X iO  Clo ud® Se rviceTh ird-Party De vice Mo n ito rin g

Co n f ig uratio n G uideCre s tro n Ele ctro n ics , I n c.

O rig in al I n s tructio n sTh e U . S. En g lis h ve rs io n o f th is do cume n t is th e o rig in al in s tructio n s .A ll o th e r lan g uag e s are a tran s latio n o f th e o rig in al in s tructio n s .

Cre s tro n pro duct de ve lo pme n t s o f tware is lice n s e d to Cre s tro n de ale rs an d Cre s tro n Se rvice Pro vide rs ( CSPs ) un de r alimite d n o n e x clus ive , n o n tran s f e rable So f tware De ve lo pme n t To o ls L ice n s e A g re e me n t. Cre s tro n pro duct o pe ratin gs ys te m s o f tware is lice n s e d to Cre s tro n de ale rs , CSPs , an d e n d-us e rs un de r a s e parate En d-U s e r L ice n s e A g re e me n t.Bo th o f th e s e A g re e me n ts can be f o un d o n th e Cre s tro n we bs ite at www. cre s tro n . co m/le g al/s o f tware _lice n s e _ag re e me n t.

Th e pro duct warran ty can be f o un d at www. cre s tro n . co m/warran ty.

Th e s pe cif ic pate n ts th at co ve r Cre s tro n pro ducts are lis te d at www. cre s tro n . co m/le g al/pate n ts.

Ce rtain Cre s tro n pro ducts co n tain o pe n s o urce s o f tware . Fo r s pe cif ic in f o rmatio n , vis it www. cre s tro n . co m/o pe n s o urce.

Cre s tro n , th e Cre s tro n lo g o , 3 -Se rie s , 4-Se rie s , Cre s tro n Co n n e cte d, an d X iO  Clo ud are e ith e r trade marks o r re g is te re dtrade marks o f Cre s tro n Ele ctro n ics , I n c. in th e U n ite d State s an d/o r o th e r co un trie s . Blu-ray Dis c is e ith e r a trade mark o rre g is te re d trade mark o f th e Blu-ray Dis c A s s o ciatio n ( BDA ) in th e U n ite d State s an d/o r o th e r co un trie s . Ce n tO S, R e dH at, an d R e d H at En te rpris e L in ux are e ith e r trade marks o r re g is te re d trade marks o r R e d H at, I n c. in th e U n ite d State san d/o r o th e r co un trie s . O th e r trade marks , re g is te re d trade marks , an d trade n ame s may be us e d in th is do cume n t tore f e r to e ith e r th e e n titie s claimin g th e marks an d n ame s o r th e ir pro ducts . Cre s tro n dis claims an y pro prie tary in te re s t inth e marks an d n ame s o f o th e rs . Cre s tro n is n o t re s po n s ible f o r e rro rs in typo g raph y o r ph o to g raph y.

© 2 0 2 1 Cre s tro n Ele ctro n ics , I n c.

Co nt ent s

I n tro ductio n 1

Sys te m R e quire me n ts 2De vice Mo n ito rin g with in a Cre s tro n Sys te m 2Ex te rn al De vice Mo n ito rin g 3

Co n f ig uratio n 4Co n f ig ure De vice Mo n ito rin g with in a Cre s tro n Sys te m 4

Claim Suppo rte d Th ird- Party De vice s 4Mo n ito r Suppo rte d Th ird- Party De vice s 6

Co n f ig ure Ex te rn al De vice Mo n ito rin g 7A dd Suppo rte d Th ird- Party De vice s 7Co n f ig ure Suppo rte d Th ird- Party De vice s 16Mo n ito r Suppo rte d Th ird- Party De vice s 17

Be s t Practice s 18

Co n f ig uratio n G uide — Do c. 8 6 2 7 C Co n te n ts • i

ii • Co n te n ts Co n f ig uratio n G uide — Do c. 8 6 2 7 C

Co n f ig uratio n G uide — Do c. 8 6 2 7 C X iO  Clo ud® Se rvice • 1

I nt ro du c t i o nTh e X iO  Clo ud® s e rvice pro vide s mo n ito rin g capabilitie s f o r s uppo rte d th ird-party de vice s 1 with ina Cre s tro n s ys te m us in g th e Cre s tro n Drive rs f rame wo rk, in cludin g pro je cto rs an d dis plays , cablean d s ate llite bo x e s , s tre amin g me dia playe rs , Blu- ray Dis c® playe rs , vide o co n f e re n cin g de vice s ,an d o th e rs . Th e de vice s will appe ar in th e X iO Clo ud s e rvice an d n e e d o n ly to be claime d to s tartmo n ito rin g .

