datasync sugarcon 2010 presentation

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Page 1: DataSync SugarCON 2010 Presentation
Page 2: DataSync SugarCON 2010 Presentation

What is DataSync Suite?

Introduced in 2009, DataSync Suite is a fully integrated business platform. Connects SugarCRM to Zimbra, Quickbooks, Drupal, and other applications

Easily extensible framework for adding new applications

Can be deployed as a multi-tenant hosted service

Platform backed by venture funded company Rapidly expanding global partner network

Page 3: DataSync SugarCON 2010 Presentation

The Cloud is Open, But?

Applications

often aren't

integrated

Upgrades

break

integration

Requires

relationships

with each

vendor

Market

Acceptance

Not

Complete

Cloud services are managed independently

Page 4: DataSync SugarCON 2010 Presentation

What DataSync Suite DoesDSS takes data and shares it amongst all of your business

software applications and hardware.

Page 5: DataSync SugarCON 2010 Presentation

Customer Lifecycle Management

Web Content Management

Marketing AutomationLead Management

Customer Relationship Management

Workflow Automation

Prospect lands on website

Prospect fills out info request form

Lead is scored and synced with CRM

Sales Process is managed

Proposal is submitted

Customer places order

Follow-up & Ongoingbilling management

E-mail, Scheduling, Team Collaboration

Financial Management

Page 6: DataSync SugarCON 2010 Presentation

Integration Features

Website form integration with Pardot/Sugar

Communication integration (Email archiving, CRM contact management, single calendar)

SugarCRM order processing/billing history integration with Quickbooks

Full mobile device integration

Page 7: DataSync SugarCON 2010 Presentation

DSS Solves Cloud Isolation By:

Single user access model (Web portal) Data integration between applications Central user & permission management Single vendor to purchase licenses & services from

Advantages: Seamless user experience FAST Deployment Cloud or on-premise Lower total cost of ownership (TCO)

Page 8: DataSync SugarCON 2010 Presentation

Distribution Channel D

istr

ibuto

rVA

RU

sers

Page 9: DataSync SugarCON 2010 Presentation

Observations

Market education is key - Distributors/VARs/Customers are not aware of options

Vendor collaboration is a requirement

Co-marketing helps us all win, helps customers gain more value

“The Cloud is Open”

Page 10: DataSync SugarCON 2010 Presentation

Expert Panel

Bradley Van Peursen - CEO,  iTelework

Derek Grant - VP - Sales, Pardot

Doug Guilbeau - Managing Director,

Levementum

Dell Ross – Director, Channel

Development, SugarCRM

Page 11: DataSync SugarCON 2010 Presentation

Questions and Answers