nd t
alen
t;
but
thos
e ev
ents
do
no m
ore
than
br
ing
them
for
war
d. T
here
is e
xist
ing
in
man
, a m
ass
of s
ense
lyin
g in
a
dorm
ant
stat
e, a
nd w
hich
unl
ess
som
ethi
ng e
xcite
s it
to a
ctio
n, w
ill
desc
end
with
him
, in
that
con
ditio
n to
th
e gr
ave.
As
it is
to
the
adva
ntag
e of
so
ciet
y th
at t
he w
hole
of
its f
acili
ties
shou
ld b
e em
ploy
ed, t
he c
onst
ruct
ion
of g
over
nmen
t ou
ght
to b
e su
ch a
s to
br
ing
forw
ard,
by
quie
t an
d re
gula
r op
erat
ion,
all
that
cap
acity
whi
ch n
ever
fa
ils t
o ap
pear
in r
evol
utio
n.”
Thom
as P
aine
, Rig
hts
of M
an, 1
791
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
128
Un
leas
hin
g g
eniu
s an
d t
alen
tO
ur s
ocie
ty is
cha
ngin
g fa
ster
tha
n at
any
tim
e in
our
nat
ion’
s hi
stor
y. E
ven
the
1.
tran
sfor
mat
ion
wro
ught
by
the
indu
stria
l rev
olut
ions
in t
he 1
8th
and
19th
ce
ntur
ies
cann
ot c
ompa
re w
ith t
he s
cale
and
pac
e of
cha
nge
we
face
tod
ay.
The
mai
n ch
ange
s ar
e:2.
an e
xplo
sion
of
info
rmat
ion,
and
the
tec
hnol
ogie
s to
util
ise
it
pers
onal
isat
ion
of e
nter
tain
men
t, p
rodu
cts
and
serv
ices
spee
ding
up
of a
ll th
e tr
ansa
ctio
ns in
our
live
s
grow
ing
know
ledg
e an
d ex
perie
nce
of s
ocie
ties
and
cultu
res
othe
r th
an o
ur
own
Thes
e ch
ange
s m
ean
that
the
mod
ern
citiz
en is
em
pow
ered
to
mak
e re
al c
hoic
es
3.
and
expe
ct h
igh
stan
dard
s ac
ross
a h
uge
rang
e of
ser
vice
s, f
rom
the
ir fin
ance
s,
food
, clo
thes
, hol
iday
s an
d m
usic
, to
the
big
deci
sion
s ab
out
whe
re t
hey
stud
y an
d w
ork,
whe
re t
hey
live,
how
the
ir pa
rent
s ar
e ca
red
for
and
how
the
ir ch
ildre
n ar
e ed
ucat
ed.
Unl
ess
we
empo
wer
citi
zens
to
exer
cise
the
sam
e le
vel o
f ch
oice
in o
ur d
emoc
ratic
4.
sy
stem
and
hav
e th
e sa
me
right
s to
dem
and
the
best
, the
n w
e w
ill o
vers
ee a
fu
rthe
r er
osio
n of
tru
st a
nd p
artic
ipat
ion
in d
emoc
racy
.
Ther
e ar
e st
rong
dem
onst
ratio
ns o
f pe
ople
’s de
sire
to
get
invo
lved
and
hav
e th
eir
5.
say,
all
over
the
wor
ld f
rom
the
str
eets
of
Port
o A
legr
e, t
o th
e to
wn
mee
tings
or
gani
sed
by A
mer
icaS
peak
s, t
o th
e yo
ung
peop
le g
uidi
ng e
xpen
ditu
re in
N
ewca
stle
. As
the
Pow
er C
omm
issi
on r
epor
t in
to m
etho
ds o
f di
rect
dem
ocra
cy
Beyo
nd t
he B
allo
t sh
owed
: 106
“the
maj
ority
of
citiz
ens
are
attr
acte
d by
suc
h di
rect
mec
hani
sms
and
that
man
y ar
e w
illin
g to
eng
age
with
the
m.“
106
See
page
220
of
Pow
er t
o th
e Pe
ople
(200
6), Y
ork:
The
Pow
er In
quiry
.
Co
ncl
usi
on
129
Unl
eash
ing
geni
us a
nd t
alen
t
We
belie
ve t
hat
ther
e ar
e no
lim
its t
o th
e ca
paci
ty o
f th
e Br
itish
peo
ple
for
self-
6.
gove
rnm
ent,
giv
en t
he r
ight
pla
tfor
ms,
mec
hani
sms
and
ince
ntiv
es. E
mpo
wer
ing
citiz
ens
and
com
mun
ities
is a
n ur
gent
tas
k fo
r us
all.
The
impl
emen
tatio
n an
nex
sum
mar
ises
how
we
will
tak
e fo
rwar
d th
e ac
tions
in t
his
Whi
te P
aper
to
reco
gnis
e an
d un
leas
h th
e ta
lent
s of
the
Brit
ish
peop
le.
This
Whi
te P
aper
is p
art
of t
he G
over
nmen
t’s a
nsw
er t
o th
e de
moc
ratic
cha
lleng
es
7.
of o
ur t
imes
: rea
l peo
ple,
rea
l pow
er.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
132
Imp
lem
enta
tio
n a
nn
exTh
e de
liver
y of
thi
s W
hite
Pap
er w
ill p
rovi
de a
cha
lleng
ing
agen
da f
or g
over
nmen
t an
d its
del
iver
y pa
rtne
rs. S
ubje
ct t
o Pa
rliam
enta
ry a
ppro
val,
sign
ifica
nt le
gisl
ativ
e ch
ange
s w
ill b
e pr
ogre
ssed
thr
ough
the
pla
nned
Com
mun
ity E
mpo
wer
men
t, H
ousi
ng a
nd
Econ
omic
Reg
ener
atio
n Bi
ll (C
EHER
Bill
), w
hich
will
be
intr
oduc
ed d
urin
g th
e 20
08-0
9 se
ssio
n. C
onsu
ltatio
n, b
oth
form
al a
nd in
form
al, w
ill b
e re
quire
d on
a n
umbe
r of
pr
opos
als.
