decision handbook: liverpool ccg · hen h ow w hat w ho w hen h ow w hat w ho w hen h ow w hat w ho...
TRANSCRIPT
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent
Decision Handbook: Liverpool CCG
June 2015
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 2150619 Decision Handbook Liver ...LON
How to read the pages in this section
“WHAT”
CHARTER, ARCHITECTURE, METRICS
“WHO”
DECISION ROLES
“WHEN”
TIMELINE
“HOW”
DECISION COMPONENTS
What Who
HowWhen
What Who
HowWhen
What Who
HowWhen
What Who
HowWhen
Context, objectives
and constraints set
up the decision for
success
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 8150618 Decision Handbook ... l v.01LON
Stakeholders
CC
G G
overn
ing B
ody
CC
G S
RO
CC
G P
atient
Engagem
ent G
roup
HLP
Board
Cancer
Pro
gra
mm
e
Gro
up
Cancer
Part
ners
hip
G
roup
Fin
ance, P
rocure
ment
and C
ontr
acting
Health a
nd W
ellbein
g
Board
NW
SC
G*
Local A
rea T
eam
Local M
edic
al
Com
mitte
e
Pri
mary
Care
C
om
mitte
e
Pro
vid
ers
(Phase 1
, P
rim
ary
, S
econdary
and
Tert
iary
care
)LocalA
ware
ness a
nd
Earl
y D
iagnosis
Gro
up (
LA
ED
I)
Cancer
Netw
ork
Patient O
rganis
ations**
Public H
ealth (
LA
)
AC
E a
nd C
LA
HR
C
Healthy L
ung S
teeri
ng
Gro
up
Pro
gra
mm
e M
anager
Contr
acting
Team
s
Fin
ance
Team
Decide whether to improve lung cancer in Liverpool
D A R I I I I I I
Decide on lead org / governance
A D R I I I I
Decide value criteria and metrics
A D R I I I I I I I
Decide on set of available options
A D R I I A
Decide on preferred option to work up into full business case
D R I A I I I I
Decide on whether to invest in the preferred option
D R A
Decide on service spec
D I I I I I R
Decide how to procure
I D P P
RAPIDs: Liverpool
R Recommend A Agree P Perform I Input D Decide
What Who
HowWhen
Should HLP make an additional investment to improve lung health in Liverpool,
and if so how can it do so in a way that delivers best value?
1
2
3
4
5
6
7
8
R
Note: *NWSCG = North West Specialised Commissioning Group; **Patient Organisations = Roy Castle Foundation, British Lung Foundation
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 4150618 Decision Handbook ... l v.01LON
Constraints
Key
outcomes
Context
• Liverpool CCG needs to make a decision on a potential investment in a pilot which aims to improve lung health across
Liverpool. The pilot will be split into two phases:
1. Delivery of a programme to raise awareness of respiratory health, focused on areas with higher incidence of lung disease
2. Delivery of a primary & secondary care partnership intervention, offering a clinically targeted higher risk group the opportunity to
engage with primary care for a ‘lung health check’. A proportion of participants will meet the criteria for low dose CT and be offered this test
• Cancer is Liverpool’s biggest killer
• There is significant fear and fatalism surrounding the disease, which stops people seeking professional help
• The proposed pilot is controversial/untested and lacks support from Public Health
DecisionShould HLP make an additional investment to improve lung health in Liverpool,
and if so how can it do so in a way that delivers best value?
