cs 76 make your qep hit all the right notes: team...

CS – 76 Make Your QEP Hit All the Right

Notes: Team Selection, Topic Selection,

Marketing, Buy-In

Presented at the 2014 SACSCOC Annual Meeting in Nashville Monday, December 8, 2014, 10:30 a.m. - 11:30 a.m., 108, Level 1, Music City Center

Mr. Tony Strawn, Professor of Communications and QEP Director Henderson Community College, Henderson, KY

Web address for Henderson’s complete QEP document

http://henderson.kctcs.edu/en/About_Us/Institutional_Accreditation

/~/media/Henderson/About/QEP%20Notes/FINALQEP.ashx

http://henderson.kctcs.edu/en/About_Us/Institutional_Accreditation/~/media/Henderson/About/QEP%20Notes/FINALQEP.ashx

http://henderson.kctcs.edu/en/About_Us/Institutional_Accreditation/~/media/Henderson/About/QEP%20Notes/FINALQEP.ashx

OVERALL QEP TIMELINE

CS 76 - Make Your QEP Hit All the Right Notes: Team Selection, Topic Selection, Marketing, Buy-In Monday, December 8, 2014, 10:30 a.m. - 11:30 a.m., 108, Level 1, Music City Center

December 2007 •Attend SACS meeting in Orlando with Mike Knecht, Jill Keller, Mary Jobe, Cathy Hunt, Bridget Murray, and Lori Threlkeld.

SUMMER 2008 • Attended SACS Summer Institute in Orlando, FL., with Cathy Hunt in July.

SUMMER 2009 • Tony attended SACS Summer Institute in Houston, TX in July.

• Met with Leadership Team at the retreat to talk about time lines and beginning the QEP process—July 30. • Participated in Jeopardy game with Leadership Team with categories involving QEP, SACS and reaccreditation process—July 30.

FALL 2009 • Met with Dr. Lake, Dr. Brauer and Mike Thurman to discuss upcoming SACS conferences and start the process of putting August together a QEP team for the college – August 20. • Met with HCC Board of Directors to explain timeline and initial process of starting QEP – August 28.

• QEP team members selected and agree to serving on team.

September 2009 • Tony spoke on the phone with QEP directors from West Kentucky and Somerset about their process and how to put the QEP together. September 2 and 8.

• Employee dialogue with advising as a topic. Both faculty and staff groups identify top areas of advising HCC needs to address – September 4. • Met with QEP team and Dr. Lake and Jerry Gentry to start the QEP planning process – September 25.

October 2009 • Attended a Webinar along with the college Leadership Team to look over Compliance Assist software – October 14. • Met with Kim Conley and Jacque Conn to start process of developing Web pages for QEP site. – October 15. • Board of Directors representative for the QEP team selected. • Met with QEP team to start putting together list of possible QEP focus areas/topics. Worked on the text and beginning items for the QEP web pages. Requested student names to start process of adding a student member to the QEP team. Planned meeting for team to get trained on The Point software. – October 16. • Met with Dr. Lake, Dr. Brauer, and Mike Thurman to discuss status of QEP process – October 27. • QEP website established and items are updated by Ken Davis as needed. – October 28.

November 2009 • QEP Team meeting. Team members received initial training on The Point – November 13. • QEP Point site established and minutes, reports and material start being posted on the site. • Webinar presentation by Dataliant on software package college is going to use for reaffirmation process – November 17. • Met with one of the students selected by QEP team, agreed to serve on the team – November 17. • Spoke with and emailed Barbara Jones to plan campus-wide training session in January. December 2009 • Met with the second student selected by QEP team, agreed to serve on the team – December 3. • Tony, Dr. Lake, Dr. Brauer attended SACS annual meeting in Atlanta – December 4-8. • QEP team meeting. Tony reviewed information from Atlanta and team picked possible QEP topics to begin research to see if The topics are issues at HCC – December 11. • Finalized meeting details with Barbara Jones for her campus visit on January 29. SPRING 2010 January 2010 • Distributed and collected survey on possible QEP topics to the faculty at meeting on January 4. • Mid-management and staff given opportunity to complete survey on possible QEP topics – January 6-15. • Results of survey from entire campus compiled and distributed to QEP team – January 19. • Tony, Dr. Lake, Dr. Brauer, Jerry Gentry attend SACS Training in Atlanta – January 25. February 2010 • Dr. Lake, Dr. Brauer, Mike Thurman, Patty Mitchell and Tony meet to review progress on compliance and QEP processes – February 2. • Barbara Jones meets with QEP Team moved from January 29 due to weather – February 5. • QEP Team reviews initial reports on possible QEP topics – February 5. •Barbara Jones meets with employees from January 29 due to weather – February 5. • Tony meets with the program advisory committees to discuss QEP process and get feedback on QEP topics. 20 members completed the QEP survey – February 11. • Surveys are sent to six groups – HCC employees, Henderson Leadership Initiative Alumni, Henderson County School System, HCC students, Chamber of Commerce, and Program Advisory Members – February 15. • Tony meets with the Leadership Team to update them on the status of the QEP team – February 22. • A total of 475 surveys were completed – February 26.

March 2010 • QEP team meets to look over survey results and discuss narrowing topics for QEP. Team uses input from surveys to narrow topics to four – advising, oral communications, written communications, and tutoring. Team develops an evaluation rubric, guidelines for submitting proposals, and a proposal submission form. March 5. • Leadership Team and Tony meet with representative from Dataliant to start training on software to be used for web presence Of both compliance report and QEP documents – March 8. • Tony sends out email to all HCC employees and HLI alumni with QEP proposals guidelines, submission form, guidelines and sample QEP proposals from other colleges. Tony sends email requesting Chamber and HCHS to also send out the call for proposals. Tony asks Patty Mitchell to send call for proposals to students. – March 9. • Dr. Lake, Dr. Brauer, Mike Thurman, Patty Mitchell and Tony meet to review progress on compliance and QEP processes – March 9. April 2010 • Sent email reminder to all employees about upcoming QEP proposal deadline of April 12 – April 5. • Updated employees at Employee meeting April 9. • HCC Steering committee met April 20. • QEP Team met to review QEP proposals. Two proposals were reviewed, but the team decided to extend the deadline to allow a group of students who requested an extension time to submit their proposal. The team extended the deadline to May 12 – April 23. May 2010 • QEP team reviewed three proposals submitted for the QEP topic. Team voted to select topic – Owning Success. Students who requested the extension were not able to get a proposal submitted. May 14. • Tony stated he would work on a summer/fall/spring timeline for the team to consider – May 21. SUMMER 2010 June 2011 • HCC SACS Steering committee met - June 1. • Submitted the draft of the QEP timeline to Jo Zausch for review. June 25. • Jo responded with some suggestions and also sent comments from JCC’s QEP director concerning the proposal timeline.

