July 17, 2016

To Whom It May Concern:

My Family and I have recently relocated from the Washington DC area back to Austin.

I am an experienced advocate for customers and business partners alike. My approach is a consultative model. My skill set is fluid and based on an operations perspective. My success is in my ability to establish great relationship. In doing so, I providing compelling business cases, making actionable recommendations, driving solutions where I both own the experience by collaborating effectively with teams across businesses lines, influencing and implementing necessary changes in products, processes, systems and policies.I am skilled at identifying critical customer touch points for the purposes of enhancing the customer’s operational experience.

As a Vice President in charge of both a strong balance sheet and a solid reputation within the DC Metro market, I can be entrusted to help grow any business or government institution from within. I believe living in and serving within the same community establishes both the clients trust and the market share within any organization.

Finally, I certainly trust I could bring great value to your organization as I have extensive, successful experience coaching diverse teams across multiple lines of business.Thank you for your consideration.Best,Tony Cook240-441-4215