conference agenda pre-conference february 8 th and 9 th, 2016 main conference february 10 th...

Conference AgendaPre-Conference – February 8th and 9th, 2016

Main Conference – February 10th through 12th, 2016

TABLE OF CONTENTS

Conference Floor Plan

Agenda by Day• Pre-Conference

Monday Tuesday

• Main Conference Wednesday Thursday Friday

Agenda by Event Registration Steering Committee Suncoast Solutions – Road Map Book Signing Featured Speakers Networking Opportunities Leadership Functional Competence Transitions Application Requirements Workshops Collab Labs

Session/Course Descriptions

CONFERENCE FLOOR PLAN

Agenda by Day• Pre-Conference

Monday Tuesday

• Main Conference Wednesday Thursday Friday

Monday – Pre-Conference

Registration Dolphin Rm

7:30 am to 5:00 pm

• Networking Opportunities Breakfast Sandpiper

Deck7:30 am to 8:45

am Morning Break Banq. Foyer D-

G10:30 am to

11:00 am

LunchSandpiper/Blue Heron

Deck12:15 pm to 1:30

pm

Afternoon BreakBanq. Foyer D-

G 2:45 pm to 3:15 pm

Educational Sessions• Leadership

Designing Orientation for New Billing and Clinical Staff Debra Wood & Diane Cox – Solutions

Salon C 9:00 am to 4:15 pm

• Functional Competence Hospice Billing Today – Day 1 of 2

Kerrin O’Day & Karen Kelly – SolutionsSalon D 9:00 am to 4:15

pm

Data Base Administration Mike Maresca & Sean Favata –

Solutions Mike Nowak – Solutions

Salon G 9:00 am to 4:15 pm

Reporting Queries Andrea McFadden & Melissa Turner –

Solutions Tara Ebeling. RN – Hospice Austin*

Salon B 9:00 am to 4:15 pm

• Transitions Clinical – Day 1 of 2

V7 to V8: An Overview of the Modernization of Solutions Software Kristin Arbuthnot. & Donnette Threats

– Solutions Carrie Webb, Rachel Tohn – Solutions

Salons E-F 9:00 am to 4:15 pm

• Collab Labs ICD10 – Open Discussion

Carrie Webb & Jane Sherman – Solutions

Marlin Rm 1:00 pm to 5:00 pm

*Guest Presenter

Tuesday – Pre-Conference


7:30 am to 5:00 pm


Deck7:30 am to 8:45


G10:30 am to

11:00 am



pm

Afternoon Break Banq. Foyer D-G

3:15 pm to 3:45 pm

Munch & Mingle Sandpiper Deck

5:00 pm to 7:00 pm

Steering Committee Salon G 12:15 pm to 3:30 pm

Suncoast Solutions Road Map Meriellen Cain, CEO – Solutions

Salons E-F 3:45pm to 5:00 pm

Educational Sessions

• Leadership IPU Clinical Workflows:

A Day in the Life of Various Hospice Inpatient Disciplines Debra Wood & Sheila MacGrath –

Solutions Diane Cox – Solutions


• Functional Competence Hospice Billing Today – Day 2 of 2


pm

Intro to V8 Forms Maintenance Ed Shuffler & Gabor Kis – Solutions

Salons A-B 9:00 am to 3:15 pm

• Transitions Clinical – Day 2 of 2


– Solutions Carrie Webb, Rachel Tohn – Solutions Gabor Kis, Craig Densham – Solutions Michael Link – Hospice of Lancaster

County*


• Collab Labs WCF/Mobile-Lite/Replication

and Service Console Sean Favata & John Buckley – Solutions

Tarpon Rm 1:00 pm to 5:00 pm

Bereavement Donnette Threats


Wednesday – Main Conference

Continued on next page…


7:30 am to 5:00 pm


Deck7:30 am to 8:45


G10:00 am to

10:30 am



pm


2:45 pm to 3:15 pm

Munch & MingleSandpiper/Blue Heron

Deck4:30 pm to 6:30

pm

• Featured Speakers Jay Feaster

Exec. Director of Community Hockey Dev. Tampa Bay LightningTopic: Leadership and Team Motivation

