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Copyright © 2015, Oracle and/or its afliates. All rights reserved. |

Oracle "OA "#ite andOracle "ervice $#s%ith Oracle &nterprise

Manager 12c'reg (aertling, "enior )irector*+&leven

i-ay ol#ri, rincipal "OA echnologist

'& Corporate

Anil "aa, ead , &$ and M Operations' 3 &

n-oo ee, rincipal rod#ct Manager

Oracle Oracle Con4dential 7estricted

Note: slide in#se thi

Tip! 7e

8o9.Copyright © 2015, Oracle and/or its afliates. All rights reserved. |

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"a!e (ar8or "tateent he !ollo%ing is intended to o#tline o#r general prod#ct direintended !or in!oration p#rposes only, and ay not 8e incointo any contract. 6t is not a coitent to deliver any ator !#nctionality, and sho#ld not 8e relied #pon in aing p#rdecisions. he developent, release, and tiing o! any !eat

!#nctionality descri8ed !or Oracle:s prod#cts reains at the discretion o! Oracle.

Note: slide into #se "slides.

Tip! 7e8o9.

Oracle Con4dential 7estricted

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rogra Agenda

6ntrod#ction

anel )isc#ssion *+&leven

anel )isc#ssion '&

anel )isc#ssion ' 3 &

"ession 6n!o /

8/17/2019 Con9751 Soa Panel Oow-2015

5/51Copyright © 2015, Oracle and/or its afliates. All rights reserved. |

EM SOA Cloud Managemen

Greg HaertlingChie! Architect, &nterprise Architect#re

*+&levenOcto8er 2>, 2015


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Our Beginnings - 1927

7-Eleven started as an ice house in 1927

Oak Cliff, Texas…

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+ 55, stores

7-Eleven Worldwide

1! countries

O"en a store ever#

7-Eleven, In

8,400 Stores

U.S. & Canada

+ 80% Franchise

3,100 Fuel Stores

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EnterpriseServices Layer

Store

MarketingCustomer

Highly mobile, unique in

their expectations,

alays searching !or the

best value, able toin!luence large number

o! people quickly via

social me"ia an" expect

a consistent experience

in every location

Stor

Cana"

ava

categocustom

%ersonalion custom

purchaspro"uct o

eather, pan" gami!i

Drivers to a Digital Experience

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'()

*eb

'()

Store

'+ 'S- S'(

Cu

'() 'S-

Oracle Managed Cloud

Data Center

7-Eleven Data Center )etMemberata

(""Member #p"ateMember

)etMember'!!ersLite

.esolve+ransaction

)etMemberStore%ostMarket-asket

)etStoreCon!ig

ESL H!rid "loud #rc$itecture

Enter"rise %ana&er

Enter"rise %ana&er

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*+&leven in!rastr#ct#reo#tso#rced to #ltiple

technology vendors

/ O#t o! 8o9 &M installation

/ M#ltiple &M installations tos#pport rivate and #8lic

clo#d

/ 20 ho#rs per onth to s#pport&M and con4g#re alerts

/ 7eso#rces a8le to learnapplication %ith little difc#lty

E% &'ple'entation and SupportPrivate C

Managed

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• nconsistent threshol"s!or monitoring an"

inci"ent management

• .eporting at businesslevel as ell astechnology health

• Multiple ticketing systems

• Multiple tools use" !orpatching an" upgra"es

• Customer "eighte" tohich "ramtransactions

• Stores rely "ata !iles atthroughout

• elays comtimeline to mgo live "ate

• Customer1sthe nee" to capacity beestimates

MonitoringSpee" o!

%rovisioning

.esiliency ("min

7(ewards )ec$nolog Hig$lig$t

• .api" provieeks o! en

time !or +es%ro"uction

• Expan" to capacity in !rom start to

• .eal time seover 20 millinitiate" calover 405 omorning

• +ransaction per!ormance "atacapture" is utili&e" ithin'EM reports to provi"e acomprehensive vie o! ourcustomer experience

• .eal time visibility o!per!ormance an" transactiontimes

• Single tool !or layers o! thein!rastructure an" applicationstack

• Con!igurable reporting !orbusiness an" technologymetrics

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6uture irection

#pgra"e to 'racle Enterprise Manager 2c .7

Mature, connect an" monitor Hybri" Environment

ynamically allocate an" route tra!!ic to meet the nee"s o!9.ear"s customer an" :,;00 8 locally one" 6ranchise"

