dca seminar hazard management 3
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Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
SMEP
Risk Assessment &Hazard Management
Cliff Edwards Aviation Safety Consultant
Aviation Hazard Management Ltd
Sponsored by Shell Malaysia Exploration & Production
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Risks and Hazards
• These are not new concepts to aviation, but have been dealt with covertly.
• The most significant change that SMS brings is that now the accountable manager must accept the risks of the organisation and demonstrably manage these to acceptable levels, or personally hold the liability for those risk.
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Hazards & Risks what are they?• A hazard is something with the potential to
cause harm, therefore, it must have energy in its own right.
• Risk in its simplest term is a calculation, it is the measure of how often something might happen and how bad it might be. (Frequency x Consequence).
• A third key term used in this process, is threat. Threats cause the release of hazards.
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Risk Assessment
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Risk Management• It is not possible to be free of risk, nor is it desirable.
• However, the risks should be understood and manageable.
• Assessment of risks requires a process that is measurable and can be reliably used repeatedly.
• In operation hazard do get released and a hazardous event occurs, you need to know what are the potential events and how they might effect your operations.
• It is essential for a company to be prepared to deal with the hazardous event and their potential consequences.
• In reality it is the hazardous events that are normally risk assessed, not the hazard itself.
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Risk Assessment• The purpose of risk assessment is to clearly establish
the dimensions of the risks faced, both :– To rank them in order of importance and. – To bring them to senior managements attention.
• Senior management are accountable for the risks and the provision of risk reducing measure to bring these to acceptable levels.
• Therefore, it is important that a reliable, repeatable process backed up with the best available data is used to do the risk assessment.
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Risk AssessmentTwo basic approaches to risk assessment:• Quantitative
• Systematic assessment using facts to accurately calculate the frequency of each potential outcome in terms of severity.
• Typically this is done during aircraft design and build to assess the potential failure rate of all critical parts.
• Qualitative • Assessment through expert opinion, informed by evidence
of past incidents/accidents and failure rates.• This is the preferred method for Risk Assessment in SMS
systems.
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Potential Consequence of the Incident Increasing Probability
Environ-
ment
0
2
3
4
5
Seriousinjury
Multiplefatality
Singlefatality
Minorinjury
Occurred more than 3
times in company
Minordamage <US$ 50K
Localdamage <US$ 250K
Majordamage <US$ 1M
Extensivedamage >US$ 1M
MassiveEffect
Zerodamage
Localised Effect
MajorEffect
Minor Effect
1
Assets
Slightinjury
Slightdamage < US$ 10K
SlightEffect
ZeroEffect
B C D EA
Noinjury
Occurred in your
company
No Impact
InternationalI m p a c t
ConsiderableI m p a c t
N a t i o n a lI m p a c t
Slight Impact
Intoler
able
Not Known in
the aviation
Industry
L i m i t e dI m p a c t
ReputationPeopleRating Known to have
occurred in aviation
Manage T
hrough
proce
dures
Normal H
SE-MS
incorp
orate
risk
reducti
on
measu
re
Occurred more than 3 times in 1 location
Risk Assessment Matrix
Assessment
C5
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Hazard Management
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Hazard Management
The concept of Risk or Hazard management is based on the following steps.
•Identify potential sources of harm (Hazards).
•Evaluate the worst case potentially of each hazard (Risk Assessment).
•Identify all undesirable events or circumstances associated with each hazard which could result in harm being caused (Threats).
•Develop or improve appropriate measures to prevent occurrence (Controls).
•If possible return the situation to “ops normal” or reduce the impact incurred (Mitigation Measures).
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How to Identify HazardsLearning from Incidents: Learning from incidents is helpful
but is not systematic and expensive, but when they occur you do need to learn.
Hazid: A Hazid (Hazard identification) is a facilitated brainstorming session with a team of subject matter experts (pilots or engineers).
Hazop: A Hazop (Hazard Operability) is a systematic review of all business processes (time consuming, but very systematic).
Generic Hazard Models: There are a small number of generic hazard models available and these can significantly reduce the manpower hours needed to do this work.
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HAZID ProcessScope
Scope the change define what the objective is intended to achieve
when the change is implemented.
Appoint
Appoint a team of subject matter experts, a trained facilitator and a
recorder for the brainstorming session.
Document
A Plan for the achievement of the actions identified in the brainstorming,
especially the critical paths.
Brainstorm
What could go wrong with the planned changes.
Action and Review
Allocated Action Parties act and report the achievement of the plan and measure
if the expected benefits are delivered.
Summarise
The brainstorming session and where possible what controls are needed to manage the perceived
problem areas. Identify the critical paths, milestones and targets.
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HEMP processes were developed by the Nuclear Industry, this is a four part process:
Are people, environment or assets exposed
to potential harm?
What are the causes and consequences?
How likely is loss of control?
What is the risk and is it ALARP?
Can the causes be eliminated?
What controls are needed?
How effective are the controls?
