COMPREHENSIVE WORKFORCE DEVELOPMENT PLAN

1

2018 – 2020

OUR MISSIONTech Collective is Rhode Island’s premier tech hub where people, programs and ideas connect to shape the future of our state’s tech industry and workforce. Our mission is to facilitate the growth of innovation and economic development in a socially responsible way.

Workforce IncumbentWorkforce EntrantCareer Engagement and Exploration

Early career technology workersand new entrepreneurs

TECH COLLECTIVE’S VISION establishes a continuous pool of qualified talent, grows the RI economy and allows business leaders to adapt to changing conditions.

Experienced technology workers, executives and business leaders

Students, apprenticesand interns

RI general occupation growth average:

Average RI Wage in tech industry

$50,700Computer and Mathematical occupational group is projected to

be RI’s fastest growing occupational group between at a rate of:

16.1%

INDUSTRY INFO AND DATA

Average U.S. Wage in tech industry

$82,700

# Individuals employed in tech

20,189Tech businesses

2,496Estimated direct contribution of the tech sector to the RI economy:

5.4%

Data on tech industry in RI: FYI-COMPTIA Cyberstates 2017

opportunity

7.1%

INDUSTRY BACKGROUNDIT Industry and workforce includes 2 sectors- core and utility

CORE

UTILITY Companies whose services are in other industries, but who depend heavily on technology and IT professionals- i.e. financial services, insurance, healthcare, education, corporate headquarters

Companies whose services are in information technology- i.e. IT services, software, network communications, hardware manufacturing

< / >

Areas of focus:

Network Systems Information Support & Services

Programming & Software Development

Interactive Media

Design, installation and management of network

systems, network analysis, planning and implementation

Implementation, support and management of computer

systems and software

Knowledge of computer operating systems and

program languages to design, deploy and maintain computer

systems and software

Design of multimedia and website products and

services

(Above information from - “Why IT Works-Skills Gap Study”, Tech Collective 2013)

tech-collective.org

HIGHLIGHTS OF OUR HISTORYMid-

nineties 1999 2001 2004 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Rebranding and Renewal

Founded as RI Software Association

Shifted to RI Technology

Council GRRL Tech

launched

Rebranded to Tech

Collective Women in Tech event

series & committee launched

STEM in the Middle

launched

Launched IT on

Demand

DLT Funds P-TECH

Tech Laureates

Night

Net Tech 2.0 event series & committee

launched

The College Connection Internship

Best Practice Program

Knowledge Share Event

Series

IT Managers Roundtable event series & committee

launched

Industry Employer Workshop

Tech 10 Awards

Launched

HR Professional Development

Forums

Tech Meetup SocialRI Bio

Awards

Software event series & committee

launched

Diversity & Inclusion initiative started

Enter ITRI

Report

Incumbent worker training

Job seeker workshop

series

NIST Cybersecurity

FrameworkBoot camp

TC moves to Rising Sun Mills

WIT Mentor

Program launched

Successful completion

of final industry

partnership grant

TC partners

with Rhode Island

Monthly for Tech10 Awards

Legal Series

Launched

*1st of it’s kind*

RI_WORKS_IT Boot

Camp

first Fellowship Program for IT &

bioscience

Ready to Work Grant received and

launched

Hour of Code taken on as youth

programGRRL Tech

serves a record of 550 girls

RI’S RETURN ON INVESTMENTSkills Gap Studies/Reports

2007: Conducted state’s first IT Skills Gap Study and published the report in 20082008: Conducted state’s first Bioscience Skills Gap Study and published the report in 20092013: Published updates to both the IT and Bioscience Skills Gap Studies/Reports

Grants

2002-2005: USDOL H-1B Technical Skills Training Grant for IT industry

2004-2008: USDOL H-1B Technical Skills Training Grant for Biotechnology industry (was service provider/sub- contractor for WPGRI)

2006-2016: Industry Partnership Grant for IT – funded by GWBRI (included Skills Gap studies/reports in 2007/2013 and Fellowship Program in 2011-2013)

2007-2016: Industry Partnership Grant for Bioscience- funded by GWBRI (included Skills Gap studies/reports in 2008/2013 and Fellowship Program in 2011-2013)

