covid-19 workflow for clinics

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1 COVID-19 Tests: DBS, Serum, and Saliva COVID-19 Workflow for Clinics

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Page 1: COVID-19 Workflow for Clinics

1

COVID-19 Tests: DBS, Serum, and Saliva

COVID-19 Workflow for Clinics

Page 2: COVID-19 Workflow for Clinics

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Which tests can I

use the COVID-19

clinic workflow for?

• Serum (Blood Draw)

• Dried Blood Spot (DBS)

• Saliva

Page 3: COVID-19 Workflow for Clinics

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You will need a CRL COVID-19 Laboratory

Account number in order to use the COVID-19

clinic workflow.

If you are interested in performing COVID-19

tests at your clinic, please send an email to

[email protected].

Do I need a

laboratory account

number?

Page 4: COVID-19 Workflow for Clinics

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How to begin a COVID-19 Test in FormFox:

Occupational Health Services Icon

• Click on the ‘Occupational Health

Services’ icon

• Select COVID-19 testing

• Enter your CRL COVID-19

laboratory account number

• Enter the individual’s information

• Click ‘Search’

*At this time, the ‘Test to be

performed’ dropdown will appear on

the screen after you click the ‘Search’

button.

Page 5: COVID-19 Workflow for Clinics

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How to begin a COVID-19 Test in FormFox:

Patient Check-In

• Click on the ‘Patient Check-In’ icon

• Enter patient’s information

• Select the service to be performed

• Enter your CRL COVID-19

laboratory account number

• Select the panel from the ‘Test to

be performed’ dropdown menu

• ‘Click’ add

*The COVID-19 workflow does not

have patient fillable information at this

time.

Page 6: COVID-19 Workflow for Clinics

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Information Tab

The ‘Patient Information’ section and the ‘Step 1’ section will ask for the same information no matter the COVID-

19 service. Make sure all required fields are completed. Capture the patient’s signature.

Page 7: COVID-19 Workflow for Clinics

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It is important to enter a mobile phone

number in the ‘Patient Information’

section of the ‘Information’ tab. Having

a mobile phone number in the system

will allow the COVID-19 results to be

sent directly to the patient via a

text/voice message.

Neglecting to do so could lead to

unreported results.

IMPORTANT

Page 8: COVID-19 Workflow for Clinics

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Patients under 18 years old

If patient is under 18, the guardian first and last name, relation, and phone is required.

Page 9: COVID-19 Workflow for Clinics

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Instruction Tab: Step 2 – Obtain Supplies Needed

Serum Supplies Saliva Supplies

DBS Supplies

At the bottom of the

‘Information’ tab is Step 2. This

is where you will see the

supplies needed to complete

the collection. Each service

(DBS, Serum, and Saliva) will

show a different supplies list.

If you would like to print out the

list as a reference, click on the

‘Print List’ link.

Page 10: COVID-19 Workflow for Clinics

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Specimen Collection Tab: Step 3 – Perform Collection

The ‘Specimen Collection’ tab will list the specific instructions for the selected panel.

Please read the instructions thoroughly. Pay attention to the illustrations in the tab to make certain you have the correct supplies for the collection.

Page 11: COVID-19 Workflow for Clinics

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Specimen Collection: Blood Draw Instructions

Page 12: COVID-19 Workflow for Clinics

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Specimen Collection: Dried Blood Spot Instructions

Page 13: COVID-19 Workflow for Clinics

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Specimen Collection: Saliva

Page 14: COVID-19 Workflow for Clinics

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The Identification Key

It is CRUCIAL to write the unique identification key on the barcode. This key will help the laboratory identify

the specimen and its corresponding electronic form.

Page 15: COVID-19 Workflow for Clinics

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Saliva and DBS Collections

*Barcodes provided in the kits*

What do I write on the barcode?

3 letter code

Patient first and last name

The Identification Key – What do I write on the barcode?

Page 16: COVID-19 Workflow for Clinics

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The Identification Key – What do I write on the barcode?

Serum Collections

• Use your FormFox Labels – Smaller labels found in

the top right-hand section.

• You will notice that three of these labels have an X,

Y, or Z character as part of the barcode. If you have

placed one of these labels on the tube, make sure

when you scan the barcode that the X, Y, or Z is

displayed as the very last character of the

specimen ID on the screen if your barcode includes

an X, Y, or Z. For example, the label on this page

will be entered as CC01605003X.

What do I write on the barcode?

• 3 letter code

Page 17: COVID-19 Workflow for Clinics

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Unable to Collect

If you are unable to complete the test, click on the ‘Unable to

Complete’ button found at the bottom of the ‘Specimen’ tab.

Selecting ‘Yes’ in the pop-up will cancel the event in

FormFox. If you accidentally click this button, you will need to

begin the test again. FormFox is unable to retrieve the

cancelled test.

Page 18: COVID-19 Workflow for Clinics

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Step 4: Register Container

Step 4 is where you will enter the barcode ID

used to identify the specimen. It is important

to have both the barcode ID and the unique

identification ID on the specimen in order to

be processed at the laboratory.

This window will display the supplies

associated with the selected test.

Remember, the blood draw/serum test is the

only COVID-19 test that uses a FormFox

label. DBS and saliva will have the barcode

ID in the kit received from the lab

After you affix the barcode ID on the

specimen container, enter the barcode ID

number into this text field. Remember to

include the X, Y, or Z character if it appears

on the label that is on the container.

Page 19: COVID-19 Workflow for Clinics

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Summary Tab / Step 5 - VERIFICATION

The ‘Summary’ tab is where you will

verify that the barcode value matches

the barcode ID that is on the specimen

container. If the IDs do not match, click

the ‘Edit’ link and enter the correct

barcode ID value.

Additionally, make sure that the

identification key is written on the

barcode label affixed to the specimen

container. MUST match the

specimen being sent to

the lab.

Page 20: COVID-19 Workflow for Clinics

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Summary Tab / Step 5 – PACKAGING AND SHIPPING

Confidential Information

The Instructions at the bottom of the

‘Summary’ tab will display the

packaging and shipping instructions for

the selected test. Please read the

instructions thoroughly.

*If you have a CRL courier that

transports other samples to CRL, you

can send the COVID-19 tests with your

CRL courier. If you don’t, please use a

CRL FedEx Air Bill.

Make sure to click the ‘Finish’ button

when the test has been completed in

FormFox.

Page 21: COVID-19 Workflow for Clinics

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Where is the printout?

There is no printout to send to the laboratory! The COVID-19 clinic workflow is completely

PAPERLESS! This is why it is vital to verify that the barcode ID and the identification key match

between the submitted specimen and the information entered into FormFox.

Page 22: COVID-19 Workflow for Clinics

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Where can I find a report?

Click the ‘Complete/Search’ button.

Click on the ‘Donor ID’ link.

Click on the ‘Report’ button.