data management accuracy increased by 99% for a pharma giant with rpa solutions
DESCRIPTION
Cygnet’s business analysts understood the client’s expectations and detailed requirements to identify their challenges. After thorough discovery of the client’s unique preferences, challenges and requirements, the team proposed the implementation of a RPA Solution.TRANSCRIPT
DATA MANAGEMENTACCURACYINCREASED BY 99%
CYGNET INFOTECH+1-609-245-0971
For a Pharma Giant withRobotic Process Automation
COUNTRYINDIA
DOMAINPHARMACEUTICALS
The client is one of the global top 15 pharmaceutical companies o�ering Branded and Generic Formulations, Biosimilars and Active Pharmaceutical Ingredients (APIs). It is a significant player in the US, India, Japan and additionally in other counties within APAC, EMEA and LATAM holding a global leadership position in Anti-TB and Cephalosporin segments.
CLIENT PROFILE
50+Years of
experience
18World-class
manufacturing facilities
20,000Strong team
of experts
BUSINESS SCENARIOThe client is committed to drive cutting-edge research and build world-class capabilities inmanufacturing, supply chain andcommercialization to meet thedemanding needs of medical care.
They endeavor to o�er productsand solutions to consumersimproving and maintaining asuperior quality of life for people.
The client had been manually managing the entire customer data. It would take them 4-5 days to bifurcate the data of mismatched invoices and invoices which were not available on their Indirect Tax system and get back to their customers by email.
They had also been facing several challenges while processing their data manually whensplitting the raw file into multiple files based on usernames and sending that file to the respective user by email.
BUSINESS CHALLENGES
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INEFFICIENT MANUAL MECHANISM TO FIND MISSING VALUES IN SPREADSHEETS
NEARLY 2 DAYS’ PROCESSING TIME FOR 1000 ROWS PER SPREADSHEET
20-30% CHANCES OF HUMAN ERRORS IN THE FINAL OUTCOMES
INABILITY TO COPE WITH UNEXPECTED SPIKES IN MANUAL DATA ENTRIES
INACCURATE OUTCOMES RESULTING IN OPERATIONAL CHALLENGES
COMPLICATED DATA MANAGEMENT
CYGNET’S SOLUTIONCygnet’s business analysts understood the client’s expectations and detailed requirements to identify their challenges. After thorough discovery, the team proposed implementation of a Robotic ProcessAutomation solution.
The development team built a robust BOT to address the identified data management and accuracychallenges.
To execute the process, the user simply needs to define the details in the config file which includes:
1. Sender/receiver email IDs
2. Email content (Subject, Body, Attachment naming conventions) – Email body can be in HTML format as well
3. File Paths
4. Details for Mapping Data in Excel Files
As an Input, the Bot includes two sets of files:
1. One set includes the list of Invoices processed in the Defined time duration
2. Another set includes the mapping of PO numbers with user details
The Bot validates the invoice data and maps it with the PO numbers and relevant contact details of the usersgenerating the following set of files as an output.
There will be three sets of files:
1. Individual Excel sheet for each user classified by its PO Number. It will be sent to the individual user via email.
2 One set will contain invoice data with PO numbers that are not found in the Master file and,
3. The other set will contain invoice data in which usernames are not found relevant to their PO numbers.
The above Output files (2 & 3) will be sent to the respective user IDs as mentioned in the configuration file.
Additionally, based on the client’s request, ourdevelopers also included a failure condition for the BOT, i.e. email would not be sent to the users if the file size exceeded 10 MB as the client’s network limited sending or receiving emails with attachments beyond 10 MB.
This ultimately fast-tracked the client’s productivity with 99% accuracy using the Bot to mimic human actions while performing the same task. Moreover, due to the technical rule-based nature of the repetitive tasks, they could easily be automated without causing disruption to the client’s existing IT infrastructure.
FUNCTIONAL USE CASE
USER
USER INPUT
OUTPUT DATA
SEND EMAIL
PROCESS DATA
CYGNET RPA SOLUTION
INTENDED USERS
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TOOLS AND TECHNOLOGY
PROJECT MANAGEMENTMETHODOLOGYAgile
Python 3.7 OS: Windows 10DEVELOPMENT ENVIRONMENT
Standalone ApplicationDEVELOPMENT FRAMEWORK
Local Dataframe ObjectDATABASE
SMTP, DataframeTOOLS
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BUSINESS BENEFITS
REDUCED OVERALL MANUAL DATA PROCESSING TIMEFROM 5 DAYS TO 10-15 MINS
BIFURCATED MORE THAN 100000 RECORDS SO FAR
ACHIEVED 99% ACCURATE RESULTS
REDUCTION IN SPREADSHEETPROCESSING OF 1000 ROWS TO 10 MINS FROM 2 DAYS
40% PRODUCTIVITY IMPROVEMENT FOR THEOVERALL PROCESS
DRAMATICALLY INCREASED THE DATA MANAGEMENT
Cygnet Infotech is one of the most trusted names in the IT space delivering technology solutions to global clientsacross 35 countries. Born out of a vision to create softwaredevelopment company where quality, innovation andpersonalized services trump low cost, makeshift solution, Cygnet partners with its client to help them transform intohigh performance businesses.
Cygnet has deep industry and business process expertise, global resources and a proven track record in deliveringinnovative technology solutions. Cygnet can mobilize theright people, skills and technologies that improves businessperformance.
ABOUT CYGNET
CONTACT USUSACygnet Infotech LLC.125 Village Boulevard,Suite 315, Princeton,NJ 08540
+1-609-245-0971 +1-609-533-8393
INDIACygnet Infotech Pvt. Ltd.16-Swastik Society,Nr. AMCO Bank, Stadium Circle,Navrangpura, Ahmedabad 380009
+91-79-67124000
UKCygnet Infotech Ltd.Devonshire House60 Goswell Road, London, United Kingdom, EC1M 7AD
+44-20-8099-1653
DUBAICygnet Fintech SoftwareUnit 807, Ubora Tower 2,Business Bay, Dubai,UAE, PO Box No.: 418360
+971 52 830 5127
Copyright © 2019 Cygnet Infotech | www.cygnet-infotech.com
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