Curative Testing Process

THE

MISSIONCurative’s mission is to end the COVID-19 pandemic by providing simple-to-use & painless testing at scale through reliable results to patients & health officials.

We’re committed to improving accessibility of testing to the communities & populations that need it most.

An Testing Solution

Our scalable lab capacity

allows us to turnaround

results in ~24-48 hours from receipt at the

lab

Our oral swab test has a ~90% clinical

sensitivity, 100% specificity

(more accurate thanNasopharyngeal

test ~80%clinical sensitivity)

Quick and simple self-administered

test is less invasive and

allows for easy on-site testing

Curative managesthe entire

insurance billingprocess, with no costs for

essentialbusinesses &

employees

WHY CURATIVE

LABS

Lab 3Austin, TX20k/day capacity

Lab 1San Dimas, CA50k/day capacity

Lab 2Washington, DC100k/day capacity

National Coverage Over 8 million tests resulted / >8000 test sites / 3 labs

Test kit

Today’s Agenda

● Curative Test Kit○ Contents of the Test Kit○ Sample collection

● Curative Software○ How to set up first time testing ○ Checking in your patient and staff kits ○ Surveillance testing best practices ○ For admins : how to look up and download results

● Shipping samples : UPS Portal ○ How to use the UPS portal to print labels and ship samples

Curative Test Kit

Curative Test Kit

● Oral fluid test ● Self collected ● Observed

Cotton round for transportation Do not remove

Biohazard Transportation bag

Specimen collection tube

Specimen collection swab For Longer collection swabs please break the the colored indent mid point on the shaft

Specimen Collection Procedure

Standard Operating Procedure Oral Under the observation of a trained observer :

Cough 3-5 times Swab for 20 seconds, inside of each cheek.

● Upper and lower gums.● Underneath and top of tongue.● Roof of mouth

Our EUA also allows for mid turbinate self collected nasal .

http://www.youtube.com/watch?v=msQN2rxQU0c

Specimen Collection Observer Role You have an important role as the observer of the specimen collection. Please have your staff that will be observing the collection, watch this video available on our portal

http://www.youtube.com/watch?v=n86c7Za3f5Mhttp://www.youtube.com/watch?v=8rD01z6PaMY

Your onboarding package

You will receive by mail

Return shipping boxes Barcode ScannerUSB Compatible

Test Kits

A new and unused kit is not temperature sensitive and can be easily stored.

You will receive by Email the link to our Training Resources Portal

Curative Resource Portal- Click here

Our Friendly Resource Portal has all the instructions you need to set up, collect specimen, and submit your sample for testing to your closest lab

https://sites.google.com/curative.com/curativetesting/home?authuser=0https://sites.google.com/curative.com/curativetesting/home

You will receive by Email your login credentials...

UPS credentials to print out shipping labels and schedule shipment

Appointment and Results Software logins

Using our Curative Software

What will you use our software for?

Managing your facility - users / test sites

Create appointments for your staff / enter insurance information

Check in test kits with barcode scanner

Viewing and downloading results

Each of your facilities has two testing sites

Two software credentials and unique passwords

Admin : Has access to all appointments and results

Checkin : Only has access to create appointments, check in patient for collection, and see overall testing stats

Admin / Check in

Admin - Notification for Positive Results

Creating New Users - admins only

It is your responsibility to use your administrative account to create new users for authorized individuals who use the system and deactivate the users when they are no longer employed or in a role where they no longer need access.

Creating Appointments

What’s needed from insured individuals: What’s needed from uninsured individuals:

1. Insurance Provider and Member ID 2. Photos of insurance card front and back

(not applicable for uploads)

3. The following forms (signed electronically)

a. Electronic Signature Disclosure Form

b. HIPAA Compliance Formc. Assignment of Benefits Form

1. The following forms (signed electronically):

a. Electronic Signature Disclosure Form

b. HIPAA Compliance Form2. Attestation of no insurance Form3. Photo of state ID or driver's license

Insurance requirements - first round of testing

This information can be collected in 3 different ways

Manual Entry Link for “Patient” to Fill Out

Import / Upload

Manual Entry

What would this look like?

Please only fill this out if you are certain the staff is

uninsured. If uncertain, please click on skip for now and

have the staff member fill out their information

themselves

Send Link for “Patient” to Fill Out

Uploads

1

2

3

4

Patient does not have insurance and has not signed forms

Action :

● add insurance manually ● Send code to patient for them to enter all their

information on their phone or computer

In Patient Profile : Patient’s insurance information is

complete but they have not signed the agreements yet.

