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Corporate Functions Talent Analysis Human Resources Procurement Marketing & Sales Finance & Accounting Customer Support June 2019

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Page 1: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

Corporate Functions Talent Analysis• Human Resources

• Procurement

• Marketing & Sales

• Finance & Accounting

• Customer Support

June 2019

Page 2: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

22

Agenda

Corporate Functions Deep Dive03

Assumptions & Methodology01

Executive Summary & Talent Dashboard02

Agenda

Human Resources

Procurement

Marketing & Sales

Finance & Accounting

Customer Support

DRAUP Methodology

Page 3: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

33

Assumptions

Please see the details below for assumptions and specifications for filtration criteria across various components :• Corporate Functions & Job Roles Shortlisting: : 5 Corporate Functions were shortlisted for the analysis: Human Resources, Procurement, Marketing &

Sales, Finance & Accounting and Customer Support. The functions were further broken down into job families and job roles for the analysis. (See slide 5 for

job taxonomy)

• Talent Hotspot Analysis: All MSAs were defined based on U.S Census Bureau Metropolitan and Micropolitan Statistical Area Delineation Files, 2018.• Retail Peers Talent Analysis: The following locations for were considered as Walmart location for Retail Peer Talent Analysis:

o Human Resources: Fayetteville, Arkansas Area, Charlotte, North Carolina Area, Greater Atlanta Area, Greater Chicago Area, Greater Los Angeles Area, Greater Boston Area

o Procurement: Fayetteville Arkansas Area, Dallas/Fort Worth Area, Greater Atlanta Area, Houston Texas Area, Greater Los Angeles Area, Charlotte North Carolina Area

o Marketing & Sales: Fayetteville, Arkansas Area, Dallas/Fort Worth Area, Greater New York City Area, San Francisco Bay Area, Orlando, Florida Area, Greater Atlanta Area

o Finance & Accounting: Fayetteville Arkansas Area, Dallas/Fort Worth Area, Greater New York City Area, Greater Los Angeles Area, San Francisco Bay Area, Charlotte North Carolina Area

o Customer Support: Greater Atlanta Area, Dallas/ Fort Worth Area, Greater Chicago Area, Houston Texas Area, Greater Los Angeles Area, Orlando Florida Area

• Location Assessment –• Fresh Talent Supply Analysis: Universities within 20-mile radius from city center were considered for analysis. Data is taken from the National

Centre for Education Statistics for the year 2018 and Universities' website. Associate Degree Talent and Graduate Degree Talent Numbers denote the total student population graduated in the courses. Associate and Management degree courses related to Management and Business were taken for Human Resources, Marketing and Sales, Finance and Accounting and Procurement. Associate and Graduate degree courses across disciplines were taken for Customer Support.

• Location Accessibility: Flights to major hubs count includes direct flights as well as flights having 1 stop. Dallas/ Fort Worth, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis.

• Demand Analysis: We have used internal DRAUP jobs portal for demand analysis, which has real-time tracking of 40 million job postings on an annual basis. Portals such as Indeed and LinkedIn were also used to triangulate open positions based on job roles and skills.

DRAUP Methodology

Page 4: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

4DRAUP Methodology

Harvesting Funnel Steps InvolvedSteps

Methodology

Step-3: Location Analysis

• Corporate Functions Shortlisting : 5 Corporate Functions were shortlisted for the analysis:

Human Resources, Procurement, Marketing & Sales, Finance & Accounting and Customer

Support. The functions were further broken down into job families and job roles for the analysis.

Over 100 job roles were analysed. (See slide 5 for job taxonomy)

• Over 20,000,000 talent profiles across the 5 corporate functions were shortlisted in U.S.A

• Talent Profiles were further categorized on the basis of location. Talent Footprint was

established for 80+ locations for each corporate function.

Step-1: Corporate

Functions Talent

Step-2: Talent Footprint by

Location

• Top Locations in each corporate function were shortlisted and further analysed for-

20,000,000+

10,000,000+

Location

Analysis Talent Availability

Fresh Talent Supply

Location Accessibility

Job Demand

Key Employers

Page 5: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

55

Corporate Functions Job Taxonomy: Draup analysed more than 100 roles across 15+ Job Families

HUMAN RESOURCES PROCUREMENT FINANCE & ACCOUNTING MARKETING & SALES

Corporate Functions

CUSTOMER SUPPORT

Talent Acquisition SpecialistRecruitment Manager

Hiring Specialist

Talent Acquisition

HR Service CenterHR Controller

HR Service Centre Chatbot

HR Operations

Training and Development Specialist

Corporate DevelopmentProfessional Development

Training & Development

Workforce Planning AnalystStrategic Workforce Planner

Strategy & Planning Associate

Workforce Planning

Procurement SpecialistCommodities Manager

Category BuyerPurchase Manager

Procurement Management

Logistics ManagerLogistics CoordinatorTransport Manager

Logistics Management

Manager, Vendor Management

Vendor Relationship Manager

Vendor Management

Demand Planning ManageSupply Planning Manager

Materials Magner

Inventory Management

Accounts Payable/ Receivable Specialist

Process Associate- Accounts Payable/ Receivable

Accounts Payable/Receivable

Accounting ManagerAudit & Accounting Executive

Accounting & Finance Manager

Accounting

Tax AnalystTax Manager

Tax AccountantTax Operator

Tax Accounting

Payroll SupervisorPayroll Manager

Payroll

Sales ExecutiveBusiness Development

ExecutiveSales Manager

Sales

Digital Marketing ManagerSEO Executive

Social Media Marketer

Digital Marketing

Marketing ExecutiveMarketing Manager

Marketing Representative

Marketing

Campaign ManagerAdvertising Manager

Advertising

Customer Service Associate Contact Center Representative

Call Center Agent

Customer Support Representative

Call Center Operations Manager

Customer Support Operations Analyst

Customer SupportCenter Operations

Manager Quality & TrainingContact Center Manager

Customer Support CenterManagement

Note: The List of roles provided are not exhaustive. Payroll, Compensation and Benefits has been included in Finance and Accounting Corporate Function. In sales function, entry level job roles such as retail sales workers and cashiers have not been included.

Page 6: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

66

Agenda

Corporate Functions Deep Dive03

Assumptions & Methodology01

Executive Summary & Talent Dashboard02

Agenda

Human Resources

Procurement

Marketing & Sales

Finance & Accounting

Customer Support

DRAUP Methodology

Page 7: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

77

• Finance & Accounting• Marketing & Sales

Corporate Functions Talent Hotspots: DRAUP analysed employed talent pool across the 5 corporate functions for 80+ locations across U.S.

Corporate Functions Talent Pool (Analysis of 5 Corporate Functions)

Greater Seattle Area

• Finance & Accounting• Marketing & Sales

• Customer Support• Finance & Accounting• Marketing & Sales

• Finance & Accounting• Human Resources• Marketing & Sales• Procurement• Customer Support

• Finance & Accounting• Marketing & Sales

Greater Denver Area

• Finance & Accounting

Houston, Texas Area

• Finance & Accounting• Marketing & Sales

Dallas/Fort Worth Area

• Marketing & Sales• Procurement • Finance & Accounting

Miami Fort Lauderdale Area

• Finance & Accounting• Marketing & Sales

Greater Atlanta Area

• Marketing & Sales• Finance & Accounting

• Human Resources• Marketing & Sales• Procurement• Finance & Accounting

Greater Philadelphia Area

• Finance & Accounting• Marketing & Sales

• Customer Support• Finance & Accounting• Human Resources• Marketing & Sales• Procurement

• Marketing & Sales• Finance & Accounting

Greater Minneapolis

Greater Chicago Area

• Customer Support• Human Resources• Marketing & Sales• Procurement• F&A

Greater Detroit Area

• Finance & Accounting

Note : *Representing MSAs which have employed talent pool greater than the range mentioned : Customer Support ( > 70,000), Finance & Accounting (>70,000), Human Resources (>32,000), Marketing & Sales (>60,000) , Procurement (>15,000) Other Locations with mid scale talent pool (140,000-300,000)Major MSAs (>300,000)

Phoenix, AZ Area

Greater Los Angeles Area

San Francisco Bay Area

Greater New York City

Greater Boston Area

Washington DC Metro Area

Note: Draup Analysis

Page 8: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

88

Talent Availability Dashboard:Greater New York City Area, Greater Los Angeles Area and Greater Chicago

Area have high employed talent across the 5 analyzed functions

RolesGreater New

York City Area

Greater Los Angeles

Area

Greater Chicago

Area

Dallas/ Fort Worth

Area

Washington D.C. Metro

Area

Greater Boston Area

San Francisco Bay Area

Greater Atlanta Area

Greater Philadelphia

Area

Houston, TX Area

Customer Support

~147,000 ~73,000 ~94,800 ~65,000 ~57,600 ~67,200 ~84,000 ~62,000 ~64,650 ~42,000

Finance & Accounting

~498,000 ~263,900 ~185,900 ~151,000 ~144,400 ~146,400 ~114,900 ~108,200 ~123,600 ~127,600

Human Resources

~90,000 ~47,300 ~40,000 ~31,000 ~43,200 ~29,300 ~25,000 ~29,100 ~25,200 ~24,200

Marketing & Sales

~289,200 ~184,500 ~164,500 ~99,400 ~90,400 ~98,200 ~89,300 ~92,700 ~76,000 ~71,000

Procurement ~31,800 ~25,500 ~17,000 ~15,500 ~17,100 ~11,000 ~9,400 ~9,300 ~11,300 ~14,200

TOTAL 1,055,800 594,200 502,200 361,900 352,510 352,100 322,600 301,300 300,750 279,000

High Medium Low

Talent Pool Scale (Colour coding benchmarks are relative within a Job Role and rating scale varies for each Job role individually)

• Greater New York City Area and Greater Chicago Area and Greater Los Angeles Area have high employed talent pool across all 5 functions.

• In Greater New York City area companies such as The Estee Launder& JP Morgan Chase have high employed talent across multiple functions.

• In Greater Los Angeles area, companies such as Netflix, The Walt Disney Company and Mattel Inc. employ high talent across multiple functions.

• In Greater Chicago Area, financial services and insurance companies such as Discover Financial Services and Allstate have high employed talent pool.

• Washington D.C. Metro Area, Dallas/Fort Worth Area and San Francisco Bay Area are other major locations with high employed talent pool across multiple functions.

Insights

Note : Talent Size Benchmarks : Customer Support (High > 70,000>Medium>33,000>Low<33,000), Finance & Accounting (High>70,000>Medium>53,000>Low<53,000), Human Resources (High>32,000>medium>15,000>Low<15,000), Marketing & Sales (High>60,000>Medium>42,000>Low<42,000) , Procurement (High>15,000>Medium>6,000>Low<6,000)

Page 9: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

99

Talent Availability Dashboard :Miami/Fort Lauderdale Area and Greater Minneapolis-St. Paul Area are some

of the top mid-scaled locations for corporate functions talent

RolesMiami/Fort Lauderdale

Area

Greater Minneapolis-St.

Paul Area

Phoenix, AZ Area

Greater Seattle Area

Greater Denver Area

Greater Detroit Area

Tampa/St. Petersburg, FL

Area

Charlotte, NC Area

Portland, OR Area

Customer Support ~37,600 ~45,400 ~51,300 ~42,300 ~36,800 ~35,000 ~32,800 ~32,000 ~27,700

Finance & Accounting ~107,400 ~86,900 ~80,500 ~79,500 ~74,200 ~67,300 ~56,800 ~59,900 ~52,500

Human Resources ~20,500 ~22,300 ~20,000 ~22,100 ~15,600 ~15,100 ~12,700 ~10,600 ~10,500

Marketing & Sales ~80,900 ~69,200 ~63,500 ~65,800 ~51,900 ~54,100 ~36,700 ~35,600 ~42,900

Procurement ~8,000 ~10,500 ~7,900 ~13,400 ~6,300 ~9,600 ~4,700 ~4,900 ~6,000

Total 2,54,400 2,34,300 2,23,200 2,23,100 1,84,800 1,81,100 1,43,700 1,43,000 1,39,600

High Medium Low

Talent Pool Scale (Colour coding benchmarks are relative within a Job Role and rating scale varies for each Job role individually)

• Miami/Fort Lauderdale Area, Greater Minneapolis-St. Paul Area, Phoenix Arizona Area and Greater Seattle Area are some of the top mid scaled locations for corporate functions talent

• In Miami/Fort Lauderdale Area Citrix is a top employer across all five corporate functions.

• In Greater Minneapolis-St. Paul Area Target Inc, United Health Group and U.S Bank have high employed talent across multiple functions.

