corporate technology center final report: database...

Corporate Technology Center

Final Report: Database Implementation

Submitted to Dr. Hae Choi

of the

Savannah State University

in Partial Fulfilment

of the Requirement for the Systems Analysis and Design: CISM 3137

in College of Business Administration

Jennifer Mosha

April 19, 2012

CONTENTS

Introduction ........................................................................................................................... 1-3

Project Overview ................................................................................................................... 1

Scope of the Project ............................................................................................................... 2

Document Project Outline...................................................................................................... 3

Project Overview ...................................................................................................................... 4

ERD Diagram & Relational Diagram ................................................................................. 5-6

ERD Diagram………………………………………………………………………………5

Relational Diagram…………………………………………………………………………6

Data Dictionary ..................................................................................................................... 7-8

Prototyping the Database ................................................................................................... 9-20

Tables…………………………………………………………………………………..9-13

Queries………………………………………………………………………………..14-15

Forms…………………………………………………………………………………16-18

Reports………………………………………………………………………………..19-20

Splash Screen.....................................................................................................................21

Switchboard........................................................................................................................21

Conclusion .............................................................................................................................. 22

Appendix ............................................................................................................................ 23-26

ii

INTRODUCTION

Project Overview

When dealing with technology updates, various issues can arise with sometimes no

solution; however, this project offers a new outlook. The real-world problem solved here is

that end users (clients of CTC) will be able to have more input concerning the integration of

technology into their companies and will be able to apply the technical knowledge they will

gain. Technology should be seamless, and though businesses may require IT departments, it

does increase the productivity of a company’s workforce if the majority is able to support

some technological needs.

1

Project Scope

An analysis of the current method for the delivery and availability of seminars has

resulted in the conclusion that it can be improved with an information system. This system

should be able to support scheduling software for seminar dates which will work in

conjunction with virtual classrooms, similar to an e-learning environment, with live

streaming video. In addition, mass email software will be present within this potential system

that will send information to the executives listed in the integrated clientele database, to keep

them abreast of any happenings with Corporate Technology Center (CTC).

Success with this project may be measured from monitoring customer feedback. It can

be ascertained by an increase in CTC’s customer base and customer retention. Also the

preferred method between regular seminars and the newly designed seminar environment can

be exhibited by the difference in client enrolment size. Once implementation and operation

have proved successful and discrepancies with the system area at a minimum, the project is

considered to be approaching closedown.

Another alternative would be to hire more staff so that more seminars could be hosted

during the week. However, hiring more staff, expanding infrastructure and advertising would

prove to be costly in the short run. The chosen solution would be costly in the short run as

well, but over a long term span the benefits will outnumber the costs. Also, communication

between CTC and the customer would improve and provide networking opportunities, and

gives CTC a more competitive edge over other companies such as itself.

Presently, the only constraint noted is the willingness of staff members to accept the

new system and to familiarize themselves with it and to deliver what the system may require

of them.

2

Document Project Outline

This document will serve as the final report for the project undertaken. It will provide

a detailed project overview, conceptual diagram, and relational database diagrams. However

the main focus of this document is to reveal a prototype of the project’s database.

Additionally, accomplishments gained during the execution of this project will be noted and

an appendix will be provided.

3

PROJECT OVERVIEW

The intended users of this system are the local business executives and their

employees who are current and prospective clientele of Corporate Technology Center (CTC).

They will be able to interact with the system for educational purposes and any related

communication. The main functionality of the proposed system is to educate the clientele

(end-users) about new technology, its functions and its viability in order to broaden their

technical expertise and to improve the efficiency of daily business activities.

The end-users will be able to gain from the proposed system by being able to access

the seminars at almost any place, at anytime. They will also be able to correspond with

instructors should the need arise to do so. The system will aid CTC’s instructors to supply

evaluations as per client and keep them abreast of their progress with any seminar.

Essentially CTC’s seminar environment will be improved with the customer’s needs in mind.

