company profile - april 09 -...

System

Integration

SW Development &

Customization

Training

Services

Project Management

& Consultation

Operations, Maintenance

& Technical Support

Infrastructure & Tele-

communication

"AVIT role is to perform all activities & services

connected to Information and Communication

Technology, as well as Consultations, especially for

Civil Aviation in the Arab Republic of Egypt and

abroad."

COMPANY PROFILE

www.avit.com.eg

COMMITTED TO MAKE A DIFFERENCE

QUOTE:

AVIATION INFORMATION TECHNOLOGY COMPANY

Subsidiary of the Egyptian Holding Company for Airports & Air Navigation

Ministry of Civil Aviation

Copyrights © April 2009 AVIT. All rights reserved.

AVIT COMPANY PROFILE

1. Company Overview..........…………………………..………… Page 3

2. Mission Statement …………………………………..………… Page 4

3. Vision ………..……………………………………….........…… Page 4

4. Company Objectives ……………………………….….……… Page 4

5. Scope of Work ………………………………………….……… Page 5

6. Management Team …………………………..…….………… Page 6

7. Lines of Business ……………………………..…….………… Page 7

8. Aviation Expertise ………………….……………….………… Page 8

9. Major Projects ……………………………………….………… Page 9

10. AVIT Service Desk & Repair Center ………………………… Page 15

11. AVIT Training Center …………………………….....………… Page 16

12. Partners to Success …………...……………………………… Page 18

13. Contacts ………....................………………………...…….… Page 20

INDEX



1. COMPANY OVERVIEW

AVIT is a subsidiary and most recent member of the Egyptian Holding Company for

Airports and Air Navigation (EHCAAN), which is one of the two Holding companies of the Egyptian

Ministry Of Civil Aviation; the other one being EgyptAir Holding Company.

AVIT has been established since November 2002 under

the Egyptian law 203 for the year 1991 to provide ICT

products, services and solutions, especially tailored to serve

the Civil Aviation in Egypt. Although AVIT is considered the

most recent member of companies belonging to the Egyptian

Holding Company for Airports and Air Navigation, AVIT has

succeeded along this short period to acquire a customer base

of more than 45 Clients and over 90 Contracted Projects.

The company has been founded by prominent and

profound experts with over 20 years of experience in both

aviation and information technology. AVIT is now in the process of increasing the number of its

employees to 250 by June 2009, to match with our new projects' requirements, whereas the

company is currently operating with 180 employees for the time being. AVIT Turnover exceeds 30

Million EGP as per the fiscal year July 2007 – June 2008 and expected to reach 80 Million EGP by

the end of June 2010. AVIT has been assessed and certified as meeting the standards of the ISO

9001:2008 Certificate in March 18th, 2009.

Company ID:

AVIT Logo:

AVIATION INFORMATION TECHNOLOGY COMPANY

Commercially Registered In: March 2003

Commercial Record: 35195 Cairo

Tax Number: 200 – 248 – 979



2. MISSION STATEMENT

"To provide our customers in the aviation sector with

ICT products, services, and solutions, especially

designed to serve their needs and business

requirements."

Moving to the future, AVIT remains committed to

provide IT-Leading products and Services to maximize

organizations' performance and Optimize IT resources. It also extends to create an atmosphere

of satisfaction to ensure long-term success for our company and employees through the

continuous improvement and our commitment to excellence, integrity and Team Work.

3. VISION

Operating in the enormously growing aviation dynamic environment that is characterized

by aggressive competition, sophisticated business processes and massive number of business rules

and operations is a challenge. Facing such a challenge depends on innovative and competitive

technological solutions that are specifically tailored to the aviation complicated needs and business

nature.

AVIT has been established to provide such technological solutions with a broad wide vision

to be: “A leading IT Company in the aviation field, providing High Quality State-of-the-Art

technology to Local, Regional and Global Market.”

4. COMPANY OBJECTIVES

Short-Term Objectives:

� Build, operate and maintain an IT network infrastructure.

� Standardize and apply core and supporting business applications.

� Upgrade human resources capabilities.

� Provide consultancy activities.

