constructive assertiveness
DESCRIPTION
,okojTRANSCRIPT
Constructive assertiveness: Describe your concerns clearly, insist that misbehaviorbe corrected, and resist being coerced or manipulated.2. Empathic responding: Listen to the students perspective and react in waysthat maintain a positive relationship and encourage further discussion.3. Problem solving: This component includes several steps for reaching mutuallysatisfactory resolutions to problems; it requires working with the studentto develop a plan for change.