corporate overview - flomatik overview . global reach ... ftth feasibility study ... consultancy man...

All Rights Reserved a Teleste Company

Corporate Overview

Owned by Teleste, T/O

€200m •  Finnish & listed on Helsinki OMX

•  Video & broadband product manufacturer

•  Operating & profitable since 1954: 60yrs.

Teleste Service Division, T/O

€100m •  Over 1000 personnel in separate P&Ls

•  Providing European-wide Network Services

•  Whole lifecycle capabilities

Flomatik Network Services, T/O

€13m •  UK-based Network Services company

•  Voice, video and data expertise

•  Operator, OEM and engineering clients

Corporate overview

Global reach

Teleste has offices in over 20 countries

Global reach

Teleste has offices in over 20 countries

With Network Services head offices based in Finland, Germany, UK, Belgium, Poland and Switzerland

Flomatik proposition

Consult Design Build Operate RRR VASP

Access Networks

Outsource Managed Services

Teams Time & Materials

Carrier Networks

Wireless Networks

Broadcast Networks

Satellite Networks

Services (What we do)

Sectors (Who we do it for)

Solutions (How we do it)

Flomatik

Company purpose

Tailored, end-to-end delivery capabilities

Automation tools and process innovation for effectiveness gains

Designed for leading operators, OEMs and engineering companies

Investing alongside clients to reduce delivery risks and costs

Augmentation and outsource of major technical initiatives

Flexible, dynamic services and a continually improving customer experience

End-to-End offerings

A full service lifecycle:

1) Business modeling

2)  Architectural development

3)  Specification & process development

4)  Vendor selection & management

Consult



1)  Solution design

2)  Network audit, survey & planning

3)  Tool supply & support

4)  Project planning & management

Design



1) Materials sourcing & supply

2)  Integration & test

3)  Installation & commissioning

4)  Warehousing & logistics

Build



1)  Capacity audit & management

2) Network maintenance & upgrades

3) Ongoing network & service operations

4) OSS, documentation & records

Operate



1) WEEE approved services for value recovery

2)  Consolidation, migration & removal of legacy systems 3)  Resale, refurbishment & re-stock of used equipment 4)  Safe disposal & recycling of obsolete equipment

Recover, Recycle, Reuse



1)  Training services: technical & professional 2)  Tool supply & support: OSS/BSS/GIS systems 3)  TAC/NOC capabilities 4)  Bespoke product design, fibre assemblies

& materials supply

Value added services/products

Operating in three modes allows skills retention, lower fees and investment in people and systems.

A model of increasingly mitigating risk & reducing cost: 1) Bringing a wider talent pool

2)  PAYG: Saving recruitment and ramp-up delays

3)  Reducing complexity and management admin

4) Mitigating ambiguity in delivery

5)  Providing performance assurance

6)  Innovating with ‘smarter’ processes & systems

7)  Introducing and developing new talent SOW MSAAF Resource

Engagement models

of equipment recovered, resold, recycled, to spares over 5 years

£1.4m 10% of staff time allocation to training & professional development

96% Design completion Right First Time

>100,000 Telephone lines Migrated in last 5 years

Engineering Services projects delivered since opening of Birmingham facility

Professional services projects delivered over 5 years

New website designed and launched

275,000 metres of CAT5/6 cable provided

CHAS accreditation awarded

Value of customer technical space recovered in 2014

£372,000 298 legacy network elements reengineered & replaced in last 5 years

50

Flomatik in numbers

425

Won national

£10m contract, delivered over 3-4 years 52 new positions

to date (2015)

1500+ Network associates

30,000Sqft Engineering Services and Warehouse facility open 2013

13.5m Saving in Energy costs

421,500 new “homes passed” design in 5 years

111,000km of fibre planned over 5 years

5 new customers added in 2014

ISO 9001

Company-wide accreditation achieved in 2014

InwardInvestmenttoMinworthBirminghamof

£1m

Our clients

Flomatik offered us a simple, innovative solution to support our FttP projects and delivered top results in difficult circumstances.

RICKY CRAFFORD, INTERIM PROGRAMME

DIRECTOR AT BT OPENREACH

Flomatik in a nutshell

Flexible Approach

Innovative Delivery

Rapid Augmentation

Customer Orientation

Consult


What we do Help clients to assess, strategise and plan extraordinary technological and operational change, providing rapid, expert and effective results:

How we do it Work collaboratively, openly and in a practical way with clients. Following the process of Engage, Listen, Frame, Envision, Commit, and employing:

Why we do it To improve client success, develop as thought leaders and trusted advisors, and to build lasting relationships:

Consulting overview

• Proven analytical models, tools and techniques • Specialist knowledge & know-how • An effective partner ecosystem • New thinking & innovation

•  Inform client’s strategic decision making • Reduce project ambiguity, risk & uncertainty • Deliver optimal customer experiences • Realise lean lifetime operations

• Business modeling • Architectural development • Specification & process development • Vendor selection & management

Case study

Technical Site Closure Programme

Facilitate closure of Voice Exchange in central Dublin. Development of HL Scope and detailed Work Packages. Agile approach to the full lifecycle, spanning all systems: Voice, SDH, PDH, IP, xWDM, ATM circuits, copper & fibre routing, Inventory, GIS & EMS. Identified quick wins to realise phased recovery of equipment value, funding later stages of the project.

