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..the only constant is change -

change is inevitable

..Change can either be forcedupon us or created by ourselves

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EFFECTS OF CHANGE

AFFECTS OUR

CONFIDENCE

MAKES US

EMOTIONALLY

VULNERABLE

CREATES STRESS

AND ILLNESS

THREATENS OUR

SECURITY

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Insecurity Sense of loss and Confusion Mistrust and the ME focus Fear of letting-go-off the experience which

led to success in the past

People hold onto and value the past High uncertainty, Low stability, high

emotional stress

Perceived high levels of inconsistency High energyoften undirected Conflict increasesespecially between

groups

WHYRESISTANCE TO CHANGE

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At the Heart of Managing Change

lies the perception of change itself

Is Change an Opportunity or aProblem ?

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MANAGING CHANGE

Managing changesIn Organisation

Managing changesin Career

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CHANGES IN CAREER

CAREER AND LIFE

STAGES

Changes as aHOW

How do I getPromoted

How do IimproveProductivity

How do Iimprove my

value

Changes as aWHAT

What changesare necessaryfor mysuccess

What am Itrying toAccomplish

Changes as aWHY

Why do Ineed to

Progress Why do I

need tochange

myself

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ORGANISATIONAL CHANGE

WHY DO ORGANISATIONS CHANGE

WHY DO SOME OF THESE CHANGES

FAIL

HOW CAN WE HELP ORGANISATIONS

CHANGE MORE SUCCESSFULLY

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MYTHS OF ORGANIZATIONAL

CHANGE

COMMON MYTHS :

People want change Monday morning we will turn on the new

system and theyll use it A good training programme will answerall their questions

Our people have gone through a lot ofchangewhats one more change goingto matter

They have two optionsthey canchange or they can leave

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REACTIONS TO CHANGE

Peoples reactions are based onpast experiences and their

perceptions of the change

Most people do not resist changebut resist the perception that it is

being forced upon them

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EMOTIONAL RESPONSETO

ORGANIZATIONAL CHANGE

D E N I A L

A N G E R

B A R G A I N I N G

D E P R E S S I O N

ACCEPTANCE

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MANAGING CHANGE :

PREREQUISITES AT INDIVIDUAL LEVEL

HEAD

Thinking &Understanding

Emotional /Motivational

HEART

HANDS

BEHAVIORAL

Why shouldI change ?

Why should I do differently ?

Whats in itfor me ?

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CHANGE MANAGEMENT

EFFECTIVE CHANGE EQUALS :

ALTERINGMINDSET

HARNESSINGMOTIVATION

SHAPING BEHAVIOUR

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CHANGE MANAGEMENT

EFFECTIVE CHANGE EQUALS

Altering

Mindset

Shaping

Behaviour

Harnessing

Motivation

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STAGES OF CHANGE MANAGEMENT

Coming to grips with the problem

Working through the change

Attaining and sustaining improvement