CoursewareCourseware

Computer Based TrainingComputer Based TrainingBy Christian EuculanoBy Christian Euculano

Lecture OverviewLecture Overview

• The 4 W’s of coursewareThe 4 W’s of courseware• Reasons for coursewareReasons for courseware• Timeline of trainingTimeline of training• Types of coursewareTypes of courseware

Lecture Overview Lecture Overview (continued)(continued)

• Types of coursewareTypes of courseware• Courseware designCourseware design• Real world exampleReal world example• Courseware exerciseCourseware exercise• Available courseware sitesAvailable courseware sites

The 4 W’s of CoursewareThe 4 W’s of Courseware

• What is courseware?What is courseware?• Who uses it?Who uses it?• Where is it used?Where is it used?• When is it used?When is it used?

? ? ?

The 4 W’s of CoursewareThe 4 W’s of Courseware

• What is courseware?What is courseware?Def: Courseware is the content and Def: Courseware is the content and

technique applied to instructional technique applied to instructional materials in electronic format materials in electronic format

(Marshall University)(Marshall University)

Generic Def: Courseware is Generic Def: Courseware is employee training done using a employee training done using a computercomputer

The 4 W’s of CoursewareThe 4 W’s of Courseware

• Who uses courseware?Who uses courseware?– Managers to train employeesManagers to train employees

• Where is it used?Where is it used?– Any business or organization that feels the Any business or organization that feels the

need to train their staffneed to train their staff

• When is it used?When is it used?– When technology increases and employees When technology increases and employees

need to update theirs skillsneed to update theirs skills

Reasons for CoursewareReasons for Courseware

• Technology is one of the biggest Technology is one of the biggest reasons for coursewarereasons for courseware– Train old employees “New Tricks”Train old employees “New Tricks”

• Employees must constantly refine and Employees must constantly refine and update their skills update their skills

– Even the brainy, nerdy people!!Even the brainy, nerdy people!!

– Train new employees “All the tricks”Train new employees “All the tricks”

TechnologyTechnology

• Technology is always increasingTechnology is always increasing– Ex: Ex: AOL 4.0 AOL 4.0 AOL 6.0 AOL 6.0

Windows Windows Windows 95/98 Windows 95/98 Windows Windows 20002000

Timeline of TrainingTimeline of Training

Standard Class

Readingand text

VideoComputer

Based

Technology has lead to editing and visual advantages using the newest digital advances

Types of CoursewareTypes of Courseware

• ““Different strokes for different Different strokes for different folks”folks”

Visual – “hands on” type of person;Visual – “hands on” type of person;

Need pictures, graphs, etc. to Need pictures, graphs, etc. to learn and apply materiallearn and apply material

Non-Visual - can apply learned Non-Visual - can apply learned material from just reading itmaterial from just reading it

Types of CoursewareTypes of Courseware

• On CD-ROMs – visual and customizableOn CD-ROMs – visual and customizable

• Books and Text – non-visual and very Books and Text – non-visual and very standardizedstandardized

• On the internet – visual and accessibleOn the internet – visual and accessible

Courseware DesignCourseware Design

• What makes a good courseware What makes a good courseware design?design?

3 Principles in courseware design 3 Principles in courseware design (according to PPI)(according to PPI)

1.1. Sound Instructional PlanSound Instructional Plan- gives targets, learning objectives and goals- gives targets, learning objectives and goals

2.2. Adults learn best by doingAdults learn best by doing- Define, Show, Do, Review- Define, Show, Do, Review

3.3. CustomizationCustomization- Learning experience is set up for the individual - Learning experience is set up for the individual

so there is maximum retention of the so there is maximum retention of the information to be learnedinformation to be learned

Making a courseware Making a courseware programprogram

G ood D es ig nP erson n e l

E xp ertiseP erson n e l

C om p u te r p rog ram m in gP erson n e l

C ou rsew are D es ig nP erson n e l

Making a courseware Making a courseware programprogram

• Good Design PersonnelGood Design Personnel– Make features easy to use; computer Make features easy to use; computer

friendly designfriendly design

• Expertise PersonnelExpertise Personnel– Understands the information perfectly and Understands the information perfectly and

makes sure everything is correctly stated; makes sure everything is correctly stated; helps create the lesson to be taughthelps create the lesson to be taught

• Computer Programming PersonnelComputer Programming Personnel– Combines the information and easy features Combines the information and easy features

into a computer based programinto a computer based program

Real WorldReal World

• How does a company implement a How does a company implement a courseware program?courseware program?

