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SUTTONS GROUP NEWSLETTER ISSUE 18 AUTUMN 2010

In issue 18...■ “SAFETY AND PEOPLE DEVELOPMENT”

ANDREW PALMER■ SUTTONS USA CUSTOMER WORKSHOP■ TAG A TANK■ SYNGENTA – NEW TANK ARRIVES■ LONG TERM CONTRACT WITH BP■ GROSVENOR CHEMICALS 3 YEAR DEAL■ SUTTON CONTRACT WITH GRACE CONSTRUCTION■ AEROSOL DELIVERY CONTRACT WITH BOC ■ EMPLOYEE NEWS■ NEW APPOINTMENTS ■ NEW TRACTOR UNITS HIT THE ROAD■ EMPLOYEE OF THE MONTH■ COMPETITION

Well, the clocks have gone back and now wehave shorter winter days with poorer weatherconditions and reduced visibility providingfurther safety hazards.

Suttons has made substantial progress inmanaging its safety performance since theThink SAFE initiative was launched four yearsago. But, we can and must do more. We cannever afford to relax our efforts to ensure thesafety of our employees, the general publicand the environment in whichwe operate. Safe operation is the primary objective of the Suttons Group and that requires the activeparticipation of everyone in thebusiness.

As part of the Group’s SafetyProgramme, to re-energise ourculture of valuing safety aboveall, we are holding a nationalsafety seminar on 1st December involving allDirectors, key managers, safety and driverrepresentatives. This seminar will focus onthe key role that everyone has to play in ourplan to continuously improve safety. Thisseminar will provide the springboard for theroll out of safety training across the Group inthe coming year.

Further afield, we are also developing safetyinitiatives in international operationsincluding training of depot and transport

suppliers. These include support for theGroup’s fast growing activities in China,where we are recruiting and training aspecialist to manage safety issues includingdriver training.

As you look through this edition ofNewsfront, you will see that Suttons haswon new business and that we have beenrecruiting people to fill key positions for theGroup’s development. The development and

operation of new business isobviously vital to the Group’sfuture success and we havenow set ourselves challengingtargets to increase the Group’srevenues by at least 50% by2015.

The critical element that willunderpin achievement of ourgrowth targets is theperformance of people. That’s

why this year we have run threemanagement development programmes. Inaddition we are running supervisorymanagement programmes in Widnes andAntwerp in early 2011.

Finally, as I write this there are 40 shoppingdays to Christmas! So I would like to takethis early opportunity to thank everyone fortheir contribution to the business over thelast year and wish you a very happy holidayat Christmas and New Year.

Successful Suttons customer workshopAs part of Suttons’ ongoing commitment to providingthe highest levels of customer service, Suttons USAhave held a customer training and awarenessworkshop. Operational and Purchasing teams from ChevronPhillips, Mitsui, Huntsman, and Ineos joined Suttons atour depot at CBSL in Houston. Activities included a hands-on presentation on theworking parts of an ISOtank, followed by an interactivedepot tour where customers were able to feel, touchand look inside a Suttons tank.Ashley MacDonald from Mitsui Houston said “TheSuttons Tank Workshop was a great opportunity tolearn more about shipping ISOtank Containers. I gaineda more in-depth understanding of how ISOtanksoperate and how each technical component affects my shipments. This workshop helped me betterunderstand my product/business, how to handle tankissues and every day operating procedures of loading,maintenance, and other importing/exporting activities.”Suttons will be holding similar workshops at all of ourglobal depots during 2010/11.

SUTTONS GROUP NEWSLETTER ISSUE 18 AUTUMN 2010

Mick Derbyshire, Suttons Technical Manager; Lynne Hughes, SuttonsInternational UK Sales Manager and Richard Stewart, Lead Operatorat Suttons for Syngenta, welcome the first of three brand new tanksbuilt for a Suttons SYNGENTA contract in China.

Suttons has been contracted to transport the chemical CTF from

Mexichem’s manufacturing plant in Rocksavage to Huddersfield.

The project, largely driven by Suttons’ Mick Derbyshire and JonathanWebster, Global Buyer at Syngenta, has been in development since2008. The fleet of three tanks will be available for use from November2010.

Tag a Tank – wetrack a SuttonsISOtank around the world!SUTU 2641982 is one of 400 new ISOtanks beingproduced for Suttons this year at the Nantong NTTank Container production facility in East China. Butthis is no ordinary ISOtank…. To the envy of its 399siblings this tank has been selected to be the starof our new feature ‘Tag a Tank’, giving Newsfrontreaders a fascinating insight into a year in the life ofa Suttons ISOtank.

Rolling off the production line in August, the firstport of call for this tank was the Jurong ChemicalFactory located in East China’s Jiangsu Province.Jurong is a major producer of Polyol, which is oneof the key components of polyurethane foam, foundin furniture and car seats amongst other things.

The fully loaded tank was then taken to Shanghaiport for loading on board a ship bound for Busan,Korea. This is a short voyage of just under 2 days.

