community sector profile · 2013-05-02 · community sector profile background . the data contained...

Equal Remuneration Project

Community Sector ProfileBackground

The data contained in this report has been captured from the Community Sector Salary Census 2012. There were two sets of data that came out of this Census:

• Generic data about staff inside the entire organisation, not just in services funded by DHHS. These questions were voluntary and included breakdowns by gender, age and other demographic data.

• Service specific data about the services the organisation is funded by DHHS to provide. This data includes the actual FTE (full time equivalent) and staff numbers employed at each Social, Community, Home Care and Disability Services (SCHADS) Social and Community Services (SACS) pay point by Program areas.

The two datasets have been analysed to develop the information contained here.

Report structure

There are four sections to the report. The first two are based on the generic data, the second two on the service data. These are:

1. Entire Community Sector Profile 2. Demographics by Program Area 3. Staff profile for DHHS Funded Services 4. Staff profiles by Program Areas

Data matters

It is important to note the following when reading and interpreting this data:

• This is only for organisations that provided a Salary Census response, or 178 of the 240 organisations funded by DHHS. It is not a complete picture of the Community Sector.

• Many organisations that provide multiple services employ staff in multiple programs, for example an employee could be 0.3 FTE with Mental Health services and 0.5 FTE with Alcohol and Drug. Due to the way the data was captured they may be counted twice in Service specific data.

• The data was a snapshot of these services at a point in time, July 2012.

• Organisations were not required to report their staff by Gender or Age, these questions were voluntary. This means that there are some gaps in the Supplementary data.

Staff breakdowns

The Supplementary Questions in the Community Sector Salary Census asked organisations to provide a brief breakdown of the total number of staff that they employ within Tasmania. This includes staff employed to deliver programs other than those funded by the State Government.

Using the actual Program breakdowns, we have apportioned staff in these organisations by program area in each individual Staff profile.

This means that the figures from the individual staff profiles cannot be added together to create the total numbers, as these figures come from different sets of data.

It is important to note that Sections 1 and 2 are based on generic data for the all services, whereas Sections 3 and 4 are DHHS funded services only.

Data between these two areas are not comparable.

Published May 2013

Community Sector Salary Census 2012 – Industry Profiles P a g e | 2

1. Entire Community Sector Profile The following page summarises the size and shape of the Community Sector, as evidenced by the responses to the Salary Census. DHHS sent the Salary Census to 240 organisations in the Community Sector that receive funding from the Department.

Responses were received from 76.3 per cent of organisations, the majority of which (96.1 per cent) answered the Supplementary questions.

In these responses not every organisation answered every part of the questions. For example, they may not have provided a gender or age breakdown for their staff, but they provide total numbers.

Specific details

From the information gathered we know that:

• There were 9 778 people in paid employment, and a further 7 963 unpaid staff.

• The Community Sector employs considerably more females than males. Of the 67.2 per cent of organisations that reported gender, 76.9 per cent (5 051) of paid and 71.8 per cent (2 863) of unpaid staff were identified as female.

• Approximately 80 per cent of organisations provided an age breakdown of their staff. From this data, we know that 45-54 year olds represent the largest group at 29.5 per cent. The next largest group, at 22.6 per cent, is the 35-44 year olds, and the third largest are the 25-34 year olds (17.3 per cent).

• This certainly indicates that the ageing workforce is an issue for the Community Sector, but it was not as significant as DHHS had anticipated.

• The questions relating to staff identifying as Culturally and Linguistically Diverse (CALD), Aboriginal and Torres Strait Islander (ATSI) or person with disability received the lowest response rate from organisations. Of those that responded: o 305 staff identified as CALD o 107 staff identified as ATSI o 234 staff identified as being a person with

disability.

Figure 1 - Number of Paid and Unpaid Staff

Figure 2 - Gender breakdown of Paid and Unpaid Staff (accounts for 10 555 staff or 59.5 per cent of staff)

Figure 3 - Proportion of Paid Staff by Age Group (accounts for 7 846 staff or 44.2 per cent of staff)

9778 7963 Paid

Unpaid

0%

20%

40%

60%

80%

100%

Paid Unpaid

Male

Female

6.1%

17.3%

22.7%

29.4%

13.8%

8.0%

2.8%

15-24 25-34 35-44 45-54 55-59 60-64 65>


2. Demographics by Program Area This section provides a brief analysis of the Generic data by individual Program areas. This data is organisation-wide information, so it provides a broad overview of each Program area.

The information below has a multi-service program type. This is to cover the 12 organisations that are not obviously focused on one program area, but fairly evenly split across three or more.

This group includes staff associated with all of the other Program areas, but mainly Children & Youth, Community Support, Disability Services and Housing/Homelessness services.

Specific details

• At least 48.1 per cent (4 703) of Paid staff are employed in the Disability Services area, with more in the Multi-service organisations.

