control engineering june 2013
TRANSCRIPT
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www.controleng.comDe
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WINNER
2013
withCOMMUNICATIONS
The rst Ethernet port is a real bargainsince it comes embedded on the H2-DM1E CPU ($399)
All Do-more CPUs also have one serial port built in tocommunicate with other control devices
For more serial ports, add H2-SERIO-4 modules, with threeports per module ($176 each)
Need more Ethernet? Segregate Do-more connection toEthernet networks for security or isolation by adding anH2-ECOM100 module ($301 each)
Name your devices -Give your communication ports logical names and referto those names in your program for ease and clarity.
Dene a custom protocol
with an instruction set that lets you dene a non-standarddata exchange (serial or Ethernet!)
www.automationdirect.com
1-800-633-0405
Go online or call to get complete information,request your free catalog, or place an order.
Each Do-more CPU comes with acoupon for a 30-day free trial of
online video training. So visit
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details, watch overview videos, and
download the free programming
software Do-more Designer to take
it for a spin. Starter kits are
available also.
moreTM
Do
Tons of communication optionsThe Do-more PLC offers connectivity right out of the box, andbeyond. Whether you need serial communications to controldevices, or high-speed Ethernet to connect to plant networks,you can do it easily and inexpensively with Do-more:
Serverswww
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RS-232
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RS-232
RS-232
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CLICK PLC
C-moreMicro
RS-232
MODBUS TCPServer
MODBUS TCPServer
Factory Network
DL205 PLC
C-more HMI
Ethernet
Ethernet
RS-232
ViewMarqIndustrial LED MessageDisplays
input #1 at www.controleng.com/information
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omega.com
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2 JUNE 2013 CONTROL ENGINEERING www.controleng.com
39
35
CONTROL ENGINEERING (ISSN 0010-8049, Vol. 60, No. 6, GST #123397457) is published 12x per year, Monthly by CFE Media, LLC, 1111 W. 22nd Street, Suite #250, Oak Brook, IL 60523. Jim Langhenry, Group Publisher/Co-Foun der; Stev e Rourke CEO/COO/Co-Fo under. CONTROL ENGI NEERING cop yright 20 13 by CFE Media, L LC. All righ ts reserv ed. CONTROL E NGINEERING is a regi stered tra demark of CFE M edia, LLC used un der lice nse. Peri-odicals postage paid at Oak Brook, IL 60523 and additional mailing offices. Circulation records are maintained at CFE Media, LLC, 1111 W. 22nd Street, Suite #250, Oak Brook, IL 60523. Telephone: 630/571-4070 x2220. E-mail:[email protected]: send address changes to CONTROL ENGINEERING, 1111 W. 22nd Street, Suite #250, Oak Brook, IL 60523. Publications Mail Agreement No. 40685520. Return undeliverableCanadian addresses to: 1111 W. 22nd Street, Suite #250, Oak Brook, IL 60523. Email: [email protected]. Rates for nonqualified subscriptions, including all issues: USA, $ 145/yr; Canada, $ 180/yr (includes7% GST, GST#123397457); Mexico, $ 172/yr; International air delivery $318/yr. Except for special issues where price changes are i ndicated, single copies are available for $20.00 US and $25.00 foreign.Please address all subscription mail to CONTROL ENGINEERING, 1111 W. 22nd Street, Suite #250, Oak Brook, IL 60523. Printed in the USA. CFE Media, LLC does not assume and hereby disclaims any liabilityto any person for any l oss or damage caused by errors or omissions in the material contained herein, regardless of whether such errors result from negligence, accident or any other cause whatsoever.
26
Vol. 60
Number 6
COVERING CONTROL, INSTRUMENTATION, AND AUTOMATION SYSTEMS WORLDWIDE
26 Beyond automation: Humans as process controllersWhile automated control systems can keep our processes running efciently, new variables are
entering into the production equation that are beyond what we can expect from PID.
35 Mechatronic designs blend power, electronics, mechanical systemsMechatronics pre-integrates power, electronic, and mechanical systems, using hardware, software and
networks to simplify design, lower costs, and speed time to market.
39Seven reasons to consider a non-Ethernet industrial networkHere are seven reasons non-Ethernet networks might be specied for an industrial project, to help
determine if an Ethernet, eldbus, or a device or sensor-level network should be considered.
45 2013 System Integrator GiantsThe 100 largest system integrators in the industrial automation businesswho they are and what they do.
Features
JUNE2013
Courtesy: Control Engineering
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Oil and gas producers are relying on Industrial
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United States [email protected]: (818) 894-7111 FAX: (818) 891-2816
Australia [email protected]: (02) 8536-7200 FAX: (02) 9525-7296
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China [email protected]: 86-21-62491499 FAX: 86-21-62490635
United Kingdom [email protected]: 01293 514488 FAX: 01293 536852
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www.controleng.com CONTROL ENGINEERING JUNE 2013 5
8 Think AgainIm having a ball at work
10 Product ExclusiveMulti-purpose digital panel meters
12 Tech UpdateProcess risk assessment uses
big data
14 IT & Engineering Insight
Hacked without knowing it
16 InternationalLabor supply, demand bring
changes to China manufacturing
industries
18 Machine SafetySeverity, frequency, probability
ISO 13849-1: 2006
96 Back to BasicsSelecting voltage-based pressure
sensors
departments
20 Robots in diverse industries;setting system baselines;wireless control for carts;cyber security webcast;new book offers legal advice
news
67 Embedded PC; HMIsoftware; pressure sensor;multi-touch PC/HMI; ultra-sonic owmeter; PoE powerinjector; and more
products
Inside MachinesStarts after p. 57. If not, see www.controleng.com/archive for June.
M1 WindPower 2013: Fair winds in ChicagoThe American Wind Energy Associations conference and exhibition showed
how automation and controls help the manufacturing and use of wind-power
technologies.
M3 Packaging company saves vacuum system costsEnergy audits estimate at least 25% reduction in annual operating costs for bag-
making machines after adding motor drives and a new monitoring system.
M6 PC-based controls help packaging machinesBag-in-box food packaging machines embrace modular concepts, adaptability,
ease of maintenance, reliability, and universal high-performance control systems.
M7 Powering reliable entertainmentMission-critical entertainment may seem like a misnomer, until considering that
commercial time for some venues exceeds $1 million per minute.
PRODUCT EXCLUSIVE
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6 JUNE 2013 CONTROL ENGINEERING www.controleng.com
More learning, less surngExclusive blogs at www.controleng.com/blogs
Real World Engineering: What happens when companies cant train new engineers
Machine Safety: Robotic Industries Assoc. updates safety requirements for robots Pillar to Post: Making personal life decisions based on device diagnostics
Join the discussions at www.linkedin.com/groups?gid=1967039
Support for Windows XP is ending. Should I be concerned?
Looking for ways to detect if a manifold valve is open or closed.
Where can I nd resources for learning structured text programming?
What SCADA software is available as shareware or free license? Is there any?
Topic-specic e-newslettersStart your subscriptions at www.controleng.com/newsletters
Weekly News: Reports from the WindPower 2013
Information Control: Worlds collide as M2M meets IT
Safety & Security: A new approach for safer networking
Process & Advanced Control: PID math demystied, parts 1 and 2
Machine Control: Motor repair and replace by the numbers
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Point, click, watch
VIDEO: Report from Sensors ExpoThe 2013 Sensors Expo & Conference returned to Chicago
again. Read about some of the latest technologies at
www.controleng.com, including a video produced by
Control Engineeringthat takes you to the exhibit area
where you can hear from the companies. To go there
directly, scan the QR code to the right.
