consumer insight marketing to muslims

12
Customer Trends with Ayesha Saeed www.CustomerTrendlog.com Marketing to Muslims

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• Imagery Driven: I am not sure when marketers will realize Islam is beyond crescent, veils and prayer mats. (may be the end of the Mayan Calendar will be the beginning of that realization – pun intended) • Muslims are undoubtedly a big and juicy market USD 2 trillion, but there are not enough specialized advertising agencies, other than Ogilvy Noor, for this market segment when compared to other Niche’s like Hispanic Market. • On an average, Muslims of the world are 27 years old. Your typical YPE, generation Y & generation x. Imagine their lives, facebook, multiculturalism, strong faith and tons of media bombardment trying to tell them that they are backward or fundamentalists. They clearly seek clarity what is stopping brands to offer them that? • Indonesia & Malaysia have done some interesting advancements in Islamic Branding front like introducing a Fashion brand etc. I crave to see more of that coming from rest of the world. • Muslims are travelling: I have a privilege to live in UAE (most of you know it as Dubai), everyone here travels at least once a year. And when we do, trust me it is hassle to find comfort from small to large things e.g. availability of water in washrooms, halal food, Ramadan timing breakfast etc. The market spent of Muslim Travellers is around USD 126 billion, tourism industry must try to capture it. • Less Judgmental: Aren’t we a bit too quick in drawing our conclusions when it comes to religious minority or majority? Here is an interesting article about that

TRANSCRIPT

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Marketing to Muslims

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Example: how marketing evolves

Source: Women 2020

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Imagery Driven Ads

Islamic Advertising being confined to the literal images & icons that represents rituals

Message Driven Comm.

Communication is currently being explored on capitalizing the messages of Islam.

Missing

Insight Driven Comm.

Muslims’ issues, insights and their ideals (relatable by Muslims and Non-Muslims) haven't been explored and communicated.

Marketing to Muslim, where it stands

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What needs to be done

“Rather than just talking at the Muslim community, businesses need to consider investing in the Muslim community.”

Khalid Sharif, founder of The Muslim Paper and Ummah Foods

Source: Marketing Week

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Key Insights into Muslims - Young

Young: The average age in Muslim majority countries is only

27 years

Insight: Energetic, Aspirational, Demanding,

Talkative & confused

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Key Insights into Muslims - Affluent Muslim traveller

Travel lifestyle: 2011 the Muslim travellers spent USD 126 billion. Muslim travellers tend to travel in larger family groups, stay longer and spend more.

Insight: Brands should offer Muslim-friendly holiday experience. Go explore the world, while you have the comfort of being connected with your religious values

Source: BBC

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Global Agenda 2013

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Conclusion

Relate to Muslim & Offer Islamic Values

If you look at some of the values that stem from the QURAN, you’ll find a list of very

emotionally appealing values, such as

“Pure, honorable, honest, consistent, kind, true, trusted, responsible, wise, respectful

and intelligent.”

Dr Paul Temporal, associate fellow at Said Business School

Source: Marketing Week