Pilo
ts, g
uida
nce
and
best
pra
ctic
e w
ork
will
fur
ther
the
ach
ieve
men
t of
oth
er
aim
s. A
s fa
r as
pos
sibl
e, w
ork
will
be
inte
grat
ed in
to t
he d
eliv
ery
mec
hani
sms
of S
tron
g an
d Pr
ospe
rous
Com
mun
ities
– t
he L
ocal
Gov
ernm
ent
Whi
te P
aper
200
6 an
d ot
her
exis
ting
prog
ram
mes
. An
impl
emen
tatio
n pl
an f
or b
oth
Whi
te P
aper
s w
ill b
e pu
blis
hed
and
mai
ntai
ned.
The
del
iver
y m
echa
nism
s w
hich
und
erpi
n th
e w
ork
alre
ady
goin
g on
in
com
mun
ities
acr
oss
the
coun
try
will
con
tinue
to
be d
evel
oped
and
str
engt
hene
d. W
e w
ill r
eaff
irm o
ur a
ppro
ach
to g
uida
nce
and
spre
adin
g be
st p
ract
ice
(see
Loc
al
Gov
ernm
ent
Whi
te P
aper
impl
emen
tatio
n pl
an10
6 ). T
he k
ey p
iece
s of
wor
k ar
e se
t ou
t in
the
tab
le b
elow
.10
7
Co
mm
itm
ent
Ou
tco
me
Tim
ing
Lead
D
epar
tmen
t
Ch
apte
r 1:
Th
e ca
se f
or
peo
ple
an
d c
om
mu
nit
ies
hav
ing
mo
re p
ow
er
Dut
y to
pro
mot
e de
moc
racy
Lo
cal a
utho
ritie
s w
ill h
ave
a st
atut
ory
duty
to
prom
ote
dem
ocra
tic
unde
rsta
ndin
g an
d pa
rtic
ipat
ion
CEH
ER B
ill10
7 C
LG
Exte
nsio
n of
dut
y to
invo
lve
The
curr
ent
duty
will
be
exte
nded
to
new
age
ncie
s an
d bo
dies
C
EHER
Bill
C
LG
Empo
wer
ing
the
Fron
tline
Tas
kfor
ceTo
con
side
r th
e ro
le o
f th
e pu
blic
se
ctor
wor
kfor
ce in
em
pow
erin
g us
ers
and
resi
dent
s
Mor
e de
tail
to
be a
nnou
nced
in
aut
umn
2008
, fina
l re
port
201
0
CLG
Empo
wer
men
t Fu
nd
At
leas
t £7
.5m
to
be r
einv
este
d to
sup
port
exi
stin
g th
ird s
ecto
r na
tiona
l org
anis
atio
ns t
o he
lp
loca
l com
mun
ities
tur
n id
eas
into
pr
actic
al a
ctio
n
Con
sulta
tion
publ
ishe
d al
ongs
ide
the
Whi
te P
aper
. La
unch
in la
te
2008
CLG
106
Com
mun
ities
and
Loc
al G
over
nmen
t (2
007)
, Str
ong
and
pros
pero
us c
omm
uniti
es, T
he L
ocal
G
over
nmen
t W
hite
Pap
er Im
plem
enta
tion
Plan
: One
Yea
r O
n, L
ondo
n, C
omm
uniti
es a
nd L
ocal
G
over
nmen
t10
7 Pl
anne
d C
omm
unity
Em
pow
erm
ent,
Hou
sing
and
Eco
nom
ic R
egen
erat
ion
Bill,
ann
ounc
ed in
the
G
over
nmen
t’s d
raft
legi
slat
ive
prog
ram
me,
May
200
8
133
Impl
emen
tatio
n an
nex
Co
mm
itm
ent
Ou
tco
me
Tim
ing
Lead
D
epar
tmen
t
Ch
apte
r 2:
Act
ive
citi
zen
s an
d t
he
valu
e o
f vo
lun
teer
ing
Take
Par
t lo
cal
path
finde
rs
Pilo
t pr
ogra
mm
e to
hel
p pe
ople
pa
rtic
ipat
e in
the
ir lo
cal a
reas
Se
t up
D
ecem
ber
2008
, del
iver
y fr
om J
anua
ry
2009
CLG
Com
mun
itybu
ilder
s Fu
nd
£70m
inve
stm
ent
in c
omm
unity
led
orga
nisa
tions
acr
oss
Engl
and
In p
erio
d to
20
10-1
1C
LG a
nd O
TS
Ch
apte
r 3:
Acc
ess
to in
form
atio
n
Plac
es D
atab
ase
Mak
ing
the
Plac
es D
atab
ase
publ
ic
Aut
umn
2008
CLG
Supp
ortin
g lo
cal
auth
oriti
es t
o m
ake
thei
r da
ta m
ore
avai
labl
e
Wor
k w
ith L
ocal
Gov
ernm
ent
Ass
ocia
tion
and
the
Impr
ovem
ent
and
Dev
elop
men
t A
genc
y to
sup
port
lo
cal a
utho
ritie
s to
sha
re t
heir
info
rmat
ion
with
citi
zens
, inc
ludi
ng
pilo
ting.
We
will
aim
to
sel
ect
pilo
t ar
eas
in
autu
mn
2008
.