• Clinical – directly patient-focused:
- Earlier interventions / earlier diagnosis (cancer & COPD)
- Improved cancer survival rate / healthy life expectancy
• Clinical – broader outcomes:
- Improved reputation of health system in Liverpool
- Addition to evidence base
• Patient experience:
- Lower level of fear and fatalism
- Access in targeted areas to reduce inequality
- Greater patient awareness / education around options
available (driving shared decision making)
- Timely access to high quality services
• Safety:
- Minimised level of avoidable clinical harm
- Minimised level of false positives
• Resources:
- Staff & support services
resources
- Financial resources
- Diagnostic capacity
• Strategic constraints:
- Fit within HLP strategy
- Time - to demonstrate value
within two years (though
challenge that statistical
validity may require 3+ years)
What Who
HowWhenFOR DISCUSSION
PRELIMINARY
Decision charter: Liverpool
• Stakeholder
engagement:
- Need for recognised
evaluation framework
- Need for stakeholder
input
• Opportunity Costs:
- Cannot impact other NHS services
beyond certain level (e.g. # CT scans
required by pilot)
- Cost bulges on rest of system
(specialised commissioning; smoking
cessation; wider health economy)
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 5150618 Decision Handbook ... l v.01LON
Decision architecture: Liverpool
Key sub-decisions
Decide whether to improve lung cancer in Liverpool
Decide on lead org / governance
Decide value criteria and metrics
Decide on set of available options
Decide on preferred option to work up into full business case
Decide on whether to invest in the preferred option
Decide on service spec
Decide how to procure
1
2
4
5
6
3
Should HLP make an additional investment to improve lung health in Liverpool,
and if so how can it do so in a way that delivers best value?
Main decision:
7
8
What Who
HowWhen
FOR DISCUSSION
PRELIMINARY
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 6150618 Decision Handbook ... l v.01LON
Outcomes & metrics: Liverpool
Outcomes
Clinical
outcome
• Earlier interventions / earlier
diagnosis (cancer & COPD)
• Improved cancer survival rate /
healthy life expectancy
• Phase 1- # of people engaged in Phase 1 events
- # referred onwards to different services
• Phase 2- # of lung health checks out of eligible population
- # of people diagnosed with COPD (including severity level)
- % people aware of Healthy Lung marketing in target areas (also P1)
- # who consent to CT scans as % of eligible population (and % DNA)
- # cancer diagnoses
• Additional- Under-75 lung cancer mortality rate by neighbourhood (long term)
- Increased 1-year survival rate
- Stage of cancer diagnosis
- % offered surgery of those diagnosed with cancer in this process
Patient
experience
• Positive patient view on participation
• Lower fear and fatalism
• Reduced inequality
• Increased patient awareness
• Patient feedback (qualitative interviews):- Decision regret score
- Other feedback
Safety
• Reduction of:- Over-diagnosis
- Over-treatment
• Incidental findings (largely nodules)
• Negative biopsy rate
• Benign resection rate
• % quality assurance radiology double reporting
Resources
Revenue
costs
• Staff costs
• Project management
• Travel costs
• Evaluation costs
• Scan costs
• Phase 1- GP costs
• Phase 2- Staff costs (locum radiologist and
radiographer; other clinical; nurses)
- Admin costs
- Travel costs
- Machine costs (imaging & surveillance)
- Cost of letters
- Management costs
- Interpreter costs
- Materials for providers
- Costs of (external) evaluator
- Practice costs
Capital
costs
• Training costs
• Material costs
• Supply / product costs
• Training costs
• Materials for promotional activity for Phase 1 providers
• Spirometry tubes
COMPONENTS OF VALUE CRITERIA/OBJECTIVES METRICS
What Who
HowWhen
Key metric
FOR DISCUSSION
PRELIMINARY
Decision roles
(R-A-P-I-D) of all
key players for
each sub-decision
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 10150618 Decision Handbook ... l v.02LON
Decide whether to
improve lung
cancer in Liverpool
Decide on lead
org/governance
Decide value
criteria and metrics
Decide on set of
available options
Decide on
preferred option to
work up into full
business case
Decide on whether
to invest in the
preferred option
Decide on
service spec
Decide how
to procure
Critical Steps: Liverpool
1
2
3
4
5
6
7
8
SUB-DECISION CRITICAL STEPS
Design strategy for data
gathering within
context of strategic
organisational priorities
Gather data
(current and projected)
Synthesise data -
key insights
Determine key
opportunities for
improvement
Prepare strategic outline
case to go to
governing body
Map out decision &
governance pathway
Map out potential
scope of providers and
commissioners
Agree decision making
process within CPG
Seek key
stakeholder input
Gather
evidence
Decide on weighting
for each component
(value and other)
Appraisal options1 Obtain agreement
from appropriate group2
Should HLP make an additional investment to improve lung health in Liverpool,
and if so how can it do so in a way that delivers best value?