Same (rchitecture

Same So!tare

Same Skills'n %remises

Same management !or both 'n %remises an" Clou"

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Oracle &nterprise Manager 12cntegration Monitoring aro"" SOA Middle#are

$i%a& 'oluririncipal "OA technologist

'& corporateOcto8er 2>, 2015


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1

2

3

4

5

rogra Agenda

(

A8o#t '&

'& Corporate iddle%are architect#re

"OA onitoring approach

"ol#tion e9aples

essons learned

O&M enhanceent re?#ests

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roviding%ith the advancesystes s#ccess

eading glo8ally in po%ergeneration 3 %ater technologies

O#r $#sinesses deliver val#e

7even#e@ 2*.>$ro4t@ 5.=$

#shing the 8o#ndaries o!technology in oil 3 gas to 8ringenergy to the %orld

&na8ling #tilities and ind#stry toefciently anage electricity !rothe point o! generation to thepoint o! cons#ption

7even#e@ 1B.*$ro4t@ 2.>$

7even#e@ *.;$ro4t@ 0.2$

)eveloping trans!orationaledical technologies 3 servicesthat are shaping a ne% age o!patient care

$eing a glo8al technology leader3 s#pplier to the railroad, ining,arine, stationary po%er 3drilling ind#stries

Ans%ering real+li!e needs, de4ningtrends 3 sipli!ying ro#tines.eading a glo8al lightingrevol#tion to deliver innovativesol#tions

6nvestingintellect#c#stoe

7even#e@ 1B.;$

ro4t@ ;.0$

7even#e@ 5.*$

ro4t@ 1.1$

7even#e@ B.=$

ro4t@ 0.=$

"o#rc

Enterprise Services (AR AP MDM )

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Mirt#al oad $alancer airD

Presentation Layer – ADF

Enterprise Service Bus Layer(OSB)

Orchestration Layer (SOA/BPM)

ERP Connect ayer (OSB)

Mirt#al oad $alancer airD

ERPs (Orace! SAP )

M i d

d l e % a r e A r c h i t e c

t # r e

Enterprise Services (AR! AP! MDM$$)

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O&M12c 6n!rastr#ct#re

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Solution: $#ild one+stop+shop dash8oard %ith drill+do%ns allo%ing to id prod#ction iss#es

Approa): 7evie% past o#tages to ens#re dash8oard capt#res all potential !ail#re points

*rill do#n

+anding page App,le-el -ie#

G . /

/ 6ndicate health stat#s o! each integration area

/ ogical gro#ping o! coponents e.g. 62C, AD

/ A8ility to drill to application+level dash8oards

/ 6ncl#des details allo%ing to narro% d

/ "erver+level stat#s / errors 3 con4g#

/ EM stats CF, eory, )$ locs,

/ "OA coposite stats copletionG,

O&M 3 "OA | onitoring approach

/ ayer level etrics H tr/ )ash8oard to allo% iden

Aggregation 0

/ M#ltiple layers #sed !or/ illar dash8oard to give

Grouping 0

GE "olution" "pan aro"" multiple la&er" 0)oriontal monitoring not "uient

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6ndicate health stat#s o! each I#nctional pillar J across all technical laye

A8ility to drill to application+level dash8oards !ro landing page !or detai

"ol#tion e9aples | anding page

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Ser-er and Ser-ie A-ailailit&

Error and nident" /eal Time

e+ogi *omain Statu"

"ol#tion e9aples | Application+level vie% 1D

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SOA Compo"ite Met

$M Healt)

Con6guration )ange" 7or pa"t #ee8

$M re9u

"ol#tion e9aples | Application+level vie% 2D

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essons learned

FtiliKe past root ca#se analysis res#lt %hile designing the onitoring d

Avoid Lood o! alerts %hen ain targets are do%n

ithin syste dash8oard #tiliKe 7CA res#lts to e9cl#de sypto incident

o add "OA etrics %ithin syste vie%, personaliKe coponent propertie"OA 6n!ra arget ae Narget/)oainPnae/serverPnae/soa+in!ra"OA 6n!ra arget ype soaPin!ra