CLG
Dig
ital M
ento
r Sc
hem
ePi
lots
in d
epriv
ed a
reas
to
impr
ove
gene
ral l
itera
cy in
Info
rmat
ion
and
Com
mun
icat
ions
Tec
hnol
ogie
s
2009
CLG
, DIU
S
Inno
vatio
n in
new
te
chno
logi
esSu
ppor
ting
rang
e of
inno
vatio
n in
clud
ing
delib
erat
ive
enga
gem
ent
with
gov
ernm
ent
or in
nova
tion
in
com
mun
ity a
nd s
ocia
l med
ia
Sprin
g 20
09C
LG
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
134
Co
mm
itm
ent
Ou
tco
me
Tim
ing
Lead
D
epar
tmen
t
Ch
apte
r 4:
Hav
ing
an
infl
uen
ce
Dut
y fo
r C
ounc
ils t
o re
spon
d to
pet
ition
sC
ounc
ils w
ill h
ave
to r
espo
nd
to p
etiti
ons
(incl
udin
g el
ectr
onic
pe
titio
ns) i
n re
latio
n to
loca
l au
thor
ity f
unct
ions
or
othe
r pu
blic
se
rvic
es w
here
Cou
ncil
shar
es
deliv
ery
resp
onsi
bilit
y
CEH
ER B
illC
LG
Cou
ncill
or C
all f
or
Act
ion
Publ
ish
guid
ance
on
prom
otin
g th
e po
wer
s fo
r C
ounc
illor
sEn
d of
200
8C
LG
Part
icip
ator
y bu
dget
ing
Publ
icat
ion
of a
Nat
iona
l Str
ateg
y on
par
ticip
ator
y bu
dget
ing
to
set
out
how
the
Gov
ernm
ent’s
as
pira
tion
to h
ave
part
icip
ator
y bu
dget
ing
in a
ll lo
cal a
utho
ritie
s w
ill
be a
chie
ved
Aut
umn
2008
CLG
Com
mun
ity s
afet
y pa
rtic
ipat
ory
budg
etin
g pi
lots
Pilo
t th
e us
e of
par
ticip
ator
y bu
dget
ing
in c
omm
unity
saf
ety
fund
s an
d co
nsid
er w
heth
er m
oney
re
cove
red
from
crim
inal
s ca
n be
us
ed in
thi
s w
ay
Polic
ing
Gre
en
Pape
r H
O
Votin
g in
cent
ives
Loca
l aut
horit
ies
to p
rovi
de v
otin
g in
cent
ives
in lo
cal e
lect
ions
CEH
ER B
illM
oJ
Righ
t to
app
eal
deci
sion
s on
es
tabl
ishi
ng lo
cal
(par
ish)
cou
ncils
Righ
t of
app
eal w
here
a
com
mun
ity’s
prop
osal
to
esta
blis
h a
loca
l cou
ncil
is n
ot a
gree
d
CEH
ER B
ill
CLG
Bye-
law
sA
utho
ritie
s, in
clud
ing
som
e pa
rish
coun
cils
, will
be
able
to
mak
e ce
rtai
n by
e-la
ws
with
out
scru
tiny
from
cen
tral
gov
ernm
ent
Fort
hcom
ing
cons
ulta
tion
CLG
135
Impl
emen
tatio
n an
nex
Co
mm
itm
ent
Ou
tco
me
Tim
ing
Lead
D
epar
tmen
t
Serv
ice
tran
sfor
mat
ion
and
effic
ienc
y
Wor
king
with
the
Loc
al
Gov
ernm
ent
Ass
ocia
tion
and
the
Regi
onal
Impr
ovem
ent
and
Effic
ienc
y Pa
rtne
rshi
ps, w
e w
ill
embe
d em
pow
erm
ent
in p
roje
cts
supp
orte
d by
£11
5m c
apita
l fu
nds
for
effic
ienc
y an
d se
rvic
e tr
ansf
orm
atio
n.
Mon
ey f
or
proj
ects
will
be
dis
trib
uted
be
twee
n 20
08-2
009
and
2010
-201
1
CLG
Plan
ning
Up
to £
6.5m
to
furt
her
assi
st
com
mun
ity in
volv
emen
t in
pla
nnin
gTo
be
impl
emen
ted
2009
-201
1
CLG
Cho
ice
base
d le
ttin
gsEx
pans
ion
of p
rogr
amm
e w
ith a
n ex
tra
£2m
unt
il 20
10 t
o gi
ve m
ore
tena
nts
mor
e ch
oice
ove
r w
here
th
ey li
ve
Cho
ice
base
d le
ttin
gs
roun
d en
ds
in O
ctob
er
2008
. Fu
ndin
g al
loca
ted
in
Sprin
g 20
09.
