PREMIERE

An Indian Telecommunications

Professional with 9 years of

Experience in Radio Wireless

Technologies CDMA, WCDMA &

LTE in various Functional areas like

Network Planning & Engineering,

Project & Operations, Device &

Protocol Testing & Pre-Sales

Support.

I feel learning is a never ending

process, so what matters is the

individual appetite & exploring new

areas, taking new challenges &

treading the untrodden is what

keeps a man alive.

SKILLS

Product Management.

Device & Protocol Testing.

Customer Handling.

Planning & Engineering

Consulting.

Designing Process for

Operations Management.

Team Handling.

CDMA, WCDMA & LTE

Network Troubleshooting.

Technical Support.

Quick Learner.

Product Documentation.

Served as SME for Huawei,

Samsung & Ericsson RAN

Nodes.

AVISEK MUKHERJEE TELECOMMUNICATIONS | SPECIALIST | ERICSSON INDIA

LINKED IN| NAUKRI

MUMBAI. NOV 15, 2016

WORK EXPERIENCE

MANAGER - SPECIALIST •ERICSSON INDIA PVT. LTD. •AUG 2015 ~

Leading LTE Testing Projects Customer Requirement Analysis for Idea Cellular, Reliance JIO & Tikona Digital.

Test Bed Preparation & Conducting Ericsson LTE eNB, MBMS & CSFB Feature Testing.

Cross Vendor Device Inter-Operability Testing.

Functional & Performance Testing.

3GPP Compliance Testing for RRC / PDCP / RLC.

Product Local Hardening & Bugs & Defect Management with Product Development

team.

Consulting & Guiding Customer team for Product Lifecycle Management & Product

Performance optimization.

SENIOR EXECUTIVE II •SAMSUNG INDIA ELECTRONICS LTD. • SEP 2014 – AUG 2015

Supporting Customer RJIO for Pre-Audit for Network Handover from Project to

Operations.

Consulting & Supporting Operations Management Business Process Transformation

with Open Interface Integration of Samsung OSS with various RJIO Operational Function

Management Servers –

- Network Inventory Management

- Network Configuration Management

- Security Management

- Alarm Monitoring & Performance Management

- Network Element Large Scale Auto Integration Management.

Continued...to Page 2

ACADEMICS

BACHELOR OF TECHNOLOGY

Department of Computer science & Information Technology - 2007

Netaji Subhash Engineering College.

West Bengal University of Technology

DGPA 7.67

CERT. ADVANCED TELECOMMUNICATIONS PROTOCOL TESTIING

Tcloud Information Technologies.

C.I.S.C.E - Indian School Certificate – 2003

C.I.S.C.E - Indian Certificate for Secondary Education - 2001

9987068655 avisekmukherjee@live.com @Grey_terrain https://in.linkedin.com/in/avisek-mukherjee-47395325

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KNOWLEDGE BASE PROGRAMMING LANGUAGES VBA, PL/SQL, Python (Learning in Progress)

OPERATING SYSTEMS UNIX, LINUX5.8 TIKANGA, WIN 2000 SERVER, WIN XP.

DATABASE ENGINES SQL SERVER 2000, My SQL

NETWORKING KNOWLEDGE TCP/IP, CCNA Training

TELECOM KNOWLEDGE

WIRELESS TECHNOLOGIES LTE, LTE Advanced, eMBMS.

GSM, WCDMA, AN-AAA

CDMA20001x, CDMA –EVDO Rev.A. Rev.B.

EQUIPMENTS LTE

Ericsson DUS Series RBS 6000

Ericsson Small Cell RBS 6001

Ericsson Baseband 5216

Samsung MACRO Outdoor eNB, MCE

WCDMA

ZXWR RNC, ZXSDR NodeB, Huawei RNC6900, NodeB DBS 3900

GSM

Huawei PARC GBSC 6900 R14.

Huawei BTS 3900, BTS3012, BTS3012II.

CDMA

Huawei CDMA CBSC6680 PARC, 6600 MUSA

Huawei CBTS3606E, 3606AE, 3606C, 3606AC.