• From the organisations that responded, there are more Unpaid than Paid staff in Children & Youth Services, Community Support Programs, Home and Community Care, Palliative Care and the Multi-Service programs.

• Community Support Programs have a much younger workforce profile than the other program areas, with 40.85 per cent of Paid staff in the 25-34 age group.

Figure 4 - Paid and Unpaid staff by Program Area

Figure 5 - Proportion of Paid staff by Program Area and Age Group

0 500 1000 1500 2000 2500 3000 3500 4000 4500 5000

Multi-Service

Housing/Homelessness

Population Health

Mental Health

Home & Community Care

Disability Services

Community Support

Children and Youth

Alcohol and Drug

Paid

Unpaid

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

15-24 25-34 35-44 45-54 55-59 60-64 65>

Alcohol and Drug Children and Youth Community Support Disability Services HACC Mental Health Population Health Housing/Homelessness Multi-Service

Summary data from the Supplementary

questions ends here.

The next section is based on DHHS Funded Services only and is not

comparable to the information in this

section.

Note: The multi-service agency data is split into the

specific program areas in the next section.


3. Profiles for Funded Services The data from the Service specific sections of the Salary Census only included information around DHHS Funded Services. The data within these sections provide us with a breakdown of how services are structured by SCHADS SACS classification levels, plus summary information about the non-SCHADS SACS staff.

Overall numbers of Staff and FTE

• The responses represent 329 services being delivered by 178 organisations, costing around $208.8 million in grant funding.

• There were 6 206 people employed in the delivery of services, noting there may be minor duplication within multi-service organisations.

• The majority were permanent staff (74.9 per cent), with the remaining 25.1 per cent casual.

• The amount of permanent FTE positions throughout all services was 2 576.32, and casual FTE was 501.67.

SCHADS SACS Employment Levels

• From the responses received, 82.6 per cent (5 128) of staff were employed under the SCHADS SACS Modern Award classifications.

• The majority of the remaining 17.4 per cent were employed under an appropriate Modern Award, with a smaller percentage on individual/company agreements.

• The majority of staff in the Sector were employed at Levels 2 and 3. These levels represent 60.9 per cent of the 5 128 SACS employees, and 59.1 per cent of the SACS FTE.

SACS Level Staff (P) Staff (C) FTE (P) FTE (C)

1 72 56 37.92 26.51

2 1 244 882 799.86 305.76

3 846 149 504.32 60.31

4 583 59 382.80 17.05

5 473 28 271.86 3.23

6 298 18 195.40 3.99

7 196 8 109.47 1.20

8 216 0 107.45 0.00

Total 3 928 1 200 2 409.08 418.05

Table 1 – All Services Staff and FTE by SACS Level

Figure 6 - Proportion of staff by employment type

Figure 7 - Number of staff and FTE positions by employment type

Figure 8 - Number of staff and FTE by SACS Classification

4647

1559 Permanent

Casual

4647

1559

2576.32

501.67

0

1000

2000

3000

4000

5000

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

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100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


SCHADS SACS Employment Levels by Program

The table above clearly illustrates that the majority of staff are employed at Levels 2 and 3. Whilst this may be valid for all DHHS Funded Services, the analysis in the following section will show that this

result is due to the large number of staff employed at these levels in Disability Services.

To illustrate the impact of this, below are two comparative charts of Staff and FTE by SACS Level and by Program, excluding the 2 989 Disability Staff.

Figure 9 - Staff by SACS Level and Program (excluding Disability Services)

Figure 10 - FTE by SACS Level and Program (excluding Disability Services)

0

20

40

60

80

100

120

140

160

180

200

Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Level 7 Level 8

Alcohol and Drug

Children and Youth

Community Support

HACC

Mental Health

Population Health


0.00

10.00

20.00

30.00

40.00

50.00

60.00

70.00

80.00

90.00

Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Level 7 Level 8

Alcohol and Drug

Children and Youth

Community Support

HACC

Mental Health

Population Health



4. Staff profiles by Program Areas The Community Sector Salary Census 2012 asked for Staff and FTE information based on the broad Program Areas that DHHS engages community sector organisations to work within. This means that if an organisation provides Specialist Homelessness Services and Private Rental Support Services they will be captured under Social Housing and Homelessness as one set of figures.

The exception to this was Disability Services, which required organisations to provide data by Service Type, eg. Group homes, In-home support etc.

This means that the majority of the information in the following pages will generally be provided at the broad Program level, except where data is available at the Service Level.

The profiles for DHHS Funded services are:

a) Alcohol and Drug Services b) Community Support Programs

i) Neighbourhood Houses c) Children and Youth Services d) Home and Community Care e) Mental Health Services f) Population Health Services g) Social Housing and Homelessness h) Disability Services

i) Accommodation Support ii) Community Support iii) Community Access iv) Respite Services v) Advocacy, Information, Referrals and

Peak Body Services

Please note that there are not profiles for Palliative Care or Primary Care, as there were not enough responses for any significant analysis.