2008-2011: Industry Skills Development Initiative (ISDI) for IT- funded by WPGRI

2009-2011: Industry Skills Development Initiative (ISDI) for Bioscience- funded by WPGRI

2013-2014: Innovative Partnership Grant- 1st session of IT On Demand- funded by GWBRI

2013-2015: National Emergency Grant (NEG)- 2nd session of IT On Demand for mid-level IT job seekers- funded by WFS P/C

2014: Jobs Initiative Grant- Fellowship Program for IT and Bio- funded by GWBRI

2015-2017: USDOL “Ready To Work” Grant/TechForce RI for long term unemployed (was service provider/sub-contractor for WFS P/C-)

2015: Real Jobs RI Planning Grant for IT- funded by RIDLT

2016-2018: Real Jobs RI Implementation Grant for IT- designated as the state’s “technology hub”- funded by RIDLT

tech-collective.orgtech-collective.org

• Over 5,000 underserved urban youth exposed to STEM

between 2008-2017

• Over 100 companies took advantage of professional and technical development programming from 2013-2017

• Over 300 individuals have been placed in technology jobs between 2013-2017

• Over 500 women in technology have received mentoring and training between 2008 - 2017

INDUSTRY INPUT DRIVES OUR INITIATIVESIndustry Advisory Council prioritized needs and pain points

Needs Assessment Validate Refine Act

Initiatives – Steering Committee Driven

Product piloting

RI Premier Tech Hub – DLT funded

tech-collective.org

INDUSTRY INPUT DRIVES OUR VISIONACE Academy

CAI Managed IT Dorcas International

InstituteInfosys Ocean State Job Lot RI Foundation

Active Data SolutionsCare New England Envision Technologies Johnson & Johnson OSHEAN

Roger Williams University

AIPSOCarousel Industries Fidelity Investments

Johnson & Wales University

Pell Center - Cyber Leadership

Salve Regina

Amica InsuranceCCRI FM Global Kettle Consulting Group Providence College Secure Future Tech

Bank of AmericaCitizens Bank

Gilbane Building Company

Lifespan PVD Geeks Times Sq. Academy

BC&BS of Rhode IslandComputer Associates Gurnet Consulting MedMates RI Air National Guard Trilix

Brave River SolutionsCenter for South Eastern

AsiansHasbro Millennium Consulting RI College

United Natural Foods Inc

Bridge Technical Talent CVS Health Corp The Mullings Group Naval War CollegeRI Joint Committee on

Legisl. Svces.URI - Strategic

Initiatives

Brown University CyberScout LLC Highlander Institute NEIT RI State Police - JSTF Vertikal6

Bryant University Datarista IGT NetCenergy RISDWashington Trust

INDUSTRY INPUT DRIVES OUR PROGRAMMINGEnhance Tech Collective’s membership value proposition by assessing engagement with and demand for new programming

Membership development starts Q1’18 with diverse engagement. Initial monthly events will include:• Knowledge sharing - Tech speakers and panels will share successes, challenges and lessons learned related to current technology

trends (e.g. Operational Excellence, Risk Management/Cybersecurity, Container Management and CIO Forum)• Learn by doing – Instructional, hands-on workshops and training to promote new skill development/enhancement (e.g. how to

assess or configure new tools for a new website)• Human resource development – Timely conversations promoting developing RI’s Tech Talent Pipeline (e.g. How to build meaningful

professional relationships)

New programming pilots: Host monthly /bimonthly professional development events for members (e.g. Leadership Challenge Workshop with Tim Hebert) Increase cybersecurity awareness and provide actionable examples for assessing institutional readiness Changes to this approach will continue to mature over the 3 years to meet the changing needs of the marketplace and requests of

employers Topics will broaden as membership grows, new partnerships are formed and market needs develop

tech-collective.org

Check

Plan Do

Act

Program Development

Process

AGILE PROGRAM DEVELOPMENT PROCESSHelps us adapt to industry changes and employer demand

tech-collective.org

MAJOR AREAS OF PROGRAMMING

TECHNOLOGYINNOVATION

Cybersecurity/Risk Management, IOT, CIO

Forum

ESSENTIALSKILLS TRAINING

Curriculum Development, Training

WOMEN IN TECHNOLOGY

Mentor Program, Training, Events

OTHER INDUSTRY

PROGRAMMINGDiversity & Inclusion, Tech10 Awards, Skills Gap Analysis, Leadership Training, Industry