Note: 1Appraisal options = evidence; value prioritisation; risks; ethical concerns; strategic fit; affordability / feasibility; time to implement. 2In accordance with gov. pathway defined in sub-decision 2
1
5
What Who
HowWhen
Assess funding
availability (current &
potential)
Stress test business
case (costs, savings,
etc.)
Assess opportunity costs
(including impact on
other services)
Conduct Equality
Impact Assessment
Pull relevant data and
content from business
case
Do further work
(beyond BC) to gather
detail for contract form
Check metrics are
practical / tangible
Build metrics for
evaluation
Validate service spec
with SRO
Note: May be one service
spec for each part of project
6
7
Review Guidance
Decide route of
procurement (e.g. full,
pilot, etc.)
Decide model of
procurement (lead
provider, AQP, etc.)
To consider if any
procurement actions required
before sub-decision 88
Seek evidence / ideas
on option set
Document long list of
options
Assess options against
criteria, metrics and
constraints
Condense to create
short list
Communication of
shortlist outcome4
Identify clinical leadDecide other roles and
responsibilities
Communicate roles
and responsibilities2
Describe objectives,
define value and
constraints
Review evidence within
organisational strategy /
definition of value
Produce summary
document
Define metrics to
support assessment of
value
Sense check of
evidence & studies
Final document
issued3
Submit paper to FPC
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 11150618 Decision Handbook ... l v.02LON
CCG Governing Body CPG HLP Board
Cancer Ptn Grp, H&W Board,
Providers, LAEDI, Patient Org,
Public Health
Criteria Critical Steps Choices Considered Committees
• The chosen issue (e.g. lung
cancer) must address top
priority health concern for
Liverpool
• There should be sufficient data
to assess value and potential
outcomes
• Design strategy for data
gathering within context of
strategic org. priorities
• Gather data (now and projected)
• Synthesise data - key insights
• Determine key opportunities for
improvement
• Prepare strategic outline case to
go to governing body
• What constitutes evidence
• Which cancer outcomes to
prioritise
• How to rank evidence
• What goes into final paper
• Governing Body
• Healthy Liverpool
• Cancer Partnership Group
• CPG
• Public Health
• H&W Board
Communication Closure
• Press, Public, University, Cancer Network
• Social Media, Minutes of Governing Body
• Evidence of decision: paper and minutes issued; agreement in
principle
• Immediate next steps: mapping out decision and governance
pathway
What Who
HowWhen
Sub-Decision: Decide whether to improve lung cancer in Liverpool
6Cs: Liverpool
DECISION
RAPID Roles
3 41 2 3 4
AR ID
3 4
A high-level
summary of
critical steps and
issues to consider
in the decision
process
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 20150618 Decision Handbook ... l v.02LON
What Who
HowWhenWorkplanning: Liverpool
2014 2015 2016
Decision Calendar (calendar year not financial year) Q
1
Q2
Q3
Q4
Ja
n
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oct
No
v
De
c
Ja
n
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Decide whether to improve
lung cancer in Liverpool
Decide on lead org /
governance
Decide value criteria and
metrics
Decide on set of available
options
Decide on preferred option
to work up into full
business case
Decide on whether to invest
in the preferred option
Decide on service spec
Decide how to deliver
1
2
4
5
6
7
3
Should HLP make an additional investment to improve lung health in Liverpool,
and if so how can it do so in a way that delivers best value?