Program Areas

The lists below provide more detailed information about the type of services provided in each of the Program Areas.

Alcohol and Drug – are all of the services provided under the National Drug Strategy (NDS). These include Advocacy, IDDI Interventions, Residential and Non-Residential Treatment, Health Promotion, Youth Services and some other individual programs.

Children and Youth Services – includes Out of Home Care (Residential and Non-residential), Therapeutic Services and Youth at Risk.

Community Support Programs – including Family Support, Integrated Family Support Services (IFSS), Gateway, Family Violence, Neighbourhood Houses, Sexual Assault Services, Personal and Family Counselling and some other individual programs.

Disability Services – includes all services delivered under the Specialist Disability Services Program. This includes all accommodation, community, respite and information services.

Home and Community Care – all of the HACC funded services which include HACC Home Independence Program, HACC Services, Post Acute Packages and some individual services.

Mental Health – there are a large number of services delivered under this program area. These include Supported Accommodation, Advocacy and Advisory Services, Community Activities, Disability Services, Packages of Care, Promotion Prevention and Early Intervention, Residential Rehabilitation Services, other Rehabilitation Services, Support for Carers and a small number of individual services around dementia, social support and counselling.

Population Health Programs – there are a wide variety of Population Health programs and services that are covered in this grouping. They include Health Promotion and Information Programs for various target audiences, Needle and Syringe Program, Accident Prevention, Research, Diabetes Assist and a wide range of other related services.

Social Housing and Homelessness – are all the services delivered through the National Affordable Housing Agreement (NAHA) and National Partnership Agreement on Homelessness (NPAH) managed by Housing Tasmania. These include Advocacy, Brokerage, Homelessness Initiatives, Private Rental Programs, Specialist Homelessness Services and Supported Residential Facilities.


a) Alcohol and Drug Services

All of the following information was true at 1 July 2012. The data below represents 12 organisations receiving $4.5 million to provide a range of services.


• There were 120 people employed in Alcohol and Drug Services throughout the State.

• Permanent employees make up 90 per cent of this workforce, with only 10 per cent casual.

• The amount of permanent FTE positions throughout all services was 56.92, and casual FTE was only 4.13. This would indicate a large number of part-time staff but few casual positions.


• From the responses received, 95.8 per cent (115) of staff were employed under the SCHADS SACS Modern Award classifications.

• Unlike some of the other Program areas, there is not an obvious grouping of staff at any particular SACS Level. Levels 3 and 6 are the most common, but still only represent 47.8 per cent of SACS employees.

• The commonality of these levels relates to the two main groups of employees as the daily support staff (Level 3) and the more skilled therapeutic staff (Level 6).


1 1 1 0.60 0.01

2 4 5 1.31 2.56

3 24 4 16.44 1.02

4 15 0 7.44 0.00

5 11 0 6.21 0.00

6 26 0 16.32 0.40

7 6 1 1.85 0.14

8 16 0 5.11 0.00

Total 103 12 55.28 4.13

Table 2 – Alcohol and Drug Staff and FTE by SACS Level

Figure 11 - Proportion of Alcohol and Drug staff by employment type

Figure 12 - Number of Alcohol and Drug staff and FTE positions by employment type

Figure 13 - Number of Alcohol and Drug staff and FTE by SACS Classification

108

12

Permanent

Casual

108

12

56.92

4.13 0

20

40

60

80

100

120

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


b) Community Support Programs



• There were 501 people employed in Community Support Programs throughout the State.

• Permanent employees make up 89.6 per cent of this workforce, with only 10.4 per cent casual employees.

• The amount of permanent FTE positions throughout all services was 233.29, and casual FTE was only 8.09. This would indicate a large number of part-time staff but few casual positions.



• The Community Support program area has a much higher average SACS Level than some other program areas. Levels 4 and 6 are the most common, but still only represent 45.8 per cent of SACS employees.


1 6 15 1.06 1.79

2 23 8 5.03 0.80

3 37 12 10.86 2.11

4 119 4 73.68 1.41

5 62 0 38.99 0.00

6 80 12 52.01 1.84

7 52 1 29.20 0.14

8 38 0 14.45 0.00

Total 417 52 225.28 8.09

Table 3 – Community Support Staff and FTE by SACS Level

Figure 14 - Proportion of Community Support staff by employment type

Figure 15 - Number of Community Support staff and FTE positions by employment type

Figure 16 - Number of Community Support staff and FTE by SACS Classification

449

52

Permanent

Casual

449

52

233.29

8.09 0

100

200

300

400

500

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

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100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


b.i) Neighbourhood Houses

All of the following information was true at 1 July 2012. The data below represents 31 organisations receiving $4.2 million to provide Neighbourhood House services in their communities.


