cr 35/hd-cr 35 ndt plus - industrial digital radiography ... · en cr 35/hd-cr 35 ndt plus...

EN

CR 35/HD-CR 35 NDT PlusInstallation and Operating Instructions

9000-608-130/30

1411V

003

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Mounting6 Prerequisites � � � � � � � � � � � � � � � � � � � � 17

6�1 Area of installation � � � � � � � � � � � � � � 176�2 System requirements � � � � � � � � � � � � 176�3 Monitor � � � � � � � � � � � � � � � � � � � � � � 17

7 Installation � � � � � � � � � � � � � � � � � � � � � � 177�1 Carrying the appliance � � � � � � � � � � � 177�2 Setting up the appliance � � � � � � � � � 187�3 Remove the touchscreen

protective foil � � � � � � � � � � � � � � � � � � 187�4 Applying stylus � � � � � � � � � � � � � � � � 187�5 Insert memory card � � � � � � � � � � � � � 187�6 Electrical connection � � � � � � � � � � � � 197�7 Connecting the appliance to a

network � � � � � � � � � � � � � � � � � � � � � � 19

8 Operation � � � � � � � � � � � � � � � � � � � � � � � 208�1 Installing and configuring the

appliance � � � � � � � � � � � � � � � � � � � � 208�2 Tests for start-up � � � � � � � � � � � � � � � 21

Usage9 Using the touch screen � � � � � � � � � � � � 22

9�1 Navigation � � � � � � � � � � � � � � � � � � � � 229�2 Using the menu � � � � � � � � � � � � � � � � 229�3 Enter text into relevant field � � � � � � � 229�4 Calling up information on the

touch screen � � � � � � � � � � � � � � � � � � 23

10 Use image plates correctly � � � � � � � � � 23

11 Instructions for use � � � � � � � � � � � � � � � 2411�1 Taking an X-ray � � � � � � � � � � � � � � � � 2411�2 Reading the image data using the

computer � � � � � � � � � � � � � � � � � � � � 2611�3 Scanning image data using the

unit touch screen � � � � � � � � � � � � � � � 2811�4 Erasing the image plate � � � � � � � � � � 3111�5 Switching off the appliance � � � � � � � 31

EN

Contents

Important information1 Documentation � � � � � � � � � � � � � � � � � � � 3

1�1 Warnings and symbols � � � � � � � � � � � 31�2 Notes on copyright � � � � � � � � � � � � � � 4

2 Safety � � � � � � � � � � � � � � � � � � � � � � � � � � � 42�1 Correct use � � � � � � � � � � � � � � � � � � � � 42�2 Incorrect use � � � � � � � � � � � � � � � � � � � 42�3 General safety notes � � � � � � � � � � � � � 42�4 Qualified personnel � � � � � � � � � � � � � � 52�5 Protection against electrical

current � � � � � � � � � � � � � � � � � � � � � � � 52�6 Only use original parts � � � � � � � � � � � � 52�7 Transport � � � � � � � � � � � � � � � � � � � � � 52�8 Disposal � � � � � � � � � � � � � � � � � � � � � � 5

Product description3 Overview � � � � � � � � � � � � � � � � � � � � � � � � 6

3�1 Delivery Contents � � � � � � � � � � � � � � � 73�2 Accessories � � � � � � � � � � � � � � � � � � � � 73�3 Special accessories � � � � � � � � � � � � � � 83�4 Disposable materials � � � � � � � � � � � � � 83�5 Working parts and spare parts � � � � � � 8

4 Technical data � � � � � � � � � � � � � � � � � � � � 94�1 Image plate scanner � � � � � � � � � � � � � 94�2 Image plate � � � � � � � � � � � � � � � � � � � 114�3 Scan mode � � � � � � � � � � � � � � � � � � � 114�4 Model identification plate � � � � � � � � � 134�5 Note on Conformity � � � � � � � � � � � � � 13

5 Function � � � � � � � � � � � � � � � � � � � � � � � � 145�1 Image plate scanner � � � � � � � � � � � � 145�2 Image plate � � � � � � � � � � � � � � � � � � � 155�3 Light protection cover � � � � � � � � � � � 155�4 Flexible image plate cassette � � � � � � 165�5 Foil sleeve � � � � � � � � � � � � � � � � � � � � 165�6 Rigid cassette � � � � � � � � � � � � � � � � � 165�7 Stylus pen for touch screen � � � � � � � 165�8 Light protection cover � � � � � � � � � � � 16

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Contents

12 Cleaning� � � � � � � � � � � � � � � � � � � � � � � � 3112�1 Image plate scanner � � � � � � � � � � � � 3112�2 Light protection cover � � � � � � � � � � � 3212�3 Image plate � � � � � � � � � � � � � � � � � � � 3212�4 Foil cassettes � � � � � � � � � � � � � � � � � 3212�5 Stylus pen for touch screen � � � � � � � 32

13 Maintenance � � � � � � � � � � � � � � � � � � � � 3413�1 Recommended maintenance

schedule � � � � � � � � � � � � � � � � � � � � � 34

Trouble-shooting14 Tips for Operators and Technicians � � � � 35

14�1 Defective radiograph � � � � � � � � � � � � 3514�2 Software error � � � � � � � � � � � � � � � � � 3814�3 Error on the appliance � � � � � � � � � � � 3914�4 Error message on touch screen � � � � 40

Annex15 Menu layout settings � � � � � � � � � � � � � � 41

16 Scan times � � � � � � � � � � � � � � � � � � � � � � 44

17 File size (uncompressed) � � � � � � � � � � 45

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The signal word differentiates between different levels of danger:

– DANGERHigh risk of danger of serious injury or death

– WARNINGPossible risk of danger of serious injury or death

– CAUTIONRisk of danger of minor injuries

– NOTICERisk of serious damage

Further symbolsThese symbols are used within the documenta-tion and on the unit itself:

Notes, e�g� special instructions con-cerning economical use of the unit�

Observe the accompanying documenta-tion�

CE-labeling

Date of manufacture

Manufacturer

Dispose of product correctly and in ac-cordance with EU directive (2002/96/EG-WEEE)�

Only use once�

Wear protective gloves

Switch off the appliance (i� e� unplug and disconnect from mains)�

ETL-Approval CONFORMS TO UL STD 61010-1 CERTIFIED TO CAN/CSA STD C22:2 NO 61010-1

1 DocumentationThese Installation and Operating Instructions form an integral part of the appliance� They con-form to the relevant version of the equipment and the technical standards valid at the time of installation�

DÜRR NDT cannot be held liable and cannot offer guarantees for safe and smooth operation of this appliance in the case that notes and instructions contained in these Installation and Op-erating Instructions are not observed�

This translation of the Installation and Operating Instructions has been carried out in good faith� The German version of the installation and oper-ating instructions is relevant� DÜRR NDT does not accept any liability in the case of incorrect translation�

1.1 Warnings and symbols

WarningsThe warnings in this document are there to point out possible injury to persons or damage to machinery� The following warning symbols are used:

General warning symbol

Warning - dangerous electrical voltage

Warning - laser beam

The warnings are structured as follows:

SIGNAL WORDDescription of type and source of dangerPossible consequences of ignoring the safety warning here• Measures to be taken to avoid any

possible danger�

Important information

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2 SafetyDÜRR NDT has developed and designed this unit in such a way that dangers are effectively ruled out if operated in accordance with the in-tended use� However, a small degree of risk is always present� Please observe the following notes�

