CONSULTINGAPAMSA Leadership Development Module

Consulting

Assess the need for consultants in each situation

Identify the appropriate persons to recruit as consultants

Determine if it is feasible to recruit these persons—if so, get connected

Relations-Oriented Behaviors

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 95-97)

Relations-Oriented Behaviors

Consulting

Consultants help facilitate effective decision making

Identify one situation where you sought consultation for a critical decision and briefly describe the outcome of your efforts

Leadership Challenge (27)

Supporting

Guidelines For Consulting

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 71-72)

Importance of the decision Identify experts Evaluate cooperation Evaluate acceptance Consult meeting

Consulting

Evaluate the importance of the decisions

Critical decisions impact work function and the accomplishment of team goals

Decision quality is most important when mistakes are very visible and reflect poorly on the team

Importance Of The Decision

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 95-97)

Consulting

Consultation is most important for complex situations and leaders who lack experience

Identify people with relevant knowledge and expertise

Use this opportunity to build a good network of contacts in various fields of expertise

Identify Experts

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 95-97)

Consulting

Assess degree of cooperation by consultants

Cooperation is critical and more likely if the decision is inline with the consultant’s values

Avoid unhealthy relations with consultants of different objectives or are unwilling to share responsibilities

Evaluate Cooperation

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 95-97)

Consulting

Evaluate acceptance of decisions made without consultants

Consultants are not necessary if the team has the knowledge to make a good decision

Acceptance of decisions is more likely if inline with team priorities and goals

Evaluate Acceptance

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 95-97)

Consulting

Evaluate the feasibility of holding a consult meeting

Challenges include scheduling conflicts, greater time needed, and delay in decisions

Allows more thorough assessment of situation and all actions to be taken

Consult Meeting

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 95-97)

Relations-Oriented Behaviors

Consulting

Consulting encourages desirable proactive behaviors and task commitment

Recognize varied contributions through praise, awards, and ceremonies

Utilize the Guidelines for Consulting to acknowledge others and effectively define the values and priorities of your team

Summary

Relations-Oriented Behaviors

Media Relations

Our next module discusses guidelines to build a positive relationship with the news media

Next Topic…

Relations-Oriented Behaviors

G. Yukl, Leadership In Organizations, New Jersey: Pearson Prentice Hall, 2006, p. 95-97

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