Once the Polyol was unloaded from our “StarISOtank”, it was cleaned and readied for its nextload. At the time of writing SUTU 2641982 isstanding by for new cargo to be exported fromKorea. It’s next journey could be anywhere in theworld. Newsfront readers will be the first to knowwhat it’s carrying, and where it’s headed!

SUTU 2641982 rolling off the production line in China and into its first job in Korea

New SYNGENTA contract – first new tank arrives…

CONTRACT NEWS

Suttons has signed a long term contract with BP Saltend. The deal sees Suttonsdistributing bulk hazardous chemicals in the UK and Ireland from BP’s Hull site.

Andrew Palmer, Suttons Group Managing Director said: “We are delighted BP choseto award this business to Suttons.

We have learnt a lot about proactive safety management from BP. We have takenthe best of this and merged it with our own processes to create a strong safetyculture across our global business.”

Nigel Gilhooley, Commercial Manager at Suttons, said: “Suttons Think Safe

campaign is a good example of our focus on continuous improvement, targetingleading indicators such as near miss reporting to raise standards and removepotential risks.

“This safety focus is embedded in everything we do and the work that we carry outfor BP Saltend.”

Jonathan Garlick, Logistics Manager at BP Saltend, said: “We’ve worked withSuttons for many years and throughout, the company has provided exceptionallevels of safety performance and first-class customer service.”

Suttons celebrates long term contract with BP

SUTTONS GROUP NEWSLETTER ISSUE 18 AUTUMN 2010

Suttons have been awarded a contract with Grace Construction, a worldwide leader in the construction productsindustry. The agreement will see Suttons distributing bulk liquids through its tanker division and storing packedconsignments through its distribution and warehousing division.

Suttons will provide contract tankers and flexible support for Grace Construction’s national fleet network.

Suttons Group Managing Director Andrew Palmer said “Our presence in the UK road tanker, global Iso-container,and storage and warehousing markets provided a unique chance for Grace to appoint Suttons as its lead logisticsprovider.”

Suttons Celebrates contract win with Grace Construction

Suttons has signed a three year deal withYorkshire based Grosvenor Chemicals todistribute chemicals all over the UK fromGrosvenor’s manufacturing plant inHuddersfield.

Andy Shelbourne Grosvenor Chemical’s SiteDirector added “Grosvenor selected Suttons asits preferred haulier due to its recognition as aleading operator in the transport of bulk liquids,with the highest regard for safety.”

Suttons is providing dedicated tankers inGrosvenor Chemicals livery, modified to thecustomer’s specification.

GrosvenorChemicalsawards Suttons deal

Suttons have signed a contract with BOC to deliver aerosol propellants in the UK. Suttons will utilise its depotnetwork to provide a safe, efficient and cost effective service to BOC. This win for Suttons is in addition tothe existing relationship with BOC which includes pentanes and carbon dioxide distribution.

“Suttons have been selected by BOC on the basis of capability and value” says Ian Jackson, BOC UK TransportManager. “Throughout the selection process, BOC were focused on identifying a logistics partner for thefuture, one who could build on the existing high SHEQ and service standards but also assist in meeting BOC’sstrategic distribution objectives.”

The photo below shows a tank from the BOC pentanes fleet.

CONTRACT NEWS

Suttons wins aerosol deliverycontract with BOC

&Suttons welcomes Graeme Rooneywho has been appointed as SuttonsRegional Director for Asia andMiddle East.

Graeme’s appointment is key to theGroups plan for growth across Asiaand the Middle East. Graeme will bebased in Singapore where he will beresponsible for managing Suttonsteams across Asia and the MiddleEast.

Graeme has extensive seniormanagement experience in logistics,most recently as Chief Executive ofTDG’s chemicals business.

Andrew Palmer, Group ManagingDirector of Suttons, said: “Graeme joins Suttons at an exciting stage inthe Group’s development. Asia and the Middle East are key developmentmarkets for Suttons and Graeme will be instrumental in building on thesuccess already achieved in these areas”.

UK Road TankersTony Leighton has been appointed asManaging Director of Suttons UK RoadTanker Division.

Tony joins the Company from Hoyer UK,where he spent 15 years leading their foodand petroleum sector operations. Hisappointment follows Suttons £7 millioninvestment in its UK road tanker fleet tosupport existing contracts and new businessincluding Grace Construction, GrosvenorChemicals and BOC.

Suttons Managing Director Andrew Palmersaid, “Tony’s appointment is key for us as hestrengthens and completes our senior managementteam. Tony’s experience will support ourcommitment to continuous improvement of existingUK based activities and to our planned developmentof new business”.

Group QSHEDepartmentLynsey Duncan has recentlybeen promoted to the role ofSuttons Group QSHE Advisor.Lynsey will focus on continuallyimproving the Group’s BusinessSystems and Health and Safetyprocedures.

Lynsey reports to Andrew BairdSuttons Group QSHE Director.

Also Joining Suttons and reporting into Lynsey Duncanis Joanne Dexter, in the role of Group QSHEadministrator.