Salons D, E, F 9:00 am to 10:00 am

Bill DombiVice President – NAHC Topic: What’s on the Horizon


Meriellen CainCEO – Suncoast SolutionsTopic: New Horizons at Solutions

Salons D, E, F 11:30 am to 12:15 pm

Educational Sessions

• Leadership Survey Preparedness for Hospice & Home

Debra Wood & Melissa Turner – Solutions

Citrus Room 1:30 pm to 4:45 pm

How One Hospice is Managing Change Donnette Threats – Solutions Susan Bruno* – Empath Health Jennifer Kaminsky* – Empath Health Judith Petersen* – Empath Health

Salon D 1:30 pm to 4:45 pm

Partnering for Success: Client-Vendor Relationships Salon C Simione Healthcare Consultants –

Brian Martin*1:30 pm to 2:15

pm Wise Hospice Options – Jake Massey*

with Suncoast Solutions – Chris Cline2:45 pm to 3:30

pm eSolutions – Tara Mondock*

with Interim Health Care of W. Texas – Bridget Marshall* & Diane Cox – Solutions

3:30 pm to 4:15 pm

*Guest Presenter

Wednesday – Main Conference (continued)

Additional Educational Sessions• Functional Competence

Hospice Billing◊ Hospice Pre-Billing Reports: Stop

Losing Money! ◊ New Hospice Billing Enhancements:

Do You Know Them All? Kerrin O’Day & Karen Kelly – Solutions

Salon F 1:30 pm to 4:45 pm

Database Administration Mike Maresca & Sean Favata –

Solutions

Executive Conf

1:30 pm to 4:45 pm

Top 5 Clinical Support Issues Solved with Education Sheila MacGrath, Jane Sherman,

& Barbara Rainey – Solutions

Mangrove Rm 1:30 pm to 4:45 pm

• Transitions Clinical

V7 to V8: An Overview of the Modernization of Solutions Software Kristin Arbuthnot & Rachel Tohn –

Solutions Michael Link – Hospice of Lancaster

County*

Salon E 1:30 pm to 4:45 pm

Overview of DevOps and Automated Deployment Plan for the Future CJ Thompson & Mike Maresca –

Solutions

Salons A-B 1:30 pm to 4:45 pm

• Application Requirements Workshop

Home Health Requirements Palliative Care Requirements

Meriellen Cain – Solutions

Salon G 1:30 pm to 2:45 pm

3:15 pm to 4:30 pm

• Collab Labs Forms Maintenance & MCCM (Medicare

Care Choices Model) Ed Shuffler & Gabor Kis – Solutions Maria Galloway & Dave Henderson -

Solutions


Replication/Hosting/MobileLite Mike Nowak, Sean Favata, John

Buckley – Solutions


Solutions Technology: Past-Present-Future Chris Cline – Solutions

Coral Rm 1:00 pm to 5:00 pm

Thursday – Main Conference



7:30 am to 5:00 pm

• Networking Opportunities

BreakfastSandpiper/Blue Heron

Deck7:30 am to 8:45

am

Morning Break Banq. Foyer D-G

10:00 am to 10:30 am



pm


2:45 pm to 3:15 pm

Munch & Mingle Blue Heron Deck

4:30 pm to 6:30 pm

• Featured Speakers

Morning Kaylan Rao Kanda

CEO – Gallop SolutionsTopic: Changes that Provide Quality in Software


Bob SimioneMng Partner, Simione Healthcare Consulting Topic: Healthcare Changes and More to Come


Tony DiBenedettoChairman & CEO – Tribridge Topic: Making the Servant Leadership Model Work


Afternoon Tom Ginnetti & Eduardo (Ed) Suarez-

SolarIntegrated Employer Rcs & ConsultingTopic: New Horizons: The Future of the Workplace