• Charlotte NC Area has low employed talent pool for functions except for finance and accounting with companies such as Wells Fargo, Bank of America, TIAA, Duke Energy Corporation employing high employed talent

Note : Talent Size Benchmarks : Customer Support (High > 70,000>Medium>33,000>Low<33,000), Finance & Accounting (High>70,000>Medium>53,000>Low<53,000), Human Resources (High>32,000>medium>15,000>Low<15,000), Marketing & Sales (High>60,000>Medium>42,000>Low<42,000) , Procurement (High>15,000>Medium>6,000>Low<6,000)

Insights

Page 10: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

1010

Executive Summary – Human Resources

Rank (by Talent Size)

Location

1 Greater New York City Area

2 Greater Los Angeles Area

3 Washington DC Metro Area

4 Greater Chicago Area

5 Dallas/Fort Worth Area

6 Greater Boston Area

7 Greater Atlanta Area

8 Greater Philadelphia Area

9 San Francisco Bay Area

10 Houston, Texas Area

11 Greater Minneapolis-St. Paul Area

12 Greater Seattle Area

13 Miami/Fort Lauderdale Area

14 Phoenix, Arizona Area

15 Greater Denver Area

16 Greater Detroit Area

17 Baltimore, Maryland Area

18 Tampa/St. Petersburg, Florida Area

19 Columbus, Ohio Area

20 Greater St. Louis Area

Human Resources – Top Locations Insights

• Greater New York City Area, Greater Los Angeles Area and Washington D.C. Metro Area, Greater Chicago Area and Dallas/Fort Worth Area are the top 5 locations in the U.S for Human Resources talent, and account for ~27% of the total talent in U.S.

• Greater Chicago Area, Phoenix Arizona Area, Miami/Fort Lauderdale Area, Greater Detroit Area and Tampa/ St. Petersburg Area are the low cost locations for human resources talent amongst the top 20 locations by talent availability.

• Greater New York City Area has the highest human resources talent pool of ~90,000 due to high concentration of corporates in the city. Annual Demand is low for human resources roles ( ~12,000). Companies such as Morgan Stanley, Google, The Estee Lauder Companies and Macy’s are the top employers.

• Greater Los Angeles Area has human resources talent pool of ~47,300. Annual Demand for Human Resources talent is ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers.

• Washington D.C. Metro Area has human resources talent pool of ~43,200. Annual Demand for Human Resources talent is~8,650. Booz Allen Hamilton, Capital One and Deloitte are the top employers in this location.

• Phoenix, Arizona Area is a mid scale location with human resources talent pool of ~20,000. Median HR Talent cost is in the ~10-15% lower than Greater New York City area and Greater Los Angeles area making it an ideal location. Banner Health, Go Daddy and Republic Services are top employers.

• Greater Detroit Area is a mid scale location with human resources talent pool of ~15,100. Annual Demand for human resources talent is ~4,550. Median HR Talent cost is in the ~10-15% lower than Greater New York City area and Greater Los Angeles area making it an ideal location. General Motors, Ford Motor Company and FCA Fiat Chrysler Automobiles are the top employers.

Source: DRAUP Analysis

Low Cost Locations (Median cost for human resources talent in bottom 25 percentile) Locations Analysed in Detail

Page 11: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

1111

Executive Summary – Procurement

Procurement – Top Locations Insights

• Greater New York City Area, Greater Los Angeles Area, Washington D.C. Metro Area, Greater Chicago Area and Portland, OR Area are the top 5 locations in the U.S for Procurement talent, and account for ~15% of the total talent in U.S.

• Greater Chicago Area, Portland Oregon Area, Greater Minneapolis-St. Paul Area, Miami/Fort Lauderdale Area and Phoenix Arizona Area are the low cost locations for procurement talent amongst the top 20 locations by talent availability.

• Greater New York City Area has the highest Procurement talent pool of ~31,800. Annual Demand for Procurement talent is ~7,550. Companies such as Estee Lauder Companies, L'Oréal and WeWork are the top employers.

• Greater Los Angeles Area has procurement talent pool of ~25,500. Annual Demand for Procurement Roles is ~5,350.Netflix, The Walt Disney Company, Amgen, Warner Bros Entertainment and Oracle are the top employers.

• Washington D.C. Metro Area has procurement talent pool of ~17,100. Annual Demand for Procurement Roles is ~4,100. Booz Allen Hamilton, Deloitte, CACI International and Capital One are top employers.

• Dallas/Fort Worth Area is a mid scale location with procurement talent pool of ~15,500. Annual Demand for Procurement roles at Dallas/Fort Worth Area is ~4,000. PepsiCo, AT&T and American Airlines are top employers

• Houston, Texas Area is a mid scale location with Procurement talent pool of ~14,200. Annual Demand for Procurement roles at Houston, Texas Area is ~3,500 and the top employers are ExxonMobil, Baker Hughes and Halliburton

Source: DRAUP Analysis

Low Cost Locations (Median cost for procurement talent in bottom 25 percentile) Locations Analysed in Detail

Rank (by Talent Size)

Location

1 Greater New York City Area

2 Greater Los Angeles Area

3 Washington D.C. Metro Area

4 Greater Chicago Area

5 Dallas/Fort Worth Area

6 Houston, Texas Area

7 Greater Seattle Area

8 Greater Philadelphia Area

9 Greater Boston Area

10 Greater Minneapolis-St. Paul Area

11 Greater Detroit Area

12 San Francisco Bay Area

13 Greater Atlanta Area

14 Miami/Fort Lauderdale Area

15 Phoenix, Arizona Area

16 Greater Denver Area

17 Greater San Diego Area

18 Baltimore, Maryland Area

19 Portland, Oregon Area

20 Greater St. Louis Area

Page 12: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

1212

Executive Summary – Marketing and Sales

Rank (by Talent Size)

Location

1 Greater New York City Area

2 Greater Los Angeles Area

3 Greater Chicago Area

4 Dallas/Fort Worth Area

5 Greater Boston Area

6 Greater Atlanta Area

7 Washington D.C. Metro Area

8 San Francisco Bay Area

9 Miami/Fort Lauderdale Area

10 Greater Philadelphia Area

11 Houston, Texas Area

12 Greater Minneapolis-St. Paul Area

13 Greater Seattle Area

14 Phoenix, Arizona Area

15 Greater Detroit Area

16 Greater Denver Area

17 Portland, Oregon Area

18 Tampa/St. Petersburg, Florida Area

19 Austin, Texas Area

20 Greater San Diego Area

Marketing and Sales – Top Locations Insights

• Greater New York City Area, Greater Los Angeles Area and Greater Chicago Area, Dallas/Fort Worth Area and Greater Boston Area are the top 5 locations in the U.S for Marketing and Sales talent, and account for ~26% of the total talent in U.S.

• Greater Chicago Area, Miami/Fort Lauderdale, Phoenix Arizona Area, Portland Oregon Area, Tampa/St. Petersburg Florida Area are the low cost locations for Marketing and Sales talent amongst the top 20 locations by talent availability.

• Greater New York City Area has the highest Marketing and Sales talent pool of ~289,200 with headquarter of many large companies located here. Annual Demand for Marketing and Sales roles is ~70,000. Companies such as Ralph Lauren, Conde Nast, The New York Times, Estee Lauder Companies, Spotify and WeWork are the top employers.

• Greater Los Angeles Area has marketing and sales talent pool of ~184,500. The annual demand is ~63,000. Netflix, Amgen, Paramount Pictures and Apple are top employers.

• Greater Chicago Area has marketing and sales talent pool of ~164,000. Annual Demand is ~61,000. The median cost for Greater Chicago Area is ~10-15% lower than the Greater New York City area and Greater Los Angeles Area. Walgreens, McDonald’s, The Kraft Heinz Company and Conagra brands are top employers.

• Greater Boston Area has marketing and sales talent pool of ~98,200. Annual demand for marketing and sales talent is ~22,800. Wayfair, Staples and Reebok are among the top employers.

• Greater Minneapolis-St. Paul Area is a mid scale location with marketing and sales talent pool of ~69,200. Annual Demand is at ~13,000. Median Marketing and Sales Talent cost is ~10% lower than Greater New York City area and Greater Los Angeles area making it an ideal location. Target, 3M, Best Buy, General Mills and Medtronic Health Group are among the top employers

Source: DRAUP Analysis

Low Cost Locations (Median cost for marketing and sales talent in bottom 25 percentile) Locations Analysed in Detail

Page 13: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

1313

Executive Summary – Finance & Accounting

Rank (by Talent Size)

Location

1 Greater New York City Area

2 Greater Los Angeles Area

3 Greater Chicago Area

4 Dallas/Fort Worth Area

5 Greater Boston Area

6 Washington DC Metro Area

7 Houston, Texas Area

8 Greater Philadelphia Area

9 San Francisco Bay Area

10 Greater Atlanta Area

11 Miami/Fort Lauderdale Area

12 Greater Minneapolis-St. Paul Area

13 Phoenix, Arizona Area

14 Greater Seattle Area

15 Greater Denver Area

16 Greater Detroit Area

17 Charlotte, North Carolina Area

18 Greater San Diego Area

19 Tampa/St. Petersburg, Florida Area

20 Baltimore, Maryland Area

Finance & Accounting – Top Locations Insights

• Greater New York City Area, Greater Los Angeles Area and Greater Chicago Area, Dallas/Fort Worth Area and Greater Boston Area are the top 5 locations in the U.S for F&A talent, and account for ~29% of the total talent in U.S.

• Greater Atlanta Area, Miami/Fort Lauderdale Area, Greater Minneapolis-St. Paul Area, Phoenix, Arizona Area and Tampa/ST. Petersburg, Florida are the low cost locations for finance and accounting talent amongst the top 20 locations by talent availability.

• Greater New York City Area has the highest finance and accounting talent pool of ~498,000 due to a mature finance ecosystem. Annual Demand for Finance and Accounting roles is ~126,000. Banking and Financial Services firms such as JP Morgan Chase & Co., Citi Group, Morgan Stanley and Goldman Sachs are the top employers.

• Greater Los Angeles Area has finance and accounting talent pool of ~263,900. Annual Demand is for F&A Talent is ~73,000. Farmers Insurance, PwC, Morgan Stanley, Merrill Lynch are the key peer employers.

• Greater Chicago Area has finance and accounting talent pool of ~185,900. Median F&A Talent cost is ~10-15% lower than Greater New York City area and Greater Los Angeles area making it an ideal location. JP Morgan Chase & Co, Northern Trust Corporation and Ernst and Young are the top employers.

• Greater Atlanta Area is a mid scale location with finance and accounting talent pool of ~108,200. Annual Demand is comparatively low at ~28,000. Median F&A Talent cost is ~10-15% lower than Greater New York City area and Greater Los Angeles area making it an ideal location. SunTrust Bank, EY, The Home Depot and PwC are the top employers.

• Greater San Diego Area is a mid scale location with finance and accounting talent pool of ~58,650.Low Annual Demand of ~14,000 makes it an ideal location. Wells Fargo, Union Bank, LPL Financials are the top employers.

Source: DRAUP Analysis

Low Cost Locations (Median cost for finance and accounting talent in bottom 25 percentile) Locations Analysed in Detail

Page 14: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

1414

Executive Summary – Customer Support

Rank (by Talent Size)

Location

1 Greater New York City Area

2 Greater Chicago Area

3 San Francisco Bay Area

4 Greater Los Angeles Area

5 Irvine, California

6 Greater Boston Area

7 Dallas/Fort Worth Area

8 Greater Philadelphia Area

9 Greater Atlanta Area

10 Washington D.C. Metro Area

11 Phoenix, Arizona Area

12 Greater Minneapolis-St. Paul Area

13 Greater Seattle Area

14 Houston, Texas Area

15 Miami/Fort Lauderdale Area

16 Greater Denver Area

17 Greater Detroit Area

18 Tampa/St. Petersburg, Florida Area

19 Charlotte, NC Area

20 Greater St. Louis

Customer Support – Top Locations Insights

• Greater New York City Area, Greater Los Angeles Area and San Francisco Bay Area and Greater Los Angeles Area are the top locations in the U.S for Customer Support talent, and account for ~24% of the total talent in U.S.

• Greater Chicago Area, Phoenix Arizona Area, Greater Minneapolis- St. Paul Area, Miami/Fort Lauderdale Area and Greater Detroit Area are the low cost locations for Customer Support talent amongst the top 20 locations by talent availability.

• Greater New York City Area has the highest customer support talent pool of ~147,000. Annual Demand for customer support roles is ~32,000. Companies such as Northwell Health, LinkedIn, Google, Salesforce and WeWork are top employers.

• Greater Chicago Area has customer support talent pool of ~94,800. Annual Demand for customer support roles is ~15,300. Median Customer Support talent cost is in ~10-15% lower than other high talent locations such as Greater New York City Area, San Francisco Bay Area and Greater Los Angeles Area. United Airlines, Allstate, LinkedIn and Salesforce are the top employers.

• Greater Atlanta Area is a mid scale location with customer support talent pool of ~62,000. Annual Demand for customer support roles is comparatively low at ~10,400. Median Customer Support talent cost is in ~10-15% lower than Greater New York City area and Greater Los Angeles area thereby making it an ideal location. Delta Airlines, Verizon, The Home Depot and Lowe’s Companies Inc are the top employers.

• Houston, Texas Area is a mid scale location with customer support talent pool of ~42,000. Low Annual Demand of ~7,300 for customer support roles makes it an ideal location. ExxonMobil, Sysco and HP are the top employers.

• Charlotte, NC Area is a mid scale location with customer support talent pool of ~32,000. Annual Demand is for customer support talent is ~5,400. Harris Teeter, Lowe’s Companies Inc and Wells Fargo are the top employers.