N O TE:  Suppo rte d th ird- party de vice s th at us e th e Cre s tro n Co n n e cte d® co mmun icatio n spro to co l can be claime d to th e X iO  Clo ud s e rvice dire ctly with o ut re quirin g a Cre s tro n co n tro lpro ce s s o r.

Cre s tro n X iO  Clo ud™ G ate way s o f tware 2 can als o be us e d to mo n ito r s uppo rte d th ird-partyde vice s th at are n o t co n n e cte d to a Cre s tro n s ys te m. Th is co n f ig uratio n allo ws mo n ito rin g viaPin g , TCP, SN MP, an d th e Cre s tro n Drive rs f rame wo rk o ve r Eth e rn e t. Po we r o n an d po we r o f fco mman ds can als o be e x e cute d f o r all mo n ito re d de vice s th at s uppo rt th is f un ctio n ality.

Th is do cume n t pro vide s in f o rmatio n o n h o w to co n f ig ure th ird- party de vice mo n ito rin g inco n n e ctio n with an X iO  Clo ud s e rvice acco un t.

1 Th e le ve l o f th ird-party de vice s uppo rt an d co mpatibility is de pe n de n t o n th e availability o f th ird-party de vice drive rs ,wh ich may be s ubje ct to th e co n tro l o f th e applicable th ird-party de vice man uf acture r.

2 Cre s tro n X iO  Clo ud G ate way s o f tware was pre vio us ly a f e ature s ubs e t o f Cre s tro n Virtual Co n tro l ( VC-4)  s o f tware .U s e rs wh o in s talle d th e Cre s tro n X iO  Clo ud G ate way s o f tware as part o f a VC-4 in s tallatio n s h o uld mig rate to th es tan dalo n e Cre s tro n X iO  Clo ud G ate way s o f tware as de s cribe d in " A ppe n dix C: Mig rate f ro m Cre s tro n Virtual Co n tro l"o f th e Cre s tro n X iO  Clo ud G ate way So f tware I n s tallatio n G uide.

2 • X iO  Clo ud® Se rvice Co n f ig uratio n G uide — Do c. 8 6 2 7 C

S yst em Requ i rement sTh e f o llo win g s ys te m re quire me n ts mus t be me t prio r to co n f ig urin g th ird- party de vicemo n ito rin g with th e X iO  Clo ud s e rvice .

D ev i c e M o ni t o ri ng wi t hi n a Crest ro nS yst em

l A n  active X iO  Clo ud s e rvice acco un to Min imum X iO  Clo ud ve rs io n :  1. 2 1o SW - X I O C- EM  En dpo in t Man ag e me n t lice n s e re quire d pe r ro o m f o r bas e

f un ctio n ality ( co n f ig uratio n )o SW - X I O C- S Suppo rt lice n s e re quire d pe r ro o m f o r f ull f un ctio n ality, in cludin g de vice

mo n ito rin g an d ale rtsl A s uppo rte d Cre s tro n co n tro l s ys te m with th e f o llo win g co n f ig uratio n :

Co n tro l Sys te m Min imum Firmware R e le as e Max imum De vice s

3 -Se rie s ® Co n tro lSys te m ( e x cludin gDMPS3 s e rie s )

PU F 1. 7 0 0 1. 0 0 0 7 5 Cre s tro n Drive rs de vice s can bes pe cif ie d with in a us e r pro g ram pe rco n tro l s ys te m

3 -Se rie s Co n tro lSys te m ( DMPS3s e rie s o n ly)

DMPS3 -X X X :  PU F2 . 0 2 0 0 . 0 0 0 4,DMPS3 -4K-50 /10 0 /150 :1. 0 3 0 . 0 0 0 1,DMPS3 -4K-2 X X /3 X X :PU F 2 . 0 2 0 0 . 0 0 0 4

5 Cre s tro n Drive rs de vice s can bes pe cif ie d with in a us e r pro g ram pe rco n tro l s ys te m

4-Se rie s ™ Co n tro lSys te m

PU F 2 . 50 0 1. 0 0 0 0 4 2 5 Cre s tro n Drive rs de vice s can bes pe cif ie d with in a us e r pro g ram pe rco n tro l s ys te m

Cre s tro n VirtualCo n tro l ( VC-4)

2 . 4557 . 0 0 12 1 9 9 8 to tal de vice s can be s pe cif ie d with inus e r pro g rams acro s s all ro o ms with amax imum o f 40 0 Cre s tro n Drive rsde vice s .