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input #5 at www.controleng.com/information
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Content Specialists/EditorialMark T. Hoske, Content Manager630-571-4070, x2214, [email protected]
Peter Welander, Content Manager630-571-4070, x2213, [email protected]
Bob Vavra, Content Manager630-571-4070, x2212, [email protected]
Amara Rozgus,Content Manager
630-571-4070, x2211, [email protected]
Amanda McLeman, Project Manager630-571-4070, x2209, [email protected]
Chris Vavra, Content Specialist630-571-4070, x2219, [email protected]
Brittany Merchut, Content Specialist630-571-4070, x2220, [email protected]
Ben Taylor, Project Manager630-571-4070 x2219, [email protected]
Contributing Content SpecialistsFrank J. Bartos, P.E.,[email protected]
Jeanine [email protected]
Vance VanDoren Ph.D., P.E.,[email protected]
Suzanne Gill, European Editor
[email protected] Kosareva,Control Engineering [email protected]
Marek Kelman, Poland [email protected]
Luk Smelk, Czech [email protected]
Andy Zhu,Control Engineering [email protected]
Publication ServicesJim Langhenry, Co-Founder/Publisher, CFE Media630-571-4070, x2203; [email protected]
Steve Rourke, Co-Founder, CFE Media630-571-4070, x2204, [email protected]
Trudy Kelly, Executive Assistant,630-571-4070, x2205, [email protected]
Elena Moeller-Younger, Marketing Manager630-571-4070, x2215; [email protected]
Michael Smith, Creative Director630-779-8910, [email protected]
Paul Brouch, Web Production Manager630-571-4070, x2208, [email protected]
Michael Rotz, Print Production Manager717-766-0211 x4207, Fax: [email protected]
Maria Bartell, Account DirectorInfogroup Targeting Solutions847-378-2275, [email protected]
Rick Ellis, Audience Management DirectorPhone: 303-246-1250; [email protected]
Letters to the editorPlease e-mail us your opinions [email protected] or fax us at 630-214-4504.Letters should include name, company, and address,
and may be edited for space and clarity.InformationFor a Media Kit or Editorial Calendar,email Trudy Kelly at [email protected].
ReprintsFor custom reprints or electronic usage, contact:Wrights Media Nick Iademarco
Phone: 877-652-5295 ext. 102Email: [email protected]
Publication SalesPatrick Lynch, AL, FL, GA, MI, TN630-571-4070 x2210 [email protected]
Bailey Rice, Midwest
630-571-4070 x2206 [email protected]
Iris Seibert, West Coast858-270-3753 [email protected]
Julie Timbol, East Coast978-929-9495 [email protected]
Stuart Smith, International
Tel. +44 208 464 5577 [email protected] JUNE 2013 CONTROL ENGINEERING www.controleng.com
THINK AGAINeditorial
Mark T. Hoske, Content [email protected]
1111 W. 22nd St. Suite 250, Oak Brook, IL 60523
630-571-4070, Fax 630-214-4504
At www.controleng.com/archive,June 2013, read
this for more advice; see video summary.
www.controlsys.org
www.PScultureMatters.com
Go Online
If you want something done, give it to
a busy person. Truisms have truth in
them, and results-oriented consulting
derives from the core of this saying.
Busy people often have an internalized
system of accountability, methods for orga-
nizing, and the follow-through to get manythings done, having fun along the way.
SPEED Metrics was the title of Ted
Garnetts session at the Control System
Integrator Association (CSIA) Executive
Conference in May. Garnett, president,
Performance Resources Consulting, in
Cedar Rapids, Iowa, explained that SPEED
stands for structure, productivity, engage-
ment, execution, and dependability (or due
diligence). Examples follow.
He started the session by challenging
each person attending any meeting to teach
the team, upon return, at least one thing of
value from the meeting, or, better yet, one
thing from each session.
Researchers took two groups and asked
each to write 100 life goals. One of the
groups also was asked to practice vari-
ous accountability techniques: track them,
make plans, and tell others in their lives.
Over time, the group asked to be account-
able was 27% more likely to achieve the
goals than the group who were asked only
to make the list.
One of Garnetts college roommates
garnered laughter upon sharing, Im
going to be an NFL quarterback. All the
decisions and trade-offs aligned thereafter,
until Kurt Warner got it done... and played
for three NFL teams, was named to four
Pro Bowls, and went to three Super Bowls,
winning one.
Doing what it takes? In your family,
community, neighborhood, and company,
are you doing what it takes to achieve
your NFL goal? Leadership is a verb, not
a position. The mission to get things done
starts at the top, and having a performanceculture can help get that done.
One gauge of a performance culture is
to do a rough measure of how your teams
are having a ball at work: Ball and chain,
juggling many balls, and life is great. What
percentage of each do you have? (40-40-
20% or 20-60-20%?) The goal is to get
zero in the first ball and chain area. Ahigh-performance cultural chain of impact
results: Satisfied employees lead to satis-
fied customers, leading to satisfying busi-
ness profits, time, cost, and quality.
Make a strategic plan. Goals should
be aspire and be realistic. Stretch. Set clear
expectations, make ways to score prog-
ress, and set timing along the way. Test
the results. Are you winning? How do you
know? How do you know when youve
accomplished success? Just crossing things
off your to do list isnt good enough.
Resource deployment differs depend-
ing on where in the game you are. If youre
behind, but have a plan, that stil l can be a
good response. In any organization, it has
to be clear: How do you know when we
accomplish success here?
Garnett asked if things like Facebook,
YouTube, or American Idol are necessities
or optional. Take stock of your time. Set
priorities. Do the right things.
Stop guessing: measure and think again.
Most people think they know how they
spend their time, but they dont. Dont stop
believing in the power of your people. ce
Im having aball at workDoes that mean you are wearing a ball and chain,
are juggling many things, or are having fun?
Content Specialists/EditorialMark T. Hoske, Content Manager630-571-4070, x2214, [email protected]
Peter Welander, Content Manager630-571-4070, x2213, [email protected]
Bob Vavra, Content Manager630-571-4070, x2212, [email protected]
Amara Rozgus,Content Manager
630-571-4070, x2211, [email protected]
Amanda McLeman, Project Manager630-571-4070, x2209, [email protected]
Chris Vavra, Content Specialist630-571-4070, x2219, [email protected]
Brittany Merchut, Content Specialist630-571-4070, x2220, [email protected]
Ben Taylor, Project Manager630-571-4070 x2219, [email protected]
Contributing Content SpecialistsFrank J. Bartos, P.E.,[email protected]
Jeanine [email protected]
Vance VanDoren Ph.D., P.E.,[email protected]
Suzanne Gill, European Editor
[email protected] Kosareva,Control Engineering [email protected]
Marek Kelman, Poland [email protected]
Luk Smelk, Czech [email protected]
Andy Zhu,Control Engineering [email protected]
Publication ServicesJim Langhenry, Co-Founder/Publisher, CFE Media630-571-4070, x2203; [email protected]
Steve Rourke, Co-Founder, CFE Media630-571-4070, x2204, [email protected]
Trudy Kelly, Executive Assistant,630-571-4070, x2205, [email protected]
Elena Moeller-Younger, Marketing Manager630-571-4070, x2215; [email protected]
Michael Smith, Creative Director630-779-8910, [email protected]
Paul Brouch, Web Production Manager630-571-4070, x2208, [email protected]
Michael Rotz, Print Production Manager717-766-0211 x4207, Fax: [email protected]
Maria Bartell, Account DirectorInfogroup Targeting Solutions847-378-2275, [email protected]
Rick Ellis, Audience Management DirectorPhone: 303-246-1250; [email protected]
Letters to the editorPlease e-mail us your opinions [email protected] or fax us at 630-214-4504.Letters should include name, company, and address,
and may be edited for space and clarity.InformationFor a Media Kit or Editorial Calendar,email Trudy Kelly at [email protected].