– June 28. • Tony met with Dr. Lake, Dr. Brauer and Rebecca Emerson to review proposed timeline for fall 2010 and spring 2011. The group at this meeting also decided to add members to the team that have close ties to advising and the adult learning center. Tony agreed to contact the individuals to see if they would agree to serve on the QEP design and implementation team. Dr. Lake requested a more detailed budget. The timeline adjusted to have updated budget completed by mid-Oct – June 28.

July 2010 • HCC SACS Steering committee met – July 6. • Tony received confirmation from Patty Mitchell and Cary Conley concerning their willingness to serve as new members on the QEP design and implementation team. He sent an email to all team members with a copy of the accepted QEP proposal and also the timeline for next year. He asked the team to look over the proposal and timeline and to be ready to start on the

process in early August once school starts for the fall. Tony will call a meeting in August once a schedule of events for the fall is published. – July 8. • Tony met with the HCC Leadership Team to update them on the status of the QEP – July 22. • Tony, Mike Thurman, and Dr. Brauer attended the SACS Summer Institute in Tampa – July 25-28. FALL 2010 August 2010 • Tony updated the entire campus at the fall kick-off employee breakfast about the status of the QEP – August 2. • HCC SACS Steering committee met – August 3. • QEP Team met and introduced new members Patty Mitchell and Cary Conley. The fall 2010-spring 2011 timeline was finalized. Tony agreed to prepare a list of similar QEP topics from other SACS colleges and also KCTCS colleges for the team to review at the 8/27 meeting. Tony and Rebecca will put together a list of research assignment areas for the team to consider at the 8/27 -8/7. • Tony met with the HCC Board of Directors to update them on the status of the QEP – August 27. • QEP Team met and introduced new student members. The team reviewed research assignments and selected areas to research. Tony presented a two-page executive summary to the team. It was approved – August 27. • Tony distributed the summary to the college employees, students, Henderson County High School, Henderson Leadership Graduates, Henderson County Chamber of Commerce and members of the HCC program advisory committees – August 29. September 2010 • Tony gave an update at the employee meeting – September 10. • Tony sent out QEP two-page executive summary to various groups including all HCC employees and students. Also sent the summary to Chamber Members, HLI Graduates and Henderson County High School employees. – September 13. • Tony met with college SACS steering committee to update them on QEP status. – September 23. • QEP Team met. Reviewed information gathered by team members on areas of assignments made at the August 27 meeting. Marketing sub-committee was established. Travel to other campuses was discussed. – September 24. October 2010 • Tony was observer for a SACS on-site visit at Hill College, TX. – October 18 – 21. • QEP team met. QEP topic was narrowed and plans were made to implement a promotional campaign in the spring to get interest started in QEP process. Travel plans to other campuses were finalized 10/29. QEP Marketing team met and developed a tentative marketing plan for the next 18 months 10/18. Tony updated Board on the progress of the QEP and asked for input from the members – 10/29. November 2010 • QEP Marketing team met and finalized marketing plan for the next 18 months 11/8 & 11/15. • QEP team finalized focus of QEP topic, update budget plan, finalized visits to colleges 11/19.

December 2010 • Tony and four other HCC staff members attended SACS annual conference in Louisville 12/4-7. • Various QEP team members made visits to Big Sandy Community and Technical College, Elizabethtown Community and Technical College, Horry Georgetown Technical College and the University of South Carolina to gather additional information for the team to aid in the implementation of the QEP. 12/8-10 and 12/14-17. Spring 2011 January 2011 • Tony talked on the phone with Dr. Bryant Hutson from the University of North Carolina at Greensboro about assessments for the QEP. 1/7 • QEP team met 1/21. • Dr. Mike Johnson from SACS met with the QEP team to offer advice on how to proceed 1/24 & 25. • Tony, Cathy Hunt and Cary Conley met to discuss and develop a plan for the presentation of the “QEP FORUM” at the employee meeting on February 4. • Tony talked with Dr. Tomarro Adams at the University of Louisville about assessments for the QEP 1/27. February 2011 • QEP Forum held at the February employee meeting. Drafts of some of the QEP process are distributed and feedback from all employees on the draft is requested – February 4. • Employees who are interested in attending the summer NACADA institute are solicited – February 7. • Leadership Team reviews and approves QEP budget – February 10. • QEP IS COMING yard signs put up on campus and posters go up in every building on campus in 200 locations – February 16. • Rebecca Emerson attends NACADA Administrators Conference – February 17-21. • QEP team meets – February 18. • Eleven employees express interest in attending the summer NACADA institute – February 18. • QEP team sends out request to attend next department/division meetings to further address the status of the QEP process And address any questions employees have about the QEP – February 23. • Board of Directors receives QEP status update and reviews and approves QEP budget – February 25. • Marketing team meets to finalize Slogan/Logo contest rules and flyers – February 23. • Marketing team finalizes plans for March Madness to be held on March 9 – February 23. • Cathy Hunt, Rebecca Emerson, and Tony met to finalize the NACADA informational session on March 1 – February 28.

March 2011 • Bill Dixon, Melody Burbage, Arlene Alexander, and Tony met to develop questions and topics for student focus groups

– March 1. • Informational session on the NACADA Summer institute is held – March 1. • QEP Talking points and PowerPoint is distributed to faculty for promoting March Madness on March 9 – March 2. • QEP IS HERE yard signs go up and signs are placed in all buildings in 200 locations – March 2. • Focus group leader and facilitator training held for 18 people led by Cathy and Arlene – March 4. • Tony, Arlene, and Cary give QEP status update on focus groups, March Madness day plans for March/April at the March employee meeting – March 4. • Focus group with Division III held – March 4. • Deadline for the eleven persons expressing initial interest in the NACADA Summer Institute to make final commitment – 3/7. • Focus group with admissions/financial aid staff held – March 24. • Focus group with the library staff held – March 24. • Focus group with Division II held – March 25.