Main decision:
8Today
Started July
2013
Ideal state =
6 months
Not consistent effort throughout;
only elements of value considered
(no clear definition of “value”)
Ideal state =
3 months
Ideal state =
3 months
Ideal state =
3 months
Ideal state =
2 months
“Decided” on basis
of high level metrics
Preliminary, but not
full option set
identified
A reasonable
timeline for the
decision process
with key
milestones
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 3150619 Decision Handbook Liver ...LON
• Define the decision
• Frame the decision
• Define value criteria & metrics
• Split into sub-decisions
What• Identify stakeholder
• Clarify decision roles (RAPIDs) for each sub-decision
Who
• Install structured decision approach
- Interactions- Critical meetings / committees- Closure and commitment- Feedback loops
HowWhen• Clarify timelines & milestones
1 2
4 3
Decision roadmap: “What-Who-How-When”
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 4150619 Decision Handbook Liver ...LON
Constraints
Key
outcomes
Context
• Liverpool CCG needs to make a decision on a potential investment in a pilot which aims to improve lung health across
Liverpool. The pilot will be split into two phases:
1. Delivery of a programme to raise awareness of respiratory health, focused on areas with higher incidence of lung disease
2. Delivery of a primary & secondary care partnership intervention, offering a clinically targeted higher risk group the opportunity to
engage with primary care for a ‘lung health check’. A proportion of participants will meet the criteria for low dose CT and be offered this test
• Cancer is Liverpool’s biggest killer
• There is significant fear and fatalism surrounding the disease, which stops people seeking professional help
• The proposed pilot is controversial/untested and lacks support from Public Health
DecisionShould HLP make an additional investment to improve lung health in Liverpool,
and if so how can it do so in a way that delivers best value?
• Clinical – directly patient-focused:
- Earlier interventions / earlier diagnosis (cancer & COPD)
- Improved cancer survival rate / healthy life expectancy
• Clinical – broader outcomes:
- Improved reputation of health system in Liverpool
- Addition to evidence base
• Patient experience:
- Lower level of fear and fatalism
- Access in targeted areas to reduce inequality
- Greater patient awareness / education around options
available (driving shared decision making)
- Timely access to high quality services
• Safety:
- Minimised level of avoidable clinical harm
- Minimised level of false positives
• Resources:
- Staff & support services
resources
- Financial resources
- Diagnostic capacity
• Strategic constraints:
- Fit within HLP strategy
- Time - to demonstrate value
within two years (though
challenge that statistical
validity may require 3+ years)
What Who
HowWhenDecision charter: Liverpool
• Stakeholder
engagement:
- Need for recognised
evaluation framework
- Need for stakeholder
input
• Opportunity Costs:
- Cannot impact other NHS services
beyond certain level (e.g. # CT scans
required by pilot)
- Cost bulges on rest of system
(specialised commissioning; smoking
cessation; wider health economy)
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 5150619 Decision Handbook Liver ...LON
Decision architecture: Liverpool
Key sub-decisions
Decide whether to improve lung cancer in Liverpool
Decide on lead org / governance
Decide value criteria and metrics
Decide on set of available options
Decide on preferred option to work up into full business case
Decide on whether to invest in the preferred option
Decide on service spec
Decide how to procure
1
2
4
5
6
3
Should HLP make an additional investment to improve lung health in Liverpool,
and if so how can it do so in a way that delivers best value?
Main decision:
7
8
What Who
HowWhen
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 6150619 Decision Handbook Liver ...LON
Outcomes & metrics: Liverpool
Outcomes
Clinical
outcome
• Earlier interventions / earlier
diagnosis (cancer & COPD)
• Improved cancer survival rate /
healthy life expectancy
• Phase 1- # of people engaged in Phase 1 events
- # referred onwards to different services
• Phase 2- # of lung health checks out of eligible population
- # of people diagnosed with COPD (including severity level)
- % people aware of Healthy Lung marketing in target areas (also P1)
- # who consent to CT scans as % of eligible population (and % DNA)
- # cancer diagnoses
• Additional- Under-75 lung cancer mortality rate by neighbourhood (long term)
- Increased 1-year survival rate
- Stage of cancer diagnosis
- % offered surgery of those diagnosed with cancer in this process