Responsive Future Opportunities

K-12 STEAM

P-TECH, Youth STEAM events, RI STEAM Center - Standards

Review

TECHNOLOGY INNOVATION Risk Management

Roundtable Discussions & Panels: Best Practices for Risk Management, Information Assurance, Risk Management Career Chain

Cybersecurity Steering Committee - will guide the development of programming to help organizations take the critical next steps in risk management cybersecurity

adoption and implementation. The Steering Committee will work with TC to develop its 2018 Risk Management Plan. For example, this group will assist us with prioritizing events; curating training programs; and the marketing and pricing of these programs. The initial Steering Committee is made up of individuals from the following companies :

RI Air National Guard, Cybersecurity Pell Center, FM Global, OSHEAN, Carousel and Washington Trust Awareness Workshops - TC and RI College will partner with the RI Chamber of Commerce to produce 3 two hour workshops around the state in Q1’18 :

How to Best Prepare Your Small to Medium Sized Business for a Cybersecurity Attack & What To Do If Your Business Has Been Attacked Trainings

One Day Cybersecurity Trainings: Cybersecurity 101: What You Need to Know - provides key insights for small to medium sized companies on how to gather requirements, design, build, operate and maintain a cybersecurity program.

Five Day Cybersecurity Bootcamp

Youth Opportunities in Cybersecurity

• Operational Excellence – Roundtable Discussions & Panels

• Information Technology Infrastructure Library (ITIL) Service Management• Internet of Things (IOT)• CIO Forum – Digital Transformation

tech-collective.org

• Gartner, Inc., a leading research and advisory company, published findings from their 2017 CEO and Senior Business Executive Survey, which asked, "Which leadership mindset or behavior most needs to change to enable digital progress in your enterprise?“ Analysis of the responses yielded three major clusters around open-mindedness, entrepreneurial behavior and a collection of behaviors needed for digital business execution that CEOs expect. Behaviors that were identified include:• Understanding differences in how people prefer to make decisions, communicate and deal with conflict. • Participating on and/or leading teams that are built on trust, purpose, engagement, commitment, collaboration — and enjoyment.• Leveraging agile and flexible relationships and collaborative work patterns. • Courage, communication and credibility

• Tech Collective, in partnership with the Office of Strategic Initiatives (OSI) at URI, will offer training and programming to address the needs above in addition to the needs, such as DISC assessment and problem solving, of our employer partners and the workforce. OSI will deliver a customized training program to an initial cohort. This first cohort will function as a pilot and will be fully evaluated using different methods to ensure the best outcomes.

• An Advisory Council of Industry partners will be formed to provide continuous feedback and assist in shaping the program.

tech-collective.org

ESSENTIAL SKILLS TRAININGDemand driven & employer led: the top pain point we hear from employers is that employees are lacking essential soft skills.

Sales Training and Business Development

Leadership Challenge, led by Tim HebertTo be held February 1-2, 2018. Two day professional development seminar that teaches attendees the five fundamental practices common to extraordinary leadership achievements. Attendees will leave equipped with a framework they can leverage to become more effective leaders.

Industry Led Advisory Committee: The WIT Initiative is run by an Advisory Committee who meets monthly, comprised of industry and community leaders.

Members include: Carousel Industries, Trilix, BEO Studios, NASA, RI Quality Institute, FM Global, AIPSO, Millennium Consulting & Amica Insurance

Educational Workshops: TC hosts 2-3 per year with topic feedback directly from the Advisory Committee and mentor program participants.

Q1’18 workshop: Beyond Networking: How to Build Meaningful Professional RelationshipsBeyond Q1’18 workshops: overcoming workplace and career roadblocks, mindfulness at work

Leadership Training: TC will run an Advancing Workplace Excellence Leadership Training, created specifically for women in the technology field.