April 2011 • Focus group with Division I – April 1. • Focus group with DIV IV – April 1. • Tony gave QEP update at faculty meeting – April 1. • Tony talked with Dr. Bryant Hutson to get input on wording on SLOs – April 4 • Tony and Lilia met to review draft of QEP document – April 6 • QEP Team met – April 15

• Winning Logo and Slogan for the QEP picked by QEP team – April 15 • Focus group organizers meet to condense and decide on themes that arose from campus focus groups – April 19 • Six NACADA QEP themes developed from focus groups mailed to all employees for comments – April 20 • QEP Slogan and Logo announced and banner unveiled in STC – April 25

May 2011 • Tony sends Mike Johnson three names to serve as the QEP Lead Evaluator – May 2

• Met with NACADA team to discuss roles and assign focus group themes to research – May 5 • QEP Team meeting – May 6

June 2011 • Group met for online seminar on how College Source works for degree audits – June 2

• Group met for online training with Kim Hayden from the systems office on PeopleSoft – June 3 • Tony had a telephone conference with Degree Works to see how it works for degree audits – June 20 • Cary Conley and Tony visited Owensboro Community College’s Start Center to gather ideas on how HCC might develop one – June 21 • NACADA team met to finalize travel plans for summer institute – June 22 • Cary Conley, Kim Dean, Katie Griffis, Kara Becker, Lorie Maltby and Cathy Hunt attended the NACADA Summer Institute in Colorado Springs in July 2011

July 2011 • NACADA group met with Tony, Rebecca and Lilia to develop implementation plans for the six areas they researched at the

• NACADA Summer Institute June 26 – July 1 – July 6 & 7. • Leadership Team reviewed draft of QEP at Leadership Retreat – July 27-28

August 2011 • Two-page QEP executive summary presented and discussed with all employees at the Employee Blast-Off Breakfast – August 5.

• QEP meeting with discussion about marketing plans, final drafts of the QEP and other items – August 5 • QEP Draft document was emailed to all employees and feedback on the documents was requested by August 23 – August 9 • Employees vote to approve QEP document at the Employee meeting – August 26 • Leadership Team votes to approve QEP document – August 26 • QEP/G.P.S. Cookout to launch G.P.S. Video Contest and hand out other freebies – August 31 • QEP meeting to prepare QEP document to send to SACS onsite visiting team – August 31 • QEP Draft document was emailed to all employees and feedback on the documents was requested by August 23 – August 9 • Employees vote to approve QEP document at the Employee meeting – August 26 • Leadership Team votes to approve QEP document – August 26 • QEP/GPS T-Shirts distributed for QEP/GPS Cookout - August 30 • QEP Posters/Banners placed around campus – August 30 • QEP/G.P.S. Cookout to launch G.P.S. Video Contest and hand out other freebies – August 31 • QEP meeting to prepare QEP document to send to SACS onsite visiting team – August 31 • Baseline data to assess QEP areas gathered – IN PROGRESS • QEP team meets - August 31 • Video contest announced and started – August 31

September 2011 • GPS Giggles distributed to entire campus and students each Wednesday.

QEP team continues to document progress of advising syllabus, mission statement, evaluation form and advisor training modules in order to send additional material to on-site team before they arrive and have a report ready when they arrive.

Tony meets with Amanda Blohm, Trish Jordan and Staci Girten to discuss adjunct faculty roles in the QEP process – September 7.

Tony meets with Beth Katz, Elizabeth Bozarth, and Elizabeth Taraska to discuss adjunct faculty roles in the QEP process – September 8.

Assessment tools and data gathered process to enter them into Compliance Assist to allow tracking of data begins – September 9

Tony presented the draft of the advising syllabus at the faculty meeting – September 23.

GPS student informational session held September 19, 22, 27, 28 and 29.

QEP team meets - September 28

QEP team continues to document progress of advising syllabus, mission statement, evaluation form and advisor training modules in order to send additional material to on-site team before they arrive and have a report ready when they arrive.

Tony meets with Institutional Researcher to tweak assessments and clarify the role the IR department will play in tracking the assessments – October 10.

FoE Steering Team agrees many questions used in the faculty and staff FoE survey can be used effectively to assess advising culture

GPS student informational session held October 3, 4, 18 and 19.

No entries in video contest so no winners announced.

New Advising Syllabus and New Advising Mission Statement adopted at the October 21 employee meeting.

Timeline for advisor training modules are established and approved – October 19.

GPS Giggles distributed to entire campus and students each Wednesday.

QEP team meets October 19.

SACS Onsite visit October 25 – 27.

November 2011 * Charlie Nutt from NACADA presents to all employees on importance of advising – November 18

October 2011

CS 76 - Make Your QEP Hit All the Right Notes: Team Selection, Topic Selection, Marketing, Buy-In

Monday, December 8, 2014, 10:30 a.m. - 11:30 a.m., 108, Level 1, Music City Center

26 ORIGINAL POSSIBLE QEP FOCUS/TOPIC AREAS (Developed by QEP Selection Team in August 2009)

1. Student expectations – gap between faculty and student expectations

2. Technology readiness – mentioned at least three times in the discussion

3. Critical Thinkers – lifelong learners and the campus environment

4. Writing Across the Curriculum – institutional writing and grammar initiative

5. Reading Across the Curriculum

6. Critical Thinking Across the Curriculum

7. First Year Success for Math Students

8. Problem Solving in Teams and Using Effective Teamwork

9. Tutoring and Advising to Promote Student Learning

10. Educational Planning

11. Community Culture

12. Improved Advising Practices and Procedures

13. Retention of Students

14. Student Persistence

15. Improved Student Services to Increase Student Learning

16. Improved Placement Strategies in Math and English to Improve

Student Success

17. Transferring Skills Learned in English to Other Courses

18. Support for Learners Through Tutoring, Supplemental Instruction,

and Advising

19. Critical Thinking – But covering one small area like another Kentucky

college plan

20. Improving Academic Success

21. Building All Students’ Intrinsic Communication Skills

22. Improving Technology Across the Curriculum to Engage Students in Learning

23. Improving Student Engagement in the Learning Process

24. Building Developmental Instruction into Learning Communities

25. Preparing Students to be Successful in On-Line Learning Courses

26. Improving Students’ Study Skills for Greater Student Success



Top Ten Possible QEP Topic Areas

Retention Advising and Placement Project-Based Learning/Active Learning Writing Across the Curriculum Oral Communication First Year Experience for Adult Students Student Engagement Technology Partnerships with High Schools Tutoring Program

You are invited and encouraged to be a part of the Quality Enhancement Plan (QEP) at Hen-derson Community College.

