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ACME Service BulletinIssue 8| January 2017

The awards and recognitions we receive continue to drive us to raise the bar for ourselves and further motivate us towards bettering customer service.

Heartiest congratulations to Teams Punjab, Haryana, Andhra Pradesh, Delhi & West Bengal for winning Customer appreciation.

First Silver Card in this year – Punjab & HaryanaAP – 3 Members have received Green CardDelhi – 12 Green CardsWest Bengal – 6 Green Cards in a week

In 2017, we hope to achieve great milestones with you and chart success story through best client service, expanding our business, engaging with communities through CSR, protecting environment by introducing innovative green technology solutions and striving to provide our employees with an enabling work environment. We wish you and your family a Happy & Prosperous New Year 2017!

CONGRATULATIONS!!!

HAPPY NEW YEAR 2017

December 2016

Certificate of Appreciation

Safety Compliance Dashboard for

Circles Scoring 100% Achievement

DelhiHaryana, Punjab & Himachal

MaharashtraOdishaNESA

Our Six Life Saving Rules

Protect yourself against a fall when working at height: Use full body harness

Wear your seat belt while in a car

Wear helmet while driving Two wheelers

While driving, do not use your mobile phone

No alcohol while working or driving

No unauthorized person allowed to work on electrical system

With the help of Technology we have initiated to take Technician Feedback through SMS on the Phone No. 9717238811. This will enable them to give candid feedback without any manual intervention.

Steps to Registration to mark Attendance:

Attendance Process Propagation

Feedback through SMS

Attendance App has been launched by IT for Circle Office staff in January 2017. It will be marked through Latlong.

New Initiative by IT for attendance of Circle Office Staff

Technician’s Mobile No. should be updated in OmegaTechnician’s Mobile No Should be registeredFor registration, Please send ‘START’ on 9717671117 not on 9717238811There are 2 phone numbers for marking the attendancePlease send ‘ATT*P’ only on these no’s either 9717238811 or 9650011163

At ACME, we believe that all incidents and injuries can be prevented by creating and reinforcing a culture of shared commitment. We recognize the importance of having top leadership teams engaged in driving safety performance and are continuously engaged in transforming safety from a top down directive to a value that fosters personal responsibility. We have been achieving it by moving from "you" to "me" to "we". “You” is when leaders tell people how to work safely. “Me” is when I ask how can I make sure I’m working safety. And “we” is where every person routinely asks how he or she can help everyone work more safely.

This mindset will help us reach our desired goal of zero incidents and injuries.

Creating a culture of no incidents is no accident.

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ACME Cleantech Solutions Pvt. Ltd.

28th Road Safety Week

ACCIDENT IS PAINFUL - SAFETY IS GAINFUL

celebrates

11th - 17th January 2017

EVERYONE’S SAFETY Is Everybody’s Business

ACME Celebrates Road Safety Week 2017

ROAD SAFETY Awareness Campaign

Safety training sessionat Head Office

Creating Road Safety awarenesson the road

A glimpse inside the School BusEducating the School Students about Road Safety

Security personnels pinning Security Badge to employees

ACME employees engaging withSchool Students

Distributing badges and chocolates to the School Staff and Students

Quiz Competition organizedat various Schools

Creating general awarenesson Road Safety

Prize distribution to the winners of Road Safety Quiz Competition

Creating general awarenesson Road Safety

Prize distribution to the winners of Road Safety Quiz Competition

PIU/PMS -FIELD SERVICE REPORT-Maintenance check list

Customer Name: Indus Towers Limited

Site ID: IN-1252692 (INCS00010095685)