2.1 Correct useThe appliance is intended exclusively for the scanning and processing of image data on an image plate under industrial conditions�

2.2 Incorrect useAny use of this appliance above and beyond that specifically described in these instructions will be deemed to be as not according to the in-tended use� The manufacturer cannot be held li-able for any damage resulting from incorrect us-age� The user bears all risks�

WARNINGRisk of explosion due to inflamma-tion of combustible materials• Do not use the appliance in rooms in

which combustible mixtures may be present, e�g� in operating theatres�

This appliance is not designed for applications in the fields of human medicine or veterinary medicine�The preview of the x-ray as seen on the touch screen is not suitable for diagnostic purposes�

2.3 General safety notes• Before using the appliance observe any and

all guidelines, laws, regulations and other re-strictions which may apply to the appliance�

• Before each use check the function and con-dition of the appliance�

• Do not convert or change the appliance in any way�

• Observe the Installation and Operating In-structions precisely�

• Keep the Installation and Operating Instruc-tions in an accessible place so that the opera-tor has instant access to them�

Label

Class 3B laser

Warning of laser beamsClosed appliance: Laser class 1Open appliance: Laser class 3B

Notes on laser source

Notes on laser source

1.2 Notes on copyrightAll circuits, processes, names, software pro-grams and appliances quoted are protected un-der industrial property rights� Printing or copying of these Installation and Op-erating Instructions, even excerpts thereof, may only be carried out with the written approval of DÜRR NDT�

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2.7 TransportOnly the original packing ensures optimum pro-tection for the appliance during transport�Where required original unit packing for this unit can be ordered from DÜRR NDT�

DÜRR NDT cannot be held responsible for any damage to the unit resulting from transport in unsuitable packaging; this is also valid during the period of guarantee�

• Only transport the unit in its original packing�• Keep all packaging away from children� • Do not expose the appliance to any strong

shocks�

2.8 Disposal

ApplianceDispose of the unit correctly� Within the European Union dispose of the unit ac-cording to EU-directive 2002/96/EG (WEEE)�

• If you have any questions concerning disposal of the product, please contact DÜRR NDT or your specialist dental supplier�

Image plateThe image plate contains barium compounds�• Dispose of the image plate properly in accord-

ance with the locally applicable regulations�• In Europe, dispose of the image plate in ac-

cordance with general unspecified waste, code 090199� Disposal with general house waste is not permitted�

2.4 Qualified personnel

Instructions for usePersons who operate the appliance must, on the basis of their training and knowledge, en-sure safe and correct handling of the appliance� • Ensure personnel are trained in the correct us-

age of the appliance�

Installation and repair• All installation, resetting, alteration, expansion

and repair must be carried out either by DÜRR NDT personnel or by a suitably qualified per-son approved by DÜRR NDT�

2.5 Protection against electrical current

• Observe all electrical safety regulations when working on the device�

• Replace any damaged lines and plug and socket outlets immediately�

2.6 Only use original parts• Only parts specified by DÜRR NDT or specifi-

cally approved accessories and special ac-cessories may be used with this appliance�

• Only use original working parts and spare parts�

Result:

DÜRR NDT accepts no liability for dam-age or injury resulting where accesso-ries or special accessories or where non-original parts or spare parts not specifically approved have been used�

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3 Overview

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4

8

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1011

5

1 CR 35 NDT Plus / HD-CR 35 NDT Plus Im-age Plate Scanner

2 Image plate3 Foil cassette4 SDHC memory card5 Imaging software D-Tect (demo-version)6 Network cable

7 Mains cable8 Power unit9 Light protection screen

(mounted on unit)10 Rigid cassette11 Foil sleeve

Product description

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Product description

Image plate 6x48 cm (1 piece) � � � � � � � � � � � � � � � � � � � CRIP0648109Image plate 10x24 cm (1 piece) � � � � � � � � � � � � � � � � � � � CRIP1024109Image plate 10x48 cm (1 piece) � � � � � � � � � � � � � � � � � � � CRIP1048109Image plate 18x24 cm (1 piece) � � � � � � � � � � � � � � � � � � � CRIP1824109Image plate 24x30 cm (1 piece) � � � � � � � � � � � � � � � � � � � CRIP2430109Image plate 30x40 cm (1 piece) � � � � � � � � � � � � � � � � � � � CRIP3040109Image plate 35x43 cm (1 piece) � � � � � � � � � � � � � � � � � � � CRIP3543109

Further image plate formats available on request

High resolutionNot available on the USA market�Image plate 6x24 cm (1 piece) � � � � � � � � � � � � � � � � � � � HDIP0624108Image plate 6x48 cm (1 piece) � � � � � � � � � � � � � � � � � � � HDIP0648108Image plate 10x24 cm (1 piece) � � � � � � � � � � � � � � � � � � � HDIP1024108Image plate 10x48 cm (1 piece) � � � � � � � � � � � � � � � � � � � HDIP1048108Image plate 18x24 cm (1 piece) � � � � � � � � � � � � � � � � � � � HDIP1824108Image plate 24x30 cm (1 piece) � � � � � � � � � � � � � � � � � � � HDIP2430108Image plate 30x40 cm (1 piece) � � � � � � � � � � � � � � � � � � � HDIP3040108Image plate 35x43 cm (1 piece) � � � � � � � � � � � � � � � � � � � HDIP3543108


Normal resolution (H CR)Dürr NDT H CR image plate 10x24 cm (1 piece) � � � � � � � � � � � � � � � � � � HR1024CM113Dürr NDT H CR image plate 10x48 cm (1 piece) � � � � � � � � � � � � � � � � � � HR1048CM113Dürr NDT H CR image plate 18x24 cm (1 piece) � � � � � � � � � � � � � � � � � � HR1824CM113Dürr NDT H CR image plate 24x30 cm (1 piece) � � � � � � � � � � � � � � � � � � HR2430CM113Dürr NDT H CR image plate 35x43 cm (1 piece) � � � � � � � � � � � � � � � � � � HR3543CM113

3.1 Delivery ContentsThe following articles are included in the scope of delivery (possible variations due to coun-try-specific conditions and/or import regula-tions):

CR 35 NDT Plus Image Plate Scanner . . . . . . . . . . . . 2134-60 – CR 35 NDT Base unit – Network cable – SDHC memory card – Stylus – Power unit – Power cable (country specific) – IP-Cleaning Wipes – Installation and Operating Instructions – Quick start instructions

HD-CR 35 NDT Plus Image Plate Scanner . . . . . . . . . . . . 2134-61 – HD-CR 35 NDT Base unit – Network cable – SDHC memory card – Stylus – Power unit – Power cable (country specific) – IP-Cleaning Wipes – Installation and Operating Instructions – Quick start instructions

3.2 AccessoriesThe following items are required for operating the appliance, depending on the application:SDHC memory card � � � � � � � � � � � 9000-134-18

Imaging softwareD-Tect Basic � � � � � � � � � � � � � � � � � 2134-725-02D-Tect X-ray module image plate scanner � � � � � � � � � � � � � � � � � � � � 2134-725-04D-Tect DICONDE � � � � � � � � � � � � � 2134-725-05D-Tect adapted report � � � � � � � � � � 2134-725-08D-Tect Viewer � � � � � � � � � � � � � � � � 2134-725-09D-Tect measuring tool (wall thickness and corrosion) � � � � � � � � � � � � � � � � 2134-725-10D-Tect PT Tool � � � � � � � � � � � � � � � 2134-725-11