Ex: A manufacturing company wants to Ex: A manufacturing company wants to increase it’s productivity. They decide to increase it’s productivity. They decide to purchase some state of the art equipment. purchase some state of the art equipment. This equipment is expected to double the This equipment is expected to double the output production of the company.output production of the company.

Problem Problem The employees to do not The employees to do not understand exactly how the new system understand exactly how the new system worksworks

Real WorldReal World

• Solution Solution Train your employees Train your employees to use the new systemto use the new system

• Train them by using a computer Train them by using a computer based program!!!based program!!!

Real WorldReal World

• Begin the Training ProcessBegin the Training ProcessWho and What?Who and What?

- Who needs to be trained?- Who needs to be trained?

- What do your employees - What do your employees already already know? know?

Real WorldReal World

““You have to make sure you don’t You have to make sure you don’t train the right people in the wrong train the right people in the wrong areas and the wrong people in the areas and the wrong people in the right areas!” ~ Gloria Sumka right areas!” ~ Gloria Sumka (Product marketing manager of training at (Product marketing manager of training at Allen-Bradley)Allen-Bradley)

Real WorldReal World

• Gather data about your employee Gather data about your employee knowledgeknowledge– Design a suitable learning program for the Design a suitable learning program for the

right people in the right areasright people in the right areas– Depending on the size of the business, this Depending on the size of the business, this

could mean hiring an organization that could mean hiring an organization that specializes in courseware designspecializes in courseware design

– Lastly, Implement your training programLastly, Implement your training program

• Lastly, Implement your training programLastly, Implement your training program

Real WorldReal World

• The Before and AfterThe Before and AfterBeforeBefore

• Employees are not fully capable Employees are not fully capable to to meet the demands of their jobmeet the demands of their job

• New system causes confusionNew system causes confusion

• Employees become bored Employees become bored

Real WorldReal World

AfterAfter• Higher Employee moralHigher Employee moral

• Employees are more knowledgeableEmployees are more knowledgeable• Knowledge brings a freshness to the workplaceKnowledge brings a freshness to the workplace• Employees are excited to to back and apply their Employees are excited to to back and apply their

knowledge to their jobsknowledge to their jobs• Employees feel they have more power because Employees feel they have more power because

they have the knowledge to make more decisionsthey have the knowledge to make more decisions

• ProductivityProductivity• Employees know more, ask less questionsEmployees know more, ask less questions• Understand new system Understand new system runs more efficient runs more efficient

Courseware ExerciseCourseware Exercise

• Courseware can be as simple as the help Courseware can be as simple as the help software that comes implemented in software that comes implemented in your Windows operating systemyour Windows operating systemLets Take a look!Lets Take a look!– For this example pretend you do not know For this example pretend you do not know

how to make a shortcut for an icon on the how to make a shortcut for an icon on the desktop.desktop.• Go to the start menu and select HELPGo to the start menu and select HELP• Next, under the index, type in Creating shortcuts Next, under the index, type in Creating shortcuts

and then select: on the desktopand then select: on the desktop

Courseware ExerciseCourseware Exercise

Type Subject

here

FollowThesesteps

PricingPricing

• Depends on what you buy!Depends on what you buy!$20 $20 $5,000 $5,000

• Big BusinessBig Business– High Costs – hire someone to come in and set up High Costs – hire someone to come in and set up

a courseware programa courseware program

• Medium BusinessMedium Business– Mild Costs – Pay a fixed fee and use software as Mild Costs – Pay a fixed fee and use software as

much as desiredmuch as desired

• Small BusinessSmall Business– Low Costs – Pay per person per useLow Costs – Pay per person per use

Available Courseware Available Courseware SitesSites

• www.ezref.com/coursewarewww.ezref.com/courseware– EZ-REF coursewareEZ-REF courseware

• www.bluestarcorp.comwww.bluestarcorp.com– Blue Star Training and SoftwareBlue Star Training and Software

• www.computerconfidence.comwww.computerconfidence.com– Computer Confidence, Inc.Computer Confidence, Inc.

• www.complitpress.comwww.complitpress.com– Computer Literacy PressComputer Literacy Press

Courseware SummaryCourseware Summary

• The 4 W’s of coursewareThe 4 W’s of courseware• Reasons for coursewareReasons for courseware• Types of coursewareTypes of courseware• Courseware designCourseware design• Making a courseware programMaking a courseware program• Available courseware sitesAvailable courseware sites