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O&M enhanceent re?#ests

+anding page 0

J o representation o! liited availa8ility

'er"onaliation o7 generi "&"tem -ie# 0

J anding page personaliKation is not availa8le

Single -ie# 7or SOA OS; 0

J "OA coposites 3 O"$ can:t 8e onitored in single das

nident $ie# 0

6ncidents not rolling #p to systes vie%

S/:

S/:

S/:

S/:

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Agenda

A8o#t ' 3 &

' 3& 6 Overvie%

Challenges

"ol#tion

$ene4ts 'ained

1

2

3

4


5

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Compan& 'ro6le

'()E *E

/ C.0

/ (ead?#arters in "anIrancisco, Cali!ornia

/ rovides energy toappro9iately 1>illion people

/ *0,000 s?#are ile serviceterritory

/ otal Assets@ 5Q.B 8illion

/ Ior '3&, Rogether, $#ildinga $etter Cali!orniaS is not -#sta slogan. 6t:s the very core o!

o#r ission and the scale 8y

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Agenda

A8o#t ' 3 &

' 3& 6 Overvie%

Challenges

"ol#tion

$ene4ts 'ained

1

2

3

4


5

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Oracle &nterprise Manager Clo#d Con

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Oracle &nterprise Manager Clo#d Con)eployent

Io#r environents !or Clo#d Control 12c dev, test, stag

prod#ction

rod#ction environent !or Clo#d Control 12c@Manage"ervice 12.1.0.= on 7edhat in#9 %ith Active+"tand8y highavaila8ility con4g#red

Manageent 7epository in t%o node 7AC )$ 11.2.0.; on7edhat in#9

Manageent Agents 12.1.0.= on 7edhat in#9 and A6W

I#sion Middle%are l#g+in @12.1.0.*

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6 Overvie% &)6 ransactions

#8er o! &)6 W12 doc#enttypes@X20#8er o! trading partners@X250#8er o! agreeents@ X1000

)aily ol#e X 500 Coposites&9pected 'ro%th @ ;9 C#rrentvol#e"OA ersion @ 11.1.1.*.=

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Agenda

A8o#t ' 3 &

' 3& 6 Overvie%

Challenges

"ol#tion

$ene4ts 'ained

1

2

3

4


5

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C)allenge"

ro#8leshoot er!orance ro8les@

6s it related to cop#ting reso#rces U cp#,eoetc...V

6s it related to EMY

" it related to *; i7 "o it i" diult to gein7ormation on *; "pei6"


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Agenda

A8o#t ' 3 &

' 3& 6 Overvie%

Challenges

"ol#tion

$ene4ts 'ained

1

2

3

4


5

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Solution : )ehydration "tore Monitorin


"ingle pane to analyKe the8ehavior o! the "OA )$

)isplays the top "

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Agenda

A8o#t ' 3 &

' 3& 6 Overvie%

Challenges

"ol#tion

$ene4ts 'ained

1

2

3

4


5

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;ene6t" Gained


/ A8ility to drill do%n the

pro8leatic "

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;ene6t" Gained :7eports


/ O#t o! the 8o9 reports#sing $6

/ C#sto 7eports #sing $6

/ "yste per!orancereports

/ A8ility to sched#le%eely, onthly etc..

/ ery good !or planningUA#gent ( reso#rces.,t#ningV

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T)an8 .ou


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Copyright © 2015, Oracle and/or its afliates. All rights reserved. |Oracle Con4dential 7estricted

6ntrod#cing Orale Management Clou

oin ?"!GEN@B , OraleManagement Cloud: /eal,Time Monitoring> +og> T Operation" Anal&ti"=

#esday, Octo8er 2*, 11AM,Moscone "o#th 7oo 102

Attendees %ill receive a"peial gi!t[

&nterprise Manager "essions Monday O

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&nterprise Manager "essions Monday O2>th Title Time

CentraliKed Access and A#diting !or Oracle e8ogic "erver )oainAdinistration UCOQ*=2V

11@00 AM

he Manageent o! 6dentity and Access@ $reaches, Copliance, )o%ntie,and oss UCOQ*55V