Image plates

Normal resolutionNot available on the USA market�Image plate 6x24 cm (1 piece) � � � � � � � � � � � � � � � � � � � CRIP0624109

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Product description

3.3 Special accessoriesThe following items can be optionally used with the appliance: Network cable (5 m) � � � � � � � � � � 9000-118-036CR 35 Guidance (metric) � � � � � � � � 2134-105-00

Rigid cassetteRigid cassette 18x24 cm (1 piece) � � � � � � � � � � � � � � � � � � KUNKA182408Rigid cassette 24x30 cm (1 piece) � � � � � � � � � � � � � � � � � � KUNKA243007Rigid cassette 30x40 cm (1 piece) � � � � � � � � � � � � � � � � � � KUNKA304010Rigid cassette 35x43 cm (1 piece) � � � � � � � � � � � � � � � � � � KUNKA354307

Foil sleeveFoil sleeve 10x24 cm (4 pieces) � � � 2134-021-00Foil sleeve 10x48 cm (4 pieces) � � � 2134-023-00Foil sleeve 24x30 cm (4 pieces) � � � 2134-024-00Foil sleeve 30x40 cm (4 pieces) � � � 2134-033-00Foil sleeve 35x43 cm (4 pieces) � � � 2134-034-00Foil sleeve 6x24 cm (1 piece)� � � NACS0624107Foil sleeve 6x48 cm (4 pieces) � � NACS0648107Foil sleeve 18x24 cm (1 pieces) � NACS1824107

3.4 Disposable materialsThe following materials are used during opera-tion of the appliance and must be re-ordered:

Light protection coversee "Light protection cover"

CleaningIP cleaning wipes (10 pcs�) � � � � CCB351A1001Further cleaning agents can be obtained from Orochemie (www�orochemie�de)�

3.5 Working parts and spare partsSet of light protection brushes � � � 2134-205-00ESet of vibration reducers � � � � � � � 2134-305-00ESet of toothed belts � � � � � � � � � � 2134-315-00ESet of drive belts (4 pieces) � � � � � � 2134-993-50

Image platessee "3�2 Accessories"

Foil cassettessee "3�2 Accessories"

Further information about the spare parts on demand


High resolution (X HD)Dürr NDT X HD image plate 10x24 cm (1 piece) � � � � � � � � � � � � � � � � � � XL1024CM113Dürr NDT X HD image plate 10x48 cm (1 piece) � � � � � � � � � � � � � � � � � � XL1048CM113Dürr NDT X HD image plate 18x24 cm (1 piece) � � � � � � � � � � � � � � � � � � XL1824CM113Dürr NDT X HD image plate 24x30 cm (1 piece) � � � � � � � � � � � � � � � � � � XL2430CM113Dürr NDT X HD image plate 35x43 cm (1 piece) � � � � � � � � � � � � � � � � � � XL3543CM113


Highly sensitive (G CR)Dürr NDT G CR image plate 10x24 cm (1 piece) � � � � � � � � � � � � � � � � � � GP1024CM113Dürr NDT G CR image plate 10x48 cm (1 piece) � � � � � � � � � � � � � � � � � � GP1048CM113Dürr NDT G CR image plate 18x24 cm (1 piece) � � � � � � � � � � � � � � � � � � GP1824CM113Dürr NDT G CR image plate 24x30 cm (1 piece) � � � � � � � � � � � � � � � � � � GP2430CM113Dürr NDT G CR image plate 35x43 cm (1 piece) � � � � � � � � � � � � � � � � � � GP3543CM113


Foil cassettesImage plate cassette 18x24 cm (1 piece) � � � � � � � � � � � � � � � � � � � � 2132-023-50Image plate cassette 24x30 cm (1 piece) � � � � � � � � � � � � � � � � � � � � 2132-021-50Image plate cassette 30x40 cm (1 piece) � � � � � � � � � � � � � � � � � � � � 2132-022-50Image plate cassette 35x43 cm (1 piece) � � � � � � � � � � � � � � � � � � � � 2132-024-50

Light protection coverLight protection sleeve 10x24 cm LIPS1024210Light protection sleeve 10x48 cm LIPS1048210

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Product description

4 Technical data4.1 Image plate scanner

Scanner electrical dataVoltage V DC 24Max� voltage fluctuation % ± 10Max� current consumption A 5Output W < 120Type of protection IP20

Electrical data of power unitVoltage V AC 100 - 240Max� voltage fluctuation % ± 10Frequency Hz 50 - 60Protection class IType of protection IP20Overvoltage category IIOutput W < 140Max� current consumption A 2

ClassificationLow Voltage Directive 06/95/ECEMV-Directive (04/108/EG)Scanner laser classaccording to EN 60825-1:1994-03 + A1:2002-07 + A2:2001-03 1

Laser sourceLaser classaccording to EN 60825-1:1994-03 + A1:2002-07 + A2:2001-03 3BWavelength l nm 635Output mW 15

Laser source HD-CR 35 NDT PlusLaser classaccording to EN 60825-1:1994-03 + A1:2002-07 + A2:2001-03 3BWavelength l nm 660Output mW 80

Noise levelStand-by dB(A) 0Ready to scan dB(A) approx� 37During read out dB(A) approx� 55

General technical dataDimensions (W x H x D) cm 37 x 40 x 47Weight kg approx� 17�5

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Product description

General technical dataMax� feeding width for image plates cm 35�4Heat output W < 140Degree of soiling 2Duty cycle S2 (according to VDE 0530-1) min 60Duty cycle S6 (according to VDE 0530-1) % 70Max� noise level dB(A) < 60

Memory cardModel SDHCMaximum card memory GB 32File system FAT32Performance class Class ≥ 4

Ambient conditions during operationTemperature °C +10 to +35Relative humidity % 20 - 90Air pressure hPa 750 - 1060Height above sea level m < 2000

Ambient conditions during storage and transportTemperature °C -20 to + 60Relative humidity % 10 - 95Air pressure hPa 750 - 1060Height above sea level m < 16000

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Product description

4.2 Image plate

Ambient temperature during operationTemperature °C 18 - 45Relative humidity % < 80

Ambient conditions during storage and transportTemperature °C < 33Relative humidity % < 80

4.3 Scan modeThe scan modes listed are standard configurations� These can be amended as, and if, required� For this reason the listed scan modes can vary from the scan modes actually saved to the appliance�Additionally, not all scan mode values have been listed here� Further information concerning the vari-ous scan modes can be obtained by contacting DÜRR NDT�

The basic local resolution can vary depending on the actual x-ray source, exposure condi-tions and image plate type�

CR 35 NDT Plus

Scanning mode name: NDT 50 µmPixel size μm 50Native laser spot μm 50HV V 620Laser Laser level 6RPM rpm 3000Pixel binning OFF

Scanning mode name: 100 µm White IP - BinningPixel size μm 100Native laser spot μm 50HV V 620Laser Laser level 6RPM rpm 3000Pixel binning ON

HD-CR 35 NDT Plus (TreFoc)

Scanning mode name: BAM Certified Mode (15/15/30)Pixel size μm 15Native laser spot μm 12�5HV V 620Laser Laser level 6RPM rpm 2114Pixel binning OFFBasic local resolution μm 40