ReprintsFor custom reprints or electronic usage, contact:Wrights Media Nick Iademarco
Phone: 877-652-5295 ext. 102Email: [email protected]
Publication SalesPatrick Lynch, AL, FL, GA, MI, TN630-571-4070 x2210 [email protected]
Bailey Rice, Midwest
630-571-4070 x2206 [email protected]
Iris Seibert, West Coast858-270-3753 [email protected]
Julie Timbol, East Coast978-929-9495 [email protected]
Stuart Smith, International
Tel. +44 208 464 5577 [email protected]
-
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input #8 at www.controleng.com/information
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12 JUNE 2013 CONTROL ENGINEERING www.controleng.com
I
ts a typical Monday morning scene at a refin-ery: the team (plant manager, supervisors,
and head operators) gets together to reviewthe past weeks performance and the com-
ing weeks plans. They talk about the industrialfluid-catalytic-cracking-unit and the key question,How was the catalyst stand pipes performance?The team answers are: Not great; there weremore alarms than usual; and were not sure why.
Plant management knows the regeneratedcatalyst stand pipe is prone to disturbances, whichleads to frustrating operational hiccups (andtrips) every now and then. Its one of the most
profitable units in the refinery, with a best-in-class historian and manufacturing intelligencesoftware. The systems generate hundreds of thou-sands of data points. Yet, the magnitude of risksand reliability associated with the stand pipe (andhow they change dynamically) remains unknown,creating challenges in managing its operation foroptimum efficiency.
This type of scene plays out often in refiner-ies across the globe and indicates a growing prob-lem as equipment ages and experienced operatorsretire. With recent advances in control and moni-toring systems, facilities are getting overloaded
with data, without clear insights into processperformance, especially development of
process risks. Over the past few years,facilities have become data rich but
information poor; this is typical-ly referred to as the big data
challenge.Big data is indeed big.Typically, more than 5
billion data points arerecorded every 6months in a plantwith about 320tags, recording
sensor measure-ments every sec-
ond. It is often characterized by four Vs: volume,variety, velocity, and variability, which change
with time. Lost in the big data flood are indica-tors that can help plants understand the dynami-cally changing risks and avoid some of the $10
billion losses the U.S. chemical and petrochemicalindustry experience annually (due to unexpectedshutdowns).
Research shows that taking a different-in-kindapproach to harnessing big data (based on pro-cessing the information directly with advanceddata mining techniques) creates a wealth ofinsights that were previously unavailable. This hassignificant potential to transform the way facilitiesoperate, and to reduce unexpected disruptions.
Current process risk analysis methods leavegaps in the risk assessment landscape. Predictiverisk assessment can help facilities prevent acci-dents and unexpected shutdowns, and operate reli-ably with reduced risk profile.
Current risk analyses, gapsImproved process risk management is the pri-
mary outcome of the widely used Process SafetyManagement (PSM) standard, which is promul-gated by the U.S. Occupational Safety and HealthAdministration (OSHA) to maintain and improvesafety, operability, and productivity of plant oper-ations. Advances have been made in the processrisk assessment area in the last decade, though sig-nificant gaps remain for some facilities.
1. Quantitative risk assessment (QRA). Typi-cally, QRAs are conducted once every 3-5 years
by most facilities. These use various data sourcesavailable to the industry, such as incident data,material safety data, and equipment and humanreliability data, to identify incident scenarios andevaluate risks by defining the probability of fail-ure and their potential consequences. They helpusers identify areas for risk reduction.
Gaps: Because QRA mostly involves incidentand failure data (excluding day-to-day process
UPDATE
Ankur Pariyani, PhD; Ulku G. Oktem, PhD; Deborah L. Grubbe, PE
Process risk assessment
uses big data
technology
Predictive, process risk assessment can use big data to assess risks dynamically
and report automatically, empowering plant personnel to identify issues, taking necessary
preventive measures to address them, avoiding a related shutdown incident or accident.
Figure 1: Extended safety pyramid developed by Near-
Miss Management LLC indicates two categories of
near-misses that are precursors to accidents. Courtesy:Near-Miss Management
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www.controleng.com CONTROL ENGINEERING JUNE 2013 13
and alarm data that contain information on pre-
cursor events), it has limited predictive power.
The importance of using process-specific data-
bases for objective risk analyses has been gaining
recognition.2. Safety audits. Many facilities conduct safe-
ty, health, and environmental audits using inter-
nal teams and large consulting companies, which
require significant resources. The frequency and
effectiveness of internal safety audits depend
highly on resource availability of the facility. In
most cases, safety professionals with some sup-
port from engineers, operators, and sometimes
even managers periodically review operating pro-
cedures and safety records, and conduct limited
number of interviews about safety practices.
Gaps: Formal, in-depth safety audits are con-
ducted periodically, with frequency ranging fromonce a year (in extremely rare cases more than
once a year) to once in several years. These can
not monitor changes in risk levels in real, or even
near, time.
3. Operations management and manufactur-
ing intelligence tools. Operations management
and manufacturing intelligence software provide
key performance indicators (KPIs) for perfor-
mance monitoring of operations, and assessment
of availability and effectiveness of equipment.
They focus on trending, reporting, and visual ana-
lytics of a select data slice, which help users moni-
tor the variability of different parameters in a time
period (shift, day, week, etc.).
Gaps: These systems fall short when it comes
to big data analytics, particularly when users need
insights on when parts of operation are becoming
riskier and how anomalies are creeping in. With
aging equipment and expected departure of many
seasoned operators from the workforce, this hand-
icap becomes even more considerable.
4. Condition-based monitoring tools. These
tools identify abnormal situations in real- or
near-time by comparing plant performance with
its expected behavior and alerting the user when
there is a mismatch. Both model-driven (based on
quantitative process models) as well as data-driv-
en tools (based on clustering and dimensionality
reduction approaches) are available in the mar-
ket that help operators take immediate corrective
actions as real-time alerts are dispatched.
Gaps: Because they are designed to monitor
operations in real- or near-time, they do not focus
on identifying how risks and likelihood of inci-
dents evolve over a period of time (days, weeks,
months). Although they provide smart alarms
(superior to traditional alarms with fixed thresh-
olds) that cater to the needs of operators on thefloor, they are limited in scope when it comes to
assessing magnitude of
process risks and per-
formance, which is criti-
cal information for plant
managers, engineers,and reliability person-
nel for strategic decision
making.
