creating a fear-free workplace
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TRANSCRIPT
FEAR
Very ImportantCREATING A FEAR-FREE WORKPLACE
Impossible or Important
Derek Mitchell Strategic Business Communications
Atlanta Module - Spring 2012
FEAR
Very ImportantCREATING A FEAR-FREE WORKPLACE
REAL IMAGINED
WHAT IS FEAR?A distressing emotion aroused by impending danger, evil, pain, etc.,
whether the threat is real or imagined
REAL IMAGINED
A distressing emotion aroused by impending danger, evil, pain, etc.,
whether the threat is real or imagined
WHAT IS FEAR?
REAL IMAGINED
A distressing emotion aroused by impending danger, evil, pain, etc.,
whether the threat is real or imagined
WHAT IS FEAR?
SYMPTOMS OF FEARPoor morale
Lack of innovation
Resistance to new ideas
Decrease in productivity
Increased absences
Lack of accountability
Strained co-worker relationships
Defensiveness
SOURCES OF FEAR IN THE WORKPLACE
PUBLIC CRITICISM
Subject: Come to my office ASAP!!!
INFLAMMATORY EMAILS
SupervisorEmployee
Negative assumptions
Negative assumptions
Self-protective behavior
Observed aggressive behavior
Self-protective behavior
Observed aggressive behavior
FEAR
CYCLE
PERCEPTION REALITYVS.
Paul's performance isn't meeting our expectations
PERCEPTION
REALITYPaul's getting the
promotion!!!!!
HOW TO CREATE A FEAR-FREE WORKPLACE
FEAR
DRIVE OUT FEAR
Establish rapport
Improve listening skills
Asking questions
Promote dialogue
HOW TO DRIVE OUT FEAR
FEAR
BENEFITS OF DRIVING OUT FEAR
Critical thought
Synergy
Innovation
BENEFITS OF DRIVING OUT FEAR
BENEFITS OF DRIVING OUT FEAR
BEFORE AFTER
BEFORE
Stagnant-Uncooperative-Ineffective Workplace
AFTER
Thriving-Collaborative-Productive Workplace