Long-Term Objectives:

� To develop and market our own products in local, regional and global market.

� To extend IT services to other governmental and non-governmental entities.

� To provide international standard technical and managerial aviation consultancy.

� To become a sustained profit-Making Organization.



5. SCOPE OF WORK

Build, Operate and Maintain an IT Network Infrastructure:

� Connecting main buildings (the Ministry, Holding and

Subsidiary Companies, Internal and external stations, Training

Institute,…etc.)

� Providing different types of services (Internet, Intranet, Data,

Voice and Video transmission,…etc.)

� Ensuring connection and data security

� Providing Wireless Communication Capabilities

Standardize and Apply Core and Supporting Business Applications:

� Analyze user requirements

� Select appropriate application

(Ready-made or tailored)

� Unify application types in different entities

� Maintain and provide technical support

Upgrade Human Resources Capabilities:

� Basic IT skills

� Advanced IT training

� IT Applications training

� Models application training

� Managerial Decision-Making skills

� Data Analysis techniques

� Specialized Hi-tech training

Provide Consulting Services:

� Organization restructuring process

� Operations Control Center

� Crisis & Security Center



6. AVIT MANAGEMENT TEAM

Mr. Amr Leheta – AVIT Chairman & Managing Director

Top Management & Board Members:

1. Eng. Ismail Aboul Ezz – Board Member & Director of AVIT Operations and Engineering

Services Division; E-mail: [email protected]

2. Eng. Mohamed Abdel Reheem Ali – Board Member & VP of Telecom Egypt

3. Eng. Sameh Bedair – Board Member & President of E-Government Program (MSAD)

4. Eng. Magda Moussa Ibrahim – Board Member & President of World Bank Fund Project

Management Unit

5. Eng. Samy Aboul Naga Aly Hassan –Board Member & AVIT Purchasing Manager;

E-mail: [email protected]

Consultants:

Eng. Ahmed Sedky– Chairman Consultant for IT & Telecommunication

Executive Management:

Name Title Department / Function E-mail

Eng. Said Henry General Manager Planning & Follow [email protected]

Eng. Essam Bakkar General Manager Investment Projects [email protected]

Eng. Mohamed

Dawoud

General Manager Operations &

Maintenance

[email protected]

Adel Abdel Aziz General Manager Services Projects [email protected]

Ahmed Abdel Aal General Manager Finance [email protected]

Eng. Ahmed Mohassab General Manager Software Engineering [email protected]

Marwa Khalil Manager

(Acting as GM)

HR [email protected]

Hashem Mohamed Deputy GM Quality [email protected]

May Helmy Senior Manager Marketing & BD [email protected]

Hamed Abdel Gawad Manager Sales [email protected]

Eng. Abdel Monem

Youssef

Project Manager Integrated Projects [email protected]

Ehab El Mesik Manager Administration [email protected]

Eng. Amr Ahmed Manager Data Center &

Infrastructure

[email protected]

Eng. Magdy Salah Manager Telecom Services [email protected]

Wafaa Mahdy Manager Training Center [email protected]



7. LINES OF BUSINESS

AVIT has combined its expertise to provide lines of business which

include but are not limited to:

1. System Integration

2. SW Development & Customization

3. Infrastructure & Telecommunication

4. Project Management & Consultation

5. Operations, Maintenance & Technical Support

6. Training Services

Our core competencies lie in:

� Aviation Business Solutions

� E-solutions

� Wireless Solutions

� Hosting Services

� Project Management

� Enterprise Resource Planning (ERP)

� Content Provisioning

� Certified Technical Training

Products/Services List

� In-house Development

� Financial Systems

� Human Resource

� Time Attendance

� Payroll

� VIP Hall Management Systems at the airports

� Interactive Voice Recognition (IVR)

� Portals and Websites

� Flight Status & Advertisement for Hotels

� Ready-made Packages/ Applications

� Airport Applications

� Oracle ERP Solution

� IBM Document Management System (DMS)



8. AVIATION EXPERTISE

Since its foundation, AVIT services have grown to offer a full range of IT

and Telecommunication Services & Solutions serving:

� Airlines, Handling Agents, Hotels & Tourism companies.