The QEP is part of the SACS reaffirmation process for HCC.

Attending the forum will give you some back-ground on this process to enable you to an-swer questions your students will have about how the QEP will impact them. The forum will cover the goals and processes HCC will implement to transform the advis-ing culture on campus.

You are welcome to leave after the QEP fo-rum, however, there will also be a presenta-tion on the use of ebooks. If you have thought about using an ebook version of your text, this will be a great informative session on this new technology.

Henderson Community College wants you to be a part of the QEP!

Schedule for the QEP Forum on Friday, Feb. 4, 2011Location - Stage of the Henderson Fine Arts Center

1:00 Light refreshments1:30 Welcoming remarks from HCC’s new president, Dr. Kristin Williams QEP Forum with round table discussion and question and answer session on the QEP (adjunct faculty welcome to leave after the forum)

Employee meeting with announcementsBreak Faculty Meeting with standing reports and announcements E-book informational presentation

CS 76 - Make Your QEP Hit All the Right Notes: Team Selection, Topic Selection, Marketing, Buy-In Monday, December 8, 2014, 10:30 a.m. - 11:30 a.m., 108, Level 1, Music City Center

G.P.S. “GOALS. PRIORITIES. SUCCESS.” Developing a Goal-Based Advising Plan

DRAFT PRESENTED AT THE QEP FORUM EMPLOYEE MEETING ON 2/4/11What is a QEP?

The Southern Association of Colleges and Schools (SACS) started requiring a QEP for a college’s reaffirmation in

2004. A QEP is a five-year plan with the goal of improving student learning.

What is HCC’s QEP topic and how was it selected? Right out of the gate let’s state the fact a Quality Enhancement Plan (QEP) is required as a part of HCC’s

reaffirmation process, but that is not the only reason, or even the main reason, we are doing it. HCC is concerned

with student learning and this QEP will improve student learning.

HCC has been working on the QEP process since December 2007. Advising has been a topic of discussion at HCC

for a long time. The employee dialogue topic on September 4, 2009, was advising and the top two areas that came

from the meeting by both faculty and staff groups were #1 Enhance student’s understanding of academic

requirements, student learning outcomes, and the development of a personal education plan/career blueprint

and #2 Improve advising processes and the quality of the advisor/advisee interaction.

HCC’s QEP team conducted surveys in February of 2010 with students, community members, high school

employees, and program advisory committee members and the results from these surveys all showed advising was

the top area HCC should consider for its QEP focus. The team also conducted focus groups with students, faculty

and staff in March of 2011.

Based on all of this research, HCC has chosen a QEP focusing on advising. The goal of the QEP is students will

have achieved three key student learning outcomes. 1. Foster Academic Success 2. Discover and Connect with

Henderson Community College and 3. Foster a Sense of Individual Responsibility. The QEP will have a

transformational effect on the college’s advising culture.

What happens now?

The college’s QEP document will be finalized and submitted to SACS by August 1, 2011. The QEP will begin in the

fall of 2011 and will run for five years. Each year the goals of the plan will be assessed and changes or modifications

will be made as needed. There are plans for professional development to help all college employees be involved in

the process. This is a campus-wide effort and the college needs everyone’s help and input to make this a success.

ELEVATOR VERSION OF THE QEP (Cliff Notes!)

Question: What are we trying to impact in our QEP? Answer: The culture of advising for both the student and

advisor, changing what is expected of the advisor and student.

Question: What approach will be used to implement the QEP? Answer: Developing a goal-based advising

agreement with each advisee, based on student’s career plans and academic plans and use these to guide the

advising process and transform advising.

Question: How will the QEP impact the advisors? Answer: Advisors will serve as mentors as students make these

career and academic decisions. Advisors will have more time to do this since students will be more prepared.

Question: How will the QEP impact students? Answer: New students, with assigned advisors in the pilot group,

will be oriented to the goal-based advising agreement and will come to their advising meeting better prepared and

with a different focus.

Question: How will we start? Answer: Fall 2011 will begin the pilot phase, involving at least 6 – 10 advisors. This

summer and fall will continue focused professional development as we introduce a new culture of advising.

Guidelines for QEP Topic Proposals

The HCC Quality Enhancement Plan team is now accepting written proposals on specific topics

for the college’s QEP. These proposals should be 2 – 5 pages. Individual employees, students and

community members are encouraged to submit a proposal. Proposals will also be accepted from

teams of employees, students, community members or learning communities. The deadline for

these proposals is Monday, April 12. Proposals should be submitted electronically to Tony Strawn

at [email protected]

Proposals can include more than one of these areas and may also cover areas outside of these four

general focus areas. The four focus areas (in no particular order) the team has narrowed down

through campus-wide and community surveys and research are:

1. Advising – topics such as first-year experience to improve student success,

improving student/faculty interaction, etc.

2. Oral Communications – topics such as improving leadership, teamwork,

and oral presentation skills, etc

3. Tutoring – topics such as changing the culture around tutoring, getting students to utilize

services more, improving services offered, etc.

4. Written Communications – topics such as developing a writing center, improving writing

across the curriculum, etc.

The team has adapted an evaluation rubric to use in reviewing the proposals. It is attached to this

email as well. Employees should use the rubric to help them prepare their papers. The proposals

must include:

* a review of best practices/literature in the area addressed by the paper

*at least two outside resources related to the topic cited

*a clearly focused topic related to student learning outcomes or the learning

environment

* measureable procedures to evaluate the effectiveness of the QEP

* identification of adequate resources, both financial and

human, to complete the plan.