OSS Huawei M2000, ZTE NetNumen. Samsung LSM-R

WIRELESS PROTOCOLS UMTS Radio interface protocol stack LTE Air Interface Protocol Stack, S1-AP, X1-AP, GTP-C, GTP-U, SS7

RLC, RRC, NBAP and RANAP protocols for UMTS

WORK EXPERIENCE DETAILED

After completion of my Bachelor’s degree from West Bengal University of Technology ,The University of highest esteem & reputation in Technical

education in West Bengal, India in 2007. I joined Huawei Telecommunications from a campus Interview.

HUAWEI TELECOMMUNICATIONS INDIA PVT. LTD. (July 2007 –Feb 2010)

Responsibilities

Joined as a Graduate Engineer Trainee in Huawei Telecommunications India Pvt. Ltd. In Technical Services & Delivery

department. Successfully completed my on-job training for one year for the position of Engineer.

Participation & Achievements

Worked in TTSL Kolkata CDMA2000-1x Network SWAP Rollout as a BSC Engineer From this project myself as a GET got hands on training in Telecom Hardware, Network Management,

KPI study & analysis, parametric based knowledge on technologies like CDMA2000 1X & got high exposure in Fault management &

Troubleshooting.

UP-West TTSL CDMA2000-1x SWAP project as RAN Engineer.

UP-East Huawei-TTSL CDMA2000 1x SWAP Project as BSC Engineer.

The projects I have served as BSS Team Leader. (From Jan 2009 to Feb 2010) Delhi Huawei – TTSL CDMA2000 1x SWAP & EVDO

Project.

It is the biggest & the Pilot project for Huawei in India till date for its client Tata Teleservices Ltd. Delhi Network had 8 BSCs with 950 BTS

for Engineering Rollout.

Rajasthan –Jodhpur EVDO Project & Tech support.

After successfully completion of Jodhpur EVDO Project I was promoted to the level senior tech support engineer for

Pan India EVDO project. Here as a Senior Tech support Engineer I kept supporting for projects like UPE, Rajasthan, and Delhi.

Kolkata MTS Greenfield – CDMA2001x & EVDO Project.

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Served in Huawei-UNINOR GSM Kolkata Project for a short period of time. ( As a support Engineer)

Knowledge areas gained

A ,A1p A2p, A3A7, A10/A11 interface planning & implementation

CDMA, WCDMA & GSM (Brief) BSC Capacity planning, implementation & Equipment Troubleshooting.

Huawei CDMA-BSC6680, EVDO Network management & troubleshooting.

M2000. Huawei Data Server commissioning & Maintenance.

Working Knowledge on BTS 3606E, BTS 3606C, BTS 3606AC.

ALCATEL-LUCENT MANAGED SOLUTIONS INDIA PVT. LTD. (Mar 2010 – Sep 2014)

Responsibilities

Joined ALUMS in March 2010 in Kolkata in MTS-ALUMS Managed services project as Senior Engineer.

Moved to Mumbai ALUMS TEC (Technical Excellence Centre) in Oct 2010 as CDMA & WCDMA BSS-SME & served till Sep, 2014.

Participation & Achievements

Worked as a Senior Engineer in Kolkata MTS-ALUMS MS project & also served as a Tech support for Bihar, Jharkhand, Assam & North

East. Looked after Network maintenance, KPI Monitoring & analysis, fault management, Equipment troubleshooting & achieving

customer targets.

Moved to Mumbai as CDMA & WCDMA BSS-SME in ALUMS TEC level-II support.

Here I looked after Network issues, Equipment & KPI oriented issues in Huawei BSC6680 & RNC6900 for Ten circles of Reliance-Huawei

CDMA Network & four WCDMA circles with two other team members in a Trouble ticket model & got promoted to the capacity of

Assistant Manager Level in May 2011.

Published 58 Technical documents comprising of MOPs, RCA, Case studies for RCOM for supporting Level-I circle engineers.

Provided 14 training in circles on Huawei CBSC6680 & RNC6900 for Reliance network.

Supporting RCOM ZTE CDMA & WCDMA Network alongside Huawei CDMA from July 2013.

Development of Tools like Zero Call Monitoring, Health Index, Script generation Tool.

Development of Access & InfoPath Based Trouble Ticket system & Database Updation.

Key Deliverables Providing solutions to technical issues in the RCOM network across India on Huawei CDMA & WCDMA within the time stipulated by the

Service Level Agreement.

Supervise for network safety activities like Server health check and maintenance half yearly all over India commercial servers for

consistent stability and reliability.

Conducting weekly meetings with the regional teams for discussing their queries & issues.