Action :

● Either, send code to patient for them to enter their own information

● Or, wait till check-in on day of testing to sign all documents

At check-in : patient has not yet signed agreements and must do so

before a test can be assigned to them

Action :

Turn computer enabling patient to be able to sign documents

Send access code for them to sign via their phone or

computer

If code is generated

You may also give this code to your staff

NFSERF

Admin can write this unique code and give to their staff to be able to input this code on a computer and enter their information.

What this looks like on a phone

Surveillance Testing Appointment (existing patients)

Once a patient is in our system, you can make

them appointments without the walkup link. To

do so :

1. Click on New Appointment

2. Under Patient Information

a. Click on Use Existing

b. Begin typing the patient’s name into

the field to find the existing patient

Remember: If you do not use the existing patient

option, you will create duplicate patient profiles in

your portal

Checking in Patients

CHECKING IN SOMEONE WITH AN APPOINTMENT

Please select the correct sample collection your facility is performing for the given test

Scheduled → Checked In

Once you have scanned in your barcode, you can click Return to Appointment List to move to the next patient. If you manually enter the barcode, please ensure accuracy and Click Confirm and Check In after.

Last step

For each patient : write the appointment number on the biohazard bag in sharpie in large writing

If you need to replace a patient’s test kit

Replacing a Damaged Kit

If you need to replace a kit due to contamination or incorrect patient, please Click Replace Damaged Test Kit and Scan in the new barcode.

Please note: once you have replace a barcode, that kit/barcode is considered dead and cannot be used again.

To avoid duplicate patient profiles

Reminder

Once a patient is in our system, you can make them appointments without the walkup link. To do so :

1. Click on New Appointment 2. Under Patient Information

a. Click on Use Existingb. Begin typing the patient’s name into the field to

find the existing patient

Results

Patient Results

Patients will receive their results via email or text - please make sure the email inputted into the system is correct

Shipping

Curative COVID-19 test kit containing a patient sample should be stored at temperatures less than

104°F so as not to damage the samples.

Please store samples awaiting return shipment in a temperature controlled environment.

They do not need to be refrigerated.

Samples should be shipped back to the lab no longer than 24 hours from collection.

Samples are only valid for 4 days.

Preparing your return box

Write the following on the outside of the box:

1. Your site name (e.g. Curative Long Term Care)2. Number of test kits in the box

Please do not forget this step !

UPS Portal

Visit : https://row.ups.com

Company Alias = Curative

Your credentials were sent to you by email

https://row.ups.com/

Print your labels

When everything is filled out click on: Process Shipment

If you do not want to receive the label by email remove email from this dropdown.

The labels will be produced once you click on process shipment.

Thursday and Friday shipments : please click on Saturday delivery in order to assure their arrival at our lab.

Schedule a pick up if desired

Please schedule your UPS pick up at least 2 hours before you would like it picked up

Please remember, overnight delivery does have a cut off time. You must meet that cut off time or the package will not ship until the next day

If you forget, not a problem !

Please refer to the shipping instructions that go through these steps one by one :

https://sites.google.com/curative.com/curativetesting/home

Customer Support

PA Account Managers

We have a team of Account Managers Just for this PA rollout.

They are equipped and ready to help walk you through the process and get set up for testing.

Outbound Calls/EmailsActively calling each day to reach out And see how your facilities are doing

Inbound Support Requests

https://forms.gle/n3iNvVgoWM6AZRcG9

https://forms.gle/n3iNvVgoWM6AZRcG9

If you encounter any issues please

The Curative Care Team is available

if you have any questions or need assistance

1. Read through our materials to see if you find an answer to your question 2. Contact our Curative Customer Support :

Monday-Saturday 9 am -10 pm EST

Sunday 10 am -8pm EST

support@curative.com 1-888-702-9042

Requesting Additional Kits

Requests for additional kits are managed by the State of Pennsylvania n coordination with Curative.

Please do not reach out to Curative Customer Support regarding additional kits. Instead, additional kits can be requested by completing this form which is managed by the State of Pennsylvania .

Please note: You do not need to submit a request for your initial shipment from Curative. The State has

estimated the number of kits you will initially need which will arrive automatically.

https://urldefense.proofpoint.com/v2/url?u=https-3A__forms.gle_M6xWZdgcXJbtmxYN7&d=DwMFaQ&c=sdnEM9SRGFuMt5z5w3AhsPNahmNicq64TgF1JwNR0cs&r=YvfEdS8aqB0te2RCrUXZTc3ugs2lRksTZeuCY1t1-D8&m=7_dYfzy7_RUpDkZaAc8RbppJW19JxSiiMFmCLJe5YZ4&s=gpMb024PzsjArQRteIBCeCT61l14615WQj6XI7qvrhc&e=

Thank you!