Darla A. Devlin

(925) 212-4382

darla.devlin@gmail.comhttps://www.linkedin.com/DarlaDevlin

8 years of Benefits/HR experience. With well-rounded employment history and outstanding work ethic; I can come in and be a big contributor to achieve any goals set forth. Versatility is my strength, as my resume and qualifications will show.

Professional Experience

The Money Source, Inc. 10/16 to Present Human Resources Benefits and Payroll Administrator

Reviews and manages timesheets and time and attendance system for all staff, to ensure accuracy. Researches and resolves payroll, commissions, and payroll tax-related issues. Processes garnishments, support orders, VOE’s, and any other third-party payments. Enter all new employees into our HRIS system. Main point contact for benefits. Processing benefit changes, enrollments, and billing. Administer all aspects of Leave of Absence process including, but not limited to, employee communications,

appropriate processing of paid and unpaid time off with payroll, etc.   Process benefit changes and manage all aspects of benefits including Medical, Dental, Vision, STD, LTD,

FSA, Life, 401(k). Processes COBRA through third party vendor, responds to related employee questions.

R3 Builders, Inc. 03/16 to 10/16 Human Resources Manager/Executive Assistant

Provide daily support President (Founder), Executive team and cross functional departments and locations of 50 plus employees in CA & TX.

Manage daily operations and facilities (building management, IT, Safety). Serves as HR Manager (Recruiting, Compensation & Benefits, Training & Development, Performance

Management) Program Administrator for Illness Injury Prevention Plan, Environmental Health & Safety and Safety

committee. Support all recruiting activities from job postings, interview scheduling and new employee on-boarding. Manage servicing and distribution of company vehicles and vehicle fleet software. Arrange travel itineraries and meeting agendas. Administer company employee benefits program

Jopari Solutions, Inc. 1/12-7/15 Quality Control Engineer, Production Operations, Client Support Manager, Project Manager

Architected, integrated, and implemented an enterprise wide cloud based CRM application (MS Dynamics), transforming into a Customer Support, Sales, and Marketing and Finance solution to integrate with Development change requests (Jira) and Project/Product Support tools (Confluence).

Product Owner and System Administrator for company’s cloud based applications, including Microsoft Office 365.

Lead user/specialist for all internal and external products and applications. Led daily Scrum Meetings with the Implementation team. Attend prioritization meetings to determine which projects, system enhancements and bug fixes

will get committed into current and future agile sprints.

Created Customer Support Handbook and implemented new process and procedures to streamline business success & reduce support requests.

Partner with management and other lines of business to oversee all aspects of escalations, product development, and system outage management (Code Red Escalation)

Coach and develop my team to address new product releases and product enhancements Host weekly conference calls with Support staff and Account Managers for updates and pressing

issues Create and process all implementations for Electronic Funds Transfer (EFT) enrollment for our

clients Educate and train clients to use our company Web Portal and Products

Athens Administrators Client Trust Accounting Specialist III, 10/08 to 1/12

Worked closely with the CFO on various projects and annual audits. Processed check release for all Workers Comp and Property Casualty payments. Worked closely with clients to process prefunding of settlements payments. Monthly bank reconciliation for client escrow bank accounts. Process Escheatment payments with state for stale/unclaimed payments. Followed up with aging reports. Produced monthly/ YTD financial reports for President and CFO.

Bank of America Licensed Private Client Manager, 9/05 to 1/08

Counseled clients with liquid and investable assets over $5 million per household increasing their net worth.

Reviewed and made recommendations with customer’s investment portfolios, bank products, mortgages, and trust documents; resulting in a higher return for the customer.

Was ranked # 5 in the top 10 client managers out of 50 for 18 consecutive months.

Wells Fargo Private Bank Executive Assistant / Private Client Manager Associate, 03/00 to 9/05

Executive Assistant to VP Regional Manager & Sales Manager

Coordinate Management meetings and distribution of confidential materials.

Supported three Private Bankers and the Private Banking Director. I trained all new associates and created policy and procedure guidelines for the department. I

opened all banking products for high net worth clients and processed all loan and investment applications.

Cache Creek Casino Human Resources Benefits Coordinator/Safety Administrator, 10/95 to 3/00

Recruiting and on-boarding of all new-hires. Administered all company benefit programs. Held open enrollment benefits meetings for newly eligible employees. Processed all Workers Compensation injuries and assisted with return to work programs.

Education

University of Phoenix, Bachelor of Science in Business Management 3.52 GPA

University of Phoenix, Masters of Science in Counseling

Technical QualificationsAscentis, NovaTime, CRM Dynamics, Microsoft Office 365, JIRA, Oracle-MySQL, FileZilla, Adobe, Eclipse, and various Web Portal applications.

Licenses HeldLife and Health Insurance License-Dept of Insurance State of CA License # OK46011Property & Casualty Agent/Broker-Dept of Insurance State of CA License # OK46011

CA Notary Republic Commission # 2041633

AwardsService Excellence Award- Wells Fargo Private Bank, 2004

Blue Diamond Award- Jopari Solutions, Inc., Dec. 2013