Participating in the weekly meetings with Huawei HQ to discuss the major problems that we are currently facing in the network

Prioritizing the issues according to their level of severity and plan the further course of action accordingly.

Conducting testing of new features in TEST Lab.

Conducting FOA of the tested feature in the network.

Equipment up gradation without Vendor Support.

Conducting Database, Configuration & Fault Prevention Audits.

Verification of Vendor MOPs.

Support to planning team, Vendor & Circle team for solutions to particular problems, architectural changes, feature implementation etc.

Training & Knowledge areas gained

CDMA & WCDMA Network BSS Management, Troubleshooting & Quality control.

BSS - Huawei CBSC6680, RNC 6900, DBS3900 Planning & Engineering.

BSS – ZTE ZXC10 BSC, ZXWR RNC & ZXSDR NodeB.

NSS – MSOFTX3000, UMG 8900, AN-AAA Functionality.

Escalation & Incidence management on critical network BSS & Performance issues.

Integrated inter/intra-vendor Iu-CS, Iu-PS, Iur, Iub, Abis, A and Ater interfaces.

Performed feature testing for UTRAN equipment involving RNC, Node B and EMS before the commercial deployment at RTIC (Reliance

Technology Innovation Center) and later performed the same in commercial networks across 3 circles.

Level-I team management.

Troubleshooting and testing based on analysis of RANAP, RNSAP, RRC, RLC, NBAP and MAC layer.

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SAMSUNG INDIA ELECTRONICS PVT. LTD. (Sep 2014- Aug 2015)

Responsibilities

Joined Samsung India in LTE eNodeB –RF & Fault Management L3 TAC in Sep, 2014 for RJIO Project.

Have undergone Samsung LTE eNodeB, eMBMS & Performance Management training.

Participation & Achievements

Implementation of RJIL PAN INDIA Samsung LSM-R - RJIL OSS Server Integration & Fault Troubleshooting.

Network Elements SNMP, NTP, Hardware Fault & RF Performance Issues Troubleshooting.

Samsung OSS (Linux & MySQL) – LSM-R & Macro eNodeB Software Upgradation.

Supporting Customer for customer side Alarm Management, Inventory Management, Security Management & RF Performance KPI

Management OSS Implementation.

Network & eNodeB Equipment Fault resolution through Program Management Process for SCFT & Cluster Optimization.

Streamlining Operations Network Status Reports – KPI ( Availability , Accessibility, HO )

Currently in the process of gaining maximum exposure & enhance Troubleshooting skills in Samsung LTE Equipments & Technology.

Currently involved in the HPSM –JIRA (Different Vendor Ticketing Tools) Integration Project for Semi & Full Automation.

Training & Knowledge areas gained

IPV6 Data Transport Network Troubleshooting for eNodeB. LTE (RAN) & eMBMS Technology.

LTE – RF & Network SON Feature Testing, Management & Troubleshooting. Advanced knowledge in Linux OS

Have gained Beginner Level Knowledge in MySQL DB.

Have gained Beginner Level Knowledge in Evolved Packet Core & IMS. Currently gaining knowledge on LTE Performance Management.

ERICSSON INDIA PVT.LTD. (Aug 2015 ~)

Responsibilities – Testing Lead

Understanding & Analyzing Customer LTE eNB Device Acceptance Testing Requirements.

Feasibility Analysis of testing requirement & classifying it as per LAB & field environment applicability.

Classifying it under compliance, performance, Load, functional, Inter-Operability or Additional Feature Testing.

Make Test Plan, Preparing & Validating of Test Bed and conducting dry run.

Conduct Test for Final acceptance from the customer.

Create Report & documentation for each Test Case with the allocated team.

Track the glitches or bugs, Prepare Fault Observation document & Register work orders for Product development team.

Preparing Weekly Progress Reports & Bugs fixing Report & arranging periodical meetings with customer.

Conducting & Validating FOA Results in case of Live Network

Participation & Achievements Successful Completion of LAB & field IOT for Idea Cellular, Reliance JIO & Tikona Digital.

Successful Completion of eMBMS & eNB – OSS Auto-Integration for First time in India for Ericsson.

Successful OSS Integration with various RJIO Network Operations function servers.

DECLARATION

I do hereby declare that all the above Information provided are true to the best of my knowledge.

Place : Mumbai

Date : Nov 15, 2016 _____________________________________________