N O TE: Th e de vice limit f o r Cre s tro n Virtual Co n tro l in clude s all de vice s th at h ave be e nadde d to th e co n tro l s ys te m f o r mo n ito rin g with in ro o ms an d f ro m th e clo ud.

l A  SI MPL o r SI MPL #  Pro pro g ram lo ade d to an o pe n s lo t o n th e co n tro l s ys te m th atin clude s th e Cre s tro n Drive rs de vice s th at will be mo n ito re d with in X iO  Clo ud. R e f e r toCo n f ig uratio n ( o n pag e  4) f o r mo re in f o rmatio n .

Co n f ig uratio n G uide — Do c. 8 6 2 7 C X iO  Clo ud® Se rvice • 3

l Cre s tro n Drive rs de vice s th at are co mpile d with min imum f rame wo rk ve rs io n6 . 0 0 . 0 0 0 . 0 0 2 5. Fo r a lis t o f all curre n tly s uppo rte d de vice type s , re f e r to th e Cre s tro nX iO  Clo ud G ate way s o f tware pro duct pag e .

N O TE:  I f th e s uppo rte d th ird- party de vice s in yo ur Cre s tro n s ys te m do n o t us e Cre s tro nDrive rs , th e y mus t be mo n ito re d e x te rn ally us in g Cre s tro n X iO  Clo ud G ate way s o f tware asde s cribe d o n th e n e x t pag e .

Ext ernal D ev i c e M o ni t o ri ngl A n  active X iO  Clo ud s e rvice acco un t

o Min imum X iO  Clo ud ve rs io n :  1. 2 1o SW - X I O C- EM  En dpo in t Man ag e me n t lice n s e re quire d pe r ro o m f o r bas e

f un ctio n ality ( co n f ig uratio n )o SW - X I O C- S Suppo rt lice n s e re quire d pe r ro o m f o r f ull f un ctio n ality, in cludin g de vice

mo n ito rin g an d ale rtsl Cre s tro n X iO  Clo ud G ate way s o f tware

N O TE:  Cre s tro n X iO  Clo ud G ate way s o f tware was pre vio us ly a f e ature s ubs e t o fCre s tro n Virtual Co n tro l ( VC-4)  s o f tware . U s e rs wh o in s talle d th e Cre s tro n X iO  Clo udG ate way s o f tware as part o f a VC- 4 in s tallatio n s h o uld mig rate to th e s tan dalo n eCre s tro n X iO  Clo ud G ate way s o f tware as de s cribe d in " A ppe n dix C: Mig rate f ro mCre s tro n Virtual Co n tro l" o f th e th e Cre s tro n X iO  Clo ud G ate way I n s tallatio n G uide .

o Min imum s o f tware ve rs io n :  2 . 4557 . 0 17 6o A max imum o f 9 9 8 th ird- party de vice s can be adde d with in th e Cre s tro n X iO  Clo ud

G ate way s o f tware e n viro n me n t, with a max imum o f 40 0 Cre s tro n Drive rs de vice s .l Suppo rte d th ird- party de vice s th at can be mo n ito re d o ve r Eth e rn e t us in g o n e o f th e

f o llo win g me th o ds :o Cre s tro n Drive rs de vice s s e le cte d f ro m Cre s tro n Drive rs Po rtalo Pin go SN MPo TCP

4 • X iO  Clo ud® Se rvice Co n f ig uratio n G uide — Do c. 8 6 2 7 C

Co nf i gu rat i o nTh e f o llo win g to pics de s cribe h o w to co n f ig ure th ird- party de vice mo n ito rin g with in an X iO  Clo udacco un t.

Prio r to co n f ig uratio n , re vie w Sys te m R e quire me n ts ( o n pag e  2 ) to e n s ure th at all n e ce s s aryre quire me n ts h ave be e n me t.

Co nf i gu re D ev i c e M o ni t o ri ng wi t hi n aCrest ro n S yst emU s e th e f o llo win g pro ce dure s to mo n ito r Cre s tro n Drive rs de vice s with in a Cre s tro n s ys te m.

Claim Sup p o r ted Th ir d-Par ty D evic es1. Claim a s uppo rte d Cre s tro n co n tro l s ys te m to yo ur X iO  Clo ud acco un t. R e f e r to th e

X iO  Clo ud® Pro vis io n in g an d Man ag e me n t Se rvice U s e r G uide f o r mo re in f o rmatio n o nclaimin g de vice s to th e X iO  Clo ud s e rvice .

2 . L o ad a SI MPL  o r SI MPL #  Pro us e r pro g ram to an o pe n s lo t o n th e co n tro l s ys te m th atin clude s th e th ird- party de vice s to be mo n ito re d. Fo r mo re in f o rmatio n , re f e r to th eappro priate to pics in th e SI MPL  o r SI MPL #  Pro h e lp f ile .