In real time
Accidents are rare
events that occur when
a series of (unfortunate)
failures of risk manage-
ment barriers occur in
succession, implying a
chance factor involved
in their occurrences.However, post-incident
investigations show that
there are several near-
misses that occur before
these unexpected events
that evolve (gradually or
often, rapidly) to become
abnormal situations
(Phimister et al., 2003;
Kleindorfer et al., 2003;
Pariyani et al., 2010;
Kleindorfer et al., 2012).
This concept is captured
in the well-known safe-
ty pyramid.
Figure 1 introduces
an extended version
of the safety pyramid
(developed by Near-Miss Management LLC),
indicating two categories of near-misses that are
precursors to accidents. Observable near-misses
are typically noted by the operations team, such as
equipment failures, leaks, etc. Hidden near-miss
events can be detected only through rigorous data
analysis and are typically not observable to the
human eye. Finding such events in the process and
alarm databases permits detection of operational
problems at their developing stages. Results can
be made accessible to all users (plant managers,
supervisors, engineers, reliability and maintenance
crew, as well as operators) to promote transparen-
cy among the operating team and to complement
existing PSM, hazard identification, and quantita-
tive risk analysis activities. ce
-By Ankur Pariyani , PhD, Ulku G. Oktem,
PhD, and Deborah L. Grubbe, PE, Near-Miss
Management LLC; Edited by Mark T. Hoske,
content manager, CFE Media, Control Engineer-ing, [email protected].
www.nearmissmgmt.com
At www.controleng.com/
archive
June 2013, this article
includes more gap details,
two case studies, references,
and biographies.
December 2012, the Prod-
uct Exclusive explains how
Near-Miss Management
LLCs commercial software,
Dynamic Risk Analyzer,
analyzes process and alarm
data to dynamically deter-
mine risks of continuous
processes.
Go Online
Figure 2: Variation of likelihood of shutdown for
a pressure differential variable over 4 months
shows indicators at shutdown. Courtesy: Near-
Miss Management
Figure 3: Variations of risk level for a key analyz-
er variable are shown over 5 months. Courtesy:
Near-Miss Management
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14 JUNE 2013 CONTROL ENGINEERING www.controleng.com
It is hard not to be afraid. Recent news articles
and security analyst reports have listed the
types of attacks and illicit information gath-
ering directed against manufacturing com-
panies, and they are not what you may expect.
Much of the current press announcements are
about stealing credit card information and social
security numbers, but cyber-criminals are aftersomething much more valuable in manufacturing
companiestheir intellectual property (IP).
Advanced persistent threatNumerous manufacturing companies have
been compromised by directed attacks, usually
called advanced persistent threats (APTs). Infor-
mation stolen has included product development
data, system designs, product manuals, parts
lists, simulation technologies, manufacturing
procedures, and descriptions of proprietary pro-
cesses. This is information that can be used to
replicate production facilities. Many companies
think that this information has little value outside
their company, but it can be used by their com-
petition to replicate products and processes at a
fraction of the cost.
Most of your competitors will not resort to
using illicitly acquired information, but if your
competition is based in a country with limited
intellectual property rights, then you are at risk,
and you may have already been hacked and not
even know it. Intellectual property theft is done
in a stealth mode. There is a saying among cyber
security experts that there are only two types of
companies: those that have been hacked, and
those that dont yet know they have been hacked.
If you dont want an unscrupulous competi-
tor to use your standard operating procedures
(SOPs), production processes, product defini-
tions, and recipes, then it is up to you to ensure
that your IT department is protecting your man-
ufacturing IP. The IT department is probably
already protecting its financial and personnel
records, but it may not realize the value of your
manufacturing IP.
With physical security, a company can reduce
risk by operating in a safe neighborhood, alarm-ing all of its windows and doors, and hiring secu-
rity guards. Unfortunately, with cyber security
there are no safe neighborhoods, so you have to
protect yourself. This means that companies need
to install firewalls for interior and exterior pro-
tection. Interior firewalls provide the same level
of protection as locked interior doors and filing
cabinets inside locked buildings. You dont want
to make cyber-criminals jobs easier by givingthem unrestricted access once they are inside the
corporate network.
Access pointsWith physical security, windows and doors
are the ways in and out. With cyber security, the
ways in and out can be different. Many attacks
are introduced through infected USB drives and
email, but report back through Internet communi-
cations. IT departments should have procedures
in place to monitor all outbound Internet traffic
for suspicious and atypical behavior. Maybe you
cannot always keep the bad guys out, but you can
recognize when you have been hacked and you
can keep the thieves from phoning home.
With physical security, companies can employ
security services to monitor alarms and provide
guards to look for suspicious activity. For cyber
security, you need to employ active measures to
maintain security. These can be accomplished
through port scans, checks of actual installed vs.
approved programs and libraries, checks of actu-
al vs. approved accounts, and checks of actual
vs. approved scheduled tasks. IT departments can
usually be very aggressive in checking produc-
tion support systems without impacting direct
production systems.
Making your own safe neighborhood, lock-
ing and protecting your assets, and employing
active measures to check for security breaches
are the main tools for protecting your manufac-
turing IP. There are bad guys out there, and they
want to break in. You should work with your IT
department to make sure you can keep the bad
guys away. ce
- Dennis Brandl is president of BR&L Con-
sulting in Cary, N.C. His firm focuses on
manufacturing IT. Contact him at [email protected].
INSIGHTIT & engineering
Hacked without knowing it
Information stolenincludes productdevelopment data,
test results, system
designs, product
manuals, parts
lists, simulation
technologies,
manufacturing
procedures, and
more.
Cyber-criminals are stealing manufacturing companies intellectual property (IP).
Is your lack of cyber security hardware, software, and best practices giving away
millions of dollars of IP to unknown competitors without your knowledge?
www.brlconsulting.com
At www.controleng.com/
archive, find more under this
headline
At www.controleng.com
search cyber security
See www.controleng.com/
webcast
Go Online
Dennis Brandl
President of BR&L
Consulting
-
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SmartWire-DTNow, integrated the Eaton XV
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www.cechina.cn
www.controleng.com/international
Go Online
O
ne reason China has become
a manufacturing power is
that Chinas manufacturing
enterprises can benefit fromabundant labor resources and low labor
costs. With the approaching end of the
demographic dividend in China, this
situation appears ready to change. Labor
supply and demand are changing manu-
facturing enterprises in China. In the
past two years, a tighter labor market has
increased labor wages in China, especial-
ly in manufacturing-intensive areas, such
as the Pearl River Delta and the Yang-
tze River Delta. Despite average annual
wage increases of 10%, some factories
find recruitment difficult.
Automation fills the gapMany manufacturing facilities are
exploring new measures to offset recruit-
ment challenges. These include changing
modes of employment (such outsourc-
ing factory positions or functions) and
using new equipment or technologies for
manufacturing. These measures reduce
dependence on permanent employees.
Some decision makers also have been
increasing the amount of automation
used in factories. A textile processing
factory in Suzhou, Kiangsu province, set
up an automated stereoscopic warehouse
system, using an information system to
control inventory, taking the place of
manual inventory management.
The factory director said he followed
the example of another factory in the
same industry. The purchase of the sys-
tem has significantly improved efficien-
cy. In the warehouse, the system helped
reduce labor costs and the number of
errors in quantity of goods transferred,previously checked by warehouse work-
ers and transport drivers.
In some factories, industrial robots
do repetitive and high-strength work.
