connect the dots: multi-attribution reporting tips

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@adrianvender #smx Connect The Dots: Multi-Attribution Reporting Tips Adrian Vender Director of Analytics Internet Marketing Inc. @adrianvender

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I discuss the overall importance of implementing a cross-device multi-attribution data infrastructure and reporting solutions that will uncover insights based on an various attribution models.

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Page 1: Connect the Dots: Multi-Attribution Reporting Tips

@adrianvender #smx

Connect The Dots: Multi-AttributionReporting Tips

Adrian VenderDirector of Analytics

Internet Marketing Inc.@adrianvender

Page 2: Connect the Dots: Multi-Attribution Reporting Tips

@adrianvender #smx

Last Click Attribution

User goes to your site. Converts on that visit. Full credit goes to that source.…O RLY???

Page 3: Connect the Dots: Multi-Attribution Reporting Tips

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Multi-Click, Multi-Device

In reality, user journeys are much more complex.

Page 4: Connect the Dots: Multi-Attribution Reporting Tips

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How do we track across devices?

Page 5: Connect the Dots: Multi-Attribution Reporting Tips

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Cross-Device Tracking with GA

With Universal Analytics, you can tie users across devices by sending a unique User ID in your UA hits.

Unfortunately, not all websites can identify users via logins, social authentications, etc.

userId: 4815162342 userId: 4815162342

@JustinCutroni

http://cutroni.com/blog/2014/04/10/understanding-cross-device-measurement-and-the-user-id/

Page 6: Connect the Dots: Multi-Attribution Reporting Tips

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User-ID Reports in GA

When you CAN send a User ID... The reports are great!

Device Overlap: Discover common device combos among your users.

Device Pathing: See the order of device usage on your site.

Acquisition Device: Compare revenue from originating device vs later-used devices.

Page 7: Connect the Dots: Multi-Attribution Reporting Tips

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Cross-Device Tracking in Convertro

Pretty darn good.

Through a hybrid system of 1st

and 3rd party cookies, browser fingerprinting, 3rd party data and other secret sauce, Convertro does some cross-device matching automatically.

Though, you can match by User ID, just to be certain.

Page 8: Connect the Dots: Multi-Attribution Reporting Tips

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How & Why to pick an Attribution Model.

Page 9: Connect the Dots: Multi-Attribution Reporting Tips

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Last-Click Attribution in GA Reports

Just say no.

If you have any cross-channel, multi-touch marketing... Last Click is a lie. Last Click is used for most standard GA reports.

Page 10: Connect the Dots: Multi-Attribution Reporting Tips

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Attribution Modeling in GA

Selecting any multi-touch model may provide a significant lift of conversion credit to your marketing channels.

Link your AdWords, DoubleClick (GA Premium only), or import cost data for any source to get CPA and ROAS metrics.

Page 11: Connect the Dots: Multi-Attribution Reporting Tips

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Conversion Segments

Use Conversion Segments with Attribution Models to answer questions like:

“What’s the revenue influence of Paid Search as an introducer?”

“How much credit does each channel get for long conversion journeys?”

Page 12: Connect the Dots: Multi-Attribution Reporting Tips

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Choosing an Attribution Model

You can select pre-defined rule-based models, or you can create custom rule-based models.

With GA Premium, you can enable an algorithmic “Data-Driven” attribution model!

Learn more about selecting and creating attribution models from Avinash!

@Avinash

http://www.kaushik.net/avinash/multi-channel-attribution-modeling-good-bad-ugly-models/

Page 13: Connect the Dots: Multi-Attribution Reporting Tips

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Convertro Algorithmic Attribution

Convertro’s magic is in the algorithmic attribution model, which involves a complex statistical analysis and regression learning to improve and assign conversion contribution by each channel, keyword, creative, etc.

Page 14: Connect the Dots: Multi-Attribution Reporting Tips

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Convertro Algorithmic Attribution

Export Convertro’s Detailed Conversion Data reports to solve some fun Big Data challenges.

Convertro + CRM = LTV contribution by sourceConvertro + GA = Algorithmic product-level contributionConvertro + Call-Tracking = Phone-order contribution

Tableau is our primary tool of choice.

You can also store/connect data with Google BigQuery. Visualize with Excel, Google Docs or Visualization API.

http://www.programmableweb.com/news/three-techniques-visualizing-data-google-bigquery/how-to/2012/08/29

Page 15: Connect the Dots: Multi-Attribution Reporting Tips

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Thank You

Adrian VenderAdrian Vender

Director of AnalyticsInternet Marketing Inc.

@adrianvender