• There were 155 people employed in the Neighbourhood House program throughout the State.


• The amount of permanent FTE positions throughout all services was 55.99, and casual FTE was only 3.93. This would indicate a large number of part-time staff and also that the casual staff do very few hours.



• The Neighbourhood House program has a much higher average SACS Level than some other program areas. Although there are slightly more staff employed at Level 4, it is clear that the majority of FTE hours are at Level 6. This is due to the fact that the majority of House Coordinators are Level 6 employees.


1 6 12 1.06 1.49

2 10 8 2.78 0.80

3 13 9 4.00 1.10

4 28 2 10.70 0.43

5 9 0 4.42 0.00

6 19 1 16.22 0.11

7 14 0 9.18 0.00

8 3 0 2.87 0.00

Total 102 32 51.22 3.93

Table 4 – Neighbourhood House Staff and FTE by SACS Level

Figure 17 - Proportion of Neighbourhood House staff by employment type

Figure 18 - Number of Neighbourhood House staff and FTE positions by employment type

Figure 19 - Number of Neighbourhood House staff and FTE by SACS Classification

123

32

Permanent

Casual

123

32

55.99

3.93 0

20 40 60 80

100 120 140

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


c) Children and Youth Services



• There were 153 people employed in Children and Youth Services throughout the State.


• The amount of permanent FTE positions throughout all services was 102.64, and casual FTE was only 12.59.



• The majority of Children and Youth Services staff are employed at SACS Levels 3, 4 and 5. These levels represent 75 per cent of staff, with Level 3 being the most common.


1 0 0 0.00 0.00

2 4 0 1.94 0.00

3 51 10 37.07 8.19

4 21 0 16.57 0.00

5 23 0 19.22 0.00

6 13 0 11.61 0.00

7 8 0 5.69 0.00

8 10 0 2.54 0.00

Total 130 10 94.64 8.19

Table 5 – Children and Youth Staff and FTE by SACS Level

Figure 20 - Proportion of Children and Youth staff by employment type

Figure 21 - Number of Children and Youth staff and FTE positions by employment type

Figure 22 - Number of Children and Youth staff and FTE by SACS Classification

138

15

Permanent

Casual

138

15

102.64

12.59

0

50

100

150

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


d) Home and Community Care



• There were 1 109 people employed in Home and Community Care (HACC) Services throughout the State.

• Permanent employees make up 78.9 per cent of this workforce, with 21.1 per cent casual employees.

• The amount of permanent FTE positions throughout all services was 272.06, and casual FTE was 49.89. This indicates that a significant proportion of staff in this Service area work part-time.


• From the responses received, only 54.1 per cent (600) of staff were employed under the SCHADS SACS Modern Award classifications.

• The majority of the remaining staff were employed under the SCHADS Home Care classification, an enterprise agreement or other relevant Modern Award.

• The most common SACS employment levels for HACC staff are Levels 2 and 3. These levels represent 60 per cent of staff and 52.8 per cent of FTE.


1 5 5 1.39 0.85

2 101 89 40.35 18.36

3 134 41 48.29 7.84

4 60 2 33.86 0.40

5 89 1 35.25 0.39

6 23 0 8.40 0.00

7 26 0 12.18 0.00

8 24 0 9.89 0.00

Total 462 138 189.61 27.84

Table 6 – HACC Staff and FTE by SACS Level

Figure 23 - Proportion of HACC staff by employment type

Figure 24 - Number of HACC staff and FTE positions by employment type

Figure 25 - Number of HACC staff and FTE by SACS Classification

875

234

Permanent

Casual

875

234 272.06

49.89

0

200

400

600

800

1000

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


e) Mental Health Services



• There were 290 people employed in Mental Health Services throughout the State.


• The amount of permanent FTE positions throughout all services was 148.36, and casual FTE was 7.79. This indicates that a significant proportion of staff in this Service area work part-time.



• Exactly half of all SACS staff and just over half of the SACS FTE (53 per cent) in Mental Health are employed at Level 4. This is a major shift from other services like HACC and Disability.


1 1 1 0.86 0.20

2 19 7 11.45 1.90

3 16 0 6.90 0.00

4 110 27 76.15 5.48

5 28 0 12.37 0.00

6 29 1 20.03 0.13

7 14 1 8.33 0.08

8 20 0 10.16 0.00

Total 237 37 146.26 7.79

Table 7 – Mental Health Staff and FTE by SACS Level

Figure 26 - Proportion of Mental Health staff by employment type

Figure 27 - Number of Mental Health staff and FTE positions by employment type

Figure 28 - Number of Mental Health staff and FTE by SACS Classification

253

37

Permanent

Casual

253

37

148.36

7.79 0

50

100

150

200

250

300

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

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100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


f) Population Health Services



• There were 146 people employed in Population Health Services throughout the State.