Robotic applications, previously used
primarily for automobile manufacturing
in China, are expanding into other indus-
tries. Foxconn, one of the largest elec-
tronic manufacturing groups, said it will
add a large number of industrial robots
into its production lines in China.
Generally speaking, challenges often
create opportunities. Changes brought by
labor supply and demand may be a new
driving force to develop Chinese manu-
facturing industries, and we also will be
happy to see Chinese workers getting
more value from their hard work. ce
- Henry Qiao is an editor, Control
Engineering China. This was translated
from a recent edition of CE China.
Labor supply, demandbring changes to China
manufacturing industriesRobotics and other automation are seen as competitive
opportunities as labor costs increase in China, according
to Control Engineering China.
INTERNATIONAL
In some factories in China, industrial
robots do repetitive and high-strength
work, countering higher labor costs in
China industrial markets. Courtesy: Con-
trol Engineering China
Henry Qiao
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New quantitative
requirements for
designing safety-
related parts of
the control system (SRP/CS)
have created many related
discussions about machinesafety. Even with these
new requirements from ISO
13849-1, the updated stan-
dard begins with the same
old qualitative approach to
determine the goal, (Per-
formance Level required - PLr), for any
safety function. The same three ques-
tions are still asked about severity, fre-
quency, and probability.
EN954-1, in 1996, put more teeth
into determining a hazard level and
related mitigation for any recognized
hazard. Each hazard required analysis by
evaluating the related potential injury by
severity, frequency, and probability. (See
graph.)
ISO 13849-1, in 2006, introduced
Performance Levels and the require-
ment to develop the PLr (the goal). Use
the qualitative approach to develop PLr
by evaluating the related potential inju-
ry by severity, frequency,
and probability. (Also see
graph.)
What were the criteria
for the severity, frequency,
and probability questions?
Is severity weighted themost because its the first
question? Such as S = 50%,
F = 30%, and P = 20%?
Or is probability asked
last because of its greater
impact? Such as S = 25%, F
= 35%, and P = 40%? Or can all three
questions be equally interchanged? ce
- J.B. Titus, Certified Functional
Safety Expert (CFSE), writes the Control
Engineering Machine Safety Blog. Reach
him at [email protected].
w SAFETYw machine
Severity, frequency, probability
ISO 13849-1: 2006Standard ISO 13849-1 begins with the old qualitativeapproach to Performance Level required (PLr) for any safety
function, looking at severity, frequency, and probability.
Engineering interaction: Go to this blog at
www.controleng.com/blogs, for related articles:
Confusion amuck, quantitative circuit design
versus qualitative risk assessment
Can end user companies comply with ISO
13849-1: 2006 without design engineering
resources?
Go Online
J.B. Titus, CFSE,
Certified Functional
Safety Expert (CFSE)
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POWER DISTRIBUTIONENCLOSURES CLIMATE CONT
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input #14 at www.controleng.com/information
With more than 40 live robot-
ic demonstrations and 39 semi-
nars on robotic subjects, ABB
Robotics hosted a Technology
Days event on May 15, 2013, for
current and potential customers
at its North American headquar-
ters and training center in Auburn
Hills, Mich. A large exhibition
floor put robots through theirpaces. General and application
specific information was provid-
ed to help those considering use
of robotic automation, and those
looking to upgrade or expand
existing robotic lines.
ABB experts answered ques-
tions, attendees toured the 55,000-sq-
ft facility, and an open house educated
families, youth organizations, and stu-
dents. Robotic demos included:
General applications, including
new technologies in integrated vision,
robotic safety, machine tending, and
simulated programming.
Welding and cutting, featuring
fully equipped cells for those looking to
set up an initial robotic welding opera-
tion, advanced laser welding and cut-
ting technology, and a 10-axis robot
system consisting of a smaller 6-axis
robot attached to the arm of a larger
4-axis robot for long reach applications.
Packaging, high-
lighting a three robot pal-
letizing cell with new
software for far easier
programming, three demos with
the high-speed FlexPicker includ-
ing the new 8 kg model, and two
demos with the IRB 120, ABBs
smallest 6-axis robot.
Painting, with three demos
(basic to sophisticated), display-
ing systems for all sizes of paint
operations, each providing thor-
ough and consistent paint cover-age for significant paint savings.
Service and training, with
robotic cells dedicated to training,
live remote service demonstra-
tions, and robot reconditioning.
Powertrain, covering robot-
ic automotive powertrain systems
and tours.
The lighter side, a 70-in. flat-
screen was attached to the arm of a
robot, creating a unique viewer expe-
rience by bringing virtually unlimit-
ed, 6-axis motion to the video media.
ABB RoboScreens gained
prominence in 2010 as
main stage props for the
Bon Jovi Circle Tour.
Robots serve diverse industries
NEWSindustry
Check the latestSearch ISM at www.controleng.com
Tools to improvewww.controleng.com/blogs
Never do thiswww.controleng.com/blogs
ISM Index Real World Engineering System Integration blog
Before: An ABB robot
before refurbishing,
2013 ABB Technology
Day.
After:An ABB robot
after refurbishing, 2013
ABB Technology Day.
CFE Media images,
Mark T. Hoske
www.abb.com/robotics
Go Online
-
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SOFTWARE & SERVICESIT INFRASTRUCTURE
www.rittal.us
In a recent Automation System Integration blog post,
Anthony Baker learns that the lack of data about how a sys-
tem has been operating can create a moving target after an
upgrade. A customer required an architectural change to a
control system to support some new functions, a conver-
sion from a two PLC (programmable logic controller) system
to a three PLC system. All the old interlocks were mapped
and moved, and new interlocks added between PLCs. All
the DA (data administrator) servers, Invensys Wonderware
ArchestrA objects and Wonderware InTouch HMI software
tags were reconfigured for the new setup. In short, all items
in the checklist were complete.
The new architecture was installed Saturday morning,
and many test cases were run over a three-day weekend.
Everything looked good, so Monday night, its time start-up
production again. And everything looked good in production
too; just some minor tweaks here and there.
On Tuesday evening the, client appears:
Client: Were getting more products in wrong locations.
Immediately questions start running through Anthonys
head: What could be causing this? Are there mechanical
issues? Is the system not setup correctly? Is there a com-
munication or network issue? Why hasnt this been brought
up earlier? Anthony cant identify a cause.
Client: We still see more products in wrong locations.
Anthony: I cant find any issues; how much more?
Client: More than before. We usually get 120/160/180 per
shift, and now we see 160/180, but last shift we got 300.
Anthony: Well 300 seems like a lot more than usual.
Something else must have gone wrong.
Client: Maybe it did. I dont know really. I just know were
seeing more than before these changes were put in.
By this point Anthony is tearing his hair out.
Anthonys manager: Youre spending a lot of time on
this. How are we going to know when were done?
Anthony: I dont know. Ive fixed a bunch of things that
would have existed before the change, but they keep telling
me that its more than before, or its too much in general.
Anthonys manager: Whats the target here? Do we know
for sure what they had before?
Anthony: They dont have historical data. I heard one
guy say six per shift was expected...
In the end, it got down to a count under 30 per shift, much
lower than it was before, and the client was happy. Anthony
fixed some things that had been in the code since nearly the
beginning of the project, but hadnt come up before.
Lessons learned: If youre going to be making a change
or improvement to a system ensure you have baseline data
on how it operated before, in production. Test cases wont
always show all problems on a complex system.
