delight 2012 | dan harbison of the portland trail blazers

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CONNECTING THROUGH DIGITAL BY: DAN HARBISON SENIOR DIRECTOR DIGTAL MEDIA/MARKETING

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Page 1: Delight 2012 | Dan Harbison of the Portland Trail Blazers

CONNECTING THROUGH DIGITAL

BY: DAN HARBISONSENIOR DIRECTOR DIGTAL

MEDIA/MARKETING

Page 2: Delight 2012 | Dan Harbison of the Portland Trail Blazers

DIGITAL ENTERTAINMENT

•LARGE DEPARTMENT AT TRAIL BLAZERS

•BROADCAST (TV & RADIO)

•GAME OPERATIONS

•VIDEO PRODUCTION

•IT/ENGINEERING

•DIGITAL

Page 3: Delight 2012 | Dan Harbison of the Portland Trail Blazers

BLAZERMANIA IS BORN

Page 4: Delight 2012 | Dan Harbison of the Portland Trail Blazers

BRAND/COMMUNITY SEPARATION

Page 5: Delight 2012 | Dan Harbison of the Portland Trail Blazers

NEEDING TO RECONNECT

Page 6: Delight 2012 | Dan Harbison of the Portland Trail Blazers

CONNECT WITH INNOVATION

•IAMATRAILBLAZERSFAN.COM (2006)

•ODEN VS DURANT MICROSITE (2007)

•FIRST TEAM ON TWITTER (2007)

•FIRST TO STREAM GAMES (2009)

•TRAILBLAZERS.TV (2010)

•RIP CITY UNITED (2010)

•BLOGGERS NETWORK (2010)

Page 7: Delight 2012 | Dan Harbison of the Portland Trail Blazers

RABID FAN BASE"The city of Portland, that has one professional team, and they care about the Blazers -- I always call them the Soccer Moms lovingly. They are so over the top…Your (Mark Titus) feature had been up for four hours and there were 375 comments under the link. You have this rabid fanbase, all they do is dissect every possible thing that's happening with this team."

Page 8: Delight 2012 | Dan Harbison of the Portland Trail Blazers

ENGAGE TO SELL

•CONTENT MARKETING

•SEASON LAUNCH

•WESLEY MATTHEWS

•DAMIAN LILLARD

Page 9: Delight 2012 | Dan Harbison of the Portland Trail Blazers

#2 WESLEY MATTHEWS

Page 10: Delight 2012 | Dan Harbison of the Portland Trail Blazers

#0 DAMIAN LILLARD

Page 11: Delight 2012 | Dan Harbison of the Portland Trail Blazers

PLATFORMS•TRAILBLAZERS.COM

•TRAILBLAZERS.TV

•IAMATRAILBLAZERSFAN.COM

•BLOGGERS NETWORK

•SOCIAL PLATFORMS

Page 12: Delight 2012 | Dan Harbison of the Portland Trail Blazers

NEW JERSEY UNVEIL

•NEW ALTERNATE RED UNIFORMS LAUNCH IN 2012

•CREATE BUZZ TO SELL JERSEYS

•CREATE BUZZ TO TIP-OFF SEASON

•CREATE BUZZ FOR OPENING NIGHT FOR FANS TO #WearRed

Page 13: Delight 2012 | Dan Harbison of the Portland Trail Blazers

NEW JERSEY UNVEIL

(TEASE ON SOCIAL)

Page 14: Delight 2012 | Dan Harbison of the Portland Trail Blazers

NEW JERSEY UNVEIL

(PRESENCE ON SITE)

Page 15: Delight 2012 | Dan Harbison of the Portland Trail Blazers

NEW JERSEY UNVEIL

•Unveiled full jersey on October 1st

•Full photo gallery

•Full video package

•Clear calls to action to purchase

Page 16: Delight 2012 | Dan Harbison of the Portland Trail Blazers

PRESALE

Page 17: Delight 2012 | Dan Harbison of the Portland Trail Blazers

PRESALE

•PROMOTED THROUGH DIGITAL CHANNELS

•BOUGHT PROMOTED STORY ON FACEBOOK

•REACHED 50,000 FANS, 40K THROUGH PAID

•PREVIOUS POST 13,000

Page 18: Delight 2012 | Dan Harbison of the Portland Trail Blazers

SOCIAL CONTENT

Page 19: Delight 2012 | Dan Harbison of the Portland Trail Blazers

FUTURE(MOBILE)

•FACEBOOK (USERS 2X MORE LIKELY TO LOG-IN DAILY IF ON MOBILE)

•TWITTER (60% OF USAGE ON MOBILE)

•GAME DAY EXPERIENCE AT HOME OR ARENA RIPE FOR MOBILE ENGAGEMENT

•MAJOR HURDLE: CONNECTIVITY

Page 20: Delight 2012 | Dan Harbison of the Portland Trail Blazers

FUTURE(MOBILE)

Page 21: Delight 2012 | Dan Harbison of the Portland Trail Blazers

FUTURE(EXPANSION OF SOCIAL)

•SOCIAL TV

•EXTENSION OF BROADCASTING SELF

•CREATE COMMUNITY

•USE HASHTAG #RIPCITY

Page 22: Delight 2012 | Dan Harbison of the Portland Trail Blazers

•ONE T

SOCIAL TV BROADCAST

Page 23: Delight 2012 | Dan Harbison of the Portland Trail Blazers

SOCIAL TV BROADCAST

Page 24: Delight 2012 | Dan Harbison of the Portland Trail Blazers

TICKET CONNECT

•VIRAL TICKETING CAMPAIGN

•SEEDED WITH EMPLOYEES AND SEASON TICKET HOLDERS

•$5/$10 TICKETS TO PRESEASON

•OVER $40,000 IN REVENUE

•OVER 4,000 TICKETS SOLD

Page 25: Delight 2012 | Dan Harbison of the Portland Trail Blazers

FUTURE(EXPANSION OF SOCIAL)

•SOCIAL ARENA

•PERSONALIZATION

•PROXIMITY MARKETING

•CONNECTION OF FANS

•EXPRESSION OF FANS

Page 26: Delight 2012 | Dan Harbison of the Portland Trail Blazers

QUESTIONS

•THIS IS THE TIME WHERE YOU ASK QUESTIONS ABOUT EVERYTHING I DIDN’T COVER.

@darbisondanliveshere.com