Patient
experience
• Positive patient view on participation
• Lower fear and fatalism
• Reduced inequality
• Increased patient awareness
• Patient feedback (qualitative interviews):- Decision regret score
- Other feedback
Safety
• Reduction of:- Over-diagnosis
- Over-treatment
• Incidental findings (largely nodules)
• Negative biopsy rate
• Benign resection rate
• % quality assurance radiology double reporting
Resources
Revenue
costs
• Staff costs
• Project management
• Travel costs
• Evaluation costs
• Scan costs
• Phase 1- GP costs
• Phase 2- Staff costs (locum radiologist and
radiographer; other clinical; nurses)
- Admin costs
- Travel costs
- Machine costs (imaging & surveillance)
- Cost of letters
- Management costs
- Interpreter costs
- Materials for providers
- Costs of (external) evaluator
- Practice costs
Capital
costs
• Training costs
• Material costs
• Supply / product costs
• Training costs
• Materials for promotional activity for Phase 1 providers
• Spirometry tubes
COMPONENTS OF VALUE CRITERIA/OBJECTIVES METRICS
What Who
HowWhen
Key metric
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 7150619 Decision Handbook Liver ...LON
Decision roadmap: “What-Who-How-When”
• Define the decision
• Frame the decision
• Define value criteria & metrics
• Split into sub-decisions
What• Identify stakeholder
• Clarify decision roles (RAPIDs)for each sub-decision
Who
• Install structured decision approach
- Interactions- Critical meetings / committees- Closure and commitment- Feedback loops
HowWhen• Clarify timelines & milestones
1 2
4 3
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 8150619 Decision Handbook Liver ...LON
Stakeholders
CC
G G
overn
ing B
ody
CC
G S
RO
CC
G P
atient
Engagem
ent G
roup
HLP
Board
Cancer
Pro
gra
mm
e
Gro
up
Cancer
Part
ners
hip
G
roup
Fin
ance, P
rocure
ment
and C
ontr
acting
Health a
nd W
ellb
ein
g
Board
NW
SC
G*
Local A
rea T
eam
Local M
edic
al
Com
mitte
e
Prim
ary
Care
C
om
mitte
e
Pro
vid
ers
(Phase 1
, P
rim
ary
, S
econdary
and
Tert
iary
care
)
LocalA
ware
ness a
nd
Early
Dia
gnosis
Gro
up (
LA
ED
I)
Cancer
Netw
ork
Patient O
rganis
ations**
Public
Health (
LA
)
AC
E a
nd C
LA
HR
C
Healthy
Lung S
teering
Gro
up
Pro
gra
mm
e M
anager
Contr
acting
Team
s
Fin
ance
Team
Decide whether to improve lung cancer in Liverpool
D A R I I I I I I
Decide on lead org / governance
A D R I I I I
Decide value criteria and metrics
A D R I I I I I I I
Decide on set of available options
A D R I I A
Decide on preferred option to work up into full business case
D R I A I I I I
Decide on whether to invest in the preferred option
D R A
Decide on service spec
D I I I I I R
Decide how to procure
I D P P
RAPIDs: Liverpool
R Recommend A Agree P Perform I Input D Decide
What Who
HowWhen
Should HLP make an additional investment to improve lung health in Liverpool,
and if so how can it do so in a way that delivers best value?
1
2
3
4
5
6
7
8
R
Note: *NWSCG = North West Specialised Commissioning Group; **Patient Organisations = Roy Castle Foundation, British Lung Foundation
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 9150619 Decision Handbook Liver ...LON
Decision roadmap: “What-Who-How-When”
• Define the decision
• Frame the decision
• Define value criteria & metrics
• Split into sub-decisions
What• Identify stakeholder
• Clarify decision roles (RAPIDs) for each sub-decision
Who
• Install structured decision approach
- Interactions- Critical meetings / committees- Closure and commitment- Feedback loops
HowWhen• Clarify timelines & milestones
1 2
4 3
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 10150619 Decision Handbook Liver ...LON
Decide whether to
improve lung
cancer in Liverpool
Decide on lead
org/governance
Decide value
criteria and metrics
Decide on set of
available options
Decide on
preferred option to
work up into full
business case
Decide on whether
to invest in the
preferred option
Decide on
service spec
Decide how
to procure
Critical Steps: Liverpool
1
2
3
4
5
6
7
8
SUB-DECISION CRITICAL STEPS
Design strategy for data
gathering within
context of strategic
organisational priorities
Gather data
(current and projected)
Synthesise data -
key insights
Determine key
opportunities for
improvement
Prepare strategic outline
case to go to
governing body
Map out decision &
governance pathway
Map out potential
scope of providers and
commissioners
Agree decision making
process within CPG
Seek key
stakeholder input
Gather
evidence
Decide on weighting
for each component
(value and other)
Appraisal options1 Obtain agreement
from appropriate group2
Should HLP make an additional investment to improve lung health in Liverpool,
and if so how can it do so in a way that delivers best value?