4

ERD DIAGRAM & RELATIONAL DIAGRAM

ERD Diagram

5

ERD DIAGRAM & RELATIONAL DIAGRAM

Relational Diagram

6

DATA DICTIONARY

TABLE NAME ATTRIBUTE

NAME

DESCRIPTION DATA TYPE PK or FK

SCHEDULE SEM_NUM Seminar number CHAR (5) PK

CLT_IDNUM Client ID

Number

CHAR (5) PK (FK)

SEM_NAME Seminar name VARCHAR (20)

SEM_TIME Seminar time TIME (hh:mm)

LCTN Location VARCHAR (20)

INSTR Seminar

Instructor

VARCHAR (20)

CLIENT CLT_IDNUM Client ID

number

CHAR (5) PK

CLT_LNAME Client last name VARCHAR (20)

CLT_FNAME Client first name VARCHAR (20)

CMPY_NAME Company name VARCHAR (20)

EVALUATION CLT_IDNUM Client ID

number

CHAR (5) PK (FK)

INSTR Seminar

Instructor

VARCHAR (20)

SEM_NAME Seminar name VARCHAR (20) FK

COMMENT Instructor’s

comments

VARCHAR (500)

PROGRESS

REPORT

CLT_IDNUM Client ID

number

CHAR (5) PK (FK)

SEM_NUM Seminar number CHAR (5) PK (FK)

GRADE Letter Grade VARCHAR (5)

SEMINAR SEM_NUM Seminar number CHAR (5) PK

SEM_NAME Seminar name VARCHAR (20)

7

DATA DICTIONARY

FK Foreign key

PK Primary key

CHAR Fixed character length data

VARCHAR Variable character length data

TIME Numeric data

8

PROTOTYPING THE DATABASE

TABLES

Client Table

Client ID Number Company Name Client Last Name Client First Name

1245 Urban Nights Event Planning Smith Jonathan

1458 Summit Communications Phillips Victor

2233 Celergy Networks Walker Elizabeth

3556 Benson & Associates Law Firm Taylor Anne

4356 Gregg Communications Knight Henry

4786 Thomson Internet Company Miller Gregory

5852 McKinley Consultants Grant Ben

6322 H&D Interior Design Garcia Richard

6463 Walters Chartered Accountants Jensen Dean

6789 The Pegasus Hotel Crawford James

7834 Urban Nights Event Planning Hall Katherine

8576 Urban Nights Event Planning Madison Andrew

8931 Benson & Associates Law Firm Moore Andy

9111 H&D Interior Design Anderson Gabrielle

9731 Walters Chartered Accountants Reynolds Samantha

9


TABLES

Evaluation Table

Client ID Number

Seminar Name Instructor Comment

1245 Data Manipulation and Formatting (Microsoft Word 2007)

Mrs A. Brown

Exemplary student. Excellent understanding of coursework and application.

1458 Data Communications and VoIP Training

Dr. C Roberts

Good student. More training needed for VoIP.

2233 Network Infrastructure Dr. C Roberts

Good student. Should consider career as network administrator.

3556 Windows Vista: A Company's Best Asset

Mrs. A Mayfield


4356 Administrative Technical Support Dr. K Lee Exemplary student. Excellent understanding of coursework and application.

4786 Google Chrome: Advanced Features

Dr. G Wade


5852 Advanced Database Design (Microsoft Access 2007)

Dr. C Smith


6322 Customer Communications with GMC Software

Dr. L Patterson


6463 Finance and Formulas (Microsoft Excel 2007)

Dr. F Londry


6789 Collaboration in the Workplace (Microsoft SharePoint 2007)

Dr. F Londry

Good student. Made great progress from the start.

7834 Adobe Dreamweaver: Intermediate

Dr. L Patterson

Good student. Should take course on Mastering Webpage Design.

8576 Social Media and Your Company Mrs. A Brown


8931 Microsoft Word 2010 for Beginners

Mrs. A Brown


9111 Mastering Webpage Design Dr. C Smith


9731 Graphical Creation and Analysis (Microsoft Excel 2007)

Dr. K Lee Exemplary student. Excellent understanding of coursework and application.