Fellowship status for SueCongratulations to Suttons HR Officer Sue O’Grady who hasachieved Fellowship status with the Chartered Institute ofPersonal Development (CIPD). The accreditation of CharteredFellow demonstrates the expertise to lead the key areas ofHR.

Commenting on her achievement Sue O’Grady said “I amproud to have achieved Chartered Fellow of the CIPD. I would like to thank Michael Cundy and the seniormanagement team for their support during my studies.”

Suttons HR Director Michael Cundy said “Well done to Sue for achieving this veryimportant recognition. Sue’s achievements reaffirm Suttons’ commitment tosupporting continuous development for our people.”

Trevor Elston, who isa Scheduler based atBritish Sugar inWissington,celebrated 25 years ofservice on the BritishSugar contract. Trevorwas presented with apainting ofHunstanton by DavidPepper, OperationsManager.

SUTTONS GROUP NEWSLETTER ISSUE 18 AUTUMN 2010

ITAftab Bhatti has beenappointed as InfrastructureManager within the Group ITFunction and joined thecompany in July.

Aftab brings a wealth ofexperience to Suttons Groupthrough working in the ITindustry in a variety of operational environmentsincluding Strathclyde Fire and Rescue, Abbey National,GE Capital and Virgin Atlantic. Aftab will report toRobert Sutton, Group IT Director.

Employee News

Middle East and Asia Trevor Elston’s 25 years of service

Trevor Bell has beenappointed as TransportSupervisor South,managing drivers at theWissington and Cantleydepots. Trevor joinsSuttons Group aftercompleting 24 yearsservice in the ArmedForces, his last role beingDefence LogisticsTransport Managerresponsible for a fleet of 80 vehicles.

Also appointed to the British Sugar contractis David Pepper as Operations Manager. Davidhas responsibility for the scheduling function,maintaining high standards of customerservice and driving forward efficiencyimprovement.

British Sugar

Congratulations to Wayne White for completing his MBA at AshcroftInternational Business School.

Wayne is Transport Supervisor at Suttons Petroleum Depot in Grays.Wayne said of his achievement “It would have been extremely difficultto have achieved this MBA qualification without the support of SuttonsGroup, my family and work colleagues.”

Mick Derbyshire, Suttons TechnicalManager is presented with a bottle ofchampagne by John Sutton, Managing Director of Suttons International tocelebrate 30 years of service with the company.

Mick started work for Suttons in 1980 as an apprentice, working on the shopfloor in a variety of different roles. After completing his apprenticeship Mickwas promoted to the position of Charge Hand and then to Foreman.

In 2002 Mick became Suttons Technical Manager, the position he still holdstoday. Mick oversees all technical requirements, developments and projectsfor the International business.

New Appointments

Wayne WhiteCompletes his MBA

30 years atSuttons for MickDerbyshire

Competition winnerWell done to Alan Burgess, Sutton and Son Divisional Finance Manager, for finding all10 Suttons key business centres in the last edition of Newsfront. Alan receives £25 inMarks and Spencer vouchers.

JuneJune’s employee ofthe months is IanGraham, LGV Driverbased at Gretna.Ian was driving afully laden HGV northbound on the M6,when he wasinadvertently involved in a police high speedpursuit of a stolen vehicle.As the stolen vehicle overtook Ian, the Policedeployed a stinger device into Ian’s path, theSuttons vehicle tyres were instantly deflated.Using his experience and training, Ian wasable to control the vehicle and gently ease itoff the carriageway onto the hard shoulder. The offenders were subsequently arrestedand Ian has been commended by theLancashire constabulary for his skill andquick thinking.

AugustThe Employee of theMonth award forAugust goes to DaveSmith, TransportManager based atThornaby.Dave has beencommended by GaryThurlow, Logistics Manager at EPC Groupe forall the hard work and the changes put inplace by Dave and his team.Dave and his team were tasked by EPC toprovide a solution for a very complicatedissue whilst maintaining and servicing all ofEPC’s requirements.Gary Thurlow stated that this was anexcellent piece of work by Dave that trulydemonstrates Suttons skill set and value toEPC Groupe.

SUTTONS GROUP NEWSLETTER ISSUE 18 AUTUMN 2010

COMPETITION

New tractor units hit the roadYou may remember in the last edition of Newsfront we announced Suttons massive investment of over £7million in new tractor units. The first of these new vehicles are now on the road and working hard withinSuttons UK Road Tanker business. Pictured here is one of the brand new Volvo FM’s. The tractor unit producesover 450 horsepower and is fitted with all of Suttons latest safety features such as electronic stability controland a frensel lens which allows the driver improved vision around the nearside of the cab. The new vehicleswill play an active role in supporting Suttons activities in the bulk food, chemical, fuel and gas sectors.

Employee ofthe month

Flying in!Andrew Palmer, Suttons Group MD, hitched a lift to the Goodwood Revival in September in thisvintage Miles Messenger aircraft. But can you guess the year and country in which it wasbuilt? (the aircraft-not Andrew!) Each correct entry will be placed in a hat and the winnerdrawn at random. The lucky winner will receive £25 worth of Marks & Spencer vouchers.Good Luck!