The team encourages everyone to submit a proposal. Once the plans are received, the team will

review them, and select a topic for Henderson Community College’s QEP. The team plans to

select a topic by the end of the spring 2010 semester. The QEP plan will be developed from May

of 2010 to August of 2011. Implementation of the plan will start in the spring of 2012 and

continue for 3 – 5 years.



mailto:[email protected]

CS 76 - Make Your QEP Hit All the Right Notes: Team Selection, Topic Selection, Marketing, Buy-In Monday, December 8, 2014, 10:30 a.m. -11:30 a.m., 108, Level 1, Music City Center

HCC Quality Enhancement Plan

Rubric for Evaluating Topic Proposals There are eight general elements of the QEP. Evaluate each proposal using the scale provided.

Please comment on the strengths and weaknesses of each proposal.

PROPOSAL TITLE:

Scale Elements Score

SScore

3. Identification of student learner outcomes

2. Review of Literature/Best Practices

1 Topic rationale is not well defined

2 Topic rationale is only vaguely defined

3 Topic rationale is adequately defined

4 Topic rationale is well defined

1. Rationale for Selected Topic

1 Does not address student learning outcomes

2 Includes vague or inappropriately constructed student learning outcomes

3 Provides appropriately constructed student learning outcomes

4 Clearly describes appropriately constructed student learning outcomes

1 No discussion of literature/best practices is provided

2 Minimal discussion of literature/best practices is provided

3 Good discussion of literature/best practices is provided

4 Excellent discussion of literature/best practices is provided

4. Identification of actions to be implemented and timeline for actions 1 No clear plan of actions to be implemented is provided

2 Plan of actions to be implemented is vague and not systematic

3 Plan of actions to be developed is appropriate but not fully developed

4 Well defined, systematic and fully developed plan of actions to be implemented

5. Identification of necessary resources (financial and human) 1 Proposal does not address resources needed

2 Proposal describes resource needs which are insufficient or excessive for scope of topic

3 Proposal describes resource needs that can probably be adapted to the topic

4 Proposal describes resource needs that are appropriate and sufficient to the topic

6. Description of the administrative infrastructure for the implementation and

continuation of the QEP – Involvement of QEP team or others 1 Proposal does not describe the administrative infrastructure for implementation and

continuation of the QEP

2 Proposal incompletely describes the administrative infrastructure for implementation

and continuation of the QEP

3 Proposal adequately describes the administrative infrastructure for implementation

and continuation of the QEP

4 Proposal fully describes the administrative infrastructure for implementation and

continuation of the QEP

7. Topic is assessable and measureable 1 No outcome assessment procedures are provided

2 Some outcome assessment procedures are provided but the project focuses most

heavily on indirect measures of student learning.

3 Outcomes assessment procedures include direct measures of student learning but

are described only in general terms

4 Outcomes assessment procedures include direct measures that are clearly described

and feasible.

Overall Evaluation 1 Proposal is not well developed given the scope of the QEP

2 Proposal is adequate but key elements seem to be missing

3 Proposal is very good and should receive consideration

4 Proposal is outstanding. Selection of this topic will likely lead to significant

enhancement of student learning

TOTAL

Strengths

Weaknesses

QEP MARKETING PLAN – G.P.S. Developing a Goal-Based Advising Plan CS 76 - Make Your QEP Hit All the Right Notes: Team Selection, Topic Selection, Marketing, Buy-In


PROMOTIONAL ACTIVITY RESPONSIBLE GROUP TARGET DATE DETAILS STATUS QEP interest-building QEP Marketing Team

Janet Jackson Kenny Davis

Jan/Feb 2011 Placement on "QEP is Coming" yard signs; Also use of TV monitors and website with "QEP is Coming" slogan

Completed

QEP "March Madness" QEP Marketing Team Janet Jackson Kenny Davis

March 7-8, 2011 (Monday/Tuesday)

Placement of "QEP is Here" yard signs and Banner; Teachers will read a pre-written announcement on Monday and Tuesday to all classes summarizing the main points of the QEP and announcing the beginning of the logo/slogan contest; mass emails on Monday; "QEP is here" on TV monitors; pizza party and QEP rally; contest announcement on website and TV monitors; PowerPoint summarizing main points of QEP during rally

Completed

Logo/Slogan Contest ends QEP Leadership Team April 15, 2011 (Friday)

Logo/slogan contest ends Completed

QEP logo/slogan contest winners announced

QEP Marketing Team Janet Jackson Kenny Davis Rachael Baar

April 25, 2011 (Monday)

Unveil banner with official QEP logo and slogan; award prizes to winners; faculty/staff bake/bring desserts; use of HCC marquee, TV monitors, mass email, and website

Completed

QEP marketing posters strategically placed across campus

QEP Marketing Team Various faculty/staff

Summer - Fall 2011 Posters of various designs will be placed across campus beginning in the summer and continuing throughout the fall of 2011; QEP Marketing Team will change old posters to newly designed posters periodically in an effort to keep the posters interesting; locations include stairwell doors, elevators, bathroom stall doors, between bathroom mirrors, and in the Student Center and grill areas; faculty and staff can “Adopt-a-Spot” and place their organization’s information in the plastic frames

On-Going

QEP bookmarks for library QEP Marketing Team Library staff

August -December 2011

Each book, video, laptop checked out from library will contain a QEP bookmark

QEP Quips QEP Marketing Team Kim Conley Gerry Zurliene

Mid-August 2011 - October 2011

Short, humorous emails sent once a week until the SACS team comes to remind everyone on campus about information pertinent to the QEP; estimate about 10 quips needed

In Progress

Blast-Off Employee Breakfast QEP Marketing Team QEP Director

August 5, 2011 QEP goodies given away – hand sanitizer and pen for faculty and staff; fun QEP quiz activity serves as pre-test for employees

Completed

Financial Aid Release Day QEP Marketing Team Mary Jo Applin

August 5, 2011 First day students may charge books using financial aid; bookstore. QEP marketing team with students ensured a QEP presence in Student Center foyer handing out hand sanitizers and pens.

Completed

Student computer monitors will display QEP logo and slogan as wall paper

Technology Solutions Jacque Conn

First two weeks of August 2011

All student computer monitors are displaying the QEP logo and slogan throughout the fall semester

Completed

QEP wall paper for faculty and staff computers

QEP Marketing Team Technology Solutions Jacque Conn

First two weeks of August 2011

QEP logo/slogan to be used on a VOLUNTARY basis for faculty and staff computers

QEP Mints QEP Marketing Team August – October Have boxes of mints with QEP logo and slogan in different areas of the college (library, division secretaries, welcome center, admissions, financial aid, ALC, FAC, bookstore, etc.)