Source: DRAUP Analysis

Low Cost Locations (Median cost for customer support talent in bottom 25 percentile) Locations Analysed in Detail

Page 15: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

1515

Retail Peers-Human Resources Hotspots: Greater Seattle Area, Greater Minneapolis-St. Paul Area and Greater Atlanta Area are top hotspots

Greater Seattle AreaGreater New York City Area

Greater Los Angeles Area San Francisco Bay Area

Greater Chicago Area Greater Boston Area

600-650

550-600

400-450

250-300

Amazon.com Inc.

Charlotte, North Carolina Greater New York City Area

Greater Atlanta Area Greater Los Angeles Area

Greater Boston Area Greater Chicago Area

1,000-1,100

Lowe's Companies, Inc.

6,700 - 7,000

Target

Macy’s NordstromBest Buy

Costco Wholesale KrogerThe Home Depot

Top Walmart Locations

Other Top Locations

Human Resources Talent of 9 Retail Peers was analysed

Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type. Locations with high HR talent in each company have only been considered. Talent count in each company is based on publicly available profiles. 1Mapped Talent Subset is the total HR Talent in the particular location in the 9 analysed companies.

Minneapolis-St. Paul Area 3,200-3,400

Greater Atlanta Area 3,200-3,500

Greater Los Angeles Area 1,800-2,000

Greater NYC Area 2,800-3,000

Greater Seattle Area 8,500-9,000

Greater Chicago Area 1,300-1,500

San Francisco Bay Area 1,100-1,300

LocationMapped Talent

Subset1

850-900

Greater New York City AreaSan Francisco Bay Area

Greater Atlanta AreaCincinnati, Ohio

Greater Los Angeles Area Tampa/St. Petersburg

Greater Minneapolis-St. PaulGreater New York City Area

Greater Los Angeles Area Greater Chicago AreaGreater Atlanta Area

San Francisco Bay Area

Greater Seattle AreaGreater Los Angeles Area

San Francisco Bay AreaGreater New York City Area

Greater Denver area Greater Chicago Area

Greater Seattle AreaGreater Los Angeles Area

Greater New York City Area Greater Chicago Area

San Francisco Bay AreaGreater San Diego Area

Greater Atlanta AreaGreater New York City Area

Greater Chicago AreaGreater Los Angeles Area

San Francisco Bay AreaGreater Boston Area

Cincinnati, Ohio AreaGreater Atlanta Area

Dallas/Fort Worth AreaGreater Nashville Area

Greater Detroit AreaHouston, Texas Area

150-200

100-150

100-150

90-100

200-250

Greater Minneapolis-St. PaulGreater Los Angeles Area

Greater New York City Area Greater Chicago Area

San Francisco Bay AreaGreater Atlanta Area

2,400- 2,500

400-450

350-400

200-250

200-250

400-450

1,000-1,100

350-400

300-350

150-200

100-150

250-300

950-1,000

100-150

100-150

100-150

50-100

150-200

1,050-1,100

100-150

100-150

100-150

100-150

200-250

500-550

50-100

50-100

40-50

30-50

50-100

2,300-2,400

150-200

150-200

100-150

100-150

300-350550-600

150-200

100-150

100-150

100-150

200-250

Walmart Locations: Fayetteville, Arkansas Area, Charlotte, North Carolina Area, Greater Atlanta Area, Greater Chicago Area, Greater Los Angeles Area, Greater Boston Area

> 4,000 1,000-4,000 500-1,000 200-500 <200Talent Size

Page 16: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

1616

Retail Peers - Procurement Hotspots: Greater Seattle Area, Greater Minneapolis-St. Paul Area and Greater Atlanta Area are top hotspots

Greater Seattle AreaGreater New York City Area

Greater Los Angeles Area Dallas/Fort Worth AreaSan Francisco Bay Area

Greater Chicago Area

900-950

Amazon.com Inc.

Charlotte, NC Area Hickory/Lenoir, NC Area

Greensboro/Winston-Salem, NCGreater New York City Area

Houston, Texas Area Dallas/ Fort Worth Area

950-1,000

100-150

100-150

<100

<100

Lowe's Companies, Inc.

100-150

7,000-7,500

Target

Macy’s NordstromBest Buy

Costco WholesaleKrogerThe Home Depot

Walmart Locations

Other Top Locations

Procurement Talent of 9 Retail Peers was analysed

Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type. Locations with high Marketing talent in each company have only been considered. Talent count in each company is based on publicly available profiles. 1Mapped Talent Subset is the total Finance and Accounting Talent in the particular location in the 9 analysed companies.

Minneapolis-St. Paul Area 4,000-4,200

Greater Atlanta Area 3,200-3,400

Greater NYC Area 2,800-3,000

San Francisco Bay Area 1,300-1,500

Greater Seattle Area 8,500-8,700

Greater Los Angeles Area 2,400-2,600

Dallas/Fort Worth Area 1,500-1,700

Greater Chicago Area 1,500-1,700

LocationMapped Talent

Subset1

950-1,000

Greater New York City Area Greater Atlanta Area

San Francisco Bay Area Cincinnati, Ohio Area

Washington D.C. Metro AreaGreater Los Angeles Area

800-850

300-350

150-200

100-150

150-200

100-150

Greater Minneapolis-St. Paul Area Greater New York City Area

Greater Los Angeles Area Dallas/Fort Worth Area

Greater Chicago Area Houston, Texas Area

1,000-1,100

<100

<100

<100

<100

<100

Greater Seattle Area Greater Los Angeles Area

San Francisco Bay AreaGreater New York City Area

Greater Chicago AreaPortland, Oregon Area

800-850

150-200

100-150

100-150

100-150

<100

Greater Seattle AreaSan Francisco Bay Area

Greater Los Angeles Area Greater New York City Area

Greater Chicago Area Washington D.C. Metro Area

450-500

50-100

<50

<50

<50

<50

Greater Atlanta Area Greater New York City Area

Greater Los Angeles Area Greater Chicago Area

Dallas/Fort Worth Area Houston, Texas Area

2,700-3,000

150-200

150-200

150-200

150-200

100-150

Cincinnati, Ohio Area Greater Atlanta Area

Greater Nashville Area, TN Columbus, Ohio Area Houston, Texas Area

Portland, Oregon Area

550-600

100-150

90-100

80-100

80-100

80-100

Greater Minneapolis-St. Paul Area Greater Los Angeles Area

Greater New York City Area Greater Chicago Area

Dallas/Fort Worth AreaSan Francisco Bay Area

3,000-3,200

800-850

550-600

300-350

500-550

300-350

700-750650-700

650-700

Walmart Locations: Fayetteville, Arkansas Area, Dallas/Fort Worth Area, Greater Atlanta Area , Houston, Texas Area , Greater Los Angeles Area, Charlotte, North Carolina Area

> 4,000 1,000-4,000 500-1,000 200-500 <200Talent Size

Dallas/Fort Worth Area 1,300-1,500

Page 17: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

1717

Retail Peers - Marketing & Sales Hotspots: Greater Seattle Area, Greater New York City Area and Greater Minneapolis-St. Paul Area are top hotspots

Greater Seattle AreaGreater New York City Area

Greater Los Angeles Area San Francisco Bay Area

Greater Chicago Area Greater Boston Area

2,000-2,500

Amazon.com Inc.

Charlotte, NC Area Greater New York City Area

Greater Los Angeles Area Dallas/Fort Worth Area

Houston, Texas Area San Francisco Bay Area

2,500-3,000

600-700

300-400

259-300

<150

Lowe's Companies, Inc.

300-400

22,000-23,000

Target

Macy’s NordstromBest Buy

Costco WholesaleKrogerThe Home Depot

Walmart Locations

Other Top Locations

Marketing & Sales Talent of 9 Retail Peers was analysed

Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type. Locations with high Marketing talent in each company have only been considered. Talent count in each company is based on publicly available profiles. 1Mapped Talent Subset is the total Marketing Talent in the particular location in the 9 analysed companies.

Greater NYC Area 11,500-11,700

Minneapolis-St. Paul Area 11,300-11,500

Greater Los Angeles Area 6,000-6,300

Greater Atlanta Area 7,700-7,900

Charlotte, NC Area 2,500-2,600

Greater Seattle Area 27,000-30,000

San Francisco Bay Area 4,300-4,500

Cincinnati, Ohio Area 2,500-2,600

Greater Chicago Area 3,800-4,000

LocationMapped Talent

Subset1

2,500-2,700

Greater New York City Area San Francisco Bay Area

Greater Atlanta Area Cincinnati, Ohio Area

Greater Los Angeles Area Greater Chicago Area

4,000-4,500

1,000-1,500

900-1,000

550-600

700-800

450-500

Greater Minneapolis-St. Paul Area Greater New York City Area

Greater Los Angeles Area Greater Chicago Area Greater Atlanta Area

Dallas/Fort Worth Area

3,500-4,000

700-800

450-500

300-350

450-500

300-350

Greater Seattle Area Greater Los Angeles Area Greater

Greater New York City Area Greater Denver Area

Orange County, California Area Dallas/Fort Worth Area

3,500-4,000

850-900

600-650

350-400

400-450

350-400

Greater Seattle AreaGreater New York City Area

Greater Los Angeles Area San Francisco Bay Area

Greater Chicago Area Greater San Diego Area

1,500-2,000

250-300

250-300

250-300

250-300

<30

Greater Atlanta Area Greater New York City Area

Greater Chicago Area Greater Los Angeles Area

Dallas/Fort Worth Area Austin, Texas Area

5,500-6,000

800-850

500-550

400-450

450-500

350

Cincinnati, Ohio Area Greater Atlanta Area Greater Detroit Area Columbus, Ohio Area

Dallas/Fort Worth Area Portland, Oregon Area

1,500-2,000

600-650

350-400

300-350

300-350

300-350

Greater Minneapolis-St. Paul Area Greater New York City Area

Greater Los Angeles Area Greater Chicago Area

San Francisco Bay Area Dallas/Fort Worth Area

7,500-8,000

1,000-1,500

1,000-1500

650-700

900-1,000

550-600

2,000-2,500

1,000-1,500

900-1,000

Walmart Locations: Fayetteville, Arkansas Area, Dallas/Fort Worth Area, Greater New York City Area, San Francisco Bay Area, Orlando, Florida Area, Greater Atlanta Area

> 4,000 1,000-4,000 500-1,000 200-500 <200Talent Size

Page 18: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

1818

Retail Peers - Finance & Accounting Hotspots: Greater Seattle Area, Greater Minneapolis-St. Paul Area and Greater New York City Area are top hotspots

Greater Seattle AreaGreater New York City Area

Greater Los Angeles Area San Francisco Bay Area

Greater Chicago AreaGreater Boston Area

950-1,000

Amazon.com Inc.

Charlotte, NC Area Greater New York City Area

Greater Atlanta Area Dallas/Fort Worth Area

Greater Los Angeles Area Houston, Texas Area

1,500-1,700

300-350

200-250

150-200

<150

Lowe's Companies, Inc.

200-250

11,000-11,500

Target

Macy’sNordstromBest Buy

Costco WholesaleKrogerThe Home Depot

Walmart Locations

Other Top Locations

Finance & Accounting Talent of 9 Retail Peers was analysed

Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type. Locations with high Marketing talent in each company have only been considered. Talent count in each company is based on publicly available profiles. 1Mapped Talent Subset is the total Finance and Accounting Talent in the particular location in the 9 analysed companies.

Greater Minneapolis 6,200-6,400

Greater NYC Area 5,000-5,200

Greater Atlanta Area 4,800-5,000

Dallas/Fort Worth Area 1,700-1,900

Greater Seattle Area 14,000- 14,300

Greater Los Angeles Area 2,800-3,000

Charlotte, North Carolina 1,800-2,000

San Francisco Bay Area 2,000-2,200

LocationMapped Talent

Subset1

1,000-1,500

Greater New York City Area Cincinnati, Ohio Area Greater Atlanta Area

San Francisco Bay Area Washington D.C. Metro

Cincinnati, Ohio Area

1,600-1,700

600-650

550-600

400-450

500-550

350-400

Greater Minneapolis-St. Paul Area Greater New York City Area

Greater Los Angeles Area Greater Chicago Area

Dallas/Fort Worth Area Greater Atlanta Area

1,900-2,000

250-300

150-200

100-150

150-200

100-150

Greater Seattle Area Greater Los Angeles Area

Greater Denver AreaSan Francisco Bay Area

Greater New York City Area Greater Chicago Area

1,600-1,800

250-300

200-250

150-200

150-200

150-200

Greater Seattle AreaGreater New York City Area

Greater Los Angeles Area San Francisco Bay Area

Greater Chicago Area Washington D.C. Metro Area

1,000-1,100

100-150

100-150

<100

100-150

<100

Greater Atlanta Area Greater New York City Area

Greater Chicago Area Greater Los Angeles Area

Dallas/Fort Worth Area Houston, Texas Area

3,600-3,800

450-500

250-300

200-250

200-250

200-250

Cincinnati, Ohio Area Greater Atlanta Area

Dallas/Fort Worth Area Houston, Texas Area

Greater Nashville Area, TN Greater Detroit Area

900-950

350-400

250-300

150-200

250-300

250-200

Greater Minneapolis-St. Paul Area Greater Los Angeles Area

Greater New York City Area Greater Chicago Area

San Francisco Bay Area Dallas/Fort Worth Area

4,000-4,5000

550-600

550-600

300-350

450-500

250-300

800-850600-650

350-400

Walmart Locations: Fayetteville, Arkansas Area, Dallas/Fort Worth Area, Greater New York City Area, Greater Los Angeles Area, San Francisco Bay Area , Charlotte, North Carolina Area

> 4,000 1,000-4,000 500-1,000 200-500 <200Talent Size

Cincinnati, Ohio Area 1,500-1,600

Page 19: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

1919

Retail Peers Customer Support Hotspots: Greater New York City Area, Greater Los Angeles and Greater Atlanta are top hotspots

Greater Seattle Area Greater Atlanta Area

Lexington, Kentucky Area Greater Los Angeles Area

Huntington, West Virginia Area Charlotte, North Carolina Area

200-300

Amazon.com Inc.