11@00 AM

(y8rid Clo#d Manageent Fsing Oracle &9alogic UCOQ*==V 11@00 AM

Oracle &nterprise Manager@ he Coplete "ol#tion and Oracle:s $est+Zept"ecrets UCOQ*15V

12@15 M

"ipli!y the )eployent and Monitoring o! ^o#r 6dentity Manageent "ysteUCOQ=>BV

12@15 M

Oracle &9adata Monitoring and Manageent $est ractices UCOQ*2*V 12@15 M

Advanced Manageent@ Oracle "OA "#ite and Oracle "ervice $#s %ith Oracle&nterprise Manager UCOQ*51V

1@;0 M

Managing at (yper+"cale@ Oracle &nterprise Manager as the erve Center o!Oracle Clo#d UCOQ*10V

1@;0 M

e9t+'eneration )ata8ase Manageent@ Advanced opics !or &9pert )$AsUCOQ10*V

1@;0 M

Agile 6@ isi8ility and Manageent Across Oracle e8ogic "erver and Oracle

Eava Clo#d "ervice UCOQ*=5V 1@;0 M

&nterprise Manager "essions Monday O

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&nterprise Manager "essions Monday O2>th Title Time

Oracle &nterprise Manager )ata8ase Consolidation or8ench]"ecret to"#ccess!#l Consolidation UCOQ*1BV

2@=5 M

$est ractices !or Maintaining and "#pporting Oracle &nterprise ManagerUCOB>*1V

=@00 M

he I#t#re o! Oracle &nterprise Manager@ hat:s e9tY UCOQ*0BV =@00 M

7is+Iree Adinistration !or &9pert )ata8ase AdinistratorsUCOQ*25V

=@00 M

(A&na8led Oracle &nterprise Manager 12c on irt#aliKed Oracle )ata8aseAppliance UCO>Q2BV

5@15 M

ips and echni?#es !or Ma9iiKing )ata8ase er!orance@ heory andractice UCOQ*2;V

5@15 M

&nterprise Manager "essions #esday O

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&nterprise Manager "essions #esday O2*th Title Time

General Se""ion: Orale Management Cloud/eal,Time Monitoring>+og> and T Operation" Anal&ti" DGEN@B

11:FF AM

Oracle &nterprise Manager@ he I#t#re o! (ard%are Manageent UCOQ*;2V 12@15 M

Oracle 6 Analytics Clo#d "ervice@ e9t+'eneration Analytics !or Ma9iiKinger!orance UCOQ*22V

12@15 M

Fpgrading Oracle &nterprise Manager@ hy and (o% UCOQ*2QV 12@15 M

&nterprise atient )ata 7epository Fsing Oracle (ealthcare Analytics andOracle "OA "#ite UCO**20V

=@00 M

atest 6nnovations in )ata8ase as a "ervice &na8led 8y Oracle &nterpriseManager UCOQ*;=V =@00 M

Oracle Application er!orance Monitoring Clo#d "ervice@ Application isi8ility!or )evOps UCOQ*=>V

=@00 M

"ervers, "torage, irt#aliKation, and More@ Managed hro#gh a "ingle ane o!'lass UCOQ*;;V

=@00 M

Oracle 6 Analytics Clo#d "ervice@ Operational 6nsight !or ^o#r )ata8ase andMiddle%are &state UCOQ*52V

5@15 M

Monitor, )iagnose, and OptiiKe Eava orloads on reises and in the Clo#d

UCOQ*=0V 5@15 M

&nterprise Manager "essions ednesd

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&nterprise Manager "essions ednesdOcto8er 2Bth Title Time

Oracle &nterprise Manager 12c Clo#d Control !or Managing Oracle &+$#siness"#ite 12.2 UCOB12*V

11@00 AM

Fsing Oracle &nterprise Manager &_ectively to $ecoe an Oracle &nterpriseManager Chapion UCOQ*11V

11@00 AM

Managing Con4g#ration Copliance in and Across the Clo#ds UCOQ*50V 11@00 AM

Oracle og Analytics Clo#d "ervice@ 7eal+ie 6nsight !or Middle%areAdinistrators UCOQ*5=V

12@15 M

ay $eyond the $asics@ Oracle &nterprise Manager Monitoring $est racticesUCOQ*21V

12@15 M

(y8rid Clo#d Manageent o! Oracle Eava Clo#d "ervice and On+reises Oraclee8ogic "erver UCOQ*=;V 1@=5 M