� This is in addition to products serving

Passengers and Tourists.

� Customers within the aviation domain include:

a. Over 300 Airlines/Handling Companies

b. More than 8 Airports

� Cairo (3 Terminals)

� Sharm El-Sheikh (2 Terminals)

� Hurghada

� Luxor

� Aswan

� Borg-El Arab

� Abu Simbel

� El-Nozha Airport

Airport Systems & Services

� AVIT successfully implemented the following applications & services:

o Common Used Terminal Equipments (CUTE)

o Baggage Reconciliation System (BRS)

o Airport Operation Database (AODB)

o Flight Information Display System (FIDS)

o Local Departure Control System (LDCS)

o Security Solution (CCTV)

o Flight Information Inquiry using IVR Technology (Real Time Flight Status)

o Slot Management.

o Stand Management.

o Public Address

o IP Telephony

o LAN / WLAN

o Network Management System

o O & M



9. MAJOR PROJECTS

A. System Integration:

• Implementation of Enterprise Resources Planning (ERP) for aviation companies:

o Egyptian Holding Company for Airports and Air

Navigation

o Cairo Airport Company

o Egyptian Airports Company

o National Air Navigation Services Company

o EgyptAir for Ground Services Company

• Implementation of Real Time Flight Status System for

Cairo, Hurghada & Sharm El Skeikh Airports

• Development and Implementation of VIP Halls

Management and Control System for Customer Services at Cairo International Airport

• Provision of new applications and HW for the Ministry of Civil Aviation to control Buildings

Altitude using object oriented programming to provide map creation & density measurements

• Automation of Customer Service Center at Ministry of Civil Aviation

• Provision of Restaurant Management System (Solution & HW) for Ministry of Civil Aviation.

• Provision of Insurance System for Ministry of Civil Aviation Employees

• Development & Implementation of Content Management System (Electronic Archiving) for:

o Egyptian Holding Company for Airports and Air Navigation

o Ministry of Civil Aviation

• Provision & Implementation of Electronic Content for EgyptAir Portal for EgyptAir Holding

Company

• Implementation of Human Resource Application for EgyptAir for Maintenance & Engineering

Services Company

• Provision & Implementation of E-learning Application for IT Systems Training Lab for the


B. SW Development & Customization:

• Development of Attendance & Payroll System for

Egyptian Holding Company for Airports & Air

Navigation

• Development of Geographical Information System

(GIS) for Ministry of Civil Aviation

• Development of Human Resources Application for

EgyptAir for In-flight Services Company



• Development of Web Site for Cairo International Airport

• Development of Web Site for AVEX 2005 Air Show and Aviation Expo

C. Infrastructure & Télécommunication:

• Design and Installation of Networking Basic Infrastructure for:

o EgyptAir for In-flight Services Company Building at Hurghada Airport

o EgyptAir Hospital for EgyptAir for Medical Services Company

o EgyptAir for Ground Services

o Luxor Airport

o Whole Engine Building & Warehousing Area

of EgyptAir for Maintenance Services

o Admin Building of Terminal 1 at Cairo

International Airport

• Design and Installation of Basic Infrastructure and

IP-Telephony System for National Air Navigation

Services Company

• Provision of Internet Services for:

o Cairo International Airport

o Egyptian Holding Company for Airports & Air Navigation

o Project Management Unit of World Bank

o Egyptian Airports Company (6 locations at the Egyptian Airports and EAC Head Office)

o 5 Stations at the Egyptian Airports (Abou Simbel, El Areesh, Hurghada, Assuot,

Aswan) and Nasr City for EgyptAir for Ground Services Company

o EgyptAir for In-flight Services Company

• Provision of Airports Security Systems for:

o Ministry of Civil Aviation

o Egyptian Airports Company

o Cairo Airport Company

• Provision of a Complete Integrated Security Application (including CCTV) at EgyptAir Hospital

for EgyptAir for Medical Services Company while providing 24/7 Customer Support

• Provision and Installation of Networking Basic Infrastructure (LAN & WAN) at “6th of October”

Airport & linking it to "Al Areesh" & "Imbaba" Airports for National Civil Aviation Training