10


TABLES

Progress Report Table

Client ID Number Seminar Number Grade

1245 2112 A

1458 2114 B

2233 2185 B

3556 2258 A

4356 2356 A

4786 3698 A

5852 3587 A

6322 3471 A

6463 3412 A

6789 5410 B

7834 5200 B

8576 4555 A

8931 5555 A

9111 4444 A

9731 6102 A

Seminar Table

Seminar Number Seminar Name

2112 Data Manipulation and Formatting (Microsoft Word 2007)

2114 Windows Vista: A Company's Best Asset

2185 Graphical Creation and Analysis (Microsoft Excel 2007)

2258 Microsoft Word 2010 for Beginners

2356 Administrative Technical Support

3412 Mastering Webpage Design

3471 Advanced Database Design (Microsoft Access 2007)

3587 Google Chrome: Advanced Features

3698 Finance and Formulas (Microsoft Excel 2007)

4444 Collaboration in the Workplace (Microsoft SharePoint 2007)

4555 Adobe Dreamweaver: Intermediate

5200 Network Infrastructure

5410 Social Media and Your Company

5555 Data Communications and VoIP Training

6102 Customer Communications with GMC Software

11


TABLES

Schedule Table

Seminar Number Client ID Number Seminar Name Seminar Time Location Instructor

2112 1245 Data Manipulation and Formatting (Microsoft Word 2007)

April 23- July 19 Online Webinar Mrs A. Brown

2114 1458 Data Communications and VoIP Training

April 23- July 19 Online Webinar Dr. C Roberts

2185 2233 Network Infrastructure

April 23- July 19 Online Webinar Dr. C Roberts

2258 3556 Windows Vista: A Company's Best Asset

April 23- July 19 Online Webinar Mrs. A Mayfield

2356 4356 Administrative Technical Support

April 23- July 19 Online Webinar Dr. K Lee

3412 6463 Finance and Formulas (Microsoft Excel 2007)

April 23- July 19 Online Webinar Dr. F Londry

3471 6322 Customer Communications with GMC Software

May 2-August 8 Online Webinar Dr. L Patterson

3587 5852 Advanced Database Design (Microsoft Access 2007)

May 2-August 8 Online Webinar Dr. C Smith

3698 4786 Google Chrome: Advanced Features

May 2-August 8 Online Webinar Dr. G Wade

4444 9111 Mastering Webpage Design

May 2-August 8 Online Webinar Dr. C Smith

4555 8576 Social Media and Your Company

May 2-August 8 Online Webinar Mrs. A Brown

5200 7834 Adobe Dreamweaver: Intermediate

May 2-August 8 Online Webinar Dr. L Patterson

5410 6789 Collaboration in the Workplace (Microsoft SharePoint 2007)

June 6-September 12 Online Webinar Dr. F Londry

12


TABLES

Schedule Table (continued)

Seminar Number Client ID Number Seminar Name Seminar Time Location Instructor

5555 8931 Microsoft Word 2010 for Beginners

June 6-September 12 Online Webinar Mrs. A Brown

6102 9731 Graphical Creation and Analysis (Microsoft Excel 2007)

