creating a ‘success culture’ presented by david leyshon managing director, cbsbutler
TRANSCRIPT
CBSbutlerA snapshot…..
Privately owned, MBO 2003
Turnover c. £50m
Global reach – UK, Germany, Qatar
80 + staff
Multi-award winner – ‘Best Engineering Recruiter’
Compelling E.V.P.
Great workplace
Earnings potential
‘Piece of the action’
Valued / reputation
Personal development
/ growth
Vision & Opportunity
ATTRACTING
RETAINING
DEVELOPING
Look & Feel of a Winner!
GREAT LEADERSHIP
‘showing the best way forward’
POSITIVE CULTURE
‘fostering teamwork / enabling performance’
CUSTOMER CONNECTION
‘creating customer loyalty & referrals’
CONTINUOUS IMPROVEMENT
‘never becoming complacent’
WINNING PACE
‘outpacing our competitors’
Behaviour (Values) Model
Coaching & developing self / others
Teamwork
Drive for results
Customer focus
Problem solving & decision making
Planning & organisation
Managing & influencing change
Making it Happen
Objectives set
Behaviour actions
Reviews / feedback
Recognition / incentives
Appraisal
Bonus award
Quarter Cycle
Good Boss Model
Value your
people
Manage your
people
Manage self
Manage the task
2-way comms
Emotional
control
Outgoing personali
ty
Lower Scores 1 2 3 4 5 6 7 8 9 10 Higher Scores
Punishing ** Rewarding
Work-only focused
**** Balance focused
Guarded * * * Open
Blind to self * *** Self aware
Over controlling * * * Empowering
Self orientated * * Team orientated
Problem avoiding * *** Problem tackling
Disorganised ** ** ** Organised
Weak communicator
* * * Strong communicator
Non listener * **** Listener
Downbeat ** * Upbeat
Unpredictable *** *** Predictable
Unassertive * *** Assertive
Self contained * *** * Personable