delivering training at work. housekeeping › mobile phones › break times › toilets ›...
TRANSCRIPT
![Page 1: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/1.jpg)
Delivering training at work
![Page 2: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/2.jpg)
2
Housekeeping
› mobile phones› break times› toilets› emergencies
© smallprint
![Page 3: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/3.jpg)
3
Workshop overview
At this workshop the following will be addressed:
› procedures that can be followed to train other people in the workplace and help them develop new skills and levels of competence
© smallprint
![Page 4: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/4.jpg)
4
Workshop expectations
What do you know about the topic?
What do you need to know?
What outcomes do you expect from this workshop?
© smallprint
![Page 5: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/5.jpg)
5
Introductory Activity
© smallprint
We can all learn to do new things.
![Page 6: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/6.jpg)
6
Activity
© smallprint
![Page 7: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/7.jpg)
7
Topic 1
© smallprint
Targeted training
![Page 8: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/8.jpg)
8
Skills gaps
© smallprint
Who should be trained?
Why?
What skills do they need to develop?
Where and how will training take place?
What outcomes are required?
![Page 9: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/9.jpg)
9
Analyse and break down:
© smallprint
1. Roles2. Tasks3. Performance
requirements
1. Practical skills
2. Underpinning knowledge
3. Attitude
Competencies
![Page 10: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/10.jpg)
10
Goals
‘The reason most people never reach their goals is that they don't define them, learn about them, or even seriously consider them as believable or achievable…’
(Denis Waitley)
© smallprint
![Page 11: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/11.jpg)
11
Selection
‘Learning is a treasure that will follow its owner everywhere.’
(Chinese Proverb)
© smallprint
![Page 12: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/12.jpg)
12
Resources
© smallprint
![Page 13: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/13.jpg)
13
Activity
© smallprint
![Page 14: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/14.jpg)
14
Topic 2
© smallprint
Learning
![Page 15: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/15.jpg)
15
‘Get over the idea that only children should spend their time in study. Be a student so long as you still have something to learn, and this will mean all your life.’
(Henry L. Doherty)
© smallprint
![Page 16: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/16.jpg)
16
The way learning works
‘Man's mind, once stretched by a new idea, never regains its original dimensions’
(Oliver Wendell Holmes)
© smallprint
![Page 17: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/17.jpg)
17
Competence -
© smallprint
the ability of a person to perform tasks consistently, over time, to a specific standard.
New knowledge + new skills + practice
![Page 18: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/18.jpg)
18
Adult learners -
have needs, preferences and characteristics that differ from those of school age learners.
© smallprint
![Page 19: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/19.jpg)
19
Preferences
© smallprint
Due to individual difference some of us learn best in a particular situation, to which others do not necessarily relate as well.
![Page 20: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/20.jpg)
20
Activity
© smallprint
![Page 21: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/21.jpg)
21
Topic 3
© smallprint
Designing the training program
![Page 22: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/22.jpg)
22
Learning outcomes
Statements of what a learner should know or be able to demonstrate as a result of training.
© smallprint
![Page 23: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/23.jpg)
23
Development
© smallprint
Plans ensure that required topics and skill development criteria are addressed.
![Page 24: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/24.jpg)
24
Presenting
‘It is important that students bring a certain ragamuffin, barefoot irreverence to their studies;
they are not here to worship what is known, but to question it.’
(Jacob Bronowski)
© smallprint
![Page 25: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/25.jpg)
25
Delivery
© smallprint
Use a range of methods and techniques to hold learner attention.
![Page 26: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/26.jpg)
26
Ask participants about their ideas and experiences.
Utilise: › demonstration› Whiteboards/ smart boards› power point presentations› flip charts and butcher’s paper › charts and pictures› videos/ DVDs› games› group discussions/ activities
© smallprint
![Page 27: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/27.jpg)
27
Groups
© smallprint
Group learning can be fun and valuable.
![Page 28: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/28.jpg)
28
When introducing group activities explain:
© smallprint
› the purpose of the activity› what each person will be expected to do › what the activity is intended to achieve› why it might be easier to complete the activity
in groups rather than as individuals
![Page 29: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/29.jpg)
29
Activity
© smallprint
![Page 30: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/30.jpg)
30
Topic 4
© smallprint
What has been learned?
![Page 31: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/31.jpg)
31
Tools and methods
© smallprint
Develop a range of useful and creative tools and methods.
![Page 32: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/32.jpg)
32
Test knowledge.
Test specific and generic skills.
© smallprint
![Page 33: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/33.jpg)
33
Preparation
Assessment should promote dialogue.
© smallprint
![Page 34: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/34.jpg)
34
Activity
© smallprint
![Page 35: Delivering training at work. Housekeeping › mobile phones › break times › toilets › emergencies © smallprint 2](https://reader037.vdocuments.net/reader037/viewer/2022110116/551bcc57550346b4588b51d7/html5/thumbnails/35.jpg)
35
Summary
Before leaving today please share:›1 thing you learned›1 new practice you will undertake at work›1 activity you enjoyed
Thankyou for your attendance and participation.
© smallprint