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Product description

Scanning mode name: 25 µm White IP - BinningPixel size μm 25Native laser spot μm 12�5HV V 620Laser Laser level 6RPM rpm 2114Pixel binning ON

Scanning mode name: 25 µm Blue IP/High Res White IPPixel size μm 25Native laser spot μm 25HV V 620Laser Laser level 6RPM rpm 3000Pixel binning OFF

Scanning mode name: 50 µm White IPPixel size μm 50Native laser spot μm 50HV V 670Laser Laser level 6RPM rpm 4000Pixel binning OFF

Scanning mode name: 50 µm Blue IP/High Res White IP - BinningPixel size μm 50Native laser spot μm 25HV V 620Laser Laser level 6RPM rpm 3000Pixel binning ON

Scanning mode name: 100 µm White IP - BinningPixel size μm 100Native laser spot μm 50HV V 670Laser Laser level 6RPM rpm 4000Pixel binning ON

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Product description

4.5 Note on ConformityThis appliance has been tested according to the relevant directive of the European Union and the required conformity acceptance procedure� This appliance meets all the necessary requirements�

ETL approvalThis Class A digital apparatus complies with Ca-nadian ICES-003�This equipment has been tested and found to comply with the limits for a class A digital de-vice, pursuant to Part 15 of the FCC rules�These limits are designed to provide reasonable pro-tection against harmful interference when the equipment is operated in a commercial environ-ment� This equipment generates, uses, and can radiate radio frequence energy and,if not in-stalled and used in accordance with the instruc-tion manual, may cause harmful interference to radio communications� Operation of these equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense�

FDA-RegistrationComplies with FDA performance standards for laser products except for deviations pursuant to Laser Notice No� 50, date (June 24,2007)�

4.4 Model identification plateThe model identification plate is located on the rear side of the base foot�

REF Order number

SN Serial number

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Product description

If the scanning order is started via the imaging software, the image is automatically transmitted to the computer�If the scanning order is started via the touch screen, the image is stored on the memory card and must be transmitted to the computer later�After scanning, the image plate runs through the erasure unit� Image data still held on the image plate will be erased by intense light� The image plate is then output to be used again�The unit is capable of scanning up to four image plates (depending on the sizes) simultaneously at the same resoution�

Operating panels

2

1

1 Touch screen2 On/Off switchThe touch screen allows the appliance to be op-erated even when not connected to a PC� In-structions can be entered on the touch screen either with the tip of a finger or the stylus�

Figure 1: Opening menu on the touch screen

The Help button can be used to open a help page for the relevant screen� The News button can be used to call up current events�

5 Function5.1 Image plate scanner

4

2

35

6

1

7

1 Stylus2 + 3 Insertion slots4 Operating panels5 + 6 Insertion slots7 Memory card slotImage files stored on an image plate are read using an image plate scanner� The appliance can be operated in two ways: Via the imaging software on a computer, or directly via the touch screen on the appliance�The transport mechanism guides the image plate through the appliance� In the scanner unit a laser scans the image plate� The sampled data is converted into a digital image�

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Product description

5.2 Image plateThe image plate stores x-ray energy, which is re-emitted when stimulated by the laser in the form of light� This light is then transformed into image information in the image plate scanner�The image plate has both an active and an inac-tive side� The image plate must always be ex-posed to the active side� When used properly, image plates can be ex-posed, read and erased several hundred times provided there is no mechanical damage� The im-age plate must be replaced if there are any signs of damage, e�g� protective layer is damaged or visible scratches, which could interfere with diag-nosis�

1

2

1 inactive side black, with manufactur-er's information

2 active side white

5.3 Light protection cover

backside

-bac

The light protection cover provides several pro-tection functions for the image plate:

– Protection against sunlight and UV light, there-by adding protection against premature erasure

– Protection from dirtAdditionally, the light protection cover with its ad-hesive strips makes it easier to insert the image plate for scanning� Information on handling can be found in leaflet 9000-608-58�The light protection cover is a disposable item�

ConnectionsThe connections are on the rear side of the ap-pliance�

1 2 3 4

1 Reset switch2 Connection for power unit3 AUX-connection for diagnostic unit4 Network connection with status LED

Exposure recognitionWhen the exposure recognition is switched on, then the unit will detect whether an image plate is exposed or not on insertion� When an ex-posed image plate is scanned then an x-ray im-age will be displayed� When an unexposed im-age plate is scanned then an empty image plate will be displayed� A preview will not be displayed on the touchscreen�When the exposure recognition is switched off and an unexposed image plate is scanned then the unit will not display anything on the touch-screen or in the software�

TreFocThe TreFoc-Technology of the HD-CR 35 NDT Plus allows the size of the laser spot to be ad-justed� This provides x-ray exposures with opti-mal signal-to-noise ratio and optimally adapted resolution�Using the pre-defined scanning modes (see "4�3 Scan mode") it is able, depending on the par-ticular application, to select the matching scan-ning mode to suit the image plate�

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Product description

5.6 Rigid cassette

The rigid cassette can be inserted into conven-tional x-ray unit trays� Additionally rigid cas-settes offer protection against damage�

5.7 Stylus pen for touch screenThe stylus can be used with the touch screen as an alternative to using one's finger tips�

5.8 Light protection cover

The light protection plate reduces the amount of stray light that can enter the unit Additionally the light protection plate hinders the image plate from falling out after scanning is completed�

5.4 Flexible image plate cassette

The flexible image plate cassette has several protection features for image plates:

– Protection against sunlight and UV light, thereby adding protection against premature erasure

– Protection against mechanical damageThe flexible image plate cassette can be used in non-dirty environments�

5.5 Foil sleeve

The foil sleeve provides several protection func-tions for the image plate:

– Protection against sunlight and UV light, thereby adding protection against premature erasure

– Protection against mechanical damage – Protection against contamination and dirt

The foil sleeves can be used in wet and dirty en-vironments�

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7 Installation7.1 Carrying the appliance

NOTICEDamage to sensitive appliance com-ponents from shocks• Do not expose the appliance to any

strong shocks�• Do not move the appliance during op-

eration�

• When carrying only lift the unit by the side of its housing�

• Do not hold the unit by its tube�

Only qualified specialists or persons trained by DÜRR NDT may install, con-nect and commission the appliance�

6 Prerequisites6.1 Area of installationThe installation room must fulfil the following requirements:

– Closed, dry, well-ventilated room – No purpose-built room (e� g� boiler room or wet room)

– Max� illuminance 1000 Lux, no direct sunlight where the appliance is installed

– No large interference fields (e� g� strong mag-netic fields) present which can interfere with the functioning of the appliance�

– Corresponding ambient conditions"4 Techni-cal data"�

6.2 System requirements

System requirements for computer sys-tems, see information sheet (Order No� 9000-608-02) or on the Internet at www�duerr-ndt�de�

6.3 MonitorThe monitor must comply with the requirements for digital X-ray with higher light intensity and high contrast range (according to EN 25580)�Strong ambient light, direct sunlight and reflec-tions can reduce the diagnostic usefulness of the x-rays�

Mounting

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Mounting

7.4 Applying stylus• The stylus is held on the unit by a magnet�

Place the stylus in the recess provided�

7.5 Insert memory card

NOTICELoss of image data due to unex-pected insertion or extraction of the memory card• Only insert or extract the memory

card when unit is switched off�

• Place the memory card in the appropriate slot (see also "5�1 Image plate scanner")�

7.2 Setting up the appliancePortable and mobile HF communication appli-ances can interfere with the effectiveness of electrical appliances�• Do not stack the appliance next to or together

with other appliances�• If the appliance is to be used stacked next to

or used together with other appliances, moni-tor the appliance in this configuration to en-sure normal operation�

The unit can be set up on a table�The load-bearing capacity of the table must be suitable for the weight of the appliance (see "4�1 Image plate scanner")�

Place the appliance on a table

To prevent errors when scanning the im-age data, install the appliance so it is not exposed to vibrations�

• Place the appliance on a firm, horizontal sur-face�

17,5kg

38.6 lbs

7.3 Remove the touchscreen protective foil

• Take hold of the touch screen protective foil in one corner and peel off carefully�

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Mounting

7.7 Connecting the appliance to a network

The unit can be connected via network cable or WLAN to a network�

For information on connecting via WLAN see "8�1 Installing and configuring the appliance"�

Safe connection of applianceIf appliances are connected with one another or with parts of systems, danger can occur (e�g� due to leakage current)� • Only connect appliances if there is no danger

for operators and the environment� • Only connect appliances if the environment is

not affected by the coupling� • If there is any element of doubt concerning

the safety of connected equipment, the safety must be checked and approved by a suitably qualified person (e�g� manufacturer)�

• Only connect additional appliances (e�g� com-puter, monitor, printer) which at least comply with the IEC 60950-1 (EN 60950-1) standard�

Connecting up the appliance with network cable• Connect the network cable provided into the

unit's network port�

7.6 Electrical connectionSafety for the electrical connection• The appliance may only be connected to a cor-

rectly installed socket outlet�• Make sure the connection lines to the appli-

ance are not subject to any mechanical ten-sion�

• Before initial start-up, check the supply voltage with the voltage information on the model iden-tification plate (see also "4� Technical Data")�

Connecting the appliance to the power supply

The unit has no main power switch� For this reason the unit must be set up so that the socket-outlet must be easily ac-cessible and the unit can be unplugged if necessary�

Requirements:

9 Correctly installed socket-outlet in the vicinity of the unit (max� length of electric cable 3 m)

9 The socket-outlet must be easily accessible 9 Rated current to conform with the information

on the model identification plate on the power unit

• Connect the mains cable supplied to the appli-ance power unit�

The connection cable has a catch sys-tem� To undo the unit, slide the housing of the connector towards the back� Do not apply pulling force to the cable�

• Connect the power unit to the connection socket on the unit�

• Now connect the power cable to the sock-et-outlet�

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Mounting

• Click on once�The list of units connected will be brought up to date�

• The unit connected can be activated in columnRegistered�Several units can be registered�

You can change the appliance (name), manually enter an IP address and query information in the CRNet appliance configuration window�• Click on �

Entering a permanent IP address (recom-mended)

To reset the network settings, keep the unit reset key pressed for 15 - 20 sec-onds while switching on�

• Deactivate DHCP�• Enter the IP address, subnet mask and gate-

way�• Click on Accept�

The configuration is saved�

8 Operation

NOTICEShort circuit due to build up of condensation• The appliance can only be put into

operation once it has warmed up to room temperature and it is dry�

8.1 Installing and configuring the appliance

The unit supports the following imaging pro-grams:

– D-Tect

Setting up the network• Switch on the network appliances (router, PC,

and switch)�• Check that TCP port 2006 and UDP port 514

are released in the firewall that is used; if not, release them�If you are using the Windows firewall, it is not necessary to check the ports since you are asked if you want to release them during the driver installation process�

On connecting to a computer for the first time the unit adapts to the language and the time currently on the computer�

Configuring the applianceConfiguration is carried out using CRNetConfig, which is automatically installed on installation of D-Tect�• Select Start > All Programs > Dürr NDT >

CRScan > CRNetConfig�

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Mounting

Testing the deviceIn order to test whether the unit has been con-nected correctly an x-ray can be scanned�• Select Test�

• Select Registered Unit from list�• Select mode class�• Select mode�• Click on Scan Image�• Scan image plate, see "11�2 Reading the im-

age data using the computer"�

8.2 Tests for start-upThe necessary tests (e� g� acceptance test) are regulated by the locally applicable national law�• Find out which tests are to be made�• Carry out tests in accordance with national

law�

Electrical safety check• Carry out the electrical safety check according

to the national law (e� g� housing leakage cur-rent)�

• Document the results�

Connecting unit to WLANIf the unit is to be operated via WLAN, the con-nection to the unit must be configured�

To provide a secure WLAN-connection it is recommended that the WLAN-net-work is encoded using WPA2�The quality and operating range of the WLAN-connection will depend on the environment (e�g� thick walls, other WLAN units)� When selecting a suitable location for set up, take the signal strength into consideration�

Requirements:

9 You are registered on the unit as Administra-tor or Service Technician (Settings > Access Levels > Administrator/Technician).�

• Check WLAN-settings with you Network-Ad-ministrator�

• Tap the following on the touch screen Set-tings > System Settings > Network�

• Under Interface select WLAN and confirm with OK�

• Set WLAN�• Confirm with OK�

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9.2 Using the menuMenus integrated in the window contain addi-tional commands which can be selected�• Click on to open the menu�

• Select the command�

9.3 Enter text into relevant field• Where fields require input, type information

into appropriate field�

The keyboard-window will open�

To switch to numbers/special symbols

Shift key

To change to umlauts

Delete

Cancel input and close key-board

Confirm input and close key-board

Space bar

9 Using the touch screen

NOTICEDamage to the touchscreen due to incorrect handling• Only operate the touchscreen by us-

ing the tip of one's fingers or the sty-lus�

• Do not use any sharp instrument (e� g� ballpoint pen) to operate the touch-screens�

• Protect the touchscreen from water�

• Operate the touchscreen by tapping the tip of one's fingers or the stylus in order to open a menu or input field�

• For further information to any window tip the Help field�

9.1 NavigationWhere the contents of a window are not com-pletely visible within the area of the touch screen a scrollbar will appear�

• Click on or activate, to alter the section displayed in the window�

Usage

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Usage

10 Use image plates correctly

• Image plates are as flexible as x-ray film� The image plates should not be bent�

• Do not scratch the image plates� Do not ex-pose the image plates to pressure from hard or pointed objects�

• Do not soil the image plates�• Protect the image plates against sunlight and

ultraviolet light� Store image plates in a light protection cover of the correct size�

• Image plates will be pre-exposed on exposure to natural radiation and stray x-ray radiation� Protect erased and exposed image plates from x-ray interference�If the image plate has been stored for longer than one week, erase the image plate prior to use�

• Do not store image plates in hot or moist con-ditions� Observe ambient conditions (see "4�2 Image plate")�

• When used properly, image plates can be ex-posed, read and erased several hundred times provided there is no mechanical damage�Replace the image plate if there are any signs of damage (e�g� protective layer is damaged or visible scratches) which could interfere with diagnosis�

• Clean image plates properly (see "12�3 Image plate")�

9.4 Calling up information on the touch screen

When the touchscreen is set to Messages an overview of all previous messages is displayed� Messages are differentiated by various catego-ries as follows:

Fault Device has ceased to func-tion�When the error has been remedied, it may be neces-sary to confirm the error message�

Warning Following confirmation, the device will function to a limited extent only�

Information Important information for the operator, e�g� the cur-rent status of the device�The device will now contin-ue to function�

Note Information for the opera-tor�The device will now contin-ue to function�

Error-free operation

• Touch Information�

The message information will be displayed� Where more than one information item is available, the latest message with the high-est priority will be displayed first�

• For further informationen on messages touch Help�

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Usage

X-ray with image plate cassette• Slide the image plate completely into the flexi-

ble foil cassette� The black (inactive) side of the image plate must be visible�

• Place the foil cassette in the rigid cassette� The foam rubber side of the foil cassette must point in the direction of the cover of the X-ray cassette�Alternatively the foil cassette can be packed inside a foil sleeve� The seal must be on the inactive side of the image plate�

• Where required the correct position of the im-age plate (left or right side) can be identified using lead letters�

11 Instructions for use

CAUTIONImage data on the image plate are not resistantThe image data is altered by light, natu-ral X-ray radiation and scattered X-ray radiation� This will lead to a reduction in diagnostic information�• Read the image data within 30 min-

utes of exposure�• Never handle exposed image plates

without the light protection cover�• Do not subject an exposed image

plate to X-ray radiation before and af-ter the reading process�

• Do not X-ray during the reading pro-cess if the appliance is in the same room as the X-ray tube�

11.1 Taking an X-ray

The exact procedure is given using an 18x24 image plate as example�

Required accessories:

– Image plate – Foil cassette the same size as the image plate

Preparing the X-rayThe image plate must be prepared differently according to actual operational conditions (hu-midity, cleanliness, mechanical loads)�

9 Image plate has been cleaned� 9 Image plate is not damaged�

• Where using for the first time or when stored for over a week: erase image plate (see "11�4 Erasing the image plate")�

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Usage

Preparing reading

CAUTIONLight erases the image data on the image plate• Never handle exposed image plates

without the foil cassette�

• Take the rigid cassette/foil sleeve out of the x-ray unit�

• In the event of heavy soiling, e� g� from grease or oil, clean the rigid cassette/foil sleeve and protective gloves, e� g� by wiping with a dry and clean cellulose cloth�

Where the image plate is used without the image plate cassette, then it must not be removed from its foil sleeve/light protection cover and placed aside�

• Take the foil cassette with the image plate and place on a working surface�

X-ray without image plate cassette• Slide the image plate directly into a foil sleeve

or a light protection cover�The seal must be on the inactive side of the image plate�

• Close the foil sleeve/light protection cover�• Where required the correct position of the im-

age plate (left or right side) can be identified using lead letters�

Producing an X-ray exposure• Place the X-ray cartridge into the x-ray unit�

Make sure that the active side of the image plate points towards the X-ray tube�

• Set exposure times and setting values on the X-ray appliance�

• Produce an X-ray exposure�Result:The image data must be read within 30 minutes�

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Usage

Scanning the image plate

X-ray with image plate cassette• Remove the foil cassette from the X-ray cas-

sette�• Place the foil cassette with the image plate in

the entry slot of the transport drum�

1

2

CAUTIONLoss of data caused by stray ambi-ent light on unit• Do not remove the foil cassette until

the image plate has passed com-pletely through the unit�

• Slide the image plate into the appliance with both hands until it is automatically taken up by the transport�

11.2 Reading the image data using the computer

Start the image plate scanner and software

Scanning is executed using the D-Tect imaging software� For further information on using the im-aging software, see respective manual�

• Press the on/off switch to switch on the appliance�

• Switch on the computer and monitor�• Start the imaging software�• Select project�• Select the exposure values in the X-ray mod-

ule�• Select image settings and scan mode (see

"4�3 Scan mode")�• Click the Scan button�

The touch screen will display an animated visual symbol requesting insertion of the im-age plate�

Only insert the image plate once the bar above the animated sequence has turned to green�

Figure 2: Example of an animation request-ing insertion of the image plate

In order not to mix up x-ray expo-sures, only scan x-ray images from the selected project�

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Usage

• Place the foil sleeve/light protection cover in the entry slot of the transport drum�

• Press the foil sleeve/light protection cover to-gether with the image plate into the unit until the image plate is automatically taken up by the unit�

Scanning progress is displayed on the touch screen� Image data is automatically saved�

The touch screen only shows a pre-view which serves to provide an ini-tial impression of the final X-ray im-age� Limitations to image previews occur due to image size and/or ex-posure conditions� For purposes of diagnosis the x-ray image must be viewed on a diagnostic monitor�

After scanning the image plate data is erased�

• Save the X-ray image�• Remove the image plate and prepare to take

a new X-ray�• Remove the foil cassette�






X-ray without image plate cassette• Open the foil sleeve/light protection cover�• Fold the flap to the back�

• Remove a small section of the image plate from the foil sleeve

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Usage

Start scanning:• On the touch screen tip on Scan�• Enter project data� • Select image settings and scan mode (see

"4�3 Scan mode")�




Start rapid scanning:• On the touch screen tip on Rapid scan�• Select scanning mode�




11.3 Scanning image data using the unit touch screen

Start image plate scannerWhen scanning the image data only via the touch screen there is no need for connection to a computer� The image data is stored locally on the memory card� In order to transfer the image data to the imaging software the unit must be connected to a computer�Scanning by touch screen can be done either of two ways:

Scanning:Before scanning the image data, the project data and exposure settings of the image are entered and then saved with the image data�When no project data and exposure settings of the image are entered then the image is saved to a folder with date and time�

Rapid scanning:The image is saved to a folder with date and time and no additional infor-mation�

Use Help on the touch screen for fur-ther information on operating the unit via the touch screen�

Requirements:

9 Memory card (SDHC, max� 32 GB) in a spare slot on the unit�

• Click on to switch on the appliance�

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Usage






Scanning the image plate

X-ray with image plate cassette• Remove the foil cassette from the X-ray cas-

sette�• Place the foil cassette with the image plate in

the entry slot of the transport drum�

1

2

CAUTIONLoss of data caused by stray ambient light on unit• Do not remove the foil cassette until

the image plate has passed com-pletely through the unit�

• Slide the image plate into the appliance with both hands until it is automatically taken up by the transport�

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Usage

the image plate is automatically taken up by the unit�






Transferring image data to a computerX-ray images created using the unit touch screen are saved to a memory card� These x-ray images can be imported via a network connec-tion to the imaging software (e�g� D-Tect)�• Connect the appliance to the network�• Start the imaging software�• Begin image import using the imaging soft-

ware (for further information refer to the hand-book supplied with the imaging software)�

• Save image data�

Image data on the memory card is erased as soon as the data transfer has been success-ful�

X-ray without image plate cassette• Open the foil sleeve/light protection cover�• Fold the flap to the back�

• Remove a small section of the image plate from the foil sleeve

• Place the foil sleeve/light protection cover in the entry slot of the transport drum�

• Press the foil sleeve/light protection cover to-gether with the image plate into the unit until

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Usage

12 Cleaning

NOTICEUnsuitable agents and methods can damage the appliance and acces-sories• Only use cleaning agents recom-

mended or approved by DÜRR NDT�• Observe the cleaning agent instruc-

tions for use�

12.1 Image plate scanner

Unit surfaces

NOTICELiquid can cause damage to the appliance• Do not spray cleaning agent on the

unit�• Make sure that liquid does not get in-

side the appliance�

• Remove any soiling with a soft, wet, lint-free cloth�

• Existing dirt on the feed and output area must be removed before scanning�

11.4 Erasing the image plateThe image data is automatically erased after be-ing read�The special ERASE mode only activates the erasure unit of the image plate scanner� Image data is not read�In the following cases, the image plate must be erased with the special mode:

– When the image plate is used for the first time or if stored for more than a week�

– Due to a fault, the image data on the image plate has not been erased (error message in the software)�

Erasing image plates using the computer• Choose the special "ERASE" mode in the

software�• Scan the image plate (see "11�2 Reading the

image data using the computer")�

Erasing image plates using the touch screen• Touch menu on touch screen Rapid Scan-

ning�• Select scanning mode ERASE�• Scan the image plate (see "11�3 Scanning im-

age data using the unit touch screen")�

11.5 Switching off the appliance• Press the on/off switch for 3 seconds�

As soon as the appliance has shut down, it switches off completely� The touch screen is now off�

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Usage

12.4 Foil cassettesWhen dirty, the surfaces must be cleaned� For cleaning use the following cleaning agents:

9 IP-Cleaning Wipes• Remove any soiling from both sides of the foil

cassette with a soft, damp, lint-free cloth�• Clean the image plate cassette using

IP-Cleaning Wipes� Observe the cleaning agent instructions for use�

• Allow the foil cassettes to dry fully before use�

12.5 Stylus pen for touch screenThe stylus can be cleaned the same as the unit (see "12�1 Image plate scanner")�

12.2 Light protection coverWhen dirty, the surfaces must be cleaned� Use the following cleaning agents:

9 IP-Cleaning Wipes• Clean the light protection cover after x-ray use

using IP-Cleaning Wipes� Observe the clean-ing agent instructions for use�

12.3 Image plateUse the following cleaning agents:

9 IP-Cleaning wipe image plate cleaning cloth

NOTICEDampness can damage the image plate• Only use approved cleaning agents�

• Soiling on both sides of the image plate should be cleaned off with a soft, lint-free cloth prior to each use�

• Remove resistant or dried on dirt with the im-age plate cleaning cloth� Observe the cleaning cloth instructions for use�

• Allow the image plate to dry fully before use�

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Usage

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Usage

13 Maintenance13.1 Recommended maintenance schedule

Only specialist staff or personnel trained by DÜRR NDT may maintain the appliance�

Prior to working on the appliance or in case of danger, disconnect it from the mains (e� g� pull the plug)�

The recommended maintenance intervals are based on operating the appliance 220 working days per year�

Maintenance interval

Maintenance activity

Annual • Visually inspect appliance�

• Check image plates and foil cassettes for scratches, replace if necessary�

• Check the light protection brush, if necessary trim and remove long hairs or replace the light protection brush� The oscilloscope must not exceed 600 counts�

• Check belt drive, transport belts and springs, replace if necessary�

• Disassemble transport drum� • Remove all dust and dirt from accessible parts� • Assemble transport drum�

• Carry out system check� Set up report files using CRConfig�

Every 2 years • Replace roller module�

• Replace transport belts and tension springs�

• Replace fan belt�

• Check the light protection brush, if necessary trim and remove long hairs or replace the light protection brush� The oscilloscope must not exceed 600 counts�

• Disassemble transport drum and clean� Remove hair and fluff�

Every 5 years • Arrange general overhaul by Dürr NDT�

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14 Tips for Operators and Technicians

Repairs above and beyond simple maintenance may only be carried out by a qualified techni-cian or one of our service technicians�

Prior to working on the appliance or in case of danger, disconnect it from the mains (e� g� pull the plug)�

14.1 Defective radiograph

Problem Probable cause Solution

X-ray image does not ap-pear on the monitor after scanning

Image plate has been fed the wrong way round and the inactive side has been read out

• Immediately read the image plate again, inserting the image plate correctly�

Image data on the image plate was erased, e�g� by ambient light

• Always read the image data of the image plate as quickly as possible�

Fault in the appliance • Inform service technician�

No image data on image plate, image plate not exposed

• Expose image plate�

X-ray appliance is faulty • Inform service technician�

X-ray image too dark X-ray dose too high • Check X-ray parameters�

Incorrect brightness/contrast set-ting in the software

• Set the brightness of the radio-graph in the software�

X-ray image too bright Exposed image plate subject to effects of ambient light

• Always read the image data of the image plate as quickly as possible�

• X-ray dose is too low • Check X-ray parameters�

Incorrect brightness/contrast set-ting in the software

• Set the brightness of the radio-graph in the software�

X-ray image only shad-owy

X-ray dose on the image plate too low

• Increase X-ray dose�

Amplification level (HV value) set too low in the software

• Increase amplification (HV value)�

Unsuitable scanning mode select-ed

• Select a suitable scanning mode�

Threshold setting too high • Reduce threshold setting�

Top or bottom bulge in the X-ray image

Image plate off-centre and fed at an angle

• Centre the image plate and feed straight�

Trouble-shooting

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36 9000-608-130/30 1411V003

Trouble-shooting


X-ray image is mirrored The image plate placed upside down in foil cassette or light pro-tection cover�

• Place image plate correctly�

image plate incorrectly placed� • Position image plate correctly�

Ghost images or two exposures on the X-ray image

Image plate double exposed • Only expose the image plate once�

Image plate not sufficiently erased • Check the erasure unit is work-ing correctly�

• Inform the service technician in the event of repetition�

X-ray image mirrored on a corner

Image plate bent during X-ray ex-posure

• Do not bent the image plate�

Shadow on the X-ray image

Image plate removed from the light protection cover before read-ing

• Do not handle an image plate without a light protection cover�

• Store the image plate in a light protection cover�

X-ray image cut off, a part missing

The metal part of the X-ray tube is in front of the X-ray beam

• When taking an X-ray, make sure there are no metal parts between the X-ray tube and patient�

• Check the X-ray tube�

Edge masking defective in the im-aging software

• Deactivate edge masking�

Software cannot combine the data to make a com-plete image

X-ray dose on the image plate too low

• Increase X-ray dose�

Amplification level (HV value) set too low in the software

• Increase amplification (HV value)�

Unsuitable scanning mode select-ed

• Select a suitable scanning mode�

Threshold setting too high • Reduce threshold setting�

X-ray exposure has stripes on image

Image plate pre-exposed, e�g� by natural radiation or scattered X-ray radiation

• If the image plate has been stored for longer than one week, erase the image plate again prior to use�

Parts of the image plate were ex-posed to light during handling

• Do not expose used image plates to bright light�

• Read image data within 30 minutes of the exposure�

Image plate was soiled or scratched

• Clean image plate (see "12�3 Image plate")�

• Replace scratched image plate�

Light stripes in the scan-ning window

Too much stray light entered dur-ing scanning

• Darken the room�• Turn the appliance so that the

light does not fall directly onto the input unit�

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9000-608-130/30 1411V003 37

Trouble-shooting


Horizontal, grey lines on the X-ray image, beyond the left and right image edge

Slipping transport • Clean the transport mecha-nism, replace transport belts if necessary�

X-ray image is distorted lengthways with light, horizontal stripes

Wrong light protection cover or image plate used

• Only use original accessories�

X-ray image split vertical-ly into two halves

Dirt in the laser slit (e�g� hair, dust) • Clean the laser slit�

X-ray image has small light dots or clouding

Micro scratches on the image plate

• Replace image plate�

Lamination of the image plate detached at the edge

Wrong holding system used • Only use original image plates and right-angle holder�

Image plate handled incorrectly� • Use the image plate correctly�• Heed the operating instructions

of the image plate and right-an-gle holder�

X-ray resolution does not correspond to values set/selected

Focus adjustment defect (lacks setting noise)

• Inform service technician�

EN

38 9000-608-130/30 1411V003

Trouble-shooting

14.2 Software error


"Too much ambient light" Appliance is exposed to too much light

• Darken the room�• Turn the appliance so that the

light does not reach the entry slot directly�

"Excessive heating" Laser or erasure unit too hot • Switch off the appliance and allow to cool�

"Erasure unit fault" LED defective • Inform service technician�

Imaging software does not detect the appliance

Appliance not switched on • Switch on the appliance�

Connecting cable between appli-ance and computer not connect-ed correctly

• Check the connecting cable�

Computer does not detect con-nection to the appliance

• Check the connecting cable�• Check the network setting (IP

address and subnet mask)�

Hardware fault • Inform the service technician�

IP address of the appliance is be-ing used by another appliance

• Check the network settings (IP address and subnet mask) and assign a unique IP address to every appliance�


Appliance does not ap-pear in the CRScanConfig options list

Appliance is set up behind a rout-er

• Configure the IP address without intermediate router on the appliance�

• Connect the router in between again�

• Manually enter the IP address in CRScanConfig and register the appliance�

IP address of the appliance is be-ing used by another unit



Appliance appears in the CRScanConfig options list but connection is not possible

Subnet masks of the computer and the appliance do not agree

• Check the subnet masks, match if necessary�

"E2490" error Appliance connection has been lost while software still wants to contact the appliance

• Restore the appliance connec-tion�

• Repeat procedure�

EN

9000-608-130/30 1411V003 39

Trouble-shooting

14.3 Error on the appliance


Appliance does not switch on

No supply voltage • Check mains cable and plug connection, replace if necessary�

• Check power unit� • If the touch screen does not

light, replace the power unit�

• Check the main fuse box in building�

On/off switch defective • Inform service technician�

Appliance switches back off after a short time

Mains cable or one of the plugs has not been inserted correctly

• Check the mains cable and all connections�

Hardware defective • Inform service technician�

Mains supply voltage too low • Check the supply voltage�

Loud noises during oper-ation after switching on, longer than 30 seconds

Radiation deflector defective • Inform service technician�

Appliance does not react Appliance has not yet completed boot procedure

• Wait 20 - 30 seconds after switching on until the boot pro-cedure has completed�

Appliance is blocked by the fire-wall

• Enable the ports for the appli-ance in the firewall�

Unit is on, but no display on touch screen

Touch screen initialization fault • Switch the appliance off and on�

Touch screen defect • Inform service technician�

Network connection was disconnected

WLAN router is out of range • Set up the appliance closer to the WLAN router�

Walls between WLAN router and appliance is too thick

• Set up the appliance closer to the WLAN router�

Another WLAN network affects the operation of the in-house WLAN network

• Change the frequency range of the WLAN network�

Connecting cable between the appliance and computer not con-nected correctly

• Check the connection cable�

IP address of the appliance is be-ing used by another unit



EN

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Trouble-shooting

14.4 Error message on touch screen


Error code -1010 Temperature of unit too high • Allow unit to cool down�• Inform service technician�

Error code -1022 Subassembly not initialized • Software error, if necessary update software�

• Inform service technician�

Error code -1100 Scanning process has exceeded allotted time allowance

• Inform service technician�• Check belt drive�• Check blockage, remove image

plate from unit�

Error code -1104 Erasure unit fault • Inform service technician�• Replace erasure unit�

Error code -1153 Subassembly fault • Switch the appliance off/on�

Error code -1154 Internal communication fault • Switch the appliance off/on�

Error code -1160 Final radiation deflector rotation speed not achieved

• Inform service technician�• Replace the deflector subas-

sembly if problem regularly occurs�

Fault code -1170 SOL-Sensor TimeoutFault at laser, SOL-sensor or the deflector assembly

• Inform service technician�• Firmware update

Fault code -78 Memory card is full� • Transmit image data to com-puter�

• Insert empty memory card

Fault code -10000 Too much ambient light surround-ing unit

• Darken room�• Turn the unit so that no light can

fall directly onto entry slot�

Fault code -10017 Unit switches off • Wait until the unit has shut down

Firmware not running Firmware update not carried out • Switch the appliance off and on�

Internal communication fault • Switch the appliance off and on�

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15 Menu layout settings

Unit information1 Unit data

Dealer information

Report

Access level1 Operator

Administrator

Service technician

In-house technician

Annex

EN

42 9000-608-130/30 1411V003

Annex

System settings2 Language German (DE)

English (EN)

��

Date & Time Date

Time

Network MAC address

Name

Interface LAN

WLAN

DHCP

IP address

Subnet mask

Gateway

Image settings Project number

Generic name

Detailed designation

Test date

Comment

X-ray parameters

Image type Weld/Solder seam

Casting/Cast metal piece

��

Touch screen Brightness

Touch screen calibra-tion

Unit settings Stand-by

Stand-by time

Menu fade-out time

Patient ID scheme

Dimming

Service information

Service interval

Operating type ScanManager

Measurement mode

EN

9000-608-130/30 1411V003 43

Annex

Access protection Admin� password

Service technician password

Service menu3 Testing

Scanning modes Display scanning modes

Edit scanning modes

Maintenance Reset maintenance in-terval

Messages

Diagnostics Statistics

Manipulation Transport

Lead

Erasure unit

Pentaprism

PMT

Call up sensor values Sensors

Temperatures

Internal unit voltages

Oscilloscope

Check touch screen

Display test images

Factory settings Reset scanning mode

1 Visible from Operator level upward2 Visible from Administrator level upward3 Visible from Service Technician level upward

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44 9000-608-130/30 1411V003

Annex

16 Scan timesThe scan time is the time from insertion of image plate until scanning of the image data is completed depending on the image plate format and pixel size� The time for the image is significantly dependent on the computer system and its utilization� Times stated are approximate�

Scanning mode name BAM Certified Mode (15/15/30)

25µm Blue IP / High Res White

IP

50µm White IP

Pixel size (μm) 15 25 50

10 x 24 (landscape) 118 s 101 s 37 s

18 x 24 181 s 148 s 57 s

24 x 30 * 212 s 75 s

35 x 43 * 344 s 134 s

* cannot be edited due to extremely large data size�

EN

9000-608-130/30 1411V003 45

Annex

17 File size (uncompressed)The file sizes are dependent on the image plate format and the pixel size� The file sizes stated are ap-proximate and have been rounded upwards� WIth suitable compression methods the file size can be considerably reduced with no loss of data�

Scanning mode name BAM Certified Mode (15/15/30)

25µm Blue IP / High Res White

IP

50µm White IP

Pixel size (μm) 15 25 50

10 x 24 203 MB 73 MB 18 MB

18 x 24 366 MB 132 MB 33 MB

24 x 30 610 MB 219 MB 55 MB

35 x 43 1�27 GB 459 MB 115 MB

EN

DÜRR NDT GmbH & Co. KGHöpfigheimer Straße 2274321 Bietigheim-Bissingen, GermanyPhone: +49 7142 99381-0 · Fax: +49 7142 [email protected] · www.duerr-ndt.de

cr 35/hd-cr 35 ndt plus - industrial digital radiography ... · en cr 35/hd-cr 35 ndt plus...

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