Name: KABELA CENTER

Type: Non-Strategic

Site Address: INDIA

FAULT DESCRIPTION: ACME Auto Indus TT Upload

FSR No.: 126597 Date: 15-12-2016

Call Type: BD

Engineer Name: MANIKANTA GUTHULA

TT No.: ACME/13/12/2016/1280

Attend Date: 12-15-2016 Time: 09:57 AM

Close Date: 12-15-2016 Time: 10:56 AM

Circle Name: ANDHRA PRADESH Cluster: Vijayawada

Call Status: Complete

INPUT PARAMETERS:V(R-Y): 450V V(Y-B): 432 V(B-R): 444 V(N-E): 00V

I ( R ): 0 I ( Y ): 16 I ( B ): 16 I ( N ): 0

OUTPUT PARAMETERS:V(R-N): 220 V(Y-N): 220 V(B-N): 0 V(N-E): 0

LCU-1 O/PCurrent: 10 LCU-2

O/P Current: 20 LCU-3O/P Current: 0 PIU display

O/P Current: 30

AUTOMATION: OK NOT OK

DG Automation Cable : OK

DG Battery Charger : OK

DG Relay Box / Start Stop Switch : OK

PIU DETAILS: Indoor Outdoor

PIU Type: Normal Range

Sr.No.: 00093 Rating: 25

PIU Model/Version: 114v

LCU Rating: 12.5 Qty: 2

LCU Type: 12.5 LCU Batch No: na

PIU Installation Date: 15-12-2012

SPD Make & Model: DEHN

SPD Type: DEHN

SPD Working Status: OK

LCU bypassed underEnergy Project :

No

CPU Type: ASA10N0235-ASSY PCBCONTROL CARD (CPU) -IT FOR MULTIPHASE

ALARM TEST: (Please tick if OK,cross if not OK)

Mains Fail: OK SOB:OK Rectifier Fail: OK Low Batt: HRT: OK Fire & Smoke: OK LLOP: OKDG Major Fault: OK DG On Load: OK DC Fuse fail: OK Door Open: OK HCT/HWT/LWL/V-Belt: OK Fire detector LED Condition: OK Fire Detector Position ( Roof Top): OK

Announcing Top EFSR - December 2016

Electronic Field Service Report December 2016

ManikantaGuthulaAndhra Pradesh



Site ID: IDEA/DEL/5073 (CRQS00002461180)

Name: Ajronda, FBD

Type: Non-Strategic

Site Address: INDIA


FSR No.: 127411 Date: 17-12-2016

Call Type: PM

Engineer Name: QAMAR ALAM

TT No.: ACME/15/12/2016/0185


Close Date: 12-17-2016 Time: 10:02 AM

Circle Name: DELHI Cluster: Faridabad



I ( R ): 19 I ( Y ): 28 I ( B ): 23 I ( N ): 0




O/P Current: 64






PIU Type: Multiphase

Sr.No.: na Rating: 37.5

PIU Model/Version: 333


LCU Type: 12.5 LCU Batch No: ftp04n0070



SPD Type: DEHN



No

CPU Type: ASA10N0235-ASSY PCBCONTROL CARD (CPU) - IT FORMULTIPHASE



QamarAlamDelhi



Site ID: IN-1036346 (CRQS00002374648)

Name: AISMAILE/ NATABARI

Type: Non-Strategic

Site Address: INDIA


FSR No.: 121527 Date: 01-12-2016

Call Type: PM

Engineer Name: Ashok Kumar Sahu

TT No.: ACME/30/11/2016/0201


Close Date: 12-01-2016 Time: 12:09 PM

Circle Name: WEST BENGAL Cluster: Nadia



I ( R ): 13 I ( Y ): 0 I ( B ): 18 I ( N ): 0




O/P Current: 33






PIU Type: Wide Range

Sr.No.: 03-253/001070/15aug21 Rating: 25

PIU Model/Version: 109


LCU Type: 12.5 LCU Batch No: Na



SPD Type: DEHN



No

CPU Type: ASA10N0235-ASSY PCB CONTROL CARD(CPU) - IT FOR MULTIPHASE



Ashok Kumar Sahu

West Bengal

Employees of the Month – December 2016

PM within SLA : 100%Month Productivity : 1.6Best Average Reach At Site : 8:30AM – 9:30AM