Completed

Adjunct Faculty meeting QEP Director and QEP Team

August/September 2011 (exact date TBD)

QEP Team will contact select adjunct faculty to schedule a meeting to discuss adjunct involvement in the QEP process

In Progress

“Speak Up” on WSON QEP Marketing Team Tony Strawn Dr. Kris Williams

August 30, 2011

Radio show to announce QEP Day and invite the public to attend, explain QEP and SACS re-affirmation

GPS Day T-Shirts Distributed to entire campus – purchased by College Foundation

QEP Marketing Team August 30, 2011 T-Shirts will be used to make QEP/GPS more visible at the G.P.S. Day on August 31.

Ordered

G.P.S. Day QEP Marketing Team QEP Team Larry Tutt

August 31, 2011

In conjunction with the back-to-school cookout; QEP table with giveaways for students; QEP t-shirts for QEP Team; announce video contest

Video contest QEP Marketing Team Kenny Davis

August – September 2011

Video contest for students; post on Youtube; vote for winner. Contest opens August 31 and deadline to enter is September 26. Finalists notified Sept. 30.

QEP Cards QEP Marketing Team

September A QEP card containing the logo and slogan on the front and important points on the back will be distributed to all students, faculty and staff. These can be kept in a wallet or purse as a reminder of the QEP

Student Forums for G.P.S. QEP Marketing Team QEP Leadership Team Student Ambassadors PTK Other groups as needed

September – October, 2011

Hold informational sessions for students introducing them to the specifics of G.P.S. Some of the larger marketing items such as mints and hand sanitizer could be used as giveaways to encourage attendance

Video contest voting QEP Marketing Team Kenny Davis

Oct. 1 - 15, 2011 Video contest voting online. Winners notified Oct. 20.

New Student Orientation Student Services Cary Conley

October – November, 2011

QEP folders to be given to all students attending New Student Orientation, along with information about G.P.S.

Final QEP Event QEP Marketing Team QEP Team

Late October 2011 (date TBD)

Final push before SACS Team visit; announce video contest winner

SACS Team visit Everyone! Oct. 25, 26, 27, 2011 Campus will host a visiting on-site team.

HCC QEP BUDGET PLAN – 12-1-14

2009-2010 Selection/

Planning Year

2010 – 2011 Development

Year

2011 –2012 Implementati

on Year

2012 – 2013 Year 2

($25,000)

2013-2014 Year 3

($10,000)

2014 – 2015 Year 4

($4,000)

2015 – 2016 Year 5

Totals

QEP Director re-assign time

$13,600 $27,000 $27,000 $27,800 $28,634 $29,493 $30,377 $183,904

QEP Editor re-assign time

$0 $3150 $3,150 $0 $0 $0 $0 $6,300

Faculty/Staff re-assign time

$0 $0 $0 $5,000 ($0)

$5,000 ($3,250)

$5,000 ($1,500)

$5,000

$9,750

Director of Academic Advising

$0 $0 $0 $74,844 $77089 $79402 $81,784 $313,119

Part-Time Assistant(s) $0 $0 $0 $18,000 ($0)

$18,000 ($0)

$18,000 ($0)

$18,000

$18,000

Professional Development (Including NACADA Events)

$0 $12,000 ($10,125.68)

$6,000 ($0)

$6,000 ($3,985)

$4,000 ($1,300)

$2,000 ($1,000)

$2,000

$18,410

SACS Meetings $2,413.71 ($2,413.71)

$3,200 ($3,200)

$2,000 ($1,800)

$2,000 ($1,875)

$2,000 ($920)

$2,000 ($1,250)

$2,000

$13,458

Marketing/Promotions $398 ($398)

$6,000 ($6,000)

$4,000 ($4,000)

$1,000 ($450)

$500 ($1,432.50)

$500 ($250)

$500

$13,030

Equipment/Furniture $0 $2,100 ($2,100)

$0 $0 $10,000 ($0)

$0 $0 $2,100

Research/Assessment Tools/Software

$60 ($60)

$700 ($700)

$0 $2,000 ($0)

$2,000 ($0)

$2,000 ($0)

$2,000

$2,760

Totals BUDGETED

$17,558 ACTUAL PER - $13,600 CE - $2,871.71 T = $16,471.71

BUDGETED

$54,150 ACTUAL PER = $30,150 CE = $22,125.68 T = $52,275.68

BUDGETED

$42,150 ACTUAL PER = $30,150 CE = $5,800 T = $35,950

BUDGETED

$136,644 ACTUAL PER = $102,644 CE = $6,310 T = $108,954

BUDGETED

$147,223 ACTUAL PER = $105,723 CE = $6,903 T = $112,625.50

BUDGETED

$138,395 ACTUAL PER = $108,895 CE = $4,000 T = $112,895

BUDGETED

$141,661 ACTUAL

BUDGETED

$677,781 ACTUAL $580,831

1 of 4

Student QEP Survey

1. For students to successfully complete their academic goals at Henderson Community College, how important is

each of these areas? A definition of each area is provided below.

1 - Very

Important2

3 -

Somewhat

Important

45 - Not

Important

Response

Count

Technology Skills71.7%

(134)19.8% (37) 7.5% (14) 0.5% (1) 0.5% (1) 187

Advising69.4%

(129)20.4% (38) 6.5% (12) 2.2% (4) 1.6% (3) 186

Tutoring57.5%

(107)20.4% (38) 15.1% (28) 5.4% (10) 1.6% (3) 186

Oral Communication Skills66.1%

(123)21.5% (40) 8.6% (16) 2.7% (5) 1.1% (2) 186

Written Communication Skills66.3%

(124)23.0% (43) 8.0% (15) 1.6% (3) 1.1% (2) 187

Student Engagement 42.7% (79) 25.4% (47) 25.4% (47) 4.9% (9) 1.6% (3) 185

Project-Based or Service Learning 50.0% (92) 28.8% (53) 15.8% (29) 3.3% (6) 2.2% (4) 184

answered question 187

skipped question 0

2. Students who graduate from Henderson Community College possess sufficient skills in these areas to be

successful after graduation.