Note: 1Appraisal options = evidence; value prioritisation; risks; ethical concerns; strategic fit; affordability / feasibility; time to implement. 2In accordance with gov. pathway defined in sub-decision 2
1
5
What Who
HowWhen
Assess funding
availability (current &
potential)
Stress test business
case (costs, savings,
etc.)
Assess opportunity costs
(including impact on
other services)
Conduct Equality
Impact Assessment
Pull relevant data and
content from business
case
Detail the contract
documentation
Check metrics are
practical / tangible
Build metrics for
evaluation
Validate service spec
with SRO
Note: May be one service
spec for each part of project
6
7
Review Guidance
Decide route of
procurement (e.g. full,
pilot, etc.)
Decide model of
procurement (lead
provider, AQP, etc.)
To consider if any
procurement actions required
before sub-decision 88
Seek evidence / ideas
on option set
Document long list of
options
Assess options against
criteria, metrics and
constraints
Condense to create
short list
Communication of
shortlist outcome4
Identify clinical leadDecide other roles and
responsibilities
Communicate roles
and responsibilities2
Describe objectives,
define value and
constraints
Review evidence within
organisational strategy /
definition of value
Produce summary
document
Define metrics to
support assessment of
value
Sense check of
evidence & studies
Final document
issued3
Submit paper to FPC
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 11150619 Decision Handbook Liver ...LON
CCG Governing Body CPG HLP BoardCancer Ptn Grp, H&W Board,
Providers, LAEDI, Patient Org,
Public Health
Criteria Critical Steps Choices Considered Committees
• The chosen issue (e.g. lung
cancer) must address top
priority health concern for
Liverpool
• There should be sufficient data
to assess value and potential
outcomes
• Design strategy for data
gathering within context of
strategic org. priorities
• Gather data (now and projected)
• Synthesise data - key insights
• Determine key opportunities for
improvement
• Prepare strategic outline case to
go to governing body
• What constitutes evidence
• Which cancer outcomes to
prioritise
• How to rank evidence
• What goes into final paper
• Governing Body
• Healthy Liverpool
• Cancer Partnership Group
• CPG
• Public Health
• H&W Board
Communication Closure
• Press, Public, University, Cancer Network
• Social Media, Minutes of Governing Body
• Evidence of decision: paper and minutes issued; agreement in
principle
• Immediate next steps: mapping out decision and governance
pathway
What Who
HowWhen
Sub-Decision: Decide whether to improve lung cancer in Liverpool
6Cs: Liverpool
DECISION
RAPID Roles
3 41 2 3 4
AR ID
3 4
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent 12150619 Decision Handbook Liver ...LON
HLP Board CPG CCG SROProviders, LAEDI, Public
Health, Patient Organisations
Criteria Critical Steps Choices Considered Committees
• There should be clearly defined
governance and workstreams
• Lead org should have sufficient
resources and expertise
• There should be adequate
clinical input
• Map out decision and
governance pathway
• Map out potential scope of
providers and commissioners
• Identify clinical lead
• Decide other roles and
responsibilities
• Communicate roles and
responsibilities
• Who involved / not involved
(external & internal)
• What the roles are / are not
• What governance is / is not
• What is the decision pathway
• CCG SRO
• HLP Board
• CPG
• LAEDI
• Public Health
Communication Closure
• No additional stakeholders beyond RAPID roles • Evidence of decision: Project Initiation Document (PID) issued along
with Terms of Reference
• Immediate next steps: define objectives, value criteria and
constraints
What Who
HowWhen
Sub-Decision: Decide on lead org / governance
6Cs: Liverpool
DECISION
RAPID Roles
3 4 2 3 4
AR ID
23 4
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HLP Board CPG CCG SRONWSCG, Loc. Med. Com, PCC,