Mary TrombitasCEO of Targeting Performance and HR Florida State Council Topic: Embracing the Power of Positive Leadership


Tim SparksSHRM Chapter SuncoastHR, SPHR, SHRM-SCPTopic: Creating a Culture of Change


Q&A (for all afternoon speakers) Salon D 4:00 pm to 4:15 pm

Thursday – Main Conference (continued)

Educational Sessions• Leadership

Partnering for Success: Client-Vendor Relationships Salon C CellTrak – Kym Malkin*

Clark Gruber and Kailee Olson with Hospice at Home*

1:30 pm to 2:15 pm

HealthSmart – Linda Childow, Kim Chapman, with Chapters Health System; Randy Dorshorst with HealthSmart

2:45 pm to 3:30 pm

Empath Healthcare – Josh Kunselman*with Client Partner

3:30 pm to 4:15 pm

• Functional Competence Hospice Billing

◊ Cross Training for Hospice Billers-Has Your Agency Lost a Biller?

◊ Clinical Data Entry-How This Affects Billing Now and in the Future

Kerrin O’Day & Karen Kelly – Solutions

Salon F 1:30 pm to 4:15pm

Home Health Roundtable, A/R Lessons Learned, & General Ledger Reporting Diane Cox & Andrea McFadden –

Solutions Linda Barson* – Gunnison Valley Home

Care Leann Post* – Hospice of Salina Patrick Doyle, Sharon Hayden, Roger

Cloutier – Solutions

Salon G 1:30 pm to 4:15pm

• Transitions Solutions 8 Modernization:

Maintenance Table Overview Kristin Arbuthnot & Donnette Threats

– Solutions Craig Densham – Solutions

Salon E 1:30 pm to 4:15pm

Automated Integration Testing and Agile Practices Carrie Webb – Solutions

Kote Bipilli – Gallop Solutions Rachel Tohn – Solutions

Salons A-B 1:30 pm to 4:15pm

• Application Requirement Workshop

Billing Requirements Reporting Requirements


Citrus Rm 1:30 pm to 2:45 pm

3:15 pm to 4:30 pm

Thursday – Main Conference (continued)More Educational Sessions

• Collab Labs Database Administration

Mike Maresca & Mike Nowak – Solutions

Executive Conf

1:30 pm to 4:15pm

Billing Sharon Hayden & Patrick Doyle –

Solutions

Mangrove Rm 1:30 pm to 4:15pm

Survey Preparedness Debra Wood – Solutions

Manatee Rm 1:00 pm to 5:00 pm

WCF/Mobile-Lite/ Replication, Service Console, & Hosting Sean Favata, John Buckley, & Mike

Nowak – Solutions




CHOICE & Book Signing Sue Farrington – Solutions David Casarett, MD, MA

Marlin Rm1:00 pm to 5:00

pmAfter 2:30 pm


Friday – Main Conference• Networking Opportunities


Deck7:30 am to 8:45

am


10:00 am to 10:30 am

Box Lunch Banq. Foyer D-G

12:00 pm to 1:00 pm

• Featured Speakers David Casarett, MD, MA

Prof of Medicine – U of P Health System. Topic: “Stoned :A Doctor’s Case for Medical Marijuana”