3 . Se le ct th e co n tro l s ys te m f ro m th e EN VI R O N MEN T  g ro up tre e in X iO  Clo ud.X iO  Clo ud - EN VI R O N MEN T G ro up Tre e

Co n f ig uratio n G uide — Do c. 8 6 2 7 C X iO  Clo ud® Se rvice • 5

4. N avig ate to th e Co n n e cte d De vice s tab.Co n n e cte d De vice s Tab

A ll th ird- party de vice s th at h ave be e n s pe cif ie d in th e us e r pro g ram are dis playe d in tablef o rmat. Th e f o llo win g in f o rmatio n an d s e ttin g s are pro vide d f o r e ach th ird-party de vice :

l Clo ud Cus to m N ame :  Th e cus to m n ame pro vide d f o r th e de vice with in X iO  Clo ud. I f th ede vice is claime d to th e X iO  Clo ud s e rvice , click th e cus to m n ame to vie w th e s tatus f o rth at de vice .

l Claime d :  I n dicate s wh e th e r th e th ird- party de vice h as be e n claime d with in th e X iO  Clo uds e rvice .

l De vice N ame :  Th e n ame pro vide d f o r th e de vice in th e us e r pro g ram.l Type :  Th e de vice type as de f in e d by th e de vice drive r.l G ro up/R o o m N ame :  Th e g ro up th at co n tain s th e de vice ( if it h as be e n adde d to a g ro up) .l Status :  I n dicate s wh e th e r th e de vice is re po rtin g as o n lin e o r o f f lin e . A ls o in dicate s

wh e th e r th e pare n t co n tro l s ys te m is o f f lin e ( in dicate d by th e Clo ud Co n n e cto r O f f lin es tatus ) .

l A ctio n s :  Pro vide s th e f o llo win g actio n s th at can be s e le cte d f o r th e de vice :o Click th e Edit butto n to e dit th e Clo ud Cus to m N ame . Click th e U pdate

butto n ( s h o wn wh ile e ditin g th e Clo ud Cus to m N ame )  to s ave an y ch an g e s .o Click th e Claim butto n to claim th e de vice to th e X iO  Clo ud s e rvice . I f th e de vice

is alre ady claime d, click th e U n claim butto n to un claim th e de vice .o Click th e De le te butto n to de le te th e de vice f ro m th e X iO  Clo ud s e rvice .

N O TE:  U s e th e De le te butto n to de le te a de vice f ro m th e de vice lis t. A de vice willals o be de le te d f ro m th e de vice lis t if it o r th e co n tro l s ys te m run n in g th e us e rpro g ram co n tain in g it is un claime d f ro m X iO  Clo ud. Th e de vice will co n tin ue to bes h o wn in th e de vice lis t if th e us e r pro g ram co n tain in g it is s to ppe d.

6 • X iO  Clo ud® Se rvice Co n f ig uratio n G uide — Do c. 8 6 2 7 C

Click th e Claim butto n n e x t to a de vice in th e Co n n e cte d De vice s table to claim it to th eX iO  Clo ud s e rvice . O n ce a de vice is claime d, it can be adde d to a g ro up by drag g in g it in to th ede s ire d g ro up with in th e EN VI R O N MEN T  g ro up tre e .

Mo n ito r Sup p o r ted Th ir d-Par ty D evic esSe le ct th e de vice f ro m th e Co n n e cte d De vice s table o r th e EN VI R O N MEN T g ro up tre e to vie w itss tatus . A  h amburg e r me n u ico n is s h o wn n e x t to th e de vice n ame in th e g ro up tre e , in dicatin gth at th e de vice is co n n e cte d via a co n tro l s ys te m.X iO  Clo ud - Th ird- Party De vice Status

Th e s tatus re po rte d f o r e ach de vice is de pe n de n t o n its type an d drive r:

l A t a min imum, th e de vice will re po rt bas ic in f o rmatio n in cludin g its co n tro l s ys te mg ate way n ame , cate g o ry, type , man uf acture r, an d n ame . Th e de vice will als o re po rtin f o rmatio n abo ut its drive r an d s uppo rte d co mmun icatio n pro to co ls .

l A cco rdio n s are pro vide d th at can be e x pan de d to vie w additio n al s tatus f o r th e de vice . Fo re x ample , a pro je cto r de vice may pro vide acco rdio n s f o r Po we r , I n put Se le ctio n s , Vo lume ,Co n s umable s , an d A le rts .

A dditio n ally, Po we r O n an d Po we r O f f e ve n ts can be s ch e dule d f o r th e de vice us in g th eSch e dule d A ctio n s tab ( if s uppo rte d by th e drive r) . Fo r mo re in f o rmatio n o n s ch e dule d actio n s ,re f e r to th e X iO  Clo ud® Pro vis io n in g an d Man ag e me n t Se rvice U s e r G uide .