Providers, LAEDI, PH & Patient org
Criteria Critical Steps Choices Considered Committees
• Value criteria / metrics should be
segmented by priority to
maximise value
• There should be access to
sufficient data to assess each
metric
• It should be practical /
straightforward to collect data
• Criteria / metrics are sufficient to
enable robust evaluation
• Describe objectives, define
value and constraints
• Review evidence within
organisational strategy &
definition of value
• Produce summary document
• Define metrics to support
assessment of value
• Sense check of evidence &
studies
• Final document issued
• Which are the most important
metrics
• Who to involve
• What is included as evidence
• How to apply value, constraints
and metrics to the decision
• CCG SRO
• HLP Board
• CPG
• NWSCG
• Local Medical Committee
• LAEDI
• Public Health
• ACE & CLAHRIC
Communication Closure
• No additional stakeholders beyond RAPID roles • Evidence of decision: final summary paper
• Immediate next steps: seek evidence on option set
What Who
HowWhen
Sub-Decision: Decide value criteria and metrics
6Cs: Liverpool
DECISION
RAPID Roles
3 4 2 3 4
AR ID
3 4
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HLP Board CPG CCG SRO, Public HealthProviders, LAEDI, HLP, CCG
SRO
Criteria Critical Steps Choices Considered Committees
• Option set should maximise
value (as defined in the ‘What’):
- Clinical outcomes (e.g. # cancer
diagnoses)
- Patient experience (e.g. Decision
regret score)
- Safety (e.g. negative biopsy rate)
- Cost (e.g. practice costs)
• Seek evidence / ideas on full
option set
• Document long list of options
• Assess options against criteria,
metrics and constraints
• Condense to create shortlist
• Communication of shortlist
outcome
• What classification of evidence
to use
• Who prioritises options and how
• Which procedural groups to
involve; refer option set to
• What level of financial scrutiny
of the options is required
• CCG SRO
• HLP Board
• CPG
• LAEDI
Communication Closure
• No additional stakeholders beyond RAPID roles • Evidence of decision: issue / agree Final Paper
• Immediate next steps: agree decision making process within CPG
What Who
HowWhen
Sub-Decision: Decide on set of available options
6Cs: Liverpool
DECISION
RAPID Roles
3 4 3 4
AR ID
3 3 3 4
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HLP Board CPG H&W BoardCancer Ptn Grp, NWSCG,
Local Med Comm, Patient
Orgs, Public Health
Criteria Critical Steps Choices Considered Committees
• Preferred option should
maximise value as defined in the
‘What’
• Preferred option must be
deliverable within required time
horizon and resources
• Preferred option should be
evaluated relative to alternatives
• Agree decision making process
within CPG
• Seek key stakeholder input
• Gather evidence
• Decide on weighting for each
component (value and other)
• Appraisal options1
• Obtain agreement from
appropriate group in accordance
with governance pathway
defined in sub-decision 2
• Set of options defined in
decision 4 (including do nothing)
• HLP Board
• CPG
• NWSCG
• H&W Board
• Cancer Partnership Group
• LMC
Communication Closure
• Informal CCG Governing Body, SMT • Evidence of decision: minutes of HLP Board
• Immediate next steps: assess wider budget availability
What Who
HowWhen
Sub-Decision: Decide on preferred option to work up into full business case
6Cs: Liverpool
DECISION
RAPID Roles
3 4 5 3 4
AR ID
3 3 4
Note: 1Appraisal options = evidence, value prioritisation, risks, ethical concerns, strategic fit, affordability, time to implement
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CCG Governing Body HLP Board Finance Team N/A
Criteria Critical Steps Choices Considered Committees
• Preferred option should
maximise value as defined in the
‘What’
• Sufficient budget must exist for
required investment
• Assess funding availability
(current and projected)
• Stress test business case
(costs, savings, etc.)
