culture deck
TRANSCRIPT
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ENGAGEMENT & GROWTHBuilding the Right Culture for
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Jason Medley Director of People & Culture
Quirky
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• What is Culture and where does it come from
• What effects Culture
• How do we build the culture we want
What We Will Cover
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• 21 % higher productivity
• 22% higher profitability
• Lower turnover
• Lower absenteeism
(Gallup, 2013)
Higher Average Employee Engagement Levels Lead to
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What is Culture?
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Culture is the Character and Personality of your organization (ERC, 2013).
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CULTURE ANSWERS THESE QUESTIONS
• What is our mission / What are we passionate about
• How will we serve our clients and customers
• How will we work together as a team
• How will I contribute as an individual
• How do we communicate internally and externally
• What do we celebrate / How do we celebrate
• How do we overcome obstacles and conflict
• How do we move forward
• What types of policies should we implement
• What does our office environment look like
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Where Does Culture Come From?
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Culture Starts WITH YOUR FOUNDER(S)
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CULTURE Management
How org. is managed
Communication
LeadershipCelebration
Systems, procedures, structures
Managers
Workplace Practices Recruitment and
On-boarding
Retention
Policies & Philosophies
Handbook
Code of Conduct Attendance and dress code
People
Personalities
Values and experiences
Diverse skills
Work Environment
Decorations
Food Office layout
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HOW DO WE BUILD CULTURE?
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BUILDING CULTURE
DO DON’T• Understand what your current culture is (Surveys, focus
groups, etc.)
• Define what you want your culture to be
• Make sure your mission, vision, and values honestly reflect what you want your culture to be
• Clearly communicate what you want your culture to be throughout your organization
• Make sure it’s believed and practiced from the top down
• Measure the state of your culture
• Hold everyone accountable to being a culture fit (Recruitment, performance management, etc.)
• Ignore it!
• Hire employees who aren’t a culture fit
• Create bad managers
• Forget about learning and development opportunities
!
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REMEMBER!
• There is always a culture
• Everything effects culture
• Culture is a work in progress, it’s growing and will change overtime
• Building a culture of engagement makes good business sense
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Thank You
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References
1. Sorenson, S. (2013, June 20) How Employee Engagement Drives Growth. http://www.gallup.com/businessjournal/163130/employee-engagement-drives-growth.aspx
2. ERC. (2013, March 6) Workplace Culture: What it is, Why it Matters, and How to define it. http://www.yourerc.com/blog/post/Workplace-Culture-What-it-Is-Why-it-Matters-How-to-Define-It.aspx