Meriellen CainCEO – Suncoast SolutionsTopic: Summery of Requirements Workshops


Meriellen CainCEO – Suncoast SolutionsTopic: Closing Comments


Book Signing David Casarett, MD, MA

Prof of Medicine – U of P Health System. Salon E 12:00 pm to 1:00

pm

Educational Session• Collab Lab



Agenda by Event Registration

Steering Committee

Suncoast Solutions – Road Map

Book Signing

Featured Speakers

Networking Opportunities

Leadership

Functional Competence

Transitions

Application Requirements Workshops

Collab Labs

Registration

Steering Committee

Suncoast Solutions – Road Map

• Pre-Conference Monday & Tuesday Dolphin Rm 7:30 am to 5:00

pm

• Main Conference Wednesday &Thursday Dolphin Rm 7:30 am to 5:00

pm

• Pre-Conference Tuesday Salon G 12:15 pm to 3:30

pm

• Pre-Conference Tuesday

Meriellen Cain, CEO Salons E-F 3:45pm to 5:00

pm

Book Signing• Main Conference

Thursday David Casarett, MD, MA Marlin Rm After 2:30 pm r

Friday David Casarett, MD, MA Salon E

12:00 pm to 1:00 pm

Wednesday

Jay FeasterExec. Director of Community Hockey Dev. Tampa Bay LightningTopic: Leadership and Team Motivation

Salons D, E, F

9:00 am to 10:00 am

Bill DombiVice President – NAHC Topic: What’s on the Horizon

Salons D, E, F

10:30 am to 11:30 am

Meriellen CainCEO – Suncoast SolutionsTopic: New Horizons at Solutions

Salons D, E, F

11:30 am to 12:15 pm

Thursday

Kaylan Rao KandaCEO – Gallop SolutionsTopic: Changes that Provide Quality in Software

Salons D, E, F

9:00 am to 10:00 am

Bob SimioneMng Partner, Simione Healthcare Consulting Topic: Healthcare Changes and More to Come

Salons D, E, F

10:30 am to 11:30 am

Tony DiBenedettoChairman & CEO – Tribridge Topic: Making the Servant Leadership Model Work

Salons D, E, F

11:30 am to 12:15 pm

Tom Ginnetti & Eduardo (Ed) Suarez-SolarIntegrated Employer Rcs & ConsultingTopic: New Horizons: The Future of the Workplace


Mary Trombitas CEO of Targeting Performance and HR Florida State Council

Topic: Embracing the Power of Positive Leadership


Tim SparksSHRM Chapter SuncoastHR, SPHR, SHRM-SCPTopic: Creating a Culture of Change



Featured Speakers – Main Conference Only

Friday

David Casarett, MD, MA Prof of Medicine – U of P Health System. Topic: “Stoned :A Doctor’s Case for Medical Marijuana”


Meriellen CainCEO – Suncoast SolutionsTopic: Summery of Requirements Workshops


Meriellen CainCEO – Suncoast SolutionsTopic: Closing Comments


Featured Speakers – Main Conference Only (continued)

Networking Opportunities

• Monday – Pre-Conference Breakfast Sandpiper

Deck7:30 am to 8:45

am


10:30 am to 11:00 am


Deck12:15 pm to

1:30 pm

Afternoon BreakBanq. Foyer

D-G 2:45 pm to 3:15 pm

• Tuesday – Pre-Conference Breakfast Sandpiper

Deck7:30 am to 8:45

am


10:30 am to 11:00 am


Deck12:15 pm to

1:30 pm


3:15 pm to 3:45 pm

Munch & Mingle Sandpiper Deck

5:00 pm to 7:00 pm

• Wednesday – Main Conference Breakfast Sandpiper

Deck7:30 am to 8:45

am


10:00 am to 10:30 am


Deck12:15 pm to

1:30 pm


2:45 pm to 3:15 pm

Munch & MingleSandpiper/Blue Heron

Deck4:30 pm to 6:30

pm

• Thursday – Main Conference


Deck7:30 am to 8:45

am


10:00 am to 10:30 am


Deck12:15 pm to

1:30 pm


2:45 pm to 3:15 pm

Munch & Mingle Blue Heron Deck

4:30 pm to 6:30 pm

• Friday – Main Conference


Deck7:30 am to 8:45

am


10:00 am to 10:30 am

Box Lunch Banq. Foyer D-G

12:00 pm to 1:00 pm

Leadership• Monday – Pre-Conference

Designing Orientation for New Billing and Clinical Staff

Debra Wood & Diane Cox– Solutions


• Tuesday – Pre-Conference IPU Clinical Workflows:

A Day in the Life of Various Hospice Inpatient Disciplines

Debra Wood & Sheila MacGrath – Solutions

Diane Cox – Solutions


• Wednesday – Main Conference Survey Preparedness for Hospice &

Home Debra Wood & Melissa Turner –

Solutions

Citrus Room 1:30 pm to 4:45 pm

How One Hospice is Managing Change Donnette Threats – Solutions Susan Bruno* – Empath Health Jennifer Kaminsky* – Empath Health Judith Petersen* – Empath Health


Partnering for Success: Client-Vendor Relationships Salon C

Simione Healthcare Consultants – Brian Martin* 1:30 pm to 2:15 pm

Wise Hospice Options – Jake Massey*with Suncoast Solutions – Chris Cline 2:45 pm to 3:30 pm

eSolutions – Tara Mondock*with Client Partner* & Diane Cox – Solutions

3:30 pm to 4:15 pm

• Thursday – Main Conference Partnering for Success: Client-Vendor

Relationships Salon C CellTrak – Kym Malkin*

with Interim Health Care of W. Texas – Bridget Marshall*

1:30 pm to 2:15 pm

HealthSmart – Randy Dorshorst*with Chapters Health System - Linda Chidlow* & Kim Chapman*

2:45 pm to 3:30 pm

Empath Healthcare – Josh Kunselman*with Client Partner

3:30 pm to 4:15 pm

Functional Competence• Monday – Main Conference

Hospice Billing Today – Day 1 of 2 Kerrin O’Day & Karen Kelly –

Solutions

Salon D 9:00 am to 4:15 pm

Data Base Administration Mike Maresca & Sean Favata –

Solutions Mike Nowak – Solutions

Salon G 9:00 am to 4:15 pm

Reporting Queries Andrea McFadden & Melissa Turner –

Solutions Tara Ebeling. RN – Hospice Austin*

Salon B 9:00 am to 4:15 pm

• Tuesday – Main Conference Hospice Billing Today – Day 2 of 2


pm Intro to V8 Forms Maintenance

Ed Shuffler & Gabor Kis – SolutionsSalons A-B 9:00 am to 3:15

pm

• Wednesday – Main Conference Hospice Billing

◊ Hospice Pre-Billing Reports: Stop Losing Money!

◊ New Hospice Billing Enhancements: Do You Know Them All?


Salon F

1:30 pm to 2:15 pm

Database Administration Mike Maresca & Sean Favata –

Solutions

Executive Conf 2:45 pm to 3:30

pm Top 5 Clinical Support Issues Solved

with Education Sheila MacGrath, Jane Sherman,

& Barbara Rainey – Solutions

Mangrove Rm3:30 pm to 4:15

pm

• Thursday – Main Conference Hospice Billing

◊ Cross Training for Hospice Billers-Has Your Agency Lost a Biller?

◊ Clinical Data Entry-How This Affects Billing Now and in the Future


Salon F 1:30 pm to 4:15pm

Home Health Roundtable, A/R Lessons Learned, & General Ledger Reporting Diane Cox & Andrea McFadden –

Solutions Linda Barson – Gunnison Valley Home

Care* Leann Post – Hospice of Salina* Patrick Doyle, Sharon Hayden, Roger

Cloutier – Solutions

Salon G 1:30 pm to 4:15pm

Transitions• Monday – Pre-Conference

Clinical – Day 1 of 2V7 to V8: An Overview of the Modernization of Solutions Software Kristin Arbuthnot. & Donnette Threats

– Solutions Carrie Webb, Rachel Tohn – Solutions


• Tuesday – Pre-Conference Clinical – Day 2 of 2


– Solutions Carrie Webb, Rachel Tohn – Solutions Gabor Kis, Craig Densham – Solutions Michael Link – Hospice of Lancaster

County*


• Wednesday – Main Conference Clinical

V7 to V8: An Overview of the Modernization of Solutions Software Kristin Arbuthnot & Rachel Tohn –