• Assess opportunity costs
(including impact on other
services)
• Conduct Equality Impact
Assessment
• Invest / don’t invest • CCG Governing Body
Communication Closure
• Inform CPG (informal and official minutes) • Evidence of decision: minutes of CCG Governing Body
• Immediate next steps: set up Healthy Lung Steering Group, referral
to Finance, Procurement & Contracting Committee
What Who
HowWhen
Sub-Decision: Decide whether to invest in preferred option
6Cs: Liverpool
DECISION
RAPID Roles
3 4 6 4
AR ID
3 3 4 4
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CPGHealthy Lung Steering
GroupN/A
Cancer Ptn Grp, NWSCG,
Public Health, Patient
Organisations
Criteria Critical Steps Choices Considered Committees
• Service Spec can be delivered
within a realistic timeframe
• It is sufficiently detailed and
content is understandable to all
relevant stakeholders
• Metrics are practical to measure
and tangible
• Making decision within
parameters of legal framework
• Pull relevant data and content
from business case
• Detail the contract
documentation
• Check metrics are practical /
tangible
• Build metrics for evaluation
• Validate service spec with SRO
• Deliverables
• Timescales
• Measurements
• Scope
• Payment Mechanism
• Cancer Partnership Group
• NWSCG
• Patient Organisations
• CPG
• Healthy Lung Steering Group
Communication Closure
• No additional stakeholders beyond RAPID roles • Evidence of decision: minutes of Cancer Programme Group
• Immediate next steps: review guidance
Sub-Decision: Decide on Service Spec
6Cs: Liverpool
DECISION
RAPID Roles
3 4 7
AR ID
3 3 4 4
What Who
HowWhen 4
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Finance, Procure &
ContractingContracting Teams N/A CCG Gov. Body
Programme Mgr,
Contracting Teams
Criteria Critical Steps Choices Considered Committees
• Agreed routes and models of
procurement set foundation for
rigorously costed contracts with
reliable providers
• Review Guidance
• Submit paper to FPC
• Decide route of procurement
(e.g. full, pilot, etc.)
• Decide model of procurement
(lead provider, AQP, etc.)
• Route to procurement
• Model of procurement
• Finance & Procurement
Committee (FPC)
Communication Closure
• No additional stakeholders beyond RAPID roles • Evidence of decision: minutes of FPC sent to CCG Governing Body
Sub-Decision: Decide how to procure
6Cs: Liverpool
DECISION
RAPID Roles
3 4
AR ID
3 3 4 4 84
P
What Who
HowWhen
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Decision roadmap: “What-Who-How-When”
• Define the decision
• Frame the decision
• Define value criteria & metrics
• Split into sub-decisions
What• Identify stakeholder
• Clarify decision roles (RAPIDs) for each sub-decision
Who
• Install structured decision approach
- Interactions- Critical meetings / committees- Closure and commitment- Feedback loops
HowWhen• Clarify timelines & milestones
1 2
4 3
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What Who
HowWhenWorkplanning: Liverpool
2014 2015 2016
Decision Calendar (calendar year not financial year) Q
1
Q2
Q3
Q4
Ja
n
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oct
Nov
Dec
Ja
n
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Decide whether to improve
lung cancer in Liverpool
Decide on lead org /
governance
Decide value criteria and
metrics
Decide on set of available
options
Decide on preferred option
to work up into full
business case
Decide on whether to invest
in the preferred option
Decide on service spec
Decide how to deliver
1
2
4
5
6
7
3
Should HLP make an additional investment to improve lung health in Liverpool,
and if so how can it do so in a way that delivers best value?
Main decision:
8Today
Started July
2013
Ideal state =
6 months
Not consistent effort throughout;
only elements of value considered
(no clear definition of “value”)
Ideal state =
3 months
Ideal state =
3 months
Ideal state =
3 months
Ideal state =
2 months
“Decided” on basis
of high level metrics
Preliminary, but full
option set not
identified
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Glossary
•CCG – Clinical Commissioning Group
•COPD – Chronic obstructive pulmonary disease
•CPG – Cancer Programme Group
•FPC – Finance & Procurement Committee
•H&W – Health & Wellbeing
•HLP – Healthy Liverpool Program
•LAEDI – Local Awareness and Early Diagnosis Group
•NWSCG – North West Specialised Commissioning Group
•SRO – Senior Responsible Owner
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Project Management: Liverpool
Lead and responsibilities Key support group Meeting cadence
Immediate next steps post kick-off Bain support
• Lead = Michelle Timoney
• Key responsibilities:
- Articulate value in business
case process and documents
- Ensure access to the right
inputs into the business case
• Progress sub-decision 6:
- Work towards refining the business case
Pro
jec
t m
an
ag
em
en
tN
ex
t s
tep
s
• FPC (in conjunction with CPG) • Fortnightly
• Support on refining and improving the business
case