Organization

• Provision of Infrastructure and Check-in Management System for Hurghada Airport Building

Expansion for Egyptian Airports Company

• Providing Telecom Services (Internet, Data, Voice and Video) at Sharm El Sheikh International

Airport for the Egyptian Airports Company to serve Airport employees, Passengers and

Tenants

• Providing WiFi Services at CAI



• Provision of ICAO compliant ETOD (Electronic Terrain and Obstacle Data) for Ministry of Civil

Aviation

• Renovation of Parking System of Cairo International Airport for Cairo Airport Company

• Development and Installation of Networking Basic Infrastructure (LAN & WAN) linking NCFP, Al

Rashidy Al Mizan Factory & 6th of October Factory for Al Rashidy Al Mizan – NCFP

• Provision of Broadband PTP Connectivity Between Sharm El Sheikh Airport & CCC for SITA

• Provision of Phone Devices working on the TETRA Network for Hurghada, Luxor & Sharm El-

Sheikh Airports for Egyptian Airports Company

• Provision of a Networking Basic Infrastructure & Security Solution including (CCTV) for SSP at

their SSH Branch

• Provision of a Networking Basic

Infrastructure to connect the

Domestic Stations to the Network

of the Main Branch and Provision of

Internet Services for EgyptAir for

Maintenance & Engineering

Services

• Provision, Installation, Testing &

Operation of IT & Telephony

Network for Operations & Crisis

Center for the Ministry of Civil

Aviation

• Provision, Installation, Operation & Maintenance of Information Network & Telecom Devices

for:

o MCIT – Ministry of Higher Education

o MCIT – Central Auditing Organization

o EgyptAir Holding Company – IT Center

• Provision, Installation & Operation of Computer Systems for OCR Scanners for Cairo Airport

Company

• Provision, Installation & Operation of CCTV & IP Telephony System (VoIP) for EgyptAir for

Airlines at Head Office, Nasr City, Cairo Airport TB1

D. Project Management & Consultation:

• Managing Passenger and Baggage Check-in Services (CUTE, BRS & AODB) in:

o Cairo International Airport Terminal Buildings 1&2

o Hurghada, Sharm El Sheikh, Abou Simbel, Luxor, Aswan and Borg El Arab airports

• Managing of Information Technology Center for EgyptAir Holding Company

• Participating in Requirements Analysis and Tendering Process for EgyptAir Call Center



• Design and Development of Systems and Procedures for Customer Service Center in the


• Participating in Development of Satellite Based Air Navigation and Telecommunication System

(NAVISAT)

• Development of IT requirements for New

Terminals at each of Cairo International

Airport (TB3) and Sharm El Sheikh

Airport (TB1)

• Providing consultation for the Egyptian

Operations Research & Decision Making Society

to establish its New Project "Egyptian Civil

Aviation Portal" including Analysis, Design,

Tendering Process as well as the Management

and Marketing of the whole Project which is

funded by the USAID

• Managing the POS Project (Family/SMART

CARD) for Ministry of State for Administrative

Development in 4 Governorates.



E. Operations, Maintenance and Technical Support:

• Maintenance of IT Systems including Infrastructure (LAN & WAN), Common User Terminal

Enabler (CUTE), and Baggage Recognition System (BRS) in:

o Cairo International Airport Terminal

Buildings 1&2

o Hurghada, Sharm El Sheikh, Abou Simbel,

Luxor, Aswan and Borg El Arab airports

o Central Control Center (CCC)

• Maintenance and Technical Support of Computer

Networking IT infrastructure for:

o EgyptAir for In-flight Services

o EgyptAir for Medical Services

• Supply, Development and Operation of Local

Departure Control System (LDCS) in the

Egyptian airports

• Supply and Provision of Technical Support for CUTE

System for International Aviation Bureau and

Egyptian Aviation Services Company

• Providing Hosting & Technical Support for Oracle E-Business Suite (HR Application) for EgyptAir for

Maintenance & Engineering Services Company

• Providing Maintenance & Technical Support for Oracle Content Management System for Ministry of

