PRINT | DIGITAL | MARKETINGHighly experienced writer/editor offering proven ability to manage six large publications each year while effectively managing all stakeholders through the process. Adept at storytelling including: magazine articles; website copy; media releases; brochures and posters; and social media content. Strong social values underpin contribution to vulnerable members of our community through my social media campaign on homelessness - Two Each.

EXPERTISE OFFERED

PRINT Research and analysis Storytelling Proofreading and

editing Author feedback Magazine page

planning Stakeholder

management Media releases

DIGITAL Research and analysis Writing website copy Proofreading and editing Website development MailChimp enewsletters EventBrite Google Analytics Social media strategy and

content

MARKETING Marketing and

communications strategy

Media relations Member and public

relations Diverse marketing

copy Events promotion SurveyMonkey

EDUCATION & TRAININGPostgraduate Certificate in Arts, (Editing and Communications), University of MelbourneGraduate Diploma in Journalism, RMIT UniversityEnglish Honours, La Trobe UniversityGraduate Diploma in Humanities, (Theatre and Drama), La Trobe UniversityBachelor of Arts (pass degree), La Trobe University

CAREER SUMMARY

Writer/Editor Australian Drilling Industry Association, Dec. 2007 – Oct. 2016Website Owner and Editor, MEAP Careers, Jan. 2005 – June 2012Freelance Writer, Inpress, Mar. 2005 – Jan. 2008Administration /Customer Service, Employment Agencies, Dec. 2004 – Dec. 2007Customer Service Consultant, Yarra Valley Water, Nov. 2000 – Jun. 2004News Reporter, Emerald Hill Times, Jun. 2000 – Aug. 2000

PROFESSIONAL DEVELOPMENTVolunteer Reviewer for theatrepress.com.au, 2016

Online Marketing for Small Businesses, 2014Photography - The Essential Elements, Chisholm Institute, 2012

Feature writing workshop, Writers Victoria, 2010Online feature writing course, Australian Writers’ Centre, 2007

CURRICULUM VITAEChristine Young

RECENT COMMUNICATIONS EXPERIENCEWriter/Editor, Australian Drilling Industry Association, Melbourne Dec. 2007 – Oct. 2016

Australian Drilling Industry Association (ADIA) is a not-for-profit organisation representing the onshore drilling industry. ADIA has 800 members consisting of drilling contractors, suppliers, consultants and associated professionals. Members are small to medium-sized companies operating in markets such as waterwell drilling; minerals exploration; and civil infrastructure construction. Web: adia.com.au

Efficiently managed production of six quality magazines per annum. Project management of the magazines encompasses many job functions, including: industry research; commissioning articles; storytelling, proofreading and editing; managing external suppliers; magazine page planning and layout; meeting agreed deadlines; and initiating and maintaining long term stakeholder relationships.

Composed relevant and compelling content: Researched and wrote a wide range of plain English articles, including: nearly 60 stories about drilling industry pioneers; ADIA events promotion; technical articles; features; general industry news; technology and innovation; and issues affecting members’ businesses.

Directed all editing while managing writers including proofreading and editing every story submitted for publication. Also responsible for articles topics; deadlines; page planning; and presentation of articles.

Met Australasian Drilling deadlines and quality standards by developing strong working relationships with internal colleagues; external writers; advertising agent; graphic designers; printer; and mailhouse. Australasian Drilling is delivered to 2,500 addresses and has a readership of approx. 10,000.

Managed multiple projects simultaneously while attending and reporting on ADIA’s biennial conference. The conference coincides with magazine deadlines which require the highest level of organisation and prioritising; consistent success has been demonstrated during these times.

Website development and writing: Updated design and rewrote copy for adia.com.au in 2015. Designed and wrote content for ADIA’s 2014 conference website. Responsible for regularly updating ADIA website content; and ongoing website improvements to enhance user experience (UX).

Engaged target market with online tools: Planned and implemented a social media strategy that successfully promoted ADIA as the drilling industry’s best source of news and resources. Social media platforms were Twitter, LinkedIn, and Facebook. Content aims to direct potential members and advertisers to the website.

MEAP Careers was a website that gave emerging writers a place to have their reviews and articles published. At its peak, MEAP (Media, Entertainment, Arts and Publishing) Careers had 30 volunteer writers based in Victoria, NSW and Queensland. The website also advertised jobs in the media, entertainment, arts and publishing industries.

Provided exceptional customer service: Each year, I emailed and phoned members who hadn’t paid their membership before the deadline for the annual members’ directory. Non-payment meant their details would not be included in the directory which is vital for promoting their businesses. Result: raised revenue for ADIA and gave outstanding service to members.

Freelance Writer, Inpress, Melbourne Mar. 2005 – Jan. 2008

Inpress is a free weekly music magazine (street press) that is released in Melbourne and engages an audience of more than 500,000 people each week.

Wrote cover and feature articles for Interval (Arts section of Inpress). Topics included theatre productions; dance performances; Melbourne Fringe Festival shows; and Melbourne International Comedy Festival (MICF) shows. Also wrote reviews on theatre, live comedy, CDs and books.

2 Confidential Curriculum Vitae of Christine Young

PREVIOUS EMPLOYMENT

Employment Agencies, Melbourne Dec. 2004 – Dec. 2007Working on short and long term contracts with various employment agencies across Melbourne which grew skills such as customer service; business administration; and organisational abilities.

Yarra Valley Water (YVW), Melbourne Nov. 2000 – Jun. 2004Role 1: Customer service consultant answering telephone queries, about customer bills and water/sewer faults, from YVW’s 1.7 million customer base. Role 2: Sewer Case Management Officer assisting several hundred customers with repeat or severe sewer issues within a $1 million capital expenditure budget.

News Reporter, Emerald Hill Times, Melbourne Jun. – Aug. 2000Assigned responsibility for reporting majority of community news for this local inner bayside newspaper. Stories range from public order, council planning and regulations; human interest; local community events; schools; and community organisations.

TECHNICAL EXPERTISEMicrosoft Office 365 suite, Adobe Design CS3 suite

Web content management systems:Wordpress, Soho Launch Pro Edition

Customer databases: Billing and faults; SAP, CARMS, Hansen

EDMs: MailChimp, Survey Monkey, EventBrite

Google Analytics

PERSONAL DEVELOPMENT

Member, Amnesty International May, 2013-currentParticipate in online advocacy campaigns. ‘Human Rights Defender’ from March, 2015.

Founder, ‘Two Each’ May, 2012-currentRaising awareness of issues affecting homeless persons: facebook.com/twoeach.

3 Confidential Curriculum Vitae of Christine Young