cross cultural insights brazil

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    Training Session:

    How to survive in Brazil?

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    Agenda

    Introduction

    History

    Social inequality

    Cultural values

    Leadership Motivation

    Organizational structure

    Teamwork

    Communication styles Insights

    Jeitinhobrasileiro

    Useful Phrases

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    Welcome / Bem-vindo

    What comes up to mind when

    thinking of Brazil?

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    Brief History

    1500 Declared a Portuguese colony.

    1550 African slaves were shipped to Brazil to work for sugarplantations.

    1822 Prince Peter, son of Portuguese King declares independence fromPortugal and crowns himself Peter I, Emperor of Brazil.

    1888 Slavery abolished.

    1889Monarchy overthrown, federal republic established.

    1932 Brazilian women won the right to vote.

    1942 Joins Allies in World War II.

    2002 Last FIFA World Cup won by Brazil, making it the only team with 5titles (1958, 1962, 1970, 1994, 2002).

    2003 Current President Luiz Inacio Lula da Silva was establishedpresident. Re-elected in 2007.

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    Ethnicity

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    Social Inequality

    Brazil is the country with one of the highest

    social inequality

    Top 10% Population = 50% of national income

    Around 34% live below the poverty line

    Gini Coefficient = 56.7putting Brazil on the

    10th position of the country with the highestincome inequality.

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    Most important cultural values

    Tolerance and Respect towards different

    cultures and races.

    Conciliation and Cordiality.

    Family traditions.

    Religion (73.6% Catholic*).

    *Source: Rodriguez, C. (2007) Religions afro-brsiliennes. United Nations Educational, Scientific and Cultural Organization

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    Leadership

    More responsive to charismatic leaders.

    It is a trait of charmismatic leaders to motivate

    and be in contact with employees.

    Leaders: Strong personalities, rigid values,

    paternalistic patterns.

    People feel the need to identify themselveswith leaders.

    Luiz Inacio Lula da Silva

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    Motivation

    Financial compensation

    Need for recognition

    Employees tend to be evaluated on theoutcomes

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    Organizational Structure

    Strict Hierarchy and strict line of Information

    Flows

    Closed systems

    Job-Oriented Culture

    Parochial: Employees would identify

    themselves with the organization for which

    they work for.

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    Team Work

    Tend to take their time to get to know their

    co-workers.

    Creating relationship bonds is key for an

    effective outcome.

    Cooperative rather than competitive.

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    Communication Style

    Oral communication is more effective.

    Can be considered a touchy culture by

    Westerns.

    Gestures.

    Smiles and kind responses tend to facilitate

    communication.

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    Insights

    Common to schedule a business meeting over

    a meal.

    Eye contact, and a shake of hands is a normal

    greeting procedure.

    Important early in a negotiation: break the ice

    establish a mutual interest in something

    other than business (Ex. Football, samba).

    A friendly approach is crucial.

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    Jeitinho Brasileiro

    Little Brazilian Way

    BEWARE: There is no way to rely on the

    jeitinho, it should be looked at as a last

    resort.

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    Some Useful Phrases

    Oi Hello

    Tchau Bye

    Sim Yes No No

    Por favor Please

    Obrigado Thank You Com licena Excuse me