- Anthony Baker is a fictitious aggregation of experts from
Callisto Integration. Andrew Barker, P.Eng., Callisto Integra-
tion, compiled the advice. www.callistointegration.com
www.controleng.com/blogs
Baseline your system or else
CE Internationalwww.controleng.com/global
Subscribe atwww.controleng.com/newsletters
See back issueswww.controleng.com/archive
Six editions globally Get newsletters Print issue archive
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nput #15 at www.controleng.com/information22 JUNE 2013 CONTROL ENGINEERING www.controleng.com
Johnson Controls, an automotive
industry supplier, is preventing breaks
in wired communications by eliminat-
ing wires and installing industrial wire-less technology for monitoring and con-
trols application resulting in half the
downtime for that application.
When most people hop into their
new car for the first time, the first
thing they do is adjust the position of
the drivers seat. Moving it forward or
backward, they either automatically or
manually adjust the
seat by pushing a but-
ton or two, or pulling
levers, to get it into a
comfortable position.Many of those seats
were manufactured by
Johnson Controls in
Tlaxcala, Mexico.
In Tlaxcala, Mexi-
co, 43 carts go through
whats known as a
urethane process as
they move around
a production carou-
sel. Johnson Controls had difficulties
with the wired communication sys-
tem, because the wires were starting
to break, and when a wire broke, pro-
duction was hindered until the wire
was fixed. This resulted in unexpected
downtime. Johnson Controls wanted to
improve the system and chose industrial
wireless communications.
Real-time requirements
Johnson Controls had four require-
ments of the new system, including
having capability for monitoring and
controlling the process in real time;
obtaining seamless and robust com-
munication between carts and system
monitoring; and having the ability to
bring data to a PC in the field office
and to control the robot permission to
run urethane injection based on infor-
mation transmitted via radios.
Johnson Controls system integrator
and distributor chose fast wireless radi-
os. Twenty-three out of 42 carts I/O
are physically connected to an industri-
al wireless radio with a master connect-
ed to controller platform. The radioscan transfer data at a high rate of speed
up to 300 Mbps.
The technology was the best option
for wireless communication based
on the testing results and presale techsupport provided on-site, explained
Adrian Torres, Johnson Controls proj-
ect leader. Adepi, the systems integra-
tor, and Risoul y Cia, the distributor,
worked with engineers from the wire-
less provider to make the project suc-
cessful and get past a hurdle involving
the data transfer rate and streamline
installation.
It took only a
couple of days to
have it complete-
ly optimized, Hugosaid.
Adepi Engineer
Joaquin Ortiz said
there have been sev-
eral benefits, includ-
ing elimination of
wiring and not hav-
ing the master PLC
inside the production
carousel.
Half the downtime
Downtime has decreased consider-
ably with the wireless communication,
approximately 50%, Ortiz said.
Speed is now optimized, and bro-
ken communication wires are becoming
a thing of the past at the Johnson Con-
trols plant. With that, so is the down-
time that occurred as a result. Data
is transferred at a high rate of speed
between each of the carts and the con-
troller platform.
The company plans to install wire-
less on the remainder of its carts later
this year. With the successful imple-
mentation of the radios, Johnson Con-
trols is also looking at installing a simi-
lar solution at its U.S. plant.
- Victor Garcia is marketing writ-
er with ProSoft Technology; edited by
Mark T. Hoske, content manager CFE
Media, Control Engineering, mhoske@
cfemedia.com.
High-speed wireless controland monitoring for carts
NEWindustry
http://adepi.com.mx
www.prosoft-technology.com
Go Online
23 of 42 cartsI/O are physicallyconnected to an
industrial wireless
radio with a
master connected
to the controller
platform.
-
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25/100input #16 at www.controleng.com/informationwww.controleng.com CONTROL ENGINEERING JUNE 2013 23
Cyber security
survey results and
analysis and advice
from two experts are
available in a June
Control Engineer-
ingCyber Security
webcast. An RCEP
/ ACEC Certified
Professional Devel-
opment Hour (PDH)
is available. Survey
results update a 2009
Control Engineeringsurvey to
determine how industrial users per-
ceive threats to their networks, and
what steps theyve taken to defend
against cyber attackers.
The two industrial cyber security
experts are:
Matt Luallen, a cyber security
trainer and consul-
tant with Cybati and
regular contributor to
Control Engineering
Tim Conway,who recently joined
the SANS Institute
as technical direc-
tor, ICS and SCADA,
and prior director of
NERC compliance
and operations tech-
nology at NIPSCO.
Peter Welander, Control Engineer-
ingcontent manager, moderated the
discussion, which is available for
archive viewing after the scheduled
June 13 date. Participants offered
situational analysis and suggestions
based on survey responses.
www.controleng.com/webcast
Legal risk surrounds
automation, robotics,
and process industries
projects, and The
Automation Legal Refer-
ence, by Mark Voigt-
mann and published by
ISA, includes inspired
legal wisdom and wit
from years of writing
and speaking about
legalities of automation.
Voigtmann, attorney with
Faegre Baker Daniels,
expanded upon years
ofControl Engineering
Legalities columns,
speeches, and other arti-
cles, and added illustra-
tions from Aaron Reiter,
in the 160-page book.
Its appropriate read-
ing for anyone involved
with control system integration, robotic
integration, and integration of process
control projects, as well as customers,
those funding the projects, and others
involved.
Voigtmann said that in automation,
robotics, and process industries, lack
of communication is a two-way prob-lem. Not only do most lawyers have
little or no understand-
ing of what automation
companies do (mention
the word software and
many will politely look
for the exit), but I also
have seen all too many
engineers (and, frankly,
automation company
executives) attempt to
navigate their way
through legal hazards
in what can only be
described as a penny
wise but pound foolish
mannersaving a few
thousand on legal fees
on the front end only to
see a company-killing
problem arise as a result
of that inattention.
He further explains
that legal risks await-
ing those who venture out in the auto-
mation world are by no means small.
Although reading this book will not
eliminate those risks, I hope it will at
least demystify themso that each new
project is begun with open eyes.
A sampling of content is available.
For a brief preview of Voigtmanns style,you can look at two Control Engineer-
WEBCAST: Cyber security survey results
BOOK: The Automation Legal Referenceprovides legal advice with wit, wisdom
Matt Luallen,
cyber security
trainer and
consultant
with Cybati
The book, The Automa-
tion Legal Reference by
Mark Voigtmann, is avail-
able through the online ISA
Bookstore, and expands
on Voigtmanns wisdom in
manyControl Engineering
Legalities articles.
Tim Conway,
technical
director, ICS
and SCADA
with SANS
Institute
-
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input #17 at www.controleng.com/information 24 JUNE 2013 CONTROL ENGINEERING
ingcolumns, which are expanded into
chapters 5 and 6 in this book:
- Beware The Dirty Dozen - Legalities:
Want a good starting place for figuring
out whether to accept another compa-
nys terms and conditions? Try looking
for these Dirty Dozen contract flaws.
- Legalities: 8 Ugly Contract Clauses- Legal risks for automation industry
companies: Add these ugly 8 contract
clauses to the dirty dozen to get 20 very
serious legal risks.
And, as Voigtmann advises, This
book is intended as a general guide to
legal risk in the automation realm and
should not be relied upon as advice for
any particular situation. The law appli-
cable to any given circumstance can benuanced. Please consult counsel.