Co n f ig uratio n G uide — Do c. 8 6 2 7 C X iO  Clo ud® Se rvice • 7

Co nf i gu re Ext ernal D ev i c e M o ni t o ri ngU s e th e f o llo win g pro ce dure s to co n f ig ure Cre s tro n X iO  Clo ud G ate way s o f tware to mo n ito rth ird-party de vice s e x te rn al to a Cre s tro n co n tro l s ys te m.

Add Sup p o r ted Th ir d-Par ty D evic es1. I n s tall Cre s tro n X iO  Clo ud G ate way s o f tware as de s cribe d in th e Cre s tro n X iO  Clo ud

G ate way I n s tallatio n G uide .

N O TE:  Cre s tro n X iO  Clo ud G ate way s o f tware was pre vio us ly a f e ature s ubs e t o fCre s tro n Virtual Co n tro l ( VC-4)  s o f tware . U s e rs wh o in s talle d th e Cre s tro n X iO  Clo udG ate way s o f tware as part o f a VC- 4 in s tallatio n s h o uld mig rate to th e s tan dalo n eCre s tro n X iO  Clo ud G ate way s o f tware as de s cribe d in " A ppe n dix C: Mig rate f ro mCre s tro n Virtual Co n tro l" o f th e Cre s tro n X iO  Clo ud G ate way I n s tallatio n G uide .

2 . Claim th e Cre s tro n X iO  Clo ud G ate way s e rve r to yo ur X iO  Clo ud acco un t. R e f e r to th eX iO  Clo ud® Pro vis io n in g an d Man ag e me n t Se rvice U s e r G uide f o r mo re in f o rmatio n o nclaimin g de vice s to th e X iO  Clo ud s e rvice .

3 . Se le ct th e g ate way f ro m th e EN VI R O N MEN T  g ro up tre e in X iO  Clo ud.X iO  Clo ud - EN VI R O N MEN T G ro up Tre e

8 • X iO  Clo ud® Se rvice Co n f ig uratio n G uide — Do c. 8 6 2 7 C

4. N avig ate to th e Co n n e cte d De vice s tab.Co n n e cte d De vice s Tab

5. Click +A dd Co n n e cte d De vice . Th e A dd Co n n e cte d De vice to G ate way dialo g bo x isdis playe d.A dd Co n n e cte d De vice to G ate way Dialo g Bo x

6 . En te r a n ame f o r th e de vice in th e N ame te x t f ie ld.

7 . Se le ct th e de vice type f ro m th e Type dro p- do wn me n u. Th e co n f ig uratio n o ptio n s f o r th ede vice dif f e rs de pe n din g o n its type as de s cribe d in th e f o llo win g s e ctio n s .

Co n f ig uratio n G uide — Do c. 8 6 2 7 C X iO  Clo ud® Se rvice • 9

Co n f i g u re I P Cre st ro n D ri v e rs D e v i c e M o n i t o ri n g1. Fro m th e A dd Co n n e cte d De vice to G ate way dialo g bo x , s e le ct Cre s tro n Ce rtif ie d Drive r .

Co n tro ls f o r co n f ig urin g a Cre s tro n Drive r de vice are s h o wn .

A dd Co n n e cte d De vice to G ate way Dialo g Bo x - Cre s tro n Ce rtif ie d Drive r

2 . I f de s ire d, turn o n th e Sh o w A ll Drive r Ve rs io n s to g g le to s h o w all ve rs io n s o f a drive r wh e ns e arch in g in th e Cre s tro n Drive rs po rtal.

3 . Click th e A dd N e w Drive r butto n . A  Se le ct a Drive r dialo g bo x is dis playe d s h o win g alldrive rs th at can be s e le cte d f ro m th e Cre s tro n Drive rs po rtal.Se le ct a Drive r Dialo g Bo x

N O TE:  O n ly Cre s tro n  Drive r de vice s th at co n n e ct o ve r Eth e rn e t ( I P)  can be s e le cte d. A n ydrive r th at us e s a dif f e re n t co n n e ctio n me th o d is f ilte re d o ut.