June 6-September 12 Online Webinar Dr. K Lee

13


QUERIES

Clients with Grade B Query

Client ID Number Client First Name Client Last Name Company Name Grade

1458 Victor Phillips Summit Communications B

2233 Elizabeth Walker Celergy Networks B

6789 James Crawford The Pegasus Hotel B

7834 Katherine Hall Urban Nights Event Planning B

Instructor Brown Query

Client ID Number Client First Name Client Last Name Instructor

1245 Jonathan Smith Mrs. A Brown

8931 Andy Moore Mrs. A Brown

8576 Andrew Madison Mrs. A Brown

Clients in April Query

Client ID Number Client First Name Client Last Name Seminar Time

1245 Jonathan Smith April 23- July 19

1458 Victor Phillips April 23- July 19

2233 Elizabeth Walker April 23- July 19

3556 Anne Taylor April 23- July 19

4356 Henry Knight April 23- July 19

6463 Dean Jensen April 23- July 19

14


QUERIES

Urban Nights Event Planning Query

Client ID Number Client First Name Client Last Name Company Name

1245 Jonathan Smith Urban Nights Event Planning

8576 Andrew Madison Urban Nights Event Planning

7834 Katherine Hall Urban Nights Event Planning

Clients with Last Name M Query

Client ID Number Client Last Name Client First Name

8576 Madison Andrew

8931 Moore Andy

4786 Miller Gregory

15


FORMS

Mainform/subform

Combo Box Form

16


FORMS

Master form

Multipage form (page 1)

17


FORMS

Multipage form (page 2)

18


REPORTS

Report 1

Report 2

19


REPORTS

Report 3

20


Splash Screen

Switchboard

21

CONCLUSION

With this project, I have gained experience in understanding what it means to imagine, to

construct and to develop a system. The systems development life cycle (SDLC) proved to be

a challenging task to execute, especially by myself. Out of all the steps, I found systems

analysis to be the most tedious and detail oriented because of my attempt to tailor the system

to suit the client’s needs. As soon as one area is changed or adjusted, I realized that another

area of the system would require attention in order to match the previous portion. Otherwise,

the system would be considered incomplete. As for accomplishments, this project has proven

to be a feasible solution to the problem listed in the case study and assists the company’s

processes by being more efficient. Also, I have spent more time working with spreadsheet

software as well as database management system software.

In the future, I hope to expand this project by integrating into a network for actual use. At

first it will be for testing purposes only, and eventually it will be used in everyday life. In

terms of development, I would like to integrate the concept of social media with the learning

management system. Just as how social media allows individuals to interact and

communicate with one another, is it not possible to do the same with education? There will

be a social media site associated with the system whereby clients of different companies will

be able to share ideas and opinions about seminars, to offer advice about business ventures

and to build networking opportunities. Clients will be able to create and display their business

profile and chat rooms would be created to connect those who are taking the same seminars.

This could possibly lead to better grades and evaluations of clients and later, excellent

customer retention.

Overall, I can say that this project has benefitted me by indicating what may be expected of

me as a possible systems analyst.

22

APPENDIX

By Jennifer Mosha

Client: Corporate Technology Center

Real world problem solved: Gaining

technical expertise throughout the company

and seamless technology made possible

End-users are business executives and their employees

Interact with the system for educational purposes and communication

Access seminars anywhere, anytime

Correspond with instructors

Progress reports and evaluations can be generated

23

APPENDIX

Assists visualization of data concepts and

structures

Tables, queries, forms and reports

Splash screen and switchboard

Sample of table Client ID Number Company Name Client Last Name Client First Name

1245 Urban Nights Event Planning Smith Jonathan

1458 Summit Communications Phillips Victor

2233 Celergy Networks Walker Elizabeth

3556 Benson & Associates Law Firm Taylor Anne

4356 Gregg Communications Knight Henry

4786 Thomson Internet Company Miller Gregory

5852 McKinley Consultants Grant Ben

6322 H&D Interior Design Garcia Richard

6463 Walters Chartered Accountants Jensen Dean

6789 The Pegasus Hotel Crawford James

7834 Urban Nights Event Planning Hall Katherine

8576 Urban Nights Event Planning Madison Andrew

8931 Benson & Associates Law Firm Moore Andy

9111 H&D Interior Design Anderson Gabrielle

9731 Walters Chartered Accountants Reynolds Samantha

24

APPENDIX

Sample of query

Client ID Number Client First Name Client Last Name Instructor

1245 Jonathan Smith Mrs. A Brown

8931 Andy Moore Mrs. A Brown

8576 Andrew Madison Mrs. A Brown

Sample of combo box form

Sample of report

25

APPENDIX

Splash Screen

Switchboard

Project is a feasible

solution

More hands on with

spreadsheet and

database software

Future: Integrate

social media?

26

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