David Yates and Terry WerstleinInstructional Design

EDT 721July 23, 2010

What is netiquette? The word netiquette is a combinations of two

words: Internet and etiquette

Why is netiquette important in the classroom The use of ‘netiquette’ sets the tone in the

classroom to conduct professional communications between teacher and students

The use of ‘netiquette’ guidelines sets clear expectations of behavior between participants to avoid misunderstanding

The same rules that apply to face-to-face classes need to be observed for online classes.

Teachers need to set the boundaries of acceptable classroom behavior

The use of proper etiquette may change depending on the context, the people and the activities at the time of the discussion

Classroom communications are solely by the written word. Body and verbal clues cannot be seen or heard

Discussions should be clear and to the point

Create a friendly, positive learning setting

Use a professional tone in all writings Harassment and offensive behavior are

not acceptable of other peoples comments

Be respectful and calm when refocusing a discussion

Consider that students will be of diverse backgrounds, race, ethnicity, and location

Maintain a professional level of interaction and be respectful of other participants You may always agree with what is said, but you

must be respectful of the sender If you find you disagree with a statement,

state the issues(s) clearly and in a controlled manner

Keep the discussion centered on the current message

Create collaborative learning environment

Be aware of student’s knowledge of material

Teachers role: Questioning Listening Responding

Have clear guidelines published as part of the course structure

Poor online behavior should not be treated differently than face-to-face behavior

Communicate one-on-one with the offending person

Personality of offender Does not know how to act online Lack of online skills Laziness Selfishness

Individual isolation Lack of accountability for actions

Be aware of ‘deindividuation’ Lack of social awareness

Set guidelines and expectations for online communications

Teachers needs to set boundaries for acceptable behavior

Keep a professional tone at all timesBe respectful and calm when refocusing a

discussionQuestion, Listen, and Respond to online

issuesAddress inappropriate issues quicklyCommunicate one-on-one with the offender

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Mandernach, B., Gonzales, R., & Garrett, A. (2006, October). An examination of online instructor presence via threaded discussion participation. MERLOT Journal of Online Learning and Teaching, 2(4). Retrieved from http://jolt.merlot.org/vol2no4/mandernach.htm.

Mintu-Wimsatt, Al., Kernek, C., & Lozada, H. (2010, March). Netiquette: Make it part of your syllabus. MERLOT Journal of Online Learning and Teaching, 6(1), 264-267. Retrieved from http://jolt.merlot.org/vol6no1/mintu-wimsatt_0310.htm.

Online Etiquette. (nd). Brave new electronic world. Retrieved from http://online.uwc.edu/technology/onletiquette.asp.

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