The book, The Automation Legal
Reference by Mark Voigtmann, is avail-
able through the online ISA Bookstore.
He spoke at the CSIA Executive Con-
ference in May. www.controlsys.org
www.isa.org/books
NEWindustry
Mark Voigtmann,
attorney with Fae-
gre Baker Dan-
iels, bundles and
expands upon legal
advice in a new
book, The Automa-
tion Legal Refer-ence, available
through the online ISA Bookstore.
At www.controleng.com/archive , June2013, read this for links to prior Legalitiescolumns.
Go Online
CALENDAR
Shows, events, and conferences that may beapplicable or of interest for Control Engineer-ingreaders include the following.
Siemens Summit, New Orleans, June 24-27www.usa.siemens.com/summit
NIWeek (National Instruments), Aug. 5-8,Austin, TX www.niweek.com
Pack Expo, Sept. 23-25, Las Vegas,www.packexpo.com
Emerson Exchange 2013, Sept. 30-Oct. 4,Grapevine, Texaswww.emersonexchange.org
25th National Robot Safety Conference,Oct. 14-16, Indianapolis, Ind.www.robotics.orgevents
ISA Automation Week, Oct. 18-24www.isa.orgevents
Solar Power International, Oct. 21-24,Anaheim, Calif.www.solarpowerinternational.com
AutomationFair (Rockwell Automation),Nov. 13-14, Houston
www.automationfair.com SPSIPC Drives, Nov. 26-28 SPSIPC Drives,Nov. 26-28, Nuremberg, Germanywww.mesago.deenSPS
Industrial Automation Show 2013,Shanghai, Nov. 5-9www.industrial-automation-show.com
European Robotics Week 2013,Nov. 25-Dec. 1www.eurobotics-project.eueurobotics-weekeurobotics-week-.html
Chem Show, Dec. 10-12, New Yorkwww.chemshow.com
Also see www.controleng.com/webcast.
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input #18 at www.controleng.com/information
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26 JUNE 2013 CONTROL ENGINEERING www.controleng.com
Peter Martin, PhD, is vice presi-dent, business value solutions for
Invensys Operations Management.
He has emerged as something of
a control strategy futurist, looking
for how our concepts of process control need to
evolve as business-related demands on manufac-
turing change. Control Engineeringcontributors
Vance VanDoren and Peter Welander asked thequestions.
CE: Over the last year or two,
you have made comments about
how process industries are chang-
ing, and suggested that you expect
a larger role for humans in con-
trol functions. With the growing
importance of automation, this
seems counter-intuitive. Where
do you see this headed?
What we see going on is thatautomatic control (and manual
control) have been applied to con-
trolling the efficiency of plants for
many, many years. Its been going
on for a long time, and were pret-
ty good at it. Over the years, weve
been able to replace human decisions with auto-
matic decisions, especially in a more real-time
world where automatic controls can make deci-
sions much better, more effectively, and more
quickly. I dont see a reversal of that. What I do
see going on is that the critical business variables
starting to change in real time. So, for example,15 years ago, companies used to be able to devel-
op contracts with their electricity suppliers for a
year at a time, essentially relegating the price of
electricity to a constant for the contract period.
With the price as a constant, all you really need-
ed to control was consumption, and by reducing
consumption, it directly translated into profit-
ability. With the opening of the power grid and
deregulation, all of a sudden the price, not only
the usage of electricity, but the price is chang-ing more frequently than it ever has.
In fact in the U.S., on the open mar-
ket, the price changes about every
15 minutes.
Historically, weve applied con-
trol theory to the plant floor, and
weve applied management theo-
ry to the business. That made some
sense because all of the critical
business variables didnt change
within a given month. You could
use monthly information from SAP
or Oracle, and youd be gettingmeasures of energy costs, materi-
al costs, and product value, all of
those things that were fairly sta-
ble and could be managed with
monthly data. Today with the open-
ing of the power grid and the dom-
ino effect that its caused, all of a sudden were
seeing not just electricity costs, but the price
for natural gas changes every 15 minutes. Simi-
lar things are happening to some of the materi-
als used in production process, especially heavy
process industries. If you watch the price of criti-
cal metals like copper, they might change mul-tiple times per minute. If one of those is a raw
Beyond automation:
Humans as processcontrollersWhile automated control systems can keep our manufacturing processes running
efficiently, new variables are entering into the production equation that are beyond what
we can expect from PID. In an interview, Peter Martin explains forces pushing a return
to humans as controllers to accommodate these changes, at least for a while.
cover story
Keyconcepts
The number of variables
that have to be consid-
ered in a control strategy
is growing in a way that
includes more business-
related elements.
Control strategies that
are adequate for running
the process may not be
capable of controllingnew variables.
Human controllers
may need to fill the gap
between needs and capa-
bilities
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www.controleng.com CONTROL ENGINEERING JUNE 2013 27
PhotoillustrationbyMikeSmithandPeterWelander
material in your manufacturing process, thats
a new dynamic introduced to your manufactur-
ing processa high-speed change thats never
been there before. And if youre going to playthat correctly, perhaps the products that are being
produced should be adjusted to reflect that and
reflect market demand. The three critical busi-
ness variablesproduction value, energy costs,
and material costsare changing multiple times
daily, and companies are still trying to manage
them. Its not that I see a lessening of applying
control theory on the plant floor, but rather I see
controlling the business side of industry as more
of a real time control problem than its ever been,
and we believe that we have to apply real time
control theory to those critical business variables.
That said, its not easy to apply something
like PID control because you dont get the natu-
ral periods of the loops in the business side that
you get in the process side. Therefore, what we
see going on is that humans have to jump in and
be controllers of the critical profitability vari-
able almost in the same way they were 100 years
ago for the process variables. Back then we set
operators on a hand valve looking at a gage, and
we said to the operator, Look, when the needle
goes this way, turn the valve this way, and when
the needle goes the other way, turn the valve the
other way. The interesting thing about it is thathumans did a pretty good job. What I see going
on, in terms of control theory, is that humans are
getting involved more in controlling profit. A
lot of people think, Youre talking about busi-
ness managers. But no, Im talking about opera-
tors and maintenance people. When an operator
changes the set point of a loop, lets say a tem-
perature loop from 400 to 410 degrees, from a
business point of view, that either added value
or destroyed value. Theres no other alternative.
That type of change is either creating or destroy-
ing economic value. Just like in the old days of
manual process control, if we can stick opera-tors in front of a gage that will show them what
the impact is, in terms of the business, of every
activity and action they take, then over time the
operators can learn how to take actions and how
to perform activities that will drive the most
value. Thats where I see much more manual
control than we would have seen 10 years ago,
but not at the process level, its at the business
level. But its the same peopleits the operators
or the maintenance people learning how their
actions and activities impact the profitability of
the plant. In reality, that is feedback control.
Its the difference between control and man-agement. Management is when you cant control
something. If you can control it, do. If you cant
control it, manage it. Were getting to the pointin business where the traditional management
constructs, like using monthly reports to manage
your business, are truly becoming obsolete. Its
not that we dont need the monthly reports, but
you cant use that same monthly data to manage
the performance of your operations, because the
operations are moving so fast that the speed of
the business precludes running it monthly. So if
you cant run it monthly, you have to run it in the
time frame in which it changes, which is essen-
tially becoming real time. Then the people that
become the business managers, who are the man-
ual controllers of profitability, are the operators,maintenance people, supervisors, and engineers.