Civil Aviation

• Providing an equipped Training Hall with CUTE systems and ATP – BTP Printers for Top

Aviation Company

F. Training Services:

• Providing Training for Tiger Operators on using Local Departure Control System (AVIT LDCS)

• Providing Training for EgyptAir for In-flight Services on Management and Maintenance of their

Network Infrastructure

• Provided Training Courses for employees of the Egyptian Holding Company for Airports & Air

Navigation

• Providing Training for Orange Services Company including Lotus Development and

Administration Tracks, Sun Solaris Courses



• Providing Training for Egyptian Armament Authority Computer Center (EAACC) regarding

Application development Courses, Web Sphere Courses, IBM System Z Main Frame courses

and IBM DB2/zOS Courses

• Providing Training for Social, Pension Insurance Organization (SPIO) delivering Object -

Oriented Technology, Application development Courses, IBM BD2/zOS, IBM System Z Main

Frame Courses, Rational Software and Tivoli and System Management Courses

• Providing Training for Civil Status Organization (CSO) as IBM System Z Main Frame, IBM

DB2/zOS Courses and CICS Courses

• Providing Training for Egyptian Universities Enterprise such as Application Development

Courses and Web Sphere Courses

• Providing Training for Novartis Company, Miraco Carrier, YKK Egypt Factory, Intercom

Enterprise, ABB Lummus Global, Schindler Egypt

• Providing Training for Ministry of Civil Aviation (MOCA)

• Providing Training for Cairo Airport Company

• Providing Training for Telecom Egypt regarding Systems Management - ITIL



10. AVIT SERVICE DESK

& REPAIR CENTER

� Operations, Maintenance & Support is one of our

main core business strategic areas.

� Since our Support is a critical services mission,

AVIT has successfully established its Maintenance &

Technical Support service which contributed to

facilitating the call handling procedures while offering

24/7 Customer Support.

� We are fully equipped with all latest needed

tolls, procedures as well as skilled and qualified

staff.

� Our Maintenance & Support Centers now are

located at Luxor, Aswan, Hurghada, Sharm El Sheikh, Alex plus our head office at Cairo.

This means we can deliver our Support to our customers very FAST in any place in Egypt.

� We are expanding to cover almost all the Egyptian cities. Those service centers are

working on shift basis to be online & available 24 x 7. That's why we will offer you a very

aggressive SLA, based on 24 hours response time for Cairo & other remote sites.

� AVIT Repair Center is now available and

connected to the Service Desk for 2nd &

3rd HW services for all equipments installed

at all sites.

� Our First & Second Level Staff are

Certified to insure that all supporting

services will match with the highest

standards.

Our Service Desk can be reached any time

By phone: +20(2) 2 696 0 696

Or

By fax: +20(2) 2 696 0 686

Or

By e-mail: [email protected]



11. AVIT TRAINING CENTER

What is AVIT Training Center about?

AVIT is proud to be one of the well established Training Providers that offers high quality, flexible,

affordable IT Training and Certification to both individuals and organizations. AVIT creates a training

environment that enables managers, end users, and system administrators to become thoroughly

conversant with the company's own real data.

AVIT Training Courses cover the

following areas:

• Basic IT Skills

• Advanced IT Training

• IT Applications Training

• Models Application Training

• Managerial Decision-Making Skills

• Data Analysis Techniques

• Specialized Hi-Tech Training

Whom does AVIT Training Center aim to serve?

AVIT believes that a key business requirement today is the training of IT and communications

beginners and specialists who would help upgrade Egypt’s Infrastructure. AVIT mainly provides its

courses for all Egyptian Airports employees as well as companies under the Aviation sector besides

providing courses for private sector, besides providing courses for private sector companies.

What makes AVIT Training Center unique?

Aiming to further develop and enrich the curriculum provided to our esteemed customers, AVIT has

started to make partnerships with multinational IT companies in order to provide a better Training

Service and updated material that satisfies the growing needs of Aviation & IT Sector.