CLG
Empo
wer
ing
youn
g pe
ople
Youn
g A
dvis
ors
to h
ave
dire
ct
acce
ss t
o th
e Se
cret
ary
of S
tate
fo
r C
LG
A p
rogr
amm
e fo
r yo
ung
peop
le t
o sh
adow
gov
ernm
ent
min
iste
rs
£6m
inve
stm
ent
to c
reat
e a
new
na
tiona
l bod
y fo
r yo
uth
lead
ersh
ip
to in
clud
e w
orki
ng w
ith C
LG t
o cr
eate
a p
rogr
amm
e of
inte
rnsh
ips
for
youn
g pe
ople
to
wor
k w
ith lo
cal
coun
cillo
rs
Esta
blis
hing
You
ng M
uslim
s’
Adv
isor
y G
roup
Aut
umn
2008
Su
mm
er 2
009
Fina
l pro
posa
ls
in s
umm
er
2008
Su
mm
er 2
008
CLG
C
LG
DC
SF
CLG
, DC
SF
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
136
Co
mm
itm
ent
Ou
tco
me
Tim
ing
Lead
D
epar
tmen
t
Ch
apte
r 5:
Ch
alle
ng
e
Scru
tiny
of p
ublic
of
ficia
lsPu
blic
offi
cial
s w
ill b
e su
bjec
t to
sc
rutin
y fr
om lo
cal c
omm
uniti
es,
and
petit
ions
can
be
used
to
hold
lo
cal o
ffici
als
to a
ccou
nt
CEH
ER B
ill
CLG
Hig
her
visi
bilit
y of
Ove
rvie
w a
nd
Scru
tiny
Cou
ncils
will
be
enco
urag
ed t
o co
nsid
er n
ew w
ays
of w
orki
ng w
ith
scru
tiny,
and
pow
ers
of o
verv
iew
an
d sc
rutin
y co
mm
ittee
s w
ill b
e en
hanc
ed
CEH
ER B
ill
CLG
Expa
ndin
g th
e ro
le o
f Lo
cal
Invo
lvem
ent
Net
wor
ks (L
INks
)
Pilo
ts in
vite
d to
exp
and
rem
it be
yond
hea
lth a
nd s
ocia
l car
eJu
ly 2
008-
May
20
10. A
rran
ge,
man
age
and
eval
uate
pilo
ts
DH
/ C
LG
Dire
ctly
ele
cted
m
ayor
sC
onsu
lt on
mak
ing
it ea
sier
to
have
a
dire
ctly
ele
cted
may
orC
EHER
Bill
C
LG
Ch
apte
r 6:
Red
ress
Loca
l Gov
ernm
ent
Om
buds
man
(LG
O)
The
juris
dict
ion
of t
he L
GO
will
be
revi
ewed
to
mak
e su
re t
hat
they
ha
ve t
he r
ight
am
ount
of
flexi
bilit
y to
wor
k w
ith p
artn
ers,
and
tha
t an
y lim
itatio
ns a
re in
the
gen
uine
in
tere
sts
of lo
cal p
eopl
e
Sum
mer
20
08: R
evie
w
CEH
ER B
ill
autu
mn
(if
need
ed)
CLG
Com
mun
ity
Con
trac
tsEx
tens
ion
of t
he c
urre
nt p
ilots
for
six
m
onth
sPi
lots
will
run
un
til e
nd o
f 20
08
CLG
Com
mun
ity
pled
geba
nks
Esta
blis
h pi
lots
to
look
at
how
co
mm
unity
ple
dgeb
anks
can
hel
p de
liver
loca
l prio
ritie
s
2009
CLG
Redr
ess
Revi
ewTo
look
at
redr
ess
arra
ngem
ents
ac
ross
the
pub
lic s
ecto
r Re
port
ing
early
200
9C
LG
137
Impl
emen
tatio
n A
nnex
Co
mm
itm
ent
Ou
tco
me
Tim
ing
Lead
D
epar
tmen
t
Ch
apte
r 7:
Sta
nd
ing
fo
r O
ffice
Posi
tive
imag
e of
co
unci
llors
Pote
ntia
l cha
nges
to
the
publ
icity
co
deSu
mm
er
2008
: C
onsu
ltatio
n.A
utum
n 20
08:
Gui
danc
e
CLG
Rem
ote
votin
gEn
ablin
g co
unci
llors
to
part
icip
ate
in
mee
tings
and
vot
es r
emot
ely
CEH
ER B
illC
LG
Tim
e of
f fo
r pu
blic
du
ties
Con
sulta
tion
on e
xten
ding
the
rig
ht
to t
ime
off
to m
ore
role
s Su
mm
er 2
008:
C
onsu
ltatio
n.
Apr
il 20
09:
seco
ndar
y le
gisl
atio
n
CLG
Empl
oyer
s’
info
rmat
ion
pack
Bett
er in
form
atio
n fo
r em
ploy
ers
abou
t be
nefit
s of
civ
ic r
oles
for
the
ir st
aff
Sprin
g 20
09C
LG
Info
rmat
ion
on c
ivic
ro
les
Mak
e it
easi
er f
or p
eopl
e to
find
in
form
atio
n on
way
s to
be
activ
e in
ci
vic
role
s in
the
ir co
mm
uniti
es
Sum
mer
200
9C
LG
Revi
ew o
f ac
cred
itatio
n fo
r ci
vic
role
s
Find
out
wha
t re
leva
nt q
ualifi
catio
ns
and
mod
ules
exi
st t
o se
e w
hat
coul
d be
rep
acka
ged
or b
uilt
upon
Aut
umn
2008
: in
form
al
cons
ulta
tion.
By
sum
mer
20
09:
prog
ram
me
of
accr
edita
tion
CLG
Am
endm
ent
to
Wid
dico
mbe
rul
esC
hang
es t
o ru
les
on p
oliti
cally
re
stric
ted
post
sC
EHER
Bill
CLG
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
138
Co
mm
itm
ent
Ou
tco
me
Tim
ing
Lead
D
epar
tmen
t
Ch
apte
r 8:
Ow
ner
ship
an
d c
on
tro
l
Ass
et T
rans
fer
Uni
tEs
tabl
ish
a un
it th
at w
ill p
rovi
de
info
rmat
ion
and
expe
rtis
e on
tr
ansf
er t
o co
mm
unity
man
agem
ent
of a
sset
s or
ow
ners
hip
Aut
umn
2008
CLG
Com
mun
ity L
and
Trus
tsM
akin
g C
omm
unity
Lan
d Tr
usts
m
ore
effe
ctiv
e in
sec
urin
g fu
ture
of
com
mun
ity a
sset
s
Con
sulta
tion
sum
mar
y to
be
pub
lishe
d w
inte
r 20
08
CLG
Soci
al E
nter
pris
e U
nit
New
uni
t in
CLG
to
cham
pion
the
kn
owle
dge
and
expe
rtis
e of
soc
ial
ente
rpris
es
Laun
ch in
au
tum
n 20
08C
LG
Key
CLG
C
omm
uniti
es a
nd L
ocal
Gov
ernm
ent
OTS
O
ffic
e of
the
Thi
rd S
ecto
r
DIU
S D
epar
tmen
t fo
r In
nova
tion,
Uni
vers
ities
and
Ski
lls
HO
H
ome
Off
ice
MoJ
M
inis
try
of J
ustic
e
DC
SF
Dep
artm
ent
for
Chi
ldre
n, S
choo
ls a
nd F
amili
es
DH
D
epar
tmen
t of
Hea
lth
139
Cen
tral
-Lo
cal C
on
cord
at a
nn
ex
Cen
tral
-Loc
al C
onco
rdat
ann
ex
This
agr
eem
ent,
mad
e be
twee
n H
er M
ajes
ty’s
Gov
ernm
ent
and
the
Loca
l Gov
ernm
ent
Ass
ocia
tion,
est
ablis
hes
a fr
amew
ork
of p
rinci
ples
for
how
cen
tral
and
loca
l go
vern
men
t w
ork
toge
ther
to
serv
e th
e pu
blic
. Cen
tral
gov
ernm
ent
depa
rtm
ents
and
co
unci
ls c
omm
it to
uph
old
thes
e pr
inci
ples
108 .