What recovery measures are needed?
Are recovery capabilities suitable and sufficient?
Can the potential consequences be mitigated?
Identify
Assess
Control
Recover
Hazard Management MethodologyHazard and Effects Management Process (HEMP)
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HAZARDSHAZARDS
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Classic Hazard Model Competencies
Procedures
Awareness
Training
Assurance
Accountability
Threat Threat
Th
reat
Th
reat
HAZARDSCFIT, Fuel
Human ErrorUnairworthy
AircraftPh
ysic
al
Barr
iers
Red
un
dan
tS
ystem
s
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Hazard Controls
• Procedures• Checklists • Challenge and Response• System Redundancy• Supervision• Training• Standards• Audits• Awareness• Management & leadership • Personal Protective Equipment
• Regulations• Briefings• Competency• Physical Barriers• Two crew operations• Maintenance• Effective planning• Housekeeping• Security• Team working• Medicals
Controls are typically those already used in aviation such as:
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Bow Tie Analysis Tool
Control
Hazard
Threat
Threat control
Escalation F
actor
Rec
over
y
Hazardous
Event
Proactive Reactive
HEMP Process Tool
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Simple Example of the Bow-Tie
Recovery
Escalation
Control
Consequence
Mitigation
Tiger Bites Keeper
TIGERCage Door Locking
SystemTwin Locks & Warning
Lights
Competent Keepers
Unserviceable System
Miss Tiger, or Tiger Evades Keeper
Effective Emergency Response Plan
Hazard
Threat
Control
Escalation
Control
Tiger out of the Cage
Shoot Tiger, or drive back in cage
Records & Maintenance
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Life Cycle Locations of an Aircraft Operation in Hazard Management Terms
MaintenanceTaxiing
Preparation for flight
All phases of flight
Taxiing
Head Office
Using the Bowtie approach it is the recovery measures that determine the need for a separate hazardous event analysis, and these are dependant on
the location.
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Aircraft Deviates
from Intended
Flight Path
Unairworthy
Aircraft Released
to Service
Interface with
Suppliers
Interface with
Maintenance
Contractors
Interface with
Air Charter
Carriers
Uncontrolled
proximity of
GSE to Aircraft
Proximity
to a Third
Party or
Obstacle
Loss of
Separation with
other Aircraft
Flammable
Materials
in proximity to a
source of ignition
Loss of
containment
of Dangerous
Goods
Encounter
with a potential
HSE occurrence
Exceedance of
Aircraft
Limitations
Encountering
Unexpected
External
Conditions
Deviation from
Intended Aircrew
Flight Training
Missions
Aircraft
Systems Failures
Inc. Dynamic
Failures
Deviation from
Intended
Aircraft Air-test
Missions
Encountering
Adverse Weather
Conditions
Loss of
containment
of fuel or oil
Static Out of
Balance
situations
Aircraft Deviates
from Intended
Ground Track
Loss of
containment
of fluid and gas
under pressure
Use of unsafe
lifting
equipment
Uncontrolled
people in close
proximity to an
Running engine
Hazardous Event Map
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EXAMPLE SMS MANAGEMENT
Compliant practicesalways used
Workplace culturesupportive
Engineer to carry out night maintenance task
Resource planningallocates enough time
Working time limitations regulated
Staff competencies checked against profiles
QA department does random night audits
Effective task cardsavailable
Worksheet completioninformative & correct
Handover of work isTell me Show me
Post maintenance checks always done
Night Shift SupervisorTo monitor task progress
•Management accountabilities clearly understood•Hazardous events identified•Risk assessments carried out and reported•Controls identified, tested and monitored •Systematic audit programme in place•Management reviews carried out routinely
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Using Bowtie Software
BowTieXPwww.bowtiexp.com
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“What happens when the hazard is released?”
“What happens when control is lost?”
“What are my hazards?”
“What causes the hazard to be released?”
“How can control be lost?”
“How can the event develop?”
“What are the potential outcomes?”
Hazardous or Top Event
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Hazardous or TopEvent
Hazard
“How do we prevent the hazard from being released?”
“How do we keep control?”
“How might controls fail?”
“How could their effectiveness be undermined?”
“How do we limit the severity of the event?”
“How do we minimise the effects?”
“How do we make sure controls do not
fail?”
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Hazard
Tasks
“What tasks do we do to make sure the control continues to work?”
Include design, operations, maintenance, management.
Management System
Hazardous or TopEvent
“How do we verify that the tasks have been done?”
Compliance
MonitoringAudit
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Aircraft deviates from intended safe
flight path
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
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Aircraft deviates from intended safe
flight path
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
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Aircraft deviates from intended safe
flight path
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Active Safety Management
Page 29
Aircraft deviates from intended safe
flight path
Air Safety, Safety Management Systems, Human Factors in Aviation Management, Continuing Airworthiness
AVIATION HAZARD MANAGEMENT
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Aircraft deviates from intended safe
flight path