culture change & complexity
DESCRIPTION
www.create-learning.com From a presentation on Complexity and Organization Culture Change. A series of tools and needed processes to lesson the learning anxiety and increase the survivor guilt. www.create-learning.comTRANSCRIPT
Michael Cardus - www.create-learning.com
A caterpillar cannot reach its potential by taking flying lessons but only by its development into a butterfly. - Peter Szabo
Michael Cardus - www.create-learning.com
Change Management Concepts• Complexity and change• Organizational, Departmental, Team design and structure• Solution-Focused Change Development
Logic Model - How to tackle change? What's the Roadmap?• Role Complexity and Individual Complexity• PDCA • Development of what and how thinking• Organizational Language
Making Strategic Connections & Opportunities for Synergies• Systems-Drive-Behaviors• Role Relationships• Organizational Context Setting• Continual Focus Groups + Action Taken
Michael Cardus - www.create-learning.com
http://create-learning.com/blog/team-building/5-steps-to-planning-a-change-within-your-organization-team
Michael Cardus - www.create-learning.com
“If you have been trained to think in a certain way and are a member of a group that thinks the same way, how can you imagine changing to a new way of thinking?” - Edgar Schein
3 Stages of Change Lewin/Schein
Stage 1 – becoming motivated to change (unfreezing)
Multiple forces established by past observational learning and cultural influences tend to maintain the current behavior. Change requires adding new forces of change or the removal of some of the existing factors that are at play in perpetuating the behavior.
• Denial• Scapegoating, passing the buck, dodging• Maneuvering & Bargaining
Michael Cardus - www.create-learning.com
Stage 2 – change what needs to be changed (unfrozen and moving to a new state)
Once there is sufficient dissatisfaction with the current conditions and a real desire to make some change exists, it is necessary to identify exactly what needs to be changed, if not already articulated in the first stage.
• Words take on new and expanded meaning• A concept is interpreted within a broader context• There is an adjustment in the scale used in evaluating new input relative to what had previously been learned and accepted as factual.
Michael Cardus - www.create-learning.com
Stage 3 - making the change permanent (refreezing)
Refreezing is the final stage where the action becomes habitual. This requires behavior that is consistent with other behaviors and the values and beliefs held by the individual.
• Develop a new self-concept and identity• Establishing the new behavior in interpersonal relationships.
Michael Cardus - www.create-learning.com
Schein’s hypothesis: True learning/behaviour change will rarely occur until an individual’s ‘Survival Anxiety’ (associated with a particular change or event ) is greater than any ‘Learning/Change anxiety’ associated with that event Anxiety or guilt builds from previous beliefs now being seen as invalid. Schein(1999, p. 116) called this “survival anxiety” as in “I will not survive in some sense unless I change.”
Learning/Change AnxietyLeve
l of
Anx
iety
Low
HighSurvival Anxiety
Time Change Event
Optimum conditions
for Change/ Learning
http://www.slideshare.net/ShaneCarmichael/shane-and-schein-survival-change
Michael Cardus - www.create-learning.com
Complexity and Change are Conjoined
Michael Cardus - www.create-learning.com
Complexity may be identified in terms of the number of variables that have to be dealt with in a given time in a situation, the clarity and precision with which they can be identified, and their rate of change. (Jaques 1998)
http://create-learning.com/blog/manager-training/complexity-and-achieving-goals-at-work
Michael Cardus - www.create-learning.com
http://create-learning.com/blog/manager-training/the-difference-is-the-point-of-interaction
Michael Cardus - www.create-learning.com
Michael Cardus - www.create-learning.com
Systems-Drive-Behaviors
Michael Cardus - www.create-learning.com
http://create-learning.com/blog/team-building/cascade-of-planning-align-organizational-plans
Michael Cardus - www.create-learning.com
1. Purpose
2. Accountability & Authority
3. Performance
Support Systems
4. Skills
Michael Cardus - www.create-learning.com
http://create-learning.com/blog/team-building/plandocheckact-team-building-processing-de-briefing
Michael Cardus - www.create-learning.com
http://create-learning.com/blog/team-building/quality-tools-to-discover-solutions-nine-windows
Michael Cardus - www.create-learning.com
Create-Learning Team Building & Leadership strives in every interaction to;Make Teams & Leaders Better by improving team processes and individual effectiveness, that result in increased productivity & people who love the work they do.
Visit www.create-learning.com to learn more.
