CRM for Rocket Singh, Salesman of the Year!

In the smart focused Bollywood movie, “ Rocket Singh, Salesman of the Year”, Harpreet Singh might have managed to earn leads and customer delight credits using a few bits of paper and some good luck to emerge as a flying kite for Best Customer service. But that’s Bollywood after all!

To be a real-life Rocket Singh though needs more than just a bit of luck. If you’re ready to trade in your paper bits, excel sheets and off course your business cards for something that’s more efficient and delivers better value, a Customer Relationship Management (CRM) solution can help you go the extra mile.

For many organizations, CRM software has demonstrated its ability to provide immediate value to the sales force by improving their ability to sell, to streamline and automate sales process, to spend more time with prospects and customers understanding their need and requirements and significantly increasing sales success rates. CRM helps you identify and target your best customers, generate quality sales leads and plan and implement marketing campaigns with clear objectives.

CRM software empowers you with a number of tangible business benefits which includes increased revenues and decreased costs. CRM software provides you with tools and resources needed to effectively manage all aspects of the sales cycle and increase your sales team’s performance. With CRM Software you can more effectively manage opportunities, retain existing customers and gain new ones. The key concepts (Lead Management, opportunity Management Contact Management, and Account Management) of CRM allow tracking and managing key customer data, purchase history, trends, up selling and most importantly better management of Customer Relations. To mention a few, here are some benefits that you can leverage with a CRM solution.

CRM helps you boost your sales team’s productivity. Smart CRM software builds Sales process to reflect your Business Preferences. Effectively manage your business opportunities. A Mobile CRM Software aids empowerment of Field Sales. Through a CRM Software you can get a complete 360 degree view of customers. CRM forms a center repository for all your customer data and better manages customer communications. Collaboration between internal and external teams is easy to achieve with CRM software. CRM also helps you measure your Customers Value and increases Customer Loyalty. Dramatically, a CRM helps your organization to reduce operational costs.

In this “Always Available” era, business excellence can not be achieved just with paper bits or spreadsheets. Customer Relationship Management (CRM) software serves the need and must be adopted to increase sales and to take actionable steps to improve sales and sales and sales.