10 • X iO  Clo ud® Se rvice Co n f ig uratio n G uide — Do c. 8 6 2 7 C

Drive rs are dis playe d in table f o rmat. Th e f o llo win g in f o rmatio n is pro vide d f o r e ach drive r.

l Type :  Th e Cre s tro n Drive r de vice typel Man uf acture r :  Th e de vice man uf acture rl Suppo rte d Mo de ls : Th e de vice mo de ls th at are s uppo rte d by th is drive rl Co mmun icatio n : Th e co mmun icatio n me th o d s uppo rte d by th e drive r ( o n ly

I P/Eth e rn e t drive rs are available f o r s e le ctio n )l Ve rs io n :  Th e drive r ve rs io n

4. Click th e table ro w co n tain in g th e de s ire d drive r to s e le ct it, th e n click A dd Drive r . Th e A ddCo n n e cte d De vice to G ate way dialo g bo x is update d with co n tro ls an d s e tup in s tructio n sf o r th e drive r.A dd Co n n e cte d De vice to G ate way Dialo g Bo x - Drive r Se le cte d

5. En te r th e de vice I P addre s s o r h o s tn ame in to th e I P A ddre s s /H o s t N ame te x t f ie ld.

6 . I f applicable , co n f ig ure th e de vice as in s tructe d in th e Se tup I n s tructio n s s e ctio n . U s e th eCo n tin ue an d Back butto n s to mo ve th ro ug h th e vario us in s tructio n s .

7 . Click A dd De vice . Th e de vice is adde d to th e Co n n e cte d De vice s table f o r th e co n tro ls ys te m.

Co n f ig uratio n G uide — Do c. 8 6 2 7 C X iO  Clo ud® Se rvice • 11

Co n f i g u re P i n g M o n i t o ri n g1. Fro m th e A dd Co n n e cte d De vice to G ate way dialo g bo x , s e le ct Mo n ito re d De vice - Pin g .

Co n tro ls f o r co n f ig urin g an I P de vice f o r pin g mo n ito rin g are s h o wn .

A dd Co n n e cte d De vice to G ate way Dialo g Bo x - Pin g Mo n ito rin g

2 . En te r th e de vice I P addre s s o r h o s tn ame in to th e I P A ddre s s /H o s t N ame te x t f ie ld.

3 . En te r a n umbe r in to th e Fre que n cy te x t f ie ld to s e t th e duratio n ( in min ute s )  be twe e ne ach pin g atte mpt. Th e up an d do wn arro w butto n s n e x t to th e te x t f ie ld can als o be us e dto rais e o r lo we r th e value .

4. En te r a n umbe r in to th e R e try Co un t te x t to s e t th e n umbe r o f pin g atte mpts th at will bemade to th e de vice be f o re it is co n s ide re d o f f lin e . Th e up an d do wn arro w butto n s n e x t toth e te x t f ie ld can als o be us e d to rais e o r lo we r th e value .

5. Click A dd De vice . Th e de vice is adde d to th e Co n n e cte d De vice s table f o r th e co n tro ls ys te m.

12 • X iO  Clo ud® Se rvice Co n f ig uratio n G uide — Do c. 8 6 2 7 C

Co n f i g u re T CP  M o n i t o ri n g1. Fro m th e A dd Co n n e cte d De vice to G ate way dialo g bo x , s e le ct Mo n ito re d De vice - TCP .

Co n tro ls f o r co n f ig urin g a TCP de vice f o r mo n ito rin g are s h o wn .

A dd Co n n e cte d De vice to G ate way Dialo g Bo x - TCP Mo n ito rin g

2 . En te r th e de vice I P addre s s o r h o s tn ame in to th e I P A ddre s s /H o s t N ame te x t f ie ld.

3 . En te r a n umbe r in to th e Fre que n cy te x t f ie ld to s e t th e duratio n ( in min ute s )  be twe e ne ach pin g atte mpt. Th e up an d do wn arro w butto n s n e x t to th e te x t f ie ld can als o be us e dto rais e o r lo we r th e value .

4. En te r a n umbe r in to th e R e try Co un t te x t f ie ld to s e t th e n umbe r o f pin g atte mpts th atwill be made to th e de vice be f o re it is co n s ide re d o f f lin e . Th e up an d do wn arro w butto n sn e x t to th e te x t f ie ld can als o be us e d to rais e o r lo we r th e value .

5. En te r th e TCP po rt n umbe r us e d by th e de vice in to th e Po rt te x t f ie ld. " 443 " is th e de f aultvalue .

6 . Click A dd De vice . Th e de vice is adde d to th e Co n n e cte d De vice s table f o r th e co n tro ls ys te m.

Co n f ig uratio n G uide — Do c. 8 6 2 7 C X iO  Clo ud® Se rvice • 13

Co n f i g u re S N M P M o n i t o ri n g1. Fro m th e A dd Co n n e cte d De vice to G ate way dialo g bo x , s e le ct Mo n ito re d De vice - SN MP .

Co n tro ls f o r co n f ig urin g an SN MP de vice f o r mo n ito rin g are s h o wn .