FttH Feasibility Study

3mth Consultancy assignment for a leading UK mobile operator, producing technical and business models for an urban 50K-home, 75KM Next Generation Fibre-to-the-Home network.

High-level ROI report produced for the CxO-level team outlining approaches, high-level plans, technical/construction options, recommendations, costings and payback periods, for its design and construction.

150% increase in consultancy assignments

2,560 consultancy man hours

Support for the UK’s largest FttH operators

Commercial in confidence

All Rights Reserved a Teleste Company All Rights Reserved a Teleste Company

Design


What we do Help clients to realise their business goals through professional project planning, optimal technical and process solutions, and high quality design:

How we do it Marrying exceptional, experienced personnel with new talent and augmenting delivery with the latest tools and techniques:

Why we do it To deliver great outcomes that accurately define and satisfy client requirements, balancing the competing demands of:

• $e best specialists, constantly developed •  Leading S/W systems and bespoke tools • Right-shoring of the tasks • Proven Project Management frameworks (PMBOK®)

• Specification: capacity, flexibility, quality • Costs: initial and in-life •  Time • Risk

• Solution design • Network audit, survey & planning •  Tool supply & support • Project planning & management

Design overview


Bolton, Southampton, Leicester and West London Deep Fibre

Broadband network upgrades across the UK, bringing award winning 100Mbts-1 to 350K homes.

Full turnkey Consulting, Design and Project Management service from concept to full implementation, including technical and process model development and implementation management. Spearheaded trials of latest blown fibre methodologies and trained the client’s build partners in its use. Also provided standalone communications/call centre function.

Papworth & Leicestershire Trials FttH

5000-home trial to develop new methods of FttH implementation, including narrow trench methods.

Supporting development of the wider commercial case: Technical solutions, build methods and planning standards..

5,000 homes of Next Generation network build

350,000 homes of network overbuild

NextGen design for the UK’s most innovative Broadband Operators

Case study


Build

What we do From trial installations, to complex international deployments, Flomatik possesses unique capabilities and a suite of implementation services:

How we do it Applying our assets, knowledge, skills and delivery management systems to effect better outcomes:

Why we do it To deliver flexible, contemporary solutions that will meet client and end-customer demands for service levels, capacity, availability, continuity and security:

Build overview

• 30K ft. UK facility: offices, warehouse & technical • Experienced staff, with industry & vendor accreditations • Gated delivery, supported by in-house S/W systems • Rigorous change control & performance management

•  Tailored, broad, turnkey services from a single supplier •  Focus on quality delivery and customer experience • Shared risk and reward models • Reduced in-life costs

• Materials sourcing & supply •  Integration & test •  Installation & commissioning • Warehousing & logistics

Case study

National DWDM Network Build

Ciena was awarded the build of a new 100G Core transmission network for one of the UK’s largest Network Operators using Ciena’s 6500 Packet-Optical Platform. $e new network replaced the existing BT-provided network and consisted of 80 nodes and 285 circuits.

Flomatik provided the end-to-end service delivery including, Site Survey, Warehousing & Logistics, Pre-Staging, Installation, Commissioning, SLAT and Project Management.

Network Expansion

Flomatik delivered 111 x 10Gb wavelengths on behalf of Ciena for one of the UK’s largest Network Operators.

$e 3m project involved the Installation and Commissioning of 23 expansion shelves and 190 line cards. It was delivered on time and with 100% QA compliance.

111 x 10G wavelength expansions

80 x 100G and 207 x 10G circuits

Building high capacity for the UK’s largest Operators


Operate

What we do Address the challenge of lean on-going operations, in addition to effective network and service transitions:

How we do it With dedicated 24/7 in-house facilities, OSS and integrated service delivery functions:

Why we do it Provide clients with efficient, timely and impactful operational support, empowering them to focus on their core business imperatives:

Operate overview

• Configuration, capacity & change management •  Transition planning & support • Request fulfilment & release management •  Incident, problem and event management • Service validation & testing

• Service measurement & reporting • Portfolio management • Continuous improvement • Strategy generation

• Capacity audit & management • Network maintenance & upgrades • Ongoing network & service operations • OSS, documentation & records

Case study

National 24/7 Technical Assistance Centre for Enterprise Networks Flomatik’s client, Cloud Distribution, is a value-added distributor that specialises in bringing new, innovative and disruptive security, networking and storage solutions. Cloud partnered with Flomatik to support 50+ clients and a network of 1500 WiFi hotspots across the UK. Flomatik provides Level 1&2 support, employing leading online helpdesk S/W from Zendesk®.

