AYHAN KARAMAN Phone number: +90 530 3171461, email: ayhan@tr.ibm.com, http://tr.linkedin.com/pub/ayhan-karaman/4/2b/6a0/

(IBM Certified PM, PMP®, CCNP®, ITIL V3)

Academic Qualification

Ege University, IZMIR - TURKEY

B Sc degree in Computer Engineering

GPA : 69.9

Hobbies Puzzles, Math Games, Ski, Football, Drawing

Experience

2009 - Present IBM GLOBAL SERVICES

IBM Senior Project Manager

Delivery Project Executive (DPE)

KKB Strategic Outsourcing Project (Delivery Project Executive) (03.2014 - …)

ULKER – YILDIZ HOLDING Strategic Outsourcing Project (Delivery Project Executive) (01.2009 - …)

COCA-COLA Strategic Outsourcing Project (Delivery Project Executive) (03.2014 – 07.2014)

AVIVASA Strategic Outsourcing Project (Delivery Project Executive/Service Manager) (07.2008 – 02.2014)

AKSIGORTA Strategic Outsourcing Project (Delivery Project Executive/Service Manager) (10.2011 – 12.2012)

FINANSBANK Back-Transition Project (Project Manager) (07.2009 – 09.2009)

1999 - 2009 IBM TURK LTD STI

Delivery Project Executive (DPE)

Service Manager

Network IT Architect

IT Specialist

ULKER – YILDIZ HOLDING Strategic Outsourcing Project (Delivery Project Executive) (01.2009 – …)

AVIVASA Strategic Outsourcing Project (Delivery Project Executive/Service Manager) (07.2008 – …)

AKSIGORTA Strategic Outsourcing Project (Delivery Project Executive/Service Manager) (07.2008 – 01.2009)

FINANSBANK DC Relocation Project (IBM Project Manager) (09.2008)

ISNET ISP Coordinator (2007-2008)

FINANSBANK Strategic Outsourcing Project (Service Manager ) (07.2006-06.2009)

FIBA HOLDING Strategic Outsourcing Project (Service Manager) (12.2006-11.2008)

IBM gSNI Project (Network Infrastructure) (2005-2008)

ELECTROLUX Strategic Outsourcing Project (Service Manager) (2006-2008)

FIBA HOLDING Strategic Outsourcing Project (Network Administrator) (2006-2008)

FINANSBANK Strategic Outsourcing Project (Network Administrator) (2004-2008)

ZORLU HOLDING Strategic Outsourcing Project (Service Manager – Network, EndUser, VIA) (2005-2006)

IKEA Izmir Strategic Outsourcing Project (Service Manager) (2005-2006)

CARLSBERG Strategic Outsourcing Project (Service Manager) (2005-2006)

VISTEON Strategic Outsourcing Project (Transaction Manager-Network Analyst) (2005)

DANONE Strategic Outsourcing Project (Network Performance and Capability) (2005-2006)

PFIZER Strategic Outsourcing Project (Network Management) (2005-2007)

MICHELIN Strategic Outsourcing Project (Network Analyst) (2005)

IBM Data Center Modifications (2005)

TDI Strategic Outsourcing Project (Network Design) (2004-2005)

DOW CHEMICAL Data Center Consulting (2004-2005)

FINANSBANK Network Management (2004)

FINANSBANK Data Center Project (2004)

IBM BTO Network Project (2004)

ELECTROLUX Network Management (2004)

COCA-COLA Servers Relocation Project (2004)

JP MORGAN&CHASE Bank Servers Administration (2004-2005)

IBM Network Projects (Power9, NMLM, GetToStandard, WLES) (2003-2004)

IBM Wireless Network Implementation (2004)

IBM Network Management And Administration (2004)

TURK TELEKOM IT Consulting Project (2003)

IBM Ethernet Migration Project (Token Ring to Ethernet) (2003-2004)

IBM Analysis and Design of Ethernet Infrastructure & Cabling Project (2003)

IBM Replix Fax Services Project (2002)

IBM PSM&IPM (Printing System Management & Info Print Manager) Project (2000-2005)

IBM DCE (Distributed Computing Environment) Server Installation &Maintenance (2001-2004)

IBM PSM Server Installation &Maintenance (2000)

IBM PSM to IPM Migration (Web Based) Installation &Maintenance (2001)

SOLECTRON Strategic Outsourcing Project (Installation &Configuration of Servers) (2001-2005)

IBM Lotus Notes Migration Project

ISSI (IBM Standard Software Installer) Server Installation &Maintenance

ISCI (IBM Standard Client Installer) Server Installation &Maintenance

IBM TSCF (Target System Control Facility) Administration

IBM Kozyatagi Office Project (Network Infrastructure)

IBM Helpdesk Organization

IBM Internal Deskside Support

IBM Print Server Administration

IBM DNS, DHCP and Proxy Servers Administration

1996 - 1998 IBM TURK LTD STI IT Technician

IBM Internal Deskside Support

IBM Print Server Administration

IBM Inventory Program with Turbo C

1994 TEE AS (Arçelik) Summer Intern

Inventory Program with C++

Courses

Leadership for Strategic Execution – Istanbul, Turkey (2013)