A dd Co n n e cte d De vice to G ate way Dialo g Bo x - SN MP Mo n ito rin g

2 . Ex pan d th e N e two rk acco rdio n to co n f ig ure n e two rk s e ttin g s f o r th e de vice .A dd Co n n e cte d De vice to G ate way Dialo g Bo x - SN MP Mo n ito rin g ( N e two rk)

a. En te r th e de vice I P addre s s o r h o s tn ame in to th e I P A ddre s s /H o s t N ame te x t f ie ld.

b. En te r a n umbe r in to th e Fre que n cy te x t f ie ld to s e t th e duratio n ( inmin ute s )  be twe e n e ach pin g atte mpt. Th e up an d do wn arro w butto n s n e x t to th ete x t f ie ld can als o be us e d to rais e o r lo we r th e value .

c. En te r a n umbe r in to th e R e try Co un t te x t f ie ld to s e t th e n umbe r o f pin g atte mptsth at will be made to th e de vice be f o re it is co n s ide re d o f f lin e . Th e up an d do wnarro w butto n s n e x t to th e te x t f ie ld can als o be us e d to rais e o r lo we r th e value .

14 • X iO  Clo ud® Se rvice Co n f ig uratio n G uide — Do c. 8 6 2 7 C

d. En te r th e SN MP po rt n umbe r us e d by th e de vice in to th e Po rt te x t f ie ld. " 16 1" is th ede f ault value .

e . En te r th e SN MP co mmun ity s trin g n ame in th e Co mmun ity N ame te x t f ie ld toe n able th e co n n e ctio n to th e SN MP s e rve r.

f . U s e th e SN MP Ve rs io n dro p- do wn me n u to s e le ct th e SN MP ve rs io n ( with o r with o utauth e n ticatio n )  us e d by th e SN MP s e rve r.

3 . Ex pan d th e O I D En trie s acco rdio n to co n f ig ure th e que rie d O I Ds ( o bje ct ide n tif ie rs ) f o r th eSN MP co n n e ctio n .A dd Co n n e cte d De vice to G ate way Dialo g Bo x - SN MP Mo n ito rin g ( O I D En trie s )

4. En te r th e f o llo win g in f o rmatio n f o r th e in itial O I D En try:

a. En te r th e O I D e n try value in th e I d te x t f ie ld. Th is value is bas e d o n th e ide n tif ie rlo catio n with in th e O I D h ie rarch y.

b. En te r th e O I D n ame in th e N ame te x t f ie ld.

c. En te r a de s criptio n f o r th e O I D in th e De s criptio n te x t f ie ld.

5. Click + A dd to add additio n al O I D e n trie s f o r th e SN MP co n n e ctio n if n e ce s s ary. EachO I D e n try co n tain s th e s ame te x t f ie lds as pro vide d f o r th e in itial e n try.

Co n f ig uratio n G uide — Do c. 8 6 2 7 C X iO  Clo ud® Se rvice • 15

Th e f o llo win g imag e s h o ws s ample O I D e n trie s th at are f o rmatte d pro pe rly.

Sample O I D En trie s

6 . Click A dd De vice . Th e de vice is adde d to th e Co n n e cte d De vice s table f o r th e co n tro ls ys te m.

16 • X iO  Clo ud® Se rvice Co n f ig uratio n G uide — Do c. 8 6 2 7 C

Co n figur e Sup p o r ted Th ir d-Par ty D evic esO n ce s uppo rte d th ird- party de vice s h ave be e n adde d to th e g ate way, n avig ate to th e Co n n e cte dDe vice s tab f o r th e g ate way to vie w th e m. A ll s uppo rte d th ird- party de vice s th at h ave be e nadde d are dis playe d in table f o rmat.

Co n n e cte d De vice s Tab

Th e f o llo win g in f o rmatio n an d s e ttin g s are pro vide d f o r e ach th ird-party de vice :

l Clo ud Cus to m N ame :  Th e cus to m n ame pro vide d f o r th e de vice with in X iO  Clo ud. I f th ede vice is claime d to th e X iO  Clo ud s e rvice , click th e cus to m n ame to vie w th e s tatus f o rth at de vice .

l De vice N ame :  Th e n ame pro vide d f o r th e de vice in th e us e r pro g ram.l Type :  Th e de vice type as de f in e d by th e de vice drive r ( f o r Cre s tro n Drive r de vice s )  o r th e

co n n e ctio n typel G ro up/R o o m N ame :  Th e g ro up o r ro o m th at co n tain s th e de vice ( if it h as be e n adde d to a

g ro up o r ro o m) .l Status :  I n dicate s wh e th e r th e de vice is re po rtin g as o n lin e o r o f f lin e . A ls o in dicate s

wh e th e r th e pare n t Cre s tro n X iO  Clo ud G ate way s o f tware is o f f lin e ( in dicate d by th eClo ud Co n n e cto r O f f lin e s tatus ) .

l A ctio n s :  Pro vide s th e f o llo win g actio n s th at can be s e le cte d f o r th e de vice :o Click th e Edit butto n to e dit th e de vice us in g th e s e ttin g s de s cribe d in A dd

Suppo rte d Th ird- Party De vice s ( o n pag e  7 ) f o r th e co n n e ctio n type .o Click th e De le te butto n to de le te th e de vice f ro m th e X iO  Clo ud s e rvice .

