cultural heritage in regional networks regnet ali status report
TRANSCRIPT
Cultural Heritage in REGional NETworksCultural Heritage in REGional NETworks
REGNETREGNET
ALI Status Report ALI Status Report
October 2001 Project presentation REGNET
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IndexIndex
Status Report (Alinari)
WP2: generated the last objects and English descriptions: waiting for the uploading to the system.
WP3: starting with the validation:
- Some caveats.
- Analysis of Alinari’s users DB.
- User testers by ALI.
- Ali’s Test methodology and validation set up (little contribution).
October 2001 Project presentation REGNET
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WP3: validationWP3: validation
Why do projects fail?
- Unclear product & user vision- Not understanding user needs- Failing to appreciate user
validation- Failure to feed back evaluation
findings into design- Problems managing development
process- Non significant user groups choice
for tests
“All products are usable…by their designers”
(E. M. Melchior)
October 2001 Project presentation REGNET
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User-Centred Product Creation ModelUser-Centred Product Creation Model
Define Vision-Confirm business goals-Involve stakeholders-Develop initial concepts-Plan user validation
Build and implementValidated designUser test & monitor
(input for next release)
Design and prototype
Analyze user requirements-users, context, tasks, scenarios-usability and quality goals
EvaluateTest usability and quality goals
(Vnet5 Copyright)
October 2001 Project presentation REGNET
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Alinari’s starting contribution to WP3Alinari’s starting contribution to WP3
Analizing the database of registered users (more than 2000 records analized).
Grouping the user testers.
Contacting representative users for interviews (just started).
Setting up different methodologies for the testing phase.
Collect and study other methodologies.
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Alinari’s User Testers (1/7)Alinari’s User Testers (1/7)
User group name
System Information
User Computer Skills
Further possible tasks
Research Area User
Availability of pictures.
Regular use. Advanced Research by subject, time frame or photographer.
Educational Area
User
Students
Academics School classes
Availability of pictures, books, and photographs.
From minimal to expert.
Special prices.Special offers.Specific subjects according to their study coverage (i.e. history, renaissance art)
Shopping Area User
Availability of pictures, books, and photographs.
Regular use Special prices.Special offers.Nice shipping deals.Special dealing for researchers.
October 2001 Project presentation REGNET
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Alinari’s User Testers (2/7)Alinari’s User Testers (2/7)
User group name
System Information
User Computer Skills
Further possible tasks
Exhibitions Area User
Photographic exhibitions organized by Alinari.
Regular use. Research of past exhibitions and photographer exhibitions.
Biographies Area User
Bios of important people that made the history of Alinari.
Regular use. Bibliography of biographical books.
Photographer Work User
Alinari photographers and the greatest photographers of the last century.
Regular use. Bibliography about the photographers.
October 2001 Project presentation REGNET
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Alinari’s User Testers (3/7)Alinari’s User Testers (3/7)
User group name
System Information
User Computer Skills
Further possible tasks
External Archives User
External archive pictures available on line
Regular use History of these archives.Photo samples to see what these archive images look like.
Museum User Alinari exhibition information
Minimal Information on future events and exhibitions.
Catalogue Partner User
Catalogue partner images and publishing
Expert Alinari Partners Forum (museum specialists)
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Alinari’s User Testers (4/7)Alinari’s User Testers (4/7)
User group name
System Information
User Computer Skills
Further possible tasks
European Projects Groups' User
Information about European projects
Regular use Mapping of the European projects. Past European accomplishments.
Publishers Alinari publishing and picture consultation.
Regular use. Requests for ready-to-use images;.Article consultations.
Journalists Alinari publishing and picture consultation.
Regular use. Special request for available images;Article consultations;
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Alinari’s User Testers (5/7)Alinari’s User Testers (5/7)
User group name
System Information
User Computer Skills
Further possible tasks
Consultants Alinari publishing and picture consultation
Regular use. Image request for research;Article consultation.
Graphic Designer
Alinari picture consultation
Expert use. Special offer image availability for graphic works.
Web Developer Alinari picture consultation
Expert use. Special offer image availability for developing the web.
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Alinari’s User Testers (6/7)Alinari’s User Testers (6/7)
User group name
System Information
User Computer Skills
Further possible tasks
Restorer Alinari publishing and picture consultation
Regular use Specific image availability to compare and analyze their restoration work.
B2B Customer Images sold to companies for their specific purposes (i.e. a picture for a shop)
Regular use A section with a list of images that could be useful for each specific business.
B2C Customer Alinari pictures on line
Regular use A section of image free usability, to get familiar with the use of picture picking and buying method.
October 2001 Project presentation REGNET
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Alinari’s User Testers (7/7)Alinari’s User Testers (7/7)
User group name
System Information
User Computer Skills
Further possible tasks
Brand New user
Alinari pictures and books
Minimal to expert
A rapid accessibility to the picture database, using a simple request form.
Internal User Groups Librarians Scientific Employee Registrar Administration Software engineering Image engineering Internal archive searcher
Pictures, consultation and software sharing
Regular to expert
An easy search form to have easy access to information system.
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Some direct Methods for testingSome direct Methods for testing
Camera Aided User Testing
Inspection Method MILE (Milano-Lugano Inspection method)
October 2001 Project presentation REGNET
14Methodology: camera aided Methodology: camera aided user tests user tests
- Nothing is more convincing than watching person after person encounter difficulties with the same part of a software or information system.
- The difficult areas that repeat themselves between multiple test participants reveal areas that should be studied and changed by the developers.
- User testing can often uncover very specific areas needing improvement, where focus groups and task analysis often find more general areas needing improvement.
A trained observer conducts user testing often with the assistance of software
developers. People who are representative of the target audience are asked to perform representative tasks with the software. The observer writes a user testing report listing the problems and offering recommendations based on their findings.
October 2001 Project presentation REGNET
15Inspection method MILE: Inspection method MILE: scenario-based heuristic scenario-based heuristic evaluationevaluation
The review is conducted by a group of experts who are deeply familiar with the concepts of usability in design.
The experts focus on a list of areas in design that have been shown to be troublesome for users.
Usability guidelines are usually derived from studies in human-computer interaction, ergonomics, graphic design, information design, and cognitive psychology.
Some areas that get evaluated are the language used in the system, the amount of recall required of the user at each step in a process, and how the system provides feedback to the user.
In particular, issues such as clarity, consistency, navigation, and error minimization are analyzed. Once the problems are discovered, the experts make recommendations for resolving these issues.
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All big projects need strong tests