• The amount of permanent FTE positions throughout all services was 54.39, and casual FTE was 3.27. This indicates that a large number of staff in this Service area work part-time.



• It is important to note that 40 of the remaining 43 staff are covered under an enterprise agreement aligned to SACS, but not classified in a way we can include in these figures.

• Population Health Service have a fairly even spread of staff from Level 3 to Level 8. This is a very different structure to all other program areas.


1 0 1 0.00 0.10

2 4 0 0.70 0.00

3 10 6 4.15 1.45

4 10 3 3.88 0.99

5 12 13 5.73 0.50

6 19 1 10.06 0.24

7 11 0 5.94 0.00

8 13 0 2.56 0.00

Total 79 24 33.03 3.27

Table 8 – Population Health Staff and FTE by SACS Level

Figure 29 - Proportion of Population Health staff by employment type

Figure 30 - Number of Population Health staff and FTE positions by employment type

Figure 31 - Number of Population Health staff and FTE by SACS Classification

122

24

Permanent

Casual

122

24

54.39

3.27 0

20 40 60 80

100 120 140

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


g) Social Housing and Homelessness



• There were 395 people employed in Social Housing and Homelessness Services throughout the State.


• The amount of permanent FTE positions throughout all services was 239.71, and casual FTE was 12.69. This indicates that a large percentage of staff in this Service area work part-time.



• Social Housing and Homelessness have a fairly even spread of staff from Level 3 to Level 6. This is due to the correlation of the Crisis Accommodation Employee Levels with these four SACS Levels.


1 3 3 0.90 0.38

2 15 4 9.34 1.42

3 62 10 38.76 1.45

4 81 19 60.69 7.35

5 71 8 51.57 0.72

6 50 2 39.83 0.85

7 26 2 17.33 0.52

8 25 0 13.13 0.00

Total 333 48 231.54 12.69

Table 9 – Social Housing and Homelessness Staff and FTE by SACS Level

Figure 32 - Proportion of Social Housing and Homelessness staff by employment type

Figure 33 - Number of Social Housing and Homelessness staff and FTE positions by employment type

Figure 34 - Number of Social Housing and Homelessness staff and FTE by SACS Classification

347

48

Permanent

Casual

347

48

239.71

12.69 0

100

200

300

400

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

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100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


h) Disability Services

All of the following information was true at 1 July 2012. It is important to remember that some of the people in this data have been counted more than once. Some adjustments have been made where this is obvious.


• There were 3 432 people employed in Disability Services throughout the State.

• The majority, 68 per cent (2 333), were permanent staff, with casual employees representing 32 per cent (1 099).

• The amount of permanent FTE positions throughout all services was 1 432.71, and casual FTE was 405.62. This indicates that a significant proportion of staff in this Service Area work part-time.



• Of the remaining 12.9 per cent (443), the majority are employed under the SCHADS Home Care classification, with a smaller percentage on individual/company agreements or other awards.

• The majority of staff in the Sector were employed at Levels 2 and 3. These levels represent 79.7 per cent of SACS employees, and 78.5 per cent of the SACS FTE.


1 56 30 33.11 18.31

2 1047 764 714.37 279.37

3 504 66 336.94 38.25

4 164 4 108.92 1.42

5 173 6 100.58 1.63

6 54 1 33.60 0.53

7 50 3 28.35 0.32

8 67 0 47.32 0.00

Total 2 115 874 1 403.2 339.8

Table 10 – Disability Services Staff and FTE by SACS Level

Figure 35 - Proportion of Disability Services staff by employment type

Figure 36 - Number of Disability Services staff and FTE positions by employment type

Figure 37 - Number of Disability Services staff and FTE by SACS Classification

2333

1099 Permanent

Casual

2333

1099

1432.71

405.62

0

500

1000

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2500

Permanent Casual

Staff

FTE

0%

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Staff FTE

Level 8

Level 7

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Level 2

Level 1


Profiles for the Disability Services’ Five Service Areas As mentioned earlier, the Community Sector Salary Census 2012 asked for Disability Service organisations to break their staff and funding into the following 21 service type groupings:

• Accommodation Support Services o Large residential/institution (>20 places) o Small residential/institution (7-20 places) o Hostels - generally not 24-hour care o Group homes (usually <7 places) o Attendant care/personal care o In-home accommodation support o Other accommodation support

• Community Support Services o Therapy support for individuals o Regional resource and support teams o Case mgmt, local coordination &

development • Community Access Services

o Learning and life skills development o Recreation/holiday programs

• Respite Services o Own home respite o Centre-based respite/respite homes o Host family respite/peer support respite o Flexible respite

• Advocacy, Information and Peak Bodies * o Advocacy o Information/referral o Combined information/advocacy

o Alternative formats of communication o Peak bodies

*Note: in the classification Peak Bodies are a different grouping but they have been added to the like services around advocacy and information since there are limited numbers of responses.