Solutions Michael Link – Hospice of Lancaster

County*

Salon E 1:30 pm to 4:45 pm

Overview of DevOps and Automated Deployment Plan for the Future CJ Thompson & Mike Maresca –

Solutions

Salons A-B 1:30 pm to 4:45 pm

• Thursday – Main Conference Solutions 8 Modernization:

Maintenance Table Overview Kristin Arbuthnot. Donnette Threats –

Solutions Craig Densham – Solutions

Salon E 1:30 pm to 4:15pm

Automated Integration Testing and Agile Practices Carrie Webb – Solutions

Kote Bipilli – Gallop Solutions Rachel Tohn – Solutions

Salons A-B 1:30 pm to 4:15pm

Application Requirements Workshops• Wednesday – Main Conference

Home Health Requirements Reporting Palliative Care Requirements


Salon G 1:30 pm to 2:45 pm

3:15 pm to 4:30 pm

• Thursday – Main Conference Palliative Care Requirements Billing Requirements


Citrus Rm 1:30 pm to 2:45 pm

3:15 pm to 4:30 pm

Collab Labs• Monday – Pre-Conference

ICD10 – Open Discussion Carrie Webb & Jane Sherman –

Solutions


• Tuesday – Pre-Conference WCF/Mobile-Lite/Replication

and Service Console Sean Favata & John Buckley – Solutions


Bereavement Donnette Threats – Solutions


• Wednesday – Main Conference Forms Maintenance & MCCM (Medicare

Care Choice Model) Ed Shuffler & Gabor Kis – Solutions Maria Galloway & Dave Henderson -

Solutions


Replication/Hosting/MobileLite Mike Nowak, Sean Favata, John

Buckley – Solutions




• Thursday – Main Conference Database Administration

Mike Maresca & Mike Nowak – Solutions

Executive Conf

1:30 pm to 4:15pm

Top 5 Clinical Support Issues Solved with Education Sheila MacGrath – Solutions

Mangrove Rm 1:30 pm to 4:15pm

Survey Preparedness Debra Wood – Solutions

Manatee Rm 1:00 pm to 5:00 pm

WCF/Mobile-Lite/Replication, Service Console, & Hosting Sean Favata, John Buckley, & Mike

Nowak – Solutions




CHOICE & Book Signing Sue Farrington – Solutions David Casarett, MD, MA

Marlin Rm1:00 pm to 5:00

pmAfter 2:30 pm

• Friday – Main Conference Solutions Technology: Past-Present-

Future Chris Cline – Solutions


Designing Orientations for New Billing and Clinical StaffWe know that new billing & clinical staff range in knowledge from having no prior experience with medical billing or end of life care to having done actual Hospice billing or managing their own hospice caseload. This class will help you identify what new billers & clinicians should know, how the two job responsibilities are interdependent as well as some creative ways to present Solutions training to build an orientation plan that best meets their needs.

Hospice Billing Today (2 Days)This is going to be a fun and robust two day “Soup to Nuts,” Hospice Billing process overview. We will be focusing on where we are today and how you can better manage your Hospice billing process. This two day session will include the 2016 Wage Index changes and how they have and will continue to impact your agency. Have you changed your process to meet the continuous change in CMS requirements? We will also discuss all of the new programming done in 2015 to enhance the billing portion of Suncoast Solutions software. This will be an open forum for us to demonstrate and discuss process, best practice and for you to share successes and failures. You will be encouraged to share your experiences and will have an opportunity to listen to other Suncoast Solutions Billers.

Database AdministrationIf you have never attended this session previously, this is the time to do it. Find out everything you want and need to know about Solutions Database Administration from the best of the best in their field.

