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Conferencia. DECONSTRUYENDO VALOR ROMPER LAS REGLAS. Mr. Richard A. D’Aveni Profesor de Dirección Estratégica de AmosTuck Business School, Dartmouth College. DECONSTRUCTING VALUE. Breaking the Rules of the Competitive Game. Instituto de Empresa Annual Alumni Conference November 25, 2005. - PowerPoint PPT PresentationTRANSCRIPT
Conferencia
DECONSTRUYENDO VALOR ROMPER LAS REGLAS
Mr. Richard A. D’Aveni Profesor de Dirección Estratégica de AmosTuck Business School, Dartmouth College
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
DECONSTRUCTING DECONSTRUCTING VALUEVALUE
DECONSTRUCTING DECONSTRUCTING VALUEVALUE
Professor Richard D'Aveni
Breaking the Rules of the Competitive Game
Tuck School of Business at Dartmouth CollegeTuck School of Business at Dartmouth College
Instituto de EmpresaAnnual Alumni Conference
November 25, 2005
Instituto de EmpresaAnnual Alumni Conference
November 25, 2005
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
To Strategize About How to Use Rapid and Disruptive Change to Break the Old Rules of Competition
• To Change Mindsets by Embracing External Disruptions as Opportunities to Break the Rules
• To Examine How Traditional Strategic Rules Fail in Disruptive, Hypercompetitive Markets
• To Understand How to Win Using Fast Paced Disruption Strategies that Change the Rules of the Game
GoalsGoals
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Disruption and Unsustainable Advantage
CompetitiveAdvantage
Short Periodof Advantage
LaunchRapid Counter
Attack or Disruption
Time
CompetitiveAdvantage
Periodof Advantage
Launch Slow CounterAttack
Time
Stability and Traditional Sustainable Advantage
We Live In a Disruptive WorldWe Live In a Disruptive World
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Falling
Entry
Barriers
Hypercompetition
Capitalizing on the Four Driving Forces of Hypercompetition
Rising Deep Pockets
Accelerating
Technological
And
Business
Model Change
Fragmenting and Escalating Customer Demands
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Old Rules Don’t Apply
Because Time, Speed and Maneuvering MatterBecause Time, Speed and Maneuvering Matter
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
IN THE STONE AGE
Perfect Competition
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
The Old Rules: Win By Reducing Rivalry
Build Non-Competitive Industry Structures
Strong Defensive
Walls
• Barriers to Entry – Exclude Competitors
• Reduce Rivalry• Avoid Price Wars
• Differentiate—Generic Strategies
• Segment and Divide Up Markets
• Use the Power of Monopoly• Over Buyers
• Over Suppliers
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
...Aggressive Disruption
• Shift in the Rules of Competition?
• Revolutionary Technology?
• New Business Model?
• Deregulation or Privatization?
What Kind of World Do You Live In?
Please Sit Down if Answer is Yes
…Falling Barriers • Unconventional Entrant?
• Foreign Entrant?
• Adjacent Industry?
• Convergence?
...Escalating Competition• Quality War?
• Price War?
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
What are the New Rules of Hypercompetition?
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Advantage
Long-Term Advantage
Time
Strategic Dominance
Time
A Series of Advantages
Advantage
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Do Not Wait Until It Is Too Late
Time
Advantage
Doing
Setting Up
Planning
Envisioning
Four Virtually Simultaneous Organizations
Set Your Time Pacing Interval
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Financial Strength/ Reliability
Service/ Products
Value Pricing
Specialty Value
PropositionsBrand
QUALITY
Balance Sheet Management Agents
Economies of Scale in Operations/ Overhead
Link Marketing
with Underwriting
Distribution, Direct
Selling, and Internet
KNOW-HOW/ASSETS
FUTURE
FUTURE
Property & Casualty Insurance Industry
Pre-Plan Your Disruption SequenceCreate a Value and Competence Migration Path
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
The Essence of The Struggle
Nothing is Sustainable!Nothing is Sustainable!
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Knocking Rivals Off Balance: The Center of Gravity
Proactive Disruption of Competitors’ Advantages
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
The Disruption of the Brokerage Industry
Disrupting the Center of Gravity
Round 1: Challenging the Downstream End of the Brokerage Value Added Chain
Merrill’s Strengths
Largest Broker Network
Tailored Advice
Lower cost and 24-hr. service via
electronic/telephone service
Schwab’s Disruption
DistributionMarketingResearch/ Analysis
Product Development Service
Customer Account Reports
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
DistributionMarketingResearch/ Analysis
Product Development Service
Round 2: Challenging the Upstream End of the Brokerage Value Added Chain
Merrill’s Strengths
Schwab’s Disruption
Invention of CMA/Mutual
Funds
Securities Analysis
One Source provides many new products and
access to research by many funds
Customer Account Reports
The Disruption of the Brokerage Industry (cont.)
