cv vu thi dieu linh

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0909.27.64.61 [email protected] Le Van Luong Str., Dist. 7, HCMC VŨ THỊ DIỆU LINH ABOUT ME Well-organized – Meticulous – Strong sense of responsibility CAREER OBJECTIVE Working in a dynamic and professional environment, learning from most excellent people to develop individual skills, become a team leader within 3-5 years. EDUCATION 2010 – 2015: UNIVERSITY OF ECONOMICS HCMC (UEH) Major: Foreign Trade GPA: 7.18/10 EXPERIENCE JUN 2015 – MAR 2016: CUSTOMER SERVICE EXECUTIVE, ALC CORP Receive transport plan from customers Arrange and make schedule to deliver containers to clients’ storage. Following trucks’ route and notify to clients if having trouble, try the best to reduce extra cost. Usually communicate with clients about their status shipments. Obtaining and giving a solution for all complain from clients, make sure they’re satisfied with supplying services

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Page 1: Cv vu thi dieu linh

0909.27.64.61

[email protected]

Le Van Luong Str., Dist. 7, HCMC

VŨ TH DI U LINHỊ Ệ

ABOUT ME Well-organized – Meticulous – Strong sense of responsibility

CAREER

OBJECTIVE

Working in a dynamic and professional environment, learning from

most excellent people to develop individual skills, become a team

leader within 3-5 years.

EDUCATION 2010 – 2015: UNIVERSITY OF ECONOMICS HCMC (UEH)

Major: Foreign Trade

GPA: 7.18/10

EXPERIENCE JUN 2015 – MAR 2016: CUSTOMER SERVICE EXECUTIVE, ALC CORP

Receive transport plan from customers

Arrange and make schedule to deliver containers to clients’

storage.

Following trucks’ route and notify to clients if having trouble, try

the best to reduce extra cost.

Usually communicate with clients about their status shipments.

Obtaining and giving a solution for all complain from clients, make

sure they’re satisfied with supplying services

Contact with shipping lines and forwarders for getting information

of clients’ shipment.

Support all relating function departments to guarantee to meet

clients’ demands.

Achievement: Always meet and overcome the monthly target, make

the good relationship with clients.

Learn point: Communication and solve the problem, have a basic

knowledge of customs procedure.

JAN – APR 2014: INTERN, TRUONG HAI AUTO

Being trained about import-export and customs procedures and

Page 2: Cv vu thi dieu linh

regulations, how to use ECUS5-VNACCS software and other issues

related to import/export

Prepare necessary documents to receive consignments at airports

and sea ports

Support other staff when necessary

Learned points: Using ECUS5-VNACCS software

NOV 2010- MAR 2011: COLLABORATOR, MARGROUP (MARKETING

CLUB OF UEH)

Learned points: Communication, Presentation, Teamwork, Working

under pressure.

SKILLS AND

ABILITIES

INFORMATICS

Proficient with Microsoft Office (National Informatics

Certificate Level B)

Good at Internet searching, Outlook and e-mail

FOREIGN LANGUAGES

English: Intermediate level (TOEIC 655)

WORK SKILLS

Basic Logistics knowledge

Excellent analyzing, synthesizing and problem solving skills

Strong at communication, negotiation and persuasive skills

Able to work individually and in a team and create good outcomes

Good at time management and overcoming pressure to catch up

with work flow.

REFERENCE Reference available on request