Greater New York City AreaGreater Atlanta Area

Greater Los Angeles AreaDallas/Fort Worth Area

Charlotte, North Carolina Area Orlando, Florida Area

400-450

300-350

300-350

300-350

<150

Lowe's Companies, Inc.

300-350

600-700

Target

Macy’s NordstromBest Buy

Costco WholesaleKrogerThe Home Depot

Walmart Locations

Other Top Locations

Customer Support Talent of 9 Retail Peers was analysed

Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type. Locations with high Marketing talent in each company have only been considered. Talent count in each company is based on publicly available profiles. 1Mapped Talent Subset is the total Finance and Accounting Talent in the particular location in the 9 analysed companies.

Greater Atlanta Area 1,600-1,700

Greater Los Angeles Area 1,300-1,400

Greater Minneapolis 550-600

Greater Seattle Area 900-1,000

Greater NYC Area 1,600-1,700

Dallas/Fort Worth Area 500-550

Charlotte, North Carolina 400-450

Greater Chicago Area 450-500

LocationMapped Talent

Subset1

200-250

Greater New York City AreaGreater Los Angeles Area

Tampa/St. Petersburg, FL AreaGreater Atlanta AreaCincinnati, Ohio Area

San Francisco Bay Area

400-450

200-250

150-200

150-200

150-200

100-150

Greater New York City AreaGreater Minneapolis-St. Paul Area

Greater Los Angeles Area Greater Chicago Area

Dallas/Fort Worth Area Washington D.C. Metro Area

250-300

250-300

150-200

100-150

150-200

100-150

Greater Seattle Area Greater Los Angeles Area

San Francisco Bay AreaGreater Chicago Area

Cedar Rapids, Iowa Area Greater New York City Area

200-250

100-150

70-100

<70

<70

<70

Greater Seattle AreaGreater Los Angeles Area

Greater New York City AreaSan Francisco Bay Area

Yakima, Washington AreaGreater Chicago Area

70-100

60-100

<50

<50

<50

<50

Greater Atlanta Area Greater New York City Area

Greater Los Angeles Area Greater Salt Lake City Area

Greater Chicago AreaGreater Boston Area

700-800

300-400

150-200

100-150

150-200

100-150

Cincinnati, Ohio Area Greater Atlanta AreaHouston, Texas Area Greater Detroit Area Columbus, Ohio Area

Dallas/Fort Worth Area

300-400

200-250150-200

150-200

150-200

100-150

Greater Minneapolis-St. Paul AreaGreater Los Angeles Area

Greater New York City AreaGreater Chicago Area Greater Atlanta Area

San Francisco Bay Area

200-250

150-200

1000-150

150-200

100-150

200-220100-150

<100

Walmart Locations: Greater Atlanta Area , Dallas/Fort Worth Area , Greater Chicago Area , Houston, Texas Area , Greater Los Angeles Area , Orlando, Florida Area

> 4,000 1,000-4,000 500-1,000 200-500 <200Talent Size

300-350

Page 20: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

2020

Agenda

Corporate Functions Deep Dive03

Assumptions & Methodology01

Executive Summary & Talent Dashboard02

Agenda

Human Resources

Procurement

Marketing & Sales

Finance & Accounting

Customer Support

DRAUP Methodology

Page 21: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

21

Human Resources Talent Hotspot: Top 100 Human Resources Talent Hotspots and Emerging Locations were analysed across U.S

San Francisco

Fresno

Thousand OaksLos Angeles

Riverside

San Diego

Reno

Las Vegas

Portland

Seattle

Ogden

Salt Lake CityBoulder

Denver

Colorado Springs

Boise City

Albuquerque

El PasoTucson

Phoenix

San Juan

HoustonSan Antonio

Austin

Dallas

Oklahoma City

Minneapolis

Wichita

Lincoln

Omaha

Des Moines

Springfield

KansasTulsa

Little Rock

Memphis

Jackson

Baton Rouge

New Orleans

Birmingham

Atlanta

Charleston

Jacksonville

Orlando

Winston

Miami

Tampa

Charlotte Fayetteville

Greenville

Greensboro Durham

Raleigh

Virginia Beach

Richmond

Washington DC

Baltimore Philadelphia

Trenton

Allentown

HarrisburgPittsburghNew York

Boston

Providence

WorcesterHartford

Bridgeport

Syracuse

Rochester

Buffalo

Akron

Cleveland

Detroit

Columbus

Cincinnati

LexingtonLouisville

Indianapolis

Fort Wayne

Grand Rapids

ToledoChicago

Madison

Milwaukee

Davenport

Human Resources Talent Hotspots

Talent Pool >10,000

Talent Pool 4,000 -10,000

Talent Pool <4,000

Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type1All MSA definitions are based on U.S Census Bureau Metropolitan and Micropolitan Statistical Area Delineation Files, 2018

Page 22: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

22

Human Resources Talent Hotspot: 928,000+ HR Talent was analysed across 100+ U.S Locations

Locations1 Talent Size

Greater New York City Area 90,000

Greater Los Angeles Area 47,300

Washington DC Metro Area 43,200

Greater Chicago Area 40,000

Dallas/Fort Worth Area 31,000

Greater Boston Area 29,300

Greater Atlanta Area 29,100

Greater Philadelphia Area 25,200

San Francisco Bay Area 25,000

Houston, Texas Area 24,200

Greater Minneapolis-St. Paul Area

22,300

Greater Seattle Area 22,100

Miami/Fort Lauderdale Area

20,500

Phoenix, Arizona Area 20,000

Greater Denver Area 15,600

Greater Detroit Area 15,100

Baltimore, Maryland Area 14,900

Tampa/St. Petersburg, Florida Area

12,700

Columbus, Ohio Area 12,100

Locations1 Talent Size

Greater St. Louis Area 11,500

Greater San Diego Area 11,400

Orlando, Florida Area 11,000

Charlotte, North Carolina Area

10,600

Portland, Oregon Area 10,500

Cincinnati, Ohio Area 10,300

Austin, Texas Area 9,850

Kansas City, Missouri Area 9,800

Indianapolis, Indiana Area 9,700

Greater Nashville Area, TN 9,700

San Antonio, Texas Area 9,600

Riverside, California 9,150

Cleveland/Akron, Ohio Area

8,500

Greater Milwaukee Area 8,400

Greater Pittsburgh Area 8,200

Greater Salt Lake City Area 8,000

Virginia Beach, Virginia 7,100

Richmond, Virginia Area 6,850

Jacksonville, Florida Area 6,500

Sacramento, California Area

6,450

Locations1 Talent Size

Las Vegas, Nevada Area 6,350

Raleigh-Durham, North Carolina Area

6,350

Oklahoma Area, OK 6,250

Hartford, Connecticut Area 5,700

Greater Omaha Area 5,200

Louisville, Kentucky Area 5,200

Rochester, New York Area 5,000

Albany, New York Area 5,000

Greater Memphis Area 4,900

Buffalo/Niagara, New York Area

4,700

San Juan, Puerto Rico 4,600

Providence, Rhode Island Area

4,500

Madison, Wisconsin Area 4,400

Greater Grand Rapids, Michigan Area

4,300

Bridgeport, CT 4,200

Tulsa, Oklahoma Area 4,000

Honolulu, Hawaii 3,950

Des Moines, Iowa Area 3,750

Greenville, South Carolina Area

3,650

Columbia, South Carolina 3,500

Locations1 Talent Size

Albuquerque, New Mexico Area

3,400

Tucson, Arizona Area 3,400

Greater New Orleans Area 3,300

Birmingham, Alabama Area 3,200

Charleston, South Carolina Area

3,100

Durham-Chapel Area 3,100

Harrisburg, Pennsylvania Area

3,100

Greensboro-Highpoint Area

3,000

Dayton, Ohio Area 3,000

Knoxville, Tennessee Area 2,900

Little Rock, Arkansas Area 2,900

Trenton, Ohio 2,800

Syracuse, New York Area 2,600

Hudson, Ohio 2,600

Allentown, Pennsylvania Area

2,600

Worcester, Massachusetts 2,500

Fayetteville, Arkansas Area 2,400

Springfield, Massachusetts Area

2,300

Colorado Springs, Colorado 2,300

Baton Rouge, Louisiana Area

2,200

Locations1 Talent Size

Provo, Utah Area 2,200

Thousand Oaks, California 2,150

Boise, Idaho Area 2,150

Chattanooga, Tennessee Area

2,100

Lincoln, Nebraska Area 2,000

Wichita, Kansas Area 2,000

El Paso, Texas Area 2,000

Ogden, Utah 2,000

Davenport, Iowa Area 1,950

Jackson, Mississippi Area 1,900

Toledo, Ohio Area 1,900

New Haven, Connecticut 1,850

Lakeland, Florida Area 1,800

Fresno, California Area 1,750

Boulder, Colorado 1,750

Reno, Nevada 1,720

Huntsville, Alabama Area 1,700

Lexington, Kentucky Area 1,700

Winston-Salem, North Carolina Area

1,650

Fort Wayne, Indiana 1,650

Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type1All MSA definitions are based on U.S Census Bureau Metropolitan and Micropolitan Statistical Area Delineation Files, 2018

Page 23: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

2323

Location Assessment: Greater New York City Area

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

John F. Kennedy

International Airport

~1,240

Atlanta, GA ~150

Los Angeles, CA

~100

Chicago, IL ~70

Newark Liberty

International Airport

~1,200

Chicago, IL ~130

Los Angeles, CA

~120

Overall Assessment: Greater New York City Area

Talent Availability1

Cost

Location Accessibility

EDT time zone

(GMT-4)

Key Employers

Company Name Talent5

Morgan Stanley 380 – 400

Google 300-330

Artech Information Systems 250-300

US Tech Solutions 250-300

The Estée Lauder Companies Inc. 200-250

Mindlance 150-200

Facebook 150-200

High

High

High

Top Universities Total Enrollment

New York University ~3,200

Columbia University ~1,500

Cornell University ~1,320

University of Rochester ~700

Stony Brook University ~600

University Analysis 4

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3 Atlanta, Los Angeles and Chicago have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4 Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics 5 Talent size estimated using publicly available profiles in respective companies for analysed HR roles

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~90,000

Years of Experience Split

0-5 Years 9%

6-10 Years 56%

10+ Years 35%

Talent Demand

Annual Job openings (2018) ~12,000

Associate Degree Talent

~5,000

Graduate Talent

~20,000

No. of Universities

~30

Human Resources

Page 24: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

2424

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater Los Angeles Area

PDT time zone

(GMT-7)

Key Employers

Company Name Talent5

The Walt Disney Company 1,000-1,050

Amazon 600-650

Netflix 450-500

Aerotek 350-400

Hulu 250-300

Riot Games 200-250

SpaceX 150-200

High

High

High

University Analysis4

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of

Flights (per day) 3

Los Angeles International

Airport(LAX)

~1,400

Dallas/ Fortworth

~200

Atlanta, GA ~200

Nashville ~150

San Diego, CA

~100

Charlotte, NC

~150

Houston, TX ~100

Top Universities Total Enrollment

University of Southern California (USC) - Marshall School of Business

~2,600

California State University, Long Beach (CSULB) ~1,600

California State University-Los Angeles ~1,100

UCLA University of California, Los Angeles - Anderson School of Management

~1,100

California State University-Dominguez Hills ~700

Associate Degree Talent

~6,000

Graduate Talent

~15,100

No. of Universities

~30

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~47,300

Years of Experience Split

0-5 Years 12%

6-10 Years 18%

10+ Years 71%

Talent Demand

Annual Job openings (2018) ~9,500

Human Resources

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3 Atlanta, Los Angeles and Chicago have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4 Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics 5 Talent size estimated using publicly available profiles in respective companies for analysed HR roles

Overall Assessment: Greater Los Angeles Area

Page 25: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

2525

Talent Availability1

Cost

Location Accessibility

Location Assessment: Washington D.C. Area

Location Accessibility

AirportsTotal

Flights (per day)2

Major HubsNo. of Flights

(per day) 3

Washington Dulles

International Airport

~970

Los Angeles ~250

Boston ~200

Dallas ~200

New York ~170

Overall Assessment: Washington D.C. Area

CDT time zone

(GMT-5)