Disrupting the Center of Gravity
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
DistributionMarketingResearch/ Analysis
Product Development Service
Round 3: Rechallenging the Downstream End of the Brokerage Value Added Chain
Merrill’s Strengths
Largest Broker Network
Tailored Advice
Schwab Advisor Network &
Schwab OnLine
Schwab’s Disruption
Customer Account Reports
The Disruption of the Brokerage Industry (cont.)
Disrupting the Center of Gravity
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
DistributionMarketingResearch/ Analysis
Product Development Service
Round 4: The Empire Strikes Back
Merrill Drops Megatonage
Major Cost Cut Backs
(overseas & U.S.)
Major Employee
Reductions
Schwab Responds by Imitating Full Line Brokers
Customer Account Reports
Schwab Direct Detail
(In-depth Mutual Fund
Insights)
Upscale Rebranding
U.S. Trust Computerized
Stock Advice and Portfolio Planning
& Wireless Trading
My Financial Picture Online
New Compensation System
[No commission paid on small account trading]
Retirement Planning Network
Disrupting the Center of Gravity
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
DistributionMarketingResearch/ Analysis
Product Development Service
Round 5: The Guerilla Strikes Back
Merrill’s Investment Banking Strengths
Research Tied to
Investment Banking Deals
Schwab Challenges Conflicts of Interest
Customer Account Reports
IPOs Tied to Investment
Banking Deals
&
CMA Funds Used For
M&A Loans
Advertising De-Legitimizing Investment Banks—Biased Toward IB Clients Over Brokerage Clients Advertising De-Legitimizing Investment Banks—Biased Toward IB Clients Over Brokerage Clients
Disrupting the Center of Gravity
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
In Hypercompetition
The Only Defense is a Good Offense
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Industry Average Stock Performance
Industry Rivalry
1980’s - 1990’s
1950’s - 1970’s
Embracing The Hypercompetitive Shift
N = 200 Industries
Drive Growth to Create Shareholder ValueDrive Growth to Create Shareholder Value
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
The Goals of the Struggle
• Outmaneuver your opponent by serving your customer better
• Compete to neutralize or obsolete the opponent’s advantage at serving the customer
• Not to sustain your advantage
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Chivalry is Dead
The New Golden Rule
• Do Unto Yourself Before
Others Do Unto You
The New Goals
• Disrupt the Status Quo
• Reshape and Reinvent
the Industry
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Only Two Types of Firms
TheDisruptive
TheDead
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Type of Disruption
High
Fluctuating Equilibrium
(Near Equilibrium)
Disequilibrium
(Chaos)
Low
Equilibrium
(Stability)
Punctuated Equilibrium
(Periodic Disequilibrium)
Competence Neutral/
Enhancing
Competence Destroying
Frequency of Disruption
The Nature of Change: Turbulence
Turbulence is Disruption of the Status QuoTurbulence is Disruption of the Status Quo
Time
Equilibrium
Turbulence
Time
Punctuated Equilibrium
Turbulence
Time
Fluctuating Equilibrium
Turbulence
Time
Disequilibrium
Turbulence
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Matching Your Mindset to Turbulence
The Nature of Change Changes the Nature of Competitive Advantage
Type of Disruption
High
Fluctuating Equilibrium
Leverage & Layer Core Competencies
Disequilibrium
Hypercompetitive Strategies
Low
Equilibrium
Strong Barriers & Monopoly Power
Punctuated Equilibrium
Strategy as Revolution
Competence Neutral/
Enhancing
Competence Destroying
The Nature of Change and Strategy
© Copyright by Richard A. D’Aveni 2005. All rights reserved.
Type of Disruption
Frequency of Disruption
Which Type of Market are You In?
Do Your People Have the Right Strategic Mindset for the Type of Turbulence You Face?
High
Fluctuating Equilibrium
(Near Equilibrium)
Disequilibrium
(Chaos)
Low
Equilibrium
(Stability)
Punctuated Equilibrium
(Periodic Disequilibrium)
Competence Neutral/
Enhancing
Competence Destroying
Time
Equilibrium
Turbulence
Time
Punctuated Equilibrium
Turbulence
Time
Fluctuating Equilibrium
Turbulence
Time
Disequilibrium
Turbulence