Data anomalies

It is important to note that there are a small number of organisations that provide a large range of services across these service types. The nature of their organisation is that they have a large number of staff that work a small number of hours between service types.

In the Disability Services analysis a lot of this duplication was removed. The numbers have not been changed for the individual profiles that follow. This is because the Department believes that it is important to see how many staff are potentially working in each area, even if the amount of hours they perform is very low.

Size and shape of Disability Services

Taking into account the note on comparable data, below is a graph that shows the proportion of money, staff and FTE that associated with these five service areas.

Figure 38 – Proportion of money, staff and FTE by Disability Service Type

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Money Staff FTE

Advocacy etc.

Respite

Comm. Access

Comm. Support

Accom. Support

The data in the following sections is not comparable to the Disability Services

profile on the previous page.


h.i) Accommodation Support

All of the following information was true at 1 July 2012. The data below represents 42 organisations receiving $81.9 million.


• There were 2 711 people employed in Accommodation Support throughout the State.

• The majority, 73 per cent (1 979), were permanent staff, with casual employees representing 27 per cent (732).

• The amount of permanent FTE positions throughout all services was 961.07, and casual FTE was 260.86. This indicates that a significant proportion of staff in this area work part-time.



• Of the remaining 16.8 per cent (455), the majority are employed under the SCHADS Home Care classification, with a smaller percentage on individual/company agreements or other awards.

• The majority of SACS staff in Accommodation Support are clearly Level 2 workers. This level represents 65.3 per cent of SACS employees, and 63.2 per cent of the SACS FTE.


1 34 28 25.12 18.15

2 874 600 521.90 209.21

3 335 52 210.66 25.18

4 72 3 45.74 1.40

5 104 1 45.27 0.13

6 43 0 15.61 0.00

7 49 3 15.55 0.32

8 58 0 23.04 0.00

Total 1 569 687 902.88 254.39

Table 11 – Accommodation Support Staff and FTE by SACS Level

Figure 39 - Proportion of Accommodation Support staff by employment type

Figure 40 - Number of Accommodation Support staff and FTE positions by employment type

Figure 41 - Number of Accommodation Support staff and FTE by SACS Classification

1979

732 Permanent

Casual

1979

732 961.07

260.86

0

500

1000

1500

2000

2500

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


h.ii) Community Support



• There were 66 people employed in Community Support throughout the State.

• There was only one casual employee, the remainder were permanent staff and were mainly engaged in the provision of case management functions.

• The amount of permanent FTE positions throughout all services was 47.63, the casual FTE was rounded up to 0.01.



• Of the remaining 15.2 per cent (10), the majority are employed under an individual/ company agreement or other award.

• The majority of SACS staff in the Sector were employed at Level 4. These levels represent 64.3 per cent of SACS employees, and 79 per cent of the SACS FTE.

• This is indicative of the higher qualifications required for staff in the case management function over some of the other service types.


1 1 1 0.03 0.01

2 0 0 0.00 0.00

3 0 0 0.00 0.00

4 36 0 31.29 0.00

5 9 0 6.63 0.00

6 3 0 0.60 0.00

7 3 0 0.25 0.00

8 3 0 0.83 0.00

Total 55 1 1 403.2 0.01

Table 12 – Community Support Staff and FTE by SACS Level

Figure 42 - Proportion of Community Support staff by employment type

Figure 43 - Number of Community Support staff and FTE positions by employment type

Figure 44 - Number of Community Support staff and FTE by SACS Classification

65

1

Permanent

Casual

65

1

47.63

0.01 0

10 20 30 40 50 60 70

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


h.iii) Community Access



• There were 852 people employed in Community Access throughout the State.

• The majority, 75.35 per cent (642), were permanent staff, with casual employees representing 24.65 per cent (210).

• The amount of permanent FTE positions throughout all services was 366.79, and casual FTE was 69.47. This indicates that there are a large number of staff working part-time in this service type.



• The remaining 3.9 per cent (33) were mainly employed under the SCHADS Home Care classification.

• The majority of SACS staff in Community Access were clearly Level 2 workers. This level represents 65.3 per cent of SACS employees, and 63.2 per cent of the SACS FTE.