Skyline Dataminer® Implementation Flomatik is an approved services partner and reseller for Skyline, an award-winning Belgian provider of OSS S/W. Flomatik continues to support Arqiva, the UK’s National Terrestrial & Satellite Broadcaster, in the deployment and integration of the Dataminer® OSS solution. Myriad active elements, from a variety of vendors are being migrated within this far-reaching project.

2000 elements integrated into management

1500 enterprise WiFi hotspots supported

In-life Support Services for Operators and Enterprise clients


RRR

What we do Provide the spectrum of services required to support the conception, scoping, design, decommissioning and removal of obsolete systems:

How we do it Leverage existing end-to-end services and compliment them with selected, specialist WEEE accredited suppliers:

Why we do it Enable clients to effectively unpick complex legacy systems and guide their transition, to realise savings and optimise asset utilisation:

RRR overview

• Costs & benefit analysis, through to full business case • Audits of services, circuits, systems & contracts • Analysis of findings, option evaluation & planning •  Fully managed services for implementation

• Minimise risks & potential impact to end customers • Realise maximum value from buildings and equipment • Enable evolution to next generation technologies • Support CO2 & CSR motives: People, Profit, Planet

• WEEE approved services for value recovery • Migrate, consolidate and Re-deploy • Recover, refurbishment and Re-sale • Safe, traceable disposal and Recycling

Langley System X Voice Switch Migration, Recovery and Recycling

8-month programme, migrating 24,000 lines from Langley to Guildford, recovering 1400 ft2 of technical floor-space and realising onging power savings of £323K per annum.

Flomatik provided Virgin Media with a turnkey service for delivery, encompassing Project Management, Planning, Engineering and RRR services.

Network Refresh Programme

Multiple work-streams and upgrades: TDM-IP (Soft Switch); SDH-DWDM/Ethernet; Street-side PMUX-MSAN.

Flomatik delivered an upgrade programme for Core and Access legacy TDM, SDH & PDH systems, deploying the latest generation of IP switching and transport systems - future-proofed, high capacity and CO2 efficient, with power savings of 1390kW per annum. Scarce EOL spares were recovered and £280K of RRR value was realised.

120,000 telephone lines migrated

£1.4M equipment recovered, resold, recycled

Reengineering & Recycling, with cost-neutral project delivery

Case study

What we do Enhance the lifecycle offerings with additional value-adding services and products:

How we do it Continually research, qualify and establish new activities and offerings across the Teleste Network Services group:

Why we do it Enable clients to address their most diverse and stretching challenges, delivering an evolving, differentiated offering:

VASP overview

• Develop training programmes & sources of new talent • Seek out innovative S/W & tools, & advance them •  Identify H/W solutions internally & with 3rd parties • Collaborate with clients to streamline processes

• Reduce client procurement & management overheads •  Improve quality & time to market, whilst lowering costs •  Focus on service & customer experience improvement • Bring fresh ideas & continuous innovation

•  Training services: technical & professional •  Tool supply & support: OSS/BSS/GIS systems •  TAC/NOC capabilities • Bespoke product design, fibre assemblies & materials

supply


Case study

Fibre Optic Termination and Assemblies

State-of-the-art fibre termination facilities, enabling fast turnaround of customer-specified optical terminations. Design, manufacture and fabrication of bespoke optical, and associated mechanical, assemblies.

Flomatik provides an in-house capability for the development and production of high-end optical components. $e service provides fast-turnaround to aid clients in removing critical dependencies and risk during high-pressure projects, and complementing the company’s wider integration activities.

Survey, Planning and Records Automation

Flomatik is a user and official reseller of LatLonGo®, a system developed by WeDoIT. LatlonGo® is a S/W tool to automate, streamline and simplify a range of Design, Build and Operate activities.

Flomatik supports WeDoIT in the customisation, integration and implementation of the LatLonGo® product, to drive effectiveness and efficiency gains into the project lifecycle. Flomatik uses these field tools extensively in both its Planning and Engineering activities.

Reseller of LatLonGo® spatial software

12,000 fibre terminations per month

Innovative, value-adding services and solutions

corporate overview - flomatik overview . global reach ... ftth feasibility study ... consultancy man...

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