)ata on )eand@ Advanced Cloning A#toation !or )$As UCOQ*=BV 1@=5 M

Oracle og Analytics Clo#d "ervice@ 7eal+ie 6nsight !or )ata8aseAdinistrators UCOQ*5;V

;@00 M

&nterprise Monitoring in a (y8rid Clo#d UCO=*2=V ;@00 M

$est ractices !or &ngineered "ystes Manageent Fsing Oracle &nterprise

Manager UCOQ*2BV =@15 M

&nterprise Manager "essions h#rsday

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&nterprise Manager "essions h#rsdayOcto8er 2Qth Title Time

Case "t#dy@ (o% a Clo#d+$ased, "ervice+Oriented C#stoer Fses Oracle &nterpriseManager UCO2B00V

Q@;0 AM

)ata8ase as a "ervice@ hat 6s 6t and (o% )o ^o# Fse 6tY A ;*V Q@;0 AM M

ractical ips !or Oracle &nterprise Manager (igh Availa8ility and )iagnosticsUCOQ*2>V

Q@;0 AM M

Oracle &nterprise Manager !or My"V

1@[5 M M

Oracle &nterprise ManagerY Open"tacY "phereY (ave 6t ô#r ay[ UCOB05QV 1@15 M

"#percharge ^o#r )evOps A#toation Fsing Oracle &nterprise Manager:s C6 and 7&"A6s UCOQ*;1V

1@15 M M

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&nterprise Manager

*emo Hour"/ Monday@ 10@15 AM to > M

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p g)eos

*emo Title $enue

)ata8ase i!ecycle Manageent, )ata8ase as a "ervice, "nap Cloning %ith

Oracle &nterprise Manager

Moscone "o#th, Fpper e!t,

)ata8ase

&nd+to+&nd )ata8ase er!orance ManageentMoscone "o#th, Fpper e!t,)ata8ase

&nd+to+&nd &ngineered "ystes Managea8ility %ith Oracle &nterpriseManager

Moscone orth, o%er o88y,&ngineered "ystes "ho%cas

(y8rid Clo#d Manageent@ "ingle ane o! 'lass !or Coplete Manageent]On+reises and #8lic Clo#d

Moscone "o#th, Fpper e!t,)ata8ase

Managing On+reises 6, rivate Clo#ds, and (y8rid Clo#ds %ith Oracle&nterprise Manager

Moscone "o#th, Fpper e!t,)ata8ase

Oracle $6, $M, and Oracle e8Center Manageent %ith Oracle &nterpriseManager

Moscone "o#th, o%er e!t,Middle%are

Oracle "A7C/9B> "ystes and irt#aliKation Manageent %ith Oracle&nterprise Manager

Moscone "o#th, Center,&ngineered "ystes, "erversand "torage

Oracle e8ogic, Eava Clo#d "ervice, and "OA Manageent %ith Oracle&nterprise Manager

Moscone "o#th, o%er e!t,Middle%are

"ee (o% to rovision "torage %ith Oracle &nterprise ManagerMoscone "o#th, Center,&ngineered "ystes, "erversand "torage

/ Monday@ 10@15 AM to > M/ #esday@ 10@15 AM to > M/ ednesday@ 10@15 AM to = M

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OMC )eos

*emo Title o

Oracle Application er!orance Monitoring Clo#d "ervice

Oracle 6 Analytics Clo#d "ervice

Oracle og Analytics Clo#d "ervice

*emo Hour"/ Monday@ 10@15 / #esday@ 10@15/ ednesday@ 10

$enueMoscone "o#thOracle Clo#d lat!or 3 6n!rastr#ct#re "ho%case

"ession "#rveys

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"ess o "# eys

(elp #s help yo#[[/ he Urogra Coittee E1V UorganiKing coitte

%o#ld lie to invite yo# to tae a oent to give #session !eed8ac. ^o#r !eed8ac %ill help #s to ipcon!erence.

/ lease 8e s#re to add yo#r !eed8ac !or yo#r attensessions 8y #sing the Mo8ile "#rvey or in "ched#le

'racle Con!i"ential < nt

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Oracle Con4dential

7estricted

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con9751 soa panel oow-2015

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