Therefore, what we see going on is thathumans have to jump in and be controllersof the critical profitability variable almost inthe same way they were 100 years ago forthe process variables.
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28 JUNE 2013 CONTROL ENGINEERING www.controleng.com
CE: But wont all these parameters taken
together threaten to exceed the ability of human
operators to keep up? Wont we have to develop
some kind of automatic control at the manage-
ment level just the way we did in the 1930s at
the process level?
I absolutely think that is going to have to hap-
pen. We all need to be looking for how to do
automatic control of all these variables. Unfor-
tunately, its not as simple as applying PID. We
have to be looking for that automatic control
algorithm. The good news is that in most parts
of the world, governments have jumped in and
regulated the time in which these variables can
change. For example, if you look at the price of
electricity on the open grid, in the U.S., it chang-
es every 15 minutes. That interval is not because
of any business or physical reality but because
the government says, You cant change any fast-
er because we cant keep up with it.
When we first started looking at this, every-
body said, Yes, this can happen for energy,
but its never going to happen for raw materi-
als because people have too much inventory, andthe inventory itself will slow things down. That
tends to be true. Inventory does add a capacity
buffer effect, but what Im seeing going on now
is business managers who understand whats
going on have two dynamic problems: One is
controlling the business, the second is control-
ling the physical process. We see a lot of people
rethinking the physical processes themselves.
North West Redwater Partnership is building
a new refinery near Edmonton. We havent built
a new refinery in North America in decades, so
why are they doing that? Today, when you pro-
duce crude from the oil sands in the Athabascarange, you put it in a pipeline and pump it down
to the U.S. or wherever youre shipping it to be
refined. During that trip its stuck in the pipe-
line for three days, and during that period the
price of that crude may have changed 120 times,
and theres not a thing a business manager can
do about it. The whole concept around storageand inventory has to be altered along with the
whole trend. I was at a Momentive Chemical
plant in Deer Park, Texas, recently, and its fas-
cinating: they have no on-site storage. They buy
their raw material off a pipeline from the refin-
ery next door. All of a sudden were finding more
and more processes that are changing because
the real-timeness of these variables. Everything
is going to become faster and faster.
I think were starting a new era for control
engineers where theyre going to have to look
at this problem and figure out how we can do
predictive control or model-based control of
business variables. Youll have profit control
cascading to efficiency control, and well have
a new type of closed-loop controller. There are
some really fun challenges.
CE: The tricky part will be finding the right
control algorithm.
You cant use PID because you dont have
a natural period in the business variable loop.
Weve come up with model-based control and
other things that are really pretty sophisticated.Maybe some of these other algorithms, expert
algorithms, or neural-net models may make
some sense going forward. Down on the plant
floor, you can always default to PID, and we
do, because its relatively easy and effective.
Maybe when we get up to business control,
because you cant default to PID, we might see
some of the great research thats been done over
the last couple of decades show its applicabil-
ity with business variables rather than process
variables.
One way might be to look at it as a real-
time optimization problem of sorts, trying tobalance production value, energy cost, and
material costs that are constrained by safety
and environmental considerations. The prob-
lem with linear or non-linear programming
today is that you typically have to pick an
objective function and relegate all your other
objectives to constraint functions. Im not sure
that will be dynamic enough. There is some
new work being done in multi-objective lin-
ear programming and optimization that holds
a lot of promise. Youre trying to balance three
objectives, production value with energy cost
and material cost, so that may be the directionfor closed-loop business control.
cover story
Were starting a new erafor control engineers wheretheyre going to have to
figure out how we can do
predictive control or model-
based control of business
variables. Youll have profit
control cascading to
efficiency control, and well
have a new type of closed-
loop controller.
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input #19 at www.controleng.com/information
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30 JUNE 2013 CONTROL ENGINEERING www.controleng.com
CE: It will have to be some sort of itera-
tive search optimization. Theres not going to
be a neat tenth-order differential equation that
relates inputs to outputs, which is the funda-
mental premise of regulatory control.
The other issue when you start to look at mul-
tiple-objective control and optimization is his-
torically, linear and non-linear programming
with multiple constraint functions requires a lot
of computing power to process things and come
up with optimal settings. As the time gets short-
er and shorter, how do you get that amount of
computing power in a cost-effective way? If you
think about it, there are some really fun challeng-
es. I think the golden age of the control engineer
is almost upon us.
CE: I think the golden age will be when we
can start to use some of these new techniques to
control our processes, instead of following tra-
dition and returning to PID as we have for the
last 60 years.
The thing that I worry about, and Im speak-
ing in large generalities here, is if it truly is a
cascade control structure, and we cascade prof-
itability to efficiency, we have to remember the
old concept that the secondary loop of a cascade
controller has to be four times faster than the pri-
mary loop. As the business variables get fasterand faster, we may find PID control of the pro-
cess becoming a constraint. The process could
become chaotic if the business variables move
faster than the periods of the loops on the plant
floor. That will be a fascinating thing. If that
starts happening, well have no choice but to
look at other methods of control.
CE: Thats a natural extrapolation, but
thinking in terms of costs and business vari-
ables changing faster than flow or pressure
blows the mind.
Put on a ticker for commodity prices some
time. When you see the price of copper chang-
ing every 32 seconds, can you control a tempera-
ture loop much faster than that? So ask yourself,
why dont we have a control problem right now,
because some of these variables have gotten
themselves to the speed where theyre actually
breaking into the classical temperature and level
domain, if not the flow and pressure domain.
The issue ends up being that instead of worrying
about the problem, were ignoring it and we buy
our raw stock in bulk so the inventory gives us
the buffering. We just dont worry about it.Where it will all blow up, I believe, is when
some business realizes that it can have a huge
competitive advantage by playing the price of its
raw materials effectively. When that one compa-
ny does it, everybody else is going to say, Wait
a second, in order for us to survive in this envi-
ronment, we have to think differently. I dontthink were far, time-wise, from that happening
when I see sites like Momentive Chemical in
Deer Park. No on-site inventory combined with
real-time acquisition and distribution of product
via pipeline. It fascinates me. Huge amounts of
money are at stake.
CE: This sounds interesting, but as a prac-
tical matter, how much leeway will, or can an
operator have to change whats happening? If
the plant is in a sold-out state and the objective
is to create as much product as possible, when
does it become practical to start trying to fine-
tune the parameters?
We have to look at the dynamics of the pro-
cess itself, but I think the decision criteria could
get complicated and it may be impractical if the
dynamics of the physical process are slower than
the business process. That could get into some
very difficult things.
The issue is this: Weve been working in a
world of sold-out everything. The primary phi-
losophy of business has been to make as much as
you can in a given period of time, and life as weknow it is good. Thats what everybody has been
doing. The best example is the power industry.
For years, the way the power industry worked
was they had central station, coal-fired power
plants that made as much power as they could
24/7. Pricing was regulated so they always made
a profit, everything was good, and nobody could
imagine anything different.
Then what happened? They deregulated and
the grid opened up. That means all of a sudden
there were, by law, other power suppliers, such
as windmills, photoelectric, and co-gen plants,
all these sources of power, which if they want-ed to send power onto the open grid, they had
to be paid money, based on the curr