Advanced Leadership for PMs – Istanbul, Turkey (2012)

Project Management Orientation – Istanbul, Turkey (2011)

ITIL Certification Education – Istanbul, Turkey (2009)

PMP Certification Education – Istanbul, Turkey (2009)

IBM DPE (Delivery Project Executive) Education – Lisbon, Portugal (2008)

IBM DPE/DPM Tools, Financial Management – Istanbul, Turkey (2008)

IBM Account Management Systems Education – Istanbul, Turkey (2008)

Communication Skills Education – Istanbul, Turkey (2008)

IBM IT Architect, Architectural Thinking – Istanbul, Turkey (2007)

IBM Technical Leader Workshop 2 – Madrid Spain (2007)

IBM Technical Architectural Method Workshop – Istanbul, Turkey (2006)

IBM Accreditation and Certification Seminar – Istanbul, Turkey (2006)

IBM Technical Leader Workshop 1 – Istanbul, Turkey (2006)

Project Management Principles – Istanbul, Turkey (2005)

Aperture Education – Frankfurt, Germany

Cisco SECUR Course – Istanbul, Turkey

Lotus Notes Programming 1&2 – Istanbul, Turkey

Lotus Domino Administration 1&2 – Istanbul, Turkey

Lotus Notes R5 Installation &Support – Berlin, Germany

AIX V4 System Administration – Istanbul, Turkey

MS W2000 Administration – Nice, France

MS W2000 e-Client Tests – Stuttgart, Germany

Mobile e-Business University – Brussels, Belgium

Professional & Technical Skills

IBM Certified Project Manager (IBM Senior Project Manager)

IBM Delivery Project Executive (DPE)

ITIL V3 Certified

PMI – PMP Certified

Cisco Certified Design Associate (CCDA)

Cisco Certified Network Professional (CCNP)

Cisco Certified Security Fundamentals (CQS – SECUR)

Data Center Implementation & Management

Lotus Notes & Lotus Domino Server Administration and Programming

Network Management and Administration (Token Ring & Ethernet, GSNI, Wireless)

Security Management (Firewall (PIX, ASA), IPS, Access Devices)

Administration of server platforms (OS2 (WARP), UNIX (AIX), Windows)

Administration of server services (DNS, DHCP, Printing, Fax (Replix), Cisco ACS)

Awards

2013- Sales Eminence Award of IBM

2012- Sales Eminence Award of IBM

2011- Sales Eminence Award of IBM

2010-Employee Retention Program of IBM

2010- Service Excellence Award of IBM (Yildiz Holding Customer Satisfaction)

2009- Service Excellence Award of IBM (Finansbank Back-Transition Project)

2009- Service Excellence Award of IBM (Avivasa Audit)

2008-Employee Retention Program of IBM

2008-Service Excellence Award of IBM (Finansbank Network Administration)

2007-Service Excellence Award of IBM (FIBA Transition&Transformation Project)

2006-Bravo Award of IBM (Zorlu SO Project)

2005-Bravo Award of IBM (Data Center Project)

2004-Pulling Together Award of IBM (Ethernet Migration Project)

2003-Bravo Award of IBM (Implementation of e-place project in IBM Turk)

1989-Honourable Mention Award of TUBITAK Mathematics Competition

1988-Third Degree Award of TUBITAK Mathematics Competition

1986-Second Degree Award of TUBITAK Mathematics Competition

1985-First Degree Award of Sumerbank Drawing Award

Personal Information

Advanced knowledge of English (Aegean Univ. Foreign Language School, Central School of London)

Born in 1973

Married with 2 children

Istanbul, Asian site located

Project Experiences

AvivaSA is a leading individual pension and life insurance company in Turkey.

All AvivaSA IT services (Customer Service Center, Deskside Support Services, Server Administration, Database

Management, Mail Services, Middleware Services, Disaster Recovery Services, Network Services...etc) are

managed by IBM Strategic Outsourcing team.

I was delivery responsible of SO project for all services and other projects as a DPE.

Yildiz Holding (YH) is one of the biggest group with 68 companies and produces 1500 different products. Its

“Ulker” brand is a leader in biscuits and milk products market in Turkey.

YH SAP systems were outsourced to IBM Strategic Outsourcing and I managed the service & projects as a delivery

responsible of IBM SO Project.

Finansbank is a commercial bank in top five of Turkey. Credit Card services are one of the main parts of

Finansbank banking services.

As per my responsibility (account DPE) of Finansbank , I was in charge of managing services & projects and

coordinating IBM teams. I accomplished projects such as Data Center Relocation & Reorganization Project,

Network & Security Transformation Project and Credit Card Infrastructure Refresh Project.

Aksigorta is a leading health and elementer insurance company in Turkey.

All Aksigorta IT services were managed by IBM Strategic Outsourcing and I managed the projects & services as a

DPE