Strongly

AgreeAgree Unsure Disagree

Strongly

Disagree

Response

Count

Technology Skills54.0%

(101)35.3% (66) 9.6% (18) 1.1% (2) 0.0% (0) 187

Written Communication Skills 48.1% (90) 43.3% (81) 8.0% (15) 0.5% (1) 0.0% (0) 187

Oral Communication Skills 50.8% (95) 41.7% (78) 6.4% (12) 1.1% (2) 0.0% (0) 187

Teamwork Skills 49.2% (91) 34.1% (63) 15.7% (29) 1.1% (2) 0.0% (0) 185


skipped question 0

2 of 4

3. List other skills you believe are important for graduates of Henderson Community College to possess in order

to be successful.

Response

Count

40


skipped question 147

4. How important are the following services to the success of students at Henderson Community College?

Very

Important-

Somewhat

Important-

Not

Important

Response

Count

Advising75.9%

(142)18.2% (34) 4.3% (8) 1.1% (2) 0.5% (1) 187

Tutoring61.0%

(114)24.1% (45) 11.8% (22) 2.1% (4) 1.1% (2) 187

Project-Based or Service Learning 51.6% (96) 30.1% (56) 15.1% (28) 1.6% (3) 1.6% (3) 186

Student Engagment 50.3% (94) 29.4% (55) 15.5% (29) 2.7% (5) 2.1% (4) 187


skipped question 0

5. Indicate areas of the students' academic experience at Henderson Community College that need improvement.

Considerable

Improvement

Needed

Some Improvement

Needed

No Improvement

Needed

Response

Count

Technology Skills 14.5% (27) 48.9% (91) 36.6% (68) 186

Oral Communication Skills 11.4% (21) 44.0% (81) 44.6% (82) 184

Written Communication Skills 11.4% (21) 47.3% (87) 41.3% (76) 184


skipped question 0

3 of 4

6. Henderson Community College is considering the following areas as possible QEP focus points. Please rank

them from the most important (value of 1) to the least important (value of 7).

Response

Average

Response

Total

Response

Count

Technology Skills 2.46 423 172

Tutoring 3.70 633 171

Advising 3.12 536 172

Student Engagement 4.63 797 172

Project-Based or Service

Learning 4.77 820 172

Oral Communication Skills 3.12 536 172

Written Communication Skills 3.55 610 172


skipped question 15

7. What other areas should HCC consider as possible QEP topics?

Response

Count

24


skipped question 163

4 of 4

8. What best describes your current status at HCC?

Response

Percent

Response

Count

Freshman - Full Time 39.6% 74

Freshman - Part Time 7.5% 14

Sophomore - Full Time 38.0% 71

Sophomore - Part Time 15.0% 28


skipped question 0

Program Advisory Committee QEP SurveyProgram Advisory Committee QEP SurveyProgram Advisory Committee QEP SurveyProgram Advisory Committee QEP Survey

This survey is to gather your input on the areas being considered as possible Quality Enhancement Plan (QEP) topics at Henderson Community College. We appreciate your time and thoughts.

1. Program Advisory Committees

1. How important is each of these areas for students to successfully complete their academic goals at Henderson Community College? A definition of each area is provided below.

*

1 - Very Important 23 - Somewhat

Important4 5 - Not Important

Technology Skills gfedc gfedc gfedc gfedc gfedc

Advising gfedc gfedc gfedc gfedc gfedc

Tutoring gfedc gfedc gfedc gfedc gfedc

Oral Communication

Skillsgfedc gfedc gfedc gfedc gfedc

Written

Communication Skillsgfedc gfedc gfedc gfedc gfedc

Student Engagement gfedc gfedc gfedc gfedc gfedc

Project-Based or

Service Learninggfedc gfedc gfedc gfedc gfedc

Technology Skills - Exposure and use of a variety of software and hardware devices. Students can apply knowledge

learned in the classroom to outside applications.

Advising - Guidance from various college personnel on topics ranging from course selections to career decisions,

financial aid, and class placement. Services are provided to students before they enter the college, during their time at

HCC and after they graduate. This could also include a first year experience course.

Tutoring - Variety of services offered in all academic areas by both peer and professional tutors. Tutoring center is open

for students use as well as many lab/workshop components in classes.

Oral Communication Skills - The clear and effective expression of ideas, orally, that conforms to the standards and

conventions (or expectations) of varying audiences. Standards may include, but are not limited to, mechanics,

organization of ideas, and use of rhetorical devices to inform, demonstrate or persuade.

Written Communication Skills - The clear and effective expression of ideas, in writing, that conforms to the standards

and conventions (or expectations) of varying audiences. Standards may include, but are not limited to, mechanics,

organization of ideas, and use of rhetorical devices to inform, demonstrate or persuade.

Student Engagement - Opportunities for students to be involved in varied activities including student clubs and

organizations.

Project-Based or Service Learning - An educational experience in which students participate in an organized service

activity that meets specific community or college-based needs and leads to an enhanced sense of responsibility. All

assignments are course based and credit bearing work that benefits not only the student, but the community or college

as well. These experiences allow the student to apply knowledge learned in the classroom to outside situations.

Program Advisory Committee QEP SurveyProgram Advisory Committee QEP SurveyProgram Advisory Committee QEP SurveyProgram Advisory Committee QEP Survey

2. Students who graduate from Henderson Community College possess sufficient skills in these areas to be successful after graduation.

*

Strongly Agree Agree Unsure Disagree Strongly Disagree

Technology Skills gfedc gfedc gfedc gfedc gfedc

Writing Skills gfedc gfedc gfedc gfedc gfedc

Oral Communication

Skillsgfedc gfedc gfedc gfedc gfedc

Teamwork Skills gfedc gfedc gfedc gfedc gfedc

3. List other skills you believe are important for graduates of Henderson Community College to possess in order to be successful.

