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Debora Cardoso 2411 78 Street, Edmonton, AB (780) 243-1194 [email protected] EDUCATION Lillian Osborne High School 2009-2012 High School Diploma International Baccalaureate Diploma Honors With Distinction N.A.I.T Sept. 2014-Present Bachelor in Business Administration WORK EXPERIENCE J.Crew Factory Seasonal Part-Time Sales Associate Nov, 2012-Jan, 2013 Trained in best practices as a cashier including time efficiency without compromising customer service quality. Adapted to and perfected folding standards, including sizing, in a timely manner. Offered friendly greetings to customers, considered to be a fitting room expert, and ultimately was a key contribution towards sales during the Holiday season. Active member of the roll-out team. Regular Part-Time Sales Associate Jan, 2013- Oct, 2013 Showcased a spirit to expand on brand self-awareness and personal development through regular inquiries and touch bases with veteran associates and the management team. First and only employee to introduce direct enterprise, known as Blue Martini. This self-taught initiative acted as another means to generate sales thus increasing our probability to comp and achieve plan. Acquired extensive product knowledge and offered value through particular attention to fit, fabric, details. For instance, a strong understanding in the construction and tailoring of a suit. Contributed towards stock and sales floor maintenance by means of continuous replenishment whilst upholding a neat and aesthetically pleasing presentation.

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Page 1: Debora_Cardoso

Debora Cardoso 2411 78 Street, Edmonton, AB

(780) 243-1194 [email protected]

EDUCATION Lillian Osborne High School 2009-2012 High School Diploma International Baccalaureate Diploma Honors With Distinction

N.A.I.T Sept. 2014-Present Bachelor in Business Administration

WORK EXPERIENCE

J.Crew Factory

Seasonal Part-Time Sales Associate Nov, 2012-Jan, 2013

Trained in best practices as a cashier including time efficiency without compromising

customer service quality.

Adapted to and perfected folding standards, including sizing, in a timely manner.

Offered friendly greetings to customers, considered to be a fitting room expert, and

ultimately was a key contribution towards sales during the Holiday season.

Active member of the roll-out team.

Regular Part-Time Sales Associate Jan, 2013- Oct, 2013

Showcased a spirit to expand on brand self-awareness and personal development

through regular inquiries and touch bases with veteran associates and the

management team.

First and only employee to introduce direct enterprise, known as Blue Martini. This

self-taught initiative acted as another means to generate sales thus increasing our

probability to comp and achieve plan.

Acquired extensive product knowledge and offered value through particular attention to

fit, fabric, details. For instance, a strong understanding in the construction and

tailoring of a suit.

Contributed towards stock and sales floor maintenance by means of continuous

replenishment whilst upholding a neat and aesthetically pleas ing presentation.

Page 2: Debora_Cardoso

Debora Cardoso 2411 78 Street, Edmonton, AB

(780) 243-1194 [email protected]

Full-Time Sales Associate Oct, 2013-May,2014

Recognized in the top 50 list as number one YTD sales in Canada - ranking number 12th

companywide.

Planned and hosted outreach events that included 15-20 minute presentations to

audiences of 50-75 customers. These presentations catered to each targeted group

such as Grant MacEwan’s Business Alumni or women in marketing amongst many

others. Topics discussed in the past have covered: trends for the season, shopping

on a budget, dressing for success, and knowing your body type.

Introduced a client binder and reviewed weekly requests. Furthermore, updated the

holds closet also on a weekly basis.

Introduced new roll-out practices like a thorough examination of the ASN prior to the

arrival of shipment and thus an efficient labelling / processing of boxes .

Contacted clients and hosted personalized shopping appointments throughout the week.

Human Resources Training and Development KH: May, 2014 – Present

Showcases versatility and knowledge of other DORs such as payroll, scheduling, supply

orders, audits, merchandising. In addition, responsible for the planning and

execution of merchant duties whilst balancing an HR DOR. The QTD daily report

shows a growth in Women of 23% and Men’s of 8%.

Recognizes areas of opportunity in the workplace and takes the initiate to find

solutions and execute them.

Knows how to analyze and interpret KPIs and metrics required to manage a successful

business.

Examines applications, interviews, and endorses the right candidates.

Executes new hire orientation, leadership training and professional development

seminars and workshops.

Audits employees’ files and updates any changes to policies .

Provides annual reports to Regional Director to ensure that aspects regarding a fair

recruitment process, equal opportunities, and a diverse workplace continue to be

compliant with the provincial and federal law.

Successfully partnered with Loss Prevention DM in the investigation of an internal theft

occurrence which resulted in the termination of the associate in question .

Page 3: Debora_Cardoso

Debora Cardoso 2411 78 Street, Edmonton, AB

(780) 243-1194 [email protected]

VOLUNTEER EXPERIENCE Speak Out Feb. 2011

Group Leader

Led a focus group discussion targeted to high school students with the purpose of

reflecting on their educational experience. The outcomes of this research were

requested and used by the Government of Alberta to further improve the

provincial education system.

Centre for Autism July-Aug. 2012

Summer Camp Volunteer

Assisting children with games, activities and crafts.

GEOMEER Dec. 2011

Helping Hampers

In charge of marketing, fundraising, collection, and organization of basic

household supplies at Lillian Osborne High School. These provisions were

packaged and delivered to families in need.

EXTRA-CURRICULAR ACTIVITIES

University of Alberta Model United Nations club 2010-2012

Representative of a foreign country’s Delegation

Member of UNEP and DISEC committee. In a series of professional debate

sessions, represented Panama and Japan’s ideological position in certain global

subjects.

High School Green club 2011-2012

President

Organized fundraising school events, led a student-run recycling crew, and

promoted environmentally friendly awareness. All proceeds were donated to

World Wildlife Fund.

Centre for Autism Services Alberta Student’s Association 2012-2014

Treasure

Signing authority for all banking activities and responsible for developing an

annual report analyzing all expenses and revenues of events .