conduct the management process; set goals for the business; guide the activities of the business; keep the business moving toward its goals; make things happen, but

do not usually perform actual jobs in departments or businesses; responsible for

seeing the work gets done

occurs when a manager closely controls the work of their employees; involves the manager or supervisor

controlling every step of a process with little employee

freedom

Micromanagement

keeps the operation running smoothly rather

than accomplishing other goals; appropriate in middle management

in large corporations

Routine-oriented Style

means doing the task right; the ability to do something well or

achieve a desired result without wasted energy or effort; refers to the relationship between inputs

and outputs

Efficiency

the process of completing tasks effectively and efficiently through the effort of

others; coordinating resources in order to accomplish an organization’s goals;

carried out by a supervisor, manager or a management team

Management

means doing the right task; translates into obtaining

business goals; is not always efficient

Effectiveness

the primary activity a supervisor or manager performs; composed of the basic management functions; it is the key to completing a task

effectively and efficiently

maintains total control over the entire operation; works in situations where employees are untrained, inexperienced

or involved in a crisis

Power-oriented Style

involve long-term goals and discuss what a business

wants to achieve in threeto five years; do not include a

target date

Strategic Plans

involves defining an organization’s goals, objectives,

strategies and chain of command; should be realistic,

comprehensive and flexible

Planning

focus on a company’s everyday activity and promote the

success of tactical and strategic plans

Operational Plans

involve mid-range objectives, help ensure the

accomplishment of strategicgoals, and are built on specific

objectives with target dates

Tactical Plans

involves directing and coordinating employees, motivating employees, directing activities and communicating with

employees

Leading

open to new ideas and seeks out employee suggestions; most effective in situations

where the manager is dealing directly with employees who

are producing the work

Achievement-oriented Style

involves dividing the work into manageable segments in

order to achieve goals

Organizing

the pieces which compose the management process; the key

steps which must be completed in order to achieve an

organization’s goals; the majorresponsibilities or tasks of a

supervisor

Management Functions

should be completed to fulfill the employment needs of your company; involves determining

how many of what type of employees are needed

Staffing

the process comparing your expected results with your

actual performance

Controlling

anticipates and prevents undesirable

outcomes

Preventative Control

takes place while an activity is in progress so problems can be corrected before they get out of hand

Concurrent Control

based on the ultimate goals of a business; set specialized

goals

Standards

provides feedback after an activity is completed in order to prevent further deviations

Corrective Control

should be taken if there are significant differences

between planned output andactual output

Corrective Action