Key Employers

Company Name Talent5

Booz Allen Hamilton 350-400

Capital One 300-350

Deloitte 300-350

LanceSoft, Inc. 300-350

Marriott International 250-300

General Dynamics Information Technology 200-250

Leidos 150-200

High

High

High

Top Universities Total Enrollment

University of Maryland-College Park ~2,100

George Mason University ~1,250

Georgetown University ~1,350

George Washington University ~600

American University ~500

Howard University ~300

University Analysis4

Associate Degree Talent

~3,000

Graduate Talent

~4,000

No. of Universities

~15

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~43,200

Years of Experience Split

0-5 Years 16%

6-10 Years 24%

10+ Years 60%

Talent Demand

Annual Job openings (2018) ~8,650

Human Resources

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3 Atlanta, Los Angeles and Chicago have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4 Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics 5 Talent size estimated using publicly available profiles in respective companies for analysed HR roles

Page 26: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

2626

Talent Availability1

Cost

Location Accessibility

Location Assessment: Phoenix, AZ Area

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

Phoenix Sky Harbor, AZ

(PHX)~1,200

Dallas/ Fortworth

~140

Los Angeles ~90

Atlanta, GA ~110

Charlotte, NC ~115

Houston, TX ~50

San Diego ~90

Nashville ~100

Overall Assessment: Phoenix, AZ Area

MST time zone

(GMT-7)

Key Employers

Company Name Talent5

Banner Health 850-900

Go Daddy 400-450

Republic Services 350-400

USAA 350– 400

Aerotek 300-350

TEKsystems 200-250

Carvana 200-250

Medium

Medium

High

University Analysis4

Top Universities Total Enrollment

University of Phoenix-Arizona ~7,200

Grand Canyon University ~2,400

Arizona State University-Tempe ~3,100

Arizona State University-Skysong ~650

Glendale Community College ~500

Rio Salado College ~400

Associate Degree Talent

~7,000

Graduate Talent

~10,000

No. of Universities

~10

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~20,000

Years of Experience Split

0-5 Years 13%

6-10 Years 22%

10+ Years 65%

Talent Demand

Annual Job openings (2018) ~5,650

Human Resources

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3 Atlanta, Los Angeles and Chicago have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4 Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics 5 Talent size estimated using publicly available profiles in respective companies for analysed HR roles

Page 27: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

2727

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater Detroit, MI

Overall Assessment: Greater Detroit, MI

EDT time zone

(GMT-4)

Key Employers

Company Name Talent5

General Motors 1,950-2,000

Ford Motor Company 1,600-1,650

FCA Fiat Chrysler Automobiles 1,200-1,250

Quicken Loans 1,050-1,100

Kelly Services 650-700

Aerotek 300-350

ZF Group 250-300

Medium

Medium

Medium

University Analysis4

Location Accessibility

AirportsTotal Flights (per day) 2 Major Hubs

No. of Flights (per day) 3

Detroit Metropolitan

Wayne County Airport(DTW)

~530

Dallas/ Fortworth

~120

Los Angeles ~100

Atlanta, GA ~90

Charlotte, NC ~85

Houston, TX ~55

San Diego ~80

Nashville ~90

Top Universities Total Enrollment

Walsh College ~700

University of Michigan-Dearborn ~500

Macomb Community College ~400

Oakland Community College ~350

Wayne State University ~300

Henry Ford College ~250

Associate Degree Talent

~5,000

Graduate Talent

~3,000

No. of Universities

~15

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~15,100

Years of Experience Split

0-5 Years 12%

6-10 Years 24%

10+ Years 64%

Talent Demand

Annual Job openings (2018) ~4,550

Human Resources

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3 Atlanta, Los Angeles and Chicago have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4 Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics 5 Talent size estimated using publicly available profiles in respective companies for analysed HR roles

Page 28: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

2828

Agenda

Corporate Functions Deep Dive03

Assumptions & Methodology01

Executive Summary & Talent Dashboard02

Agenda

Human Resources

Procurement

Marketing & Sales

Finance & Accounting

Customer Support

DRAUP Methodology

Page 29: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

29

Procurement Talent Hotspot: Top 100 Procurement Talent Hotspots and Emerging Locations were analysed across U.S

Sacramento

San Francisco

OxnardLos Angeles

Riverside

San Diego

Las Vegas

Oregon

Salt Lake City

Ogden

Spokane

Portland

Seattle

Boulder

Denver

Colorado Springs

Albuquerque

Phoenix

TucsonEl Paso

Boise City

Oklahoma City

Tulsa

Wichita

Dallas

San Antonio

Austin

San Juan

Houston New Orleans

Baton Rouge

Baton Rouge

Jackson

MemphisLittle Rock

Springfield

St. LouisKansas City

OmahaDes Moines

Cedar Rapids

Davenport

Minneapolis

Green Bay

Madison

Milwaukee

Chicago

Fort Wayne

Indianapolis

Louisville Lexington

CincinnatiDayton

ColumbusAkron

Cleveland

DetroitGrand Rapids

Pittsburgh

Jacksonville

OrlandoPalm Bay

MiamiNorth Port

Tampa

Winston

Birmingham

Huntsville

Nashville Knoxville

Atlanta

Charleston

Charlotte

Greensboro

Fayetteville

Virginia Beach

Greenville

Richmond

HanoverBaltimore

Harrisburg TrentonPhiladelphia

AllentownNew York

New Haven

BostonProvidence

Syracuse AlbanyWorcester

Procurement Talent Hotspots

Talent Pool >5,000

Talent Pool 2,000-10,000

Talent Pool <2,000

Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type1All MSA definitions are based on U.S Census Bureau Metropolitan and Micropolitan Statistical Area Delineation Files, 2018

Page 30: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

30Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type1All MSA definitions are based on U.S Census Bureau Metropolitan and Micropolitan Statistical Area Delineation Files, 2018

Locations1 Talent Size

Greater New York City Area

31,800

Greater Los Angeles Area 25,500

Washington D.C. Metro Area

17,100

Greater Chicago Area 17,000

Dallas/Fort Worth Area 15,500

Houston, Texas Area 14,200

Greater Seattle Area 13,400

Greater Philadelphia Area

11,300

Greater Boston Area 11,000

Greater Minneapolis-St. Paul Area

10,500

Greater Detroit Area 9,600

San Francisco Bay Area 9,400

Greater Atlanta Area 9,300

Miami/Fort Lauderdale Area

8,000

Phoenix, Arizona Area 7,900

Greater Denver Area 6,300

Greater San Diego Area 6,300

Portland, Oregon Area 6,000

Baltimore, Maryland Area

5,800

Procurement Talent Hotspot: 415,000+ Procurement Talent was analysed across 100+ U.S Locations

Locations1 Talent Size

Greater St. Louis Area 5,300

Columbus, Ohio Area 5,250

Cincinnati, Ohio Area 5,200

Orlando, Florida Area 4,900

Charlotte, North Carolina Area

4,900

San Antonio, Texas Area 4,700

Tampa/St. Petersburg, Florida Area

4,700

Riverside, California 4,600

Cleveland/Akron, Ohio Area

4,600

Kansas City, Missouri Area

4,500

Greater Pittsburgh Area 4,300

San Juan, Puerto Rico 4,200

Virginia Beach, Virginia 3,900

Austin, Texas Area 3,900

Greater Milwaukee Area 3,850

Indianapolis, Indiana Area

3,600

Richmond, Virginia Area 3,500

Hartford, Connecticut Area

3,400

Greater Nashville Area, TN

2,900

Oklahoma Area, OK 2,900

Locations1 Talent Size

Greater Grand Rapids, Michigan Area

2,700

Huntsville, Alabama Area 2,700

Dayton, Ohio Area 2,650

Las Vegas, Nevada Area 2,650

Sacramento, California Area

2,650

Greater Salt Lake City Area

2,500

Raleigh-Durham, North Carolina Area

2,300

Louisville, Kentucky Area 2,200

Tulsa, Oklahoma Area 2,100

Jacksonville, Florida Area 2,100

Fayetteville, Arkansas Area

2,100

Rochester, New York Area

2,100

Bridgeport, CT 2,000

Honolulu, Hawaii 2,000

Greater Omaha Area 1,950

Greater Memphis Area 1,950

Providence, Rhode Island Area

1,900

Albany, New York Area 1,900

Buffalo/Niagara, New York Area

1,850

Wichita, Kansas Area 1,650

Locations1 Talent Size

Knoxville, Tennessee Area

1,650

Madison, Wisconsin Area 1,600

Springfield, Massachusetts Area

1,600

Hudson, Ohio 1,550

Birmingham, Alabama Area

1,500

Harrisburg, Pennsylvania Area

1,400

Ogden, Utah 1,400

Greensboro-Highpoint Area

1,350

Tucson, Arizona Area 1,350

Greater New Orleans Area

1,300

Columbia, South Carolina 1,250

Little Rock, Arkansas Area

1,250

Colorado Springs, Colorado

1,200

Syracuse, New York Area 1,200

Albuquerque, New Mexico Area

1,200

Boise, Idaho Area 1,150

New Haven, Connecticut 1,100

Durham-Chapel Hill, Area

1,100

Oxnard, California 1,100

Davenport, Iowa Area 1,100

Locations1 Talent Size

Palm Bay, Florida 1,100

Charleston, South Carolina Area

1,100

Allentown, Pennsylvania Area

1,050

Des Moines, Iowa Area 1,050

Jackson, Mississippi Area 1,050

Fort Wayne, Indiana Area 1,000

Trenton, Ohio 1,000

Baton Rouge, Louisiana Area

1,000

Greenville, South Carolina Area

1,000

Spokane, Washington Area

1,000

Hanover, Pennsylvania 1,000

Worcester, Massachusetts

1,000

Boulder, Colorado 950

El Paso, Texas Area 950

Portland, Oregon Area 900

Green Bay, Wisconsin Area

850

Lexington, Kentucky Area 850

North Port, Florida 850

Winston-Salem, North Carolina Area

800

Cedar Rapids, Iowa Area 800

Page 31: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

3131

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater New York City Area

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

John F. Kennedy

International Airport

~1,250

Atlanta, GA ~150

Los Angeles, CA

~100

Chicago, IL ~70

Newark Liberty

International Airport

~1,200

Chicago, IL ~130

Los Angeles, CA

~120

Overall Assessment: Greater New York City Area

EDT time zone

(GMT-4)

Key Employers

Company Name Talent5

Johnson & Johnson 2,350-2,400

IBM 1,600-1,650

JPMorgan Chase & Co 1,150-1,200

L'Oréal 1,100-1,150

The Estée Lauder Companies Inc. 900-950

Morgan Stanley 700-750

WeWork 400-450

High

High

High

Top Universities Total Enrollment

New York University ~3,200

Columbia University ~1,500

Cornell University ~1,300

University of Rochester ~700

Stony Brook University ~600

University Analysis4

Associate Degree Talent

~5,000

Graduate Talent

~20,000

No. of Universities

~30

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~31,800

Years of Experience Split

0-5 Years 16%

6-10 Years 23%

10+ Years 61%

Talent Demand

Annual Job openings (2018) ~7,550

Procurement

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Procurement roles

Page 32: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

3232

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater Los Angeles Area

Overall Assessment: Greater Los Angeles Area

PDT time zone

(GMT-7)

Key Employers

Company Name Talent5

Amgen 900-950

The Walt Disney Company 600-650

SpaceX 550-600

Warner Bros. Entertainment 300-350

Mattel, Inc. 250-300

Netflix 250-300

Oracle 200-250

High

High

High

University Analysis4

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

Los Angeles International

Airport(LAX)

~1,400

Dallas/ Fortworth

~180

Atlanta, GA ~180

Nashville ~160

San Diego, CA ~90

Charlotte, NC ~160

Houston, TX ~120

Top Universities Total Enrollment

University of Southern California (USC) - Marshall School of Business

~2,500

California State University, Long Beach (CSULB) ~1,600

California State University-Los Angeles ~1,100

UCLA University of California, Los Angeles - Anderson School of Management

~1,100

California State University-Dominguez Hills ~700

Associate Degree Talent

~6,000

Graduate Talent

~15,100

No. of Universities

~30

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~25,500

Years of Experience Split

0-5 Years 12%

6-10 Years 24%

10+ Years 64%

Talent Demand

Annual Job openings (2018) ~5,350

Procurement

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Procurement roles

Page 33: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

3333

Talent Availability1

Cost

Location Accessibility

Location Assessment: Washington D.C. Area

Location Accessibility

AirportsTotal

Flights (per day)2

Major HubsNo. of Flights

(per day)3

Washington Dulles

International Airport

~1,000

Los Angeles ~250

Boston ~200

Dallas ~200

New York ~200

Overall Assessment: Washington D.C. Area

CDT time zone

(GMT-5)