Thi
s m
eets
a c
omm
itmen
t in
the
G
over
nanc
e of
Brit
ain
Gre
en P
aper
, pub
lishe
d in
Jul
y 20
07.
Thes
e pr
inci
ples
ref
lect
the
way
in w
hich
the
rel
atio
nshi
p be
twee
n ce
ntra
l and
loca
l go
vern
men
t is
man
aged
cur
rent
ly. T
he G
over
nmen
t is
com
mitt
ed t
o co
nstit
utio
nal
refo
rm a
nd w
ill w
ork
with
the
LG
A t
o en
sure
tha
t th
e ro
les
and
resp
onsi
bilit
ies
of lo
cal
gove
rnm
ent
are
refle
cted
in p
ropo
sals
as
they
are
dev
elop
ed.
1.
Loca
l are
as f
ace
sign
ifica
nt c
halle
nges
, fro
m g
loba
lisat
ion
and
soci
al a
nd
dem
ogra
phic
cha
nge.
Our
citi
zens
rig
htly
pla
ce in
crea
sing
dem
ands
on
publ
ic
serv
ices
, bas
ed o
n th
eir
risin
g ex
pect
atio
ns a
nd a
mbi
tions
. To
mee
t th
ese
chal
leng
es
and
aspi
ratio
ns, c
omm
uniti
es n
eed
stra
tegi
c le
ader
ship
and
pub
lic s
ervi
ces
mus
t co
ntin
ually
impr
ove
in q
ualit
y an
d ef
ficie
ncy
and
mus
t tr
eat
ever
yone
fai
rly. W
e be
lieve
it is
the
res
pons
ibili
ty o
f el
ecte
d po
litic
ians
and
app
oint
ed o
ffic
ials
in c
entr
al
and
in lo
cal g
over
nmen
t to
ens
ure
that
loca
l pla
ces
and
publ
ic s
ervi
ces
rise
to t
his
chal
leng
e, f
or a
ll ci
tizen
s, in
eve
ry p
art
of t
he c
ount
ry, s
o th
at e
very
one
can
enjo
y a
bett
er q
ualit
y of
life
.
2.
Parli
amen
t pa
ssed
the
Loc
al G
over
nmen
t an
d Pu
blic
Invo
lvem
ent
in H
ealth
Act
in
2007
. Thi
s, a
long
side
oth
er p
olic
ies
set
out
in S
tron
g an
d Pr
ospe
rous
Com
mun
ities
–
The
Loca
l Gov
ernm
ent
Whi
te P
aper
, mar
ks a
mom
ent
of s
igni
fican
t an
d la
stin
g ch
ange
. Tog
ethe
r, th
ey s
et a
new
bas
elin
e fo
r re
latio
ns b
etw
een
cent
ral a
nd lo
cal
gove
rnm
ent.
We
will
wor
k to
dev
elop
the
rel
atio
nshi
p fu
rthe
r fr
om t
hat
foun
datio
n.
3.
Cen
tral
and
loca
l gov
ernm
ent
both
der
ive
thei
r le
gitim
acy
from
Par
liam
ent
and
the
elec
tora
l man
date
gra
nted
to
them
by
indi
vidu
al c
itize
ns w
ho lo
ok t
o ce
ntra
l and
lo
cal g
over
nmen
t to
tak
e th
e le
ad in
ens
urin
g be
tter
pla
ces
and
bett
er s
ervi
ces.
108
The
LGA
rep
rese
nts
coun
cils
in E
ngla
nd a
nd W
ales
. The
UK
Gov
ernm
ent
will
, as
far
as a
ppro
pria
te,
have
reg
ard
to t
hese
prin
cipl
es in
rel
atio
n to
the
res
pons
ibili
ties
whi
ch W
elsh
loca
l aut
horit
ies
have
in
non-
devo
lved
are
as. R
elat
ions
bet
wee
n th
e W
elsh
Ass
embl
y G
over
nmen
t an
d W
elsh
loca
l gov
ernm
ent
are
gove
rned
by
the
Loca
l Gov
ernm
ent
Part
ners
hip
Sche
me,
as
set
out
in t
he G
over
nmen
t of
Wal
es
Act
200
6.
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
140
4.
This
mea
ns t
hat
cent
ral a
nd lo
cal g
over
nmen
t ar
e pa
rtne
rs in
del
iver
ing
impr
oved
se
rvic
es a
nd in
str
engt
heni
ng o
ur d
emoc
racy
. In
part
icul
ar, w
e sh
are
obje
ctiv
es t
o:
up t
heir
fam
ilies
and
ret
ire; w
here
the
y ca
n re
ach
serv
ices
; and
with
acc
ess
to
dece
nt h
omes
at
a pr
ice
they
can
aff
ord
mea
sure
s th
at e
ncou
rage
gre
ater
inde
pend
ence
and
wel
lbei
ng f
or o
lder
citi
zens
wea
lth a
nd r
isin
g pr
ospe
rity,
sha
red
by a
ll
and
soci
al e
nter
pris
es
hear
t, w
ithou
t sp
ace
for
polit
ical
or
relig
ious
ext
rem
ism
In
del
iver
ing
thes
e ob
ject
ives
, the
re s
houl
d be
a p
resu
mpt
ion
that
pow
ers
are
best
ex
erci
sed
at t
he lo
wes
t ef
fect
ive
and
prac
tical
leve
l.