*

4. How important are the following services to the success of students at Henderson Community College?

*

Very Important -Somewhat

Important- Not Important

Advising gfedc gfedc gfedc gfedc gfedc

Tutoring gfedc gfedc gfedc gfedc gfedc

Project-Based or

Service Learninggfedc gfedc gfedc gfedc gfedc

Student Engagment gfedc gfedc gfedc gfedc gfedc

5. Indicate areas of the students' academic experience at Henderson Community College that need improvement.

*

Considerable Improvement

NeededSome Improvement Needed No Improvement Needed

Technology Skills gfedc gfedc gfedc

Oral Communication

Skillsgfedc gfedc gfedc

Written

Communication Skillsgfedc gfedc gfedc

Program Advisory Committee QEP SurveyProgram Advisory Committee QEP SurveyProgram Advisory Committee QEP SurveyProgram Advisory Committee QEP Survey6. Henderson Community College is considering the following areas as possible QEP focus points. Please rank them from the most important (value of 1) to the least important (value of 7).Technology Skills

Tutoring

Advising

Student Engagement

Project-Based or

Service Learning

Oral Communication

Skills

Written

Communication Skills

7. What other areas should HCC consider as possible QEP topics?

*

8. What best describes your role with your company?*Owner

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Manager

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Superviser

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Employee

nmlkj

Other

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QEP IMPLEMENTATION TIMELINE – 12-1-14

PHASE I

Action Step Time Assessment Notes

QEP Approved by vote 8/26/ 2011 Completed.

Development of the Advising Syllabus and

Advising Mission

Fall 2011 Completed. Updates continue. Electronic format used in Orientation Spring 2013.

Revision of Advising Evaluation Survey Fall 2011 Completed.

Employee workshops on Advising Culture Fall 2011 Completed. Charlie Nutt from NACADA presented to all employees November 2011.

Creation of Advising Team Fall 2011 Completed. QEP Team transformed to Advising Team following SACS onsite visit in October 2011.

Administer Advising Climate Survey to all

employees

Fall 2011 Completed. Baseline for advising climate on campus established.

PHASE II


Implement First Semester Advising Syllabus Spring 2012 Completed.

Advisor training on use of Goal-Based

Academic Agreement

Spring 2012 Completed. 19 sessions with 78 employees trained.

Develop new Advisor Module Spring 2012 Completed.

Implement revised Advising Evaluation survey Spring 2012 Completed.

PHASE VI


Continue to monitor and revise

First-Year Experience Course – FYE

105

Spring 2014 Ongoing. Six sections with 95 students enrolled

Monitor Start Center for

effectiveness and improvement

Spring 2014 Ongoing.

Pilot Second Tier Advising Syllabus Spring 2014 Seven faculty are using the Second Tier Syllabus with their advisees who completed FYE 105 in

Fall 2013 and others. 14 other faculty have been recruited to join pilot in Fall 2014.

PeopleSoft Training for students Spring 2014 Completed. Six student training sessions were held in February.

PeopleSoft Training for employees Spring 2014 Completed. Two employee training sessions held in February.

Advisor training sessions –Know

your place in math and reading

Spring 2014

Planned, however due to bad weather on the days training was scheduled, most sessions

were canceled. Sessions will be scheduled for Fall 2014. Only one session was conducted.

Advisor training sessions - Tech to

Transfer:

The Truth about

AAS to AA/AS Degrees

Spring 2014


were canceled. Sessions will be scheduled for Fall 2014. Only one session was conducted.

Advisor Training sessions - The

Advising Syllabus: Holding your

Advisees Accountable

Spring 2014


were canceled. Sessions will be scheduled for Fall 2014. No sessions were held in Spring 2014.

Administer Advising Culture Survey

to all employees

Spring 2014 Administered during April faculty meeting.

PHASE IX Action Step Time Assessment Notes Continue to monitor and revise First-Year Experience Course – FYE 105

Fall 2015 Ongoing.

Monitor Start Center for effectiveness and improvement

Fall 2015 Ongoing.

Implement Second Tier Advising Syllabus for all academic advisors

Fall 2015 Implement Second Tier Syllabus with all advisors to use with their advisees.

PHASE X Action Step Time Assessment Notes Continue to monitor and revise First-Year Experience Course – FYE 105


Monitor Start Center for effectiveness and improvement


Monitor use of Second Tier Advising Syllabus and revise as needed.

Spring 2016 Second Tier Syllabus will be used by all academic advisors with their advisees.

PeopleSoft Training for students Spring 2016 Will schedule student training sessions in February.

PeopleSoft Training for employees

Spring 2016 Will schedule employee training sessions in February.

Administer Advising Culture Survey to all employees

Spring 2016 Planned. Will be administered during employee meeting in March or April. This survey has been administered each spring since fall 2011.

Assessment Plan for QEP – Important to have baseline and annual goals to reach each year of the QEP.

GOAL 2: To Help Students and Staff Discover and Connect with HCC Campus Resources

QEP Plan Component Being Assessed – Use of Goal-Based Academic Agreement

Assessment Tools

Implementation Period

Group(s) Assessed

Success Criteria Timeframe to Assess

Responsible Person/Team

Students will take pre and post-test to

measure the knowledge they

received in training on how

to use PeopleSoft to develop and maintain a

Goal-Based Academic Agreement

(GBAA)

Planning Year 2010-2011

Will Implement Fall 2012

Will Implement Fall 2012 Will Implement Fall 2012

Advising Team/ Director of Academic

Advising/Faculty Advisors

2011-2012 Will Implement Fall 2012

Pre and post-tests will be developed Spring 2012

2012-2013 Students Baseline data on student knowledge of PeopleSoft and effectiveness of training will be established with

pre and post tests

Results for student pre to post-test will increase by 2% from baseline year

Fall 2012

Spring 2013

2013-2014 Students Results of PeopleSoft pre to post-test for students will increase by 2% from baseline year.

Fall 2013 and Spring 2014





GOAL 2: To Help Students and Staff Discover and Connect with HCC Campus Resources

QEP Plan Components Being Assessed – Start Center

Assessment Tools

Implementation Period

Group(s) Assessed Success Criteria Timeframe to Assess

Responsible Person/Team

Survey students

to evaluate services offered

in the Start Center

Planning Year 2010-2011

Will Implement Fall 2013 Will Implement Fall 2013 Will Implement Fall 2013

Advising Team/ Director of Academic

Advising/FoE First College Year Program results/FoE Transfer

Process Program

2011-2012 Will Implement Fall 2013 Will Implement Fall 2013 Will Implement Fall 2013

2012-2013 Will Implement Fall 2013 Evaluation survey developed to evaluate center services

Center will be developed Fall 2012 and Spring 2013

2013-2014 Students using services in the Start Center

Baseline for results of start center services will be established.

Fall 2013 – Spring 2014


Results of start center services will improve by 1% from baseline year.



Results of start center services will improve by 2% from baseline year.


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