Key Employers

Company Name Talent5

Booz Allen Hamilton 2,100-2,200

Deloitte 1,500-1,550

CACI International Inc 1,000-1,050

Leidos 950-1,000

Capital One 750-800

Amazon Web Services (AWS) 500-550

World Bank Group 500-550

High

High

High

Top Universities Total Enrollment

University of Maryland-College Park ~2,100

George Mason University ~1,250

Georgetown University ~1,350

George Washington University ~600

American University ~520

Howard University ~300

University Analysis4

Associate Degree Talent

~3,000

Graduate Talent

~4,000

No. of Universities

~15

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~17,100

Years of Experience Split

0-5 Years 11%

6-10 Years 21%

10+ Years 68%

Talent Demand

Annual Job openings (2018) ~4,100

Procurement

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Procurement roles

Page 34: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

3434

Talent Availability1

Cost

Location Accessibility

Location Assessment: Dallas/Fort Worth Area, TX

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

Dallas/ Fort Worth

International Airport

~1,850

Atlanta, GA ~110

Charlotte, NC ~140

Los Angeles, CA

~180

San Diego, TN ~130

Nashville, TN ~120

Dallas Love Field

~550

San Diego, CA ~50

Los Angeles, CA

~40

Overall Assessment: Dallas/Fort Worth Area, TX

CDT time zone

(GMT-5)

Key Employers

Company Name Talent5

PepsiCo 1,700-1,750

American Airlines 1,350-1,400

AT&T 1,000-1,050

Southwest Airlines 850-900

Bell Flight 800-850

JCPenney 600-650

Alcon 450-500

High

Medium

High

Top Universities Total Enrollment

The University of Texas at Dallas ~3,000

Southern Methodist University ~1,050

Richland College ~500

Dallas Baptist University ~450

University of Dallas ~350

North Lake College ~300

University Analysis4

Associate Degree Talent 5

~2,000

Graduate Talent 5

~5,000No. of Universities4

~20

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~15,500

Years of Experience Split

0-5 Years 15%

6-10 Years 22%

10+ Years 63%

Talent Demand

Annual Job openings (2018) ~4,000

Procurement

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Procurement roles

Page 35: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

3535

Talent Availability1

Cost

Location Accessibility

Location Assessment: Houston, TX Area

Overall Assessment: Houston, TX Area

CDT time zone

(GMT-5)

Key Employers

Company Name Talent5

ExxonMobil 2,100-2,150

Baker Hughes, a GE company 1,650-1,700

Halliburton 1,250-1,300

Fluor Corporation 750-800

Sysco 650-700

CEVA Logistics 650-700

Wood 550-600

High

Medium

High

Top Universities Total Enrollment

University of Houston ~2,700

University of Houston-Downtown ~1,650

Lee College ~1,050

Houston Community College ~950

San Jacinto Community College ~950

University of Houston-Clear Lake ~500

University Analysis4

Associate Degree Talent5

~3,000

Graduate Talent5

~6,000

No. of Universities4

~15

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

George Bush Intercontinen

tal Airport~1,250

San Diego, CA ~90

Charlotte, NC ~80

Atlanta, GA ~70

Los Angeles ~130

Nashville, TN ~85

William P Hobby Airport

~550

Charlotte, NC ~30

Nashville, TN ~30

Los Angeles, CA

~30

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~14,200

Years of Experience Split

0-5 Years 10%

6-10 Years 24%

10+ Years 66%

Talent Demand

Annual Job openings (2018) ~3,500

Procurement

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Procurement roles

Page 36: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

3636

Agenda

Corporate Functions Deep Dive03

Assumptions & Methodology01

Executive Summary & Talent Dashboard02

Agenda

Human Resources

Procurement

Marketing & Sales

Finance & Accounting

Customer Support

DRAUP Methodology

Page 37: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

37

Marketing & Sales Talent Hotspot: Top 100 Marketing & Sales Talent Hotspots and Emerging Locations were analysed across U.S

Marketing & Sales Talent Hotspots

San Francisco

Sacramento

Santa Rosa

Portland

Seattle

Fresno

Oxnard

San Diego

RiversideLos Angeles

Lancaster

Las Vegas

Phoenix

TucsonEl Paso

Albuquerque

Provo

Salt Lake City

Colorado Springs

Denver

Boulder

Boise City

Oklahoma City

Dallas

Austin

San Antonio

San Juan

Houston

Baton Rouge

New Orleans

Miami

North Port

Tampa Winston

Orlando

Jacksonville

Charleston

ColumbiaAtlantaBirmingham

Charlotte

Greensboro

KnoxvilleNashville

LexingtonLouisville

IndianapolisCincinnati

ColumbusDayton

Fort Wayne

Toledo

Pittsburgh

Youngstown

DetroitAnn Arbor

Lansing

Grand Rapids

Buffalo

Rochester

Syracuse

AlbanyBoston

Worcester

Providence

Hartford

BridgeportNew York

TrentonPhiladelphia

Allentown

Harrisburg

Baltimore

Richmond

Norfolk

Greenville

Raleigh-Durham

Fayetteville

Chicago

Milwaukee

Madison

St. Louis

MemphisLittle Rock

Jackson

Springfield

Tulsa

Wichita

Omaha

Kansas City

Des Moines

Minneapolis

Talent Pool >30,000

Talent Pool 10,000-30,000

Talent Pool <10,000

Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type1All MSA definitions are based on U.S Census Bureau Metropolitan and Micropolitan Statistical Area Delineation Files, 2018

Page 38: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

38Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type1All MSA definitions are based on U.S Census Bureau Metropolitan and Micropolitan Statistical Area Delineation Files, 2018

Locations1 Talent Size

Greater New York City Area

289,200

Greater Los Angeles Area 184,500

Greater Chicago Area 164,500

Dallas/Fort Worth Area 99,400

Greater Boston Area 98,200

Greater Atlanta Area 92,700

Washington D.C. Metro Area

90,400

San Francisco Bay Area 89,300

Miami/Fort Lauderdale Area

80,900

Greater Philadelphia Area 76,000

Houston, Texas Area 71,000

Greater Minneapolis-St. Paul Area

69,200

Greater Seattle Area 65,800

Phoenix, Arizona Area 63,500

Greater Detroit Area 54,100

Greater Denver Area 51,900

Portland, Oregon Area 42,900

Tampa/St. Petersburg, Florida Area

36,700

Austin, Texas Area 36,150

Marketing & Sales Talent Hotspot: 2,800,000+ MarketingTalent was analysed across 100 U.S

Locations

Locations1 Talent Size

Greater San Diego Area 35,850

Charlotte, North Carolina Area

35,600

Orlando, Florida Area 34,750

Greater St. Louis Area 33,700

Cincinnati, Ohio Area 32,100

Indianapolis, Indiana Area 29,500

Riverside, California 29,300

Cleveland/Akron, Ohio Area

29,100

Kansas City, Missouri Area 29,000

Columbus, Ohio Area 28,500

Baltimore, Maryland Area 27,950

Greater Pittsburgh Area 26,800

Greater Milwaukee Area 25,850

Greater Salt Lake City Area 24,500

Greater Nashville Area, TN 24,300

San Antonio, Texas Area 24,000

Raleigh-Durham, North Carolina Area

21,000

Sacramento, California Area

19,650

Las Vegas, Nevada Area 16,800

Richmond, Virginia Area 16,550

Locations1 Talent Size

Hartford, Connecticut Area

15,200

Greater Grand Rapids, Michigan Area

14,950

Bridgeport, CT 14,600

Jacksonville, Florida Area 14,600

Louisville, Kentucky Area 14,300

San Juan, Puerto Rico 13,950

Birmingham, Alabama Area

13,900

Greater Omaha Area 13,700

Oklahoma Area, OK 13,250

Providence, Rhode Island Area

13,050

Norfolk, Virginia Area 12,200

Madison, Wisconsin Area 11,950

Rochester, New York Area 11,900

Buffalo/Niagara, New York Area

11,100

Greater New Orleans Area 11,050

Greenville, South Carolina Area

10,800

Greater Memphis Area 10,700

Hudson, Ohio 10,300

Tulsa, Oklahoma Area 9,950

Dayton, Ohio Area 9,850

Locations1 Talent Size

Des Moines, Iowa Area 9,400

Greensboro-Highpoint Area

9,150

Honolulu, Hawaii 9,100

Provo, Utah Area 9,000

Boise, Idaho Area 8,800

Little Rock, Arkansas Area 8,700

Albany, New York Area 8,600

Knoxville, Tennessee Area 8,600

Oxnard, California 8,450

Durham-Chapel Area 8,300

Fayetteville, Arkansas Area

8,300

Columbia, South Carolina 7,500

Harrisburg, Pennsylvania Area

7,200

Charleston, South Carolina Area

6,950

Boulder, Colorado 6,900

Worcester, Massachusetts 6,850

Springfield, Massachusetts Area

6,800

Tucson, Arizona Area 6,700

El Paso, Texas Area 6,600

Allentown, Pennsylvania Area

6,600

Locations1 Talent Size

Baton Rouge, Louisiana Area

6,550

Fresno, California Area 6,550

Syracuse, New York Area 6,300

Albuquerque, New Mexico Area

6,200

New Haven, Connecticut 6,200

Toledo, Ohio Area 5,950

North Port, Florida 5,800

Wichita, Kansas Area 5,750

Jackson, Mississippi Area 5,600

Youngstown, Ohio Area 5,600

Santa Rosa, California 5,550

Colorado Springs, Colorado

5,400

Lexington, Kentucky Area 5,300

Winston-Salem, North Carolina Area

5,300

Ann Arbor, Michigan 5,200

Lancaster, Pennsylvania Area

5,100

Fort Wayne, Indiana Area 5,000

Trenton, Ohio 5,000

Lansing, Michigan Area 4,900

Greenbay, WI 4,800

Page 39: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

3939

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater New York City Area

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

John F. Kennedy

International Airport

~1,250

Atlanta, GA ~150

Los Angeles, CA

~100

Chicago, IL ~70

Newark Liberty

International Airport

~1,200

Chicago, IL ~130

Los Angeles, CA

~120

Overall Assessment: Greater New York City Area

EDT time zone

(GMT-4)

Key Employers

Company Name Talent5

The Estee Lauder Companies Inc. 500-600

Ralph Lauren 400-500

Conde Nast 400-500

The New York Times 200-300

WeWork 200-300

Spotify 200-300

Huffpost 150-200

High

High

High

Top Universities Total Enrollment

New York University ~3,200

Columbia University ~1,500

Cornell University ~1,300

University of Rochester ~700

Stony Brook University ~600

University Analysis4

Associate Degree Talent

~5,000

Graduate Talent

~20,000

No. of Universities

~30

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~289,200

Years of Experience Split

0-5 Years 21%

6-10 Years 24%

10+ Years 55%

Talent Demand

Annual Job openings (2018) ~70,000

Marketing & Sales

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Marketing & Sales roles

Page 40: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

4040

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater Los Angeles Area

Overall Assessment: Greater Los Angeles Area

PDT time zone

(GMT-7)

Key Employers

Company Name Talent

Netflix 500-600

Amgen 300-400

Mattel Inc. 300-400

World Financial Group 300-400

Apple 300-400

Paramount Pictures 200-300

Twentieth Century Fox 150-200

High

High

High

University Analysis4

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

Los Angeles International

Airport(LAX)

~1400

Dallas/ Fortworth

~180

Atlanta, GA ~180

Nashville ~160

San Diego, CA ~90

Charlotte, NC ~165

Houston, TX ~120

Top Universities Total Enrollment

University of Southern California (USC) - Marshall School of Business

~2,600

California State University, Long Beach (CSULB) ~1,600

California State University-Los Angeles ~1,100

UCLA University of California, Los Angeles - Anderson School of Management

~1,100

California State University-Dominguez Hills ~700

Associate Degree Talent

~6,000

Graduate Talent

~15,100

No. of Universities

~30

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~184,500

Years of Experience Split

0-5 Years 18%

6-10 Years 23%

10+ Years 59%

Talent Demand

Annual Job openings (2018) ~63,000

Marketing & Sales

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Marketing & Sales roles

Page 41: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

4141

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater Chicago Area

Overall Assessment: Greater Chicago Area

CDT time zone

(GMT-5)

Key Employers

High

Low

High

Top Universities Total Enrollment

Northwestern University ~1,950

University of Chicago ~1,350

Loyola University Chicago ~1,050

North Central College ~200

Illinois Institute of Technology ~150

Wheaton College - Illinois ~100

University Analysis4

Associate Degree Talent

~10,000

Graduate Talent

~20,000

No. of Universities

~35

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

DuPage Airport

~2,400

New York ~250

San Francisco ~200

Philadelphia ~150

Boston ~150

Company Name Talent5

Walgreens 500-600

Discover Financial Services 300-400

The Kraft Heinz Company 300-400

McDonald’s 200-300

Conagra Brands 200-300

Crate and Barrel 150-200

MillerCoors 150-200

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~164,500

Years of Experience Split

0-5 Years 17%

6-10 Years 24%

10+ Years 59%

Talent Demand

Annual Job openings (2018) ~61,000

Marketing & Sales

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Marketing & Sales roles

Page 42: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

4242

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater Boston Area

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

Boston Logan International

Airport~1,200

Los Angeles ~200

San Francisco ~180

New York ~160

Philadelphia ~100

Overall Assessment: Greater Boston Area

EDT time zone

(GMT-4)

Key Employers

Company Name Talent5

The TJX Companies, Inc. 800-900

Wayfair 700-800

Staples 500-600

Reebok 200-300

CVS Health 200-300

New Balance 200-300

Bose Corporation 150-200

Top Universities Total Enrollment

Boston University ~2,050

Northeastern University ~1,400

Harvard University ~1,300

Boston College ~950

Massachusetts Institute of Technology ~700

University of Massachusetts ~700

University Analysis4

Associate Degree Talent

~10,000

Graduate Talent

~22,000No. of Universities

~35High

High

High

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~98,200

Years of Experience Split

0-5 Years 25%

6-10 Years 28%

10+ Years 47%

Talent Demand

Annual Job openings (2018) ~22,800

Marketing & Sales

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Marketing & Sales roles

Page 43: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

4343

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater Minneapolis-St. Paul Area

Overall Assessment: Greater Minneapolis-St. Paul Area

CDT time zone

(GMT-5)

Key Employers

Company Name Talent5

Target 1,500-2,000

3M 1,000-1,500

Best Buy 700-800

General Mills 600-700

UnitedHealth Group 500-600

Medtronic Group 300-400

US Bank 300-400

Medium

Medium

High

Top Universities Total Enrollment

University of Minnesota - Twin Cities ~1,800

University of St. Thomas - Minnesota ~950

Bethel University - Minnesota ~300

Concordia University - St. Paul ~500

St. Catherine University ~150

Capella University ~800

University Analysis4

Associate Degree Talent

~7,000

Graduate Talent

~10,000

No. of Universities

~18

Location Accessibility

AirportsTotal

Flights (per day)2

Major HubsNo. of Flights

(per day)3

Minneapolis−Saint Paul

International Airport

~1,110

New York ~180

Washington D.C.