5. C
entr
al g
over
nmen
t ha
s th
e re
spon
sibi
lity
and
dem
ocra
tic m
anda
te t
o ac
t in
ac
cord
ance
with
the
nat
iona
l int
eres
t. A
ctin
g th
roug
h Pa
rliam
ent,
it h
as t
he o
ver-
ridin
g in
tere
st in
mat
ters
suc
h as
the
nat
iona
l eco
nom
ic in
tere
st, p
ublic
ser
vice
im
prov
emen
t an
d st
anda
rds
of d
eliv
ery,
and
tax
atio
n.
6. C
ounc
ils h
ave
resp
onsi
bilit
ies
for
serv
ice
perf
orm
ance
but
als
o fo
r th
e pr
ospe
rity
and
wel
l-bei
ng o
f al
l citi
zens
in t
heir
area
and
the
ove
rall
cohe
sion
of
the
com
mun
ity.
They
hav
e a
gene
ral p
ower
to
prom
ote
com
mun
ity w
ell-b
eing
and
a r
espo
nsib
ility
to
141
do a
ll th
ey c
an t
o se
cure
the
soc
ial,
econ
omic
and
env
ironm
enta
l wel
l-bei
ng o
f th
eir
area
s. T
he L
GA
and
cen
tral
gov
ernm
ent
will
wor
k to
geth
er t
o en
cour
age
all c
ounc
ils
to m
ake
effe
ctiv
e us
e of
the
wel
l-bei
ng p
ower
and
to
cond
uct
a gr
owin
g sh
are
of
the
busi
ness
of
gove
rnm
ent.
7. I
n th
is r
elat
ions
hip,
the
re a
re r
ecip
roca
l rig
hts
and
resp
onsi
bilit
ies.
8.
Cen
tral
gov
ernm
ent
has
the
rig
ht
to s
et n
atio
nal p
olic
ies,
incl
udin
g m
inim
um
stan
dard
s of
ser
vice
s, t
o w
ork
with
loca
l are
as t
o su
ppor
t th
em a
nd, a
s a
last
res
ort,
to
inte
rven
e to
avo
id s
igni
fican
t un
derp
erfo
rman
ce. I
t pr
opos
es t
o Pa
rliam
ent
the
legi
slat
ion
with
in w
hich
loca
l gov
ernm
ent
wor
ks.
9.
Cen
tral
gov
ernm
ent
has
the
resp
on
sib
ility
to
cons
ult
and
colla
bora
te w
ith c
ounc
ils
in e
xerc
isin
g th
ese
right
s. It
und
erta
kes
to p
rogr
essi
vely
rem
ove
obst
acle
s w
hich
pr
even
t co
unci
ls f
rom
pur
suin
g th
eir
role
, inc
ludi
ng r
educ
ing
the
burd
en o
f ap
prai
sal a
nd a
ppro
val r
egim
es, t
he r
ingf
enci
ng o
f fu
nds
for
spec
ific
purp
oses
and
th
e vo
lum
e of
gui
danc
e it
issu
es.
10. C
ounc
ils h
ave
the
rig
ht
to a
ddre
ss t
he p
riorit
ies
of t
heir
com
mun
ities
as
expr
esse
d th
roug
h lo
cal e
lect
ions
and
to
lead
the
del
iver
y of
pub
lic s
ervi
ces
in t
heir
area
and
sh
ape
its f
utur
e w
ithou
t un
nece
ssar
y di
rect
ion
or c
ontr
ol.
11. C
ounc
ils h
ave
the
resp
on
sib
ility
to
prov
ide
lead
ersh
ip t
hat
is a
ccou
ntab
le, v
isib
le
and
resp
onsi
ve t
o th
eir
com
mun
ities
and
to
wor
k in
par
tner
ship
with
the
loca
l st
atut
ory,
bus
ines
s an
d th
ird s
ecto
rs, a
nd c
olle
ctiv
ely
to d
rive
cont
inui
ng
impr
ovem
ent.
12. B
oth
part
ners
hav
e th
e re
spo
nsi
bili
ty t
o us
e ta
xpay
ers’
mon
ey w
ell a
nd d
evol
ve
pow
er, a
nd t
o en
gage
and
em
pow
er c
omm
uniti
es a
nd in
divi
dual
citi
zens
– a
t na
tiona
l lev
el a
nd a
t lo
cal l
evel
– in
deb
ate
and
deci
sion
mak
ing
and
in s
hapi
ng a
nd
deliv
erin
g se
rvic
es.
13. C
entr
al a
nd lo
cal g
over
nmen
t w
ill a
lso
wor
k to
geth
er t
o de
liver
the
Pub
lic S
ervi
ce
Agr
eem
ents
set
out
in t
he C
ompr
ehen
sive
Spe
ndin
g Re
view
(CSR
07) a
nd t
he n
ew
Perf
orm
ance
Fra
mew
ork
set
out
in t
he W
hite
Pap
er a
nd 2
007
Act
, thr
ough
aro
und
200
natio
nal i
ndic
ator
s an
d a
com
mitm
ent
to a
gree
no
mor
e th
an 3
5 ta
rget
s in
any
on
e ar
ea (p
lus
stat
utor
y ed
ucat
iona
l att
ainm
ent
and
early
yea
rs t
arge
ts).