Manikanta GuthulaAndhra Pradesh

Contact No. - 9010526644


Beer SinghChandigarh

Contact No. - 9780253156

Manish Kumar BhardwajGujarat

Contact No. - 9601684509



Rajeev ShrivastavaMadhya Pradesh

Contact No. - 9981511607

Labo Ram BarmanAssam

Contact No. - 9707199012



Ravi Ranjan KumarBihar

Contact No. - 7484989966


Gulshan KumarHaryana

Contact No. - 9996603432

PM within SLA :100%Month Productivity : 0.8Best Average Reach At Site : 8:30AM – 9:30AM

Prem PaulJammu & Kashmir

Contact No. - 9797486937

Rijeesh VKerala

Contact No. - 9072584924


Vishal Ashok BaingMaharashtra

Contact No. - 9673335732



Awadesh SinghUP East

Contact No. - 7571841122

Avg. Call Closure: 3 P/DayTotal Calls Closed: 77Call Closure throughTab: 100%


Qamar AlamDelhi

Contact No. - 9540024469Tamil Nadu

Contact No. - 9629629990

S Harun Basha


TRC (MPCG)Contact No. - 7389500870

Dhanjee Sharma

Highest productivity in TRC Pan India level.

ACME App – A Big Success StoryWe are happy to inform that all the Technicians including Pull-through/NMS/EMS have switched to using ACME App which has increased their productivity manifolds. We encourage you to start using it from your personal Android Smart Phone so that you too become eligible to earn Rs. 200 against its usage.

On-the-Spot Awardees – December 2016

Manaranjan JenaOdisha

Contact No. - 9583177961


Bhim SenHimachal Pradesh

Contact No. - 9805919181



Mahesh ShettyKarnataka

Contact No. - 9008445171

Sachin KumarUP West

Contact No. - 9927635157



Mohasin KhanRajasthan

Contact No. – 9782276468


S K Sarafat HossainKolkata

Contact No. - 9932148327

Completed AC’s PM & BD within SLA in his Cluster and travelled to other Cluster - Doda for 30 AC’s PM & BD calls. Finished 40 ACs health checkup in BIL warehouse in Jammu and repaired 36 ACs in BIL warehouse in Jammu.

Ravinder SinghJammu & Kashmir

Contact No. - 9596941395

Two critical sites closed on New year’s eve through ICM (300 Km Night travel) at Almora Hills.

Dharamveer SinghUP West

Contact No. - 8868878803

Apart from his district, supported other Cluster - Tirupati and closed 10 BD calls.

P SatyanarayanaTelangana

Contact No. - 9010200103

Apart from his district, supported other Cluster - Tirupati and closed 15 BD calls

Nuthan VidyasagarAndhra Pradesh

Contact No. - 9100901516

Wear Helmet to protect your lifeACME gives paramount importance to include safety as an inherent feature in our lives and everything that we do.

We would urge you to wear helmet without any failure or negligence both while driving a 2 Wheeler and working at sites to protect your head from injury due to falling objects, impact with other objects, debris, rain, electric shock and road accident.

As a defensive covering for the head, the helmet technology comprises of a suspension that spreads the helmet’s weight over the top of the head. It also provides a space of approximately 30 mm (1.2 inch) between the helmet’s shell and the wearer’s head so that if an object strikes the shell, the impact is less likely to be transmitted directly to the skull.

Thus, a Helmet can be your life savior in the incident of an accident.

Head Office: Plot No. 152, Sector 44, Gurugram - 122 002 (Haryana) IndiaPhone: +91-124-7117000 • Fax: +91-124-7117001 • Email: [email protected] • Website: www.acme.in

ACME Cleantech Solutions Private Limited

congratulations!!! happy new year 2017 - acme service bulletin - is… · acme service bulletin ......

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