~170

Los Angeles ~160

Dallas ~130

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~69,200

Years of Experience Split

0-5 Years 14%

6-10 Years 23%

10+ Years 63%

Talent Demand

Annual Job openings (2018) ~13,000

Marketing & Sales

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Marketing & Sales roles

Page 44: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

44

Agenda

Corporate Functions Deep Dive03

Assumptions & Methodology01

Executive Summary & Talent Dashboard02

Agenda

Human Resources

Procurement

Marketing & Sales

Finance & Accounting

Customer Support

DRAUP Methodology

Page 45: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

45

Finance & Accounting Talent Hotspot: Top 100 Finance and Accounting Talent Hotspots and Emerging Locations were analysed across U.S

Santa Rosa Sacramento

San Francisco Fresno

Bakersfield

OxnardLos Angeles Riverside

San Diego

Portland

Seattle Spokane

Las Vegas

Ogden

Salt Lake City

Phoenix

Tucson El Paso

Albuquerque

Boise City

Boulder

Denver

Colorado Springs

San Juan

San Antonio

San Antonio Houston

Dallas

Oklahoma City

Tulsa

Wichita

Kansas City

Springfield

Little Rock

Memphis

Jackson

Baton Rouge

New Orleans

Tallahassee

Birmingham

Atlanta

Nashville

Knoxville

St. Louis

Omaha Des Moines

Sioux Falls

Minneapolis

MadisonMilwaukee

Chicago

Indianapolis

Louisville

Cincinnati

Dayton

Toledo

DetroitLansing

Grand Rapids

Cleveland

Akron

Pittsburgh

Charlotte

Columbia

Charleston

Jacksonville

Orlando

Miami

Cape Coral

North PortWinston

Tampa

Charleston

GreenvilleGreensboro

DurhamRaleigh

Virginia Beach

Richmond

Washington DC

Baltimore

Harrisburg

PhiladelphiaTrenton

New YorkNew Haven

Hartford

Albany

BostonWorcester

Providence

Syracuse

Rochester

Buffalo

Talent Pool >50,000

Talent Pool 15,000-50,000

Talent Pool <15,000

Finance And Accounting Talent Hotspots

Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type1All MSA definitions are based on U.S Census Bureau Metropolitan and Micropolitan Statistical Area Delineation Files, 2018

Page 46: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

46Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type1All MSA definitions are based on U.S Census Bureau Metropolitan and Micropolitan Statistical Area Delineation Files, 2018

Locations1 Talent Size

Greater New York City Area

498,000

Greater Los Angeles Area 263,900

Greater Chicago Area 185,900

Dallas/Fort Worth Area 151,000

Greater Boston Area 146,400

Washington DC Metro Area

144,400

Houston, Texas Area 127,600

Greater Philadelphia Area 123,600

San Francisco Bay Area 114,900

Greater Atlanta Area 108,200

Miami/Fort Lauderdale Area

107,400

Greater Minneapolis-St. Paul Area

86,900

Phoenix, Arizona Area 80,500

Greater Seattle Area 79,500

Greater Denver Area 74,200

Greater Detroit Area 67,300

Charlotte, North Carolina Area

59,900

Greater San Diego Area 58,650

Tampa/St. Petersburg, Florida Area

56,800

Baltimore, Maryland Area 54,400

Finance & Accounting Talent Hotspot: 4,200,000+ Finance & Accounting Talent was analysed

across 100 U.S Locations

Locations1 Talent Size

Greater St. Louis Area 53,900

Portland, Oregon Area 52,500

Kansas City, Missouri Area 47,200

Sacramento, California Area

44,900

Greater Pittsburgh Area 44,550

Columbus, Ohio Area 44,500

Austin, Texas Area 44,450

Cincinnati, Ohio Area 44,200

Cleveland/Akron, Ohio Area

44,000

Orlando, Florida Area 42,800

Riverside, California 40,000

San Antonio, Texas Area 38,000

Indianapolis, Indiana Area 36,400

Greater Nashville Area, TN 35,150

Greater Milwaukee Area 31,500

Greater Salt Lake City Area 31,400

Richmond, Virginia Area 30,000

Las Vegas, Nevada Area 28,400

Hartford, Connecticut Area

27,750

Locations1 Talent Size

Jacksonville, Florida Area 27,500

San Juan, Puerto Rico 27,300

Bridgeport, CT 26,900

Virginia Beach, Virginia 26,700

Oklahoma Area, OK 25,550

Raleigh-Durham, North Carolina Area

25,000

Buffalo/Niagara, New York Area

23,750

Providence, Rhode Island Area

22,950

Des Moines, Iowa Area 21,350

Louisville, Kentucky Area 20,600

Greater Memphis Area 19,700

Birmingham, Alabama Area

19,500

Albany, New York Area 19,400

Greater Omaha Area 19,300

Tulsa, Oklahoma Area 18,350

Rochester, New York Area 18,200

Greater New Orleans Area 16,450

Honolulu, Hawaii 16,250

Madison, Wisconsin Area 15,900

Greater Grand Rapids, Michigan Area

15,600

Locations1 Talent Size

Trenton, Ohio 13,800

Little Rock, Arkansas Area 13,650

Columbia, South Carolina 13,250

Baton Rouge, Louisiana Area

12,950

Greenville, South Carolina Area

12,900

Harrisburg, Pennsylvania Area

12,550

Knoxville, Tennessee Area 12,500

Durham-Chapel Area 12,350

Albuquerque, New Mexico Area

12,250

Boise, Idaho Area 12,200

Hudson, Ohio 12,150

Greensboro-Highpoint Area

12,150

Oxnard, California 12,100

Fresno, California Area 12,000

Charleston, South Carolina Area

11,950

Dayton, Ohio Area 11,200

Tucson, Arizona Area 10,800

Worcester, Massachusetts 10,750

Springfield, Massachusetts Area

10,700

Allentown, Pennsylvania Area

10,450

Locations1 Talent Size

Jackson, Mississippi Area 10,150

Syracuse, New York Area 10,000

Colorado Springs, Colorado

9,700

Wichita, Kansas Area 9,450

El Paso, Texas Area 9,400

North Port, Florida 9,300

New Haven, Connecticut 9,250

Ogden, Utah 9,200

Sioux Falls, South Dakota Area

9,100

Toledo, Ohio Area 9,000

Spokane, Washington Area

8,700

Winston-Salem, North Carolina Area

8,50

Tallahassee, Florida Area 8,500

Bakersfield, California Area

7,900

Portland, Oregon Area 7,900

Santa Rosa, California 7,900

Boulder, Colorado 7,750

Fayetteville, Arkansas Area

7,750

Cape Coral, Florida 7,550

Lansing, Michigan Area 7,450

Page 47: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

4747

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater New York City Area

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

John F. Kennedy

International Airport

~1,250

Atlanta, GA ~150

Los Angeles, CA

~100

Chicago, IL ~100

Newark Liberty

International Airport

~1,200

Chicago, IL ~150

Los Angeles, CA

~150

Overall Assessment: Greater New York City Area

EDT time zone

(GMT-4)

Key Employers

Company Name Talent5

JP Morgan Chase & Co. 10,000-15,000

Citi 7,000-8,000

Morgan Stanley 7,000-8,000

Goldman Sachs 3,000-4,000

Bank of America Merrill Lynch 2,000-3,000

BlackRock 1,000-1,500

AXA Advisors, LLC 900-1000

High

High

High

Top Universities Total Enrollment

New York University ~3,200

Columbia University ~1,500

Cornell University ~1,300

University of Rochester ~700

Stony Brook University ~600

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~498,000

Years of Experience Split

0-5 Years 15%

6-10 Years 23%

10+ Years 62%

Talent Demand

Annual Job openings (2018) ~126,000

Finance & Accounting

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Finance and Accounting roles

University Analysis4

Associate Degree Talent

~5,000

Graduate Talent

~20,000

No. of Universities

~30

Page 48: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

4848

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater Los Angeles Area

Overall Assessment: Greater Los Angeles Area

PDT time zone

(GMT-7)

Key Employers

Company Name Talent5

Farmers Insurance 1,000-1,500

PwC 1,000-1,500

Morgan Stanley 900-1,000

Merrill Lynch 900-1,000

The Walt Disney Company 700-800

World Financial Group 700-800

New York Life Insurance Company 300-400

High

High

High

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

Los Angeles International

Airport(LAX)

~1,400

Dallas/ Fortworth

~200

Atlanta, GA ~200

Nashville ~150

San Diego, CA ~100

Charlotte, NC ~150

Houston, TX ~100

Top Universities Total Enrollment

University of Southern California (USC) - Marshall School of Business

~2,600

California State University, Long Beach (CSULB) ~1,600

California State University-Los Angeles ~1,100

UCLA University of California, Los Angeles - Anderson School of Management

~1,100

California State University-Dominguez Hills ~700

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~263,900

Years of Experience Split

0-5 Years 14%

6-10 Years 23%

10+ Years 63%

Talent Demand

Annual Job openings (2018) ~73,000

Finance & Accounting

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Finance and Accounting roles

University Analysis4

Associate Degree Talent5

~6,000

Graduate Talent5

~15,100

No. of Universities4

~30

Page 49: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

4949

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater Chicago Area

Overall Assessment: Greater Chicago Area

CDT time zone

(GMT-5)

Key Employers

Company Name Talent5

JP Morgan Chase & Co. 3,000-4,000

Northern Trust Corporation 2,000-3,000

Ernst & Young 1,500-2,000

PNC 1,000-1,500

Fifth Third Bank 1,000-1,500

Morgan Stanley 1,000-1,500

Discover Financial Services 900-1,000

High

High

High

Top Universities Total Enrollment

Northwestern University ~1,950

University of Chicago ~1,350

Loyola University Chicago ~1,050

North Central College ~200

Illinois Institute of Technology ~150

Wheaton College - Illinois ~1005

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

DuPage Airport

~2,400

New York ~250

San Francisco ~200

Philadelphia ~150

Boston ~150

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~185,900

Years of Experience Split

0-5 Years 14%

6-10 Years 26%

10+ Years 60%

Talent Demand

Annual Job openings (2018) ~63,000

Finance & Accounting

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Finance and Accounting roles

University Analysis4

Associate Degree Talent

~10,000

Graduate Talent

~20,000

No. of Universities

~35

Page 50: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

5050

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater Atlanta Area

Overall Assessment: Greater Atlanta Area

EDT time zone

(GMT-4)

Key Employers

Company Name Talent5

SunTrust 2,000-3,000

EY 900-1,000

The Home Depot 900-1,000

PwC 800-900

Regions Bank 600-700

Fiserv 300-400

The Coca-Cola Company 300-400

High

Low

High

Top Universities Total Enrollment

Georgia State University ~1,200

Kennesaw State University ~900

Emory University ~850

Georgia Institute of Technology ~800

Oglethorpe University ~100

Agnes Scott College ~50

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

Atlanta Hartsfield-

Jackson airport

~2,600

San Diego, CA ~120

Los Angeles, CA

~150

Houston, TX ~60

Dallas / Ft. Worth, TX

~100

Atlanta De Kalb /

Peachtree airport

~550

Nashville, TN ~5

Charlotte, NC ~5

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~108,200

Years of Experience Split

0-5 Years 11%

6-10 Years 20%

10+ Years 68%

Talent Demand

Annual Job openings (2018) ~28,000

Finance & Accounting

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Finance and Accounting roles

University Analysis4

Associate Degree Talent

~3,000

Graduate Talent

~4,000

No. of Universities

~15

Page 51: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

5151

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater San Diego Area

Overall Assessment: Greater San Diego Area

PDT time zone

(GMT-7)

Key Employers

Company Name Talent5

Wells Fargo 1,000-1,500

Union Bank 500-600

LPL Financial 400-500

Morgan Stanley 200-300

Merrill Lynch 200-300

Thermo Fisher Scientific 100-200

Illumina 100-200

Medium

High

Medium

Top Universities Total Enrollment

San Diego State University ~1,900

University of San Diego ~800

California State University-San Marcos ~500

University of California-San Diego ~400

Point Loma Nazarene University ~300

San Diego Christian College ~50

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

San Diego International

(SAN)~500

Dallas/ Fortworth

~150

Atlanta, GA ~100

Nashville, TN ~90

Los Angeles, CA

~90

Charlotte, NC ~90

Houston, TX ~70

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~58,650

Years of Experience Split

0-5 Years 12%

6-10 Years 24%

10+ Years 64%

Talent Demand

Annual Job openings (2018) ~14,000

Finance & Accounting

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses related to Management & Business . Source : College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Finance and Accounting roles

University Analysis4

Associate Degree Talent

~3,000

Graduate Talent

~5,000

No. of Universities

~15

Page 52: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

52

Agenda

Corporate Functions Deep Dive03

Assumptions & Methodology01

Executive Summary & Talent Dashboard02

Agenda

Human Resources

Procurement

Marketing & Sales

Finance & Accounting

Customer Support

DRAUP Methodology

Page 53: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

53

Customer Support Talent Hotspot: Top Customer Support Talent Hotspots and Emerging Locations were analysed across U.S

Seattle

Portland

San Francisco, CA

Los Angeles

San Diego

Salt Lake City

Phoenix

Las Vegas

Denver

AustinHouston

San Antonio

Tampa

Jacksonville

Orlando

Miami

Atlanta Charlotte

Hartford

Philadelphia

New York

Washington D.C.