Cen
tral
-Loc
al C
onco
rdat
ann
ex
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
142
14. C
entr
al t
o th
ese
new
arr
ange
men
ts w
ill b
e th
e ne
gotia
tion
of n
ew s
tyle
Loc
al A
rea
Agr
eem
ents
bet
wee
n lo
cal p
artn
ers
and
betw
een
them
and
Gov
ernm
ent,
as
the
key
mea
ns o
f ag
reei
ng, d
eliv
erin
g an
d m
onito
ring
the
outc
omes
for
eac
h ar
ea
whi
ch a
re d
eliv
ered
by
loca
l gov
ernm
ent
on it
s ow
n or
in p
artn
ersh
ip w
ith o
ther
s.
We
acce
pt t
hat
this
obj
ectiv
e w
ill r
equi
re m
ajor
cha
nges
in b
ehav
iour
and
pra
ctic
e fr
om c
entr
al g
over
nmen
t de
part
men
ts, t
heir
agen
cies
, gov
ernm
ent
offic
es, c
ounc
ils
and
loca
l par
tner
s. W
e sh
are
a co
mm
itmen
t to
lead
ing
the
effe
ctiv
e im
plem
enta
tion
of t
he n
eces
sary
cha
nges
.
15. C
entr
al a
nd lo
cal g
over
nmen
t sh
are
a co
mm
itmen
t to
del
iver
ing
serv
ices
tha
t re
pres
ent
valu
e fo
r m
oney
; to
ensu
ring
that
pub
lic s
ervi
ces,
incl
udin
g ne
w
oblig
atio
ns im
pose
d on
cou
ncils
, are
pro
perly
fun
ded;
and
tha
t lo
cal t
axat
ion
is
guid
ed b
y pr
inci
ples
of
tran
spar
ency
, cla
rity,
and
acc
ount
abili
ty. W
e w
ill w
ork
toge
ther
to
prov
ide
grea
ter
clar
ity a
nd t
rans
pare
ncy
to lo
cal p
eopl
e on
the
leve
ls o
f pu
blic
fun
ding
goi
ng in
to lo
cal a
reas
, and
wor
k to
war
ds g
ivin
g co
unci
ls g
reat
er
flexi
bilit
y in
the
ir fu
ndin
g, t
o fa
cilit
ate
the
wid
e de
gree
of
auto
nom
y re
ferr
ed t
o in
th
e Eu
rope
an C
hart
er o
f Lo
cal S
elf-
Gov
ernm
ent.
109
16. W
e w
ill w
ork
toge
ther
to
deve
lop
a ne
w r
elat
ions
hip
betw
een
loca
l bus
ines
ses
and
coun
cils
; to
incr
ease
loca
l dem
ocra
tic a
ccou
ntab
ility
of
key
publ
ic s
ervi
ces,
in
part
icul
ar t
he p
olic
e an
d he
alth
ser
vice
s; a
nd t
o ex
plor
e op
tions
for
ref
orm
ing
the
adul
t ca
re a
nd s
uppo
rt s
yste
m. W
e sh
are
a co
mm
itmen
t to
wor
king
with
the
thi
rd
sect
or, u
phol
ding
the
prin
cipl
es in
the
Com
pact
.
109
Euro
pean
Cha
rter
of
Loca
l Sel
f-G
over
nmen
t, C
ounc
il of
Eur
ope,
198
8, P
ream
ble:
“A
sser
ting
that
thi
s en
tails
the
exi
sten
ce o
f lo
cal a
utho
ritie
s en
dow
ed w
ith d
emoc
ratic
ally
con
stitu
ted
deci
sion
-mak
ing
bodi
es a
nd p
osse
ssin
g a
wid
e de
gree
of
auto
nom
y w
ith r
egar
d to
the
ir re
spon
sibi
litie
s, t
he w
ays
and
mea
ns b
y w
hich
tho
se r
espo
nsib
ilitie
s ar
e ex
erci
sed
and
the
reso
urce
s re
quire
d fo
r th
eir
fulfi
lmen
t.”
143
Cen
tral
-Loc
al C
onco
rdat
ann
ex
17. T
he p
artn
ers
to t
his
agre
emen
t w
ill c
ome
toge
ther
reg
ular
ly in
a r
enew
ed C
entr
al-
Loca
l Par
tner
ship
. One
of
the
role
s of
tha
t pa
rtne
rshi
p w
ill b
e to
mon
itor
the
oper
atio
n of
thi
s ag
reem
ent,
and
to
revi
se it
for
the
fut
ure
as n
eces
sary
.
Rt. H
on. H
azel
Ble
ars
MP
Cllr
Sir
Sim
on M
ilton
Se
cret
ary
of S
tate
for
C
hairm
an
Com
mun
ities
and
Loc
al G
over
nmen
t Th
e Lo
cal G
over
nmen
t A
ssoc
iatio
n
Com
mun
ities
in c
ontr
ol: r
eal p
eopl
e, r
eal p
ower
144
Stak
eho
lder
an
nex
Wh
o w
as in
volv
ed
On
5 M
arch
200
8, C
omm
uniti
es S
ecre
tary
Haz
el B
lear
s an
noun
ced
plan
s fo
r a
new
W
hite
Pap
er f
ocus
ed o
n em
pow
erin
g ci
tizen
s an
d co
mm
uniti
es –
Unl
ocki
ng t
he
tale
nt o
f ou
r co
mm
uniti
es.11
0
Th
is a
nnex
giv
es a
sho
rt a
ccou
nt o
f ou
r ac
tiviti
es a
nd t
he p
eopl
e w
e m
et t
o ga
ther
id
eas
and
view
s on
thi
s W
hite
Pap
er, l
eadi
ng u
p to
pub
licat
ion.
We
are
very
gra
tefu
l fo
r al
l the
ver
y m
any
exce
llent
con
trib
utio
ns m
ade
and
have
trie
d to
ref
lect
the
se in
th
e W
hite
Pap
er.
