Crispin Burridge

Marks & Spencer One of the UK’s leading retailers

Over 21 million people visiting our stores each week.

Clothing, home products and foods, sourced from around 2,000 suppliers globally.

We employ over 75,000 people in the UK and abroad

Over 600 UK stores, plus an expanding international business.

Made a real difference to the issues we tackle

Built reputation

Motivated our people

Stimulated innovation

Opened up new markets

Mitigated risk

Delivered financial return

Thanks to Plan A we have:

Strong Business case £50m of sAvings this year alone

Energy efficiency in stores and warehouses

Fuel efficiency of delivery fleet

Food waste sales to customers

Landfill charge savings / recycling revenue

Oxfam incremental footfall

Hanger recycling and re-use

M&S energy sales

Packaging reductions

Change to be front cover of Commitments book

Worlds most sustAinable major retailer

Single issues managed byteam on edge of business.

100 commitments. Strong business case emerges and lessons learnt.

Plan Extended.

A business that is carbon positive, wastesnothing, restores the natural environment

and improves peoples lives.

Philanthropy

1980s

Community

Investment

1990s

CSR

2000s

Plan A

Plan A

2010-15

Sustainable

Business 2015-30Bu

sin

ess

Su

stai

nab

ility

Time

Val

ue

Sustainable

Non-Sustainable

A New Form of ‘Economic Obsolescence’

Time

Val

ue

Time

Medium Investment

Low Investment

Ready for the bounce!

Sept ‘10

No Investment

Sustainable Aspirations

When will the new technologies arrive?

80%Product

People

Process

“Sustainable buildings cost more”

Average 5% uplift – and falling

Average 30 – 40% more efficient

New Build vs Refurbishment

USE LESS STUFF = MAKE MORE MONEY + WASTE LESS STUFF

Energy Efficiency

Base load through the nightOperational load through the day

Statutory Applications

& Notifications

MC Appointment

(inc. Novations)

Retail Handover

J Practical Completion

Store LaunchPIR 14 Day

Defects Inspection

Post Implementati

on

Final account / 12 month

Making Good of Defects

E SAM 1Scheme Briefing

Store Brief

F SAM 2Review of

Achievable Scope

Retail Review and Scope Agreement

Engineering and

Construction Brief

Sign Off Food Layout

& GM Presentation

Sign Off Hospitality Detailed Design

Sign Off per una Footage

Sign Off Backstage/

Store Operations

Sign Off M&S Money

Scheme Sign Off

Recommendation

Approval

Main Contractor

Tender Return

Mid Bid Review

Issue Tender Information

Pre-Tender Cost

Estimate

Scheme Design

Development

Approved Scheme

Published on BIW

G SAM 3Full

Presentation and Sign Off

Cost Review Meeting

- Plan A Gateways

Obtain Key Consents

Confirmation of Vacant

Possession

Asbestos 14 day ASB5 Notification

Lodge Commencem

ent Notice CR1/NI10 (S.Ireland)

Brief GM Equipment

Layout

Produce Schedule of

Loose Equipment

(SOLE)

Sign Off Lighting & reflected

Ceiling Plan

A Plan A Terms of

Reference

B Whole Life Costing

applied to all

Specifications

C Property Evaluation

Tool

D Store Energy Target

Predicted

H Verify Store Plan A

Targets

K 3 Month Energy

Efficiency Check

L 6 Month Energy

Efficiency Check

M 12 Month Energy

Efficiency Check

N Post Occupancy Evaluation

Draft Store List

Plan A Process Gateways

per una Sign Off CAD Layout

Countdown Meeting

Phased Handovers

Start on SiteEnabling Works

Sign Off Internal

Signage / Graphics Design

Capital Approval

Committee

Internal Signage/ Graphics Briefing

Sign of Food, Fixtures &

Fittings

Sign Off GM Loose

Equipment Layout

GM & Food Demand

Fulfilment Schedules

I Pre Start Meeting

Project inception Project Briefing

Value engineering & approval

Constructors contractual obligations

Post occupancy evaluationCommissioning & training

Time is not on our hands!

We are in danger of being the first species on this planet to monitor its

own extinction

Thank youwww.marksandspencer.com/construction