Providence

Chicago

Indianapolis

Minneapolis

Milwaukee

St. Louis

Columbus

Cincinnati

Dallas

Sacramento

Irvine

Tucson El Paso

Boise, ID

Provo

Albuquerque

Colorado Spring

Kansas City

Oklahoma City

Tulsa

Omaha, NE

Des Moines

Detroit

Pittsburgh

Rochester

Cleveland

Grand Rapids

Ann Arbor

Madison

Baltimore

Boston

Newark

Virginia Beach

Raleigh

Greensboro

Columbia

Greenville

Nashville

Huntsville

Memphis

Birmingham

Louisville

Knoxville

Richmond

Murfreesboro

Laredo

Lubbock

Sioux City

St. Joseph

Dubuque

Appleton

Sheboygan

Muncie

Erie

Williamsport

Bangor

Manchester

Barnstable Town

Fayetteville

Albany

Customer Support Talent Pool >10,000

Customer Support Talent Pool <10,000

Emerging Locations with High Customer Support Talent Growth

Customer Support Talent Hotspots

Charleston

Amarillo

Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type1All MSA definitions are based on U.S Census Bureau Metropolitan and Micropolitan Statistical Area Delineation Files, 2018

Page 54: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

54Note : DRAUP’s proprietary talent module was used to analyse jobs by locations and skill type1All MSA definitions are based on U.S Census Bureau Metropolitan and Micropolitan Statistical Area Delineation Files, 2018

Locations1 Talent Size

Greater New York City Area

147,000

Greater Chicago Area 94,800

San Francisco Bay Area 84,000

Greater Los Angeles Area 73,000

Irvine, California 73,000

Greater Boston Area 67,200

Dallas/Fort Worth Area 65,000

Greater Philadelphia Area 64,650

Greater Atlanta Area 62,000

Washington D.C. Metro Area

57,600

Phoenix, Arizona Area 51,300

Greater Minneapolis-St. Paul Area

45,400

Greater Seattle Area 42,300

Houston, Texas Area 42,000

Customer Support Talent Hotspot: 2,000,000+ Customer Support Talent was analysed across 70+

U.S Locations

Locations1 Talent Size

Miami/Fort Lauderdale Area

37,600

Greater Denver Area 36,800

Greater Detroit Area 35,000

Tampa/St. Petersburg, Florida Area

32,800

Charlotte, North Carolina Area

32,000

Greater St. Louis 32,000

Cleveland/Akron, Ohio Area

27,900

Portland Oregon Area 27,700

Orlando, Florida Area 27,200

Cincinnati, Ohio Area 24,500

Greater Salt Lake City Area

24,200

Austin, Texas Area 24,000

Raleigh-Durham, North Carolina Area

24,000

Indianapolis, Indiana Area 23,500

Locations1 Talent Size

Columbus, Ohio Area 23,500

Baltimore, Maryland Area 23,300

Kansas City, Missouri Area 23,100

Greater Nashville Area, TN 22,200

Murfreesboro, Tennessee 22,200

Greater Pittsburgh Area 21,300

San Antonio, Texas Area 20,300

Greater San Diego Area 20,000

Greater Milwaukee Area 19,700

Las Vegas, Nevada Area 19,200

Jacksonville, Florida Area 18,700

Sacramento, California Area

17,600

Greensboro/Winston-Salem, North Carolina Area

16,000

Locations1 Talent Size

Norfolk, Virginia Area 16,000

Richmond, Virginia Area 14,100

Louisville, Kentucky Area 13,600

Greater Memphis Area 13,500

Greater Grand Rapids, Michigan Area

12,700

Greenville, South Carolina Area

12,300

Rochester, New York Area 12,000

Greater Omaha Area 11,800

Hartford, Connecticut Area

11,500

Oklahoma City, Oklahoma Area

11,200

Buffalo/Niagara, New York Area

10,600

Providence, Rhode Island Area

10,500

Boise, Idaho Area 10,000

Tucson, Arizona Area 9,800

Locations1 Talent Size

Birmingham, Alabama Area

9,500

Tulsa, Oklahoma Area 9,100

Provo, Utah Area 9,100

Des Moines, Iowa Area 9,000

Knoxville, Tennessee Area

8,500

Madison, Wisconsin Area 8,300

Columbia, South Carolina Area

8,000

Colorado Springs, Colorado Area

7,900

Albuquerque, New Mexico Area

7,800

Charleston, South Carolina Area

7,800

Ann Arbor, Michigan 6,100

El Paso, Texas Area 5,800

Huntsville, Alabama Area 4,700

Amarillo, Texas Area 2,100

Page 55: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

5555

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater New York City Area

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

John F. Kennedy

International Airport

~1,240

Atlanta, GA ~150

Los Angeles, CA

~100

Chicago, IL ~100

Newark Liberty

International Airport

~1,200

Chicago, IL ~150

Los Angeles, CA

~150

Overall Assessment: Greater New York City Area

EDT time zone

(GMT-4)

Key Employers

Company Name Talent5

Northwell Health 400-450

LinkedIn 350-400

Google 300-350

Salesforce 300-350

WeWork 250-300

Braze 250-300

MuleSoft 150-200

High

High

High

Top Universities Total Enrollment

New York University ~3,200

Columbia University ~1,500

Cornell University ~1,300

University of Rochester ~700

Stony Brook University ~600

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~147,000

Years of Experience Split

0-5 Years 21%

6-10 Years 28%

10+ Years 52%

Talent Demand

Annual Job openings (2018) ~32,000

Customer Support

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses across disciplines. Source: College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Customer Support roles

University Analysis4

Associate Degree Talent

~5,000

Graduate Talent

~20,000

No. of Universities

~30

Page 56: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

5656

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater Chicago Area

Overall Assessment: Greater Chicago Area

CDT time zone

(GMT-5)

Key Employers

Company Name Talent5

United Airlines 550-600

Allstate 350-400

Medline Industries, Inc 350-400

LinkedIn 300-350

Salesforce 300-350

CareerBuilder 300-350

IBM 250-300

High

High

High

Top Universities Total Enrollment

Northwestern University ~1,950

University of Chicago ~1,350

Loyola University Chicago ~1,050

North Central College ~200

Illinois Institute of Technology ~155

Wheaton College - Illinois ~100

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

DuPage Airport

~2,400

New York ~250

San Francisco ~200

Philadelphia ~150

Boston ~150

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~94,800

Years of Experience Split

0-5 Years 12%

6-10 Years 28%

10+ Years 60%

Talent Demand

Annual Job openings (2018) ~15,300

Customer Support

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses across disciplines. Source: College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Customer Support roles

University Analysis4

Associate Degree Talent

~10,000

Graduate Talent

~20,000

No. of Universities

~35

Page 57: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

5757

Talent Availability1

Cost

Location Accessibility

Location Assessment: Greater Atlanta Area

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

Atlanta Hartsfield-

Jackson airport

~2,600

San Diego, CA ~120

Los Angeles, CA

~150

Houston, TX ~60

Dallas / Ft. Worth, TX

~100

Atlanta De Kalb /

Peachtree airport

~550

Nashville, TN ~5

Charlotte, NC ~5

Overall Assessment: Greater Atlanta Area

EDT time zone

(GMT-4)

Key Employers

Company Name Talent5

Delta Air Lines 900-950

Publix Super Markets 750-800

Verizon 400-450

The Home Depot 400-450

Lowe's Companies, Inc 300-350

Shaw Industries 150-200

Assurant 150-200

High

Medium

High

Top Universities Total Enrollment

Georgia institute of Technology ~27,000

Georgia State University ~32,500

Spelman College ~2,100

Morehouse College ~2,000

Emory University ~4,000

Gwinnett Technical College ~200

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~62,000

Years of Experience Split

0-5 Years 10%

6-10 Years 25%

10+ Years 65%

Talent Demand

Annual Job openings (2018) ~10,400

Customer Support

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses across disciplines. Source: College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Customer Support roles

University Analysis4

Associate Degree Talent

~100,000

Graduate Talent

~90,000

No. of Universities

~40

Page 58: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

5858

Talent Availability1

Cost

Location Accessibility

Location Assessment: Houston, TX Area

Overall Assessment: Houston, TX Area

CDT time zone

(GMT-5)

Key Employers

Company Name Talent5

ExxonMobil 150-200

Sysco 150-200

Halliburton 100-150

HP 100-150

TechnipFMC 100-150

CEVA Logistics 50-100

Alert Logic 50-100

Medium

High

High

Top Universities Total Enrollment

University of Houston ~2,700

University of Houston-Downtown ~1,700

Lee College ~1,000

Houston Community College ~950

San Jacinto Community College ~950

University of Houston-Clear Lake ~500

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

George Bush Intercontinen

tal Airport~1,250

San Diego, CA ~90

Charlotte, NC ~80

Atlanta, GA ~70

Los Angeles ~130

Nashville, TN ~85

William P Hobby Airport

~550

Charlotte, NC ~30

Nashville, TN ~30

Los Angeles, CA

~30

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~42,000

Years of Experience Split

0-5 Years 13%

6-10 Years 23%

10+ Years 64%

Talent Demand

Annual Job openings (2018) ~7,300

Customer Support

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses across disciplines. Source: College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Customer Support roles

University Analysis4

Associate Degree Talent

~3,000

Graduate Talent

~6,000

No. of Universities

~15

Page 59: Corporate Functions Talent Analysis · ~9,500. The Walt Disney Company, Netflix and SpaceX are top employers. • Washington D.C. Metro Area has human resources talent pool of ~43,200

5959

Talent Availability1

Cost

Location Accessibility

Location Assessment: Charlotte, NC Area

Location Accessibility

AirportsTotal Flights

(per day)2 Major HubsNo. of Flights

(per day)3

Charlotte Douglas

International Airport

~1,500

Dallas / Fort Worth

~150

Los Angeles ~150

San Diego, CA ~100

Houston, TX ~50

Concord-Padgett Regional Airport

~200

San Diego, CA ~5

Dallas / Fort Worth

~5

Overall Assessment: Charlotte, NC Area

EDT time zone

(GMT-4)

Key Employers

Company Name Talent5

Harris Teeter 250-300

Lowe's Companies, Inc. 250-300

Wells Fargo 250-300

Verizon 150-200

Duke Energy Corporation 150-200

Allstate 150-200

American Airlines 150-200

Medium

Low

High

Top Universities Total Enrollment

University of North Carolina Charlotte ~29,000

Central Piedmont Community College ~19,500

Wingate University ~2,600

Queens University of Charlotte ~2,300

Johnson & Wales University ~2,100

Johnson C.Smith University ~1,500

Talent Analysis

Talent availability

Total Talent Pool(Employed Talent) ~32,000

Years of Experience Split

0-5 Years 14%

6-10 Years 24%

10+ Years 62%

Talent Demand

Annual Job openings (2018) ~5,400

Customer Support

1 The talent availability, cost and location availability are taken with respect to the function 2All departing flights from commercial airports. 3Dallas, Los Angeles, San Francisco, Houston, Chicago, Atlanta, Boston, Philadelphia, New York have been considered as major hubs for this analysis. Direct Flights, as well as flights with 1 stop have been considered (Source: Travel Portals, Airline Website 4Associate and Graduate Degree courses across disciplines. Source: College/University Websites, National Center for Education Statistics IPEDS. 5 Talent size estimated using publicly available profiles in respective companies for analysed Customer Support roles

University Analysis4

Associate Degree Talent

~21,000

Graduate Talent

~31,500

No. of Universities

~15