Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Public Safety (PS) Broadband, Verizon’s PS Commitment and Comprehensive LTE Interoperability

Col. Ken Morckel (Ret.)

VP Public Safety Services, The Digital Decision, LLC

Robert LeGrande, II

Founder, The Digital Decision, LLC

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Serving those who serve

3

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Our solutions and support for our customers and partners run on the nation’s #1 network.

4

4G LTE is our foundation.

This does not show exact coverage. Wireless service is subject to network and transmission limitations, particularly near boundaries and in remote areas. Customer’s device, weather, topography and other environmental considerations affect service, which may vary significantly in buildings. Most recent 4G LTE coverage may be available at verizonwireless.com

Verizon LTE Advanced cities

4G LTE coverage area

4G LTE coverage not available

We cover

323 millionpeople

More than

98% of the U.S.population

Over

2.57 millionsquare miles

or about 450,000 square miles more coverage than the nearest competitor1

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Verizon 5G mmWave Spectrum Positions

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Third Party Ratings

Streaming Quality

86.95 79.32 76.5762.61

0

50

100

Verizon AT&T T-Mobile Sprint

Avg. Time in HD %

2.383.34

2.42 2.87

0

2

4

Verizon AT&T T-Mobile Sprint

Avg. Time Rebuffering %

99.55

97.8599.02

96.96

95

100

Verizon AT&T T-Mobile Sprint

Avg. Success Rate %

4.52 4.55 4.95 5.84

0

5

10

Verizon AT&T T-Mobile Sprint

Avg. Start Time Sec.

J.D. PowerOverall Network Quality Volume-over-Volume Trends

Prob

lem

s Per

100

0

5

10

15

20

2013V1

2013 V2 2014V1

2014 V2 2015V1

2015 V2 2016V1

2016 V2 2017V1

2017 V2 2018V1

2018V2

Verizon WirelessCarrier A Carrier B Carrier CNational Average

125

100

75

50

25

0

Rolli

ng C

ount

of M

arke

tsW

on o

r Tie

d

Markets with Share of Overall AwardOut of 125 Possible Markets

AT&T Sprint T-Mobile Verizon

We run to a crisis, not away.

1 “Hurricane Harvey by the numbers,” Verizon internal research, November 2017. http://www.verizon.com/about/sites/default/files/HarveyFInal11117.pdf

We’ve earned the trust of our public safety partners by providing mission-critical responses to help agencies deliver when it matters most.

Verizon is a true partner. We can help you maintain and restore vital services and protect lives with our proven platforms, solutions and connectivity.

98% During Hurricane Harvey, 98 percent of our network remained operational.1

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97% During Hurricane Florence, 97 percent of our network remained operational at our lowest service level. Restored to 99% within 48 hours.

https://www.verizon.com/about/news/hurricane-florence-network-updates

During a crisis, we deploy devices and network assets to first responders not just because it’s the right thing to do, but because it’s our responsibility to keep people connected. We fulfill our duty, so you can fulfill yours.

24/7 Hotline

Pro Bono

#1 Network

Verizon Crisis Response Team

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Putting first responders first

We offer two plans to make sure the public safety community stays connected:

• One plan gives first responders priority data access without any speed caps at any time.

• A second plan gives agencies who support first responders full access, with no speed cap on a line, unless it uses more than 25GB per month for three consecutive months.

Additionally, Verizon will lift all speed caps affecting any first responders or public safety customers during times of emergency.

9Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Dedicated Public Safety Core

No Additional Charge

10

Public Safety Product Plan

Developer ProgramApp Store

Critical Communications

Applications

Mobile Connectivity Trailer

Public Safety PTT

Enabled Preemption& Priority

No Additional Charge

Priority & PreemptionPrivate Core

We deliver the public safety promise

Available Today Coming Soon

Deployables

1 “Hurricane Harvey by the numbers,” Verizon internal research, November 2017. http://www.verizon.com/about/sites/default/files/HarveyFInal11117.pdf 11

Public Safety Comprehensive LTE Interoperability

"AT&T and Verizon competing vigorously in the market for public safety customers, I think, only helps first responders get exactly what they need at the best possible price.“

David Redl, Assistant Secretary National Telecommunications and Information Administration (NTIA)

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Commonwealth of Massachusetts Procurement Interoperability Requirement

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

State of California Interoperability Procurement Requirement 19.2.1.1 APPLICATION INTEROPERABILITY (M)

The Contractor shall ensure that applications it develops for PSEs will be interoperable with all carriers or other systems. The Contractor’s network shall not impede interoperability of any application between carriers and third party system/service providers. Applications that are part of this Contract shall be standards-based and promote interoperability. The Contractor shall not include applications that require access to core portions of the Contractor’s network that are not accessible by all carriers in order to ensure an open standards-based approach to facilitate interoperability between jurisdictions and disciplines at all levels of government.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

State of Colorado FCC Interoperability Filing 7/2018

The State of Colorado submitted a FCC filing in support of Comprehensive LTE Interoperability and were pressured to file a letter withdrawing their request

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Commercial Carrier Support State of Colorado’s FCC Interoperability Filing 7/2018

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

The Boulder Regional Emergency Telephone Service Authority FCC Interoperability Reconsideration Filing 11/21/2018

“[AT&T’s] commitment has been FirstNet to-

FirstNet [interoperability] and FirstNet-to-

LMR.”Christopher Sambar, Senior Vice President, FirstNet, AT&T Business Solutions

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

State of Mississippi Support for The Boulder Regional Emergency Telephone Service Authority

FCC Interoperability Reconsideration Filing 12/6/2018

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

1. Interoperability2. Coverage 3. Capacity4. PS Grade 5. Priority and Preemption6. Control 7. Application Ecosystem8. PS Core9. Cost10. Deployables11. Security

How should Federal, State and Local Agencies make Their PS Broadband Network Provider Decision?

Objectively…

Thank you.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.