Women in Tech Meetups: The Advisory Committee and extended group will have 1-2 women in tech meetups per year at a restaurant/bar. This is a networking and sharing opportunity for women in the technology industry to come together and find common support

Mentor Program: Starting in 2018, TC will run the WIT Mentor Program twice a year: February – May & October – January (the program was previously run only once per year). The Mentor Program’s mission is to connect women to create a mutually beneficial professional relationship geared toward professional and leadership development. Since the inception of the program in 2012, it has served over 110 women. We hope to expand the reach of the program by offering it twice per year. The goal for each cohort is 16-24 individuals, creating between 8-12 mentor/mentee pairs per cohort. Both mentees and mentors receive required formal training prior to entering into the mentoring partnership. They also participate in start and end of program surveys. The surveys provide participants the opportunity to benchmark progress, uncover problems and recommend improvements or adjustments to the program design.

tech-collective.org

WOMEN IN TECHNOLOGYThe Women in Technology (WIT) initiative aims to inspire and collaborate with women in the technology field through education, mentorship, networking and common support activities. With the direction of the WIT Advisory Committee, the group is able to focus in on relevant opportunities for growth that result in business solutions, professional advancement and personal growth.

P-TECH is designed to accelerate students through high school and college so they can be trained and ready for employment in the high tech sector. Students earn a high school diploma, an industry- recognized associate degree in Computer Science and gain relevant work experience in a growing field.

tech-collective.org

K-12 STEAM & P-TECHTech Collective is the industry representative to the Providence P-TECH computer science program. As the P-TECH industry representative, Tech Collective staff and members have the opportunity to guide the development of soft skills training and industry focused curriculum within the high school. Additionally, Tech Collective has a seat at the table with CCRI in developing the scope and sequence of college classes for P-TECH students as they work toward their associate degree.

Working in conjunction with the P-TECH liaison – provide a continual stream of mentors and speakers from Tech Collective members and partners, while offering a physical presence at events and administrative support.

Provide networking events, continuing education and be a strategic alliance partner to P-TECH graduates.

Tech Collective will host and manage the P-TECH statewide website.

Working with RI STEAM Center to review educational standards

•Establish new partnerships to curate and enhance curricular offerings for entry level and incumbent workers (e.g. MedMates, PPL, RIDE)

•Meetings and workshops for C suite executives (e.g. Birds of a Feather)

•Meetups (PVD Geeks, Makers Fair)

•Diversity & Inclusion - build upon the momentum from our September 2017 Unconscious Bias in the Workplace event

•Proprietary research • Skills gap analysis• Longitudinal research for learning outcomes and career success

•Working with Highlander Institute and others, develop and test new talent delivery methods (e.g. blended learning)

•Establish staff professional development goals, align training with strategic initiatives

•Annual Technology Fair, TechCon – RI Tech Conference to showcase hardware, software and service provider solutions to the local community.

•Networking Events

tech-collective.org

OTHER INDUSTRY PROGRAMMING

Continue to work with Rhode Island Monthly to spotlight various technology partners in the state. As Rhode Island’s tech industry continues to grow economically and culturally, Rhode Island Monthly is shining the spotlight on our Tech10 recipients for all Rhode Islanders to see.

Established in 2011, Tech10 is the opportunity for Rhode Island’s business and technology community to nominate its exceptional champions: employees, colleagues, clients, and partners. All are fostering Rhode Island’s technology innovation, passion, andsuccess.

tech-collective.org

TECH 10 AWARDS

Honorees are awarded in the following categories:

• Entrepreneurship / Startups• Techies to Watch Tech Leadership• Intrapreneurs• Community Partner• Youth Engagement• Tech Educator• Workforce Development Champion• Women in Tech• Company Innovation

Improve the physical Tech Hub (event space/training room) so that we may continue to provide a space to hold local networking, training, educational events and membership activities. A place for job seekers, employers and incumbent workers to connect, convene and grow.

tech-collective.org

THE HUB: EVENT & COLLABORATION SPACE

THANK YOU!

Contact:188 Valley Street

Providence, RI 02909

401-521-7805

info@tech-collective.org

www.tech-collective.org

tech-collective.org

tech-collective.org