In
tot
al w
e m
et r
epre
sent
ativ
es f
rom
ove
r 20
0 or
gani
satio
ns t
hrou
ghou
t th
is p
erio
d.
On
line
eng
agem
ent
W
e in
vite
d vi
ews
and
sugg
estio
ns t
hrou
gh a
n ‘u
nloc
king
tal
ent’
onl
ine
foru
m w
here
w
e po
sed
a nu
mbe
r of
que
stio
ns r
elat
ing
to k
ey t
hem
es in
the
Whi
te P
aper
. In
addi
tion,
we
rece
ived
ove
r 30
0 em
ails
to
our
unlo
ckin
g ta
lent
em
ail a
ddre
ss a
nd
upda
ted
stak
ehol
ders
with
a n
ewsl
ette
r de
taili
ng p
rogr
ess
in p
repa
ring
the
docu
men
t.
Reg
ion
al s
emin
ars
Fi
ve e
vent
s, o
rgan
ised
by
Gov
ernm
ent
Off
ices
, wer
e he
ld a
cros
s th
e co
untr
y. E
ach
even
t fe
atur
ed f
our
sem
inar
s, f
ocus
ing
on d
iffer
ent
aspe
cts
of e
mpo
wer
men
t.
Thro
ugh
thes
e ev
ents
we
met
ove
r 20
0 re
pres
enta
tives
fro
m 1
64 o
rgan
isat
ions
, in
clud
ing
man
y lo
cal a
utho
ritie
s, P
rimar
y C
are
Trus
ts, L
ocal
Str
ateg
ic P
artn
ersh
ips,
N
ew D
eal f
or C
omm
uniti
es o
rgan
isat
ions
, hou
sing
org
anis
atio
ns, s
ocia
l ent
erpr
ises
, an
d re
pres
enta
tives
of
loca
l vol
unta
ry a
nd c
omm
unity
sec
tor
orga
nisa
tions
. Thr
ough
th
is p
roce
ss w
e re
ceiv
ed e
xcel
lent
insi
ghts
into
the
vie
ws
and
conc
erns
of
loca
l st
akeh
olde
rs.
Dis
cuss
ion
wo
rksh
op
s
In a
dditi
on t
o th
e re
gion
al e
vent
s, w
e he
ld d
iscu
ssio
n w
orks
hops
for
spe
cific
gr
oups
, whe
re t
he a
ppro
ach
was
tai
lore
d to
sta
keho
lder
s’ p
artic
ular
are
as o
f in
tere
st. F
or e
xam
ple,
we
met
rep
rese
ntat
ives
fro
m t
he L
ocal
Gov
ernm
ent
Ass
ocia
tion,
Lon
don
Cou
ncils
, Nat
iona
l Ass
ocia
tion
of L
ocal
Cou
ncils
, UN
ISO
N,
110
ww
w.c
omm
uniti
es.g
ov.u
k/co
mm
uniti
es/c
omm
unity
empo
wer
men
t/w
hatw
eare
/unl
ocki
ngth
etal
ent/
145
Stak
ehol
der
anne
x
Nat
iona
l Cou
ncil
for
Volu
ntar
y O
rgan
isat
ions
, Nat
iona
l Ass
ocia
tion
for
Volu
ntar
y an
d C
omm
unity
Act
ion,
Urb
an F
orum
, Equ
aliti
es g
roup
s, F
aith
gro
ups,
pol
icy
foru
ms
and
acad
emic
s, C
omm
unity
Dev
elop
men
t Fo
unda
tion
and
Nat
iona
l Em
pow
erm
ent
Part
ners
hip,
Nat
iona
l Com
mun
ity F
orum
, the
Net
wor
k of
Em
pow
erin
g A
utho
ritie
s an
d th
e Re
gion
al D
evel
opm
ent
Age
ncie
s.
Exp
ert
pan
els
Th
e Se
cret
ary
of S
tate
als
o so
ught
mor
e sp
ecifi
c in
put
from
key
sta
keho
lder
s on
a
one-
to-o
ne a
nd r
ound
tabl
e ba
sis.
The
rou
ndta
ble
disc
ussi
ons
wer
e us
ed t
o de
lve
deep
er in
to s
peci
fic p
olic
y ar
eas
and
help
ed t
o sh
ape
the
over
all n
arra
tive
of t
he
Whi
te P
aper
.
Co
mm
un
ity
Pow
er P
acks
To
pro
vide
an
oppo
rtun
ity f
or in
put
at t
he g
rass
root
s le
vel,
we
deve
lope
d an
onl
ine
tool
kit
aim
ed a
t vo
lunt
ary
sect
or o
rgan
isat
ions
and
gro
ups.
The
Pow
er P
ack
was
de
sign
ed t
o en
cour
age
and
supp
ort
cons
ulta
tive
even
ts a
bout
em
pow
erm
ent.
The
Pa
ck, d
evel
oped
in p
artn
ersh
ip w
ith In
volv
e, w
as la
unch
ed in
Apr
il an
d pr
omot
ed
wid
ely
thro
ugh
exis
ting
netw
orks
and
onl
ine.
Fol
low
ing
feed
back
it is
now
bei
ng
enha
nced
and
ref
orm
atte
d in
to a
har
d co
py v
ersi
on a
nd w
ill b
e re
-laun
ched
thi
s su
mm
er.
Prin
ted
in t
he U
K f
or T
he S
tatio
nery
Offi
ce L
imite
d on
beh
alf
of t
he C
ontr
olle
r of
Her
Maj
esty
’s St
atio
nery
Offi
ceID
5855
150
07/0
8
Prin
ted
on p
aper
con
tain
ing
75%
rec
ycle
d fib
re c
onte
nt m
inim
um
Pub
lish
ed b
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9780101742726
ISBN 978-0-10-174272-6
Communities in control: real people, real power