Cross Campus Collaboration: Building Student and Neighbor

Relationships

Bi State Region – St. Louis City and County and Metro

East

Danforth Campus

Danforth Campus

Delmar Loop

Washington UniversityNorth Campus

Washington UniversityDanforth Campus

Rosedale Heights and Ames Place

The Delmar Loop

Rosedale Heights & Ames Place

Rosedale Heights &

Ames Place

The Problems

• Noise

• Parties

• Trash

• Thruway

Town Gown Police Collaboration

• Daily Neighborhood Security Patrols

• Dedicated Campus Police Officers

• Joint Patrolling – bike, foot & car

• Blue Light Phones and CCTV

• Mutual response and information sharing

An Equation for Trouble

On-going issues

E-mail Communications

Municipal Election

ZERO TOLERANCE

An Equation for Trouble

• Strong Code Enforcement

• Student protests

• Empowered Neighbors

• Upset Parents

Working toward a Solution: Key Players

On-campus• Office Government and Community Relations• Office of Residential Life• Washington University Police Department• Office of the Vice Chancellor for Students• Quadrangle Housing

Off-campus• Neighbors, neighborhood associations, local businesses, government officials

Developing a Plan

Summer 2010: Staff in conjunction with student advisors, developed a multi-step plan. Fall 2010: Multi-step plan implemented

Student Education Campaign

Neighborhoo

d Liaison

Position

Neighborhoo

d Council

and Events

Increased

Communicat

ion with

Neighbors

Increased Police Presence

Strategy

Beyond the Bubble:Student Education Campaign

•Component of Orientation for Freshmen•Component of Greek leadership retreat•Class Presidents communication•Posters and events educating students at move-in•Direct mail and emails to students living in the community•Residential life emails to students•Training for RAs

Smart Students Make Great Neighbors…

Sample Poster

Sample Poster

Neighborhood Liaison

• University supported staff member lives in

the neighborhood• Responsible for neighborhood events, communication with students and neighbors, and convening community council• Eyes and ears on the

ground

Neighborhood Council and Events

• Neighborhood Liaison facilitated monthly dialogue meetings through the Neighborhood Voice Community Council• Neighborhood Voice has sponsored 2 block parties and a “Winter Wonderland” celebration

Communication with Neighbors

• Direct mailing to neighbors regarding neighborhood events• Neighborhood Liaison meets with neighbors• Neighborhood Voice meetings (other organizations using this as a mechanism for communication)

Increased Police Presence

• Washington University Police provided extra patrols on weekends• Strain on the police department• Relationship with University City Police Department

What We’ve Learned

• Parties work! Neighborhood celebrations have

been successful• Communication helps: Neighbors appreciate

knowing about big campus events and participating in problem-solving (Move out example)• Students are hard to engage: we’ve had a small

group of dedicated students, it is our goals to increase that next year

Next Steps

• Continue with Neighborhood Liaison position and

Neighborhood Voice meetings• Increase student representation• Engage a student counterpart to Neighborhood Liaison • Develop “Building Representative” position

• Create logo, branding, and website• Engage residential life to prepare for next year• Expand police coverage

Questions