1 34 28 25.12 18.15

2 874 600 521.90 209.21

3 335 52 210.66 25.18

4 72 3 45.74 1.40

5 104 1 45.27 0.13

6 43 0 15.61 0.00

7 49 3 15.55 0.32

8 58 0 23.04 0.00

Total 1 569 687 902.88 254.39

Table 13 – Community Access Staff and FTE by SACS Level

Figure 45 - Proportion of Community Access staff by employment type

Figure 46 - Number of Community Access staff and FTE positions by employment type

Figure 47 - Number of Community Access staff and FTE by SACS Classification

642

210 Permanent

Casual

642

210

366.79

69.47

0 100 200 300 400 500 600 700

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


h.iv) Respite Services



• There were 587 people employed in Respite Services throughout the State.

• The majority, 89.27 per cent (524), were permanent staff, with casual employees representing only 10.73 per cent (63).

• The amount of permanent FTE positions throughout all services was 53.39, and casual FTE was 14.47. Indicating that there are a large number of staff in this area who are also working in other Disability Services areas.


• From the responses received, only 54 per cent (317) of staff were employed under the SCHADS SACS Modern Award classifications.

• The remaining 46 per cent (270) were mainly employed under the SCHADS Home Care classification.

• Within Respite Services, Level 2 and 3 classifications represent 60.9 per cent of SACS employees, and 70.3 per cent of the SACS FTE.


1 1 0 0.02 0.00

2 68 44 16.28 11.76

3 63 18 12.55 2.58

4 31 0 3.74 0.00

5 57 1 8.79 0.13

6 12 0 0.96 0.00

7 14 0 1.20 0.00

8 8 0 3.44 0.00

Total 254 63 46.99 14.47

Table 14 – Respite Services Staff and FTE by SACS Level

Figure 48 - Proportion of Respite Services staff by employment type

Figure 49 - Number of Respite Services staff and FTE positions by employment type

Figure 50 - Number of Respite Services staff and FTE by SACS Classification

524

63

Permanent

Casual

524

63 53.39 14.47

0

100

200

300

400

500

600

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


h.v) Advocacy, Information, Referrals and Peak Body Services

All of the following information was true at 1 July 2012. The data below represents 12 organisations receiving $3.03 million. For ease in analysis this is being referred to as Advocacy and like Services.


• There were 112 people employed in Advocacy and like services throughout the State.

• The majority, 93.75 per cent (105), were permanent staff, with casual employees representing only 6.25 per cent (7).

• The amount of permanent FTE positions throughout all services was 58.29, and casual FTE was only 1.50.


• From the responses received, only 94.6 per cent (106) of staff were employed under the SCHADS SACS Modern Award classifications.

• Given the nature of these service types it is not surprising that the average SACS Level is higher for Advocacy and like Services than other areas of Disability Services.


1 1 0 0.02 0.00

2 68 44 16.28 11.76

3 63 18 12.55 2.58

4 31 0 3.74 0.00

5 57 1 8.79 0.13

6 12 0 0.96 0.00

7 14 0 1.20 0.00

8 8 0 3.44 0.00

Total 254 63 46.99 14.47

Table 15 – Advocacy and like Services Staff and FTE by SACS Level

Figure 51 - Proportion of Advocacy and like Services staff by employment type

Figure 52 - Number of Advocacy and like Services staff and FTE positions by employment type

Figure 53 - Number of Advocacy and like Services staff and FTE by SACS Classification