These companies are:

• CISCO Academy

• IBM

• Oracle

• PROMETRIC

• UNESCO



Courses Description & Certificates Offered:

You can find all necessary information about Courses & Certificates offered by AVIT by downloading

AVIT Training Catalogue from AVIT Web Site www.avit.com.eg/product_training.aspx

Training Facilities:

Location & Classrooms:

Unless stated otherwise, all training courses

are held at our Educational Center located at:

Villa no. 3, Mohie El Din Aboul Ezz St.,

Heliopolis.

The New Educational Center building comply with

the latest technology and equipment to ensure

that all students learn with high quality software

and hardware. Classrooms are designed with a bright and cheerful environment and air conditioned

rooms.

Cafeteria:

The cafeteria provides Trainees with soft drinks and light snacks FREE OF CHARGE during the period

of the course. The cafeteria is open during the working hours on AVIT Educational Center.

Contacts:

As our customers continue to rely on us for their training, support and development needs, we would

be glad to serve you and your business both now and in the years ahead.

For more information about AVIT Training Services, please e-mail to: [email protected]

To register in any of AVIT Training Courses, please call:

+ 20(2) 2 418 4 076 / + 20(2) 2 418 3 977

Or e-mail to: [email protected]

To send your feedback, please e-mail to: [email protected]

Or simply fill our Online Feedback Form on AVIT Web Site www.avit.com.eg/feedback.aspx



12. PARTNERS TO SUCCESS

A. Major Clients

Clients from Ministry of Civil Aviation:

• Ministry of Civil Aviation

• EgyptAir Holding Company

• EgyptAir for Airlines

• EgyptAir for Cargo

• EgyptAir for In-flight Services

• EgyptAir for Ground Services

• EgyptAir for Maintenance & Engineering

• EgyptAir for Medical Services

• EgyptAir IT Center

• Egyptian Holding Company for Airports &

Air Navigation

• Cairo Airport Company

• Egyptian Airports Company

• General Authority for Meteorology

• National Air Navigation Services Company

• N.C.A.T.O

Other Airlines and Services Companies:

• Aero Services Egypt

• Air Memphis

• AMC Airline

• Ann Aviation

• Cairo Aviation

• Dufry

• Egyptian Aviation Services

• Ethiopian Airlines

• Euro Mediterranean Airlines

• International Aviation Bureau

• Link Aero Trading Agency

• Lotus Air

• Luxor Airline

• Petroleum Air Service

• SITA

• S.S Air

• SSP

• Sudan Airways

• Tiger Aviation Services

• Top Aviation



B. Strategic & Business Partners: � AVIT is currently a Partner to the following companies in Hardware, Software,

Networks, Telecom or Training:

� CISCO ACADEMY

� IBM

� INTEL

� MERC/ SYSTEL

� MTS

• Al Azhar University

• Al Rashidy Al Mizan

• Cairo Demographic Center

• Cairo Oil Refining Company

• Central Auditing Organization (CAO)

• EgyNet

• Egyptian Electricity Holding Company

• ENPPI

• Giza Governorate

• Heliopolis Hospital

• IDSC

• Mabarah Hospital

• MCIT

• Ministry of Agriculture

Clients Outside the Aviation Domain:

• Ministry of Education

• Ministry of Health

• Ministry of Investment

• Ministry of State for Administrative

Development

• Ministry of Trade & Industry

• MOA

• National Research Inst. for Astronomy

&Geophysics

• Network Valley

• Orascom

• Radat

• Raya

• World Bank

� ORACLE

� PROMETRIC

� PROXIM WIRELESS

� TELETECH

� UNESCO



13. CONTACTS

Training Center

Address: Villa no. 3, Mohie El Din Aboul Ezz St., Heliopolis, Cairo, Egypt.

Phone: +20(2) 2 418 4 076

Fax: +20(2) 2 418 3 977


Head Office

Address: Egyptian Holding Company for Airports & Air Navigation Building,

Airport Road, Cairo, Egypt.

P.O. Box: 17 Cairo Airport 1

Post Code: 11776

Tel.: + 20(2) 2 696 0 601

Fax: + 20(2) 2 696 0 686


Service Desk

Phone: +20(2) 2 696 0 696

Fax: +20(2) 2 696 0 686


www.avit.com.eg

company profile - april 09 -...

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