customer stock - sales returns

20
2000 SAP AGIBU A&D/E&C New Developments SAP AG SUGAIR 35 HARTFORD 10 - 11.10.2000

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Page 1: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

New Developments

SAP AG

SUGAIR 35 HARTFORD 10 - 11.10.2000

Page 2: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Subcontracting Enhancements22

Customer stock11

33

Content

Summary new developments

Page 3: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Customer Stock

SAP AG

SUGAIR 35 HARTFORD 10 - 11.10.2000

Page 4: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Different stocks in R/3

AndCompany‘s own Special stock

Freestock

Stock of material provided to vendor

Consign-ment

stock at customer

Returnable packaging

stock at customer

Externally- Owned Special stock

VendorConsign-

ment

Returnable transport

packaging

Stock boughton behalf of aproject or a individual

customer order

Sales order stock

Project stock

Page 5: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Customer stock for a specific repair

Customer repair order

Goods receipt into sales order stock

Internal repairPM/CS order

External repair process

repairable

Yes

Return to customer or a scrap posting

Outbound delivery to customer

Goods issue out of sales order stock

Use of customer goods out of

customer stock

Page 6: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Customer stock „on hold“

Customer sends serviceable parts to facilitate a repair of a customer part

Customer stock

ServiceableServiceable UnserviceableUnserviceable

Internal repairPM/CS order

External repair process

Use of customer goods out of

customer stock

customer send goods to

customer stock

goods out customer stock to customer or

scrapped

Page 7: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

New special stock type

Customer-owned stock held on behalf of customer.

Inventory management for specific customers in termsof availability and physical storage.

In order to perform the repair customers sends parts to be repaired or to facilitate the repair of other parts

Customer stock

B

Page 8: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Customer Stock : Some attributes

Customer Stock

Non-Valuated

Available on all stock overviews

Held at storage location level

Unique per Customer

Page 9: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Customer Stock : Where used

Customer Stock

Goods Movements

Purchasing

Maintenance Order - Components

Page 10: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Customer stock in Maintenance Orders

- Material component Special Stock Type

Stock Type Possibilities

- Unrestricted stock- Customer Stock - Vendor-Consignment Stock- Project Stock- Customer Order Stock

Stock Type Possibilities

- Unrestricted stock- Customer Stock - Vendor-Consignment Stock- Project Stock- Customer Order Stock

Repair order - Customer 4711

• Material reservations possible for special stock

• Stock type can be selected within maintenance order processing

• Customer stock possible with cross-checking

Page 11: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Customer stock in Purchase Orders

Purchasing

• Possible to receive customer stock with a purchase order

• Subcontracting for parts in customer stock

Page 12: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Enhancements in Subcontracting

SUGAIR 35 HARTFORD 10 - 11.10.2000

Page 13: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Enhancements in Subcontracting

• Automatic creation of subcontracting purchase requisition directly from repair order.

• Subcontracting “Workbench”

• Inclusion of customer stock within subcontracting process.

• MPN interchange functionality supported within subcontracting

Page 14: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Business process

“Outbound”

“Inbound”

Service Service specification specification PurchasingPurchasing Picking, PackingPicking, Packing

Shipping ShippingMaterials Materials planningplanning

Shipping Shipping notificationnotification Goods receiptGoods receipt Inspection Inspection

processingprocessingInvoiceInvoice

verificationverification

Page 15: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Solution: Service specification

Used to specify and confirm internal work

Plan the return of the part back into stock

Acts as a cost collector

Service Service specification specification PurchasingPurchasing Picking, PackingPicking, Packing

Shipping ShippingMaterials Materials planningplanning

Shipping Shipping notificationnotification

GoodsGoods receipt receipt

Inspection Inspection processingprocessing

InvoiceInvoiceverificationverification

Create service order

Create purchase requisition

Link to purchase department

Specifies:

What is to be performedby the vendor

What is sent

What is received

Estimated shipping date

Requested delivery date

Page 16: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Solution: Purchasing

A purchase order is created with reference to the requisition.

Full functionality of MM-Purchasing is available. Info records

Source lists

EDI

Assign requisition to vendor

Create purchase order

Vendor evaluation

QM in Procurement

etc.

Service Service specification specification PurchasingPurchasing Picking, PackingPicking, Packing

Shipping ShippingMaterials Materials planningplanning

Shipping Shipping notificationnotification

GoodsGoods receipt receipt

Inspection Inspection processingprocessing

InvoiceInvoiceverificationverification

Page 17: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Subcontracting - Purchase order

SubcontractorMRO Provider

DISC1 Serial Number 47

10 L 1 DISC1 SerNr 47 1 DISC1 SerNr

47 2 BLADES

Purchase Order

+

The purchase order specifies which parts will be send to the subcontractor and which parts will be received back

Part that will be receipt back

Parts that will be send to the subcontractor

PurchasingPurchasing

Page 18: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Picking, Packing, Shipping

List outbound deliveries

Create DeliveryPick, pack &

transfer posting

From the “SC stock monitoring” overview, individual purchase order(s) are selected for delivery of subcontracting parts.

After picking, and perhaps packaging, a transfer posting is performed that moves the parts to vendor stock segment.

Picking, Packing, Picking, Packing, ShippingShipping

Page 19: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

Goods receipt

Goods receiptGoods receipt

Goods receipt of servicable parts

Part number Change Valuation Change

Serial Number Change

Consumption of parts in SC stock

Goods receipt for part

The parts are ‘consumed’ from the vendor

If there is a part number upgrade or a valuation change, the material serial numbers must be changed accordingly.

Traceability - The history for a specific serial number must be complete

Traceability

Page 20: Customer Stock - Sales Returns

2000 SAP AGIBU A&D/E&C

EVENTS: Relevant for customer stock

Own stock / Customer stock

ServiceableServiceable UnserviceableUnserviceableProvider

Customer Aircraft

Customer

Remove from

aircraft or assembly

Fit to aircraft or assembly

Receipt from and

dispatch to provider

Receipt from and

dispatch to customer

Subcontracting

Send to and receipt from

subcontractor

In-house Repair

Move to/from stores/hangar/

workshop internally