105

7

Permanent

Casual

105

7

58.29

1.5 0

20

40

60

80

100

120

Permanent Casual

Staff

FTE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Staff FTE

Level 8

Level 7

Level 6

Level 5

Level 4

Level 3

Level 2

Level 1


Figures in the report

Figure 1 - Number of Paid and Unpaid Staff ........................................................................................................................... 2 Figure 2 - Gender breakdown of Paid and Unpaid Staff (accounts for 10 555 staff or 59.5 per cent of staff) ....... 2 Figure 3 - Proportion of Paid Staff by Age Group (accounts for 7 846 staff or 44.2 per cent of staff) ................... 2 Figure 4 - Paid and Unpaid staff by Program Area ................................................................................................................ 3 Figure 5 - Proportion of Paid staff by Program Area and Age Group.............................................................................. 3 Figure 6 - Proportion of staff by employment type .............................................................................................................. 4 Figure 7 - Number of staff and FTE positions by employment type ................................................................................. 4 Figure 8 - Number of staff and FTE by SACS Classification ............................................................................................... 4 Figure 9 - Staff by SACS Level and Program (excluding Disability Services) .................................................................. 5 Figure 10 - FTE by SACS Level and Program (excluding Disability Services) ................................................................. 5 Figure 11 - Proportion of Alcohol and Drug staff by employment type .......................................................................... 7 Figure 12 - Number of Alcohol and Drug staff and FTE positions by employment type ............................................ 7 Figure 13 - Number of Alcohol and Drug staff and FTE by SACS Classification ........................................................... 7 Figure 14 - Proportion of Community Support staff by employment type..................................................................... 8 Figure 15 - Number of Community Support staff and FTE positions by employment type ....................................... 8 Figure 16 - Number of Community Support staff and FTE by SACS Classification ...................................................... 8 Figure 17 - Proportion of Neighbourhood House staff by employment type ................................................................ 9 Figure 18 - Number of Neighbourhood House staff and FTE positions by employment type .................................. 9 Figure 19 - Number of Neighbourhood House staff and FTE by SACS Classification ................................................. 9 Figure 20 - Proportion of Children and Youth staff by employment type .................................................................... 10 Figure 21 - Number of Children and Youth staff and FTE positions by employment type....................................... 10 Figure 22 - Number of Children and Youth staff and FTE by SACS Classification ..................................................... 10 Figure 23 - Proportion of HACC staff by employment type ............................................................................................ 11 Figure 24 - Number of HACC staff and FTE positions by employment type .............................................................. 11 Figure 25 - Number of HACC staff and FTE by SACS Classification ............................................................................. 11 Figure 26 - Proportion of Mental Health staff by employment type .............................................................................. 12 Figure 27 - Number of Mental Health staff and FTE positions by employment type ................................................. 12 Figure 28 - Number of Mental Health staff and FTE by SACS Classification................................................................ 12 Figure 29 - Proportion of Population Health staff by employment type ....................................................................... 13 Figure 30 - Number of Population Health staff and FTE positions by employment type .......................................... 13 Figure 31 - Number of Population Health staff and FTE by SACS Classification ........................................................ 13 Figure 32 - Proportion of Social Housing and Homelessness staff by employment type .......................................... 14 Figure 33 - Number of Social Housing and Homelessness staff and FTE positions by employment type ............. 14 Figure 34 - Number of Social Housing and Homelessness staff and FTE by SACS Classification ........................... 14 Figure 35 - Proportion of Disability Services staff by employment type ....................................................................... 15 Figure 36 - Number of Disability Services staff and FTE positions by employment type .......................................... 15 Figure 37 - Number of Disability Services staff and FTE by SACS Classification ........................................................ 15 Figure 38 – Proportion of money, staff and FTE by Disability Service Type ................................................................ 16 Figure 39 - Proportion of Accommodation Support staff by employment type .......................................................... 17 Figure 40 - Number of Accommodation Support staff and FTE positions by employment type ............................ 17 Figure 41 - Number of Accommodation Support staff and FTE by SACS Classification ........................................... 17 Figure 42 - Proportion of Community Support staff by employment type................................................................... 18 Figure 43 - Number of Community Support staff and FTE positions by employment type ..................................... 18 Figure 44 - Number of Community Support staff and FTE by SACS Classification .................................................... 18 Figure 45 - Proportion of Community Access staff by employment type ..................................................................... 19 Figure 46 - Number of Community Access staff and FTE positions by employment type ....................................... 19 Figure 47 - Number of Community Access staff and FTE by SACS Classification ...................................................... 19


Figure 48 - Proportion of Respite Services staff by employment type........................................................................... 20 Figure 49 - Number of Respite Services staff and FTE positions by employment type ............................................. 20 Figure 50 - Number of Respite Services staff and FTE by SACS Classification ............................................................ 20 Figure 51 - Proportion of Advocacy and like Services staff by employment type ....................................................... 21 Figure 52 - Number of Advocacy and like Services staff and FTE positions by employment type ......................... 21 Figure 53 - Number of Advocacy and like Services staff and FTE by SACS Classification ........................................ 21

Tables in the report

Table 1 – All Services Staff and FTE by SACS Level ............................................................................................................. 4 Table 2 – Alcohol and Drug Staff and FTE by SACS Level ................................................................................................. 7 Table 3 – Community Support Staff and FTE by SACS Level ............................................................................................ 8 Table 4 – Neighbourhood House Staff and FTE by SACS Level ....................................................................................... 9 Table 5 – Children and Youth Staff and FTE by SACS Level ............................................................................................ 10 Table 6 – HACC Staff and FTE by SACS Level .................................................................................................................... 11 Table 7 – Mental Health Staff and FTE by SACS Level ...................................................................................................... 12 Table 8 – Population Health Staff and FTE by SACS Level ............................................................................................... 13 Table 9 – Social Housing and Homelessness Staff and FTE by SACS Level .................................................................. 14 Table 10 – Disability Services Staff and FTE by SACS Level ............................................................................................. 15 Table 11 – Accommodation Support Staff and FTE by SACS Level ............................................................................... 17 Table 12 – Community Support Staff and FTE by SACS Level ........................................................................................ 18 Table 13 – Community Access Staff and FTE by SACS Level .......................................................................................... 19 Table 14 – Respite Services Staff and FTE by SACS Level ................................................................................................ 20 Table 15 – Advocacy and like Services Staff and FTE by SACS Level ............................................................................ 21

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