A claime d s uppo rte d th ird-party de vice be adde d to a g ro up by clickin g th e clo ud ico n  to th erig h t o f th e de vice ' s table e n try an d th e n drag g in g it in to th e de s ire d g ro up with in th eEN VI R O N MEN T  me n u.

Co n f ig uratio n G uide — Do c. 8 6 2 7 C X iO  Clo ud® Se rvice • 17

A s uppo rte d th ird- party de vice can be un claime d by s e le ctin g it in th e Co n n e cte d De vice s tableth e n clickin g U n claim o r de le te d by clickin g De le te .

Mo n ito r Sup p o r ted Th ir d-Par ty D evic esSe le ct th e de vice f ro m th e Co n n e cte d De vice s table o r th e EN VI R O N MEN T g ro up tre e to vie w itss tatus .X iO  Clo ud - Th ird- Party De vice Status

Th e s tatus re po rte d f o r e ach de vice is de pe n de n t o n its type an d drive r ( if applicable ) :

l A t a min imum, th e de vice will re po rt bas ic in f o rmatio n in cludin g its co n tro l s ys te mg ate way n ame , n ame , an d co n n e ctio n type .

l A cco rdio n s are pro vide d th at can be e x pan de d to vie w additio n al s tatus f o r th e de vicede pe n din g o n its co n n e ctio n o r de vice type . Fo r e x ample , an SN MP de vice may pro videacco rdio n s f o r N e two rk , O I D En trie s , an d A le rts .

A dditio n ally, Po we r O n an d Po we r O f f e ve n ts can be s ch e dule d f o r th e de vice us in g th eSch e dule d A ctio n s tab ( if s uppo rte d by th e drive r o r co n n e ctio n me th o d) . Fo r mo re in f o rmatio no n s ch e dule d actio n s , re f e r to th e X iO  Clo ud® Pro vis io n in g an d Man ag e me n t Se rvice U s e r G uide .

18 • X iO  Clo ud® Se rvice Co n f ig uratio n G uide — Do c. 8 6 2 7 C

Best P rac t i c esR e f e r to th e f o llo win g be s t practice s wh e n co n f ig urin g th ird- party de vice mo n ito rin g withCre s tro n X iO  Clo ud G ate way s o f tware .

l Cre s tro n X iO  Clo ud G ate way s o f tware s h o uld be in s talle d o n a L in ux ® s e rve r de dicate d toth ird- party de vice mo n ito rin g .

l Th e f o llo win g s pe cif icatio n s are re co mme n de d f o r th e L in ux s e rve r:o O pe ratin g Sys te m :  R e d H at En te rpris e L in ux ® 8 . 4 s o f tware ( 6 4- bit ve rs io n ) ; o r

Ce n tO S® 8 . 4 s o f tware ( 6 4- bit ve rs io n )o N e two rk I n te rf ace :  1 G bpso H ard Drive :  50 0 G Bo Dis k Space :  2 0 0 G Bo CPU  Co re s :  4o R A M :  16 G B

l N o mo re th an 9 9 8 de vice s s h o uld be mo n ito re d with in a s in g le Cre s tro n X iO  Clo udG ate way e n viro n me n t, with a max imum o f 40 0 Cre s tro n Drive rs de vice s pe r e n viro n me n t.

l U s e th e de f ault s e ttin g s Pin g /TCP pin g time s an d o f f lin e re try co un ts .

Th is pag e is in te n tio n ally le f t blan k.

Co n f ig uratio n G uide — Do c. 8 6 2 7 C X iO  Clo ud® Se rvice • 19

Cre s tro n Ele ctro n ics , I n c.15 Vo lvo Drive , R o ckle ig h , N J 0 7 6 47Te l: 8 8 8 . CR ESTR O NFax : 2 0 1. 7 6 7 . 7 6 56www. cre s tro n . co m

Co n f ig uratio n G uide — Do c. 8 6 2 7 C

11/2 2 /2 1Spe cif icatio n s s ubje ct to

ch an g e with o ut n o tice .