Reporting Queries“I know the data is there, how do I get to it?” Suncoast Solutions has all the data you need, but finding it can be quite challenging if you don’t know where to look! In this Reporting Queries session we will delve into the Solutions Dictionary Browser to help us identify tables and fields that will work together to create meaningful data sets. We will then take some of our query results out to Solutions reporting tools (Report Analyzer and OLAP) to better help us refine and effectively use the data results for decision making.Some of the topics to be covered are as follows: Introduction to Solutions Dictionary Browser, Review Database Schema and Data Relationships, Query Introduction and Demo, Query Workshop (Building a Query Together), Query to Reports Export and Reporting Tools: Report Analyzer & OLAP

V7-V8: An Overview of the Modernization of Solutions (2 Day Session)Curious about what’s new and what’s happening with Version 8? Then attend this session to get all the details and get all of your questions answered by those that know the A-Z of the modernization of Solutions application.

ICD-10 Open DiscussionIf you have questions you want answers to specific questions, would like or have tips, tricks, or challenges you can share with other users, please be sure to attend this informative exchange of information and ideas.

Session DescriptionsThe following descriptions are in chronological order In some cases, a session spans 2 days, but only one description is provided.

NOTE: Not all sessions are included in this list. If you would like more information about a specific course that

isn’t in this list, or have questions about ANY session, please contact one of the Solutions staff members.


IPU Clinical Workflows: A Day in the Life of Various Hospice Inpatient DisciplinesEach discipline, from the hospice physician to the hospice aide has a specific job to do in your IPU or hospice residence. IPU discipline workflows are unique. In this pre-conference session we will walk attendees through “a day in the life” of each clinical discipline as. This will include hands on practice of how to document clinical care from patient baths to physician rounds for each of the core disciplines of MD/NP, nurse, HHA, SW & Chaplain as well as use of key reports for IPU Leadership &/or ancillary support staff. Intro to V8 Forms MaintenanceThis session will provide you with an Intermediate-Advanced overview of how Forms Maintenance is, and will be, done in Version 8.

Partnering for Success: Client –Vendor Relationships (2 Days)These sessions are specifically designed to introduce you, not only to some of our sponsors, but also inform you of their products and services. Many of the sponsors are partnering with one of their clients to provide you with you real world experiences: their challenges and successes.Survey Preparedness for Hospice & Home HealthAre you ready for your upcoming hospice or home health survey? What if the surveyor asks to audit your charts electronically? What reports would you need to run in order to provide their requested patient information? In this hands on session we will assist attendees in preparing for survey by walking you through identifying key reports to give the surveyor and preparing for EMR audit.How One Hospice is Managing ChangeHospice Billing

Hospice Pre-Billing Reports-Stop Losing Money! This class will focus on Hospice Pre Billing reports. How can they assist us with the new RHC Wage Index and the Service Intensity Add-On? Why do we generate them? At what frequency do we generate the reports? How can they save the Biller time? How can they save your company money? Please be prepared to discuss your agency’s practices regarding pre-billing reports. New Hospice Billing Enhancements-Do You Know Them All? From Additional Fields to label changes and more, many enhancements have been made to make Hospice billing easier. This class will review what those changes are and review how you can implement them into your current billing process.

Top 5 Clinical Support issues Solved with EducationSometimes getting the most out of your system is simply knowing how it works with the information you enter into it. The presenters of this session have looked at the 5 most common user issues, and how they were solved by training the user(s).Overview of DevOps and Automated Deployment plan for the FutureWhat is Dev Ops? This session will not only provide you with an overview of what it is, but how it’s changing the future of Solutions. .Real-life examples of how other companies are implementing DevOps and how this an overview of how these practices are being implemented at Suncoast Solutions.

Session Descriptions (continued)


isn’t in this list, or have questions about ANY session, please contact one of the Solutions staff members


Application Requirements Workshops The goal of these sessions is to gather requirements you would like to request for the future releases. And, for those that haven’t met Meriellen Cain, Solutions’ CEO, will provide you with an opportunity to meet and speak with her. These workshops focus on specific, functional areas of the application chosen because we have committed to enhancing or rewriting these modules this next year:

Home Health RequirementsHome Health Requirements is a facilitated session directed toward gathering user feedback on whether Home Health should be a core module in Suncoast Solutions, comparing the current release to other vendor products, and discussing functionality that needs to be added to make it a more comprehensive offering. Before the session, think about your future goals as an organization and what it is going to take to help you achieve your outcomes.Reporting and Interface RequirementsMeriellen Cain, our CEO will facilitate this requirements gathering session. This will be your opportunity to share what you believe you need as views into your data. It is clear that organizations need more than just the standard list of everyone uses. Understanding your agency’s needs for future access to data will help us identify the most effective methods of collecting and presenting what you are already gathering.Palliative Care RequirementsIf you are already providing palliative care or thinking about adding a program, you might want to join this session. The facilitator will be seeking to understand the market and what the requirements are for you to be able to manage a successful palliative care program. It is vital that we understand your requirements so we can determine how to best meet your needs. Is it development, partnering, or just offering data exchange options – we don’t know enough for good decision making. Come by and meet Meriellen Cain, our CEO, and share your thoughts on this integral segment of providing end-of-life care.Billing RequirementsThe question is not whether we are going to rewrite our billing application, but how quickly we will start. You have the opportunity to influence when we begin this work. Before we start the billing module on our new stack we need requirements. We have several subject matter experts on staff and we want to combine their knowledge of the rules and regulations with the requests you get that are not regulated or are unique to your region of country. We also want to understand what you believe your future business model will look like so we can build something as flexible as our old billing engine has been. Meriellen Cain, our CEO is very interested in gathering your requirements so we can initiate this development.

Hospice Billing Cross Training for Hospice Billers-Has Your Agency Lost a BillerThis class will focus on how your Agency can deal with the loss of your Biller. We will discuss cross training and survival tips. How can your agency prepare in case this happens (and it could). We will discuss how Solutions can also assist you. Clinical Data Entry-How This Affects Billing Now and in the FutureFrom addresses to timesheet entries, everything affects billing. Many times these errors are corrected and no one shares this information with the staff that entered it. This class will focus on tips and tricks on how to ensure that staff understand the outcome of bad data entry and better ways to review data before it becomes a billing issue that could result in a loss of revenue





Home Health Roundtable, A/R Lessons Learned, General Ledger ReportingThe first part of this session provides an opportunity for a round table discussion of current issues home health billers are encountering and will be led by a current Solutions home health biller. Discussions will be centered on the following: CMS issues, MCO billing, organizational processes, as well as tips and tricks.Following the Roundtable, a special guest (and current Suncoast Solutions user) will share the lessons she learned when she was tasked with cleaning up and collecting on old Accounts Receivable that she inherited, while having very little prior knowledge of billing. She will discuss her approach to: accessing the status of the AR for old billed and unbilled claims, developing a plan, cleaning up and collecting, maintainingThe remaining part of this session will involve a high-level overview of the New General Ledger report. PLEASE NOTE: This portion of the session will be focused on the General Ledger report functionality, but specific accounting practices will not be included in the discussion.Automated Integration Testing and Agile Practices This session provides an excellent opportunity to find out the latest testing practices being used to improve Solutions software – especially as it relates to future releases. Both our in-house testing expert, and her counter-part from our partner, Gallop, will be there to explain what processes are in place, how Solutions will move forward with these processes, and answer an questions you might have about these processes.Following the Testing portion of the session, one of Solutions resident Agile Srum Masters, will be teaching you about Agile Processes, scrums, scum masters, and how it’s all being used to created better processes, services, and products!ReplicationThe session reviews the requirements of WCF replication and demonstrates how it is implemented and installed.

CHOICE & Book SigningSue Farrington and Dr. David Casarett will be conducting a discussion of the CHOICE program for those that may not be familiar with it or want to know more about it. They will demonstrate the portion of CHOICE functionality that has been completed, and provide information on the remainder of what Solutions will be doing in the future. David and Sue will also be available to help anyone who wants to sign up and join the seventy-plus other Solutions clients participating in CHOICE.




conference agenda pre-conference february 8 th and 9 th, 2016 main conference february 10 th...

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